Crystal Springs Resort
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About This Vendor
About This Vendor
8 Stunning Wedding Venues at NJ's Luxury Resort
Crystal Springs Resort is home to 8 unique wedding venues across 4 properties in a stunning mountain setting, just one hour from New York City. In addition to 2 on-property hotels, #NYCsClosestResort offers unparalleled amenities and activities for your guests’ enjoyment with a dedicated catering and coordination team at each property to handle to every detail of your special day. The staff's many services combined with the stunning event spaces allow couples to easily host the wedding of their dreams. No matter the season, sweethearts can create an authentic nuptial celebration in their own style, be it a small gathering or an extravagant gala. The unique indoor and outdoor wedding venues – Crystal Springs Country Club, the new Big Sky Pavilion, The Quarry Cliffs, Sweetgrass Pavillion, The Canyon Ballroom, The Diamond Ballroom, Ballyowen Golf Club and Black Bear Golf Club each offer a distinct personality. Additionally, these venues each host one wedding per day, with a dedicated banquet and catering team offering uncompromising attention and personal service for every detail on your special day or weekend. Celebrate your nuptials with breathtaking sunsets and mountain views, followed by an unparalleled cocktail hour and extraordinary reception — serviced by our award-winning culinary team. Keep the celebration going with an over the top after party and exceptional brunch to round out what will be your most memorable weekend ever. If you’re thinking of holding your wedding in the months of May, June or July of 2024, our Wedding Specialists can present attractive options for your consideration. No extra buy out fees for May-July 2024!
Amenities & Details
Covered Outdoors Space, Dressing Room, Handicap Accessible, Indoor Event Space, On-Site Accommodations, Outdoor Event Space, Reception Area, Wireless Internet
Guest Capacity300+
Ceremony TypesCivil Union, Commitment Ceremony, Elopement, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding, Vow Renewal Ceremony
Venue Service OfferingsBar & Drinks, Cakes & Desserts, Destination Weddings, Destination Wedding Packages, Destination Wedding Planning, Food & Catering, Planning, Rentals & Equipment, Tents, Service Staff, Transportation, Shuttle Service
SettingsBallroom, Country Club, Garden, Hotel, Mountain, Restaurant
Business AttributesWoman-owned Business
Pricing for Crystal Springs Resort
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Crystal Springs Resort Reviews
S Bhatt (bride) 5 out of 5 Rating
Wedding Date 07-05-2022
We had our wedding at Grand Cascade Lodge on May 7th, 2022. There are no words that can describe how beautiful this venue is. However, what makes this venue even much better is its staff. They are kind and showed us great hospitality for seven different wedding related events we hosted there.We specifically worked with Kathleen Conlin and Jean Van De Ree. Both were very easy to work with and took time to understand what we wanted in our wedding. Especially, Indian wedding!We had signed our contract during the uncertain times of COVID related lockdowns, Jean, as a sales manager, really made us feel comfortable around any cancellations that can happen due to unforeseen events like COVID. She understood what we wanted to execute and she helped us set up the right event framework.Alongside Jean, Kathleen was also great to work with. She is full of positive energy! She carefully took notes and was quite organized. Any obstacles that came during the event, she helped us resolve the issue calmly.Overall, our experience with Crystal Spring and its staff was extremely positive. They helped us execute our big day just like we had imagined! We would highly recommend this venue!We are looking forward to hosting many more events here in the future!
Reviewed on 10-07-2022
Wedding Date 07-05-2022
We had our wedding at Grand Cascade Lodge on May 7th, 2022. There are no words that can describe how beautiful this venue is. However, what makes this venue even much better is its staff. They are kind and showed us great hospitality for seven different wedding related events we hosted there.We specifically worked with Kathleen Conlin and Jean Van De Ree. Both were very easy to work with and took time to understand what we wanted in our wedding. Especially, Indian wedding!We had signed our contract during the uncertain times of COVID related lockdowns, Jean, as a sales manager, really made us feel comfortable around any cancellations that can happen due to unforeseen events like COVID. She understood what we wanted to execute and she helped us set up the right event framework.Alongside Jean, Kathleen was also great to work with. She is full of positive energy! She carefully took notes and was quite organized. Any obstacles that came during the event, she helped us resolve the issue calmly.Overall, our experience with Crystal Spring and its staff was extremely positive. They helped us execute our big day just like we had imagined! We would highly recommend this venue!We are looking forward to hosting many more events here in the future!
Reviewed on 10-07-2022
Yolanda C (other) 5 out of 5 Rating
From day one when we saw Black Bear we feel in love with it . It was everything we were looking for . Location , scenery outside and inside the Black Bear and price . Julie Hoffman explained everything that when you left you actually understood how the plan would be . She went over how the packages work . She did it step by step never rushed through the process. She made it feel like you matter never felt like ok hurry up next . She was very professional in all levels . She explained everything to a tee . What we like about Black Bear it was cozy and beautiful they have ample parking space for guest and a very short walk to the entrance of venue . Our Wedding Coordinators were Lee Wild and Silje Rendine they were also excellent to work with . They help us with the food tasting, and gave us a list of different cakes to choose and taste . WOW the cake tasting was also phenomenal , they picking our table cloth . Black Bear also allows you to pick where you want to place the table in your venue . I have no con for Black Bear there all Pros . If I can get married again I would definitely do it at Crystal Spring Black Bear
Reviewed on 29-12-2023
From day one when we saw Black Bear we feel in love with it . It was everything we were looking for . Location , scenery outside and inside the Black Bear and price . Julie Hoffman explained everything that when you left you actually understood how the plan would be . She went over how the packages work . She did it step by step never rushed through the process. She made it feel like you matter never felt like ok hurry up next . She was very professional in all levels . She explained everything to a tee . What we like about Black Bear it was cozy and beautiful they have ample parking space for guest and a very short walk to the entrance of venue . Our Wedding Coordinators were Lee Wild and Silje Rendine they were also excellent to work with . They help us with the food tasting, and gave us a list of different cakes to choose and taste . WOW the cake tasting was also phenomenal , they picking our table cloth . Black Bear also allows you to pick where you want to place the table in your venue . I have no con for Black Bear there all Pros . If I can get married again I would definitely do it at Crystal Spring Black Bear
Reviewed on 29-12-2023
Sarah Pzena (other) 4 out of 5 Rating
My husband and I wanted to express our sincere gratitude for the overall beauty and charm of Grand Cascades Lodge, which made our wedding day truly memorable. The stunning views, exquisite grounds, and the spacious Emerald ballroom were perfect for our celebration.Working with Jean and Sara was generally a positive experience, and their welcoming attitude during our visits meant a lot to us. However, I wanted to share some constructive feedback regarding the planning process. While our customization requests were accommodated, there were communication challenges, especially on the day of the wedding, with multiple points of contact.The food tasting experience was delightful, and we appreciate the effort in accommodating our preferences. Although some dishes at the cocktail hour were well-received, the braised beef dish didn't meet the standard set during the tasting.Unfortunately, there were a few issues during the weekend that impacted our experience:- The memory table candles were not lit until late in the reception, despite prior requests.- Our sweetheart table had a wrinkled tablecloth, affecting the overall presentation.- The florist's flowers for the cake were left with the kitchen staff, and despite assurances, they were not added as planned.- The shuttle service delay inconvenienced elderly guests who had to wait longer than expected.
Reviewed on 26-12-2023
My husband and I wanted to express our sincere gratitude for the overall beauty and charm of Grand Cascades Lodge, which made our wedding day truly memorable. The stunning views, exquisite grounds, and the spacious Emerald ballroom were perfect for our celebration.Working with Jean and Sara was generally a positive experience, and their welcoming attitude during our visits meant a lot to us. However, I wanted to share some constructive feedback regarding the planning process. While our customization requests were accommodated, there were communication challenges, especially on the day of the wedding, with multiple points of contact.The food tasting experience was delightful, and we appreciate the effort in accommodating our preferences. Although some dishes at the cocktail hour were well-received, the braised beef dish didn't meet the standard set during the tasting.Unfortunately, there were a few issues during the weekend that impacted our experience:- The memory table candles were not lit until late in the reception, despite prior requests.- Our sweetheart table had a wrinkled tablecloth, affecting the overall presentation.- The florist's flowers for the cake were left with the kitchen staff, and despite assurances, they were not added as planned.- The shuttle service delay inconvenienced elderly guests who had to wait longer than expected.
Reviewed on 26-12-2023
Laurie Milko (other) 5 out of 5 Rating
Crystal Springs was the perfect choice for our daughters wedding. They went above and beyond our expectations. We met first with Jean. She showed us the property and all that it had to offer. Jean was extremely knowledgeable in all the various packages that Crystal Springs had to offer. We then met Sara the wedding coordinator. Sara was absolutely amazing . She responded to all of our emails before the wedding. Sara was very detail orientated. She was extremely organized in every way. The day of the wedding Sara was there to guide our daughter through the day and assist in any way. We can not say enough about Sara. Hector the mai-tre d was also wonderful. He was hands on the whole night, making sure the night ran smooth. He assisted in all aspects of this magical evening.Adrianna was the bridal attendant in the bridal sweet. I honestly did not know what this position entailed yet I can't imagine what we would have done without her. She was calm, made sure our daughter did not want for anything during her preparations. She walked with the wedding party holding the soon to be brides dress and communicating with photographer when needed. Would highly recommend having your wedding here.
Reviewed on 06-11-2023
Crystal Springs was the perfect choice for our daughters wedding. They went above and beyond our expectations. We met first with Jean. She showed us the property and all that it had to offer. Jean was extremely knowledgeable in all the various packages that Crystal Springs had to offer. We then met Sara the wedding coordinator. Sara was absolutely amazing . She responded to all of our emails before the wedding. Sara was very detail orientated. She was extremely organized in every way. The day of the wedding Sara was there to guide our daughter through the day and assist in any way. We can not say enough about Sara. Hector the mai-tre d was also wonderful. He was hands on the whole night, making sure the night ran smooth. He assisted in all aspects of this magical evening.Adrianna was the bridal attendant in the bridal sweet. I honestly did not know what this position entailed yet I can't imagine what we would have done without her. She was calm, made sure our daughter did not want for anything during her preparations. She walked with the wedding party holding the soon to be brides dress and communicating with photographer when needed. Would highly recommend having your wedding here.
Reviewed on 06-11-2023
Maria Blair (other) 5 out of 5 Rating
From start to finish, Black Bear Golf Club was a dream to work with for our 10/14/23 wedding. Lee was the greatest wedding coordinator a couple could ask for. She dished out helpful advice and suggestions, answered all our questions, and was warm and friendly every step of the way. She was a source of calm on wedding weekend and we're so grateful for her expertise. The food at Black Bear is generous and delicious. Couples have so many tasty options to choose from and your guests will not leave hungry. The cake that Black Bear supplies from Calandra's is equally incredible. The reception area is spacious -- there's two bars, ample seating, and a large dance floor. The room for cocktail hour is a nice inside/outside space, with enough room for guests to spread out, enjoy each other's company, and take in the scenery. It poured on our wedding day, so we weren't able to use the outside ceremony area, but the staff did an incredible job setting up inside -- the extra decorations and touches they added made it feel just as beautiful. If you get married in fall like we did, prepare to be wowed but all of the pumpkins, gourds, mums, and harvest vibes. Of course, I'd be remiss if I didn't mention the mountains -- our guests couldn't believe how breathtaking they were as the fog rolled in, and the gentle wisps of foliage sprinkled within. Net/net: Black Bear is affordable in terms of the wedding industry; the food is delicious and bountiful; the scenery is beautiful; and the staff is friendly and helpful. I've been replaying this wonderful day in my head endless since the big day. THANK YOU for everything!
Reviewed on 04-11-2023
From start to finish, Black Bear Golf Club was a dream to work with for our 10/14/23 wedding. Lee was the greatest wedding coordinator a couple could ask for. She dished out helpful advice and suggestions, answered all our questions, and was warm and friendly every step of the way. She was a source of calm on wedding weekend and we're so grateful for her expertise. The food at Black Bear is generous and delicious. Couples have so many tasty options to choose from and your guests will not leave hungry. The cake that Black Bear supplies from Calandra's is equally incredible. The reception area is spacious -- there's two bars, ample seating, and a large dance floor. The room for cocktail hour is a nice inside/outside space, with enough room for guests to spread out, enjoy each other's company, and take in the scenery. It poured on our wedding day, so we weren't able to use the outside ceremony area, but the staff did an incredible job setting up inside -- the extra decorations and touches they added made it feel just as beautiful. If you get married in fall like we did, prepare to be wowed but all of the pumpkins, gourds, mums, and harvest vibes. Of course, I'd be remiss if I didn't mention the mountains -- our guests couldn't believe how breathtaking they were as the fog rolled in, and the gentle wisps of foliage sprinkled within. Net/net: Black Bear is affordable in terms of the wedding industry; the food is delicious and bountiful; the scenery is beautiful; and the staff is friendly and helpful. I've been replaying this wonderful day in my head endless since the big day. THANK YOU for everything!
Reviewed on 04-11-2023
Teaghan Morgan (other) 5 out of 5 Rating
The team at crystal springs resort was out of this world for our wedding! Everyone I turned, there was someone waiting to help me with whatever I needed, it truly made me feel the most special on my big day! It was so easy to contact our wedding coordinator, Sara, who was amazing in making sure everything was set up exactly as we wanted!! The communication was awesome, and there was never a question unanswered or problem left unsolved. Everything was done by the team with grace and smiles the whole way. The views were stunning, and the hotel quality and stay was absolutely impeccable. I couldn’t recommend a better venue to have a wedding!
Reviewed on 31-10-2023
The team at crystal springs resort was out of this world for our wedding! Everyone I turned, there was someone waiting to help me with whatever I needed, it truly made me feel the most special on my big day! It was so easy to contact our wedding coordinator, Sara, who was amazing in making sure everything was set up exactly as we wanted!! The communication was awesome, and there was never a question unanswered or problem left unsolved. Everything was done by the team with grace and smiles the whole way. The views were stunning, and the hotel quality and stay was absolutely impeccable. I couldn’t recommend a better venue to have a wedding!
Reviewed on 31-10-2023
Andrea Morgan (other) 5 out of 5 Rating
Blue Photography was outstanding...they truly were the most amazing team of photographers! Brian was so personable and easy to work with...his team that came with him were equaly amazing. I highly recommed!!!!!Global DJ was outstanding! They were so much fun and the music kept all on the floor having the time of their lives!
Reviewed on 24-10-2023
Blue Photography was outstanding...they truly were the most amazing team of photographers! Brian was so personable and easy to work with...his team that came with him were equaly amazing. I highly recommed!!!!!Global DJ was outstanding! They were so much fun and the music kept all on the floor having the time of their lives!
Reviewed on 24-10-2023
Brittany Guerriero (other) 5 out of 5 Rating
I can’t say enough AMAZING things about this venue. I have wanted to get married here for so many years so of course once I got engaged I ran to this venue within 48 hours of being engaged. That’s how much I love this place. Everything is here..golf, spa, salon, ceremony/reception area and you get the added bonus of a hotel onsite. Plus another hotel down the street if you need extra rooms. It cannot get more convenient than that. Not to mention the staff is amazing..we booked our date with Jean initially and the process with her was SEAMLESS. Easy, straightforward, no surprise fees. And then it only got better..Kathleen, our wedding coordinator, is phenomenal you want someone like her beside you throughout the process and on the big day. There is a reason she’s in this role because this woman is amazing and diligent. I was never scared of how something would look or come out because Kathleen was on top of it the whole time. We ended up getting married in the ballroom since the weather was not ideal outside. Although anyone would be sad to have this change, the venue & Kathleen of course made sure to make it beautiful. The ballroom is gorgeous and let me say I was not disappointed at all. In fact, I forgot about being outside for the ceremony. And then on top of having a coordinator, we had a maitre D, Hector, and a bridal assistant, Sophia. They were so kind and were by my side & my hubby’s side the whole night. They even would make sure my hubby and I got something to eat and drink at all times. They were my right hand the whole night of the wedding. The staff here is nothing less than spectacular. If I could do it again I would pick this venue OVER and OVER. My guests are still talking about how amazing our wedding was. 50000/5 is the review I would give because this place is a dream venue with excellent service and the views are just an added bonus. If you select this venue, you won’t be sorry. I will be dreaming about my wedding weekend for the rest of my life. Thank you Crystal springs and all the staff who helped in making our big day amazing!!
Reviewed on 12-10-2023
I can’t say enough AMAZING things about this venue. I have wanted to get married here for so many years so of course once I got engaged I ran to this venue within 48 hours of being engaged. That’s how much I love this place. Everything is here..golf, spa, salon, ceremony/reception area and you get the added bonus of a hotel onsite. Plus another hotel down the street if you need extra rooms. It cannot get more convenient than that. Not to mention the staff is amazing..we booked our date with Jean initially and the process with her was SEAMLESS. Easy, straightforward, no surprise fees. And then it only got better..Kathleen, our wedding coordinator, is phenomenal you want someone like her beside you throughout the process and on the big day. There is a reason she’s in this role because this woman is amazing and diligent. I was never scared of how something would look or come out because Kathleen was on top of it the whole time. We ended up getting married in the ballroom since the weather was not ideal outside. Although anyone would be sad to have this change, the venue & Kathleen of course made sure to make it beautiful. The ballroom is gorgeous and let me say I was not disappointed at all. In fact, I forgot about being outside for the ceremony. And then on top of having a coordinator, we had a maitre D, Hector, and a bridal assistant, Sophia. They were so kind and were by my side & my hubby’s side the whole night. They even would make sure my hubby and I got something to eat and drink at all times. They were my right hand the whole night of the wedding. The staff here is nothing less than spectacular. If I could do it again I would pick this venue OVER and OVER. My guests are still talking about how amazing our wedding was. 50000/5 is the review I would give because this place is a dream venue with excellent service and the views are just an added bonus. If you select this venue, you won’t be sorry. I will be dreaming about my wedding weekend for the rest of my life. Thank you Crystal springs and all the staff who helped in making our big day amazing!!
Reviewed on 12-10-2023
Michelle S. (other) 5 out of 5 Rating
We had our wedding June 30, 2023 at Grand Cascades. It was an absolutely perfect day. Our guests travelled from all over the country and raved about our venue. They couldn’t believe the quality and quantity of the food. Everything you need is right there and it is above and beyond all over venues we have visited. You really get more for your money here. The fact that guests can stay right on the premises and walk to and from is so convenient and the rooms at GCS are stunning. We had our after party in the biosphere and it was a must. It was so unique and fun.In terms of planning, it couldn’t have gone better. My friends all told me I NEEDED my own planner but when I met Sarah I felt at ease. I didn’t hire one and it was 100% the right decision. I had a long list of questions for Sarah at our planning meeting and I didn’t even need to ask any of them because she covered them all. She is so good at her job and you can rest assured that everything will go off without a hitch. She coordinated with all of our vendors and made the day of seamless and fun. Our groomsmen were difficult and she rallied the troops perfectly.She is excellent and essential. Hector was my bridal attendant and he was a doll. He always had a cold drink for me and he made sure I was comfortable and even kept changing my shoes! He is a calming presence and a perk I didn’t realize I needed. The staff was really all wonderful.It has been three months and we still can’t stop talking about how beautiful and special our day was. It was more than we could have dreamed of and we will cherish it forever! This venue is an excellent choice!
Reviewed on 29-09-2023
We had our wedding June 30, 2023 at Grand Cascades. It was an absolutely perfect day. Our guests travelled from all over the country and raved about our venue. They couldn’t believe the quality and quantity of the food. Everything you need is right there and it is above and beyond all over venues we have visited. You really get more for your money here. The fact that guests can stay right on the premises and walk to and from is so convenient and the rooms at GCS are stunning. We had our after party in the biosphere and it was a must. It was so unique and fun.In terms of planning, it couldn’t have gone better. My friends all told me I NEEDED my own planner but when I met Sarah I felt at ease. I didn’t hire one and it was 100% the right decision. I had a long list of questions for Sarah at our planning meeting and I didn’t even need to ask any of them because she covered them all. She is so good at her job and you can rest assured that everything will go off without a hitch. She coordinated with all of our vendors and made the day of seamless and fun. Our groomsmen were difficult and she rallied the troops perfectly.She is excellent and essential. Hector was my bridal attendant and he was a doll. He always had a cold drink for me and he made sure I was comfortable and even kept changing my shoes! He is a calming presence and a perk I didn’t realize I needed. The staff was really all wonderful.It has been three months and we still can’t stop talking about how beautiful and special our day was. It was more than we could have dreamed of and we will cherish it forever! This venue is an excellent choice!
Reviewed on 29-09-2023
Colleen Ciriello (other) 5 out of 5 Rating
We had an amazing experience with Crystal Springs. The venue was beautiful and food was delicious. It is a great place to be if you are looking to have everything in one place. It felt like going away on vacation despite being 40 minutes from home. Our coordinator Kathleen was very responsive and accommodating. She went out of her way to assist us and ensure our day was perfect.
Reviewed on 25-08-2023
We had an amazing experience with Crystal Springs. The venue was beautiful and food was delicious. It is a great place to be if you are looking to have everything in one place. It felt like going away on vacation despite being 40 minutes from home. Our coordinator Kathleen was very responsive and accommodating. She went out of her way to assist us and ensure our day was perfect.
Reviewed on 25-08-2023
Michelle DeLuca (other) 5 out of 5 Rating
A Dream Wedding Experience!Our wedding on June 24, 2023, at Crystal Springs Resort was an absolute fairytale, and we couldn't have asked for a more perfect venue to celebrate our special day! We first wanted to thank Kathleen, Sophia, and Hector! They helped our day flow well and took away all our stress! From the stunning Emerald Ballroom to the breathtaking cocktail hour in the Rotunda Room, and the unforgettable after-party at the Biosphere Pool and Grand Cascades Hotel, Crystal Springs Resort truly exceeded all expectations.The Emerald Ballroom provided the most enchanting setting for our ceremony and reception. The elegant decor, beautiful chandeliers, and grand architecture set the stage for a truly magical celebration. The venue's staff was incredibly attentive, ensuring that every detail was taken care of, allowing us to focus solely on enjoying our wedding day to the fullest.The cocktail hour in the Rotunda Room was nothing short of amazing. The space was not only visually stunning but also exuded a warm and inviting ambiance. Our guests were captivated by the breathtaking views of the surrounding landscape, and the carefully crafted hors d'oeuvres and drinks were an absolute delight for the palate. The impeccable service and attention to every guest's needs made the cocktail hour a memorable experience for everyone.The after-party at the Biosphere Pool and Grand Cascades Hotel was an absolute blast! It was the perfect way to keep the celebration going well into the night. The Biosphere Pool area created an atmosphere of pure fun and relaxation, and our guests had an incredible time dancing and mingling under the stars. The setting was unique and unforgettable, making it a truly one-of-a-kind experience for our wedding guests.The Grand Cascades Hotel served as a magnificent backdrop for our entire wedding weekend. The luxurious accommodations and impeccable service offered a comfortable and enjoyable stay for both us and our guests. The resort's amenities, including the spa and golf courses, provided endless opportunities for relaxation and entertainment.Throughout the entire planning process, Kathleen and the Crystal Springs Resort team was a joy to work with. Their professionalism, attention to detail, and genuine care for making our wedding day special were evident in every interaction. They were responsive to all our inquiries and worked closely with us to bring our vision to life.Our wedding at Crystal Springs Resort was truly a dream come true. The picturesque surroundings, stunning venues, and top-notch service made it an unforgettable experience for us and all our guests. If you're looking for a wedding venue that offers beauty, luxury, and exceptional hospitality, Crystal Springs Resort should be at the top of your list. We wholeheartedly recommend them to any couple planning their special day.With heartfelt gratitude,Michelle and James
Reviewed on 24-07-2023
A Dream Wedding Experience!Our wedding on June 24, 2023, at Crystal Springs Resort was an absolute fairytale, and we couldn't have asked for a more perfect venue to celebrate our special day! We first wanted to thank Kathleen, Sophia, and Hector! They helped our day flow well and took away all our stress! From the stunning Emerald Ballroom to the breathtaking cocktail hour in the Rotunda Room, and the unforgettable after-party at the Biosphere Pool and Grand Cascades Hotel, Crystal Springs Resort truly exceeded all expectations.The Emerald Ballroom provided the most enchanting setting for our ceremony and reception. The elegant decor, beautiful chandeliers, and grand architecture set the stage for a truly magical celebration. The venue's staff was incredibly attentive, ensuring that every detail was taken care of, allowing us to focus solely on enjoying our wedding day to the fullest.The cocktail hour in the Rotunda Room was nothing short of amazing. The space was not only visually stunning but also exuded a warm and inviting ambiance. Our guests were captivated by the breathtaking views of the surrounding landscape, and the carefully crafted hors d'oeuvres and drinks were an absolute delight for the palate. The impeccable service and attention to every guest's needs made the cocktail hour a memorable experience for everyone.The after-party at the Biosphere Pool and Grand Cascades Hotel was an absolute blast! It was the perfect way to keep the celebration going well into the night. The Biosphere Pool area created an atmosphere of pure fun and relaxation, and our guests had an incredible time dancing and mingling under the stars. The setting was unique and unforgettable, making it a truly one-of-a-kind experience for our wedding guests.The Grand Cascades Hotel served as a magnificent backdrop for our entire wedding weekend. The luxurious accommodations and impeccable service offered a comfortable and enjoyable stay for both us and our guests. The resort's amenities, including the spa and golf courses, provided endless opportunities for relaxation and entertainment.Throughout the entire planning process, Kathleen and the Crystal Springs Resort team was a joy to work with. Their professionalism, attention to detail, and genuine care for making our wedding day special were evident in every interaction. They were responsive to all our inquiries and worked closely with us to bring our vision to life.Our wedding at Crystal Springs Resort was truly a dream come true. The picturesque surroundings, stunning venues, and top-notch service made it an unforgettable experience for us and all our guests. If you're looking for a wedding venue that offers beauty, luxury, and exceptional hospitality, Crystal Springs Resort should be at the top of your list. We wholeheartedly recommend them to any couple planning their special day.With heartfelt gratitude,Michelle and James
Reviewed on 24-07-2023
Joan Diorio (other) 5 out of 5 Rating
Choosing to have my wedding at Crystal Springs Resort was the best decision my husband and I made! We were married 7/7/23 at Sweetgrass Pavilion at Minerals Hotel and as uncommon as a PERFECT wedding day is, ours truly was. From early communication with Rebecca, Wedding Sales Manager, our questions were answered almost immediately every single time! As we got closer to our big day we connected with Dana, Wedding Coordinator, who is a rock star! Not only is she so personable, she is NO BS which ever Bride NEEDS and made sure every thing we envisioned on our wedding day was brought to life down to the tiniest details! Our Maitre D made the decision to bring our ceremony inside, though rain was not in our forecast, and at first I disagreed, however, having so much experience, he knew my guests would have BOILED in the summer sun and set up the indoor option BEAUTIFULLY in front of floor to ceiling windows for a gorgeous view as we said \"I do.\" Reception is where we met our Bridal Attendant, Kaya, though she truly was our best friend for the day! Kaya took care of my husband and I the entire night, whether we needed drinks, food or just a second to be reminded to breathe and soak in the moment. The bartenders would find me on the dancefloor to make sure I was drinking water, our fridge was stocked with cocktail and reception food when we got back to our hotel room at the end of the night. I can go on and on! We saw negative reviews over the year and half we spent planning for our big day so concerns were inevitable, not one guests had a complaint, truly! From food, to accommodations, to hotel activities, every single person had an amazing time; some of which even making a weekend out of it and extending their stays! We kept our party going and spent the next day in the pool drinking rum buckets recapping the magical night before. Check in went smoothly! I remember that being a concern as our ceremony started at 5PM and check in was at 4PM with everything right there on the property, there were no issues to be had. I truly feel spoiled with how well my big day went, but I have to say, having chosen Crystal Springs Resort is what made all of it possible. I can't thank everyone at Minerals Hotel enough! We had the night of our lives!
