Hotel Baker
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About This Vendor
About This Vendor
The Roaring 20s, Restored
Hotel Baker is a historic wedding venue located in Saint Charles, IL. Listed on the National Register of Historic Places, this riverfront hotel has welcomed some of society’s most elite. History will unfold before you as your wedding celebration commences amidst authentic 1920’s glamour. Edward J. Baker, a longtime resident of St. Charles, commissioned the construction of this hotel after coming upon a sizeable inheritance from his sister. Opening in 1928, Hotel Baker has played host to VIP guests, from Presidents John F. Kennedy and Gerald Ford to Louis Armstrong and Lawrence Welk. The property has since gone through a number of renovations in order to maintain its original architectural integrity and ambience. Upon entering Hotel Baker, it’s easy to imagine the swanky soirees and Gatsby-style gatherings that would have been held within its walls. Exquisite wood details can be found from floor to ceiling, giving the building’s interior a sophisticated feel. A one-of-a-kind dance floor with translucent glass glows in various hues beneath your feet while you and your guests dine and dance the night away. The waterfront ballroom boasts massive arching windows surrounded by ornate millwork which stretches to the room’s impressive ceiling. Alongside the calmly flowing Fox River is an inspiring English rose garden, ideal for a garden ceremony and elegant photo opportunities. Take a quiet moment together beneath a mature shade tree as your guests assemble for a lively cocktail reception on the patio. This sweeping terrace offers panoramic river views which are a romantic beginning to a fun-filled evening of celebration. The staff at this hotel are committed to providing you with exceptional service for your wedding ceremony and reception throughout the year. This venue offers both indoor and outdoor event spaces to best suit your needs and your wedding vision. The unconventional oval design of the Rainbow Room makes it a favorite for couples in search of space with distinguishing features. The Waterfront Ballroom and Patio add a European-inspired feeling with marble floors and a painted ceiling. French doors flood this room with natural light and open to allow the party to flow both inside and outside. This venue is happy to accommodate other wedding-related celebrations such as rehearsal dinners and wedding showers. For the convenience of your out-of-town guests, a variety of guestrooms and suites are available in this well-appointed hotel. Spa rooms, a concierge service, and an onsite restaurant and bar are just some of the amenities that will make your special day everything you’ve imagined and more.
Amenities & Details
Ceremony Area, Covered Outdoors Space, Dressing Room, Handicap Accessible, Indoor Event Space, Liability Insurance, On-Site Accommodations, Outdoor Event Space, Reception Area, Wireless Internet
Guest CapacityUp to 200
Ceremony Types Venue Service OfferingsBar & Drinks, Cakes & Desserts, Destination Weddings, Food & Catering, Planning, Rentals & Equipment, Service Staff
SettingsBallroom, Beach, Waterfront, Garden, Historic Venue, Hotel
Business AttributesAsian-owned Business, Pacific Islander-owned Business, Woman-owned Business
Pricing for Hotel Baker
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Browse Hotel Baker pricing PDF below for sample services and estimates.
View PricesHotel Baker Reviews
Janice Papp (other) 5 out of 5 Rating
From the moment my daughter entered the stoic establishment, I could see on her face that Hotel Baker was her perfect wedding venue. The Rainbow Room transports you back in time when you enter, as it is a very intimate and historic space. The guestlist ranged from ages 21 – 92 and every single person in attendance had a blast. The ceremony took place overlooking the river, and cocktails soon followed in the garden. The Ballroom was a magical place to hold the reception, and my daughter felt like she was living in a movie. The food was excellent, the presentation perfect, and the staff was attentive and available all night for all our guests needs. Thank you Hotel Baker for an unforgettable experience!
Reviewed on 23-12-2023
From the moment my daughter entered the stoic establishment, I could see on her face that Hotel Baker was her perfect wedding venue. The Rainbow Room transports you back in time when you enter, as it is a very intimate and historic space. The guestlist ranged from ages 21 – 92 and every single person in attendance had a blast. The ceremony took place overlooking the river, and cocktails soon followed in the garden. The Ballroom was a magical place to hold the reception, and my daughter felt like she was living in a movie. The food was excellent, the presentation perfect, and the staff was attentive and available all night for all our guests needs. Thank you Hotel Baker for an unforgettable experience!
Reviewed on 23-12-2023
Kelly Manteck (other) 1 out of 5 Rating
A Wedding Day Nightmare at Hotel Baker I recently had my wedding at Hotel Baker on October 28, 2023, and unfortunately, it was an experience filled with disappointment and stress. If you're seeking a hassle-free wedding day, I strongly recommend considering alternative venues. The only good part? Walking down the aisle to my best friend.From the get-go, the lack of organization was apparent. Despite a year of communication, promises made were left unfulfilled. Our wedding party ended up handling tasks that should have been taken care of by the venue staff, making what should have been a joyous occasion unnecessarily chaotic. In fact, as we were taking pictures, I was asked by hotel staff where my decorations were to go. This was an hour prior to walking down the aisle!The wedding coordinators, especially Tiffany, displayed a shocking lack of professionalism. From rude behavior to a clear disinterest in their responsibilities, their attitude added unnecessary stress to crucial moments, such as my veil getting stuck during my walk down the aisle. Molly never showed up. I was told she wasn't on the schedule, then I was told she was sick. Which is it?! This was AFTER Marissa already quit weeks leading up to our wedding. The staff's irresponsible behavior raised serious safety concerns. Water spillages and disruptive actions, like workers carrying items clumsily, posed risks to guests. Elders had to navigate through wet stairs, and the overall atmosphere was far from the serene environment one would expect on their wedding day.Several promises made during the planning process were left unfulfilled. From missing meals to the absence of promised decor, the experience was far from the seamless celebration we envisioned. It was a nightmare. It's crucial to note that for the past two and a half months, I have attempted to discuss and remediate these issues with Hotel Baker staff, including the owner, Rowena. Unfortunately, my efforts to find a resolution have been met with limited success, further emphasizing the lack of accountability on their part. At one point, I was even contacted by their lawyer to set up an in-person meeting. But my husband and I have continuously been ghosted by them with no attempt at remediation.Adding insult to injury, Hotel Baker used our wedding in their advertisements without our consent. It's disheartening to see our experience, where we had to set up our own wedding entirely, being used to promote the venue. We never agreed to be featured in their advertisements, and this adds to the overall sense of disregard for our wishes.In conclusion, if you're dreaming of a stress-free, well-organized wedding day, I strongly advise against choosing Hotel Baker. Our $28,000 investment did not reflect the level of service and professionalism we expected. It's disheartening to recount these experiences, but I hope it serves as a cautionary tale for those in search of a venue that will truly make their special day memorable for all the right reasons. Look elsewhere for the wedding experience you deserve.
Reviewed on 11-01-2024
A Wedding Day Nightmare at Hotel Baker I recently had my wedding at Hotel Baker on October 28, 2023, and unfortunately, it was an experience filled with disappointment and stress. If you're seeking a hassle-free wedding day, I strongly recommend considering alternative venues. The only good part? Walking down the aisle to my best friend.From the get-go, the lack of organization was apparent. Despite a year of communication, promises made were left unfulfilled. Our wedding party ended up handling tasks that should have been taken care of by the venue staff, making what should have been a joyous occasion unnecessarily chaotic. In fact, as we were taking pictures, I was asked by hotel staff where my decorations were to go. This was an hour prior to walking down the aisle!The wedding coordinators, especially Tiffany, displayed a shocking lack of professionalism. From rude behavior to a clear disinterest in their responsibilities, their attitude added unnecessary stress to crucial moments, such as my veil getting stuck during my walk down the aisle. Molly never showed up. I was told she wasn't on the schedule, then I was told she was sick. Which is it?! This was AFTER Marissa already quit weeks leading up to our wedding. The staff's irresponsible behavior raised serious safety concerns. Water spillages and disruptive actions, like workers carrying items clumsily, posed risks to guests. Elders had to navigate through wet stairs, and the overall atmosphere was far from the serene environment one would expect on their wedding day.Several promises made during the planning process were left unfulfilled. From missing meals to the absence of promised decor, the experience was far from the seamless celebration we envisioned. It was a nightmare. It's crucial to note that for the past two and a half months, I have attempted to discuss and remediate these issues with Hotel Baker staff, including the owner, Rowena. Unfortunately, my efforts to find a resolution have been met with limited success, further emphasizing the lack of accountability on their part. At one point, I was even contacted by their lawyer to set up an in-person meeting. But my husband and I have continuously been ghosted by them with no attempt at remediation.Adding insult to injury, Hotel Baker used our wedding in their advertisements without our consent. It's disheartening to see our experience, where we had to set up our own wedding entirely, being used to promote the venue. We never agreed to be featured in their advertisements, and this adds to the overall sense of disregard for our wishes.In conclusion, if you're dreaming of a stress-free, well-organized wedding day, I strongly advise against choosing Hotel Baker. Our $28,000 investment did not reflect the level of service and professionalism we expected. It's disheartening to recount these experiences, but I hope it serves as a cautionary tale for those in search of a venue that will truly make their special day memorable for all the right reasons. Look elsewhere for the wedding experience you deserve.
Reviewed on 11-01-2024
Debra Valentino (other) 5 out of 5 Rating
Top notch quality of service! Hotel Baker is a local treasure. We love collaborating with them to give couples the best experience in the industry. They do so much to bring vendors and couples together, and their generosity is met in equal measure by the beauty of their facility. Couples say glowing things about their experience with them, and I have nothing but beautiful and joyful memories each time I officiate there. Look no farther; this venue has it all.
Reviewed on 01-12-2023
Top notch quality of service! Hotel Baker is a local treasure. We love collaborating with them to give couples the best experience in the industry. They do so much to bring vendors and couples together, and their generosity is met in equal measure by the beauty of their facility. Couples say glowing things about their experience with them, and I have nothing but beautiful and joyful memories each time I officiate there. Look no farther; this venue has it all.
Reviewed on 01-12-2023
Sherri Davis (other) 5 out of 5 Rating
The most AMAZING and MAGICAL wedding ceremony, reception, dinner and dancing for my daughter and new son-in-law. The staff, Tiffany, Cheryl and the front desk were so helpful. And, Rowena Salas - owner, was the ROCK of the event. Thank you Hotel Baker for EVERYTHING!
Reviewed on 27-11-2023
The most AMAZING and MAGICAL wedding ceremony, reception, dinner and dancing for my daughter and new son-in-law. The staff, Tiffany, Cheryl and the front desk were so helpful. And, Rowena Salas - owner, was the ROCK of the event. Thank you Hotel Baker for EVERYTHING!
Reviewed on 27-11-2023
Katherine Kopoulos (other) 5 out of 5 Rating
To make a long review short: Hotel Baker is an excellent venue, full of class & charm - from its beautiful architecture & stunning grounds, to the staff, service, & delicious food. At every step, care is taken to provide the best possible experience for its guests & patrons, & we can provide no higher recommendation for a place to host your event.To those that still need a bit more convincing, please read on about our wedding experience with HB. Hopefully it'll give you the confidence you’re looking for to choose them, or further validate your decision if you’ve already chosen!HB stood out to us particularly because we were looking for a space with a lot of character. We wanted a classy atmosphere & charm of its own. The Rainbow Room & the glass-block dancefloor look amazing in pictures & even better in person, & immediately drew us to HB. That, & we were looking for an ‘all-in-one’ venue - where we could have the ceremony & reception in the same space, & stay overnight there too. HB checked all of our boxes!If you have the opportunity before your event, definitely try & make it to one of the wedding showcase events that HB regularly puts on. You’ll have the opportunity to meet preferred vendors, try food, & get to know what the hotel looks like & the amenities it offers. There is, of course, a formal tasting as part of your booking, but the showcase will also give you a further selection of their available appetizers in addition to samples from bakeries that offer cakes for HB’s events. Speaking of, the wedding packages offered by the hotel will give you enough to have a fully featured event - lacking for none of the basics - even with their base level package. There are upgrade options for most aspects of the event, but one we’d really recommend going for is a room upgrade to the Baker Suite. It’s gorgeous, spacious (enough for the bridal party to get ready in, morning-of), & well worth the cost.On our wedding weekend, from the moment we walked in the door, Rowena Salas - the hotel owner - & the hotel staff made us feel prioritized & taken care of. We never felt like we needed to fight for attention or assistance, or that our requests were a burden. Everyone involved went above & beyond to make our wedding day everything we dreamed it would be. We also wanted to extend a special shout out to Tiffany & Molly. Molly especially stepped up & coordinated our event to ‘T’, despite being a relatively new staff member at Hotel Baker. She led us through our rehearsal on the day before the wedding, & was there for the event itself making sure that things went smoothly, & did it all with the foresight & attention to detail of a seasoned coordinator.Our event went off with hardly a hiccup, & our guests are still raving about how good the food was, how beautiful the Rainbow Room was, & how great the service was. It was really evident to us that Hotel Baker cared about making our day special, & that care was directly felt by our guests, who all had just as amazing of a time as we did. We’re incredibly proud of how the day turned out, & Hotel Baker played a huge part in why we feel that way.I could keep going on & on about all the little things that HB did to make our day special, but part of the charm & one of the reasons we’re so enamored with the hotel are all the tiny surprising ways they found to go above & beyond for us. Those are things that you’ll need to find out for yourself, & why you absolutely should book with them!
Reviewed on 27-11-2023
To make a long review short: Hotel Baker is an excellent venue, full of class & charm - from its beautiful architecture & stunning grounds, to the staff, service, & delicious food. At every step, care is taken to provide the best possible experience for its guests & patrons, & we can provide no higher recommendation for a place to host your event.To those that still need a bit more convincing, please read on about our wedding experience with HB. Hopefully it'll give you the confidence you’re looking for to choose them, or further validate your decision if you’ve already chosen!HB stood out to us particularly because we were looking for a space with a lot of character. We wanted a classy atmosphere & charm of its own. The Rainbow Room & the glass-block dancefloor look amazing in pictures & even better in person, & immediately drew us to HB. That, & we were looking for an ‘all-in-one’ venue - where we could have the ceremony & reception in the same space, & stay overnight there too. HB checked all of our boxes!If you have the opportunity before your event, definitely try & make it to one of the wedding showcase events that HB regularly puts on. You’ll have the opportunity to meet preferred vendors, try food, & get to know what the hotel looks like & the amenities it offers. There is, of course, a formal tasting as part of your booking, but the showcase will also give you a further selection of their available appetizers in addition to samples from bakeries that offer cakes for HB’s events. Speaking of, the wedding packages offered by the hotel will give you enough to have a fully featured event - lacking for none of the basics - even with their base level package. There are upgrade options for most aspects of the event, but one we’d really recommend going for is a room upgrade to the Baker Suite. It’s gorgeous, spacious (enough for the bridal party to get ready in, morning-of), & well worth the cost.On our wedding weekend, from the moment we walked in the door, Rowena Salas - the hotel owner - & the hotel staff made us feel prioritized & taken care of. We never felt like we needed to fight for attention or assistance, or that our requests were a burden. Everyone involved went above & beyond to make our wedding day everything we dreamed it would be. We also wanted to extend a special shout out to Tiffany & Molly. Molly especially stepped up & coordinated our event to ‘T’, despite being a relatively new staff member at Hotel Baker. She led us through our rehearsal on the day before the wedding, & was there for the event itself making sure that things went smoothly, & did it all with the foresight & attention to detail of a seasoned coordinator.Our event went off with hardly a hiccup, & our guests are still raving about how good the food was, how beautiful the Rainbow Room was, & how great the service was. It was really evident to us that Hotel Baker cared about making our day special, & that care was directly felt by our guests, who all had just as amazing of a time as we did. We’re incredibly proud of how the day turned out, & Hotel Baker played a huge part in why we feel that way.I could keep going on & on about all the little things that HB did to make our day special, but part of the charm & one of the reasons we’re so enamored with the hotel are all the tiny surprising ways they found to go above & beyond for us. Those are things that you’ll need to find out for yourself, & why you absolutely should book with them!
Reviewed on 27-11-2023
Alexandra Ingwersen (other) 5 out of 5 Rating
We had our ceremony and reception at Hotel Baker on 9/23/23 - I want to start off by saying Rowena was extremely helpful start to finish. If you plan to have your wedding here I would highly recommend the baker suite to get ready in. It was extremely spacious and great for photos. The preferred vendor list was helpful to narrow down my planning and even found me the harpist I didn’t even know I needed (Dawn Bishop - 100% recommend her). The room turned out exactly how I pictured. Glad we chose this as our venue.
Reviewed on 23-11-2023
We had our ceremony and reception at Hotel Baker on 9/23/23 - I want to start off by saying Rowena was extremely helpful start to finish. If you plan to have your wedding here I would highly recommend the baker suite to get ready in. It was extremely spacious and great for photos. The preferred vendor list was helpful to narrow down my planning and even found me the harpist I didn’t even know I needed (Dawn Bishop - 100% recommend her). The room turned out exactly how I pictured. Glad we chose this as our venue.
Reviewed on 23-11-2023
Peter k (other) 5 out of 5 Rating
I was father of the bride and saw all aspects of the people of the hotel baker. They were terrific at all times.
Reviewed on 23-10-2023
I was father of the bride and saw all aspects of the people of the hotel baker. They were terrific at all times.
