Continued Stellar Service in a Brand New Ballroom!
Let our fabulous wedding specialists take care of you and your guests to create a day to remember. Celebrate in our newly renovated 8,170 SF ballroom and dedicated reception space. We can accommodate intimate receptions of 50 to grand celebrations for 500.
We are the ideal selection for convenience: Host your ceremony on site, dance over to your After Party in our recently expanded and updated Scoreboard Sports Bar & Grill; and Relax in your complimentary 2-room suite while we take care of your every detail.
Minera I.(bride)1 out of 5 Rating Wedding Date 19-11-2022 I DO NOT recommend anyone to book a room block here or even a room to stay here. We had our wedding here and invited our out-of-state guests to stay in a room block. First I had to chase Selene Dai, our sales agent in charge of our event, to share the link to our room block for our guests to book their room. I assumed as the date got closer she would reach out and share the links. I also had to chase her for the link to reserve our couple's suite. The weekend of our wedding, our guests were separated into rooms all around the hotel instead of being close by to each other. One of our room block guests reserved two rooms for two queen beds in each room and was given two single bed rooms on two different floors. When some of our guests called the front desk to inquire about a late checkout, the front desk was rude and gave my guests attitude. The front desk staff were not welcoming or accommodating at all towards us and our out of state guests. Terrible experience and I DO NOT recommend anybody staying here or having an event here and deal with the incompetency, discrimination, and lack of professionalism. Reviewed on 07-12-2022
Brianna Itz(bride)2 out of 5 Rating Wedding Date 30-10-2021 Our experience with the Crowne Plaza started out positive. We were able to do a virtual tour of the venue and Sharon was super responsive over email. Once we signed the contract she said she would send us a timeline checklist of what things needed to happen when. She never sent this. She was not responsive over email as time went on. I would often have to send multiple emails to get a response and even then she would not fully answer my questions. It often felt like I had to pull information out of her which was frustrating. She is in the wedding industry whereas this is my first time planning a wedding so I don't know what I don't know. She did not tell us that we had to order a cake from a bakery although it was included in the package. Had I not inquired about a cake tasting with her I'm not sure when she was going to tell me that! She also did not communicate to us that our hotel room block would close 3 weeks prior to our wedding date. This left our guests faced with a 2 night minimum at a ridiculously high nightly rate when they were expecting to only stay for 1 night at a reduced rate. After a lot of back and forth she agreed to make an exception but it was not without her sending me extremely condescending, rude and unprofessional emails.My month of coordinator and I discussed the timeline with Sharon ahead of time as well as sent it to her multiple times. On our wedding day our champagne toast had not been poured in time for the toasts. This seems like a small thing but when you are paying for a champagne toast you expect that it will be ready in time for the toasts.Additionally, we were supposed to be comped for our wedding suite but the hotel went ahead and charged my card for it. I was able to get Sharon to remove the extra charges but that was frustrating to have to deal with while heading off to my honeymoon.Proceed with caution when dealing with this venue and Sharon! Reviewed on 14-11-2021
Stephanie Mussen(bride)5 out of 5 Rating Wedding Date 04-09-2021 We had our wedding on September 4th at Crowne Plaza and it couldn’t have been more amazing. Our coordinator Sharon was an absolute dream to work with. She always answered emails and calls so quickly. It was such a smooth process with all the vendors and everyone is still raving about the food! The flowers were also gorgeous and exactly what I had imagined. We had the perfect day! Thank you!! Reviewed on 15-09-2021
Jessica Parow(bride)5 out of 5 Rating Wedding Date 27-04-2019 When I started looking for venues I knew I wanted a hotel where we could have the ceremony, reception and a place to party after and the Crowne Plaza in Woburn fit the bill perfectly. My husband and I got married on 4/27/19 in the gorgeous new ballroom. It was beautiful and everything I could imagine. Jessica Perkins and her team were phenomenal, they executed our big day flawlessly and I can't thank her enough. Being a Bride can be stressful but I felt the Crowne Plaza's package we chose made things a whole lot easier with everything that was included (linens, cake, centerpieces etc.) Also the bridal suite was stunning and gave my bride tribe and I plenty of space to chill out and get ready for the big day. Thank you again Jessica and the whole team at the Crowne Plaza. It was the best day of our lives!! Reviewed on 17-05-2019
Glory Caimares(bride)5 out of 5 Rating Wedding Date 02-12-2017 Audrey and the team are beyond compare. I could go on and on with this venue. She paid attention to my budget, my vision and working with her was effortless. She truly made my wedding perfect. My husband and I both agree there is absolutely nothing we would change about our wedding day. Also, special shout out to Pina at the restaurant for our breakfast the day of and after our wedding, to Louise for waitressing at both our wedding and to the catering manager, whose name I cannot remember at the moment. She was on top of all the food during the event. And once again to Audrey who put in 12+ hours on my wedding day. Reviewed on 02-03-2018
Julie Walker(bride)5 out of 5 Rating Wedding Date 14-10-2017 I had my wedding 10-14-17 here and it was absolutely amazing I would highly recommended having your venue here Audrey was excellent she went above and beyond my expectations and keeping everything in timely fashion. Robin the banquet manager was great and and ensuring the reception went awesome as planned and the food was on point if I could give this 10 stars I would Reviewed on 15-10-2017
Denitza Stantcheva(bride)5 out of 5 Rating Wedding Date 13-08-2018 I would like to share our wonderful experience with Crown Plaza and our wedding planner there: Audrey Kuvshinikov. We loved the set up of the ceremony room and reception hall as well as the complimentary cocktail patio. The patio was beautifully set up with the tables and chairs and all the color coordination as we had initially desired. We also got the bridal suite complimentary and some other perks as well.As being the bride and having dreamt of the perfect wedding day all my life, I must say our special was above and beyond expectation. Working with Audrey was a pleasure, as she was prompt in her communication and always available on phone, e-mail or in person. She was always joyful and pleasant and her demeanor suggested business, but even more importantly an attitude of service and a desire to help. As being the bride and unexperienced in wedding planning I had a lot of questions, requests and last minute changes in the wedding, including the fact we had to change our wedding day and pre-pone our wedding. During our wedding planning we found that we are expecting a new member to our family, where all plans changed. To our surprised Audrey and Crown Plaza team were able to make the impossible possible and change the wedding date to two months earlier. That was the one thing we most appreciated and will never forget. To conclude, I would highly recommend the location and services to others, especially for events like a wedding or a baby shower, etc :-)Best,Denitza Reviewed on 13-06-2017
Laurieann Smith(bride)5 out of 5 Rating Wedding Date 15-10-2011 They were absolutely amazing, and I would recommend them for anyone looking for a reception venue! Reviewed on 01-11-2011
Your wedding -- it's a big deal. It's a lot of planning, a lot of emotions, a lot of stress, and a lot of money and I make it my focus to be there to answer any of your questions and be as transparent as possible. No one likes unpleasant surprises! I love what I do, and I love meeting Couples, hearing how you met, understanding what you want to capture and express in your wedding, and give you as much assistance throughout your journey as you desire. You'll spend months planning, so let us take care of the details while you enjoy the experience of your wedding day.