Reviewed on 21-07-2023
Choosing to have my wedding at Crystal Springs Resort was the best decision my husband and I made! We were married 7/7/23 at Sweetgrass Pavilion at Minerals Hotel and as uncommon as a PERFECT wedding day is, ours truly was. From early communication with Rebecca, Wedding Sales Manager, our questions were answered almost immediately every single time! As we got closer to our big day we connected with Dana, Wedding Coordinator, who is a rock star! Not only is she so personable, she is NO BS which ever Bride NEEDS and made sure every thing we envisioned on our wedding day was brought to life down to the tiniest details! Our Maitre D made the decision to bring our ceremony inside, though rain was not in our forecast, and at first I disagreed, however, having so much experience, he knew my guests would have BOILED in the summer sun and set up the indoor option BEAUTIFULLY in front of floor to ceiling windows for a gorgeous view as we said \"I do.\" Reception is where we met our Bridal Attendant, Kaya, though she truly was our best friend for the day! Kaya took care of my husband and I the entire night, whether we needed drinks, food or just a second to be reminded to breathe and soak in the moment. The bartenders would find me on the dancefloor to make sure I was drinking water, our fridge was stocked with cocktail and reception food when we got back to our hotel room at the end of the night. I can go on and on! We saw negative reviews over the year and half we spent planning for our big day so concerns were inevitable, not one guests had a complaint, truly! From food, to accommodations, to hotel activities, every single person had an amazing time; some of which even making a weekend out of it and extending their stays! We kept our party going and spent the next day in the pool drinking rum buckets recapping the magical night before. Check in went smoothly! I remember that being a concern as our ceremony started at 5PM and check in was at 4PM with everything right there on the property, there were no issues to be had. I truly feel spoiled with how well my big day went, but I have to say, having chosen Crystal Springs Resort is what made all of it possible. I can't thank everyone at Minerals Hotel enough! We had the night of our lives!
Reviewed on 21-07-2023
Molly Arnold (other) 5 out of 5 Rating
We got married at Minerals Hotel Sweetgrass Pavilion and had the most perfect day. All of the workers were absolutely fabulous-- very clear communication and so accommodating. It felt like every single worker had a clear goal in making the night perfect for our guests and for me and my husband. From the planning stage to the end of the weekend, our guests raved about the beautiful venue, the delicious food, and how smooth everything went. You know it's good when other people say how perfect everything went! Truly can't find anything to complain about or anything we'd change. Dana, Terry, and Kaya were crucial to making the day go so amazingly-- we couldn't have done it without them! I'd recommend Sweetgrass Pavilion/Minerals Hotel to anyone!
Reviewed on 19-07-2023
We got married at Minerals Hotel Sweetgrass Pavilion and had the most perfect day. All of the workers were absolutely fabulous-- very clear communication and so accommodating. It felt like every single worker had a clear goal in making the night perfect for our guests and for me and my husband. From the planning stage to the end of the weekend, our guests raved about the beautiful venue, the delicious food, and how smooth everything went. You know it's good when other people say how perfect everything went! Truly can't find anything to complain about or anything we'd change. Dana, Terry, and Kaya were crucial to making the day go so amazingly-- we couldn't have done it without them! I'd recommend Sweetgrass Pavilion/Minerals Hotel to anyone!
Reviewed on 19-07-2023
Lauren Perry (other) 5 out of 5 Rating
Everyone at Crystal Springs was incredible in making our day perfect. Sara, our wedding coordinator, thought of and carried out every detail beyond what we could have even imagined throughout the entire planning process and through our wedding weekend. On our wedding day, we were assigned a maitre’d and bridal attendant to make sure we had everything we needed. I cannot speak highly enough of those that helped us. The bridal attendant, Bella, not only made sure I had food and water at all times (something I didn’t realize I’d forget to do myself with all of the wedding day jitters), but she also pampered our 1 year old and kept her at bay as the ceremony neared! She played with her and got her any snacks she wanted, which speaks to how much she went above and beyond for us. Our guests are STILL raving to us about how beautiful the venue was, how beyond delicious the food was, and that it was the best wedding they have ever attended.We had originally planned to get married in 2020, but ended up postponing until 2023 after the pandemic. Both times, we had incredible experiences. After all of these years, we’ve now been able to enjoy incredible golf outings, spa days, and weekend getaways. Crystal Springs (Grand Cascades Lodge in particular) couldn’t have given us a greater experience.
Reviewed on 26-06-2023
Everyone at Crystal Springs was incredible in making our day perfect. Sara, our wedding coordinator, thought of and carried out every detail beyond what we could have even imagined throughout the entire planning process and through our wedding weekend. On our wedding day, we were assigned a maitre’d and bridal attendant to make sure we had everything we needed. I cannot speak highly enough of those that helped us. The bridal attendant, Bella, not only made sure I had food and water at all times (something I didn’t realize I’d forget to do myself with all of the wedding day jitters), but she also pampered our 1 year old and kept her at bay as the ceremony neared! She played with her and got her any snacks she wanted, which speaks to how much she went above and beyond for us. Our guests are STILL raving to us about how beautiful the venue was, how beyond delicious the food was, and that it was the best wedding they have ever attended.We had originally planned to get married in 2020, but ended up postponing until 2023 after the pandemic. Both times, we had incredible experiences. After all of these years, we’ve now been able to enjoy incredible golf outings, spa days, and weekend getaways. Crystal Springs (Grand Cascades Lodge in particular) couldn’t have given us a greater experience.
Reviewed on 26-06-2023
Tracie Dalessandro (other) 5 out of 5 Rating
There are honestly no words that could express our gratitude for the most beautiful wedding ever. From the moment we started working with Dana every detail was managed with perfection! From the set up in the gorgeous garden to the fabulous food and outrageously beautiful Sweetgrass pavilion everything was pure perfection. Dana was a marvel at dealing with every aspect of our wedding and making it a complete success. Everything was so beautiful and the food was so delicious. Also, I would like to mention Kaya our bridal attendant who managed all details on the actual wedding day. There was not a thing that was left to chance. She stayed with us the entire day, driving us around in the golf cart and showing us the best picture shots and hand held the bridal party through every step of the day. She was absolutely amazing!I would not hesitate for one moment to book another wedding here. Everyone at the wedding said it was the best wedding they had ever been to! From the staff, to the venue to the food it was magical.
Reviewed on 17-06-2023
There are honestly no words that could express our gratitude for the most beautiful wedding ever. From the moment we started working with Dana every detail was managed with perfection! From the set up in the gorgeous garden to the fabulous food and outrageously beautiful Sweetgrass pavilion everything was pure perfection. Dana was a marvel at dealing with every aspect of our wedding and making it a complete success. Everything was so beautiful and the food was so delicious. Also, I would like to mention Kaya our bridal attendant who managed all details on the actual wedding day. There was not a thing that was left to chance. She stayed with us the entire day, driving us around in the golf cart and showing us the best picture shots and hand held the bridal party through every step of the day. She was absolutely amazing!I would not hesitate for one moment to book another wedding here. Everyone at the wedding said it was the best wedding they had ever been to! From the staff, to the venue to the food it was magical.
Reviewed on 17-06-2023
Denise Speiser (other) 5 out of 5 Rating
A friend with great taste recommended the minerals hotel at Crystal Springs Resort to us for a wedding she went to a few years ago. But we had no idea how fabulous the venue, food and service would be. I can’t tell you how many people came up to me during and after the wedding to tell me it was the best wedding they ever attended. My niece who had a six figure wedding at the Rainbow room in nyc and goes to a lot of black tie high end affairs told me the cocktail hour was the best she has even been to.They were always being willing to take my calls and answer all my questions. They were wonderful!!And Dana our wedding coordinator was totally amazing!! She gave us such good advice along the way and really made sure our day went smoothly and we were very well taken care of.And Kaia the day of wedding coordinator assigned to was absolutely amazing!! She was so organized and attentive. We have never experienced or expected anything like what she did for us the whole day and evening.My daughter and new son-in-law told me after the wedding that if they had designed their perfect wedding, this was it!!Thank you for a truly amazing experience and helping to make my daughter’s dream come true!!
Reviewed on 16-06-2023
A friend with great taste recommended the minerals hotel at Crystal Springs Resort to us for a wedding she went to a few years ago. But we had no idea how fabulous the venue, food and service would be. I can’t tell you how many people came up to me during and after the wedding to tell me it was the best wedding they ever attended. My niece who had a six figure wedding at the Rainbow room in nyc and goes to a lot of black tie high end affairs told me the cocktail hour was the best she has even been to.They were always being willing to take my calls and answer all my questions. They were wonderful!!And Dana our wedding coordinator was totally amazing!! She gave us such good advice along the way and really made sure our day went smoothly and we were very well taken care of.And Kaia the day of wedding coordinator assigned to was absolutely amazing!! She was so organized and attentive. We have never experienced or expected anything like what she did for us the whole day and evening.My daughter and new son-in-law told me after the wedding that if they had designed their perfect wedding, this was it!!Thank you for a truly amazing experience and helping to make my daughter’s dream come true!!
Reviewed on 16-06-2023
Bianca Couch (bride) 5 out of 5 Rating
Wedding Date 01-04-2023
We got married on April 1, 2023. The entire staff, especially our Wedding Coordinator, Kathleen, and the maître de & bridal attendant, Hector & Amber, were fantastic. The day was absolutely perfect and a complete dream. Our journey with Crystal Springs Grand Cascades Lodge started in February 2022 when we visited the resort and boked out wedding. We worked with the sales coordinator, Jean, through the entire process and were able to get all our food and beverage needs met. She is very responsive and attentive to your needs (and wants) and was able to make the entire booking process easy. Jean was very kind to our parents and was very professional and responsive when I would panic or become frazzled. Thank you, Jean!A month or so before the wedding, Kathleen made sure we were part of a group tasting and had several meetings/calls/emails with us about the events. The day before the wedding, my family and most of our guests arrived to check in and some for the rehearsal and dinner in the Chestnut Room. Kathleen kept everyone organized even when we all were late and handled last minute problems for me! I am sure something went wrong during our Wedding Day, but I have no idea because she seemed to take care of everything.My husband and I had two ceremonies, and both were supposed to be outdoor. Due to the rain, they were moved into the Emerald Ballroom. I was initially upset because my vision was to have them outside, but my decorator and Kathleen made my first ceremony look stunning. After the first ceremony, we had lunch downstairs in the banquet rooms and the sun came out. I asked Kathleen if the second ceremony could be outside, and she immediately said yes and had her team coordinate to bring some of the décor outside. I was thrilled and so happy with how everything turned out. I got the best of both worlds. After the ceremonies, our families enjoyed a cocktail hour in the Rotunda.After each ceremony, Kathleen shouted the names from my photo list so we could have pictures with both sides of our family and extended family. She kept the pace and made sure we stuck to my itinerary. I am so thankful she was able to keep everything organized and moving, especially with so many people. Thank you, Kathleen!!!As the cocktail hour / reception started, Hector and Amber started taking care of us. Amber set up the bridal suite beautifully for my husband and me with roses and champagne, and made sure all the food was heated for us to share. It was so sweet. The entire night Hector and Amber made sure we ate, had lots of drinks, and that anything we wanted was taken care of! They were fantastic and truly made us feel like royalty. Amber even made sure we had a second dinner because she noticed w did not eat much! Thank you, Amber! After the reception, we had an after party at the Biosphere. Hector helped me and my friends take everything from the Bridal Suite to my room so we would not leave anything behind. He was so attentive and made sure I had everything I needed. Thank you, Hector!Overall, we had the most beautiful and gorgeous wedding and experience possible at Crystal Springs Grand Cascades Lodge. I cannot thank Kathleen, Jean, Amber, Hector, and all the staff for the amazing job they did to ensure we had the wedding of our dreams. I highly recommend Crystal Springs Resort for any and all events. It is a beautiful location with highly trained staff who will go the extra mile many times! THANK YOU!!
Reviewed on 10-05-2023
Wedding Date 01-04-2023
We got married on April 1, 2023. The entire staff, especially our Wedding Coordinator, Kathleen, and the maître de & bridal attendant, Hector & Amber, were fantastic. The day was absolutely perfect and a complete dream. Our journey with Crystal Springs Grand Cascades Lodge started in February 2022 when we visited the resort and boked out wedding. We worked with the sales coordinator, Jean, through the entire process and were able to get all our food and beverage needs met. She is very responsive and attentive to your needs (and wants) and was able to make the entire booking process easy. Jean was very kind to our parents and was very professional and responsive when I would panic or become frazzled. Thank you, Jean!A month or so before the wedding, Kathleen made sure we were part of a group tasting and had several meetings/calls/emails with us about the events. The day before the wedding, my family and most of our guests arrived to check in and some for the rehearsal and dinner in the Chestnut Room. Kathleen kept everyone organized even when we all were late and handled last minute problems for me! I am sure something went wrong during our Wedding Day, but I have no idea because she seemed to take care of everything.My husband and I had two ceremonies, and both were supposed to be outdoor. Due to the rain, they were moved into the Emerald Ballroom. I was initially upset because my vision was to have them outside, but my decorator and Kathleen made my first ceremony look stunning. After the first ceremony, we had lunch downstairs in the banquet rooms and the sun came out. I asked Kathleen if the second ceremony could be outside, and she immediately said yes and had her team coordinate to bring some of the décor outside. I was thrilled and so happy with how everything turned out. I got the best of both worlds. After the ceremonies, our families enjoyed a cocktail hour in the Rotunda.After each ceremony, Kathleen shouted the names from my photo list so we could have pictures with both sides of our family and extended family. She kept the pace and made sure we stuck to my itinerary. I am so thankful she was able to keep everything organized and moving, especially with so many people. Thank you, Kathleen!!!As the cocktail hour / reception started, Hector and Amber started taking care of us. Amber set up the bridal suite beautifully for my husband and me with roses and champagne, and made sure all the food was heated for us to share. It was so sweet. The entire night Hector and Amber made sure we ate, had lots of drinks, and that anything we wanted was taken care of! They were fantastic and truly made us feel like royalty. Amber even made sure we had a second dinner because she noticed w did not eat much! Thank you, Amber! After the reception, we had an after party at the Biosphere. Hector helped me and my friends take everything from the Bridal Suite to my room so we would not leave anything behind. He was so attentive and made sure I had everything I needed. Thank you, Hector!Overall, we had the most beautiful and gorgeous wedding and experience possible at Crystal Springs Grand Cascades Lodge. I cannot thank Kathleen, Jean, Amber, Hector, and all the staff for the amazing job they did to ensure we had the wedding of our dreams. I highly recommend Crystal Springs Resort for any and all events. It is a beautiful location with highly trained staff who will go the extra mile many times! THANK YOU!!
Reviewed on 10-05-2023
Alyssa Gilboy (bride) 5 out of 5 Rating
Wedding Date 29-04-2023
We got married at Mineral's Hotel in the Sweetgrass Pavilion on April 29, 2023. From start to finish Mineral's Hotel took care of everything, Dana and Rebecca were extremely responsive and helpful in every step of the wedding planning process. We were able to make it a full wedding weekend with the Wine Cellar dinner, rehearsal dinner, ceremony, reception and morning after brunch. We were able to plan everything with Dana and Rebecca and they were extremely accommodating for every single guest and every question we had. On the day of the wedding, Kay handled all of our needs and made sure everyone was in place. She also made sure we were fully taken care of at all times. The food was incredible and all of the guests raved about it. We cannot express enough how much everyone made the weekend go so smoothly for us and that we did not have to worry about anything. It was truly a stress free weekend where we got to enjoy our company.
Reviewed on 10-05-2023
Wedding Date 29-04-2023
We got married at Mineral's Hotel in the Sweetgrass Pavilion on April 29, 2023. From start to finish Mineral's Hotel took care of everything, Dana and Rebecca were extremely responsive and helpful in every step of the wedding planning process. We were able to make it a full wedding weekend with the Wine Cellar dinner, rehearsal dinner, ceremony, reception and morning after brunch. We were able to plan everything with Dana and Rebecca and they were extremely accommodating for every single guest and every question we had. On the day of the wedding, Kay handled all of our needs and made sure everyone was in place. She also made sure we were fully taken care of at all times. The food was incredible and all of the guests raved about it. We cannot express enough how much everyone made the weekend go so smoothly for us and that we did not have to worry about anything. It was truly a stress free weekend where we got to enjoy our company.
Reviewed on 10-05-2023
Amanda McQuillan (bride) 5 out of 5 Rating
Wedding Date 22-04-2023
We had such a wonderful and positive experience with this venue. Everything was absolutely perfect and we had the best day ever!!!! The entire staff were so helpful and the food was amazing. Wish we could get married all over again.
Reviewed on 08-05-2023
Wedding Date 22-04-2023
We had such a wonderful and positive experience with this venue. Everything was absolutely perfect and we had the best day ever!!!! The entire staff were so helpful and the food was amazing. Wish we could get married all over again.
Reviewed on 08-05-2023
Erika Henry (bride) 5 out of 5 Rating
Wedding Date 11-03-2023
We chose Crystal Springs for our wedding on 3/11/23 and it did not disappoint. It was truly the most magical day! After experiencing my sister get married there in 2016, I knew it was where I wanted to celebrate my most special day as well. My husband, being the avid golfer that he is, did not take much convincing. We did an 11 month engagement and the process was seamless from start to finish. The food was fantastic and the service was top notch. I have to give a special shout out to Sara, my wedding coordinator. I don’t think the day would have gone so smoothly without her expertise. She was absolutely fantastic and so attentive to each and every detail. She handled everything on the day of as well and I was able to truly relax and enjoy myself. Hector, our Maitre D, and Amber, our bridal attendant, were excellent as well! The only downside we faced was the expense of the hotel rooms on site at Grand Cascade. Due to the cost of any room in Grand Cascade, some guests were left to find other accommodations. Overall, we had an excellent experience and our wedding day was truly special. Crystal Springs helped turn our wedding dreams into a reality.
Reviewed on 08-05-2023
Wedding Date 11-03-2023
We chose Crystal Springs for our wedding on 3/11/23 and it did not disappoint. It was truly the most magical day! After experiencing my sister get married there in 2016, I knew it was where I wanted to celebrate my most special day as well. My husband, being the avid golfer that he is, did not take much convincing. We did an 11 month engagement and the process was seamless from start to finish. The food was fantastic and the service was top notch. I have to give a special shout out to Sara, my wedding coordinator. I don’t think the day would have gone so smoothly without her expertise. She was absolutely fantastic and so attentive to each and every detail. She handled everything on the day of as well and I was able to truly relax and enjoy myself. Hector, our Maitre D, and Amber, our bridal attendant, were excellent as well! The only downside we faced was the expense of the hotel rooms on site at Grand Cascade. Due to the cost of any room in Grand Cascade, some guests were left to find other accommodations. Overall, we had an excellent experience and our wedding day was truly special. Crystal Springs helped turn our wedding dreams into a reality.
Reviewed on 08-05-2023
Morgan Ford (bride) 5 out of 5 Rating
Wedding Date 14-01-2023
Gorgeous venue, amazing food! Kathleen and wedding team were so helpful and made the day flow seamlessly. Our family and friends were blown away by the whole weekend. We had a morning after brunch and stayed a few extra days at the resort for a mini-moon.
Reviewed on 12-03-2023
Wedding Date 14-01-2023
Gorgeous venue, amazing food! Kathleen and wedding team were so helpful and made the day flow seamlessly. Our family and friends were blown away by the whole weekend. We had a morning after brunch and stayed a few extra days at the resort for a mini-moon.
Reviewed on 12-03-2023
Erin Pryor (bride) 5 out of 5 Rating
Wedding Date 04-12-2022
I am not sure there are words to describe how wonderful this venue and team are. My husband loves luxury and I loves country, we wanted something that would give both of these vibes. We were pampered all weekend long and so were our guests. We loved this venue because everything could be done here- we had our rehearsal dinner, welcome drinks, ceremony, cocktail hour, reception and after party all on site. We also had everyone get ready at the hotel, the bridal suite is adorable and has everything you need. The guys got ready in our suite. John, the head chef, and his team are magicians in the kitchen. It is not easy cooking 197 meals that all need to go out at pretty much the same time. Everyone raved about the food at the cocktail hour and the reception. The kitchen is able to accommodate all diets- we had vegan, kosher, dairy free and gluten free. They were also able to order a pizza for 2 of our cousins who are autistic and only eat pizza. Kathleen was our coordinator and my goodness she has patience! She helped me through family drama, planning needs, day of concerns, and so much more. I contemplated getting a day of coordinator separate from what CSR provides but after speaking with Kathleen I felt there was no need. She was able to handle the few DIY details I had. We did our after party at the pool and if you can swing it I would highly suggest doing it. It was the best way to end the night!I seriously can't say enough from the front desk, to the GM, the entire banquet office... everyone was lovely. If you are looking for a place that can do it all and do it all well- this is your place!
Reviewed on 31-01-2023
Wedding Date 04-12-2022
I am not sure there are words to describe how wonderful this venue and team are. My husband loves luxury and I loves country, we wanted something that would give both of these vibes. We were pampered all weekend long and so were our guests. We loved this venue because everything could be done here- we had our rehearsal dinner, welcome drinks, ceremony, cocktail hour, reception and after party all on site. We also had everyone get ready at the hotel, the bridal suite is adorable and has everything you need. The guys got ready in our suite. John, the head chef, and his team are magicians in the kitchen. It is not easy cooking 197 meals that all need to go out at pretty much the same time. Everyone raved about the food at the cocktail hour and the reception. The kitchen is able to accommodate all diets- we had vegan, kosher, dairy free and gluten free. They were also able to order a pizza for 2 of our cousins who are autistic and only eat pizza. Kathleen was our coordinator and my goodness she has patience! She helped me through family drama, planning needs, day of concerns, and so much more. I contemplated getting a day of coordinator separate from what CSR provides but after speaking with Kathleen I felt there was no need. She was able to handle the few DIY details I had. We did our after party at the pool and if you can swing it I would highly suggest doing it. It was the best way to end the night!I seriously can't say enough from the front desk, to the GM, the entire banquet office... everyone was lovely. If you are looking for a place that can do it all and do it all well- this is your place!
Reviewed on 31-01-2023
Alana Sullivan (bride) 5 out of 5 Rating
Wedding Date 16-12-2022
We had our wedding at Grand Cascades in December 2022 and we can honestly say that the staff and venue met and exceeded every expectation we had. Crystal Springs was incredible in every way including service, food, value, attention to detail, and just the overall ambiance of the hotel and the venue.Kathleen, our coordinator, was honestly a rock star in so many ways and was there at a moment's notice whenever we needed her. We had a few last minute requests that Kathleen handled with grace and ease and always seemed to be one step ahead of our requests. I cannot say enough good things about her quality service and helpfulness!!! Our Maitre D' Hector and Bridal Attendant Julianna were equally amazing. Julianna was extremely helpful and always by our side whenever we needed anything during the wedding day, as was Hector. In terms of the cocktail hour, the food was delicious and extremely plentiful. We went with the platinum package and our guests were not disappointed with any of the selections. We were able to try a few of the apps ourselves, which were delicious, but our guests have since raved to us about the food and how amazing it was. Moving on to the reception. In terms of food and service, again, everything was first rate. We had the fig and arugula salad first, which was already plated as the guests entered and then after introductions/dances the mushroom and truffle bisque was served. The salad was good, but the soup was amazing! My husband finished his whole bowl even after we ate plenty of appetizers. Our dinner options were the seared chicken breast, the steak, and the Moroccan sea bass.  Again our guests raved about the food and most of the plates we saw were eaten clean. During the reception the head chef even came to our table to see how we liked the food which was an awesome touch. The steak meal was honestly the best steak I've ever had at a wedding (i know we're biased). The chef shared that all of the steaks were sous vide and it was apparent by how delicious they were. Again, this is just another testament to the attention to detail and the overall service level of Crystal Springs.The rest of the party was amazing and went by in the blink of an eye. Bartenders and wait staff were outstanding and kept the open bar flowing the entire night. Fun was certainly had by all who attended.For our after-party we opted to do it in the Biosphere pool which I would also say is a must do. Some of our guests were a little hesitant when we told them to pack a swimsuit, but I can honestly say that everyone who came down to the pool had an after-party they will never forget. The ambiance was again amazing and was exactly what we wanted for our wedding. The day after the wedding we held a breakfast for our guests in the Rotunda room, which was really nice as well. The food was delicious and everyone enjoyed being back in the beautiful room one last time. Definitely a good option if you're considering it.We were also able to pick up all of our decorations, bridal suite items, and wedding \"stuff\" the following day from Kathleen. Everything was neatly packaged and labeled and not one thing was lost, broken, or left behind. Again I cant express how amazing the wedding staff is at Crystal Springs and I would tell anyone interested in this venue to 100% book it. Our guests LOVED the hotel and equally loved the venue. Our only regret from the weekend is that the wedding is over and we can't do the whole thing again!