Reviewed on 23-10-2023
Christina Iwinski (other) 5 out of 5 Rating
We had our wedding and reception in the Waterfront Patio and Waterfront Room at Hotel Baker in September 2023. From start to finish, the staff at Hotel Baker was professional and detail oriented. This was our second marriage, and our priorities were having a small, intimate wedding featuring great food and a fun party. Hotel Baker exceeded our expectations all the way around. Not only is it a unique and beautiful venue, but the staff were friendly, communicative, organized, and proactive. We decided not to hire a wedding coordinator, and I was a bit concerned about all the little, last-minute details. Marissa from Hotel Baker was so helpful and took care of everything for us. The staff even opened the patio doors for the wedding party to walk out, something I thought someone from the wedding party would have to do. Marissa was easy to work with, and it is very clear that they are very experienced when it comes to weddings. The food was absolutely delicious! They provided a full tasting experience months before the event, and we got to taste all of the items we wanted to serve. I know it seems like weddings are expensive, but Hotel Baker is a great value, considering the quality and convenience they provide. We saved on décor because the space because it was already so gorgeous! The wedding cake was included in the price and ordering it was an easy process. Our guests kept remarking on how lovely the day was and we are so pleased with the experience. Cannot recommend this venue highly enough!
Reviewed on 14-10-2023
We had our wedding and reception in the Waterfront Patio and Waterfront Room at Hotel Baker in September 2023. From start to finish, the staff at Hotel Baker was professional and detail oriented. This was our second marriage, and our priorities were having a small, intimate wedding featuring great food and a fun party. Hotel Baker exceeded our expectations all the way around. Not only is it a unique and beautiful venue, but the staff were friendly, communicative, organized, and proactive. We decided not to hire a wedding coordinator, and I was a bit concerned about all the little, last-minute details. Marissa from Hotel Baker was so helpful and took care of everything for us. The staff even opened the patio doors for the wedding party to walk out, something I thought someone from the wedding party would have to do. Marissa was easy to work with, and it is very clear that they are very experienced when it comes to weddings. The food was absolutely delicious! They provided a full tasting experience months before the event, and we got to taste all of the items we wanted to serve. I know it seems like weddings are expensive, but Hotel Baker is a great value, considering the quality and convenience they provide. We saved on décor because the space because it was already so gorgeous! The wedding cake was included in the price and ordering it was an easy process. Our guests kept remarking on how lovely the day was and we are so pleased with the experience. Cannot recommend this venue highly enough!
Reviewed on 14-10-2023
Christine Hemedinger (other) 4 out of 5 Rating
I had a wonderful June wedding at the Hotel Baker! The venue is absolutely gorgeous. The staff was courteous and the event went by without any bumps along the way. Truly a memorable day with the help of Hotel Baker!
Reviewed on 10-10-2023
I had a wonderful June wedding at the Hotel Baker! The venue is absolutely gorgeous. The staff was courteous and the event went by without any bumps along the way. Truly a memorable day with the help of Hotel Baker!
Reviewed on 10-10-2023
Alexis Wellington (other) 5 out of 5 Rating
My husband and I just got married at Hotel Baker on September 1st, and thanks to the Hotel Baker staff, we had the most incredible wedding day ever. We have not been able to stop talking about how perfect everything was. Our friends and family agree!There are plenty of wedding venues that look the same, but Hotel Baker is something special. Looking back, we couldn’t be happier with our choice to host our wedding at Hotel Baker. We got married on the boat dock and had our cocktail hour in the beautifully manicured rose garden, which both overlook the Fox River. It was so picturesque and romantic! Our reception was held in the gorgeous Rainbow Room. From the moment we toured the venue, Rowena made us feel important, valued, and like family. Throughout the entire wedding planning process, Rowena and Marissa were incredibly kind and accommodating. When planning a wedding, there are so many moving parts, but Marissa’s expertise, patience, and grace put my mind at ease. She and Rowena perfectly executed everything I asked for.At Hotel Baker’s showcase event, we had the opportunity to meet their wonderful preferred vendors. We ended up choosing our bakery, photographer, day-of-coordinator, and DJ from Hotel Baker’s preferred vendors, and we couldn’t be more pleased with their professionalism and services. It is easy to see that the Hotel Baker staff takes pride in their work. The staff transitioned between the ceremony, cocktail hour, dinner, and dessert like a well-oiled machine. It was truly so impressive! The dinner service was impeccable and our guests agreed that the food was delicious.The Hotel Rooms are clean, beautifully decorated and updated, yet they still have a historic charm. Our room overlooked the rose garden and the Fox River– it was truly stunning and made for a quiet, romantic getaway. We wish we could get married all over again just so that we could spend another day celebrating at Hotel Baker. We are forever grateful for the Hotel Baker staff and all they did to make our day truly unforgettable. If you are looking for a venue in a desirable location with excellent staff, delicious food, historic charm, and beautiful views, look no further. Host your wedding at Hotel Baker…. We promise you will not regret it!
Reviewed on 09-09-2023
My husband and I just got married at Hotel Baker on September 1st, and thanks to the Hotel Baker staff, we had the most incredible wedding day ever. We have not been able to stop talking about how perfect everything was. Our friends and family agree!There are plenty of wedding venues that look the same, but Hotel Baker is something special. Looking back, we couldn’t be happier with our choice to host our wedding at Hotel Baker. We got married on the boat dock and had our cocktail hour in the beautifully manicured rose garden, which both overlook the Fox River. It was so picturesque and romantic! Our reception was held in the gorgeous Rainbow Room. From the moment we toured the venue, Rowena made us feel important, valued, and like family. Throughout the entire wedding planning process, Rowena and Marissa were incredibly kind and accommodating. When planning a wedding, there are so many moving parts, but Marissa’s expertise, patience, and grace put my mind at ease. She and Rowena perfectly executed everything I asked for.At Hotel Baker’s showcase event, we had the opportunity to meet their wonderful preferred vendors. We ended up choosing our bakery, photographer, day-of-coordinator, and DJ from Hotel Baker’s preferred vendors, and we couldn’t be more pleased with their professionalism and services. It is easy to see that the Hotel Baker staff takes pride in their work. The staff transitioned between the ceremony, cocktail hour, dinner, and dessert like a well-oiled machine. It was truly so impressive! The dinner service was impeccable and our guests agreed that the food was delicious.The Hotel Rooms are clean, beautifully decorated and updated, yet they still have a historic charm. Our room overlooked the rose garden and the Fox River– it was truly stunning and made for a quiet, romantic getaway. We wish we could get married all over again just so that we could spend another day celebrating at Hotel Baker. We are forever grateful for the Hotel Baker staff and all they did to make our day truly unforgettable. If you are looking for a venue in a desirable location with excellent staff, delicious food, historic charm, and beautiful views, look no further. Host your wedding at Hotel Baker…. We promise you will not regret it!
Reviewed on 09-09-2023
Angelo Carbonara (other) 5 out of 5 Rating
I proposed at the Hotel Baker and they were great about getting everything set up. It was an extremely smooth process and they were a joy to work with! Also, we had our Shower there. This was a pleasant experience as well. We were able to bring items in early to store overnight prior to the event. They let us use the outdoor patio as well, which was a-lot of fun for our guests. Highly recommend them!
Reviewed on 28-08-2023
I proposed at the Hotel Baker and they were great about getting everything set up. It was an extremely smooth process and they were a joy to work with! Also, we had our Shower there. This was a pleasant experience as well. We were able to bring items in early to store overnight prior to the event. They let us use the outdoor patio as well, which was a-lot of fun for our guests. Highly recommend them!
Reviewed on 28-08-2023
Glenn Shimkus (other) 5 out of 5 Rating
What an AMAZING place for a wedding! I had the great privilege of getting to officiate my nephew's wedding and they chose the Hotel Baker for the ceremony and reception! The wedding was outdoors off the river and all of the so many great pictures were taken in the beautiful garden out back. It's such a historic building for St. Charles and the location just can't be beat. Everyone at the Hotel Baker was incredibly accommodating, friendly, attentive and made sure that my nephew and his bride had the wedding of their dreams! I told my nephew his best decision was to pick Christine for his wife... and the second best decision was picking the Hotel Baker!
Reviewed on 26-08-2023
What an AMAZING place for a wedding! I had the great privilege of getting to officiate my nephew's wedding and they chose the Hotel Baker for the ceremony and reception! The wedding was outdoors off the river and all of the so many great pictures were taken in the beautiful garden out back. It's such a historic building for St. Charles and the location just can't be beat. Everyone at the Hotel Baker was incredibly accommodating, friendly, attentive and made sure that my nephew and his bride had the wedding of their dreams! I told my nephew his best decision was to pick Christine for his wife... and the second best decision was picking the Hotel Baker!
Reviewed on 26-08-2023
Tina Limoncello (other) 5 out of 5 Rating
Hotel baker was a venue we saw and knew we had to have our wedding there. Everything about it had a wonderful atmosphere from the moment you walk through the doors, all the way to the boathouse in the garden. We had our ceremony in the rainbow room and our guests were beyond impressed with how beautiful the floor was, especially when it came time to dance, everyone loved it. The food during dinner was also amazing and the staff was just wonderful. Marissa was so helpful from beginning to end and helped us with anything we needed and was quick to respond. In short it was nothing but perfect.
Reviewed on 25-08-2023
Hotel baker was a venue we saw and knew we had to have our wedding there. Everything about it had a wonderful atmosphere from the moment you walk through the doors, all the way to the boathouse in the garden. We had our ceremony in the rainbow room and our guests were beyond impressed with how beautiful the floor was, especially when it came time to dance, everyone loved it. The food during dinner was also amazing and the staff was just wonderful. Marissa was so helpful from beginning to end and helped us with anything we needed and was quick to respond. In short it was nothing but perfect.
Reviewed on 25-08-2023
Francis Mangayao (other) 5 out of 5 Rating
I had my wedding here and expectations were exceeded! I was never a fan of wedding food but Hotel Baker changed my mind. The charm of this venue and its many rooms allowed for minimal decor on our part. Bartenders were quick, never a long line for a drink. The Hotel Baker is very accommodating.
Reviewed on 24-08-2023
I had my wedding here and expectations were exceeded! I was never a fan of wedding food but Hotel Baker changed my mind. The charm of this venue and its many rooms allowed for minimal decor on our part. Bartenders were quick, never a long line for a drink. The Hotel Baker is very accommodating.
Reviewed on 24-08-2023
Lalaine Pacis (other) 5 out of 5 Rating
Hotel Baker was a great venue for the wedding. Beautiful outdoor gardens for the ceremony. Delicious appetizers and dinner entrees. The dessert was creative and so fitting for our culture. Our servers were very professional and courteous. Definitely recommend this place!!
Reviewed on 23-08-2023
Hotel Baker was a great venue for the wedding. Beautiful outdoor gardens for the ceremony. Delicious appetizers and dinner entrees. The dessert was creative and so fitting for our culture. Our servers were very professional and courteous. Definitely recommend this place!!
Reviewed on 23-08-2023
Joel and Maria Vitug (other) 5 out of 5 Rating
We attended the wedding of Francis and Jennifer on August 18 at the historic Hotel Baker in St. Charles. We had a wonderful time. We enjoyed socializing with friends and family during cocktail hours in their beautiful rose garden and during the main reception at the Rainbow Room. The food was delicious! (filet mignon and chicken) and we love how they included filipino desserts during the late snack hour, halo-halo, banana turon, ube cupcakes, hopia, bibingka,kutchinta to name a few. Our servers were so polite and very pleasant and the DJ (Bobby D) did a wonderful job! The Photo booth was a blast. What a fun night!!! It was such a well coordinated event. Excellent job by the entire staff at Hotel Baker.
Reviewed on 22-08-2023
We attended the wedding of Francis and Jennifer on August 18 at the historic Hotel Baker in St. Charles. We had a wonderful time. We enjoyed socializing with friends and family during cocktail hours in their beautiful rose garden and during the main reception at the Rainbow Room. The food was delicious! (filet mignon and chicken) and we love how they included filipino desserts during the late snack hour, halo-halo, banana turon, ube cupcakes, hopia, bibingka,kutchinta to name a few. Our servers were so polite and very pleasant and the DJ (Bobby D) did a wonderful job! The Photo booth was a blast. What a fun night!!! It was such a well coordinated event. Excellent job by the entire staff at Hotel Baker.
Reviewed on 22-08-2023
Nieva Mangayao (other) 5 out of 5 Rating
Perfect!The beautiful rose garden outdoor ceremony overlooking Fox River was so awesome. Hor d’oerves was tasty including the lechon served in a nipa umbrella uniquely decorated in the patio The flow of the reception and the delicious food served in timely manner. Dance floor is awesome. Late snacks were delectable as well.It was a great night to remember.Hotel Baker made the big difference.
Reviewed on 22-08-2023
Perfect!The beautiful rose garden outdoor ceremony overlooking Fox River was so awesome. Hor d’oerves was tasty including the lechon served in a nipa umbrella uniquely decorated in the patio The flow of the reception and the delicious food served in timely manner. Dance floor is awesome. Late snacks were delectable as well.It was a great night to remember.Hotel Baker made the big difference.
Reviewed on 22-08-2023
Bianca Reyes (other) 5 out of 5 Rating
Hotel Baker was the most beautiful venue we could ever ask for. The building itself is so unique and we received so many compliments from our guests. The food is fantastic and the chef/staff were so accommodating with our main course requests. We had our ceremony and cocktail hour outside and WOW! so beautiful. The rose garden is well kept and sets a perfect backdrop for photos that will last a lifetime. Our planning process leading up to the big day was also smooth. We always received timely responses to our emails and they answered every question (and we had a ton) - so thank you! Marissa Dries was our main point of contact and she was amazing. Very communicative and she was there the day-of to ensure our day went as planned. We also stayed in the Colonel Suite and it was so clean and spacious. Lastly, I want to note that the entire staff was friendly and extremely helpful - from the front desk receptionists to the bellboys to the event staff. Thank you for treating us and our guests so well!
Reviewed on 16-08-2023
Hotel Baker was the most beautiful venue we could ever ask for. The building itself is so unique and we received so many compliments from our guests. The food is fantastic and the chef/staff were so accommodating with our main course requests. We had our ceremony and cocktail hour outside and WOW! so beautiful. The rose garden is well kept and sets a perfect backdrop for photos that will last a lifetime. Our planning process leading up to the big day was also smooth. We always received timely responses to our emails and they answered every question (and we had a ton) - so thank you! Marissa Dries was our main point of contact and she was amazing. Very communicative and she was there the day-of to ensure our day went as planned. We also stayed in the Colonel Suite and it was so clean and spacious. Lastly, I want to note that the entire staff was friendly and extremely helpful - from the front desk receptionists to the bellboys to the event staff. Thank you for treating us and our guests so well!
Reviewed on 16-08-2023
Matt Warren (other) 5 out of 5 Rating
As a wedding photographer and film maker who has captured more than 200 weddings, I have seen a lot of venues. Hotel Baker was one that really stood out for me and my wife’s wedding day. It’s classy, unique, and timeless. One of the best parts of the venue is that everything is there on site. From getting ready, to ceremony, reception, stay for guests, food, drink, cake, tables, etc. Everything you need for a wedding day is right on site, which made planning SO easy. The staff was wonderful. Ashley, Tiffany, and Manuel made the day so wonderful. They were very hospitable and on top of things. In regards to the food, most of the time when you go to a wedding with 150 people or more, you tend to get dry food that really isn’t all that great. This was not at all the case here. We are still receiving countless compliments from all of our guests about how amazing the food was, which wasn’t really something my wife and I cared too much about, but looking back, it made the day that much more amazing. Finally, the pent house was an immaculate way to end the night. You can see the entire downtown and it was wonderful to wake up and enjoy the morning on the balcony. We cannot thank Hotel Baker enough!!
Reviewed on 03-07-2023
As a wedding photographer and film maker who has captured more than 200 weddings, I have seen a lot of venues. Hotel Baker was one that really stood out for me and my wife’s wedding day. It’s classy, unique, and timeless. One of the best parts of the venue is that everything is there on site. From getting ready, to ceremony, reception, stay for guests, food, drink, cake, tables, etc. Everything you need for a wedding day is right on site, which made planning SO easy. The staff was wonderful. Ashley, Tiffany, and Manuel made the day so wonderful. They were very hospitable and on top of things. In regards to the food, most of the time when you go to a wedding with 150 people or more, you tend to get dry food that really isn’t all that great. This was not at all the case here. We are still receiving countless compliments from all of our guests about how amazing the food was, which wasn’t really something my wife and I cared too much about, but looking back, it made the day that much more amazing. Finally, the pent house was an immaculate way to end the night. You can see the entire downtown and it was wonderful to wake up and enjoy the morning on the balcony. We cannot thank Hotel Baker enough!!
Reviewed on 03-07-2023
Jackie Feltenberger (other) 5 out of 5 Rating
Hotel Baker truly made the wedding of our dreams come true. We could not have picked a better venue. From the moment you meet them, you know you are with people who know what they are doing. Rowena and Marissa were exceptional, and they were able to help us with everything and anything that we needed. They helped us plan every detail, and we received the best hospitality possible (and then some). We appreciated their kindness and professionalism, and their staff was top notch during the reception - I felt like VIP with our waitress during reception, haha. Also, their food was incredible - I still get compliments about it, and the wedding was a month ago! (My grandma is still looking for that steak recipe, Rowena! Haha!) All of our guests and family keep talking about how amazing and unique the venue was, and they were truly impressed with our decision and planning. Thank you again to Hotel Baker for making a day we will never forget, and we hope to visit again soon!
Reviewed on 23-05-2023
Hotel Baker truly made the wedding of our dreams come true. We could not have picked a better venue. From the moment you meet them, you know you are with people who know what they are doing. Rowena and Marissa were exceptional, and they were able to help us with everything and anything that we needed. They helped us plan every detail, and we received the best hospitality possible (and then some). We appreciated their kindness and professionalism, and their staff was top notch during the reception - I felt like VIP with our waitress during reception, haha. Also, their food was incredible - I still get compliments about it, and the wedding was a month ago! (My grandma is still looking for that steak recipe, Rowena! Haha!) All of our guests and family keep talking about how amazing and unique the venue was, and they were truly impressed with our decision and planning. Thank you again to Hotel Baker for making a day we will never forget, and we hope to visit again soon!