Reviewed on 28-01-2023
Wedding Date 16-12-2022
We had our wedding at Grand Cascades in December 2022 and we can honestly say that the staff and venue met and exceeded every expectation we had. Crystal Springs was incredible in every way including service, food, value, attention to detail, and just the overall ambiance of the hotel and the venue.Kathleen, our coordinator, was honestly a rock star in so many ways and was there at a moment's notice whenever we needed her. We had a few last minute requests that Kathleen handled with grace and ease and always seemed to be one step ahead of our requests. I cannot say enough good things about her quality service and helpfulness!!! Our Maitre D' Hector and Bridal Attendant Julianna were equally amazing. Julianna was extremely helpful and always by our side whenever we needed anything during the wedding day, as was Hector. In terms of the cocktail hour, the food was delicious and extremely plentiful. We went with the platinum package and our guests were not disappointed with any of the selections. We were able to try a few of the apps ourselves, which were delicious, but our guests have since raved to us about the food and how amazing it was. Moving on to the reception. In terms of food and service, again, everything was first rate. We had the fig and arugula salad first, which was already plated as the guests entered and then after introductions/dances the mushroom and truffle bisque was served. The salad was good, but the soup was amazing! My husband finished his whole bowl even after we ate plenty of appetizers. Our dinner options were the seared chicken breast, the steak, and the Moroccan sea bass.  Again our guests raved about the food and most of the plates we saw were eaten clean. During the reception the head chef even came to our table to see how we liked the food which was an awesome touch. The steak meal was honestly the best steak I've ever had at a wedding (i know we're biased). The chef shared that all of the steaks were sous vide and it was apparent by how delicious they were. Again, this is just another testament to the attention to detail and the overall service level of Crystal Springs.The rest of the party was amazing and went by in the blink of an eye. Bartenders and wait staff were outstanding and kept the open bar flowing the entire night. Fun was certainly had by all who attended.For our after-party we opted to do it in the Biosphere pool which I would also say is a must do. Some of our guests were a little hesitant when we told them to pack a swimsuit, but I can honestly say that everyone who came down to the pool had an after-party they will never forget. The ambiance was again amazing and was exactly what we wanted for our wedding. The day after the wedding we held a breakfast for our guests in the Rotunda room, which was really nice as well. The food was delicious and everyone enjoyed being back in the beautiful room one last time. Definitely a good option if you're considering it.We were also able to pick up all of our decorations, bridal suite items, and wedding \"stuff\" the following day from Kathleen. Everything was neatly packaged and labeled and not one thing was lost, broken, or left behind. Again I cant express how amazing the wedding staff is at Crystal Springs and I would tell anyone interested in this venue to 100% book it. Our guests LOVED the hotel and equally loved the venue. Our only regret from the weekend is that the wedding is over and we can't do the whole thing again!
Reviewed on 28-01-2023
Caroline Arzt (bride) 5 out of 5 Rating
Wedding Date 11-12-2022
We had a wonderful experience at the Crystal Springs Resort. We did an indoor wedding in the emerald ballroom. The staff were great at handling things the day of, ensuring there was no extra stress. The food is also amazing. I will say that this venue is pricey.
Reviewed on 24-01-2023
Wedding Date 11-12-2022
We had a wonderful experience at the Crystal Springs Resort. We did an indoor wedding in the emerald ballroom. The staff were great at handling things the day of, ensuring there was no extra stress. The food is also amazing. I will say that this venue is pricey.
Reviewed on 24-01-2023
Amy Vaughan (bride) 5 out of 5 Rating
Wedding Date 04-06-2022
We had our wedding reception in the Emerald Ballroom at Crystal Springs Resort in June 2022. From the moment we viewed the ballroom, we knew it was the PERFECT location to celebrate our special day! I loved staying over the night before our wedding, hanging out with all of our friends & family around the fire pits & being able to wake up and go right to the bridal suite to start our day! I am thankful for such great weather, the grounds of Grand Cascades are PERFECT for photos at any time of the day! The food was amazing at cocktail hour & the reception! Sara, our wedding coordinator, went above & beyond to make our day so special. She truly cares about your wedding & it shows! She made sure everything went so smoothly & we did not have to worry about one thing. She even helped with our children while we were taking photos, making sure they were content- she truly is the best! We were able to attend the entire cocktail hour but they made sure there was food in the bridal suite for us. I HIGHLY recommend having an after party in the biosphere! My guests still talk about it! Where else can you have a wedding & end the night by going down a slide in the most beautiful pool? We highly recommend this beautiful resort for your wedding
Reviewed on 12-01-2023
Wedding Date 04-06-2022
We had our wedding reception in the Emerald Ballroom at Crystal Springs Resort in June 2022. From the moment we viewed the ballroom, we knew it was the PERFECT location to celebrate our special day! I loved staying over the night before our wedding, hanging out with all of our friends & family around the fire pits & being able to wake up and go right to the bridal suite to start our day! I am thankful for such great weather, the grounds of Grand Cascades are PERFECT for photos at any time of the day! The food was amazing at cocktail hour & the reception! Sara, our wedding coordinator, went above & beyond to make our day so special. She truly cares about your wedding & it shows! She made sure everything went so smoothly & we did not have to worry about one thing. She even helped with our children while we were taking photos, making sure they were content- she truly is the best! We were able to attend the entire cocktail hour but they made sure there was food in the bridal suite for us. I HIGHLY recommend having an after party in the biosphere! My guests still talk about it! Where else can you have a wedding & end the night by going down a slide in the most beautiful pool? We highly recommend this beautiful resort for your wedding
Reviewed on 12-01-2023
Tom Gibbons (bride) 5 out of 5 Rating
Wedding Date 12-08-2022
My wife and I got married at Crystal Springs Resort in the Grand Cascades Ballroom in August 2022. I would say most couples worry about at least one thing or detail on the day of their wedding but due to the extremely high and quality service of Kathleen and her team, we did not have to worry about one thing. When there were obstacles that came up, they used an agile approach and were flexible with any requests along the way. Kathleen and Jean were extremely communicable and the service from both my wife and I's Maitre D's was flawless. The night moved as fluent as possible and all the planning to get to that point was as easy as possible from the Crystal Spring service. When we asked for recommended vendors, we were provided an extensive list of individuals within different pricing buckets that were all familiar with the venue. Our day blew our expectations out of the water. One thing that our guests could not stop talking about was the quality of the food (and service that came with it). We come from large families that do not hold back their thoughts and with almost 200 people in attendance, you're bound to hear some constructive criticism somewhere. Over the past 4 months with the holidays just passing, we have seen about 3/4 of the wedding attendants and everyone to date was still drooling over the food and reminiscing over the picture-esque venue that is Crystal Springs. All in all, there is not enough good things I could say about this venue. Our day was perfect in every sense of the word. Kristen and I appreciate everything this venue and our vendors provided us.
Reviewed on 06-01-2023
Wedding Date 12-08-2022
My wife and I got married at Crystal Springs Resort in the Grand Cascades Ballroom in August 2022. I would say most couples worry about at least one thing or detail on the day of their wedding but due to the extremely high and quality service of Kathleen and her team, we did not have to worry about one thing. When there were obstacles that came up, they used an agile approach and were flexible with any requests along the way. Kathleen and Jean were extremely communicable and the service from both my wife and I's Maitre D's was flawless. The night moved as fluent as possible and all the planning to get to that point was as easy as possible from the Crystal Spring service. When we asked for recommended vendors, we were provided an extensive list of individuals within different pricing buckets that were all familiar with the venue. Our day blew our expectations out of the water. One thing that our guests could not stop talking about was the quality of the food (and service that came with it). We come from large families that do not hold back their thoughts and with almost 200 people in attendance, you're bound to hear some constructive criticism somewhere. Over the past 4 months with the holidays just passing, we have seen about 3/4 of the wedding attendants and everyone to date was still drooling over the food and reminiscing over the picture-esque venue that is Crystal Springs. All in all, there is not enough good things I could say about this venue. Our day was perfect in every sense of the word. Kristen and I appreciate everything this venue and our vendors provided us.
Reviewed on 06-01-2023
Emma Voloshin (other) 5 out of 5 Rating
Wedding Date 10-12-2022
Amazing service!We are so happy to share our best experience with everybody! This place is amazing! The staff is very nice and professional! We wish to all of you happy Winter Holidays! :)
Reviewed on 30-12-2022
Wedding Date 10-12-2022
Amazing service!We are so happy to share our best experience with everybody! This place is amazing! The staff is very nice and professional! We wish to all of you happy Winter Holidays! :)
Reviewed on 30-12-2022
Nikki Mottola (bride) 5 out of 5 Rating
Wedding Date 09-12-2022
To the brides and grooms who say they don’t eat on their wedding day, Crystal Springs makes it impossible for you to miss a meal! We have a massive platter of cheese in our room before cocktail hour and another cocktail hour course awaiting us before reception began. Everything was so beautiful and big about our to Chef John! He was so accommodating with everything and really made us feel so special! Would definitely recommend getting married here, it was truly perfect!
Reviewed on 15-12-2022
Wedding Date 09-12-2022
To the brides and grooms who say they don’t eat on their wedding day, Crystal Springs makes it impossible for you to miss a meal! We have a massive platter of cheese in our room before cocktail hour and another cocktail hour course awaiting us before reception began. Everything was so beautiful and big about our to Chef John! He was so accommodating with everything and really made us feel so special! Would definitely recommend getting married here, it was truly perfect!
Reviewed on 15-12-2022
Rose Ann Billings (other) 5 out of 5 Rating
Wedding Date 21-10-2022
Our daughter got married on 10/21/2022 and chose Crystal Springs Country Club/Resort for its beauty at that time of year and so we could have the whole weekend experience. We were not disappointed and have to commend the resort staff for their professionalism and experience. First, the venue itself was spectacular. We had an outdoor, sunset service in the Wedding Garden followed by a fantastic cocktail hour in the Rotunda. The reception in the Emerald Room was also amazing.Our wedding coordinator, Sara McManus was extremely helpful and attentive to our needs, especially as the day drew closer. Helping to manage our list of guests staying at the resort she was very responsive to emails and calls. The professionalism and experience of all the staff was so amazing, from Brett the Banquet Manager to Hector the Maitre d' to the assigned Bridal and Groom attendants made the whole weekend a fantastic affair. Even the chef came out at the reception to check on how dinner was...and it was amazing. Our guests all raved about the wait staff, bartenders, the food and accommodations. They really know what they are doing and have the staff to help you every step of the way. It was truly a memorable affair.
Reviewed on 21-11-2022
Wedding Date 21-10-2022
Our daughter got married on 10/21/2022 and chose Crystal Springs Country Club/Resort for its beauty at that time of year and so we could have the whole weekend experience. We were not disappointed and have to commend the resort staff for their professionalism and experience. First, the venue itself was spectacular. We had an outdoor, sunset service in the Wedding Garden followed by a fantastic cocktail hour in the Rotunda. The reception in the Emerald Room was also amazing.Our wedding coordinator, Sara McManus was extremely helpful and attentive to our needs, especially as the day drew closer. Helping to manage our list of guests staying at the resort she was very responsive to emails and calls. The professionalism and experience of all the staff was so amazing, from Brett the Banquet Manager to Hector the Maitre d' to the assigned Bridal and Groom attendants made the whole weekend a fantastic affair. Even the chef came out at the reception to check on how dinner was...and it was amazing. Our guests all raved about the wait staff, bartenders, the food and accommodations. They really know what they are doing and have the staff to help you every step of the way. It was truly a memorable affair.
Reviewed on 21-11-2022
Jessica Quazza (bride) 5 out of 5 Rating
Wedding Date 15-10-2022
From the moment we stepped into Crystal Springs Country Club, we knew this was our dream venue. It provides the perfect balance of rustic, elegance, and nature vibes. From day one, our wedding planning experience was seamless. Kathleen, our coordinator, absolutely crushed it! She was so helpful, organized, and just a genuinely lovely person. It was incredible to see her bring our vision to life on wedding day. We wouldn't change a single thing. Our wedding was absolutely perfect! We continue to receive amazing feedback from our guests about how great the staff was, how delicious the food was, how beautiful the venue was, how nice the hotel rooms are - I could go on and on. Our Maître d and Bridal Attendant were extremely attentive and helpful throughout the entire night - we were able to enjoy the night because of their coordination and help. And the cherry on top - we hosted our after party at the Biosphere Pool and it was a HUGE hit!!! People will talk about our wedding for years to come because of the pool. The only negative comment I had about the entire day was that my parent's hotel room was on the completely opposite side of the hotel from the bridal suite. We kept all of our dresses, details, accessories, steamers etc. in their room so did A LOT of walking back and forth to get everything into the bridal suite.We would 10000% choose Crystal Springs Country Club again (I honestly wish I could go back and throw our wedding all over again!) They are a well-oiled machine that makes wedding planning easy and delivers a top-notch experience for both the couple and the guests.
Reviewed on 12-11-2022
Wedding Date 15-10-2022
From the moment we stepped into Crystal Springs Country Club, we knew this was our dream venue. It provides the perfect balance of rustic, elegance, and nature vibes. From day one, our wedding planning experience was seamless. Kathleen, our coordinator, absolutely crushed it! She was so helpful, organized, and just a genuinely lovely person. It was incredible to see her bring our vision to life on wedding day. We wouldn't change a single thing. Our wedding was absolutely perfect! We continue to receive amazing feedback from our guests about how great the staff was, how delicious the food was, how beautiful the venue was, how nice the hotel rooms are - I could go on and on. Our Maître d and Bridal Attendant were extremely attentive and helpful throughout the entire night - we were able to enjoy the night because of their coordination and help. And the cherry on top - we hosted our after party at the Biosphere Pool and it was a HUGE hit!!! People will talk about our wedding for years to come because of the pool. The only negative comment I had about the entire day was that my parent's hotel room was on the completely opposite side of the hotel from the bridal suite. We kept all of our dresses, details, accessories, steamers etc. in their room so did A LOT of walking back and forth to get everything into the bridal suite.We would 10000% choose Crystal Springs Country Club again (I honestly wish I could go back and throw our wedding all over again!) They are a well-oiled machine that makes wedding planning easy and delivers a top-notch experience for both the couple and the guests.
Reviewed on 12-11-2022
Ben O (other) 5 out of 5 Rating
Wedding Date 01-10-2022
MY younger brother had his wedding at Crystal Springs Resort earlier this fall. The staff was so helpful and kind, and everything went perfectly. Kaia, the bridal attendant, was the hero of the entire day and I could go on and on about how helpful and fun she was.
Reviewed on 07-11-2022
Wedding Date 01-10-2022
MY younger brother had his wedding at Crystal Springs Resort earlier this fall. The staff was so helpful and kind, and everything went perfectly. Kaia, the bridal attendant, was the hero of the entire day and I could go on and on about how helpful and fun she was.
Reviewed on 07-11-2022
Samantha Wittmann (bride) 5 out of 5 Rating
Wedding Date 09-10-2022
We truly loved everything about Minerals Resort and Spa. The location and resort is beautiful and the staff was so sweet! Dana, Kaya, and Saad made our day/night flow flawlessly and we were so grateful. Our wedding day was complete perfection!!
Reviewed on 21-10-2022
Wedding Date 09-10-2022
We truly loved everything about Minerals Resort and Spa. The location and resort is beautiful and the staff was so sweet! Dana, Kaya, and Saad made our day/night flow flawlessly and we were so grateful. Our wedding day was complete perfection!!
Reviewed on 21-10-2022
Samantha Wittmann (bride) 5 out of 5 Rating
Wedding Date 09-10-2022
Having our wedding at Minerals Resort and Spa was the BEST decision we could have made. Sweet Grass Pavilion is so beautiful and the staff was so helpful from the time we booked all the way to our wedding day! Dana, Kaya, and Saad were on top of their game all day/night and I couldn't be more grateful. The entire day was pure perfection!!
Reviewed on 21-10-2022
Wedding Date 09-10-2022
Having our wedding at Minerals Resort and Spa was the BEST decision we could have made. Sweet Grass Pavilion is so beautiful and the staff was so helpful from the time we booked all the way to our wedding day! Dana, Kaya, and Saad were on top of their game all day/night and I couldn't be more grateful. The entire day was pure perfection!!
Reviewed on 21-10-2022
Kelly Arlington (bride) 5 out of 5 Rating
Wedding Date 16-09-2022
When I got engaged back in May 2021 and started searching for wedding venues, my husband had one criteria and one criteria only... Not get married in a \"typical NJ wedding venue\". Being an outdoorsy guy, he said he wanted something with better outdoor space for photos, etc. It certainly can be overwhelming when researching for venues, with so many options to choose, especially in the NJ area. At the time, I honestly have never heard of Crystal Springs Resort. I am from central NJ and haven't ventured up that way too often in my life. After seeing the photos and looking a bit more into this venue, I knew that I had to set up a visit and see if it was in my price range. I walked in and turned to my fiancé and said \"I am about to get my heart broken there is no way we can afford this\". Jean originally helped us and was so helpful in explaining everything Crystal Springs had to offer, pricing & package options, etc. I walked out of that first meeting knowing that I was going to book this venue for my wedding! They offer several different venues, but given the size wedding we were having, we decided Crystal Springs Country Club was the one for us! Fast forward a few months, I was assigned a wedding coordinator Sara McManus who helped us with setting us our tasting, answering any questions we had along the way, final details meeting, etc. Sara was there every step of the way up until and through the wedding itself. Let me tell you, she is good at putting out fires! I had requested some planters be removed and there was concern as to what was under the planters themselves. Sara literally grabbed the landscaper who was on site to help cover the dirt areas with grass the day of! In addition we had a no show violinist and I didn't even know there was an issue until after it was already handled. Sara quickly grabbed my DJ and got them set up to play the music for the ceremony. This is exactly the type of coordinator and help you need on your wedding day, because unfortunately not everything always goes as smoothly as we hope! But Sara was honestly amazing and I can't thank her enough for all her help! We had the MOST PERFECT weekend wedding in all aspects - venue, weather, staff support, food, everything! What I loved the most about this specific venue is that you really can make it a destination wedding without traveling too far. 90% of my guests stayed at Crystal Springs, and probably about half of them made it into a weekend staying 2 nights! The next day we hung around the fire pits, ate, drank, golfed and had a blast all weekend long! It's also a huge perk that you don't have to transport you guests to hotels - everyone can stay right there! My photos came out AMAZING - the scenery is honestly breathtaking. You can't believe that you are in NJ. I cannot tell you how many compliments I received from my guests - everyone was raving about it! I cannot thank Crystal Springs and the staff more for helping make my wedding day so perfect! I highly recommend them for not only your wedding but also a beautiful weekend getaway!
Reviewed on 20-10-2022
Wedding Date 16-09-2022
When I got engaged back in May 2021 and started searching for wedding venues, my husband had one criteria and one criteria only... Not get married in a \"typical NJ wedding venue\". Being an outdoorsy guy, he said he wanted something with better outdoor space for photos, etc. It certainly can be overwhelming when researching for venues, with so many options to choose, especially in the NJ area. At the time, I honestly have never heard of Crystal Springs Resort. I am from central NJ and haven't ventured up that way too often in my life. After seeing the photos and looking a bit more into this venue, I knew that I had to set up a visit and see if it was in my price range. I walked in and turned to my fiancé and said \"I am about to get my heart broken there is no way we can afford this\". Jean originally helped us and was so helpful in explaining everything Crystal Springs had to offer, pricing & package options, etc. I walked out of that first meeting knowing that I was going to book this venue for my wedding! They offer several different venues, but given the size wedding we were having, we decided Crystal Springs Country Club was the one for us! Fast forward a few months, I was assigned a wedding coordinator Sara McManus who helped us with setting us our tasting, answering any questions we had along the way, final details meeting, etc. Sara was there every step of the way up until and through the wedding itself. Let me tell you, she is good at putting out fires! I had requested some planters be removed and there was concern as to what was under the planters themselves. Sara literally grabbed the landscaper who was on site to help cover the dirt areas with grass the day of! In addition we had a no show violinist and I didn't even know there was an issue until after it was already handled. Sara quickly grabbed my DJ and got them set up to play the music for the ceremony. This is exactly the type of coordinator and help you need on your wedding day, because unfortunately not everything always goes as smoothly as we hope! But Sara was honestly amazing and I can't thank her enough for all her help! We had the MOST PERFECT weekend wedding in all aspects - venue, weather, staff support, food, everything! What I loved the most about this specific venue is that you really can make it a destination wedding without traveling too far. 90% of my guests stayed at Crystal Springs, and probably about half of them made it into a weekend staying 2 nights! The next day we hung around the fire pits, ate, drank, golfed and had a blast all weekend long! It's also a huge perk that you don't have to transport you guests to hotels - everyone can stay right there! My photos came out AMAZING - the scenery is honestly breathtaking. You can't believe that you are in NJ. I cannot tell you how many compliments I received from my guests - everyone was raving about it! I cannot thank Crystal Springs and the staff more for helping make my wedding day so perfect! I highly recommend them for not only your wedding but also a beautiful weekend getaway!
Reviewed on 20-10-2022
Ali Trethaway (bride) 5 out of 5 Rating
Wedding Date 23-09-2022
My husband and I are SOO happy we chose Crystal Springs-Grand Cascades as our venue!! We loved the convenience of having the ceremony, reception, cocktail and hotel all in one place for our guests. The venue is so versatile it can cater to how big/small of a wedding you are looking for. The food was hands down 1000% amazing, our guests keep raving about it. The day of was so smooth, relaxing and bridal suite is so dreamy!!! Huge SHOUT OUT to our coordinator, Sara, aka VIP! She truly cares about all her clients and it speaks volume. She’s a true rockstar who went above and beyond- I would have been lost with out her! Also, Michael and Victor were SO accommodating- they kept us in good hands and we didn't have to worry about the little details as they handled it. We recently got married end of September and the flowers, landscape, nature were all captured in our photos. We wouldn’t have changed one thing about Crystal Springs!
Reviewed on 14-10-2022
Wedding Date 23-09-2022
My husband and I are SOO happy we chose Crystal Springs-Grand Cascades as our venue!! We loved the convenience of having the ceremony, reception, cocktail and hotel all in one place for our guests. The venue is so versatile it can cater to how big/small of a wedding you are looking for. The food was hands down 1000% amazing, our guests keep raving about it. The day of was so smooth, relaxing and bridal suite is so dreamy!!! Huge SHOUT OUT to our coordinator, Sara, aka VIP! She truly cares about all her clients and it speaks volume. She’s a true rockstar who went above and beyond- I would have been lost with out her! Also, Michael and Victor were SO accommodating- they kept us in good hands and we didn't have to worry about the little details as they handled it. We recently got married end of September and the flowers, landscape, nature were all captured in our photos. We wouldn’t have changed one thing about Crystal Springs!
Reviewed on 14-10-2022
Adrienne Branch (bride) 5 out of 5 Rating
Wedding Date 07-10-2022
We got married at Grand Cascades and it was the wedding of my dreams. Crystal springs continued to surprise me with their generosity and making every moment special and perfect. Sara, our wedding coordinator was absolutely incredible. She made everything go so smoothly and made sure our day was perfect. Our bridal attendant Michael was glued to my side the entire day and he was amazing! I cannot recommend this venue enough. Thank you for everything crystal springs!!!!
Reviewed on 11-10-2022
Wedding Date 07-10-2022
We got married at Grand Cascades and it was the wedding of my dreams. Crystal springs continued to surprise me with their generosity and making every moment special and perfect. Sara, our wedding coordinator was absolutely incredible. She made everything go so smoothly and made sure our day was perfect. Our bridal attendant Michael was glued to my side the entire day and he was amazing! I cannot recommend this venue enough. Thank you for everything crystal springs!!!!
Reviewed on 11-10-2022
Michele Landry (bride) 3 out of 5 Rating
Wedding Date 09-09-2022
We used the Grand Cascades Lodge as the hotel for our wedding. We did a big room block, the girl who we set everything up with was absolutely fantastic - but 90% of the time when our guests would call to book rooms they would say they were sold out in our room block and we never sold out of our room block. The resort was lovely and we all had a great time that weekend. But I would say be prepared for a ton of back and forth.
Reviewed on 11-10-2022
Wedding Date 09-09-2022
We used the Grand Cascades Lodge as the hotel for our wedding. We did a big room block, the girl who we set everything up with was absolutely fantastic - but 90% of the time when our guests would call to book rooms they would say they were sold out in our room block and we never sold out of our room block. The resort was lovely and we all had a great time that weekend. But I would say be prepared for a ton of back and forth.
Reviewed on 11-10-2022
John Jacobs (bride) 5 out of 5 Rating
Wedding Date 24-09-2022
We hosted our a wedding at crystal springs this fall and couldn’t have been happier with our experience. We had a lot of family and friends come from out of state and with all the amenities that Crystal Springs has to offer (golf, spa, wine cellar etc.) we were able to turn our wedding day into an entire weekend. The service and attention we received throughout our wedding day was exceptional. We chose to have a buffet and carving stations for our rehearsal dinner and wedding reception and both meals were flavorful. In the months leading up to the wedding we felt the communication could have been better however none of the small details were missed. We are excited to return for anniversaries to come.
Reviewed on 06-10-2022
Wedding Date 24-09-2022
We hosted our a wedding at crystal springs this fall and couldn’t have been happier with our experience. We had a lot of family and friends come from out of state and with all the amenities that Crystal Springs has to offer (golf, spa, wine cellar etc.) we were able to turn our wedding day into an entire weekend. The service and attention we received throughout our wedding day was exceptional. We chose to have a buffet and carving stations for our rehearsal dinner and wedding reception and both meals were flavorful. In the months leading up to the wedding we felt the communication could have been better however none of the small details were missed. We are excited to return for anniversaries to come.
Reviewed on 06-10-2022
Gennaro Soriano (bride) 5 out of 5 Rating
Wedding Date 24-09-2022
The food is amazing! The staff was so great to deal with through coordinating the event, making any changes per our request, providing great recommendations for vendors, and accommodating all of our needs! They went above and beyond for everything to make sure we enjoyed the day! Julie helped coordinate everything for us and was a pleasure to work with, while Mike Mikulich, our maitre d was fantastic as well. From keeping us hydrated during pictures, taking us to all of the best spots for pictures, making sure we had plates of food during the cocktail hour so we didn’t miss it, and checking on us, our parents and our bridal party frequently. Crystal Springs truly gave us the wedding of our dreams!
Reviewed on 28-09-2022
Wedding Date 24-09-2022
The food is amazing! The staff was so great to deal with through coordinating the event, making any changes per our request, providing great recommendations for vendors, and accommodating all of our needs! They went above and beyond for everything to make sure we enjoyed the day! Julie helped coordinate everything for us and was a pleasure to work with, while Mike Mikulich, our maitre d was fantastic as well. From keeping us hydrated during pictures, taking us to all of the best spots for pictures, making sure we had plates of food during the cocktail hour so we didn’t miss it, and checking on us, our parents and our bridal party frequently. Crystal Springs truly gave us the wedding of our dreams!
Reviewed on 28-09-2022
Alisha Sarkar (bride) 5 out of 5 Rating
Wedding Date 17-09-2022
I wish we could give them 1000 out of 5 stars! We had Kathleen as our wedding coordinator and she blew us away! Everything went off without a hitch in the most beautiful setting, we are still hearing praises from our guests!
Reviewed on 21-09-2022
Wedding Date 17-09-2022
I wish we could give them 1000 out of 5 stars! We had Kathleen as our wedding coordinator and she blew us away! Everything went off without a hitch in the most beautiful setting, we are still hearing praises from our guests!
Reviewed on 21-09-2022
Kelli Carr (bride) 5 out of 5 Rating
Wedding Date 27-08-2022
We got married at Black Bear this August! We loved everything about the venue. The views were amazing, the food was absolutely delicious and the venue its self was beautiful!We were treated with the best service and care I could have ever asked for. From the wait staff to our wedding coordinators all of our needs were met and taken care of! My guests had a great time and loved being able to be inside and outside during the reception, with plenty of space to enjoy! My guests have talked constantly about how much fun they had, how great they were treated, and how perfect the day was! We highly recommend Black Bear! It was 10/10 the best day and they made sure everything went perfectly!
Reviewed on 14-09-2022
Wedding Date 27-08-2022
We got married at Black Bear this August! We loved everything about the venue. The views were amazing, the food was absolutely delicious and the venue its self was beautiful!We were treated with the best service and care I could have ever asked for. From the wait staff to our wedding coordinators all of our needs were met and taken care of! My guests had a great time and loved being able to be inside and outside during the reception, with plenty of space to enjoy! My guests have talked constantly about how much fun they had, how great they were treated, and how perfect the day was! We highly recommend Black Bear! It was 10/10 the best day and they made sure everything went perfectly!
Reviewed on 14-09-2022
Tim Collopy (bride) 5 out of 5 Rating
Wedding Date 14-08-2022
We had our wedding at Crystal Springs Resort (Grand Cascades Lodge) in August 2022.....not only were we delighted with how our wedding day turned out, but the team at Crystal Springs did an amazing job guiding us through all of the decisioning in the months leading up to the wedding. Our guests raved about the venue, the presentation, the food, and the accommodations. While the wedding day itself was all we could have hoped for, having it here allowed ourselves and our guests to enjoy an entire weekend of celebration. There are so many ways everyone can enjoy the property, and the rehearsal dinner in the wine cellar blew everyone away. A special thanks to our wedding coordinator Sara--she did so much to help ensure our wedding was a success.
Reviewed on 13-09-2022
Wedding Date 14-08-2022
We had our wedding at Crystal Springs Resort (Grand Cascades Lodge) in August 2022.....not only were we delighted with how our wedding day turned out, but the team at Crystal Springs did an amazing job guiding us through all of the decisioning in the months leading up to the wedding. Our guests raved about the venue, the presentation, the food, and the accommodations. While the wedding day itself was all we could have hoped for, having it here allowed ourselves and our guests to enjoy an entire weekend of celebration. There are so many ways everyone can enjoy the property, and the rehearsal dinner in the wine cellar blew everyone away. A special thanks to our wedding coordinator Sara--she did so much to help ensure our wedding was a success.
Reviewed on 13-09-2022
Jane N (bride) 5 out of 5 Rating
Wedding Date 20-08-2022
Just got married at black bear! Food was amazing & loved the outdoor access. Get the pasta bundles! Julie was so great, helping us plan the perfect day, and really going above and beyond.
Reviewed on 12-09-2022
Wedding Date 20-08-2022
Just got married at black bear! Food was amazing & loved the outdoor access. Get the pasta bundles! Julie was so great, helping us plan the perfect day, and really going above and beyond.
Reviewed on 12-09-2022
Samantha Spear (bride) 5 out of 5 Rating
Wedding Date 27-08-2022
10/10!!!! Crystal springs was absolutely amazing for our entire wedding weekend. Our guests are still talking about how amazing the entire weekend was and how great the venue and hotel are. The staff are so nice and truly go out of their way to make it the best day/weekend possible. Sara was our coordinator and was so responsive and helpful in each step of the planning process. She was so patient and was 10 steps ahead of us every step of the way! We originally wanted a destination wedding and that’s what having a wedding here feels like! We went up on Thursday night and had immediate family dinners, had our rehearsal dinner and welcome party on Friday, wedding on Saturday and brunch Sunday. It was EXACTLY what we wanted! Total perfection!!Not to mention that the food was amazing and we have had multiple guests tell us it was the best wedding meal they have ever had!It’s so fun walking around the hotel and seeing your closet family and friends everywhere you turn! Couldn’t have asked for a better venue or staff! Thank you crystal springs!
Reviewed on 12-09-2022
Wedding Date 27-08-2022
10/10!!!! Crystal springs was absolutely amazing for our entire wedding weekend. Our guests are still talking about how amazing the entire weekend was and how great the venue and hotel are. The staff are so nice and truly go out of their way to make it the best day/weekend possible. Sara was our coordinator and was so responsive and helpful in each step of the planning process. She was so patient and was 10 steps ahead of us every step of the way! We originally wanted a destination wedding and that’s what having a wedding here feels like! We went up on Thursday night and had immediate family dinners, had our rehearsal dinner and welcome party on Friday, wedding on Saturday and brunch Sunday. It was EXACTLY what we wanted! Total perfection!!Not to mention that the food was amazing and we have had multiple guests tell us it was the best wedding meal they have ever had!It’s so fun walking around the hotel and seeing your closet family and friends everywhere you turn! Couldn’t have asked for a better venue or staff! Thank you crystal springs!
Reviewed on 12-09-2022
Gianna Riccardi (bride) 5 out of 5 Rating
Wedding Date 13-08-2022
We got married at the sweetgrass pavilion at minerals hotel. It has the rustic elegance we were looking for in a venue with one stop shop amenities. The food was AMAZING! We are still getting compliments on how great the food was and the staff was even better! The entire wedding weekend went off without a hitch. Dana was extremely helpful throughout the whole process and Keya went above and beyond the day of the wedding to make sure we had everything we needed to have an unforgettable experience. I would recommend this venue and team to any couple looking for a venue! You will not regret it!
Reviewed on 21-08-2022
Wedding Date 13-08-2022
We got married at the sweetgrass pavilion at minerals hotel. It has the rustic elegance we were looking for in a venue with one stop shop amenities. The food was AMAZING! We are still getting compliments on how great the food was and the staff was even better! The entire wedding weekend went off without a hitch. Dana was extremely helpful throughout the whole process and Keya went above and beyond the day of the wedding to make sure we had everything we needed to have an unforgettable experience. I would recommend this venue and team to any couple looking for a venue! You will not regret it!
Reviewed on 21-08-2022
Gina Partite (bride) 5 out of 5 Rating
Wedding Date 17-06-2022
We had our wedding at Grand Cascades in June 2022 and had such an amazing experience! Throughout the planning process we worked with Sarah, who was awesome all the way from planning the details, picking up the phone whenever I needed her, providing advice on anything I asked, and all the way through to the day of. She handled everything that came up with grace and kindness, even in tough family situations that arose. We chose CS Grand Cascades for a few key reasons (1) the amazing menu and presentation of the food (2) the beautiful ceremony, cocktail hour and reception spaces and (3) the value you get for your money. We also LOVED the fact that the hotel was on-site and we didn’t need to worry about transportation for ourselves or our guests throughout the day and afterwards. This provided SO many advantages, including access to the bridal suite all day and being able to take advantage of the hotel bar on-site for a causal after party without any extra cost to us. It is definitely an under-rated venue in NJ that we are SO happy we found! We were able to stick to our ideal budget while not comprising on quality of the event. I have been told by so many people how we threw the BEST wedding they’ve ever been to. The event staff is a well-oiled machine and truly think of everything to make your day the most special and seamless experience. Highly recommend to all future brides!!
Reviewed on 17-08-2022
Wedding Date 17-06-2022
We had our wedding at Grand Cascades in June 2022 and had such an amazing experience! Throughout the planning process we worked with Sarah, who was awesome all the way from planning the details, picking up the phone whenever I needed her, providing advice on anything I asked, and all the way through to the day of. She handled everything that came up with grace and kindness, even in tough family situations that arose. We chose CS Grand Cascades for a few key reasons (1) the amazing menu and presentation of the food (2) the beautiful ceremony, cocktail hour and reception spaces and (3) the value you get for your money. We also LOVED the fact that the hotel was on-site and we didn’t need to worry about transportation for ourselves or our guests throughout the day and afterwards. This provided SO many advantages, including access to the bridal suite all day and being able to take advantage of the hotel bar on-site for a causal after party without any extra cost to us. It is definitely an under-rated venue in NJ that we are SO happy we found! We were able to stick to our ideal budget while not comprising on quality of the event. I have been told by so many people how we threw the BEST wedding they’ve ever been to. The event staff is a well-oiled machine and truly think of everything to make your day the most special and seamless experience. Highly recommend to all future brides!!
Reviewed on 17-08-2022
Barbara Brenn (other) 5 out of 5 Rating
Wedding Date 06-08-2022
Professional and attentive, the Minerals Hotel staff from sales through management (Nicole, Dana and Kaya--amazing!) made our wedding weekend beautiful, easy and fun. The scenery was picture perfect and the food was wonderful. Fun family activities just a bonus. Our guests had a great experience.
Reviewed on 09-08-2022
Wedding Date 06-08-2022
Professional and attentive, the Minerals Hotel staff from sales through management (Nicole, Dana and Kaya--amazing!) made our wedding weekend beautiful, easy and fun. The scenery was picture perfect and the food was wonderful. Fun family activities just a bonus. Our guests had a great experience.
Reviewed on 09-08-2022
Erin Reeg (bride) 5 out of 5 Rating
Wedding Date 03-07-2022
Choosing Minerals Resort and Spa was the best decision for us, and we had the best day on our wedding day. We were looking for a spot where all the events (ceremony, cocktail hour, and reception) were in the same place and close to accommodations for our guests. Minerals covered this perfectly. We were also looking for a rustic venue, and the pavilion was the perfect aesthetic that we were looking for in a venue. On top of being both a convenient location and look, the package Minerals provides is a great deal and, honestly no-brainer. Dana was wonderful to work with and everyone on the wedding day was so helpful. I wish I could go back and relive!
Reviewed on 18-07-2022
Wedding Date 03-07-2022
Choosing Minerals Resort and Spa was the best decision for us, and we had the best day on our wedding day. We were looking for a spot where all the events (ceremony, cocktail hour, and reception) were in the same place and close to accommodations for our guests. Minerals covered this perfectly. We were also looking for a rustic venue, and the pavilion was the perfect aesthetic that we were looking for in a venue. On top of being both a convenient location and look, the package Minerals provides is a great deal and, honestly no-brainer. Dana was wonderful to work with and everyone on the wedding day was so helpful. I wish I could go back and relive!
Reviewed on 18-07-2022
Erin Knyfd (bride) 5 out of 5 Rating
Wedding Date 18-07-2021
The best outdoor covered venue ever! Minerals Resort went beyond our expectations! Nicole with booking, Dana with planning, and Kaya during the day of! These three women made our day incredible! The Sweetgrass Pavilion was romantic and gorgeous in mid July! The whole staff treated us like family! Would highly recommend this venue to anyone! Food was so delicious!
Reviewed on 18-07-2022
Wedding Date 18-07-2021
The best outdoor covered venue ever! Minerals Resort went beyond our expectations! Nicole with booking, Dana with planning, and Kaya during the day of! These three women made our day incredible! The Sweetgrass Pavilion was romantic and gorgeous in mid July! The whole staff treated us like family! Would highly recommend this venue to anyone! Food was so delicious!
Reviewed on 18-07-2022
Vanessa R (bride) 5 out of 5 Rating
Wedding Date 28-05-2022
We had our wedding @ the Black Bear Golf Club and it was everything and more we could’ve hoped for. They allowed me to set up the day before since I DIY my wedding. The staff, the food and environment was great and it made our special day amazing and beautiful! Best day ever!💕
Reviewed on 09-06-2022
Wedding Date 28-05-2022
We had our wedding @ the Black Bear Golf Club and it was everything and more we could’ve hoped for. They allowed me to set up the day before since I DIY my wedding. The staff, the food and environment was great and it made our special day amazing and beautiful! Best day ever!💕
Reviewed on 09-06-2022
Miranda Van Dunk (bride) 5 out of 5 Rating
Wedding Date 15-05-2022
The team at Crystal Springs (Dana and Kaya especially) were very helpful in organizing and making the wedding vision come true! When the weather looked iffy Dana was helpful in outlining our options and patiently waited with us when we had a last minute change to outdoor sunshine. When my dress strap ripped three times Kaya was right there with me helping to sew it back on. The team set up all of our decor and made it easy to transition between the ceremony, cocktail hour, and reception. They helped make our day special!
Reviewed on 02-06-2022
Wedding Date 15-05-2022
The team at Crystal Springs (Dana and Kaya especially) were very helpful in organizing and making the wedding vision come true! When the weather looked iffy Dana was helpful in outlining our options and patiently waited with us when we had a last minute change to outdoor sunshine. When my dress strap ripped three times Kaya was right there with me helping to sew it back on. The team set up all of our decor and made it easy to transition between the ceremony, cocktail hour, and reception. They helped make our day special!
Reviewed on 02-06-2022
Breanna Haudek (bride) 5 out of 5 Rating
Wedding Date 29-04-2022
I just had my wedding 4/29/2022 and it was such an amazing day! Dana was super helpful and always there when I needed her. Everyone talked about how beautifully set up everything was. The bridal attendant, Kaya, was INCREDIBLE. She was there for me the whole day and night. She made sure my husband and I always had a drink in hand literally bobby pinned my hair when needed, hair spray when I ask, anything I needed she was right there for me. We had an issue with us running out of budlight for cocktail hour (we are all budlight drinkers) and she quickly made calls and had someone grab more for us that way we would not run out. Kaya was simply amazing and helped the day flow smoothly. I keep getting complimented about how amazing my wedding was!
Reviewed on 03-05-2022
Wedding Date 29-04-2022
I just had my wedding 4/29/2022 and it was such an amazing day! Dana was super helpful and always there when I needed her. Everyone talked about how beautifully set up everything was. The bridal attendant, Kaya, was INCREDIBLE. She was there for me the whole day and night. She made sure my husband and I always had a drink in hand literally bobby pinned my hair when needed, hair spray when I ask, anything I needed she was right there for me. We had an issue with us running out of budlight for cocktail hour (we are all budlight drinkers) and she quickly made calls and had someone grab more for us that way we would not run out. Kaya was simply amazing and helped the day flow smoothly. I keep getting complimented about how amazing my wedding was!
Reviewed on 03-05-2022
Jordan Cavallaro (bride) 5 out of 5 Rating
Wedding Date 23-04-2022
Our wedding at Crystal Springs’ Black Bear Golf Course was perfect. Planning was so simple and easy, there were so many options for the reception for such a great price. The venue was extremely accommodating to all different food allergies and preferences. The maitre de we had was Kim and she was phenomenal. She made sure my husband and I both ate and had a drink in our hand at all times. People have been contacting us that it was one of the best weddings they’ve been to. We couldn’t be happier with how the whole thing went.
Reviewed on 26-04-2022
Wedding Date 23-04-2022
Our wedding at Crystal Springs’ Black Bear Golf Course was perfect. Planning was so simple and easy, there were so many options for the reception for such a great price. The venue was extremely accommodating to all different food allergies and preferences. The maitre de we had was Kim and she was phenomenal. She made sure my husband and I both ate and had a drink in our hand at all times. People have been contacting us that it was one of the best weddings they’ve been to. We couldn’t be happier with how the whole thing went.
Reviewed on 26-04-2022
Anna Marrone (bride) 5 out of 5 Rating
Wedding Date 20-11-2021
The venue is beautiful, having food, hotel, shuttle, coordinator, maitre d, all handled by a small group of people was really convenient for me. Laura Estanislau and Daniel Castro were phenomenal to work with and they took care of me, helping keep my wedding day organized, beautiful, and fair. Laura pulled strings to help get me the best deals in light of shifting Covid expectations. Daniel helped not only me, but my wedding party and family members happy, and gave them 5-star service, while keeping us on track throughout the day.They have great relationships with their recommended vendors, and it really is nice to work with people who know the venue better than you.Any pains I had with the venue had mostly to do with changes that took place due to rescheduling. They were so minor and had no impact on the beauty of the day (menu changes, and coordinator changes through the process).
Reviewed on 24-01-2022
Wedding Date 20-11-2021
The venue is beautiful, having food, hotel, shuttle, coordinator, maitre d, all handled by a small group of people was really convenient for me. Laura Estanislau and Daniel Castro were phenomenal to work with and they took care of me, helping keep my wedding day organized, beautiful, and fair. Laura pulled strings to help get me the best deals in light of shifting Covid expectations. Daniel helped not only me, but my wedding party and family members happy, and gave them 5-star service, while keeping us on track throughout the day.They have great relationships with their recommended vendors, and it really is nice to work with people who know the venue better than you.Any pains I had with the venue had mostly to do with changes that took place due to rescheduling. They were so minor and had no impact on the beauty of the day (menu changes, and coordinator changes through the process).
Reviewed on 24-01-2022
Kelly Schultz (bride) 5 out of 5 Rating
Wedding Date 17-12-2021
We had a wonderful experience with Crystal Springs Resort/Grand Cascades Lodge for our December 2021 wedding. Our wedding coordinator, Dana Mankin, and Maitre D, Daniel, went ABOVE AND BEYOND to ensure our wedding day was perfect. They really didn't miss a detail, and we felt like royalty the entire day (really the entire wedding weekend). We cannot thank Dana or Daniel enough for their professionalism, kindness and incredible attention to detail!!
Reviewed on 12-01-2022
Wedding Date 17-12-2021
We had a wonderful experience with Crystal Springs Resort/Grand Cascades Lodge for our December 2021 wedding. Our wedding coordinator, Dana Mankin, and Maitre D, Daniel, went ABOVE AND BEYOND to ensure our wedding day was perfect. They really didn't miss a detail, and we felt like royalty the entire day (really the entire wedding weekend). We cannot thank Dana or Daniel enough for their professionalism, kindness and incredible attention to detail!!
Reviewed on 12-01-2022
Laura Criscenzo (bride) 5 out of 5 Rating
Wedding Date 04-12-2021
We got married at Minerals Resort & Spa on 12/4/21. Everything was so perfect beyond our expectations. The venue was incredibly helpful with moving everything as we had to postpone due to COVID. All of our guests who had rooms booked for our original date, everything was moved over to our new date without question. We initially worked with Nicole when we booked (who I cannot praise highly enough) but when it came to specific day, our coordinator, Dana was incredible. She took care of everything, checked in multiple times and made our day more perfect than we could have ever imagined. Kaia, the bridal attendant, also deserves immense praise. She was so attentive to myself and my husband, along with our parents. Always made sure we had food, drinks, and checked in consistently to make sure everything was going according to plan. Everyone was where they needed to be for pictures, and no one felt confused as to where they needed to be and when. When we got back to the bridal suite after the reception the room was set up so beautifully with the bouquets, rose pedals and my vail laid across the headboard plus a bottle of champagne waiting for us. A ton of our food was packaged up for us and waiting in our fridge. Not sure many brides can say this but we had absolutely nothing go wrong and it is 100% thanks to Dana and Kaia. Cannot recommend highly enough. 1000000000/10
Reviewed on 04-01-2022
Wedding Date 04-12-2021
We got married at Minerals Resort & Spa on 12/4/21. Everything was so perfect beyond our expectations. The venue was incredibly helpful with moving everything as we had to postpone due to COVID. All of our guests who had rooms booked for our original date, everything was moved over to our new date without question. We initially worked with Nicole when we booked (who I cannot praise highly enough) but when it came to specific day, our coordinator, Dana was incredible. She took care of everything, checked in multiple times and made our day more perfect than we could have ever imagined. Kaia, the bridal attendant, also deserves immense praise. She was so attentive to myself and my husband, along with our parents. Always made sure we had food, drinks, and checked in consistently to make sure everything was going according to plan. Everyone was where they needed to be for pictures, and no one felt confused as to where they needed to be and when. When we got back to the bridal suite after the reception the room was set up so beautifully with the bouquets, rose pedals and my vail laid across the headboard plus a bottle of champagne waiting for us. A ton of our food was packaged up for us and waiting in our fridge. Not sure many brides can say this but we had absolutely nothing go wrong and it is 100% thanks to Dana and Kaia. Cannot recommend highly enough. 1000000000/10
Reviewed on 04-01-2022
Deanna Gray (bride) 5 out of 5 Rating
Wedding Date 01-10-2021
There are no words to describe how truly wonderful the staff at Grand Cascades Lodge was for our wedding. From the beginning of our arrival to the very end, they made everything run smoothly and eased my nerves through the process. The staff did an incredible job making our dream wedding come alive. We met Daniel at our rehearsal dinner (which was perfection), and he was there for us until the very end of our wedding. Every little detail was made possible that night because of him. I still get chills as I think back to our wedding night when he came into the cocktail hour to get us the last few minutes so we were able to see the ballroom before any of our guests. I could never thank the staff enough for the hard work that made it all possible. The true magical moment and what I talk about the most from our wedding night is after we saw the ballroom, Daniel brought us back to our cleaned up bridal suite to a table set for 2. Complete with all the cocktail hour foods and champagne. It was a moment I will never forget as he said, now you have 10 minutes together with no interruptions. Enjoy each other. I could never express to Daniel what that meant to me that he did all of this for us. I wish I could list all the ways he made our wedding truly amazing from his extremely fast bustle to keeping a drink in our hand- I couldn’t imagine our perfect wedding without him. I know the entire staff works extremely hard and I hope they know how thankful we are for them. If you are thinking of having your wedding at Crystal Springs Resort, you will not be disappointed. We can’t wait to go back for our anniversary!
Reviewed on 27-12-2021
Wedding Date 01-10-2021
There are no words to describe how truly wonderful the staff at Grand Cascades Lodge was for our wedding. From the beginning of our arrival to the very end, they made everything run smoothly and eased my nerves through the process. The staff did an incredible job making our dream wedding come alive. We met Daniel at our rehearsal dinner (which was perfection), and he was there for us until the very end of our wedding. Every little detail was made possible that night because of him. I still get chills as I think back to our wedding night when he came into the cocktail hour to get us the last few minutes so we were able to see the ballroom before any of our guests. I could never thank the staff enough for the hard work that made it all possible. The true magical moment and what I talk about the most from our wedding night is after we saw the ballroom, Daniel brought us back to our cleaned up bridal suite to a table set for 2. Complete with all the cocktail hour foods and champagne. It was a moment I will never forget as he said, now you have 10 minutes together with no interruptions. Enjoy each other. I could never express to Daniel what that meant to me that he did all of this for us. I wish I could list all the ways he made our wedding truly amazing from his extremely fast bustle to keeping a drink in our hand- I couldn’t imagine our perfect wedding without him. I know the entire staff works extremely hard and I hope they know how thankful we are for them. If you are thinking of having your wedding at Crystal Springs Resort, you will not be disappointed. We can’t wait to go back for our anniversary!
Reviewed on 27-12-2021
Lyndsay Gobolos (bride) 4 out of 5 Rating
Wedding Date 03-12-2021
The accommodations in the bridal suite were wonderful and our bridal attendant, Sharon, was so attentive and kind. Jen was also great at making sure all our needs were met and we had everything we needed. She answered the phone every time I texted her for something and did it with a great attitude. Daniel did a fantastic job keeping us on the right track with timing and made sure we had something to eat and drink at all times. He did a wonderful job getting my dress bustled and making sure we had enough time to take pictures and make it to a portion of our cocktail hour. Anytime an issue arose at the reception such as a spill, he took care of it right away. He made sure that we were happy and taken care of the entire night and we couldn't be more grateful with the way everything turned out. Jean made sure that all the event planning ran smoothly and she was always available to answer every single one of my questions for the past two years. She made this such an easy process and gave such great guidance along the way. Dana did a fabulous job setting everything up exactly how we pictured, if not, way better than we could've imagined. She was so personable and made sure we got everything we wanted and then some. We felt so relaxed knowing she was in charge of making sure our day was perfect. And it was!! We are so grateful for the entire Crystal Springs Resort team for giving us top notch accommodations, service, and providing us with delicious food!