Reviewed on 23-05-2023
Teresa Sablich (guest) 5 out of 5 Rating
Wedding Date 05-11-2022
Hotel Baker never ceases to amaze me. My husband and I attended a wedding of the son of my dear friend. The ceremony and cocktail hour on the patio were beautiful with the Fox River as the backdrop. The meal for dinner was the best I’ve had at any wedding and I have attended many. The staff was attentive, friendly and very professional. From start to finish, it was an enjoyable wedding. We also stayed the night which was a treat. We enjoyed the complimentary continental breakfast the morning after and had a chance to say our good byes to many of our friends we seldom see. Thank you, Hotel Baker for a wonderful weekend.
Reviewed on 02-01-2023
Wedding Date 05-11-2022
Hotel Baker never ceases to amaze me. My husband and I attended a wedding of the son of my dear friend. The ceremony and cocktail hour on the patio were beautiful with the Fox River as the backdrop. The meal for dinner was the best I’ve had at any wedding and I have attended many. The staff was attentive, friendly and very professional. From start to finish, it was an enjoyable wedding. We also stayed the night which was a treat. We enjoyed the complimentary continental breakfast the morning after and had a chance to say our good byes to many of our friends we seldom see. Thank you, Hotel Baker for a wonderful weekend.
Reviewed on 02-01-2023
Graham Thorsen (guest) 5 out of 5 Rating
Wedding Date 19-11-2022
Had a great time at The Hotel Baker for a wedding I attended! The staff, food and most atmosphere was amazing. Highly recommend booking any event here.
Reviewed on 01-01-2023
Wedding Date 19-11-2022
Had a great time at The Hotel Baker for a wedding I attended! The staff, food and most atmosphere was amazing. Highly recommend booking any event here.
Reviewed on 01-01-2023
Amy Filbert (guest) 5 out of 5 Rating
Amy F. I recently attended a wedding at the Hotel Baker and I cannot say enough wonderful things about this iconic venue, in the heart of downtown St. Charles! The staff was extremely attentive, the food was outstanding, and the cocktails were absolutely delicious! The Hotel Baker Team nailed it, and I would highly recommend them for any professional event or any friend getting married in the near future! No detail was spared! Thank you Hotel Baker for an incredible memory! I cannot wait to visit again!
Reviewed on 01-01-2023
Amy F. I recently attended a wedding at the Hotel Baker and I cannot say enough wonderful things about this iconic venue, in the heart of downtown St. Charles! The staff was extremely attentive, the food was outstanding, and the cocktails were absolutely delicious! The Hotel Baker Team nailed it, and I would highly recommend them for any professional event or any friend getting married in the near future! No detail was spared! Thank you Hotel Baker for an incredible memory! I cannot wait to visit again!
Reviewed on 01-01-2023
Kathryn Sindewald (bride) 5 out of 5 Rating
Wedding Date 09-10-2022
We absolutely loved our wedding at Hotel Baker and have received so many compliments from our guests regarding the venue and service. The service staff at Hotel Baker is best in class. We especially wanted to give a shout out to the Director of Catering, Jay, and one of our service staff members, Elizabeth, who never missed a beat in making sure that all of our needs were met throughout the event. The food was a particular stand-out to both us and our guests with many people saying that the cocktail hour appetizers and dinner entrees were some of the best of any weddings they had been to.We hired our DJ, photographer, and florist from Hotel Baker's Recommended Vendors list. Each of them were very familiar with the spaces and process at Hotel Baker which made the day- of set-up run smoothly. We highly recommend working with Show on the Road as your DJ vendor. Our DJ and Master of Ceremonies, Chuck, was great and kept people dancing until the very end of the night!We booked the full-venue and are so happy that we did! We had a wedding with about 155 guests and we felt we really got the most of the space. We had our ceremony on the Boat Deck and cocktail hour in the rose garden, patio, and Waterfront Room. Our seated dinner was in the Rainbow Room and the Waterfront Room remained open after dinner for coffee, cake, late night snacks, and a second bar. After dinner concluded and dancing began, our guests were flowing between the Rainbow Room (DJ, dance floor, and first bar), the Waterfront Room, and the outdoor patio. Our guests felt this was a really unique and fun experience to have a venue with different areas for everyone to enjoy. At times throughout our planning process, we were worried about having enough space for all our guests to fit comfortably and we can honestly say that it was perfect for a wedding of our size.Our wedding at Hotel Baker was the beautiful and unforgettable day we were hoping for and we highly recommend considering this for your venue!
Reviewed on 23-12-2022
Wedding Date 09-10-2022
We absolutely loved our wedding at Hotel Baker and have received so many compliments from our guests regarding the venue and service. The service staff at Hotel Baker is best in class. We especially wanted to give a shout out to the Director of Catering, Jay, and one of our service staff members, Elizabeth, who never missed a beat in making sure that all of our needs were met throughout the event. The food was a particular stand-out to both us and our guests with many people saying that the cocktail hour appetizers and dinner entrees were some of the best of any weddings they had been to.We hired our DJ, photographer, and florist from Hotel Baker's Recommended Vendors list. Each of them were very familiar with the spaces and process at Hotel Baker which made the day- of set-up run smoothly. We highly recommend working with Show on the Road as your DJ vendor. Our DJ and Master of Ceremonies, Chuck, was great and kept people dancing until the very end of the night!We booked the full-venue and are so happy that we did! We had a wedding with about 155 guests and we felt we really got the most of the space. We had our ceremony on the Boat Deck and cocktail hour in the rose garden, patio, and Waterfront Room. Our seated dinner was in the Rainbow Room and the Waterfront Room remained open after dinner for coffee, cake, late night snacks, and a second bar. After dinner concluded and dancing began, our guests were flowing between the Rainbow Room (DJ, dance floor, and first bar), the Waterfront Room, and the outdoor patio. Our guests felt this was a really unique and fun experience to have a venue with different areas for everyone to enjoy. At times throughout our planning process, we were worried about having enough space for all our guests to fit comfortably and we can honestly say that it was perfect for a wedding of our size.Our wedding at Hotel Baker was the beautiful and unforgettable day we were hoping for and we highly recommend considering this for your venue!
Reviewed on 23-12-2022
Sarah Russe (other) 5 out of 5 Rating
Wedding Date 11-11-2022
We had a wonderful experience having a small, intimate wedding at the Hotel Baker. And, since this was planned last minute, Rowena Salas and her team at The Baker stepped up and helped us have a lovely, quality, beautiful wedding. They treated us like royalty! Look at this venue for a special celebration and make it all your own. Sarah R.
Reviewed on 16-11-2022
Wedding Date 11-11-2022
We had a wonderful experience having a small, intimate wedding at the Hotel Baker. And, since this was planned last minute, Rowena Salas and her team at The Baker stepped up and helped us have a lovely, quality, beautiful wedding. They treated us like royalty! Look at this venue for a special celebration and make it all your own. Sarah R.
Reviewed on 16-11-2022
melissa woltz (other) 5 out of 5 Rating
Wedding Date 11-06-2022
Hotel Baker was truly an elegant venue and perfect for our daughters wedding. The backdrop along the Fox River was just beautiful for my daughters outdoor ceremony. The grounds are meticulously maintained and rose garden is just lovely. The personal service and attention to detail was excellent! The Baker Suite and additional rooms were timeless and perfect to get ready for our weekends events. Complimentary breakfast served in Rox was great start to the day. The bridal suite was large enough for bridal party of 10 with 3 hairdressers and makeup team. Our guests secured most of the rooms in hotel that evening with no complaints, just praise for a fabulous wedding. We secured the entire venue which is great option available & makes for very private affair with no worry of overlapping with another event. The owner of the hotel is extremely gracious and very hands on. Rowena accommodated all of the requests without hesitation. The communication/relationship between our wedding planner & hotel was always respectfully dealt with in our presence. The staff were all wonderful to work with. The food was seriously excellent and I believe my Sea Bass was best I ever tasted! Our sit down dinner service for 170 guests in the Rainbow Room was very impressive. Both Event Manager Kelly and Food/Bev Manager Jay went above and beyond to oversee that my daughters wedding was a \"Fairytale\" come true!! We are thrilled to have such a historic gem in our city.
Reviewed on 04-11-2022
Wedding Date 11-06-2022
Hotel Baker was truly an elegant venue and perfect for our daughters wedding. The backdrop along the Fox River was just beautiful for my daughters outdoor ceremony. The grounds are meticulously maintained and rose garden is just lovely. The personal service and attention to detail was excellent! The Baker Suite and additional rooms were timeless and perfect to get ready for our weekends events. Complimentary breakfast served in Rox was great start to the day. The bridal suite was large enough for bridal party of 10 with 3 hairdressers and makeup team. Our guests secured most of the rooms in hotel that evening with no complaints, just praise for a fabulous wedding. We secured the entire venue which is great option available & makes for very private affair with no worry of overlapping with another event. The owner of the hotel is extremely gracious and very hands on. Rowena accommodated all of the requests without hesitation. The communication/relationship between our wedding planner & hotel was always respectfully dealt with in our presence. The staff were all wonderful to work with. The food was seriously excellent and I believe my Sea Bass was best I ever tasted! Our sit down dinner service for 170 guests in the Rainbow Room was very impressive. Both Event Manager Kelly and Food/Bev Manager Jay went above and beyond to oversee that my daughters wedding was a \"Fairytale\" come true!! We are thrilled to have such a historic gem in our city.
Reviewed on 04-11-2022
Molly Kuenstler (bride) 5 out of 5 Rating
Wedding Date 30-04-2022
Hotel Baker was the perfect place for our wedding. We had 120 guests and there was plenty of room; folks loved the dance floor and had tons of complementary things to say about the food! Can't tell you how many comments I got on how the steak was AMAZING and they never expect there to be good steak at a wedding. Kelly Schmitz was incredible when it came to last minute adjustments. My husband and I are both active duty military and had to coordinate from afar, but she was so kind and accommodating. Would not have been able to coordinate this without her. Also, St. Charles is such a cute little town and there were plenty of bars still open to go after the reception ended.
Reviewed on 28-06-2022
Wedding Date 30-04-2022
Hotel Baker was the perfect place for our wedding. We had 120 guests and there was plenty of room; folks loved the dance floor and had tons of complementary things to say about the food! Can't tell you how many comments I got on how the steak was AMAZING and they never expect there to be good steak at a wedding. Kelly Schmitz was incredible when it came to last minute adjustments. My husband and I are both active duty military and had to coordinate from afar, but she was so kind and accommodating. Would not have been able to coordinate this without her. Also, St. Charles is such a cute little town and there were plenty of bars still open to go after the reception ended.
Reviewed on 28-06-2022
Diane Vicicondi (other) 5 out of 5 Rating
Wedding Date 12-06-2022
We had our Bridal Shower at Hotel Baker in St. Charles. Everything was wonderful! Food was delicious and the staff was very accommodating. You won’t have any regrets booking there for any occasion! Ask for Kelly Schmitz she is terrific to work with and will make sure all your needs are met.
Reviewed on 15-06-2022
Wedding Date 12-06-2022
We had our Bridal Shower at Hotel Baker in St. Charles. Everything was wonderful! Food was delicious and the staff was very accommodating. You won’t have any regrets booking there for any occasion! Ask for Kelly Schmitz she is terrific to work with and will make sure all your needs are met.
Reviewed on 15-06-2022
Carolyn Miller (other) 5 out of 5 Rating
Wedding Date 28-05-2022
Kelly Schmitz, our event coordinator is extraordinary in her field! Hotel Baker is very lucky to have her. The wedding went very smoothly due to her due diligence and care for my daughter's wedding. She was always one step ahead and her communication was out of this world! The charm and history of Hotel Baker made what my daughter and her fiancee's vision for their wedding was all about! Along with their other vendors, the wedding was perfect! The only issue I had was it went so smoothly, that it went so fast! We all want a re-do, lol! Thank you to Kelly and her staff!
Reviewed on 15-06-2022
Wedding Date 28-05-2022
Kelly Schmitz, our event coordinator is extraordinary in her field! Hotel Baker is very lucky to have her. The wedding went very smoothly due to her due diligence and care for my daughter's wedding. She was always one step ahead and her communication was out of this world! The charm and history of Hotel Baker made what my daughter and her fiancee's vision for their wedding was all about! Along with their other vendors, the wedding was perfect! The only issue I had was it went so smoothly, that it went so fast! We all want a re-do, lol! Thank you to Kelly and her staff!
Reviewed on 15-06-2022
Chris Puchi (bride) 5 out of 5 Rating
Wedding Date 07-05-2022
We were absolutely blown away by our wedding event at the Hotel Baker! We had our ceremony in the gorgeous Waterfront Patio and our dinner/dancing in the Waterfront Room, and we, along with our 85 guests, are still buzzing with excitement and reminiscing about the sheer perfection of the whole evening. One of my favorite things I heard from a guest was, “this really felt like a destination wedding!” People said they felt as if they were in Italy or France.We fell in love with the venue right away. We were charmed by the hotel’s boutique feel, and were stunned by the Waterfront Room and Patio right on the Fox River. We booked the venue a little more than a year ago and were pleased to find the Hotel Baker staff to be incredibly professional, responsive, and accommodating. Their food is top notch, their wait and kitchen staff was very organized and efficient, and many guests commented that this was the best food they ever had at a wedding. In my opinion, their filet mignon rivals some of the very best in the Chicagoland area. In addition, their food tasting event is a class act. They invite a variety of vendors to the event, from photographers and videographers, to the cake vendors that were included in their wedding package. We ordered a cake from Deerfield’s Bakery that was as tasty as it was beautiful, and it was all coordinated seamlessly by the hotel; all we had to do was try the cakes at the bakery in Buffalo Grove and select our favorite flavors and designs. The cake was then delivered to the hotel staff who displayed it, cut it, and served it on the big day.Throughout the process we worked with Kelly, one of the hotel’s Sales Managers. She guided us through the process of designing our wedding timeline, helped us coordinate with vendors, and made sure everything was perfect for the event. She was very quick with email responses, was always willing to meet with us in person or over the phone, and also worked very well with our day-of coordinator. She was very accommodating of our family wedding traditions and helped coordinate with the bar staff to make our specialty cocktail a huge success. The Hotel Baker is charming, unique, and stunning, and their wedding package is incredibly convenient with its inclusion of a dedicated coordinator, food, beverage, wait/bar staff, wedding cake, hotel block, and ceremony space. We cannot recommend this venue enough!
Reviewed on 22-05-2022
Wedding Date 07-05-2022
We were absolutely blown away by our wedding event at the Hotel Baker! We had our ceremony in the gorgeous Waterfront Patio and our dinner/dancing in the Waterfront Room, and we, along with our 85 guests, are still buzzing with excitement and reminiscing about the sheer perfection of the whole evening. One of my favorite things I heard from a guest was, “this really felt like a destination wedding!” People said they felt as if they were in Italy or France.We fell in love with the venue right away. We were charmed by the hotel’s boutique feel, and were stunned by the Waterfront Room and Patio right on the Fox River. We booked the venue a little more than a year ago and were pleased to find the Hotel Baker staff to be incredibly professional, responsive, and accommodating. Their food is top notch, their wait and kitchen staff was very organized and efficient, and many guests commented that this was the best food they ever had at a wedding. In my opinion, their filet mignon rivals some of the very best in the Chicagoland area. In addition, their food tasting event is a class act. They invite a variety of vendors to the event, from photographers and videographers, to the cake vendors that were included in their wedding package. We ordered a cake from Deerfield’s Bakery that was as tasty as it was beautiful, and it was all coordinated seamlessly by the hotel; all we had to do was try the cakes at the bakery in Buffalo Grove and select our favorite flavors and designs. The cake was then delivered to the hotel staff who displayed it, cut it, and served it on the big day.Throughout the process we worked with Kelly, one of the hotel’s Sales Managers. She guided us through the process of designing our wedding timeline, helped us coordinate with vendors, and made sure everything was perfect for the event. She was very quick with email responses, was always willing to meet with us in person or over the phone, and also worked very well with our day-of coordinator. She was very accommodating of our family wedding traditions and helped coordinate with the bar staff to make our specialty cocktail a huge success. The Hotel Baker is charming, unique, and stunning, and their wedding package is incredibly convenient with its inclusion of a dedicated coordinator, food, beverage, wait/bar staff, wedding cake, hotel block, and ceremony space. We cannot recommend this venue enough!
Reviewed on 22-05-2022
Caitlin Pilgrim (bride) 5 out of 5 Rating
Wedding Date 05-03-2022
I can't speak highly enough about Hotel Baker and Kelly. We moved our wedding up for personal reasons and had to completely start from scratch and find a venue/plan a wedding in two months. When we toured Hotel Baker, we knew we were in great hands. Kelly is organized and responsive, always willing to work with us when we needed help. She fit us into her schedule and made sure that while this wasn't our original plan, it really did feel even better than the first one. The actual wedding at the hotel was in the Waterfront Room and our guests LOVED it. We heard that it felt like \"they were in Italy\" or \"they were outside, while somehow being inside.\" The team is great there, the food is exceptional. Wedding food isn't something people typically compliment on but the food at Hotel Baker is genuinely so good that multiple people told us it was the best wedding meal they've ever had. Additionally, it's such a nice benefit to have the hotel to get ready in. Everything (reception, ceremony and lodging) was in one place for our guests which was great for those that travel from out of town. The location is perfect, there is so much to do in Downtown St. Charles, our guests never felt bored or trapped which sometimes happens when venues are in the middle of no where! Their new bakery partnership with Mad Batter... don't even get me started. Such a good bakery and well worth the last minute hustle to get everything aligned. I really can't speak highly enough about the experience!
Reviewed on 22-03-2022
Wedding Date 05-03-2022
I can't speak highly enough about Hotel Baker and Kelly. We moved our wedding up for personal reasons and had to completely start from scratch and find a venue/plan a wedding in two months. When we toured Hotel Baker, we knew we were in great hands. Kelly is organized and responsive, always willing to work with us when we needed help. She fit us into her schedule and made sure that while this wasn't our original plan, it really did feel even better than the first one. The actual wedding at the hotel was in the Waterfront Room and our guests LOVED it. We heard that it felt like \"they were in Italy\" or \"they were outside, while somehow being inside.\" The team is great there, the food is exceptional. Wedding food isn't something people typically compliment on but the food at Hotel Baker is genuinely so good that multiple people told us it was the best wedding meal they've ever had. Additionally, it's such a nice benefit to have the hotel to get ready in. Everything (reception, ceremony and lodging) was in one place for our guests which was great for those that travel from out of town. The location is perfect, there is so much to do in Downtown St. Charles, our guests never felt bored or trapped which sometimes happens when venues are in the middle of no where! Their new bakery partnership with Mad Batter... don't even get me started. Such a good bakery and well worth the last minute hustle to get everything aligned. I really can't speak highly enough about the experience!
Reviewed on 22-03-2022
Rachel O'Connor (other) 1 out of 5 Rating
Wedding Date 04-12-2021
I was in the wedding party for what should have been a perfect celebration for the couple's December 4th date. First let me list off the pros: -the scenery around the hotel is nice, and the rooms/hotel are aesthetically pleasing-the food was good-the staff at the hotel BAR was friendly-the hotel breakfast was surprisingly decentUnfortunately that's where the pros ends. Where to begin with the list of cons:-while the hotel BAR staff was friendly, the actual hotel staff at the front desk and throughout the rest of the hotel were sadly lacking in customer service abilities -to start off the event, the sister of the hotel's owner (who works the front desk) shushed the bride after she brought it to their attention that specific rooms that the guests had reserved were not being given to them (ie, adjoining rooms for families with kids) -additionally, Hotel Baker did absolutely NOTHING to remedy this room situation, instead blaming the bride and groom for the hotel's mistake-POWER OUTAGE: this one deserves its own paragraphNote: If a hotel is going to advertise as a wedding venue, then i would assume they are able to appropriately manage power, utilities, etc. -at ~8:25pm, the power went out due to the city of St Charles resetting the power in that area-the city then sent out personnel to all the affected businesses, telling them that all they needed to do was to reset their main circuit breaker-the power should have been completely restored by ~9:39pm if Hotel Baker had done what every other affected business in the nearby area did-however, because Hotel Baker had no idea where in the building the main circuit breaker was located, the power was off until ~11pm -every other business on the street had reset their breakers and had power, but due to Hotel Baker's incompetence, city personnel had to come BACK out in order to show them where their own breaker was -as you can imagine, a power outage (due to the venue's incompetence) during a wedding reception results in an endless amount of problems and frustration To wrap the whole thing up, the morning after the reception, I was woken up at ~6:30-7am with the setup of a meet and greet kids Santa event directly outside my room. Pretty much sounded like there was a press conference going on at my front door. With almost the entire area from my room to the elevator blocked off with kids, lights, cameras, and photo ops, it only added to the frustration from the day before.While the wedding itself was a lovely celebration, I was extremely disappointed in the overall quality of service and ability of Hotel Baker to handle the event. Weddings are already stressful enough and if I were looking to plan one, I would prefer to select a venue that inspired confidence and security in their skills. Disappointingly, Hotel Baker does neither of those things and instead showed their incompetence throughout the entire wedding event.
Reviewed on 03-03-2022
Wedding Date 04-12-2021
I was in the wedding party for what should have been a perfect celebration for the couple's December 4th date. First let me list off the pros: -the scenery around the hotel is nice, and the rooms/hotel are aesthetically pleasing-the food was good-the staff at the hotel BAR was friendly-the hotel breakfast was surprisingly decentUnfortunately that's where the pros ends. Where to begin with the list of cons:-while the hotel BAR staff was friendly, the actual hotel staff at the front desk and throughout the rest of the hotel were sadly lacking in customer service abilities -to start off the event, the sister of the hotel's owner (who works the front desk) shushed the bride after she brought it to their attention that specific rooms that the guests had reserved were not being given to them (ie, adjoining rooms for families with kids) -additionally, Hotel Baker did absolutely NOTHING to remedy this room situation, instead blaming the bride and groom for the hotel's mistake-POWER OUTAGE: this one deserves its own paragraphNote: If a hotel is going to advertise as a wedding venue, then i would assume they are able to appropriately manage power, utilities, etc. -at ~8:25pm, the power went out due to the city of St Charles resetting the power in that area-the city then sent out personnel to all the affected businesses, telling them that all they needed to do was to reset their main circuit breaker-the power should have been completely restored by ~9:39pm if Hotel Baker had done what every other affected business in the nearby area did-however, because Hotel Baker had no idea where in the building the main circuit breaker was located, the power was off until ~11pm -every other business on the street had reset their breakers and had power, but due to Hotel Baker's incompetence, city personnel had to come BACK out in order to show them where their own breaker was -as you can imagine, a power outage (due to the venue's incompetence) during a wedding reception results in an endless amount of problems and frustration To wrap the whole thing up, the morning after the reception, I was woken up at ~6:30-7am with the setup of a meet and greet kids Santa event directly outside my room. Pretty much sounded like there was a press conference going on at my front door. With almost the entire area from my room to the elevator blocked off with kids, lights, cameras, and photo ops, it only added to the frustration from the day before.While the wedding itself was a lovely celebration, I was extremely disappointed in the overall quality of service and ability of Hotel Baker to handle the event. Weddings are already stressful enough and if I were looking to plan one, I would prefer to select a venue that inspired confidence and security in their skills. Disappointingly, Hotel Baker does neither of those things and instead showed their incompetence throughout the entire wedding event.
Reviewed on 03-03-2022
Emily Schwartz (bride) 2 out of 5 Rating
Wedding Date 22-01-2022
If you're like me, and you're not using a wedding planner, you will spend 99% of your time planning your wedding, agonizing over the details, and worrying that everything will go as planned. 1% of that time will be you fully enjoying your beautiful wedding day. You need to book with a vendor that will help with the majority of your plans. My wedding was beautiful. The food was delicious. I resented the venue up until that day for making my job harder than it needed to be.Before the COVID-19 pandemic, we planned for a winter wedding in 2021. When COVID had other plans, in the summer of 2020 we expressed interest to postpone. We were told by staff that we would have to forfeit all the money we had for the original date to postpone our date, and start a new account for the new date. We had to involve lawyers and the director of operations at Hotel Baker for them to postpone our wedding.Meanwhile, the venue continued to hold weddings and receptions that were indoor and far exceeding the state and local guidelines for the pandemic at that time (Summer and Fall 2020). We would have cancelled if they didn’t refuse to refund our deposits.As we approached the new date, lack of communication and response to emails, phone calls, and in person visits defined our planning process. It was infuriating to not get an email or phone call response for up to two weeks.I wanted to have my wedding at a hotel so that my friends and family could enjoy the day without concern for traveling between venues. The staff at Hotel Baker made frequent and numerous mistakes in booking members of the wedding party and guests into the hotel block - first saying the block was full, and then having guests book at the full rate. They then assumed no responsibility in re-booking these guests that they misinformed and overcharged.No one who doesn't want to be engaged for 2 years should be - but if you do, I hope you have supportive and consistent vendors. The venue is the most important.
Reviewed on 27-02-2022
Wedding Date 22-01-2022
If you're like me, and you're not using a wedding planner, you will spend 99% of your time planning your wedding, agonizing over the details, and worrying that everything will go as planned. 1% of that time will be you fully enjoying your beautiful wedding day. You need to book with a vendor that will help with the majority of your plans. My wedding was beautiful. The food was delicious. I resented the venue up until that day for making my job harder than it needed to be.Before the COVID-19 pandemic, we planned for a winter wedding in 2021. When COVID had other plans, in the summer of 2020 we expressed interest to postpone. We were told by staff that we would have to forfeit all the money we had for the original date to postpone our date, and start a new account for the new date. We had to involve lawyers and the director of operations at Hotel Baker for them to postpone our wedding.Meanwhile, the venue continued to hold weddings and receptions that were indoor and far exceeding the state and local guidelines for the pandemic at that time (Summer and Fall 2020). We would have cancelled if they didn’t refuse to refund our deposits.As we approached the new date, lack of communication and response to emails, phone calls, and in person visits defined our planning process. It was infuriating to not get an email or phone call response for up to two weeks.I wanted to have my wedding at a hotel so that my friends and family could enjoy the day without concern for traveling between venues. The staff at Hotel Baker made frequent and numerous mistakes in booking members of the wedding party and guests into the hotel block - first saying the block was full, and then having guests book at the full rate. They then assumed no responsibility in re-booking these guests that they misinformed and overcharged.No one who doesn't want to be engaged for 2 years should be - but if you do, I hope you have supportive and consistent vendors. The venue is the most important.
Reviewed on 27-02-2022
Caroline Hayford (bride) 1 out of 5 Rating
Wedding Date 04-12-2021
I’m St. Charles native and was so excited to have our wedding at Hotel Baker, and now I wish we would’ve had it ANYWHERE else. *No onsite parking. There is a free parking garage close by but Main Street is super busy literally all of the time and there is only room for 3 cars at a time to drop their stuff off at the door before trying to exit out of traffic and make it to the parking garage*Absolutely NO early check ins. Check in is a 4PM sharp even though a handful of our guests who had kids with them requested early check in, and the hotel told them no problem, even though it was*One family booked rooms next to each other and when they got to the hotel the rooms were at opposite ends. When the mother went to talk to the front desk Faye or Faith, was so rude to her that she made the mother cry, while telling her that the reason they couldn’t have the room next to the room that they currently had was because the bride didn’t book any of the “River King” rooms. I happened to overhear this and told Faye/Faith that’s not the case at all and she shushed me and then ignored me completely. I went and got the list containing all of the guests that booked rooms in our room block (sent to me by the hotel) and at least 15 of the rooms were listed as “River King Rooms.” During this entire situation, Faye/Faith told the only nice front desk worker that she “was incompetent and you can’t train her to do anything” *The light up floors are great but be prepared. They make the room SO hot*We were supposed to have the white curtains hanging from the ceiling but for some reason they weren’t there*The power went out for 2 hours during our reception and Hotel Baker is claiming it “was the entire city block.” We went outside. That wasn’t the case at all and we are currently reaching out to ComEd to see what actually happened*We had an awesome 5 person band, but there really isn’t room for a band at this venue. The rainbow room says it fits 200 people but we had 130 and the band and it was packed*We were told that we could keep all fo our stuff In both the Triple Crown Room (where the bridesmaids got ready) and St. Charles Room (where the vendors kept all of their stuff) until the next morning and it would be locked up and no one would be able to get in there. At midnight, after our failed reception due to the power outage, I got a phone call from one of the groomsmen saying that we needed to get to the Triple Crown Room ASAP because there were a handful of guys in there who stated they were “pitching everything in the room.” When we got there, sure enough, they were clearing out the entire room and thankfully we had awesome friends grabbing all of our stuff otherwise they were seriously just going to throw it all out. During this time, we also didn’t know that they were planning on completely flipping the St. Charles Room for Breakfast with Santa the next morning which was were we stored everything used during the reception that was then thrown behind the front desk.*Cut to today. I haven’t heard a peep from Hotel Baker with my many inquiries about a missing veil (it was found with a bridesmaid) or about the power outage situation. But I did receive an unsigned Christmas card from them to make up for everything. This original review was over 6000 Characters but I had to shorten it but that just how bad this venue is. Weddings are stressful enough. Save yourself some stress and don’t get married here.
Reviewed on 23-12-2021
Wedding Date 04-12-2021
I’m St. Charles native and was so excited to have our wedding at Hotel Baker, and now I wish we would’ve had it ANYWHERE else. *No onsite parking. There is a free parking garage close by but Main Street is super busy literally all of the time and there is only room for 3 cars at a time to drop their stuff off at the door before trying to exit out of traffic and make it to the parking garage*Absolutely NO early check ins. Check in is a 4PM sharp even though a handful of our guests who had kids with them requested early check in, and the hotel told them no problem, even though it was*One family booked rooms next to each other and when they got to the hotel the rooms were at opposite ends. When the mother went to talk to the front desk Faye or Faith, was so rude to her that she made the mother cry, while telling her that the reason they couldn’t have the room next to the room that they currently had was because the bride didn’t book any of the “River King” rooms. I happened to overhear this and told Faye/Faith that’s not the case at all and she shushed me and then ignored me completely. I went and got the list containing all of the guests that booked rooms in our room block (sent to me by the hotel) and at least 15 of the rooms were listed as “River King Rooms.” During this entire situation, Faye/Faith told the only nice front desk worker that she “was incompetent and you can’t train her to do anything” *The light up floors are great but be prepared. They make the room SO hot*We were supposed to have the white curtains hanging from the ceiling but for some reason they weren’t there*The power went out for 2 hours during our reception and Hotel Baker is claiming it “was the entire city block.” We went outside. That wasn’t the case at all and we are currently reaching out to ComEd to see what actually happened*We had an awesome 5 person band, but there really isn’t room for a band at this venue. The rainbow room says it fits 200 people but we had 130 and the band and it was packed*We were told that we could keep all fo our stuff In both the Triple Crown Room (where the bridesmaids got ready) and St. Charles Room (where the vendors kept all of their stuff) until the next morning and it would be locked up and no one would be able to get in there. At midnight, after our failed reception due to the power outage, I got a phone call from one of the groomsmen saying that we needed to get to the Triple Crown Room ASAP because there were a handful of guys in there who stated they were “pitching everything in the room.” When we got there, sure enough, they were clearing out the entire room and thankfully we had awesome friends grabbing all of our stuff otherwise they were seriously just going to throw it all out. During this time, we also didn’t know that they were planning on completely flipping the St. Charles Room for Breakfast with Santa the next morning which was were we stored everything used during the reception that was then thrown behind the front desk.*Cut to today. I haven’t heard a peep from Hotel Baker with my many inquiries about a missing veil (it was found with a bridesmaid) or about the power outage situation. But I did receive an unsigned Christmas card from them to make up for everything. This original review was over 6000 Characters but I had to shorten it but that just how bad this venue is. Weddings are stressful enough. Save yourself some stress and don’t get married here.
Reviewed on 23-12-2021
K Plant (bride) 5 out of 5 Rating
Wedding Date 20-08-2021
We had an amazing experience with Hotel Baker! Danielle helped us with changes (bc of covid). The staff is awesome and food was amazing - our guests can't stop talking about the food and the wine (served at dinner). Thank you Hotel Baker you made our day perfect!
Reviewed on 04-12-2021
Wedding Date 20-08-2021
We had an amazing experience with Hotel Baker! Danielle helped us with changes (bc of covid). The staff is awesome and food was amazing - our guests can't stop talking about the food and the wine (served at dinner). Thank you Hotel Baker you made our day perfect!
Reviewed on 04-12-2021
Andrew Barbeau (bride) 1 out of 5 Rating
Wedding Date 21-11-2020
They wouldn't communicate with us, their wedding staff wouldn't call us or email us to plan our wedding. We would send a single email and wait weeks to hear back, we would leave a voicemail and wait weeks to hear back. We were fine with having the wedding at their venue and on our COVID rescheduled date but they were non-responsive and stopped helping us. We asked for a refund because they were ruining the excitement of getting married at Hotel Baker. They didn't do the bare minimum to communicate as a venue.Update: I guess the Hotel Baker needs our money more than us, because they decided to keep not only our deposit but also our subsequent payments. I grew up in St. Charles and I liked Hotel Baker, it's unfortunate they are not willing to be reasonable. We hope our $15000 helps them stay in business.
Reviewed on 05-11-2021
Wedding Date 21-11-2020
They wouldn't communicate with us, their wedding staff wouldn't call us or email us to plan our wedding. We would send a single email and wait weeks to hear back, we would leave a voicemail and wait weeks to hear back. We were fine with having the wedding at their venue and on our COVID rescheduled date but they were non-responsive and stopped helping us. We asked for a refund because they were ruining the excitement of getting married at Hotel Baker. They didn't do the bare minimum to communicate as a venue.Update: I guess the Hotel Baker needs our money more than us, because they decided to keep not only our deposit but also our subsequent payments. I grew up in St. Charles and I liked Hotel Baker, it's unfortunate they are not willing to be reasonable. We hope our $15000 helps them stay in business.
Reviewed on 05-11-2021
Julie Jones (bride) 5 out of 5 Rating
Wedding Date 08-10-2021
Hotel Baker is the most beautiful wedding venue with a stunning outdoor space for the perfect ceremony and cocktails. The staff was extremely professional and accommodating to work with while planning the wedding . The food was truly amazing and the guests raved about how fabulous it was. You could not ask for a more professional and customer focused banquet staff. Hotel Baker provided and incredibly friendly, welcoming and inviting atmosphere for the perfect wedding day!
Reviewed on 01-11-2021
Wedding Date 08-10-2021
Hotel Baker is the most beautiful wedding venue with a stunning outdoor space for the perfect ceremony and cocktails. The staff was extremely professional and accommodating to work with while planning the wedding . The food was truly amazing and the guests raved about how fabulous it was. You could not ask for a more professional and customer focused banquet staff. Hotel Baker provided and incredibly friendly, welcoming and inviting atmosphere for the perfect wedding day!
Reviewed on 01-11-2021
Julie Peggy (bride) 5 out of 5 Rating
Wedding Date 23-10-2021
We looked at a few others and decided upon Hotel Baker for so many reasons. The Staff was professional to work with in planning the wedding. We had a taste of the food during a wedding tasting event and every one of our guests raved about the exceptional food and excellent banquet staff. Everyone, from the Front Desk staff to the servers were friendly and welcoming. Most of all, the venue was beautiful and spectacular. We had our dream wedding and we highly recommend Hotel Baker to all.