Reviewed on 13-12-2021
Wedding Date 03-12-2021
The accommodations in the bridal suite were wonderful and our bridal attendant, Sharon, was so attentive and kind. Jen was also great at making sure all our needs were met and we had everything we needed. She answered the phone every time I texted her for something and did it with a great attitude. Daniel did a fantastic job keeping us on the right track with timing and made sure we had something to eat and drink at all times. He did a wonderful job getting my dress bustled and making sure we had enough time to take pictures and make it to a portion of our cocktail hour. Anytime an issue arose at the reception such as a spill, he took care of it right away. He made sure that we were happy and taken care of the entire night and we couldn't be more grateful with the way everything turned out. Jean made sure that all the event planning ran smoothly and she was always available to answer every single one of my questions for the past two years. She made this such an easy process and gave such great guidance along the way. Dana did a fabulous job setting everything up exactly how we pictured, if not, way better than we could've imagined. She was so personable and made sure we got everything we wanted and then some. We felt so relaxed knowing she was in charge of making sure our day was perfect. And it was!! We are so grateful for the entire Crystal Springs Resort team for giving us top notch accommodations, service, and providing us with delicious food!
Reviewed on 13-12-2021
Robin Barsky (other) 3 out of 5 Rating
Wedding Date 15-10-2021
Robin BLovely venue, beautiful outcome, hell to get there! Lets start with the wedding ceremony in the lovely outside garden. Mic was not on during the ceremony, and we could not find anyone to ask to fix it in a timely manner. Menu was changed after we made choices, as no one had told us that they were in the process of changing out their meals. Every single thing that the \"wedding coordinator\" told us would be no problem turned out to be a problem for the venue, which we would find out thru an email upon our return home. We were assured that menu items agreed to on the old menu would be honored on the new menu without an up charge, This was untrue. Wedding coordinator assigned to us by venue left the job the day before our event. New coordinator had no idea what had been agreed. \"Peking Duck\" appetizer turned out to be bbq pork instead. A our request, servers in the room were masked; we noted that bar tenders and maitre'd also in the room, were not masked. In reference to table decorations, wooden table number spelled out were what was ordered; acrylic numerical signs what was given. Staff's attitude was disappointing. Half the time they didn't answer questions, the rest of the time they agreed and did nothing. Butlered items at the party were not refilled, so that while there were indeed lamb chops offered, very few of out guests got them. Timing for the wedding was done badly. Guests waited in the hallways after the ceremony as the cocktail rotunda was not yet ready. We requested that the doors of the rotunda be open as it was a nice day and we wanted things outside as much as possible. Although this was agreed to, it was not done even after we requested over and over again for the doors to be opened. Finally 1 door was opened. The wedding reception started at 7, however the Maitre\"D did not allow the bridal party and parents to enter till 7;40, so that we missed 40 minutes for no apparent reason. Special items, such as memory table items were misplaced and not available for the wedding, This included the picture of the groom's deceased brother, which was later found and returned. Attention was lacking in almost every detail! One of the desserts promised was a fruit platter, This never appeared. My guests tell me that there was no coffee or tea offered at the the table, and no one had any idea that our paid for premium package included at table bar service! The valet services were the one exception to this; came when needed, were friendly, courteous, and helpful., however valet service was the wedding was contracted until 11PM. When one of out guests attempted to leave at 10:50PM he was informed that the valets had gone home for the night but the hotel staff would attempt to find the car, which he did. The hotel staff was friendly and courteous as well. As for breakfast the next day, it was called from 8-10:30. We had been told there would be a sign identifying the breakfast party. At 8AM room had been not setup, there was no sign, and by 8:30 everything was still cold. The staff appeared to be in state of shock. If you are someone who is not particular about the details of your wedding, then this is the perfect place. Turns out nice, but not necessarily what you want.
Reviewed on 08-12-2021
Wedding Date 15-10-2021
Robin BLovely venue, beautiful outcome, hell to get there! Lets start with the wedding ceremony in the lovely outside garden. Mic was not on during the ceremony, and we could not find anyone to ask to fix it in a timely manner. Menu was changed after we made choices, as no one had told us that they were in the process of changing out their meals. Every single thing that the \"wedding coordinator\" told us would be no problem turned out to be a problem for the venue, which we would find out thru an email upon our return home. We were assured that menu items agreed to on the old menu would be honored on the new menu without an up charge, This was untrue. Wedding coordinator assigned to us by venue left the job the day before our event. New coordinator had no idea what had been agreed. \"Peking Duck\" appetizer turned out to be bbq pork instead. A our request, servers in the room were masked; we noted that bar tenders and maitre'd also in the room, were not masked. In reference to table decorations, wooden table number spelled out were what was ordered; acrylic numerical signs what was given. Staff's attitude was disappointing. Half the time they didn't answer questions, the rest of the time they agreed and did nothing. Butlered items at the party were not refilled, so that while there were indeed lamb chops offered, very few of out guests got them. Timing for the wedding was done badly. Guests waited in the hallways after the ceremony as the cocktail rotunda was not yet ready. We requested that the doors of the rotunda be open as it was a nice day and we wanted things outside as much as possible. Although this was agreed to, it was not done even after we requested over and over again for the doors to be opened. Finally 1 door was opened. The wedding reception started at 7, however the Maitre\"D did not allow the bridal party and parents to enter till 7;40, so that we missed 40 minutes for no apparent reason. Special items, such as memory table items were misplaced and not available for the wedding, This included the picture of the groom's deceased brother, which was later found and returned. Attention was lacking in almost every detail! One of the desserts promised was a fruit platter, This never appeared. My guests tell me that there was no coffee or tea offered at the the table, and no one had any idea that our paid for premium package included at table bar service! The valet services were the one exception to this; came when needed, were friendly, courteous, and helpful., however valet service was the wedding was contracted until 11PM. When one of out guests attempted to leave at 10:50PM he was informed that the valets had gone home for the night but the hotel staff would attempt to find the car, which he did. The hotel staff was friendly and courteous as well. As for breakfast the next day, it was called from 8-10:30. We had been told there would be a sign identifying the breakfast party. At 8AM room had been not setup, there was no sign, and by 8:30 everything was still cold. The staff appeared to be in state of shock. If you are someone who is not particular about the details of your wedding, then this is the perfect place. Turns out nice, but not necessarily what you want.
Reviewed on 08-12-2021
Sarah Maggiulli (bride) 5 out of 5 Rating
Wedding Date 14-11-2021
Me and my husband had our wedding at the Grand Cascades Lodge on November 14th and it was truly and honestly a perfect day from start to finish! Crystal Springs’s staff thought of everything and it was the wedding we had always dreamed of. First off, Kathleen, our wedding coordinator was so kind and efficient! She made sure the whole day went off without a hitch. Without her, I don’t know that our day could have run so smoothly. She was always two steps ahead and made us feel at such ease through the whole process. We are so grateful! Next, Daniel, our maitre d’…..WOW. He knew all of our needs before we even knew what they were, and was constantly a step ahead making sure the reception/cocktail hour went perfectly. He gave us space when appropriate and was right next to us when we needed something. Whether it was bustling my dress in no time flat or always having drinks at our table, he was a huge part of why our wedding was as perfect as it was. In addition, the food at Crystal Springs was fantastic! Our guests are still raving about the cocktail hour. We couldn’t have asked for a more fun or special day thanks to the wonderful staff at Crystal Springs!
Reviewed on 05-12-2021
Wedding Date 14-11-2021
Me and my husband had our wedding at the Grand Cascades Lodge on November 14th and it was truly and honestly a perfect day from start to finish! Crystal Springs’s staff thought of everything and it was the wedding we had always dreamed of. First off, Kathleen, our wedding coordinator was so kind and efficient! She made sure the whole day went off without a hitch. Without her, I don’t know that our day could have run so smoothly. She was always two steps ahead and made us feel at such ease through the whole process. We are so grateful! Next, Daniel, our maitre d’…..WOW. He knew all of our needs before we even knew what they were, and was constantly a step ahead making sure the reception/cocktail hour went perfectly. He gave us space when appropriate and was right next to us when we needed something. Whether it was bustling my dress in no time flat or always having drinks at our table, he was a huge part of why our wedding was as perfect as it was. In addition, the food at Crystal Springs was fantastic! Our guests are still raving about the cocktail hour. We couldn’t have asked for a more fun or special day thanks to the wonderful staff at Crystal Springs!
Reviewed on 05-12-2021
Kassandra Caporaso (bride) 5 out of 5 Rating
Wedding Date 15-10-2021
Absolutely amazing is all I have to say!Our wedding day was perfect, and the staff here at Sweetgrass Pavilion are definitely to thank for that. If there is one reason besides how beautiful the grounds are between the beautiful fall foliage and the pavilion itself, to book this venue it would for Kaya our personal best friend for the day. If I could I would write this whole review about her, she was incredible, from the second she arrived in the bridal suite she was ready to make sure our day went as smoothly as possible. I felt like she truly was our best friend, I was exhausted by the time reception came and was talking about how we had no more monsters left so she sent someone out and had one waiting for me at the sweetheart table during dinner. She truly did not miss a beat, she knew exactly when we needed her and what we needed, she transported us around on the golf cart to the perfect photo spots and even allowed us to drive it too. If you read this Kaya, just know how much we appreciated you all day. Before wedding day I spoke primarily with Nicole and Dana who were also amazing. Nicole answered my million different questions I had in a very timely manner and had no problem with the amount of times we changed our minds. She was very knowledgeable on all the information needed regarding the wedding, and overall extremely helpful in our planning process. Dana was a gem to work with, she helped create my vision for our ceremony and reception space come alive. We did our final detail meeting with her and even though we forgot to print out the paper, she kindly made no issue of it and helped us fill it out. She was awesome on the day of, decorating and helping with any last questions we had. We are so grateful for the staff here for helping us achieve our perfect day. Other than the staff the whole hotel is worth the booking, from our arrival on Thursday (other than some minor room issues) we were able to greatly enjoy all the resort has to offer. My husband played basketball with his guys while we relaxed in the pool after our rehearsal dinner. The pavilion itself sold us when we did our tour, it is so unique and beautiful, you do not need anything special to make it more beautiful than it already is. I overall give them a 15/10, thank you to all the staff for exceeding our expectations, we cannot wait to visit again on our anniversary!
Reviewed on 12-11-2021
Wedding Date 15-10-2021
Absolutely amazing is all I have to say!Our wedding day was perfect, and the staff here at Sweetgrass Pavilion are definitely to thank for that. If there is one reason besides how beautiful the grounds are between the beautiful fall foliage and the pavilion itself, to book this venue it would for Kaya our personal best friend for the day. If I could I would write this whole review about her, she was incredible, from the second she arrived in the bridal suite she was ready to make sure our day went as smoothly as possible. I felt like she truly was our best friend, I was exhausted by the time reception came and was talking about how we had no more monsters left so she sent someone out and had one waiting for me at the sweetheart table during dinner. She truly did not miss a beat, she knew exactly when we needed her and what we needed, she transported us around on the golf cart to the perfect photo spots and even allowed us to drive it too. If you read this Kaya, just know how much we appreciated you all day. Before wedding day I spoke primarily with Nicole and Dana who were also amazing. Nicole answered my million different questions I had in a very timely manner and had no problem with the amount of times we changed our minds. She was very knowledgeable on all the information needed regarding the wedding, and overall extremely helpful in our planning process. Dana was a gem to work with, she helped create my vision for our ceremony and reception space come alive. We did our final detail meeting with her and even though we forgot to print out the paper, she kindly made no issue of it and helped us fill it out. She was awesome on the day of, decorating and helping with any last questions we had. We are so grateful for the staff here for helping us achieve our perfect day. Other than the staff the whole hotel is worth the booking, from our arrival on Thursday (other than some minor room issues) we were able to greatly enjoy all the resort has to offer. My husband played basketball with his guys while we relaxed in the pool after our rehearsal dinner. The pavilion itself sold us when we did our tour, it is so unique and beautiful, you do not need anything special to make it more beautiful than it already is. I overall give them a 15/10, thank you to all the staff for exceeding our expectations, we cannot wait to visit again on our anniversary!
Reviewed on 12-11-2021
Courtney Thomaier (bride) 5 out of 5 Rating
Wedding Date 23-10-2021
I do not even know where to begin. From the moment I walked on to the grounds of Ballyowen I knew it was the place I was going to get married. I didn’t even want to look at any other venues and I actually booked Ballyowen without my fiancé seeing it. The process leading up to the wedding I don’t think could of went any smoother. With planning a wedding during COVID it was an even more stressful experience but Julie made sure all my questions and concerns were addressed right away. The day of the actual wedding was a dream. I felt like I did not have to do anything just show up thanks to Silje and Michael. They took care of everything. They kept me calm with knowing the possibility of rain and luckily it did not rain during the ceremony. Getting people to and from the ceremony to cocktail hour to the reception was handled great and they got everyone where they needed to be in a timely efficient manner. Michael was AMAZING he was there for anything that me or Anthony could have possibly needed. He really was the star of show. He not only took care of us but made sure our parents were taken care of whether it was with food or with drinks. I felt like I didn’t have to lift a finger with him. I cannot tell you how many calls we got since the wedding about how amazing everything was. From how smooth the process went from going from ceremony to cocktail hour to reception to how AMAZING the food was. It was truly a magical day. Please let me know where I can write reviews…5 stars across the board!
Reviewed on 27-10-2021
Wedding Date 23-10-2021
I do not even know where to begin. From the moment I walked on to the grounds of Ballyowen I knew it was the place I was going to get married. I didn’t even want to look at any other venues and I actually booked Ballyowen without my fiancé seeing it. The process leading up to the wedding I don’t think could of went any smoother. With planning a wedding during COVID it was an even more stressful experience but Julie made sure all my questions and concerns were addressed right away. The day of the actual wedding was a dream. I felt like I did not have to do anything just show up thanks to Silje and Michael. They took care of everything. They kept me calm with knowing the possibility of rain and luckily it did not rain during the ceremony. Getting people to and from the ceremony to cocktail hour to the reception was handled great and they got everyone where they needed to be in a timely efficient manner. Michael was AMAZING he was there for anything that me or Anthony could have possibly needed. He really was the star of show. He not only took care of us but made sure our parents were taken care of whether it was with food or with drinks. I felt like I didn’t have to lift a finger with him. I cannot tell you how many calls we got since the wedding about how amazing everything was. From how smooth the process went from going from ceremony to cocktail hour to reception to how AMAZING the food was. It was truly a magical day. Please let me know where I can write reviews…5 stars across the board!
Reviewed on 27-10-2021
Vanessa Martinez (bride) 5 out of 5 Rating
Wedding Date 17-07-2021
We just had our wedding on 7/17/21 at Minerals hotel sweetgrass pavilion and it was amazing! We had Kaya as our bridal attendant all night and she was incredible from start to finish. She drove us around the grounds in golf carts to take pictures and made sure everything was running smoothly, even took back a portion of each food from cocktail hour so we can eat it later and always made sure we were okay:) Dana was our coordinator and was such a pleasure to work with! She was so patient with us over the past year to make sure everything that day went perfect, which it did! She did not miss a beat! Terry was our Maitre d, she was so sweet and so attentive to us all night long ! Forecast called for some rain that day so we had to move cocktail hour indoors and it was just as beautiful as outside and we were unaffected by the rain in the pavilion, they even had fans inside to cool us down. Highly recommend this staff and this venue for your wedding, it was a beautiful place and such a great experience overall! Thank you all so much xox
Reviewed on 03-08-2021
Wedding Date 17-07-2021
We just had our wedding on 7/17/21 at Minerals hotel sweetgrass pavilion and it was amazing! We had Kaya as our bridal attendant all night and she was incredible from start to finish. She drove us around the grounds in golf carts to take pictures and made sure everything was running smoothly, even took back a portion of each food from cocktail hour so we can eat it later and always made sure we were okay:) Dana was our coordinator and was such a pleasure to work with! She was so patient with us over the past year to make sure everything that day went perfect, which it did! She did not miss a beat! Terry was our Maitre d, she was so sweet and so attentive to us all night long ! Forecast called for some rain that day so we had to move cocktail hour indoors and it was just as beautiful as outside and we were unaffected by the rain in the pavilion, they even had fans inside to cool us down. Highly recommend this staff and this venue for your wedding, it was a beautiful place and such a great experience overall! Thank you all so much xox
Reviewed on 03-08-2021
Jen Blajsa (bride) 5 out of 5 Rating
Wedding Date 10-07-2021
Most amazing venue ever!!! Where else can you get a mini destination feel, GORGEOUS views, phenomenal food, and the most incredible, attentive, and creative staff?? Grand Cascades really had everything we were looking for in a venue and more! We loved that our guests could stay right on site and could continue the party all weekend! Our guests loved their stay and many said they would be back for vacations!We had originally planned to have our wedding here in July of 2020, but had to postpone to July 2021. The entire process was handled seamlessly through Jean, the head wedding sales manager. She was always there for questions and help throughout the stressful process of having to move our wedding! We met Laura, our wedding coordinator in March and were extremely impressed with her attention to every detail. Her experience and expertise shown through during our final detail meeting. The day of, she did not disappoint in the slightest! Everything was absolutely perfect and we could not have asked for anything more. She even added special touches to make the day the best it could possibly be!Throughout the process, we kept hearing about the amazing Daniel, the Maitre D who could bustle even the longest train and paid extremely close attention to every detail. He completely lived up to the hype and more! One of my favorite moments of the day, was when he took my husband and I a little early from cocktail hour to go look at the ballroom before the guests came in. I was absolutely overwhelmed with emotion because everything looked so beautiful and I couldn't believe we were there! Then, he took us to the bridal suite where him and the bridal attendant had set up a special table for us with Champagne and food from the cocktail hour. They gave us 15 minutes alone to just relax and take everything in. This a moment I will cherish forever! During the reception, every time we needed a drink, Daniel was there! My bustle also came undone, and he was there to fix it! There is no way the day would have gone so smoothly without him. We are so grateful to have been able to work with him!We also had an afterparty at the biosphere pool and it was one of the best decisions ever! We and our guests had a little bit too much fun and it will be something that will stand out in our guests minds forever. It was an absolute blast! What other venue offers an after party at the pool with a waterslide??If you are thinking about visiting any of the Crystal Springs properties, DO IT! You will not be disappointed, especially at Grand Cascades. :)
Reviewed on 28-07-2021
Wedding Date 10-07-2021
Most amazing venue ever!!! Where else can you get a mini destination feel, GORGEOUS views, phenomenal food, and the most incredible, attentive, and creative staff?? Grand Cascades really had everything we were looking for in a venue and more! We loved that our guests could stay right on site and could continue the party all weekend! Our guests loved their stay and many said they would be back for vacations!We had originally planned to have our wedding here in July of 2020, but had to postpone to July 2021. The entire process was handled seamlessly through Jean, the head wedding sales manager. She was always there for questions and help throughout the stressful process of having to move our wedding! We met Laura, our wedding coordinator in March and were extremely impressed with her attention to every detail. Her experience and expertise shown through during our final detail meeting. The day of, she did not disappoint in the slightest! Everything was absolutely perfect and we could not have asked for anything more. She even added special touches to make the day the best it could possibly be!Throughout the process, we kept hearing about the amazing Daniel, the Maitre D who could bustle even the longest train and paid extremely close attention to every detail. He completely lived up to the hype and more! One of my favorite moments of the day, was when he took my husband and I a little early from cocktail hour to go look at the ballroom before the guests came in. I was absolutely overwhelmed with emotion because everything looked so beautiful and I couldn't believe we were there! Then, he took us to the bridal suite where him and the bridal attendant had set up a special table for us with Champagne and food from the cocktail hour. They gave us 15 minutes alone to just relax and take everything in. This a moment I will cherish forever! During the reception, every time we needed a drink, Daniel was there! My bustle also came undone, and he was there to fix it! There is no way the day would have gone so smoothly without him. We are so grateful to have been able to work with him!We also had an afterparty at the biosphere pool and it was one of the best decisions ever! We and our guests had a little bit too much fun and it will be something that will stand out in our guests minds forever. It was an absolute blast! What other venue offers an after party at the pool with a waterslide??If you are thinking about visiting any of the Crystal Springs properties, DO IT! You will not be disappointed, especially at Grand Cascades. :)
Reviewed on 28-07-2021
Megan McCarron (bride) 5 out of 5 Rating
Wedding Date 09-07-2021
My husband and I had our \"re-do\" wedding here, after our originally planned wedding for June 20, 2020 was postponed with the pandemic. Throughout the postponing process, the whole staff at Minerals were so accommodating, working with us to move our date and reassure us in the process. Nicole and Dana made the planning process easy and worked with us as we waited to find out if our international family would be able to join us. We had minor hiccups throughout the day (salad was different than originally selected- but delicious, a bit of a humid cocktail hour room- to be fair though all of NJ was God awful humid this past weekend, & slight miscommunication about when to take pictures) but nothing that would ever make me regret the decision of selecting Minerals for our wedding. On the day of the wedding, we made the last minute decision to move cocktail hour inside, as the threat of a hurricane blowing in loomed above us. The cocktail hour space was lovely inside, although it got a bit warm and humid inside with all our guests. We were able to take pictures outside and Kaya (the bridal attendant) had clear umbrellas waiting for us in the event the sky opened up. Our guests raved about the food the whole night! We also were able to get shuttles to take guests to the pavilion, which was beautifully decorated by Dana and our florist. Due to international travel restrictions, we still ended up having a smaller wedding of about 65 people but the way the tables were set up around the dance floor the pavilion felt full and not empty which was a big worry of ours. We danced the night away, and even in the hour that it absolutely poured outside the pavilion, our guests had no clue it was even raining. Kaya and Terry made sure that my husband and I always had a drink in our hands and food in our bellies. Everyone happily danced the night away! We also timed it perfectly so when the rain did stop, we were able to sneak outside to play with the sparklers and get some photos outside! Overall it was such a magical evening and it was so worth every minute of stress of replanning a wedding during a pandemic.
Reviewed on 12-07-2021
Wedding Date 09-07-2021
My husband and I had our \"re-do\" wedding here, after our originally planned wedding for June 20, 2020 was postponed with the pandemic. Throughout the postponing process, the whole staff at Minerals were so accommodating, working with us to move our date and reassure us in the process. Nicole and Dana made the planning process easy and worked with us as we waited to find out if our international family would be able to join us. We had minor hiccups throughout the day (salad was different than originally selected- but delicious, a bit of a humid cocktail hour room- to be fair though all of NJ was God awful humid this past weekend, & slight miscommunication about when to take pictures) but nothing that would ever make me regret the decision of selecting Minerals for our wedding. On the day of the wedding, we made the last minute decision to move cocktail hour inside, as the threat of a hurricane blowing in loomed above us. The cocktail hour space was lovely inside, although it got a bit warm and humid inside with all our guests. We were able to take pictures outside and Kaya (the bridal attendant) had clear umbrellas waiting for us in the event the sky opened up. Our guests raved about the food the whole night! We also were able to get shuttles to take guests to the pavilion, which was beautifully decorated by Dana and our florist. Due to international travel restrictions, we still ended up having a smaller wedding of about 65 people but the way the tables were set up around the dance floor the pavilion felt full and not empty which was a big worry of ours. We danced the night away, and even in the hour that it absolutely poured outside the pavilion, our guests had no clue it was even raining. Kaya and Terry made sure that my husband and I always had a drink in our hands and food in our bellies. Everyone happily danced the night away! We also timed it perfectly so when the rain did stop, we were able to sneak outside to play with the sparklers and get some photos outside! Overall it was such a magical evening and it was so worth every minute of stress of replanning a wedding during a pandemic.
Reviewed on 12-07-2021
Beth Laskoski (other) 5 out of 5 Rating
Wedding Date 18-06-2021
The best decision we made was to have our daughter's wedding at Sweetgrass Pavilion at Minerals Hotel. The wedding staff at the resort is exceptional. From the start of our search, Nicole gave us a detailed tour and answered all our questions. As the event approached, we began working with Dana. She is knowledgeable and could anticipate every question even before we asked. Even though she must manage multiple weddings, Dana responded quickly to any concern and made the whole process seamless. The weekend of the wedding, Dana was literally \"on call,\" readily available for any last minute issues. There weren't any, of course, since Dana had everything so carefully planned out. The transfer of flowers from ceremony to reception was flawless. Dana has a real fair for decorating, and she had all the wedding paraphernalia arranged perfectly. From start to finish, I appreciated Dana's reassurance and support. We got even more attention when Kaya arrived on the scene. As personal assistant to the bride, Kaya calmed my daughter's nerves and made sure she had everything she needed. From getting water for the wedding party, to making sure the bride and groom had appetizers, to driving the couple and aged grandparents around in the golf cart, Kaya did it all. Her most wedding-saving task was dealing with the wardrobe malfunction of the bridal gown. The bustle came out, and Kaya literally sat on the floor pinning it back in place. It was so nice not to have to worry about ANYTHING the entire night. Even after the event was over, the staff took down our string lights. I thought for sure they'd be a tangled mess, but they were perfectly wrapped and ready for my niece's wedding. This wedding team knows how to host a stress-free wedding! In addition to the wonderful staff, the venue itself is gorgeous. The ceremony is intimately nestled amongst lovely flowers. The pavilion can best be described as rustic-charming. The father-daughter dance was perfectly set with a twilight backdrop of the mountains. Perfect photos! The hotel offers a one stop fun zone for the entire family. Those who weren't golfing spent the morning by the pool. We also had a rehearsal dinner and brunch at the hotel. Both events were as terrific as the wedding. The food was delicious and plentiful. It was so nice to have so many wonderful events in one place. I can't thank Nicole, Dana, Kaya and all the friendly hotel staff for making our daughter's wedding such a special, memorable event for all! You can't go wrong with this venue!
Reviewed on 08-07-2021
Wedding Date 18-06-2021
The best decision we made was to have our daughter's wedding at Sweetgrass Pavilion at Minerals Hotel. The wedding staff at the resort is exceptional. From the start of our search, Nicole gave us a detailed tour and answered all our questions. As the event approached, we began working with Dana. She is knowledgeable and could anticipate every question even before we asked. Even though she must manage multiple weddings, Dana responded quickly to any concern and made the whole process seamless. The weekend of the wedding, Dana was literally \"on call,\" readily available for any last minute issues. There weren't any, of course, since Dana had everything so carefully planned out. The transfer of flowers from ceremony to reception was flawless. Dana has a real fair for decorating, and she had all the wedding paraphernalia arranged perfectly. From start to finish, I appreciated Dana's reassurance and support. We got even more attention when Kaya arrived on the scene. As personal assistant to the bride, Kaya calmed my daughter's nerves and made sure she had everything she needed. From getting water for the wedding party, to making sure the bride and groom had appetizers, to driving the couple and aged grandparents around in the golf cart, Kaya did it all. Her most wedding-saving task was dealing with the wardrobe malfunction of the bridal gown. The bustle came out, and Kaya literally sat on the floor pinning it back in place. It was so nice not to have to worry about ANYTHING the entire night. Even after the event was over, the staff took down our string lights. I thought for sure they'd be a tangled mess, but they were perfectly wrapped and ready for my niece's wedding. This wedding team knows how to host a stress-free wedding! In addition to the wonderful staff, the venue itself is gorgeous. The ceremony is intimately nestled amongst lovely flowers. The pavilion can best be described as rustic-charming. The father-daughter dance was perfectly set with a twilight backdrop of the mountains. Perfect photos! The hotel offers a one stop fun zone for the entire family. Those who weren't golfing spent the morning by the pool. We also had a rehearsal dinner and brunch at the hotel. Both events were as terrific as the wedding. The food was delicious and plentiful. It was so nice to have so many wonderful events in one place. I can't thank Nicole, Dana, Kaya and all the friendly hotel staff for making our daughter's wedding such a special, memorable event for all! You can't go wrong with this venue!
Reviewed on 08-07-2021
Maggie Monaghan (bride) 4 out of 5 Rating
Wedding Date 22-05-2021
We could not have been happier with our decision to use Crystal Springs Grand Cascade for our wedding. We wanted a mini-destination feel and this venue certainly did not disappoint! I loved how you didn't need to leave the resort the entire wedding weekend.The wedding coordinator Laura, and the Matrie-d, Daniel, everything were so helpful! They went above and beyond to make sure everything was perfect. Planning a wedding during COVID was stressful and the team at Crystal Springs did everything to make me feel calm and centered. Thankfully restrictions loosened up a few weeks before our wedding and the team was so flexible moving things around as things changed daily.If you are looking for a beautiful venue guests will be raving around then look no further! Would highly recommend!
Reviewed on 08-06-2021
Wedding Date 22-05-2021
We could not have been happier with our decision to use Crystal Springs Grand Cascade for our wedding. We wanted a mini-destination feel and this venue certainly did not disappoint! I loved how you didn't need to leave the resort the entire wedding weekend.The wedding coordinator Laura, and the Matrie-d, Daniel, everything were so helpful! They went above and beyond to make sure everything was perfect. Planning a wedding during COVID was stressful and the team at Crystal Springs did everything to make me feel calm and centered. Thankfully restrictions loosened up a few weeks before our wedding and the team was so flexible moving things around as things changed daily.If you are looking for a beautiful venue guests will be raving around then look no further! Would highly recommend!
Reviewed on 08-06-2021
Jaclyn Finger (bride) 5 out of 5 Rating
Wedding Date 14-05-2021
Overall great experience! We wanted a mini destination wedding and Crystal Springs delivered just that. The wedding coordinator Laura, and the Matrie-d, Daniel, everything were AMAZING! They went above and beyond to make sure everything was perfect. From arranging a room close to the ballroom for my grandparents to to the other to bustling my dress, they did it ALL! The day-of flow & support was fantastic. Brooke the bridal attendant was also super attentive and helpful! Everyone also raved about the food and the variety of options...and of course the beautiful views. Seriously almost a month out and people are still texting me about the food and incredible service!!! The hotel was accommodating to all of my guests once they arrived and everyone at the resort knew who we were and treated us SO well.. It’s truly an unique venue that offers that destination feel. The venue it’s self it’s truly like a fairytale, but Laura, Daniel and Brooke are a HUGE reason that our wedding was as perfect as it was. We also had our rehearsal at one of their other venues, Ballyowen and it was also fantastic! We originally wanted our wedding here but the capacity did not work for our guest list. Ballyowen did not disappoint! Even the morning after breakfast at Grand Cascades was so beautiful and delicious.
Reviewed on 06-06-2021
Wedding Date 14-05-2021
Overall great experience! We wanted a mini destination wedding and Crystal Springs delivered just that. The wedding coordinator Laura, and the Matrie-d, Daniel, everything were AMAZING! They went above and beyond to make sure everything was perfect. From arranging a room close to the ballroom for my grandparents to to the other to bustling my dress, they did it ALL! The day-of flow & support was fantastic. Brooke the bridal attendant was also super attentive and helpful! Everyone also raved about the food and the variety of options...and of course the beautiful views. Seriously almost a month out and people are still texting me about the food and incredible service!!! The hotel was accommodating to all of my guests once they arrived and everyone at the resort knew who we were and treated us SO well.. It’s truly an unique venue that offers that destination feel. The venue it’s self it’s truly like a fairytale, but Laura, Daniel and Brooke are a HUGE reason that our wedding was as perfect as it was. We also had our rehearsal at one of their other venues, Ballyowen and it was also fantastic! We originally wanted our wedding here but the capacity did not work for our guest list. Ballyowen did not disappoint! Even the morning after breakfast at Grand Cascades was so beautiful and delicious.
Reviewed on 06-06-2021
Donna Anderle (bride) 4 out of 5 Rating
Wedding Date 23-04-2021
What a whirlwind we have been through with planning our wedding (and then our actually day was both metaphorically and literally a whirlwind.. so windy!) but Julie, our sales coordinator at Ballyowen, was absolutely incredible. She was accommodating and always happy to answer questions, but we also appreciated her honesty on many things, helping to guide us into making the right decisions for our big day. When it came to postponing, it was so easy to do, since everything is all in one place. I would book with Ballyowen 10 times over!Luis was our maitre'd and he was pretty attentive. My bridal party did seem to say he was always there when they needed him, although I am not sure I had the same experience. Nonetheless, he was very kind and happy to help when I was able to find him. A few things weren't ideal - we hired the bagpiper and our understanding was that he would play between the cocktail hour and the reception. Somehow this was not communicated, and he played during our bridal recessional... at the same time as our string quartet. Very disappointing. Also, when we returned the next day to pick up our decorations and the items that were left in the bridal suite, nothing from the bridal suite could be recovered. One of the wedding coordinators was there but could not get in contact with anyone to help locate the missing items. Overall, our day was beautiful and the disappointing stuff becomes a funny memory in the future. Thank you Ballyowen for being a gorgeous backdrop for our amazing day!
Reviewed on 29-05-2021
Wedding Date 23-04-2021
What a whirlwind we have been through with planning our wedding (and then our actually day was both metaphorically and literally a whirlwind.. so windy!) but Julie, our sales coordinator at Ballyowen, was absolutely incredible. She was accommodating and always happy to answer questions, but we also appreciated her honesty on many things, helping to guide us into making the right decisions for our big day. When it came to postponing, it was so easy to do, since everything is all in one place. I would book with Ballyowen 10 times over!Luis was our maitre'd and he was pretty attentive. My bridal party did seem to say he was always there when they needed him, although I am not sure I had the same experience. Nonetheless, he was very kind and happy to help when I was able to find him. A few things weren't ideal - we hired the bagpiper and our understanding was that he would play between the cocktail hour and the reception. Somehow this was not communicated, and he played during our bridal recessional... at the same time as our string quartet. Very disappointing. Also, when we returned the next day to pick up our decorations and the items that were left in the bridal suite, nothing from the bridal suite could be recovered. One of the wedding coordinators was there but could not get in contact with anyone to help locate the missing items. Overall, our day was beautiful and the disappointing stuff becomes a funny memory in the future. Thank you Ballyowen for being a gorgeous backdrop for our amazing day!
Reviewed on 29-05-2021
Emily Sestanovich (bride) 5 out of 5 Rating
Wedding Date 24-04-2021
Nicole, Dana, and Kay (and all of the staff), were AMAZING during our wedding process. They were not only friendly but profesional, personable, organized, and much much more. I am so lucky to have chose this venue and gotten the chance to work with this amazing team. Thank you all for making the day FLAWLESS!
Reviewed on 03-05-2021
Wedding Date 24-04-2021
Nicole, Dana, and Kay (and all of the staff), were AMAZING during our wedding process. They were not only friendly but profesional, personable, organized, and much much more. I am so lucky to have chose this venue and gotten the chance to work with this amazing team. Thank you all for making the day FLAWLESS!
Reviewed on 03-05-2021
Melissa H (bride) 5 out of 5 Rating
Wedding Date 05-08-2021
This might be unconventional to write a review before our wedding, but current COVID brides should know how wonderful it has been to be working with Julie at Ballyowen Golf Club, despite all of the tribulations this disease has given the world.My fiancé and I were engaged on 3/8/2020, just a week before restaurants and stores closed in New Jersey. The day before restaurants closed, my mother and I looked at all of the venues available at Crystal Springs. Ballyowen was by far the most beautiful, private, and within our budget. We were so thrilled to have chosen this venue. Julie was kind and accommodating, as I could not show both my family and my in-laws the venue at the same time due to COVID.As months past and worries of ever having a wedding subsided, it did not derail us from moving forward. We had an absolutely delicious food tasting, adhering to all of the guidelines of indoor dining set forth by New Jersey.Our date is moving closer, as are our concerns for having a wedding that we were dreaming of pre-COVID. While things may not look like it once did for some time, Julie assured us of the current guidelines and gave us a picture of our worst-case scenario. I feel so relieved and happy to know that holding a wedding at Ballyowen with food, cocktails, and dancing is still within our reach!I am so happy to have chosen this venue, and I cannot wait to post a review after my wedding.
Reviewed on 29-01-2021
Wedding Date 05-08-2021
This might be unconventional to write a review before our wedding, but current COVID brides should know how wonderful it has been to be working with Julie at Ballyowen Golf Club, despite all of the tribulations this disease has given the world.My fiancé and I were engaged on 3/8/2020, just a week before restaurants and stores closed in New Jersey. The day before restaurants closed, my mother and I looked at all of the venues available at Crystal Springs. Ballyowen was by far the most beautiful, private, and within our budget. We were so thrilled to have chosen this venue. Julie was kind and accommodating, as I could not show both my family and my in-laws the venue at the same time due to COVID.As months past and worries of ever having a wedding subsided, it did not derail us from moving forward. We had an absolutely delicious food tasting, adhering to all of the guidelines of indoor dining set forth by New Jersey.Our date is moving closer, as are our concerns for having a wedding that we were dreaming of pre-COVID. While things may not look like it once did for some time, Julie assured us of the current guidelines and gave us a picture of our worst-case scenario. I feel so relieved and happy to know that holding a wedding at Ballyowen with food, cocktails, and dancing is still within our reach!I am so happy to have chosen this venue, and I cannot wait to post a review after my wedding.
Reviewed on 29-01-2021
Rose Cuomo (bride) 5 out of 5 Rating
Wedding Date 30-10-2020
We were supposed to be married 4/17/2020 and due to COVID we obviously were unable to get married and had FOUR different dates booked with Ballyowen. Throughout this we were communicating with Julie who truly was patient and kind with all my questions and concerns. Julie communicated with me throughout all of the regulation changes over the past few months and we were finally able to get married on 10/30/2020 with 78 guests in and outdoor event. It was COLD but the staff had heat lamps, floor heaters and a fireplace to help make everyone as comfortable as possible. The food was delicious and plentiful. The venue looked GORGEOUS and our sneak peaks are beautiful as the property is simply stunning. After MONTHS of stress, I'm so so happy with the way everything turned out. Luis, the maitre'd, is just amazing - really goes out of the way to assist you and make you feel like royalty. The only minor issue we had were bees flying around and two of our guests did get stung.
Reviewed on 01-11-2020
Wedding Date 30-10-2020
We were supposed to be married 4/17/2020 and due to COVID we obviously were unable to get married and had FOUR different dates booked with Ballyowen. Throughout this we were communicating with Julie who truly was patient and kind with all my questions and concerns. Julie communicated with me throughout all of the regulation changes over the past few months and we were finally able to get married on 10/30/2020 with 78 guests in and outdoor event. It was COLD but the staff had heat lamps, floor heaters and a fireplace to help make everyone as comfortable as possible. The food was delicious and plentiful. The venue looked GORGEOUS and our sneak peaks are beautiful as the property is simply stunning. After MONTHS of stress, I'm so so happy with the way everything turned out. Luis, the maitre'd, is just amazing - really goes out of the way to assist you and make you feel like royalty. The only minor issue we had were bees flying around and two of our guests did get stung.
Reviewed on 01-11-2020
Lindsay Meckert (bride) 5 out of 5 Rating
Wedding Date 28-08-2020
Amazing amazing amazing! I had to change my venue about 30 days out from my wedding to here and from the time I signed my contract to the day we got married they were incredible. Nicole is the wedding sales manager and she handled everything FLAWLESSLY! She was right there every step of the way and had answers to all my questions and if she didn't, she got them. Nicole made sure everything went smoothly and kept my feet on the ground ! Kaya was my bridal attendant the day of and she is the BEST. She was there for me from about 1pm until the end of the night and was completely ontop of everything from bustling my dress to getting me food from cocktail hour, making sure I ate/ had water/ had a drink. Nicole and Kaya made my entire day/night. I can't thank them enough for their services. It was stunning and so easy going. The food was delicious, the atmosphere was great. I have zero complaints.Thank you Mineral's Hotel for making my dream wedding become a reality.
Reviewed on 08-09-2020
Wedding Date 28-08-2020
Amazing amazing amazing! I had to change my venue about 30 days out from my wedding to here and from the time I signed my contract to the day we got married they were incredible. Nicole is the wedding sales manager and she handled everything FLAWLESSLY! She was right there every step of the way and had answers to all my questions and if she didn't, she got them. Nicole made sure everything went smoothly and kept my feet on the ground ! Kaya was my bridal attendant the day of and she is the BEST. She was there for me from about 1pm until the end of the night and was completely ontop of everything from bustling my dress to getting me food from cocktail hour, making sure I ate/ had water/ had a drink. Nicole and Kaya made my entire day/night. I can't thank them enough for their services. It was stunning and so easy going. The food was delicious, the atmosphere was great. I have zero complaints.Thank you Mineral's Hotel for making my dream wedding become a reality.
Reviewed on 08-09-2020
Bryan Domanski (groom) 1 out of 5 Rating
Wedding Date 25-07-2020
This venue is a nightmare. From their handling of the pandemic to totally unreachable personnel, I would recommend you stay away from this venue and hotel. They have let go of their entire sales force so you will have nobody to reach out to. The few that are left employ a strategy of if you don't pick up the phone, then there is no problem. We had to cancel our wedding reception here because there is just a small global pandemic happening. It took us over 4 months to get in touch with someone who finally promised us a refund. Well that day has come and gone and we haven't received anything. All attempts to get in touch with anyone at this hotel have proven to be fruitless. If you want to celebrate your wedding, please stay away from this venue, it will save you so many headaches.
Reviewed on 03-08-2020
Wedding Date 25-07-2020
This venue is a nightmare. From their handling of the pandemic to totally unreachable personnel, I would recommend you stay away from this venue and hotel. They have let go of their entire sales force so you will have nobody to reach out to. The few that are left employ a strategy of if you don't pick up the phone, then there is no problem. We had to cancel our wedding reception here because there is just a small global pandemic happening. It took us over 4 months to get in touch with someone who finally promised us a refund. Well that day has come and gone and we haven't received anything. All attempts to get in touch with anyone at this hotel have proven to be fruitless. If you want to celebrate your wedding, please stay away from this venue, it will save you so many headaches.
Reviewed on 03-08-2020
Anna T (bride) 1 out of 5 Rating
Wedding Date 05-07-2020
During this time of crisis with COVID-19, this business showed its true colors -- all of which were ugly. Do not give this place your business. They don't care about doing the right thing. They only care about money, and they will do whatever they can to try to keep it, even if they have no legal right to do so.FULL STORY: We booked our wedding back in spring of 2019. Once the coronavirus forced businesses shutdown in February 2020, we knew our June wedding plans would be postponed. We began to express these concerns to the venue in March. When it was our turn to pick a new date in April, everything turned sour.By this time, our wedding was nearly paid in full. Our initial deposit in 2019 was 25%. When we went to pick the new date (June 2021 --now 2 years after booking), we were told the deposit requirement would suddenly be changed to 42%, and that we would not be refunded anything more than that amount. Our contract clearly stated no changes could be made without both parties agreeing. By changing the date and deposit requirements, Crystal Springs violated their contract with us. We did not agree to the raised deposit.With businesses shut down, there was a good chance they could go out of business and we would lose all our money. We spoke to the sales director, Linda Alloco. Not only was she rude and condescending, but she could not tell us where our money was. How's that for transparency?We contacted the Better Business Bureau and even had an attorney write a letter. Crystal Springs ignored both requests. A month before the wedding, we still had no resolution. We finally had no choice but to issue 3 credit card charge-backs with Chase. This morning, over a month after our wedding was supposed to happen, we got confirmation that 100% of our money was refunded to us. In other words, Crystal Springs was in the wrong, and Chase knew it.Throughout this whole ordeal, I cannot find a single e-Mail where the staff from Crystal Springs expressed one bit of sympathy for our wedding being postponed. My last living grandparent is 94 years old and might not be around a year from now. The groom's mother is immuno-compromised and would not be able to attend if the virus is still present. This was supposed to be the happiest day of our lives. Crystal Springs could care less about any of those things. They have no moral compass.I am writing this review to let other couples know that if they are also being treated poorly by Crystal Springs, there is still recourse. Get everything in writing and document the dates of all your phone calls and e-Mails. Call your credit card company ASAP and explain your situation. File a chargeback and be prepared to fight with all you've got.To Robby Younes, the COO who was \"too busy to talk to us\" while holding $20k of our money: Shame on you for refusing to hold up the initial 25% deposit. For breaching our contract. For forcing my family to fight with your horrendous managers for 4 MONTHS, when you could have simply done the right thing from the start.Mr. Younes, word of mouth will make Crystal Springs lose more business than you realize. Was it worth losing 100% of our business, getting a negative review on every social media platform, and having a black mark on your relationship with Chase? You paid your staff to write hundreds of e-Mails and spend hours on the phone with us, and now you aren't seeing a dime of that money come back. Nice ROI.
Reviewed on 08-07-2020
Wedding Date 05-07-2020
During this time of crisis with COVID-19, this business showed its true colors -- all of which were ugly. Do not give this place your business. They don't care about doing the right thing. They only care about money, and they will do whatever they can to try to keep it, even if they have no legal right to do so.FULL STORY: We booked our wedding back in spring of 2019. Once the coronavirus forced businesses shutdown in February 2020, we knew our June wedding plans would be postponed. We began to express these concerns to the venue in March. When it was our turn to pick a new date in April, everything turned sour.By this time, our wedding was nearly paid in full. Our initial deposit in 2019 was 25%. When we went to pick the new date (June 2021 --now 2 years after booking), we were told the deposit requirement would suddenly be changed to 42%, and that we would not be refunded anything more than that amount. Our contract clearly stated no changes could be made without both parties agreeing. By changing the date and deposit requirements, Crystal Springs violated their contract with us. We did not agree to the raised deposit.With businesses shut down, there was a good chance they could go out of business and we would lose all our money. We spoke to the sales director, Linda Alloco. Not only was she rude and condescending, but she could not tell us where our money was. How's that for transparency?We contacted the Better Business Bureau and even had an attorney write a letter. Crystal Springs ignored both requests. A month before the wedding, we still had no resolution. We finally had no choice but to issue 3 credit card charge-backs with Chase. This morning, over a month after our wedding was supposed to happen, we got confirmation that 100% of our money was refunded to us. In other words, Crystal Springs was in the wrong, and Chase knew it.Throughout this whole ordeal, I cannot find a single e-Mail where the staff from Crystal Springs expressed one bit of sympathy for our wedding being postponed. My last living grandparent is 94 years old and might not be around a year from now. The groom's mother is immuno-compromised and would not be able to attend if the virus is still present. This was supposed to be the happiest day of our lives. Crystal Springs could care less about any of those things. They have no moral compass.I am writing this review to let other couples know that if they are also being treated poorly by Crystal Springs, there is still recourse. Get everything in writing and document the dates of all your phone calls and e-Mails. Call your credit card company ASAP and explain your situation. File a chargeback and be prepared to fight with all you've got.To Robby Younes, the COO who was \"too busy to talk to us\" while holding $20k of our money: Shame on you for refusing to hold up the initial 25% deposit. For breaching our contract. For forcing my family to fight with your horrendous managers for 4 MONTHS, when you could have simply done the right thing from the start.Mr. Younes, word of mouth will make Crystal Springs lose more business than you realize. Was it worth losing 100% of our business, getting a negative review on every social media platform, and having a black mark on your relationship with Chase? You paid your staff to write hundreds of e-Mails and spend hours on the phone with us, and now you aren't seeing a dime of that money come back. Nice ROI.
Reviewed on 08-07-2020
Jamie MacDonald (bride) 5 out of 5 Rating
Wedding Date 07-03-2020
We got married at Black Bear Golf Club, part of Crystal Springs Resort. We toured 3 of the whole resorts possible 5 venues, but knew that Black Bear was it. Crystal Springs as a whole was the only venue we looked at and before we left that day, we knew we didn’t need to go anywhere else. The fact that we could get an all-inclusive package, a hotel, and transportation was a no brainer. We loved everything about Black Bear from the gazebo ceremony space, to the open windows throughout the cocktail hour and reception space, and the overall intimacy of it all. We met Julie for the tour and we couldn’t imagine going through the whole process with anyone else. She was amazing, always answering our emails, being willing to follow up with Minerals (the hotel we used), and anything else we threw her way. She was also our coordinator, which originally we were going to be working with Silje, but she went out on maternity leave and we only met her at the food tasting. Which we actually almost missed, but Julie rescheduled another one when a snow/ice storm caused us to not go. Again, she’s amazing! And speaking of food tasting, the FOOD was to die for. We went with three of the four entrees we tried at the tasting, but we truly believe we would’ve been satisfied with any of the choices we would have picked. We still have guests say “those mushroom raviolis were awesome!” We didn’t even get to all of the items I wanted in our cocktail hour because guests were enjoying them so much the kitchen ran out! Kim was our Maitre d’ and she is a rock star! Every time we turned around she was there to see if we needed anything. She made sure we had food from the buffet, drinks always full, and even food and cupcakes to go. She was truly amazing in making sure we were taken care of, even before the reception kicked off and we were just hanging in the bridal suite. Black Bear was the perfect venue for our wedding of almost 150. Julie and Kim provided such a level of service beyond what we could have asked for from start to finish (even when I had to email her days later because we left something behind in the hotel!). Black Bear, Minerals, and any part of Crystal Springs Resort is a place we would highly recommend!
Reviewed on 29-03-2020
Wedding Date 07-03-2020
We got married at Black Bear Golf Club, part of Crystal Springs Resort. We toured 3 of the whole resorts possible 5 venues, but knew that Black Bear was it. Crystal Springs as a whole was the only venue we looked at and before we left that day, we knew we didn’t need to go anywhere else. The fact that we could get an all-inclusive package, a hotel, and transportation was a no brainer. We loved everything about Black Bear from the gazebo ceremony space, to the open windows throughout the cocktail hour and reception space, and the overall intimacy of it all. We met Julie for the tour and we couldn’t imagine going through the whole process with anyone else. She was amazing, always answering our emails, being willing to follow up with Minerals (the hotel we used), and anything else we threw her way. She was also our coordinator, which originally we were going to be working with Silje, but she went out on maternity leave and we only met her at the food tasting. Which we actually almost missed, but Julie rescheduled another one when a snow/ice storm caused us to not go. Again, she’s amazing! And speaking of food tasting, the FOOD was to die for. We went with three of the four entrees we tried at the tasting, but we truly believe we would’ve been satisfied with any of the choices we would have picked. We still have guests say “those mushroom raviolis were awesome!” We didn’t even get to all of the items I wanted in our cocktail hour because guests were enjoying them so much the kitchen ran out! Kim was our Maitre d’ and she is a rock star! Every time we turned around she was there to see if we needed anything. She made sure we had food from the buffet, drinks always full, and even food and cupcakes to go. She was truly amazing in making sure we were taken care of, even before the reception kicked off and we were just hanging in the bridal suite. Black Bear was the perfect venue for our wedding of almost 150. Julie and Kim provided such a level of service beyond what we could have asked for from start to finish (even when I had to email her days later because we left something behind in the hotel!). Black Bear, Minerals, and any part of Crystal Springs Resort is a place we would highly recommend!
Reviewed on 29-03-2020
Kerrianne Itgen (bride) 5 out of 5 Rating
Wedding Date 15-06-2019
We got married at Minerals in June and had our rehearsal dinner/welcome drinks in the outdoor pavilion with about 130 people and our reception inside with about 165 and all of our guests stay at the resort. With two big events you'd think something would slip through the cracks but it didnt!! Nicole and Erika are fantastic. Over the year and a half of me planning the event they were on point, helpful, creative and supportive every step of the way. The venue was gorgeous, the food was great (especially the cocktail hour!!) and the drinks were on point. I am a producer so I am work in a similar field which can make me very picky when it comes to putting events together but I would recommend this venue with Nicole and Erika to anyone!!!
Reviewed on 16-01-2020
Wedding Date 15-06-2019
We got married at Minerals in June and had our rehearsal dinner/welcome drinks in the outdoor pavilion with about 130 people and our reception inside with about 165 and all of our guests stay at the resort. With two big events you'd think something would slip through the cracks but it didnt!! Nicole and Erika are fantastic. Over the year and a half of me planning the event they were on point, helpful, creative and supportive every step of the way. The venue was gorgeous, the food was great (especially the cocktail hour!!) and the drinks were on point. I am a producer so I am work in a similar field which can make me very picky when it comes to putting events together but I would recommend this venue with Nicole and Erika to anyone!!!