Reviewed on 31-10-2021
Wedding Date 23-10-2021
We looked at a few others and decided upon Hotel Baker for so many reasons. The Staff was professional to work with in planning the wedding. We had a taste of the food during a wedding tasting event and every one of our guests raved about the exceptional food and excellent banquet staff. Everyone, from the Front Desk staff to the servers were friendly and welcoming. Most of all, the venue was beautiful and spectacular. We had our dream wedding and we highly recommend Hotel Baker to all.
Reviewed on 31-10-2021
Janelle Borsel (bride) 5 out of 5 Rating
Wedding Date 27-08-2021
We could not have been happier with our wedding at Hotel Baker. The staff from sales to banquet were so professional and made us feel special throughout the day. The hotel is just beautiful inside and out. It is so important to have good food for your guests and they did not disappoint (food outstanding). The day was perfect! Thank you Hotel Baker
Reviewed on 31-10-2021
Wedding Date 27-08-2021
We could not have been happier with our wedding at Hotel Baker. The staff from sales to banquet were so professional and made us feel special throughout the day. The hotel is just beautiful inside and out. It is so important to have good food for your guests and they did not disappoint (food outstanding). The day was perfect! Thank you Hotel Baker
Reviewed on 31-10-2021
Susan D (bride) 5 out of 5 Rating
Wedding Date 13-08-2021
We were married on August 13, 2021 and our wedding could not have been more perfect! From planning to execution, everything was flawless. We had an outdoor wedding and the setting with the river and terrace was stunning. The food was amazing - the best ever for a wedding according to our guests -and the reception was just so much fun. Thank you to the Hotel Baker and all of their talented and caring staff for making our day unique and absolutely unforgettable.
Reviewed on 31-10-2021
Wedding Date 13-08-2021
We were married on August 13, 2021 and our wedding could not have been more perfect! From planning to execution, everything was flawless. We had an outdoor wedding and the setting with the river and terrace was stunning. The food was amazing - the best ever for a wedding according to our guests -and the reception was just so much fun. Thank you to the Hotel Baker and all of their talented and caring staff for making our day unique and absolutely unforgettable.
Reviewed on 31-10-2021
Grant Edwards (bride) 5 out of 5 Rating
Wedding Date 06-09-2021
We were married last month at the Hotel Baker and we couldn’t be happier with how everything went! First, the manager was the best to work with she was easygoing and professional from the start, and made us and all of our guest feel very welcome. You couldn’t ask for a nicer person to work with and all our expectations were met and then some. The people that work there go out of their way to meet your every need, and are on top of everything. The food was also amazing all of our friends and family were raving at how delicious the filet and gnocchi were. The venue it’s self was beautiful and historic. We we’re married in the Garden right over the water. It was my wife’s dream wedding and Hotel Baker delivered. Wonderful in every way!
Reviewed on 31-10-2021
Wedding Date 06-09-2021
We were married last month at the Hotel Baker and we couldn’t be happier with how everything went! First, the manager was the best to work with she was easygoing and professional from the start, and made us and all of our guest feel very welcome. You couldn’t ask for a nicer person to work with and all our expectations were met and then some. The people that work there go out of their way to meet your every need, and are on top of everything. The food was also amazing all of our friends and family were raving at how delicious the filet and gnocchi were. The venue it’s self was beautiful and historic. We we’re married in the Garden right over the water. It was my wife’s dream wedding and Hotel Baker delivered. Wonderful in every way!
Reviewed on 31-10-2021
Robert Slabik (bride) 2 out of 5 Rating
Wedding Date 25-09-2021
Hotel Baker was a nightmare to deal with in an otherwise pleasant wedding experience. Our issues started the year prior with communication around the COVID pandemic. In early May 2020, we began asking Danielle Razee what the protocol would be around postponement or cancellations. While we never expected clear answers in such an ambiguous time, we were only met with vague legalese and increasingly delayed communications. In our view, Danielle consistently avoided answering specific questions about costs and timeline, and she took days or even weeks at a time to respond. Despite all of this, they also insisted on charging us with our 3rd quarterly deposit. Every other vendor we had at this time was able to speak to use like human beings. There are a lot of moving parts in a wedding, and Hotel Baker’s refusal to communicate with us caused a lot of undue stress and costs. In mid June 2020, Danielle offered that we could place a “soft hold” on a 2021 date in case we needed to postpone. We were happy with this and in late June we notified Danielle of our soft hold date. In August 2020, as the pandemic progressed and our 2020 date was officially under restriction, it was made official that the date would be postponed to Sept. 25th 2021. We were sent a contract amendment with a new date, updated deposit schedule, and with the clause that “no other terms or conditions of the contract are negated or changed as a result of this amendment.”In the initial contract, we were reserved the “penthouse suite,” which was a big drawing point for us in our decision to go with Hotel Baker. In May 2021, we reached out to confirm the rooms we had in our hotel block and were told we did not have the penthouse suite. Danielle said that they gave it to another couple when they reserved in July 2020. We were astounded that this was never communicated to us prior to that point, despite us placing a soft hold on the date almost a year prior (and a full month before the other couple) and expecting all contract terms would move forward as the amendment stated. What ensued after we brought up this fact was astonishing and incredibly disappointing to us. We had a call with Danielle and Rowena Salas – Hotel Baker’s co-owner. In our view, we felt like Rowena was rude, patronizing, and unapologetic on this call. To us, it did not seem like she was making an attempt to listen to our concerns or to placate the situation. We eventually decided it would be best to get lawyers involved, as it came down to a contractual dispute. We negotiated a middle ground through lawyers and proceeded with our 9/25/21 wedding.I would not recommend Hotel Baker to anyone. I am now aware that while some wedding vendors and venues can sell well upfront, they understand that once you are in the contract, most couples will not rock the boat when they are being mistreated. Neither my wife nor I have ever needed to get a lawyer involved in anything. It was incredibly deflating and disappointing that part of the planning for our big day was communicating back and forth with our first lawyer. As someone that also works in client services, on a professional level I have been unbelievably appalled by Hotel Baker’s poor communication and abysmal customer service. Again, I would not recommend Hotel Baker to anyone.For what its worth, the food was fantastic. The kitchen staff is wonderful. I can’t say the same about the management.
Reviewed on 31-10-2021
Wedding Date 25-09-2021
Hotel Baker was a nightmare to deal with in an otherwise pleasant wedding experience. Our issues started the year prior with communication around the COVID pandemic. In early May 2020, we began asking Danielle Razee what the protocol would be around postponement or cancellations. While we never expected clear answers in such an ambiguous time, we were only met with vague legalese and increasingly delayed communications. In our view, Danielle consistently avoided answering specific questions about costs and timeline, and she took days or even weeks at a time to respond. Despite all of this, they also insisted on charging us with our 3rd quarterly deposit. Every other vendor we had at this time was able to speak to use like human beings. There are a lot of moving parts in a wedding, and Hotel Baker’s refusal to communicate with us caused a lot of undue stress and costs. In mid June 2020, Danielle offered that we could place a “soft hold” on a 2021 date in case we needed to postpone. We were happy with this and in late June we notified Danielle of our soft hold date. In August 2020, as the pandemic progressed and our 2020 date was officially under restriction, it was made official that the date would be postponed to Sept. 25th 2021. We were sent a contract amendment with a new date, updated deposit schedule, and with the clause that “no other terms or conditions of the contract are negated or changed as a result of this amendment.”In the initial contract, we were reserved the “penthouse suite,” which was a big drawing point for us in our decision to go with Hotel Baker. In May 2021, we reached out to confirm the rooms we had in our hotel block and were told we did not have the penthouse suite. Danielle said that they gave it to another couple when they reserved in July 2020. We were astounded that this was never communicated to us prior to that point, despite us placing a soft hold on the date almost a year prior (and a full month before the other couple) and expecting all contract terms would move forward as the amendment stated. What ensued after we brought up this fact was astonishing and incredibly disappointing to us. We had a call with Danielle and Rowena Salas – Hotel Baker’s co-owner. In our view, we felt like Rowena was rude, patronizing, and unapologetic on this call. To us, it did not seem like she was making an attempt to listen to our concerns or to placate the situation. We eventually decided it would be best to get lawyers involved, as it came down to a contractual dispute. We negotiated a middle ground through lawyers and proceeded with our 9/25/21 wedding.I would not recommend Hotel Baker to anyone. I am now aware that while some wedding vendors and venues can sell well upfront, they understand that once you are in the contract, most couples will not rock the boat when they are being mistreated. Neither my wife nor I have ever needed to get a lawyer involved in anything. It was incredibly deflating and disappointing that part of the planning for our big day was communicating back and forth with our first lawyer. As someone that also works in client services, on a professional level I have been unbelievably appalled by Hotel Baker’s poor communication and abysmal customer service. Again, I would not recommend Hotel Baker to anyone.For what its worth, the food was fantastic. The kitchen staff is wonderful. I can’t say the same about the management.
Reviewed on 31-10-2021
Julianna Mitrius (bride) 5 out of 5 Rating
Wedding Date 04-09-2021
My husband and I could not have picked a better team and a wedding venue than Hotel Baker!!! The venue has such a vintage charm that guests were BLOWN away by. The boutique venue had everything we were looking for - hotel accommodations on-site where our guests could stay and where we could get ready the day of the wedding, a beautiful garden where we had our wedding ceremony on the boathouse, an outside patio overlooking the river, the Waterfront Room where we had for our cocktail hour, and of course, the reception ballroom with a beautiful lit up dance floor! I mean how cool is that! It was truly a spectacular experience for our guests and it was a dream wedding come true for us. Not only was the wedding venue space unique, but the food was amazing! So many guests told us it was the best food they have ever had at a wedding. We also had guests tell us our wedding was the most fun they had ever at a wedding. Hotel Baker truly delivered on all accounts. Rowena, the owner, is an absolute star to work with. She and her team are so genuine and such professionals. When we had to postpone our wedding at the start of 2020 because of the pandemic, they were so understanding. They have answered my millions of questions over the past two years all while doing so with a smile because they truly cared about making our wedding day special. If we could do it all over again, we wouldn't change a thing. Hotel Baker is dream wedding venue and will leave your guests talking about it long after your wedding day comes and goes. Plus, our wedding photos look like they are out of a wedding magazine. Hotel Baker's backdrop is timeless. The team also became family throughout the process. Thank you HB team for making our wedding dreams come true!!! We will be back to visit again soon :)
Reviewed on 25-10-2021
Wedding Date 04-09-2021
My husband and I could not have picked a better team and a wedding venue than Hotel Baker!!! The venue has such a vintage charm that guests were BLOWN away by. The boutique venue had everything we were looking for - hotel accommodations on-site where our guests could stay and where we could get ready the day of the wedding, a beautiful garden where we had our wedding ceremony on the boathouse, an outside patio overlooking the river, the Waterfront Room where we had for our cocktail hour, and of course, the reception ballroom with a beautiful lit up dance floor! I mean how cool is that! It was truly a spectacular experience for our guests and it was a dream wedding come true for us. Not only was the wedding venue space unique, but the food was amazing! So many guests told us it was the best food they have ever had at a wedding. We also had guests tell us our wedding was the most fun they had ever at a wedding. Hotel Baker truly delivered on all accounts. Rowena, the owner, is an absolute star to work with. She and her team are so genuine and such professionals. When we had to postpone our wedding at the start of 2020 because of the pandemic, they were so understanding. They have answered my millions of questions over the past two years all while doing so with a smile because they truly cared about making our wedding day special. If we could do it all over again, we wouldn't change a thing. Hotel Baker is dream wedding venue and will leave your guests talking about it long after your wedding day comes and goes. Plus, our wedding photos look like they are out of a wedding magazine. Hotel Baker's backdrop is timeless. The team also became family throughout the process. Thank you HB team for making our wedding dreams come true!!! We will be back to visit again soon :)
Reviewed on 25-10-2021
Libby Jackson (bride) 5 out of 5 Rating
Wedding Date 10-09-2021
Our wedding was perfect! If there was ever a problem, I was unaware because Kelly and her staff did such an amazing job. The venue is just gorgeous! My photographer said there is literally no place in the building that wouldn't be a beautiful photo. I wish we could get married again so we could throw another party at Hotel Baker!
Reviewed on 05-10-2021
Wedding Date 10-09-2021
Our wedding was perfect! If there was ever a problem, I was unaware because Kelly and her staff did such an amazing job. The venue is just gorgeous! My photographer said there is literally no place in the building that wouldn't be a beautiful photo. I wish we could get married again so we could throw another party at Hotel Baker!
Reviewed on 05-10-2021
Erin Pappadopoli (bride) 3 out of 5 Rating
Wedding Date 02-10-2021
Our actual wedding at Hotel Baker was beautiful! We will remember it fondly and the guests had a great time. The elegance of the room and garden really speak for themselves. We got so many compliments on the venue and the food was great. I loved the historic feel of things - it was very unique from other venues we looked at. The event staff was also great - the bartenders were fantastic, the wait staff, the front desk, and the people work staff for the event were polite, nice, accommodating, and friendly. I changed my mind a lot during the process and everyone was flexible about changing. However we had A LOT of issues with communication leading up to the event. In the months prior I was not too bothered because I figured other weddings were the priority and I was not an immediate concern. But in the week before and even the week leading up to the event I sent multiple emails, follow up emails, and phone calls and didn't hear anything until the day before the wedding. As a Type A person this was very frustrating and stressful and I didn't feel like our event was important or a priority. We had a lot of questions and nobody was answering them. I felt like I was bothering people which is not how a bride and groom should feel leading up to her wedding. Our florist tried contacting somebody at the Hotel for 3 weeks about information and she had to tell us she couldn't get a hold of anyone through phone or email. It was very frustrating. We were told somebody would box everything for us after the event, but then the wedding ended and I was told I had to do it all and luckily we had some bridesmaid and groomsmen that hadn't left yet that helped. If we were told ahead of time we would have to clean up then we could have prepared better. We also had a similar problem as another bride where I had to unexpectedly run most of my own rehearsal and on the day of nobody came to talk to us about what was going on with weather the day of the wedding - our MOH and BM had to go track people down. So overall, the wedding was BEAUTIFUL and the staff working the event was GREAT, but communication was very frustrating leading up to the event and the day of.
Reviewed on 04-10-2021
Wedding Date 02-10-2021
Our actual wedding at Hotel Baker was beautiful! We will remember it fondly and the guests had a great time. The elegance of the room and garden really speak for themselves. We got so many compliments on the venue and the food was great. I loved the historic feel of things - it was very unique from other venues we looked at. The event staff was also great - the bartenders were fantastic, the wait staff, the front desk, and the people work staff for the event were polite, nice, accommodating, and friendly. I changed my mind a lot during the process and everyone was flexible about changing. However we had A LOT of issues with communication leading up to the event. In the months prior I was not too bothered because I figured other weddings were the priority and I was not an immediate concern. But in the week before and even the week leading up to the event I sent multiple emails, follow up emails, and phone calls and didn't hear anything until the day before the wedding. As a Type A person this was very frustrating and stressful and I didn't feel like our event was important or a priority. We had a lot of questions and nobody was answering them. I felt like I was bothering people which is not how a bride and groom should feel leading up to her wedding. Our florist tried contacting somebody at the Hotel for 3 weeks about information and she had to tell us she couldn't get a hold of anyone through phone or email. It was very frustrating. We were told somebody would box everything for us after the event, but then the wedding ended and I was told I had to do it all and luckily we had some bridesmaid and groomsmen that hadn't left yet that helped. If we were told ahead of time we would have to clean up then we could have prepared better. We also had a similar problem as another bride where I had to unexpectedly run most of my own rehearsal and on the day of nobody came to talk to us about what was going on with weather the day of the wedding - our MOH and BM had to go track people down. So overall, the wedding was BEAUTIFUL and the staff working the event was GREAT, but communication was very frustrating leading up to the event and the day of.
Reviewed on 04-10-2021
Michelle Zito (bride) 5 out of 5 Rating
Wedding Date 27-08-2021
We had our wedding at Hotel Baker in August, and it exceeded all expectations! There were so many reasons why we selected this veue. For starters, the venue in and of itself is stunning - historic, unique, and absolutely beautiful. We took advantage of the whole space. Our ceremony was outside on the boat dock, which was gorgeous. Our cocktail hour was split between the rose garden (beautiful!) and the waterfront room giving our guests options to enjoy the outside or cool down from the 90 degree heat. :) Then our reception was in the rainbow room, which was the perfect layout to accommodate our guests. The room is spacious yet intimate so you can truly enjoy the company of all. The venue also was great for our out-of-town guests, giving them a place to stay, and getting to see and spend time in St. Charles! I especially loved getting ready in the Baker Suite with my bridesmaids. It was the perfect set up.Now I have to rave about Hotel Baker's staff because they are top-notch. They accommodated all of our special requests and made sure everything ran smoothly that evening. Our guests even commented on how great everyone and everything was. I'd also like to give a special shout-out to Jay - he is the best and runs a smooth operation! We loved working with him. Thank you to all!A few of the other things we loved: Hotel Baker helped us find other vendors that we needed (e.g., dawn bishop - a string trio, etc.), the food was so delicious, and what's included for the price. Hotel Baker, I cannot thank you enough. Thank you for making our wedding day absolute perfection. I wish I could live it over and over again!
Reviewed on 02-10-2021
Wedding Date 27-08-2021
We had our wedding at Hotel Baker in August, and it exceeded all expectations! There were so many reasons why we selected this veue. For starters, the venue in and of itself is stunning - historic, unique, and absolutely beautiful. We took advantage of the whole space. Our ceremony was outside on the boat dock, which was gorgeous. Our cocktail hour was split between the rose garden (beautiful!) and the waterfront room giving our guests options to enjoy the outside or cool down from the 90 degree heat. :) Then our reception was in the rainbow room, which was the perfect layout to accommodate our guests. The room is spacious yet intimate so you can truly enjoy the company of all. The venue also was great for our out-of-town guests, giving them a place to stay, and getting to see and spend time in St. Charles! I especially loved getting ready in the Baker Suite with my bridesmaids. It was the perfect set up.Now I have to rave about Hotel Baker's staff because they are top-notch. They accommodated all of our special requests and made sure everything ran smoothly that evening. Our guests even commented on how great everyone and everything was. I'd also like to give a special shout-out to Jay - he is the best and runs a smooth operation! We loved working with him. Thank you to all!A few of the other things we loved: Hotel Baker helped us find other vendors that we needed (e.g., dawn bishop - a string trio, etc.), the food was so delicious, and what's included for the price. Hotel Baker, I cannot thank you enough. Thank you for making our wedding day absolute perfection. I wish I could live it over and over again!