Reviewed on 16-01-2020
Hayley Veno (bride) 5 out of 5 Rating
Wedding Date 01-12-2019
My husband and I had our wedding reception at the Grand Cascades Lodge on Dec. 1, 2019. Before I go into detail, I must say we couldn't have picked a more perfect venue for our wedding. Jean helped us book this venue within budget which was amazing in itself, and all the staff exceeded our expectations in every way! In the months leading up to our wedding, we were designated with Sarah as our wedding coordinator. She was absolutely amazing and focuses on attention to detail. She went above and beyond for us when it came to how the centerpieces and favors would be displayed as I made my own as well as getting back with us in a more than timely manner whenever we had questions. She was there on the day of our wedding to finish last minute touches with an icy blizzard outside, and everything looked absolutely stunning. As my husband and I had a Christmas themed wedding, we were so happy to know the venue begins decorating the week leading up to Thanksgiving. Our wedding was the weekend after, and the staff went above and beyond to decorate as much as possible before our wedding. As we approached the Grand Cascades on our wedding day, the scene couldn't have been more perfect (minus the ice storm of course). There was a blanket of snow on the ground, and the venue was decorated with Christmas lights from the long driveway to the lodge itself. When we walked into the main building, a beautiful Christmas tree was in the front entrance. We were immediately greeted with glasses of champagne, hot chocolate, and warm apple cider. Even the cocktail hour room was decorated! We've been married a little over a month, and our guests are still raving about the cocktail hour. There was such an abundance of delicious food and drinks, I was full before dinner! Did I mention a five hour open bar as well as the wedding cake is included in the price you pay for this venue?? My husband and I got to have a \"first look\" at our reception hall before the guests were sent over. From the centerpieces, to the cake, to the beautiful chandeliers, and the exquisite head table as well as the large dance floor, it was exactly as I imagined for our wedding, if not better. My husband was equally as amazed at a beautiful job well done. Throughout the cocktail hour and reception, the Maitre' D was fabulous. He took care of everything for us! From bustling my dress to assuring my husband and I had drinks and food, to handling a situation that came up due to the weather, and making sure everything ran smoothly all night, he was fantastic and did an exceptional job. Both him and Sarah ensured our wedding reception was the one we've dreamed of.When the day is over, and it goes so quickly, we decided to have an after party at the bar down the hall. Even on a Sunday, they were open until 0130! We were exhausted but partied on!! While my husband and I and our guests headed to the bar, the staff made sure to bring the centerpieces ( I wanted to keep some), and all other wedding supplies up to our room. When we opened the door to our suite, we were dazzled. All the wedding supplies were neatly organized on a table, our centerpieces were placed beautifully and turned on, and we were greeted with a roaring fire, a bottle of champagne, and chocolate covered strawberries. We couldn't have ended our wedding day on a more perfect note. Thank-you to all staff for a perfect day. You truly went above and beyond for us, and we couldn't be happier!Hayley & Ricky Veno
Reviewed on 08-01-2020
Wedding Date 01-12-2019
My husband and I had our wedding reception at the Grand Cascades Lodge on Dec. 1, 2019. Before I go into detail, I must say we couldn't have picked a more perfect venue for our wedding. Jean helped us book this venue within budget which was amazing in itself, and all the staff exceeded our expectations in every way! In the months leading up to our wedding, we were designated with Sarah as our wedding coordinator. She was absolutely amazing and focuses on attention to detail. She went above and beyond for us when it came to how the centerpieces and favors would be displayed as I made my own as well as getting back with us in a more than timely manner whenever we had questions. She was there on the day of our wedding to finish last minute touches with an icy blizzard outside, and everything looked absolutely stunning. As my husband and I had a Christmas themed wedding, we were so happy to know the venue begins decorating the week leading up to Thanksgiving. Our wedding was the weekend after, and the staff went above and beyond to decorate as much as possible before our wedding. As we approached the Grand Cascades on our wedding day, the scene couldn't have been more perfect (minus the ice storm of course). There was a blanket of snow on the ground, and the venue was decorated with Christmas lights from the long driveway to the lodge itself. When we walked into the main building, a beautiful Christmas tree was in the front entrance. We were immediately greeted with glasses of champagne, hot chocolate, and warm apple cider. Even the cocktail hour room was decorated! We've been married a little over a month, and our guests are still raving about the cocktail hour. There was such an abundance of delicious food and drinks, I was full before dinner! Did I mention a five hour open bar as well as the wedding cake is included in the price you pay for this venue?? My husband and I got to have a \"first look\" at our reception hall before the guests were sent over. From the centerpieces, to the cake, to the beautiful chandeliers, and the exquisite head table as well as the large dance floor, it was exactly as I imagined for our wedding, if not better. My husband was equally as amazed at a beautiful job well done. Throughout the cocktail hour and reception, the Maitre' D was fabulous. He took care of everything for us! From bustling my dress to assuring my husband and I had drinks and food, to handling a situation that came up due to the weather, and making sure everything ran smoothly all night, he was fantastic and did an exceptional job. Both him and Sarah ensured our wedding reception was the one we've dreamed of.When the day is over, and it goes so quickly, we decided to have an after party at the bar down the hall. Even on a Sunday, they were open until 0130! We were exhausted but partied on!! While my husband and I and our guests headed to the bar, the staff made sure to bring the centerpieces ( I wanted to keep some), and all other wedding supplies up to our room. When we opened the door to our suite, we were dazzled. All the wedding supplies were neatly organized on a table, our centerpieces were placed beautifully and turned on, and we were greeted with a roaring fire, a bottle of champagne, and chocolate covered strawberries. We couldn't have ended our wedding day on a more perfect note. Thank-you to all staff for a perfect day. You truly went above and beyond for us, and we couldn't be happier!Hayley & Ricky Veno
Reviewed on 08-01-2020
Casey Dahl (bride) 5 out of 5 Rating
Wedding Date 13-10-2019
We got married October 13, let me just tell you I am still on cloud nine from our wedding. Everything was a dream and it was the most fun-perfect day of our lives. I cant thank my wedding coordinator Jenna enough. Her and her team were there for every text/call/melt down I had and made my vision come true. (meanwhile she was planning her own wedding as well) couldnt imagine how stressful planning 2 weddings was! We are so happy we chose Crystal Springs and don't have any negative reviews to say about this venue. Jessica T, Daniel, and Sara were a huge contribution to making every detail above and beyond making sure we got everything we wanted throughout the night. we love you guys and thank you for making it the best wedding ever!!!
Reviewed on 30-12-2019
Wedding Date 13-10-2019
We got married October 13, let me just tell you I am still on cloud nine from our wedding. Everything was a dream and it was the most fun-perfect day of our lives. I cant thank my wedding coordinator Jenna enough. Her and her team were there for every text/call/melt down I had and made my vision come true. (meanwhile she was planning her own wedding as well) couldnt imagine how stressful planning 2 weddings was! We are so happy we chose Crystal Springs and don't have any negative reviews to say about this venue. Jessica T, Daniel, and Sara were a huge contribution to making every detail above and beyond making sure we got everything we wanted throughout the night. we love you guys and thank you for making it the best wedding ever!!!
Reviewed on 30-12-2019
Jamie Homan (bride) 5 out of 5 Rating
Wedding Date 19-10-2019
I can't believe it has taken me this long to review Crystal Springs, Grand Cascades Lodge; It was, HANDS DOWN, the best decision of our entire wedding on October 19, 2019. From the very start, the staff at Grand Cascades was incredible. Jean, who helped us book the venue, went above and beyond to accommodate our budget since she knew it was our dream location. Then, when we were handed off to our coordinator, Jessica, I knew we would be in the best hands. Jessica was nothing short of incredible. From the moment we met her, all the way through our wedding night, she made sure every little detail was taken care of so that we didn't have to stress. She went into superhero mode when the ceremony decor was not as I imagined before I had a meltdown, fixing every last detail as if it were her own wedding. She DECORATED OUR CAKE when the florist left it undone. She spent time with me trying to figure out how I could get McDonald's delivered to the venue for when guests left the party -- highly recommend this. She fluffed my gown and fixed my hair because, oh yeah, she also used to be a hairdresser. I mean... could she have been any more perfect!? On top of all of this, Jessica was the kindest, sweetest, most calming presence on our day. I can't say enough about her and the entire staff who was there for our every need. This also includes the bridal attendant and maitre d' who made sure our glasses were never empty, that we ate our (incredible) food, and that we took a moment to enjoy each other and absorb what was happening. They even set up a private room for just the two of us after the ceremony to enjoy our cocktail hour food in a romantic setting! It was like a fairytale! As I said, Grand Cascades Lodge was the best decision we could have made. Even prior to wedding day our guests and bridal party were able to enjoy the amazing spa, the biosphere, and all other amenities they have to offer. The setting was gorgeous (a perfect sunset sky with a mountain backdrop for our ceremony couldn't be topped), the ballroom was breathtaking, the food was phenomenal (people can't stop talking about it), and I know our family will continue to visit Grand Cascades for years to come with beautiful memories behind us. Oh -- and I'm sure most of our guests will be back now, too! Thank you, thank you, THANK YOU!
Reviewed on 24-12-2019
Wedding Date 19-10-2019
I can't believe it has taken me this long to review Crystal Springs, Grand Cascades Lodge; It was, HANDS DOWN, the best decision of our entire wedding on October 19, 2019. From the very start, the staff at Grand Cascades was incredible. Jean, who helped us book the venue, went above and beyond to accommodate our budget since she knew it was our dream location. Then, when we were handed off to our coordinator, Jessica, I knew we would be in the best hands. Jessica was nothing short of incredible. From the moment we met her, all the way through our wedding night, she made sure every little detail was taken care of so that we didn't have to stress. She went into superhero mode when the ceremony decor was not as I imagined before I had a meltdown, fixing every last detail as if it were her own wedding. She DECORATED OUR CAKE when the florist left it undone. She spent time with me trying to figure out how I could get McDonald's delivered to the venue for when guests left the party -- highly recommend this. She fluffed my gown and fixed my hair because, oh yeah, she also used to be a hairdresser. I mean... could she have been any more perfect!? On top of all of this, Jessica was the kindest, sweetest, most calming presence on our day. I can't say enough about her and the entire staff who was there for our every need. This also includes the bridal attendant and maitre d' who made sure our glasses were never empty, that we ate our (incredible) food, and that we took a moment to enjoy each other and absorb what was happening. They even set up a private room for just the two of us after the ceremony to enjoy our cocktail hour food in a romantic setting! It was like a fairytale! As I said, Grand Cascades Lodge was the best decision we could have made. Even prior to wedding day our guests and bridal party were able to enjoy the amazing spa, the biosphere, and all other amenities they have to offer. The setting was gorgeous (a perfect sunset sky with a mountain backdrop for our ceremony couldn't be topped), the ballroom was breathtaking, the food was phenomenal (people can't stop talking about it), and I know our family will continue to visit Grand Cascades for years to come with beautiful memories behind us. Oh -- and I'm sure most of our guests will be back now, too! Thank you, thank you, THANK YOU!
Reviewed on 24-12-2019
Michele Panicucci (bride) 5 out of 5 Rating
Wedding Date 19-10-2019
Minerals Resort and Spa - My fiance and I were looking for the perfect location for an outdoor, fall wedding. We also wanted somewhere that we can have a full wedding weekend of fun with family and friends without breaking the budget. We absolutely got that at Minerals AND MORE! Nicole and Erika were very helpful throughout the entire planning process. Erika was there to answer any questions I had and help me execute my vision! This venue is very flexible and willing to work with you. On the day of the event, Erika was there to make sure everything was being set up correctly. In addition, I had a bridal attendant and maitre d. Kaya, the wedding attendant, was also very helpful throughout the day! Every single guest had an amazing time! And I am so happy that my wedding will be talked about for years to come.
Reviewed on 17-11-2019
Wedding Date 19-10-2019
Minerals Resort and Spa - My fiance and I were looking for the perfect location for an outdoor, fall wedding. We also wanted somewhere that we can have a full wedding weekend of fun with family and friends without breaking the budget. We absolutely got that at Minerals AND MORE! Nicole and Erika were very helpful throughout the entire planning process. Erika was there to answer any questions I had and help me execute my vision! This venue is very flexible and willing to work with you. On the day of the event, Erika was there to make sure everything was being set up correctly. In addition, I had a bridal attendant and maitre d. Kaya, the wedding attendant, was also very helpful throughout the day! Every single guest had an amazing time! And I am so happy that my wedding will be talked about for years to come.
Reviewed on 17-11-2019
Keira McCord (bride) 5 out of 5 Rating
Wedding Date 18-10-2019
We just had our Wedding on 10.18.19 at Minerals Resort for about 100 Guests, and it was everything I ever dreamed it would be - a lot of that is thanks to the staff at Minerals. We looked at about 20 venues before deciding on Minerals - the gorgeous ceremony and cocktail outdoor venues, the simple yet elegant ballroom, and the value of food/drink for the price is what made our decision. We toured twice with Nicole and booked with her. She is very good at her job and it was a pleasure to work with her. We then had the privilege of working with Erika, our coordinator. I truly cannot say enough about her - friendly, professional, knowledgeable, responsive, thorough, assuring, and kind are just a few. I was stressing because we hired a lot of vendors, had a lot of details, just a lot of moving parts - Erika made sure absolutely everyone and everything were where they should be, when they should be. We have received countless compliments from our guest - best cocktail food ever, best dinner food ever, best bar selection, best wedding ever been to. If I had the choice to do it all over again, I would absolutely have my wedding at Minerals again and I would 100% recommend this venue to anyone and everyone.
Reviewed on 31-10-2019
Wedding Date 18-10-2019
We just had our Wedding on 10.18.19 at Minerals Resort for about 100 Guests, and it was everything I ever dreamed it would be - a lot of that is thanks to the staff at Minerals. We looked at about 20 venues before deciding on Minerals - the gorgeous ceremony and cocktail outdoor venues, the simple yet elegant ballroom, and the value of food/drink for the price is what made our decision. We toured twice with Nicole and booked with her. She is very good at her job and it was a pleasure to work with her. We then had the privilege of working with Erika, our coordinator. I truly cannot say enough about her - friendly, professional, knowledgeable, responsive, thorough, assuring, and kind are just a few. I was stressing because we hired a lot of vendors, had a lot of details, just a lot of moving parts - Erika made sure absolutely everyone and everything were where they should be, when they should be. We have received countless compliments from our guest - best cocktail food ever, best dinner food ever, best bar selection, best wedding ever been to. If I had the choice to do it all over again, I would absolutely have my wedding at Minerals again and I would 100% recommend this venue to anyone and everyone.
Reviewed on 31-10-2019
Victoria Lipari (bride) 5 out of 5 Rating
Wedding Date 04-10-2019
I could not have picked a better venue. I got married October 4th the scenery was gorgeous. First off Julie is great and helps with all the information and questions that you can think of. Once booked Silje the wedding coordinator takes care of everything you need. She is super friendly and informative and fast at responding. On the day of the wedding she made sure everything ran smooth along with Luis. I cannot praise Luis enough he was absolutely extraordinary. My day would not have ran so smooth if not for him. The food is great the cake was beautiful, the staff was excellent and friendly and the venue is just beautiful.
Reviewed on 19-10-2019
Wedding Date 04-10-2019
I could not have picked a better venue. I got married October 4th the scenery was gorgeous. First off Julie is great and helps with all the information and questions that you can think of. Once booked Silje the wedding coordinator takes care of everything you need. She is super friendly and informative and fast at responding. On the day of the wedding she made sure everything ran smooth along with Luis. I cannot praise Luis enough he was absolutely extraordinary. My day would not have ran so smooth if not for him. The food is great the cake was beautiful, the staff was excellent and friendly and the venue is just beautiful.
Reviewed on 19-10-2019
Morgan Celiano (bride) 5 out of 5 Rating
Wedding Date 05-10-2019
I cannot even put into words how perfect Crystal Springs Resort was for our wedding venue. We had it at Grand Cascades and to say the amenities and service is incredible is an understatement. Our guests raved about the gorgeous location, hotel, and entire wedding weekend. From the first meeting until our last, Jean and Jenna helped with every single detail to make sure it is perfect. Everything here is top notch and the service with our maitre'd and bridal attendant were impeccable. They set up a room for my husband and I during cocktail hour so we can enjoy the food as well. Everything was so well thought out I couldn't have pictured a better wedding weekend. The food was AMAZING! Our guests couldn't get over the food at the cocktail hour and in the Rotunda room. Everything from the dinner to cake to extra dessert stations exceeded my expectations. The hospitality of the staff was something like I have never seen before! I couldn't picture getting married anywhere else. Thank you Crystal Springs for my fairy-tale wedding!
Reviewed on 16-10-2019
Wedding Date 05-10-2019
I cannot even put into words how perfect Crystal Springs Resort was for our wedding venue. We had it at Grand Cascades and to say the amenities and service is incredible is an understatement. Our guests raved about the gorgeous location, hotel, and entire wedding weekend. From the first meeting until our last, Jean and Jenna helped with every single detail to make sure it is perfect. Everything here is top notch and the service with our maitre'd and bridal attendant were impeccable. They set up a room for my husband and I during cocktail hour so we can enjoy the food as well. Everything was so well thought out I couldn't have pictured a better wedding weekend. The food was AMAZING! Our guests couldn't get over the food at the cocktail hour and in the Rotunda room. Everything from the dinner to cake to extra dessert stations exceeded my expectations. The hospitality of the staff was something like I have never seen before! I couldn't picture getting married anywhere else. Thank you Crystal Springs for my fairy-tale wedding!
Reviewed on 16-10-2019
Amanda Ahearn (bride) 5 out of 5 Rating
Wedding Date 06-10-2019
We got married Oct 6, 2019 and we honestly did not know what to expect. We heard good things from friends and positive comments online, but you never know. The process leading up to the big day was ok. I think Ballyowen and their staff do a pretty good job, especially Silje. But Crystal Springs Resort as a whole are not necessarily a breeze to deal with. Their customer service is not up to par.Anywho, the day of the wedding was just fabulous. And that is mostly thanks to LUIS and his staff, who did a superb job at making sure we were taken cared of at all times. The timing of things was excellent, the service was on point, and the food and drinks were everything we hoped for. The venue itself with its rolling hills and gorgeous views are majestic. Every guest commented on how pretty it is. All in all, I highly recommend this venue. You will have to be a little patient at first, especially if you have people staying overnight at one of their hotels. But other than that, everything was just perfect.
Reviewed on 15-10-2019
Wedding Date 06-10-2019
We got married Oct 6, 2019 and we honestly did not know what to expect. We heard good things from friends and positive comments online, but you never know. The process leading up to the big day was ok. I think Ballyowen and their staff do a pretty good job, especially Silje. But Crystal Springs Resort as a whole are not necessarily a breeze to deal with. Their customer service is not up to par.Anywho, the day of the wedding was just fabulous. And that is mostly thanks to LUIS and his staff, who did a superb job at making sure we were taken cared of at all times. The timing of things was excellent, the service was on point, and the food and drinks were everything we hoped for. The venue itself with its rolling hills and gorgeous views are majestic. Every guest commented on how pretty it is. All in all, I highly recommend this venue. You will have to be a little patient at first, especially if you have people staying overnight at one of their hotels. But other than that, everything was just perfect.
Reviewed on 15-10-2019
April Kowal (bride) 5 out of 5 Rating
Wedding Date 09-08-2019
My dream was always to have our ceremony, cocktail hour and reception entirely outdoors with a unique & different feel from other conventional weddings. With a handful of outdoor options throughout NJ, only a few were completely outdoor and the ones that were, were tented. But with a beautiful background for the ceremony in the Minerals Wedding Garden, a comfortable courtyard cocktail hour and a covered deck with sunset views for our reception at the Sweetgrass Pavilion, Minerals was able to make my dreams come true and then some! From our first appointment tour of the space to the morning after our big day, Minerals did not disappoint. Nicole was so patience and easy to talk to and kept my chaotic self calm through the process of booking and appointments. Then working with Erika from a few months before up until the morning after our Big Day was an incredible experience. She reminded me of things I needed to get done, wasn't pushy and would respond to emails almost immediately if I had any questions or concerns. Erika really made an impression the day of, she was very attentive and took care of everything without any issues. She was incredibly pleasant to work with. Marcia was my bridal attendant and she rose to the occasion getting everyone where & when they were needed. She was attentive, helpful & a lot of fun to run around with. As for the Venue itself, everything was gorgeous! The grounds are impeccable, lush and rich with color, only adding to the already breathe taking views. Even though everything was outdoors the ceremony & cocktail hour are kept separate from the reception area at the Sweetgrass Pavilion (you take golf carts across the lawn - everyone loved that) which made for an \"away from everything\" feel. The food was presented & displayed wonderfully. And everyone couldn't stop telling us how delicious everything was.As our guests were leaving they couldn't stop telling us how our wedding was one of best they've ever attended.Bottom line, if we had to do it all over again, we would choose Minerals & the Sweetgrass Pavilion without a doubt!
Reviewed on 17-09-2019
Wedding Date 09-08-2019
My dream was always to have our ceremony, cocktail hour and reception entirely outdoors with a unique & different feel from other conventional weddings. With a handful of outdoor options throughout NJ, only a few were completely outdoor and the ones that were, were tented. But with a beautiful background for the ceremony in the Minerals Wedding Garden, a comfortable courtyard cocktail hour and a covered deck with sunset views for our reception at the Sweetgrass Pavilion, Minerals was able to make my dreams come true and then some! From our first appointment tour of the space to the morning after our big day, Minerals did not disappoint. Nicole was so patience and easy to talk to and kept my chaotic self calm through the process of booking and appointments. Then working with Erika from a few months before up until the morning after our Big Day was an incredible experience. She reminded me of things I needed to get done, wasn't pushy and would respond to emails almost immediately if I had any questions or concerns. Erika really made an impression the day of, she was very attentive and took care of everything without any issues. She was incredibly pleasant to work with. Marcia was my bridal attendant and she rose to the occasion getting everyone where & when they were needed. She was attentive, helpful & a lot of fun to run around with. As for the Venue itself, everything was gorgeous! The grounds are impeccable, lush and rich with color, only adding to the already breathe taking views. Even though everything was outdoors the ceremony & cocktail hour are kept separate from the reception area at the Sweetgrass Pavilion (you take golf carts across the lawn - everyone loved that) which made for an \"away from everything\" feel. The food was presented & displayed wonderfully. And everyone couldn't stop telling us how delicious everything was.As our guests were leaving they couldn't stop telling us how our wedding was one of best they've ever attended.Bottom line, if we had to do it all over again, we would choose Minerals & the Sweetgrass Pavilion without a doubt!
Reviewed on 17-09-2019
Ronak Rawal (bride) 5 out of 5 Rating
Wedding Date 24-08-2019
Crystal Springs Resort- Grand Cascades Lodge is absolutely breathtaking. We had our wedding here on 8.24.19 and the staff made us feel like royalty. They truly went above and beyond for us and made the whole day magical. We want to specially thank Jean and Jenna for being so amazing and accommodating . I would recommend this place to everyone. THANK YOU FOR GIVING US THE BEST DAY OF OUR LIFE.
Reviewed on 13-09-2019
Wedding Date 24-08-2019
Crystal Springs Resort- Grand Cascades Lodge is absolutely breathtaking. We had our wedding here on 8.24.19 and the staff made us feel like royalty. They truly went above and beyond for us and made the whole day magical. We want to specially thank Jean and Jenna for being so amazing and accommodating . I would recommend this place to everyone. THANK YOU FOR GIVING US THE BEST DAY OF OUR LIFE.
Reviewed on 13-09-2019
Darcy Forlenza (bride) 5 out of 5 Rating
Wedding Date 08-09-2019
We held our rehearsal dinner, welcome party, ceremony, reception & farewell breakfast all on site at the Crystal Springs Grand Cascades Lodge. Jean set us up with a great discount and we worked closely with Jessica to plan all of our events. Jessica was amazing and executed our vision with patience & skill. Loved working with her. Renee always responded promptly to each request I sent for our room block list. Daniel & Dana coordinated everything during the cocktail hour and reception & made sure it was a day to remember. Many of our guests walked away proclaiming that this was the best wedding they’d ever been to. They were impressed by the incredible food and full open bar, which came included as part of the wedding package. There were a ton of special touches the day-of, such as the venue staff handing my husband and I our signature drinks as soon we exited the ceremony & setting up two of each appetizer for us so that we could try them all after mingling with our guests during cocktail hour. The staff placed the top layer of our wedding cake in our hotel room fridge as well as leftover lobster tails & filet mignon without us even having to ask. Additionally, they took care of all the event set up and breakdown and made the event spaces look spectacular. We hosted 85 people with the platinum buffet package. There was something for everyone and the double sided buffet meant the line moved really quickly. My only feedback for the reception would be that there was a decoration left off the sweetheart table, which the staff later apologized for, and which I should have noticed as soon as I sat down so that I could have had it resolved in real-time. There was also a mix up with two table numbers that left a few guests without seats, but the staff quickly resolved the issue. On the positive side, some other items we loved included a free shuttle between Cascades Lodge & Minerals Hotel (which ran until we finished our after party), the amazing Biosphere Pool & myriad of activities for our guests to enjoy on site. The spa was fantastic & I left my massage feeling so refreshed. The restaurants were amazing including Latour, which we enjoyed in the wine cellar for the rehearsal dinner and the Chef’s Garden, which accommodated our group of 14 people (with Jessica's assistance getting a reservation) and blew us away with their fresh farm to table food & fun ambiance. Some hotel cons that didn't have to do with event staff: Very expensive guest rooms. One couple found dirty utensils in their suite’s kitchen drawers & another guest’s room had a large wet area under an AC unit. To the hotel’s credit, they did quickly work to address these issues. I was turned off by a less than stellar breakfast delivered by room service on the first day. I would also note that our deck door didn’t lock & the issue was not resolved. Guest room furniture was dated, though comfortable. Laundry service is no longer offered. My mom didn’t get a welcome bag at check in, though this seemed to be a one-off. Overall though, we were treated like celebrities and found the staff (especially bellhops!) to be really helpful. We will definitely be back & would highly recommend this venue for your next vacation or event. Our wedding surpassed my expectations & I would do it here again in a heartbeat.
Reviewed on 11-09-2019
Wedding Date 08-09-2019
We held our rehearsal dinner, welcome party, ceremony, reception & farewell breakfast all on site at the Crystal Springs Grand Cascades Lodge. Jean set us up with a great discount and we worked closely with Jessica to plan all of our events. Jessica was amazing and executed our vision with patience & skill. Loved working with her. Renee always responded promptly to each request I sent for our room block list. Daniel & Dana coordinated everything during the cocktail hour and reception & made sure it was a day to remember. Many of our guests walked away proclaiming that this was the best wedding they’d ever been to. They were impressed by the incredible food and full open bar, which came included as part of the wedding package. There were a ton of special touches the day-of, such as the venue staff handing my husband and I our signature drinks as soon we exited the ceremony & setting up two of each appetizer for us so that we could try them all after mingling with our guests during cocktail hour. The staff placed the top layer of our wedding cake in our hotel room fridge as well as leftover lobster tails & filet mignon without us even having to ask. Additionally, they took care of all the event set up and breakdown and made the event spaces look spectacular. We hosted 85 people with the platinum buffet package. There was something for everyone and the double sided buffet meant the line moved really quickly. My only feedback for the reception would be that there was a decoration left off the sweetheart table, which the staff later apologized for, and which I should have noticed as soon as I sat down so that I could have had it resolved in real-time. There was also a mix up with two table numbers that left a few guests without seats, but the staff quickly resolved the issue. On the positive side, some other items we loved included a free shuttle between Cascades Lodge & Minerals Hotel (which ran until we finished our after party), the amazing Biosphere Pool & myriad of activities for our guests to enjoy on site. The spa was fantastic & I left my massage feeling so refreshed. The restaurants were amazing including Latour, which we enjoyed in the wine cellar for the rehearsal dinner and the Chef’s Garden, which accommodated our group of 14 people (with Jessica's assistance getting a reservation) and blew us away with their fresh farm to table food & fun ambiance. Some hotel cons that didn't have to do with event staff: Very expensive guest rooms. One couple found dirty utensils in their suite’s kitchen drawers & another guest’s room had a large wet area under an AC unit. To the hotel’s credit, they did quickly work to address these issues. I was turned off by a less than stellar breakfast delivered by room service on the first day. I would also note that our deck door didn’t lock & the issue was not resolved. Guest room furniture was dated, though comfortable. Laundry service is no longer offered. My mom didn’t get a welcome bag at check in, though this seemed to be a one-off. Overall though, we were treated like celebrities and found the staff (especially bellhops!) to be really helpful. We will definitely be back & would highly recommend this venue for your next vacation or event. Our wedding surpassed my expectations & I would do it here again in a heartbeat.
Reviewed on 11-09-2019
Kady Zimmermann (bride) 5 out of 5 Rating
Wedding Date 16-08-2019
From the second we arrived at Crystal Springs Resort to visit their wedding reception spaces we fell in love! We had our wedding at Grand Cascades and enjoyed every second. Our wedding coordinator handled all of our small but important details, the staff was amazing, and Daniel our maitre'd was unbelievable. He anticipated our every need, kept us on schedule to make sure we got every picture or moment we wanted, and essentially made sure everything about our day was perfect. We are still getting compliments from everyone who attended our wedding on the quality of the food, the venue, and the staff. If you want a wedding in a picturesque location with delicious food and a smooth and trouble free wedding day, Crystal Springs is the place for you.
Reviewed on 11-09-2019
Wedding Date 16-08-2019
From the second we arrived at Crystal Springs Resort to visit their wedding reception spaces we fell in love! We had our wedding at Grand Cascades and enjoyed every second. Our wedding coordinator handled all of our small but important details, the staff was amazing, and Daniel our maitre'd was unbelievable. He anticipated our every need, kept us on schedule to make sure we got every picture or moment we wanted, and essentially made sure everything about our day was perfect. We are still getting compliments from everyone who attended our wedding on the quality of the food, the venue, and the staff. If you want a wedding in a picturesque location with delicious food and a smooth and trouble free wedding day, Crystal Springs is the place for you.
Reviewed on 11-09-2019
Alison Els (bride) 5 out of 5 Rating
Wedding Date 25-08-2019
My husband Christoff and I had the most magical and perfect wedding at Crystals springs. Jenna, Daniel, and the rest of the amazing staff were so professional, attentive and brought my vision to life. Our guests were so impressed by the Grand Cascades Lodge, the staff, the delicious food and the beautiful scenery. Our wedding was everything we imagined and more!
Reviewed on 05-09-2019
Wedding Date 25-08-2019
My husband Christoff and I had the most magical and perfect wedding at Crystals springs. Jenna, Daniel, and the rest of the amazing staff were so professional, attentive and brought my vision to life. Our guests were so impressed by the Grand Cascades Lodge, the staff, the delicious food and the beautiful scenery. Our wedding was everything we imagined and more!
Reviewed on 05-09-2019
Katelyn Reverri (bride) 5 out of 5 Rating
Wedding Date 10-08-2019
Our wedding coordinators Erika and Nicole made sure our wedding day was a dream come true! They were so helpful and responsive up to the wedding day. On the wedding day Erika was there every step of the way answering any question or concern and making sure that no details were missed. We also worked with Maggie and Sod who were also amazing! They made sure we had everything we needed throughout the whole day. It was seriously the most perfect day due to the AMAZING service we received from everyone at Mineral Springs. The ceremony, cocktail hour, and reception flowed perfectly and all of the food was fantastic! We haven’t stopped receiving compliments about the day and I would recommend them 100 times over to anyone who asks me.
Reviewed on 18-08-2019
Wedding Date 10-08-2019
Our wedding coordinators Erika and Nicole made sure our wedding day was a dream come true! They were so helpful and responsive up to the wedding day. On the wedding day Erika was there every step of the way answering any question or concern and making sure that no details were missed. We also worked with Maggie and Sod who were also amazing! They made sure we had everything we needed throughout the whole day. It was seriously the most perfect day due to the AMAZING service we received from everyone at Mineral Springs. The ceremony, cocktail hour, and reception flowed perfectly and all of the food was fantastic! We haven’t stopped receiving compliments about the day and I would recommend them 100 times over to anyone who asks me.
Reviewed on 18-08-2019
Kate Malloy (bride) 5 out of 5 Rating
Wedding Date 22-06-2019
This venue was FANTASTIC! Absolutely beautiful, professional staff, fantastic food, and the space was perfect for our size wedding. Silje was so wonderful and responsive to anything I needed while planning (including about 100 week-of requests and questions), and was MVP when she stepped in to save the day when our florist completely dropped the ball. She made sure every detail was perfect -- from all of the pictures and decor items I brought, our camp-fire s'mores set-up, and our requests for the outside set-up post ceremony. And then there is Luis!!! OMG was he fantastic -- and all of our guests noticed!! He literally did it all. So many little details -- he took care of our groomsmen while we took portraits, he made sure we got to try everything from cocktail hour (he even made sure I ate!!), our drinks were always fresh, he even took care of a sick guest. And the big things -- our buffet style dinner was EXACTLY how we envisioned it, everything was delicious and timely, there was NEVER a wait at the buffet, and my husband and I got to truly enjoy every single second of our reception. The entire day was smooth and our guests had an absolute blast because of how wonderful the staff was at Ballyowen. Cannot thank them enough for the most perfect day!
Reviewed on 07-08-2019
Wedding Date 22-06-2019
This venue was FANTASTIC! Absolutely beautiful, professional staff, fantastic food, and the space was perfect for our size wedding. Silje was so wonderful and responsive to anything I needed while planning (including about 100 week-of requests and questions), and was MVP when she stepped in to save the day when our florist completely dropped the ball. She made sure every detail was perfect -- from all of the pictures and decor items I brought, our camp-fire s'mores set-up, and our requests for the outside set-up post ceremony. And then there is Luis!!! OMG was he fantastic -- and all of our guests noticed!! He literally did it all. So many little details -- he took care of our groomsmen while we took portraits, he made sure we got to try everything from cocktail hour (he even made sure I ate!!), our drinks were always fresh, he even took care of a sick guest. And the big things -- our buffet style dinner was EXACTLY how we envisioned it, everything was delicious and timely, there was NEVER a wait at the buffet, and my husband and I got to truly enjoy every single second of our reception. The entire day was smooth and our guests had an absolute blast because of how wonderful the staff was at Ballyowen. Cannot thank them enough for the most perfect day!
Reviewed on 07-08-2019
Cait Newell (bride) 5 out of 5 Rating
Wedding Date 05-07-2019
I can’t recommend Crystal Spring Minerals Resort enough for your special day. Our wedding was just perfect and exactly what we wanted, relaxing and fun. Wedding planning can be a little stressful and everyone at Minerals made it as simple as possible, answering all our questions, offering recommendations for vendors, and assisting with setting up on the day of. We were able to make a full weekend of celebrations with all our family and friends hanging out by the pools, grabbing drinks at the Moonshine bar and watching the kids run around the splash pad (our son’s favorite thing of the whole weekend). The venue (Sweetgrass Pavilion) is absolutely beautiful, the food was delicious, and the pavilion was great for dancing the night away. The whole staff from our initial tour to checking out were so friendly and welcoming by the end of the weekend we truly felt like they were part of our group. Special shout out to Erika and Tracy for all their kindness and assistance with everything, our wedding was made all the more memorable thanks to them and we can’t wait to visit Minerals again.
Reviewed on 05-08-2019
Wedding Date 05-07-2019
I can’t recommend Crystal Spring Minerals Resort enough for your special day. Our wedding was just perfect and exactly what we wanted, relaxing and fun. Wedding planning can be a little stressful and everyone at Minerals made it as simple as possible, answering all our questions, offering recommendations for vendors, and assisting with setting up on the day of. We were able to make a full weekend of celebrations with all our family and friends hanging out by the pools, grabbing drinks at the Moonshine bar and watching the kids run around the splash pad (our son’s favorite thing of the whole weekend). The venue (Sweetgrass Pavilion) is absolutely beautiful, the food was delicious, and the pavilion was great for dancing the night away. The whole staff from our initial tour to checking out were so friendly and welcoming by the end of the weekend we truly felt like they were part of our group. Special shout out to Erika and Tracy for all their kindness and assistance with everything, our wedding was made all the more memorable thanks to them and we can’t wait to visit Minerals again.
Reviewed on 05-08-2019
Rachel Gatewood (bride) 3 out of 5 Rating
Wedding Date 20-07-2019
I have to say the potential for this venue is very high, however, the delivery is extremely disappointing. On the hottest weekend of the year, the resort was entirely under staffed and chaotic. We had over 100 people traveling and staying the weekend for our wedding and the front desk staff was clearly overwhelmed since there were several events happening at once. Understandably, a high volume of guests can't be anticipated but I was expecting a lot more attention to detail for wedding guests' rooms and needs. There were several mix ups with reservations that were made months in advance that caused a lot of confusion for the bride & groom's immediate families.Now as for the wedding details - any couple would be LUCKY to have Erika as their coordinator! She deserves an award for her attentiveness and willingness to go above & beyond her duties. Erika is the only reason I was able to keep calm on our wedding weekend and she was truly a rock for us. Since we knew that it would be record breaking heat, Erika thought ahead and suggested we move the cocktail hour inside which we did and it was a great choice! The food was very good and the bar was fully stocked with our requests.A few details that left us disappointed was that they had no one to help with luggage and getting a bell cart was hopeless! It felt like the community members were put well before those of the wedding/hotel guests with all of the amenities.On our wedding day, we had to constantly request things such as drinking water in the bridal suite and the location of the bridal attendant was a mystery most of the time since she was also allocated to the waitstaff which meant I (the bride) was left waiting around for help or needing to reach out to Erika. The Pavilion was beautiful and arranged just as we asked. It is a great rustic setting and exactly what we envisioned. Unfortunately though, the lighting is not enough for photographs so our photographer had to bring extra lights in even though we had uplighting from the DJ. We also had lawn games out on the grass and s'mores for dessert which almost everyone missed out on because there was no lighting to highlight that area. We would've needed to announce these things via the DJ I guess. Probably my biggest disappointment was that our dinner was served SO LATE and they served the children LAST! Our food was placed on our sweetheart table while we were gone and left uncovered. We did not get to eat anything aside from the salad. Also, our vendors were told they would be served last and never even got to eat since the food came out at 10pm.Overall, I would recommend this venue to other couples with a few reservations: a. work with Erika any chance you get (I didn't work with Nicole much but I assume she is also awesome!) b. don't expect 5 star service from the hotel or wait-staff because they are overallocated, undertrained and not empowered to do anything more than the job; in fact, we met the MatreD one time and did not see him again until the next day. c. anticipate the resort being PACKED with people at any time causing chaos and leaving little time to relax.We enjoyed our wedding reception at Minerals because we made sure our most important details were paid the most attention to. It would've been better if the staff at Minerals was more empowered to provide help to the wedding party and anticipated typical wedding requests in advance. If you are looking for a venue that is laid back and VERY simple, this is it.
Reviewed on 25-07-2019
Wedding Date 20-07-2019
I have to say the potential for this venue is very high, however, the delivery is extremely disappointing. On the hottest weekend of the year, the resort was entirely under staffed and chaotic. We had over 100 people traveling and staying the weekend for our wedding and the front desk staff was clearly overwhelmed since there were several events happening at once. Understandably, a high volume of guests can't be anticipated but I was expecting a lot more attention to detail for wedding guests' rooms and needs. There were several mix ups with reservations that were made months in advance that caused a lot of confusion for the bride & groom's immediate families.Now as for the wedding details - any couple would be LUCKY to have Erika as their coordinator! She deserves an award for her attentiveness and willingness to go above & beyond her duties. Erika is the only reason I was able to keep calm on our wedding weekend and she was truly a rock for us. Since we knew that it would be record breaking heat, Erika thought ahead and suggested we move the cocktail hour inside which we did and it was a great choice! The food was very good and the bar was fully stocked with our requests.A few details that left us disappointed was that they had no one to help with luggage and getting a bell cart was hopeless! It felt like the community members were put well before those of the wedding/hotel guests with all of the amenities.On our wedding day, we had to constantly request things such as drinking water in the bridal suite and the location of the bridal attendant was a mystery most of the time since she was also allocated to the waitstaff which meant I (the bride) was left waiting around for help or needing to reach out to Erika. The Pavilion was beautiful and arranged just as we asked. It is a great rustic setting and exactly what we envisioned. Unfortunately though, the lighting is not enough for photographs so our photographer had to bring extra lights in even though we had uplighting from the DJ. We also had lawn games out on the grass and s'mores for dessert which almost everyone missed out on because there was no lighting to highlight that area. We would've needed to announce these things via the DJ I guess. Probably my biggest disappointment was that our dinner was served SO LATE and they served the children LAST! Our food was placed on our sweetheart table while we were gone and left uncovered. We did not get to eat anything aside from the salad. Also, our vendors were told they would be served last and never even got to eat since the food came out at 10pm.Overall, I would recommend this venue to other couples with a few reservations: a. work with Erika any chance you get (I didn't work with Nicole much but I assume she is also awesome!) b. don't expect 5 star service from the hotel or wait-staff because they are overallocated, undertrained and not empowered to do anything more than the job; in fact, we met the MatreD one time and did not see him again until the next day. c. anticipate the resort being PACKED with people at any time causing chaos and leaving little time to relax.We enjoyed our wedding reception at Minerals because we made sure our most important details were paid the most attention to. It would've been better if the staff at Minerals was more empowered to provide help to the wedding party and anticipated typical wedding requests in advance. If you are looking for a venue that is laid back and VERY simple, this is it.
Reviewed on 25-07-2019
Kristin Misdom (bride) 5 out of 5 Rating
Wedding Date 22-06-2019
We had our wedding at the Minerals Hotel in June and I cannot say enough good things about our experience! Nicole was such a good resource from the start and then Erika (our coordinator) did literally everything to help make it the most special day for us. They were both super responsive to email and answering my many many questions as we got closer to the day. My husband and I were looking for an outdoor venue (but without having to use porta-potties) and also having a hotel close by. So when we saw the Mineral hotel outdoor pavilion we knew it was the perfect solution. The outdoor pavilion is GORGEOUS and you really don't need much decor because the outside is just so picture perfect. All of our guests said it was one of the coolest and funnest weddings they've ever been to (we had a cigar bar which a lot of the guys really enjoyed) and I loved how we could all just walk back to the hotel and not have to worry about people driving anywhere or providing transportation. One added bonus is that the Crystal Springs salon will come to the hotel and do you and your girls' hair and makeup (making getting ready that much easier). We chose to get ready in the bridal suite which was recently renovated and is totally amazing! The one thing I would have to caution about is that Sam from the salon messed up my Maid of Honor's billing from getting ready that morning and my MOH is still fighting with her on this to get it resolved. So a recommendation: don't bill to multiple different rooms or credit cards. Bill to one person's and then have everyone else venmo you or give you cash.
Reviewed on 22-07-2019
Wedding Date 22-06-2019
We had our wedding at the Minerals Hotel in June and I cannot say enough good things about our experience! Nicole was such a good resource from the start and then Erika (our coordinator) did literally everything to help make it the most special day for us. They were both super responsive to email and answering my many many questions as we got closer to the day. My husband and I were looking for an outdoor venue (but without having to use porta-potties) and also having a hotel close by. So when we saw the Mineral hotel outdoor pavilion we knew it was the perfect solution. The outdoor pavilion is GORGEOUS and you really don't need much decor because the outside is just so picture perfect. All of our guests said it was one of the coolest and funnest weddings they've ever been to (we had a cigar bar which a lot of the guys really enjoyed) and I loved how we could all just walk back to the hotel and not have to worry about people driving anywhere or providing transportation. One added bonus is that the Crystal Springs salon will come to the hotel and do you and your girls' hair and makeup (making getting ready that much easier). We chose to get ready in the bridal suite which was recently renovated and is totally amazing! The one thing I would have to caution about is that Sam from the salon messed up my Maid of Honor's billing from getting ready that morning and my MOH is still fighting with her on this to get it resolved. So a recommendation: don't bill to multiple different rooms or credit cards. Bill to one person's and then have everyone else venmo you or give you cash.
Reviewed on 22-07-2019
Emma-Rose Trentacosti (bride) 5 out of 5 Rating
Wedding Date 13-07-2019
A Crystal Springs wedding is the best of the best! Our maitre d and wedding coordinator we’re there for us whenever we needed them and helped us and our guests in so many ways. Our Ballyowen reception was magical with spectacular views of the sunset. The food is abundant and delicious! Thank you Crystal Springs!
Reviewed on 20-07-2019
Wedding Date 13-07-2019
A Crystal Springs wedding is the best of the best! Our maitre d and wedding coordinator we’re there for us whenever we needed them and helped us and our guests in so many ways. Our Ballyowen reception was magical with spectacular views of the sunset. The food is abundant and delicious! Thank you Crystal Springs!
Reviewed on 20-07-2019
Jenna Klebanoff (bride) 4 out of 5 Rating
Wedding Date 19-05-2018
We absolutely loved our wedding at Crystal Springs (Grand Cascades) and our friends and family still say great things as well, a year later! In terms of planning/pre-wedding they are a pretty well-oiled machine, know all the right questions to ask, have a timeline that they stick to, etc. Made it very easy to plan. Cocktail hour is really special and definitely one of the most memorable elements both in terms of food and how beautiful the room is. My only negative is that we requested Daniel as our maitre d per everything we read on TheKnot about how helpful he was, and he disappeared quite a bit on the day of — my husband and I were never taken to the private room during cocktail hour to eat/get a moment of quiet like most other reviews say (we went on our own when we realized there were only a few minutes remaining in cocktail hour and we hadn't eaten anything), and then he didn't come to get us to bring us into the wedding for quite a while — there was a solid 20-30 minutes of downtown between the cocktail hour and the reception when everyone but us was ready to party, but we were sitting in a room waiting/not knowing what was happening. Despite that, the rest of the staff was so helpful and lovely, we always had a drink in hand, and generally had a blast. It's a really fun place to spend the weekend as well, which is a nice bonus when you have guests traveling from out of town!
Reviewed on 17-06-2019
Wedding Date 19-05-2018
We absolutely loved our wedding at Crystal Springs (Grand Cascades) and our friends and family still say great things as well, a year later! In terms of planning/pre-wedding they are a pretty well-oiled machine, know all the right questions to ask, have a timeline that they stick to, etc. Made it very easy to plan. Cocktail hour is really special and definitely one of the most memorable elements both in terms of food and how beautiful the room is. My only negative is that we requested Daniel as our maitre d per everything we read on TheKnot about how helpful he was, and he disappeared quite a bit on the day of — my husband and I were never taken to the private room during cocktail hour to eat/get a moment of quiet like most other reviews say (we went on our own when we realized there were only a few minutes remaining in cocktail hour and we hadn't eaten anything), and then he didn't come to get us to bring us into the wedding for quite a while — there was a solid 20-30 minutes of downtown between the cocktail hour and the reception when everyone but us was ready to party, but we were sitting in a room waiting/not knowing what was happening. Despite that, the rest of the staff was so helpful and lovely, we always had a drink in hand, and generally had a blast. It's a really fun place to spend the weekend as well, which is a nice bonus when you have guests traveling from out of town!
Reviewed on 17-06-2019
Lor Germanski (parent) 5 out of 5 Rating
Wedding Date 18-05-2019
I normally don't write reviews but when you experience exceptional service you owe it to the staff and venue to recognize each of their efforts that go above and beyond. We had our daughter's wedding in May and we can't say enough about the service and attention we received over our 4 day stay!Our rooms, events, food and the service were outstanding! Any glitch, no matter how small, especially when I look back now, they were quite small! Each were graciously handled by the entire Grand Cascades team from Jean the Wedding Sales Manager (no pressure sales and always accommodating to the bride and mother of the bride) , Jenna our Wedding Coordinator (attentive to every detail and always cool, calm and highly qualified to address and resolve anything - hope she handles her wedding as well as she did ours), Susan our Concierge (always checking to make sure we had what we needed) and Cheryl at the front desk (who I would stand on line and wait for just so I could deal with her). The grounds are gorgeous, the sunsets magnificent and the rooms and decor all added to making the bride and groom's day very special and memorable. With the staff and the folks I specifically mentioned, it was a fabulous celebration that everyone raved about and will talk about for years to come!Can't wait to go back for a relaxing weekend just to enjoy all the other activities they have to offer as well!
Reviewed on 30-05-2019
Wedding Date 18-05-2019
I normally don't write reviews but when you experience exceptional service you owe it to the staff and venue to recognize each of their efforts that go above and beyond. We had our daughter's wedding in May and we can't say enough about the service and attention we received over our 4 day stay!Our rooms, events, food and the service were outstanding! Any glitch, no matter how small, especially when I look back now, they were quite small! Each were graciously handled by the entire Grand Cascades team from Jean the Wedding Sales Manager (no pressure sales and always accommodating to the bride and mother of the bride) , Jenna our Wedding Coordinator (attentive to every detail and always cool, calm and highly qualified to address and resolve anything - hope she handles her wedding as well as she did ours), Susan our Concierge (always checking to make sure we had what we needed) and Cheryl at the front desk (who I would stand on line and wait for just so I could deal with her). The grounds are gorgeous, the sunsets magnificent and the rooms and decor all added to making the bride and groom's day very special and memorable. With the staff and the folks I specifically mentioned, it was a fabulous celebration that everyone raved about and will talk about for years to come!Can't wait to go back for a relaxing weekend just to enjoy all the other activities they have to offer as well!
Reviewed on 30-05-2019
JANET GALLO (bride) 5 out of 5 Rating
Wedding Date 19-05-2019
EVERYTHING I COULD HAVE EVER ASKED FOR!My husband and I got married 3 days ago at the Black Bear Golf Club. Our guests came several days earlier and stayed at the Minerals Hotel! Our rehearsal brunch was at the gorgeous Crystal Springs Golf Club, and I am over the moon with love for the mountain views, spaciousness and just MAGIC!
Reviewed on 22-05-2019
Wedding Date 19-05-2019
EVERYTHING I COULD HAVE EVER ASKED FOR!My husband and I got married 3 days ago at the Black Bear Golf Club. Our guests came several days earlier and stayed at the Minerals Hotel! Our rehearsal brunch was at the gorgeous Crystal Springs Golf Club, and I am over the moon with love for the mountain views, spaciousness and just MAGIC!
Reviewed on 22-05-2019
Kelsey Musselman (bride) 5 out of 5 Rating
Wedding Date 03-05-2019
I originally wrote a beautiful, long review of this, but the stupid window closed and I lost everything I wrote, so now it'll be short and sweet.I got married here this May and it was such a beautiful venue. Two weeks later and I am still getting people complementing me on how the venue looked like it came from a fairytale. Ballyowen is gorgeous whether it's rainy or sunny, and that means a lot in NJ where the weather can be kinda dicey. It rained on my wedding day and felt like I was at a destination wedding in Ireland.The whole staff is very responsive and accommodating to your wants/needs. Louis did an amazing job on the day of my wedding making sure that we did not have to worry about anything. He's seriously a gift from God with how smoothly he had everything running and how well he took care of my husband and I.I truly wish that someone else I know would get married here just so that I can enjoy it as a guest and get to sit back and relax and take it all in because it was truly an amazing experience.
Reviewed on 17-05-2019
100 Reviews, with a Rating of 4.81 out of 5.0Wedding Date 03-05-2019
I originally wrote a beautiful, long review of this, but the stupid window closed and I lost everything I wrote, so now it'll be short and sweet.I got married here this May and it was such a beautiful venue. Two weeks later and I am still getting people complementing me on how the venue looked like it came from a fairytale. Ballyowen is gorgeous whether it's rainy or sunny, and that means a lot in NJ where the weather can be kinda dicey. It rained on my wedding day and felt like I was at a destination wedding in Ireland.The whole staff is very responsive and accommodating to your wants/needs. Louis did an amazing job on the day of my wedding making sure that we did not have to worry about anything. He's seriously a gift from God with how smoothly he had everything running and how well he took care of my husband and I.I truly wish that someone else I know would get married here just so that I can enjoy it as a guest and get to sit back and relax and take it all in because it was truly an amazing experience.
Reviewed on 17-05-2019
Contact Info for Crystal Springs Resort
| Contact | Value |
|---|---|
| https://www.facebook.com/crystalspringsresort/ | |
| X (Twitter) | Crystal Springs Resort |
| Crystal Springs Resort | |
| crystalspringsweddings | |
| Website | www.crystalgolfresort.com |
| Phone | (855) 704-0423 |
| Address | 3 Wild Turkey Way, Hamburg, NJ, 07419 |
| Weddings@csresort.com |
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