Reviewed on 02-10-2021
Lyndsey Argast (bride) 1 out of 5 Rating
Wedding Date 14-08-2021
Due to our family and friends working extra hard, our wedding was beautiful, but it was constantly on the verge of disaster because of the unprofessionalism of Hotel Baker’s management. After numerous emails and calls to the hotel last 3 weeks, it’s time for our story to be shared in hopes that no other couple has to go through this experience.It is unfortunate enough to have to be a Covid wedding couple. When trying to reschedule our event the contact didn’t answer us for weeks. It took getting in contact with a different person (who no longer works for Hotel Baker) to even get dates for rescheduling. At that time I asked the owner/manager to switch contacts for our event. We were not granted that opportunity.Two years of email communication between the event contact and ourselves during this planning was less than satisfactory. Every email required multiple follow-up emails to get an answer. She was basically unreachable by phone, as we only had one conversation on the telephone prior to the event. At the rehearsal, our event contact didn’t come to help show us how weddings at the venue are usually run. We ran the rehearsal ourselves without knowing the room or understanding the system Hotel Baker has in place. On the wedding day, our event contact didn’t show up and never reached out to us. No one from Hotel Baker came until nearly 6 hours after the time our coordinator said they would. The general manager arrived to help.The Hotel owner showed up at some point only to give us excuses and no attempts to help. She instead gave my brother-in-law attitude and rude behavior. All event details were prepared into a document that Hotel Baker had. We had folders, printouts, day sheets, and somehow no one knew what was happening the day of our event. My mother, my siblings, and even my husband were constantly asked what was supposed to be happening by the event staff. At the end of the night, we were told the bar in the lobby would be open until 2 am after our event ended at midnight. This was not the case. The bar was closed before our wedding was even over. There was no prior information communicated about the retrieval of items. Within hours of leaving the Hotel, my mother noticed that we did not have my bouquet. She called Hotel Baker to let them know and was told she would receive a callback. She did not get a call so 3 days later she called again. She was told at this point that anything unretrieved after 48 hours is thrown away. Apparently, even when you call to inquire about an item left, it is still thrown away without notice. Additionally, raw chicken was served to a guest resulting in food poisoning. I attached a photo to my email chain for reference but apparently, that doesn’t need to be addressed either. This venue runs a restaurant and bar daily. We are fully aware that this place is an old hotel and loved the aesthetic it brought to our wedding. The garden, the hallways, the room where everything took place were beautiful. But for how much our guests paid for their rooms it was unacceptable how dirty the rooms were from multiple cobwebs, broken windows, and pieces of ceiling hanging. At this point, we have been reaching out to Hotel Baker to try to resolve these issues. We spent 2 years planning a wedding with Hotel Baker for them to not show up, know what was going on, or even try to resolve the numerous issues we brought to their attention.
Reviewed on 02-09-2021
Wedding Date 14-08-2021
Due to our family and friends working extra hard, our wedding was beautiful, but it was constantly on the verge of disaster because of the unprofessionalism of Hotel Baker’s management. After numerous emails and calls to the hotel last 3 weeks, it’s time for our story to be shared in hopes that no other couple has to go through this experience.It is unfortunate enough to have to be a Covid wedding couple. When trying to reschedule our event the contact didn’t answer us for weeks. It took getting in contact with a different person (who no longer works for Hotel Baker) to even get dates for rescheduling. At that time I asked the owner/manager to switch contacts for our event. We were not granted that opportunity.Two years of email communication between the event contact and ourselves during this planning was less than satisfactory. Every email required multiple follow-up emails to get an answer. She was basically unreachable by phone, as we only had one conversation on the telephone prior to the event. At the rehearsal, our event contact didn’t come to help show us how weddings at the venue are usually run. We ran the rehearsal ourselves without knowing the room or understanding the system Hotel Baker has in place. On the wedding day, our event contact didn’t show up and never reached out to us. No one from Hotel Baker came until nearly 6 hours after the time our coordinator said they would. The general manager arrived to help.The Hotel owner showed up at some point only to give us excuses and no attempts to help. She instead gave my brother-in-law attitude and rude behavior. All event details were prepared into a document that Hotel Baker had. We had folders, printouts, day sheets, and somehow no one knew what was happening the day of our event. My mother, my siblings, and even my husband were constantly asked what was supposed to be happening by the event staff. At the end of the night, we were told the bar in the lobby would be open until 2 am after our event ended at midnight. This was not the case. The bar was closed before our wedding was even over. There was no prior information communicated about the retrieval of items. Within hours of leaving the Hotel, my mother noticed that we did not have my bouquet. She called Hotel Baker to let them know and was told she would receive a callback. She did not get a call so 3 days later she called again. She was told at this point that anything unretrieved after 48 hours is thrown away. Apparently, even when you call to inquire about an item left, it is still thrown away without notice. Additionally, raw chicken was served to a guest resulting in food poisoning. I attached a photo to my email chain for reference but apparently, that doesn’t need to be addressed either. This venue runs a restaurant and bar daily. We are fully aware that this place is an old hotel and loved the aesthetic it brought to our wedding. The garden, the hallways, the room where everything took place were beautiful. But for how much our guests paid for their rooms it was unacceptable how dirty the rooms were from multiple cobwebs, broken windows, and pieces of ceiling hanging. At this point, we have been reaching out to Hotel Baker to try to resolve these issues. We spent 2 years planning a wedding with Hotel Baker for them to not show up, know what was going on, or even try to resolve the numerous issues we brought to their attention.
Reviewed on 02-09-2021
Elise Durbin (bride) 5 out of 5 Rating
Wedding Date 21-08-2021
We had our wedding at hotel baker 8/21 and cannot express how fabulous it was. The staff, venue, food, everything was 10000/10!! We had a particular vision in mind and the hotel baker team surpassed our expectations. We are glad to call them family and truly cannot thank them enough for making our wedding dreams come true!!!
Reviewed on 28-08-2021
Wedding Date 21-08-2021
We had our wedding at hotel baker 8/21 and cannot express how fabulous it was. The staff, venue, food, everything was 10000/10!! We had a particular vision in mind and the hotel baker team surpassed our expectations. We are glad to call them family and truly cannot thank them enough for making our wedding dreams come true!!!
Reviewed on 28-08-2021
Carrie King (bride) 5 out of 5 Rating
Wedding Date 06-08-2021
Had our first date at the piano bar Rox City Grille then our wedding in the rainbow room 3 years later. The outside boathouse deck on the River is the most beautiful place to eat “I Do” then enjoy cocktails in the Rose Garden. Appetizers people are still raving about. The light up floor in the Rainbow Room is fabulous and makes dancing and pictures so fun. The food is great …get the filet and blue cheese salad with raspberries. Service was speedy. The color choices and accent sashes and starry night swags make the room pop. People are still talking about the best wedding ever.
Reviewed on 13-08-2021
Wedding Date 06-08-2021
Had our first date at the piano bar Rox City Grille then our wedding in the rainbow room 3 years later. The outside boathouse deck on the River is the most beautiful place to eat “I Do” then enjoy cocktails in the Rose Garden. Appetizers people are still raving about. The light up floor in the Rainbow Room is fabulous and makes dancing and pictures so fun. The food is great …get the filet and blue cheese salad with raspberries. Service was speedy. The color choices and accent sashes and starry night swags make the room pop. People are still talking about the best wedding ever.
Reviewed on 13-08-2021
Holly Marihugh (other) 5 out of 5 Rating
Wedding Date 31-07-2021
I hosted a delightful Wedding Rehearsal Dinner in the Hotel Baker Rainbow Room. It was managed superbly: The delicious food, the elegant table settings, the professional staff, and the overall ambiance of the room was all conducted at perfect pitch.
Reviewed on 10-08-2021
Wedding Date 31-07-2021
I hosted a delightful Wedding Rehearsal Dinner in the Hotel Baker Rainbow Room. It was managed superbly: The delicious food, the elegant table settings, the professional staff, and the overall ambiance of the room was all conducted at perfect pitch.
Reviewed on 10-08-2021
Becky Juilfs (other) 5 out of 5 Rating
Wedding Date 12-06-2021
My daughter and son-in-laws wedding reception was held in the Rainbow Room at Hotel Baker and it was wonderful! Hotel Baker is so beautiful and it made the reception so elegant. The food was top notch as was the service. The staff was so friendly and welcoming. The cocktail hour was held in the rose garden and our guests thought it was beautiful. They thought the whole venue was beautiful and we've received so many compliments. The light up dance floor is so fun!! The Colonel Baker Suite was perfect for the bridal party go get hair and makeup done as it had great lighting coming in thru the big windows. I highly recommend Hotel Baker if you are looking to have a beautiful, elegant wedding reception with wonderful food and service. We ended our weekend with great memories. Also, the groom was the 3rd generation in his family to use Hotel Baker for his reception!!
Reviewed on 19-06-2021
Wedding Date 12-06-2021
My daughter and son-in-laws wedding reception was held in the Rainbow Room at Hotel Baker and it was wonderful! Hotel Baker is so beautiful and it made the reception so elegant. The food was top notch as was the service. The staff was so friendly and welcoming. The cocktail hour was held in the rose garden and our guests thought it was beautiful. They thought the whole venue was beautiful and we've received so many compliments. The light up dance floor is so fun!! The Colonel Baker Suite was perfect for the bridal party go get hair and makeup done as it had great lighting coming in thru the big windows. I highly recommend Hotel Baker if you are looking to have a beautiful, elegant wedding reception with wonderful food and service. We ended our weekend with great memories. Also, the groom was the 3rd generation in his family to use Hotel Baker for his reception!!
Reviewed on 19-06-2021
Kathrin Filbrich (bride) 5 out of 5 Rating
Wedding Date 21-05-2021
Friday May, 21, 2021 is a day to remember for the rest of our life’s.When a destination wedding became off limits due to CoVid the choice of a hometown wedding was made. Baker Church and the beautiful historic Hotel Baker were an easy choice to make.The gorgeous waterfront room has so many beautiful details, the outdoor patio and Rose-garden are so inviting and picturesque.Our food was incredibly delicious, the staff beyond accommodating and awesome.Jessica our sweet wedding coordinator made planing our day easy and amazingly executed every detail of that day. Only sad part is that the day is over but the memories will last us a lifetime.Well done Hotel Baker 👏💞🎉
Reviewed on 11-06-2021
Wedding Date 21-05-2021
Friday May, 21, 2021 is a day to remember for the rest of our life’s.When a destination wedding became off limits due to CoVid the choice of a hometown wedding was made. Baker Church and the beautiful historic Hotel Baker were an easy choice to make.The gorgeous waterfront room has so many beautiful details, the outdoor patio and Rose-garden are so inviting and picturesque.Our food was incredibly delicious, the staff beyond accommodating and awesome.Jessica our sweet wedding coordinator made planing our day easy and amazingly executed every detail of that day. Only sad part is that the day is over but the memories will last us a lifetime.Well done Hotel Baker 👏💞🎉
Reviewed on 11-06-2021
Stephanie Earl (bride) 5 out of 5 Rating
Wedding Date 15-05-2021
Hotel Baker made the wedding of my dreams come true!! Every guest told me how beautiful the wedding was and how amazing the food was. I got many \"this was the best wedding we've ever been to\" comments :) Jessica was amazing and super helpful as well!!
Reviewed on 21-05-2021
Wedding Date 15-05-2021
Hotel Baker made the wedding of my dreams come true!! Every guest told me how beautiful the wedding was and how amazing the food was. I got many \"this was the best wedding we've ever been to\" comments :) Jessica was amazing and super helpful as well!!
Reviewed on 21-05-2021
Dan Short (groom) 5 out of 5 Rating
Wedding Date 04-09-2020
My wife and I got married at Hotel Baker in September and are still on cloud 9! Hotel Baker was extremely impressive to work with and had every detail of the event down to a science. We were one of the couples which had to reschedule our wedding due to COVID, and found HB to be accommodating through the process. They even had a plan to break up our guest list between two ballrooms and moving the dance floor outside (which I would highly recommend if the weather is nice). Danielle was awesome to work with, and overall we couldn't be happier that we picked Hotel Baker for our special day.
Reviewed on 26-10-2020
Wedding Date 04-09-2020
My wife and I got married at Hotel Baker in September and are still on cloud 9! Hotel Baker was extremely impressive to work with and had every detail of the event down to a science. We were one of the couples which had to reschedule our wedding due to COVID, and found HB to be accommodating through the process. They even had a plan to break up our guest list between two ballrooms and moving the dance floor outside (which I would highly recommend if the weather is nice). Danielle was awesome to work with, and overall we couldn't be happier that we picked Hotel Baker for our special day.
Reviewed on 26-10-2020
Mary Watts (parent) 5 out of 5 Rating
Wedding Date 04-10-2020
My daughter and her fiance had their wedding reception at Hotel Baker and the experience was wonderful! The day was incredible and went off without a hitch. The staff was anticipatory and responsive, the food was excellent, and Hotel Baker was beautiful. Danielle, along with many others made the planning process easy and enjoyable.
Reviewed on 18-10-2020
Wedding Date 04-10-2020
My daughter and her fiance had their wedding reception at Hotel Baker and the experience was wonderful! The day was incredible and went off without a hitch. The staff was anticipatory and responsive, the food was excellent, and Hotel Baker was beautiful. Danielle, along with many others made the planning process easy and enjoyable.
Reviewed on 18-10-2020
Carol Gilbery (parent) 5 out of 5 Rating
Wedding Date 10-10-2020
Hotel Baker has it all. From our first meeting with Jessica, the sales and wedding coordinator, to her ability to execute the details the day of the wedding, she is there every step of the way. She is very responsive, knowledgeable, and professional. The gardens are beautiful and whether it’s the river, garden, patio, or indoors, there are many options and back drops for your ceremony. The staff is very accommodating, the food is wonderful, and was served hot! There was even a special touch for the bride and groom at the end of the night, when they returned to their room. All your guests will love all Hotel Baker has to offer. Perfect location!
Reviewed on 16-10-2020
Wedding Date 10-10-2020
Hotel Baker has it all. From our first meeting with Jessica, the sales and wedding coordinator, to her ability to execute the details the day of the wedding, she is there every step of the way. She is very responsive, knowledgeable, and professional. The gardens are beautiful and whether it’s the river, garden, patio, or indoors, there are many options and back drops for your ceremony. The staff is very accommodating, the food is wonderful, and was served hot! There was even a special touch for the bride and groom at the end of the night, when they returned to their room. All your guests will love all Hotel Baker has to offer. Perfect location!
Reviewed on 16-10-2020
Lindsay Gierke (bride) 5 out of 5 Rating
Wedding Date 03-10-2020
We had the best experience planning our wedding at Hotel Baker. Dani and Rowena were very helpful and accommodating, and made the planning of our event less stressful, given the obstacles that we faced moving forward with a wedding during the COVID-19 pandemic. Hotel Baker is a one-of-a-kind space. Our wedding felt like a fairytale.
Reviewed on 14-10-2020
Wedding Date 03-10-2020
We had the best experience planning our wedding at Hotel Baker. Dani and Rowena were very helpful and accommodating, and made the planning of our event less stressful, given the obstacles that we faced moving forward with a wedding during the COVID-19 pandemic. Hotel Baker is a one-of-a-kind space. Our wedding felt like a fairytale.
Reviewed on 14-10-2020
Katrina Garces (bride) 5 out of 5 Rating
Wedding Date 27-12-2019
We were married on 12/27/2019 and it was an absolute DREAM. We had our cocktail hour in the Waterfront room and reception in the Rainbow room, both were stunning! We were a bit nervous having our wedding so close to the holidays but are so glad we went for it! The added holiday decor made the rooms magical and gave the entire hotel just a little bit of extra charm! Plus, it happened to be in the 60's so we captured some beautiful waterfront photos outdoors! (Chicago weather lol) We worked with Danielle, who was a true angel and made everything so seamless. The entire staff was wonderful and made sure our day went smoothly (from coffee to the room we were getting ready in, to a heart shaped pizza and slices of cake waiting for us after the party)!This is truly a one-of-a-kind venue and captured the romantic vibe we were hoping for. We loved having so many of our guests stay at the hotel and were able to visit with them the next day. The on-site bar was also great for guests to make a pit spot in-between our church ceremony and the start of cocktail hour. Lastly, the photos of everyone dancing on the light-up floor in the rainbow room are amazing! Just overall, a fantastic venue and I truly couldn't be happier with our experience!
Reviewed on 04-06-2020
Wedding Date 27-12-2019
We were married on 12/27/2019 and it was an absolute DREAM. We had our cocktail hour in the Waterfront room and reception in the Rainbow room, both were stunning! We were a bit nervous having our wedding so close to the holidays but are so glad we went for it! The added holiday decor made the rooms magical and gave the entire hotel just a little bit of extra charm! Plus, it happened to be in the 60's so we captured some beautiful waterfront photos outdoors! (Chicago weather lol) We worked with Danielle, who was a true angel and made everything so seamless. The entire staff was wonderful and made sure our day went smoothly (from coffee to the room we were getting ready in, to a heart shaped pizza and slices of cake waiting for us after the party)!This is truly a one-of-a-kind venue and captured the romantic vibe we were hoping for. We loved having so many of our guests stay at the hotel and were able to visit with them the next day. The on-site bar was also great for guests to make a pit spot in-between our church ceremony and the start of cocktail hour. Lastly, the photos of everyone dancing on the light-up floor in the rainbow room are amazing! Just overall, a fantastic venue and I truly couldn't be happier with our experience!
Reviewed on 04-06-2020
Mary Byker (bride) 5 out of 5 Rating
Wedding Date 29-02-2020
Hotel Baker was the perfect venue for our wedding! We stayed in the Penthouse Suite and I would highly recommend it. My bridesmaids and I got ready in the suite. The wedding was exactly what we pictured. We had our cocktail hour in the Waterfront Room and our Reception in the Rainbow Room. It was perfect. Our wedding was lovely, elegant, and timeless! The service was impeccable! Someone always made sure we had whatever we needed: drinks at cocktail hour, appetizers at our table at dinner, even a heart shaped Lou Malnati's pizza when we got back to our room! :) Highly recommend!
Reviewed on 28-03-2020
Wedding Date 29-02-2020
Hotel Baker was the perfect venue for our wedding! We stayed in the Penthouse Suite and I would highly recommend it. My bridesmaids and I got ready in the suite. The wedding was exactly what we pictured. We had our cocktail hour in the Waterfront Room and our Reception in the Rainbow Room. It was perfect. Our wedding was lovely, elegant, and timeless! The service was impeccable! Someone always made sure we had whatever we needed: drinks at cocktail hour, appetizers at our table at dinner, even a heart shaped Lou Malnati's pizza when we got back to our room! :) Highly recommend!
Reviewed on 28-03-2020
Heather Cantrell (bride) 5 out of 5 Rating
Wedding Date 22-02-2020
Hotel Baker is an amazing venue. They kept my day stress free and perfect. I think it was worth every penny and I would 100% recommend this venue to everyone. It is such a classic STC location and everyone thought the night was magical. I wish we could get married again just so we can have another huge party here! Rowena and the entire staff are amazing. The hotels rooms are SO cute!!! Also, there’s free breakfast with bacon in the morning (which all of our overnight guests were thankful for!)
Reviewed on 05-03-2020
Wedding Date 22-02-2020
Hotel Baker is an amazing venue. They kept my day stress free and perfect. I think it was worth every penny and I would 100% recommend this venue to everyone. It is such a classic STC location and everyone thought the night was magical. I wish we could get married again just so we can have another huge party here! Rowena and the entire staff are amazing. The hotels rooms are SO cute!!! Also, there’s free breakfast with bacon in the morning (which all of our overnight guests were thankful for!)
Reviewed on 05-03-2020
Nick Lekovic (groom) 4 out of 5 Rating
Wedding Date 18-10-2019
Hotel Baker Hosted our Wedding Reception, and we could not have picked a better venue! The hotel is beautiful, and the management did a fantastic job helping cater to our needs! Rowena was the main point in our preparation, and she did everything we could have asked for in preparation for the big day! Thank you so much for all the time and effort you put in into making our night happen!
Reviewed on 20-12-2019
Wedding Date 18-10-2019
Hotel Baker Hosted our Wedding Reception, and we could not have picked a better venue! The hotel is beautiful, and the management did a fantastic job helping cater to our needs! Rowena was the main point in our preparation, and she did everything we could have asked for in preparation for the big day! Thank you so much for all the time and effort you put in into making our night happen!
Reviewed on 20-12-2019
Laura Marzullo (bride) 5 out of 5 Rating
Wedding Date 07-09-2019
We had our wedding in September at Hotel Baker in Saint Charles. The Rose Garden was absolutely beautiful and so was the backdrop of the Fox River. We had our ceremony on the boat dock and cocktails in the Rose Garden which allowed our guests to mingle in a stunning, natural setting. The staff and owner all worked hard and seemed genuinely invested to make our special day the very best. The food was delicious, and the Rainbow Room created a nostalgic elegance. The lighted floor made the dancing that much more fun, and the mezzanine created a unique opportunity to have seating for everyone with a good view of the evening. There's no shortage of unique places for photo opportunities both inside and out.
Reviewed on 14-12-2019
Wedding Date 07-09-2019
We had our wedding in September at Hotel Baker in Saint Charles. The Rose Garden was absolutely beautiful and so was the backdrop of the Fox River. We had our ceremony on the boat dock and cocktails in the Rose Garden which allowed our guests to mingle in a stunning, natural setting. The staff and owner all worked hard and seemed genuinely invested to make our special day the very best. The food was delicious, and the Rainbow Room created a nostalgic elegance. The lighted floor made the dancing that much more fun, and the mezzanine created a unique opportunity to have seating for everyone with a good view of the evening. There's no shortage of unique places for photo opportunities both inside and out.
Reviewed on 14-12-2019
Teri H (parent) 5 out of 5 Rating
Wedding Date 09-11-2019
The staff at Hotel Baker was professional, gracious and extremely helpful in planning our wedding reception. Every promise was kept and they accommodated every request. Our guests raved about the unique beauty of the venue and the excellent meal. We couldn’t have been happier!
Reviewed on 18-11-2019
Wedding Date 09-11-2019
The staff at Hotel Baker was professional, gracious and extremely helpful in planning our wedding reception. Every promise was kept and they accommodated every request. Our guests raved about the unique beauty of the venue and the excellent meal. We couldn’t have been happier!
Reviewed on 18-11-2019
Mary Frankenthal (parent) 5 out of 5 Rating
Wedding Date 27-09-2019
As mother of the bride I thought for sure I wasn’t going to be able to enjoy my daughters wedding day because I was the hostess. Nothing was further from the truth! As soon as those Rainbow Room doors opened and my husband and I were announced we enjoyed being guests at the best wedding we ever attended thanks to The Hotel Baker wedding planner Travis and the banquet staff. The day was perfection even though Mother Nature didn’t cooperate. If you are looking for easy elegance...a venue so classic and beautiful where you just show up and they do the rest! Have your wedding at The Hotel Baker. I can’t think of one complaint or disappointment.
Reviewed on 10-10-2019
Wedding Date 27-09-2019
As mother of the bride I thought for sure I wasn’t going to be able to enjoy my daughters wedding day because I was the hostess. Nothing was further from the truth! As soon as those Rainbow Room doors opened and my husband and I were announced we enjoyed being guests at the best wedding we ever attended thanks to The Hotel Baker wedding planner Travis and the banquet staff. The day was perfection even though Mother Nature didn’t cooperate. If you are looking for easy elegance...a venue so classic and beautiful where you just show up and they do the rest! Have your wedding at The Hotel Baker. I can’t think of one complaint or disappointment.
Reviewed on 10-10-2019
Donna A (parent) 5 out of 5 Rating
Wedding Date 28-09-2019
Had an overall great experience with my daughters wedding on 9/28/19. From the responsiveness of Claire, whom we first worked with, to the attention to detail by Travis, who took over! The food was outstanding and the wait staff was awesome! Thanks for a beautiful wedding evening Hotel Baker!
Reviewed on 03-10-2019
Wedding Date 28-09-2019
Had an overall great experience with my daughters wedding on 9/28/19. From the responsiveness of Claire, whom we first worked with, to the attention to detail by Travis, who took over! The food was outstanding and the wait staff was awesome! Thanks for a beautiful wedding evening Hotel Baker!
Reviewed on 03-10-2019
Erin Abate (bride) 5 out of 5 Rating
Wedding Date 28-09-2019
Hotel Baker has been my dream wedding venue for years, and my husband and I were very lucky to have our reception there on 9/28/19! We began working with Claire over a year ago- she is no longer with the venue, and while the communication of her departure was not ideal in our minds (from a management perspective), Travis and Rowena were super accommodating and met with us right away to put our minds at ease! Our cocktail hour was held in the Waterfront Room & Rose Garden, which people absolutely loved and it was great having full use of the space. Our reception was held in the Rainbow Room, which was super unique and we loved the antique feel and charm. The lighted dance floor is unmatched and unlike anything I've ever seen! The food was amazing, both appetizers and dinner, which was extremely important to my family and I while planning. Travis Richard is amazing at what he does- so friendly, energetic, and detail oriented. Mike also made us feel so special and was super communicative throughout the entire evening. My husband and I didn't get a chance to sit down and eat our cake since we were up mingling, but Mike made sure to wrap them up and have them waiting in our room when we turned in for the evening. The wait staff was so friendly, I've never been treated so well and that was an amazing touch. A few things I wanted to call out that of course don't affect my rating and did not negatively impact the evening, but some couples may find important when booking. 1) A few of our guests received the incorrect dinner entrees, despite us color-coding the name cards at each place setting. 2) A few of our guests' rooms were incorrectly canceled by the hotel sometime throughout the months leading up to the wedding, causing panic for a few guests upon check-in. Specifically, my Maid of Honor and Aunt were told their rooms were \"canceled\" for the night of the wedding, which in my mind is an incorrect term to use when they have very clearly booked far in advance. Luckily, the front desk staff was able to find rooms for everyone that had that issue and they were happy in the end. It is probably just an outdated, slow check-in system. 3) We were not told how to pick up the top tier of the cake, I guess that may be on us because we didn't know to ask, but luckily the waitress at breakfast the next day mentioned to us that it was in the fridge and she brought it out for us. She was amazing as well, I wish I could remember her name. All in all, we highly recommend Hotel Baker for anyone wanting to get married in a unique and memorable venue. You will not be disappointed! Thanks for all that you guys do.
Reviewed on 01-10-2019
Wedding Date 28-09-2019
Hotel Baker has been my dream wedding venue for years, and my husband and I were very lucky to have our reception there on 9/28/19! We began working with Claire over a year ago- she is no longer with the venue, and while the communication of her departure was not ideal in our minds (from a management perspective), Travis and Rowena were super accommodating and met with us right away to put our minds at ease! Our cocktail hour was held in the Waterfront Room & Rose Garden, which people absolutely loved and it was great having full use of the space. Our reception was held in the Rainbow Room, which was super unique and we loved the antique feel and charm. The lighted dance floor is unmatched and unlike anything I've ever seen! The food was amazing, both appetizers and dinner, which was extremely important to my family and I while planning. Travis Richard is amazing at what he does- so friendly, energetic, and detail oriented. Mike also made us feel so special and was super communicative throughout the entire evening. My husband and I didn't get a chance to sit down and eat our cake since we were up mingling, but Mike made sure to wrap them up and have them waiting in our room when we turned in for the evening. The wait staff was so friendly, I've never been treated so well and that was an amazing touch. A few things I wanted to call out that of course don't affect my rating and did not negatively impact the evening, but some couples may find important when booking. 1) A few of our guests received the incorrect dinner entrees, despite us color-coding the name cards at each place setting. 2) A few of our guests' rooms were incorrectly canceled by the hotel sometime throughout the months leading up to the wedding, causing panic for a few guests upon check-in. Specifically, my Maid of Honor and Aunt were told their rooms were \"canceled\" for the night of the wedding, which in my mind is an incorrect term to use when they have very clearly booked far in advance. Luckily, the front desk staff was able to find rooms for everyone that had that issue and they were happy in the end. It is probably just an outdated, slow check-in system. 3) We were not told how to pick up the top tier of the cake, I guess that may be on us because we didn't know to ask, but luckily the waitress at breakfast the next day mentioned to us that it was in the fridge and she brought it out for us. She was amazing as well, I wish I could remember her name. All in all, we highly recommend Hotel Baker for anyone wanting to get married in a unique and memorable venue. You will not be disappointed! Thanks for all that you guys do.
Reviewed on 01-10-2019
Johnny Karatheodore (groom) 5 out of 5 Rating
Wedding Date 20-09-2019
We booked the Hotel Baker for our wedding rehearsal dinner on 9/19/19. We had the pleasure of working personally with Rowena and her staff over the past couple of months going over details and specifics for our dinner. They were extremely professional and helpful in making the entire process seemingly effortless. The end result was a beautiful room, great service and absolutely delicious food for us and our guests. The courtyard outside the room was the perfect place for pictures and some after dinner drinks before heading over to Rox City grill & lounge in the lobby to continue the party. The location was perfect. ***SPECIAL NOTE : You have to try the cookies! Our guests ate the entire tray. Amazing !!!Thank you to The Baker Hotel for making our night so special. Love, Johnny & Ashley Karatheodore
Reviewed on 27-09-2019
Wedding Date 20-09-2019
We booked the Hotel Baker for our wedding rehearsal dinner on 9/19/19. We had the pleasure of working personally with Rowena and her staff over the past couple of months going over details and specifics for our dinner. They were extremely professional and helpful in making the entire process seemingly effortless. The end result was a beautiful room, great service and absolutely delicious food for us and our guests. The courtyard outside the room was the perfect place for pictures and some after dinner drinks before heading over to Rox City grill & lounge in the lobby to continue the party. The location was perfect. ***SPECIAL NOTE : You have to try the cookies! Our guests ate the entire tray. Amazing !!!Thank you to The Baker Hotel for making our night so special. Love, Johnny & Ashley Karatheodore
Reviewed on 27-09-2019
Mr. and Mrs. Bruner (bride) 5 out of 5 Rating
Wedding Date 21-09-2019
Stop your search here because you have found the venue you are looking for. You will not find a better quality of service, friendlier staff, or more attention to detail anywhere else!My husband and I had our wedding at the Hotel Baker and start to finish it was an effortless night made only possible by the Hotel Baker staff. Travis Richards and Mike Pegahi will both make you feel like you are the most important person in the room. They are exceptional at planning and they will take care of EVERYTHING with a light heart and sense of humor. The food was delicious, served by the most professional wait staff, and the Chef accommodated our need for plant based meals. We will undoubtedly be back to the Hotel Baker and hope you will choose this venue for your party. You will be overjoyed you did!
Reviewed on 26-09-2019
Wedding Date 21-09-2019
Stop your search here because you have found the venue you are looking for. You will not find a better quality of service, friendlier staff, or more attention to detail anywhere else!My husband and I had our wedding at the Hotel Baker and start to finish it was an effortless night made only possible by the Hotel Baker staff. Travis Richards and Mike Pegahi will both make you feel like you are the most important person in the room. They are exceptional at planning and they will take care of EVERYTHING with a light heart and sense of humor. The food was delicious, served by the most professional wait staff, and the Chef accommodated our need for plant based meals. We will undoubtedly be back to the Hotel Baker and hope you will choose this venue for your party. You will be overjoyed you did!
Reviewed on 26-09-2019
Danielle Scholl (bride) 5 out of 5 Rating
Wedding Date 30-03-2019
A little late to writing this but Hotel Baker was an amazing venue. The Rainbow Room got compliments all night and gave us that romantic feel we were looking for. Casey was SO responsive to my emails. Any little question I had and she responded in less than 24 hours, most of the time within the hour. Hotel Baker made my wedding planning so easy, can’t recommend enough. Dream wedding come true thanks to you!
Reviewed on 23-09-2019
Wedding Date 30-03-2019
A little late to writing this but Hotel Baker was an amazing venue. The Rainbow Room got compliments all night and gave us that romantic feel we were looking for. Casey was SO responsive to my emails. Any little question I had and she responded in less than 24 hours, most of the time within the hour. Hotel Baker made my wedding planning so easy, can’t recommend enough. Dream wedding come true thanks to you!
Reviewed on 23-09-2019
Pamela Barney (parent) 5 out of 5 Rating
Wedding Date 24-08-2019
Hotel Barker is a beautiful wedding venue, starting with the Rose Garden ceremony to the Rainbow Room reception. It was everything our daughter dreamed of for her wedding day. Beyond the beauty, the staff was professional, friendly, and efficient. The food was excellent. Claire, the Catering Manager, was awesome to work with. We highly recommend the Hotel Baker to host your wedding.
Reviewed on 29-08-2019
Wedding Date 24-08-2019
Hotel Barker is a beautiful wedding venue, starting with the Rose Garden ceremony to the Rainbow Room reception. It was everything our daughter dreamed of for her wedding day. Beyond the beauty, the staff was professional, friendly, and efficient. The food was excellent. Claire, the Catering Manager, was awesome to work with. We highly recommend the Hotel Baker to host your wedding.
Reviewed on 29-08-2019
Amanda Schmidt (bride) 5 out of 5 Rating
Wedding Date 17-08-2019
My husband and I just celebrated our wedding at Hotel Baker, and we truly could not have pictured a more perfect day! For any couple looking for a wedding venue that is beautiful, unique, and convenient, with exception service, you should consider Hotel Baker! I would like to especially make a plug to any Chicago couples (like my husband and I) who started the venue search process and were completely overwhelmed by the cost and limitations to hold a wedding downtown. We expanded our search to the suburbs, and are so glad we found Hotel Baker! It exceeded everything we were looking for and allowed us to have the wedding we really envisioned. Here are just a few things we loved about the venue: •\tCatering Manager, Claire B, was so wonderful to work with – very understanding and quick to reply to any questions we had throughout the process. She was also there to help facilitate the rehearsal and wedding ceremony, which was really helpful! The entire hotel staff was also so kind and accommodating throughout the whole weekend. •\tThe spaces within the hotel are beautiful – the Rose garden on the river was perfect for our ceremony and cocktail hour, and the ballroom was so great for dinner and dancing. We had about 120 guests at our wedding, and everything felt so intimate, which is what we were really wanting.•\tThe dinner packages were great, both in price and quality. We were so impressed with all the food for cocktail hour and dinner, and our guests shared the same praise. The hotel staff kept checking on us throughout dinner, which was so considerate. We were also pleasantly surprised when we sat down for dinner that a sample of each of the appetizers from cocktail hour were waiting at our seat – as the staff knew we were mingling during cocktail hour and didn’t have a chance to try everything. Just one of many examples of the staff’s attention to detail. Our wedding cake was also included in our package, which was an awesome perk! •\tDécor - because the space on its own is so unique and full of interesting details, you really don’t need to spend a lot on additional décor and flowers. This was one less thing we had to worry about throughout the planning process (and a huge cost savings). •\tConvenience – most of our guests stayed on-site at the hotel, which made things so easy! St. Charles is such a nice downtown, we had a rehearsal dinner and welcome reception at a restaurant across the street from the hotel Friday night, and the entire wedding day was on-site at Hotel Baker on Saturday. By having everything at the hotel, the flow of the day was simple (no shuttles/buses to worry about) and allowed our guests to relax and enjoy themselves. We truly had the most wonderful day celebrating our wedding at Hotel Baker, and I know our family and friends did as well! To any couples starting the wedding venue search process, I would strongly recommend making a visit!!
Reviewed on 23-08-2019
Wedding Date 17-08-2019
My husband and I just celebrated our wedding at Hotel Baker, and we truly could not have pictured a more perfect day! For any couple looking for a wedding venue that is beautiful, unique, and convenient, with exception service, you should consider Hotel Baker! I would like to especially make a plug to any Chicago couples (like my husband and I) who started the venue search process and were completely overwhelmed by the cost and limitations to hold a wedding downtown. We expanded our search to the suburbs, and are so glad we found Hotel Baker! It exceeded everything we were looking for and allowed us to have the wedding we really envisioned. Here are just a few things we loved about the venue: •\tCatering Manager, Claire B, was so wonderful to work with – very understanding and quick to reply to any questions we had throughout the process. She was also there to help facilitate the rehearsal and wedding ceremony, which was really helpful! The entire hotel staff was also so kind and accommodating throughout the whole weekend. •\tThe spaces within the hotel are beautiful – the Rose garden on the river was perfect for our ceremony and cocktail hour, and the ballroom was so great for dinner and dancing. We had about 120 guests at our wedding, and everything felt so intimate, which is what we were really wanting.•\tThe dinner packages were great, both in price and quality. We were so impressed with all the food for cocktail hour and dinner, and our guests shared the same praise. The hotel staff kept checking on us throughout dinner, which was so considerate. We were also pleasantly surprised when we sat down for dinner that a sample of each of the appetizers from cocktail hour were waiting at our seat – as the staff knew we were mingling during cocktail hour and didn’t have a chance to try everything. Just one of many examples of the staff’s attention to detail. Our wedding cake was also included in our package, which was an awesome perk! •\tDécor - because the space on its own is so unique and full of interesting details, you really don’t need to spend a lot on additional décor and flowers. This was one less thing we had to worry about throughout the planning process (and a huge cost savings). •\tConvenience – most of our guests stayed on-site at the hotel, which made things so easy! St. Charles is such a nice downtown, we had a rehearsal dinner and welcome reception at a restaurant across the street from the hotel Friday night, and the entire wedding day was on-site at Hotel Baker on Saturday. By having everything at the hotel, the flow of the day was simple (no shuttles/buses to worry about) and allowed our guests to relax and enjoy themselves. We truly had the most wonderful day celebrating our wedding at Hotel Baker, and I know our family and friends did as well! To any couples starting the wedding venue search process, I would strongly recommend making a visit!!
Reviewed on 23-08-2019
Hallee Viniotis (parent) 5 out of 5 Rating
Absolutely Fabulous!!! We found Hotel Baker last spring on the Knot when our daughter became engaged after relocating to Chicago from our home in Seattle. After she mentioned that they were hoping for a venue with historic charm and near a beautiful church for the ceremony, we fell in love with Hotel Baker in St. Charles. Little did we know that the \"historic charm\" wasn't the only charm provided - it is the Hotel Baker staff, the food, the service and the beautiful surroundings that created the perfect weekend for the bride and groom and also allowed our family to have a wonderful reunion as they traveled in from across the country. We cannot count how many family and friends thanked us personally for the invitation and stated it was the nicest wedding they ever attended with the best food!!! The owner and wedding coordinator were so responsive and left no stone unturned to ensure that the evening would flow seamlessly. We were left to enjoy dinner and dancing without a worry in the world and as mother of the bride, it was so appreciated. Our reception, held in the restored Rainbow Room with architecture from the 1920's, has a beautiful balcony and a lighted dancing floor from the era. I loved that Tommy Dorsey, Louis Armstrong among others had entertained in the room and John F. Kennedy was one of the hotel's many guests. The Penthouse Suite and Baker Suite were perfect for the bridal party to prepare for the ceremony and reception and there is not a lovelier setting for photos than the beautiful Rose Garden along the Fox River. Throughout our five day stay, the hotel staff was responsive and caring, helping with details that made a big difference. The breakfast served each morning made it so easy to have a wonderful start to the day with our visiting family. I asked how they could possibly make us feel so special -- but I know now they make everyone feel this way. If you select Hotel Baker, I guarantee you will not be disappointed!
Reviewed on 31-07-2019
Absolutely Fabulous!!! We found Hotel Baker last spring on the Knot when our daughter became engaged after relocating to Chicago from our home in Seattle. After she mentioned that they were hoping for a venue with historic charm and near a beautiful church for the ceremony, we fell in love with Hotel Baker in St. Charles. Little did we know that the \"historic charm\" wasn't the only charm provided - it is the Hotel Baker staff, the food, the service and the beautiful surroundings that created the perfect weekend for the bride and groom and also allowed our family to have a wonderful reunion as they traveled in from across the country. We cannot count how many family and friends thanked us personally for the invitation and stated it was the nicest wedding they ever attended with the best food!!! The owner and wedding coordinator were so responsive and left no stone unturned to ensure that the evening would flow seamlessly. We were left to enjoy dinner and dancing without a worry in the world and as mother of the bride, it was so appreciated. Our reception, held in the restored Rainbow Room with architecture from the 1920's, has a beautiful balcony and a lighted dancing floor from the era. I loved that Tommy Dorsey, Louis Armstrong among others had entertained in the room and John F. Kennedy was one of the hotel's many guests. The Penthouse Suite and Baker Suite were perfect for the bridal party to prepare for the ceremony and reception and there is not a lovelier setting for photos than the beautiful Rose Garden along the Fox River. Throughout our five day stay, the hotel staff was responsive and caring, helping with details that made a big difference. The breakfast served each morning made it so easy to have a wonderful start to the day with our visiting family. I asked how they could possibly make us feel so special -- but I know now they make everyone feel this way. If you select Hotel Baker, I guarantee you will not be disappointed!
Reviewed on 31-07-2019
Lexee Viniotis (maid of honor) 5 out of 5 Rating
Wedding Date 27-07-2019
My twin sister had her reception at the Hotel Baker on July 27, 2019 and it could not have been more perfect! The staff at Hotel Baker went above and beyond in their communication with our families throughout the whole process and were so welcoming. The coordinators made sure everything ran smoothly and treated us all with care. They even provided transportation for the bridal party and gave us a mini tour of the town. All of our questions and requests were answered with the kindest responses. The Rainbow Room looked beautiful and our guests said that it was the best food they had ever had at a wedding. I really cannot say enough how much the people at Hotel Baker touched our hearts and I can only hope that when I get married, I have an experience as special!
Reviewed on 31-07-2019
Wedding Date 27-07-2019
My twin sister had her reception at the Hotel Baker on July 27, 2019 and it could not have been more perfect! The staff at Hotel Baker went above and beyond in their communication with our families throughout the whole process and were so welcoming. The coordinators made sure everything ran smoothly and treated us all with care. They even provided transportation for the bridal party and gave us a mini tour of the town. All of our questions and requests were answered with the kindest responses. The Rainbow Room looked beautiful and our guests said that it was the best food they had ever had at a wedding. I really cannot say enough how much the people at Hotel Baker touched our hearts and I can only hope that when I get married, I have an experience as special!
Reviewed on 31-07-2019
Laynee Phillips (bride) 5 out of 5 Rating
Wedding Date 27-07-2019
We had our wedding at Hotel Baker on 7/27/19 and it was the most perfect day! The wedding coordinator and owner of the hotel worked so hard to make our vision come to life, and no detail was left unplanned. Any email or call I made to the planners was responded to almost immediately, so I felt at ease with planning. Special accommodations were even made for us for transportation as we had a lot of out of town guests. The catering staff was also amazing and the food tasted wonderful. All of our guests said that this was the best wedding they had attended and that they loved the historic charm of Hotel Baker. People loved having cocktail hour out in the rose garden on the beautiful Fox River. Thank you Hotel Baker for going above and beyond on our special day!
Reviewed on 31-07-2019
Wedding Date 27-07-2019
We had our wedding at Hotel Baker on 7/27/19 and it was the most perfect day! The wedding coordinator and owner of the hotel worked so hard to make our vision come to life, and no detail was left unplanned. Any email or call I made to the planners was responded to almost immediately, so I felt at ease with planning. Special accommodations were even made for us for transportation as we had a lot of out of town guests. The catering staff was also amazing and the food tasted wonderful. All of our guests said that this was the best wedding they had attended and that they loved the historic charm of Hotel Baker. People loved having cocktail hour out in the rose garden on the beautiful Fox River. Thank you Hotel Baker for going above and beyond on our special day!
Reviewed on 31-07-2019
Lauren Tokar (bride) 5 out of 5 Rating
Wedding Date 20-07-2019
Hotel Baker was wonderful from start to finish. It was the first venue we toured and we booked the same day. The hotel and grounds are beautiful and retain many of the original details from when it was built in 1928. The hotel owners and staff are kind, genuine, flexible, and accommodating. Rowena was amazing (thank you!!) We received a lot of positive feedback from our guests on both the beauty of the hotel and the quality of the food as well! I’m so glad we had our wedding here and I would definitely recommend it to anyone looking to have their wedding in a more unique, vintage, or historic venue.
Reviewed on 29-07-2019
Wedding Date 20-07-2019
Hotel Baker was wonderful from start to finish. It was the first venue we toured and we booked the same day. The hotel and grounds are beautiful and retain many of the original details from when it was built in 1928. The hotel owners and staff are kind, genuine, flexible, and accommodating. Rowena was amazing (thank you!!) We received a lot of positive feedback from our guests on both the beauty of the hotel and the quality of the food as well! I’m so glad we had our wedding here and I would definitely recommend it to anyone looking to have their wedding in a more unique, vintage, or historic venue.
Reviewed on 29-07-2019
Melina Wright (bride) 5 out of 5 Rating
Wedding Date 29-06-2019
We celebrated our wedding at Hotel Baker 6.29.19. We and our guests couldn’t have been happier with the venue and service. Everything from the pre-planning to the big day execution was exceptional. The venue itself is beyond beautiful with the English garden, river front location and magical Rainbow Room. The lovely rooms our guests stayed in onsite made the event that much more seamless. The staff and management at Hotel Baker go above and beyond to make the day smooth and extremely special. They helped with all the details and our day was perfect. Will be forever grateful for Hotel Baker and their team for making our day more wonderful than we could have imagined.
Reviewed on 08-07-2019
Wedding Date 29-06-2019
We celebrated our wedding at Hotel Baker 6.29.19. We and our guests couldn’t have been happier with the venue and service. Everything from the pre-planning to the big day execution was exceptional. The venue itself is beyond beautiful with the English garden, river front location and magical Rainbow Room. The lovely rooms our guests stayed in onsite made the event that much more seamless. The staff and management at Hotel Baker go above and beyond to make the day smooth and extremely special. They helped with all the details and our day was perfect. Will be forever grateful for Hotel Baker and their team for making our day more wonderful than we could have imagined.
Reviewed on 08-07-2019
George N (groom) 5 out of 5 Rating
Wedding Date 15-06-2019
Such a gorgeous place to have a wedding. Every step of the process was made easy by Rowena and the Hotel Baker staff. Nothing was left to chance. The ceremony and reception went off without a hitch and me and my bride were able to completely enjoy our wedding without any worries. Can't praise them enough. Thank you Rowena and Hotel Baker!
Reviewed on 20-06-2019
Wedding Date 15-06-2019
Such a gorgeous place to have a wedding. Every step of the process was made easy by Rowena and the Hotel Baker staff. Nothing was left to chance. The ceremony and reception went off without a hitch and me and my bride were able to completely enjoy our wedding without any worries. Can't praise them enough. Thank you Rowena and Hotel Baker!
Reviewed on 20-06-2019
Nicole Souhrada (bride) 5 out of 5 Rating
Wedding Date 18-05-2019
I just celebrated my wedding at Hotel Baker. I literally can say that Hotel Baker was my dream come true wedding. Claire was so easy to work with and extremely accommodating. The food, the décor and scenery is everything I could have dreamed of!
Reviewed on 21-05-2019
Wedding Date 18-05-2019
I just celebrated my wedding at Hotel Baker. I literally can say that Hotel Baker was my dream come true wedding. Claire was so easy to work with and extremely accommodating. The food, the décor and scenery is everything I could have dreamed of!
Reviewed on 21-05-2019
Constance Tang (bride) 2 out of 5 Rating
Wedding Date 21-12-2018
We were married at Hotel Baker on December 22, 2018. The top layer of our wedding cake was unaccounted for and when we repeatedly asked Hotel Baker about it after the wedding, we received no response.Also, my husband and I wanted to stay in separate rooms the night before our wedding and booked accordingly. Nevertheless, Hotel Baker refused to give my husband a late check-out for his room, so that when personal flowers came at 1pm and photography came at 2pm on the day of the wedding, I had no where to send them. My husband ended up getting dressed, checking out of his room, and then hanging out in the hotel lobby before the wedding. I would think that a well-established wedding venue would have been willing to accommodate him even just a little.... especially considering check-in is at 4pm. (Speaking of which, our wedding started at 4pm, so this was an added layer of stress for our guests who booked a room to stay at Hotel Baker for only the night of our wedding. This didn't come to our attention until the day of, but this should be a point of consideration for future brides and grooms when setting wedding event timelines.) I left Hotel Baker with the impression that what you book/order is the bottom-line basis of what you're going to get. You don't get any special attention or treatment because you're the bride and groom. But ultimately, that's Hotel Baker's prerogative. The main point is that Hotel Baker isn't a wedding venue that provides a place for the bride and groom to get ready for their wedding.
Reviewed on 09-01-2019
Wedding Date 21-12-2018
We were married at Hotel Baker on December 22, 2018. The top layer of our wedding cake was unaccounted for and when we repeatedly asked Hotel Baker about it after the wedding, we received no response.Also, my husband and I wanted to stay in separate rooms the night before our wedding and booked accordingly. Nevertheless, Hotel Baker refused to give my husband a late check-out for his room, so that when personal flowers came at 1pm and photography came at 2pm on the day of the wedding, I had no where to send them. My husband ended up getting dressed, checking out of his room, and then hanging out in the hotel lobby before the wedding. I would think that a well-established wedding venue would have been willing to accommodate him even just a little.... especially considering check-in is at 4pm. (Speaking of which, our wedding started at 4pm, so this was an added layer of stress for our guests who booked a room to stay at Hotel Baker for only the night of our wedding. This didn't come to our attention until the day of, but this should be a point of consideration for future brides and grooms when setting wedding event timelines.) I left Hotel Baker with the impression that what you book/order is the bottom-line basis of what you're going to get. You don't get any special attention or treatment because you're the bride and groom. But ultimately, that's Hotel Baker's prerogative. The main point is that Hotel Baker isn't a wedding venue that provides a place for the bride and groom to get ready for their wedding.
Reviewed on 09-01-2019
Matt Dougherty (groom) 5 out of 5 Rating
Wedding Date 29-12-2018
A one-of-a-kind venue that delivered on all counts!! Guests were absolutely blown away by the ambiance, decor, food, vibe, you name it... Claire B was our venue coordinator and made things go smoothly from day one up until the big day. I would highly recommend this place to anyone in the Chicagoland area who is looking for a ceremony/reception venue, and ESPECIALLY for a winter wedding :)
Reviewed on 07-01-2019
Wedding Date 29-12-2018
A one-of-a-kind venue that delivered on all counts!! Guests were absolutely blown away by the ambiance, decor, food, vibe, you name it... Claire B was our venue coordinator and made things go smoothly from day one up until the big day. I would highly recommend this place to anyone in the Chicagoland area who is looking for a ceremony/reception venue, and ESPECIALLY for a winter wedding :)
Reviewed on 07-01-2019
Kelly Knowlton (bride) 5 out of 5 Rating
Wedding Date 14-07-2018
We loved our wedding at Hotel Baker! Everything was beautiful and went smoothly all night long! It’s such a unique and beautiful place for a wedding. We got so many compliments about the beautiful garden out back where we had our ceremony and the delicious food! Highly recommend!
Reviewed on 03-10-2018
Wedding Date 14-07-2018
We loved our wedding at Hotel Baker! Everything was beautiful and went smoothly all night long! It’s such a unique and beautiful place for a wedding. We got so many compliments about the beautiful garden out back where we had our ceremony and the delicious food! Highly recommend!
Reviewed on 03-10-2018
Naiya Scott (bride) 5 out of 5 Rating
Wedding Date 02-07-2018
It has taken us forever to get this review out..but better late then never. We had a fusion wedding in July 2018 and chose Hotel Baker as one of our Vendors (out of 5). Hands down BEST VENUE and service!! Since we got in touch with Claire (and she took over our event) our experience has been absolutely PERFECT!!! She is terrific and did such a phenomenal job handling our special requests and making sure that everything was set-in place for our big day. We would highly recommend Claire and Hotel Baker.!! GREAT FOOD and selection. Would be nice if there was no food minimum for ceremony only event- although we have no regrets! Thank you for giving us an unmemorable event! It exceeded both of our expectations.***Side note parking is a bit tricky especially on busier days (Friday evenings/Saturdays/Sundays). It was a non-issue for us since our event was on a weekday and the street parking was wide open
Reviewed on 12-09-2018
Wedding Date 02-07-2018
It has taken us forever to get this review out..but better late then never. We had a fusion wedding in July 2018 and chose Hotel Baker as one of our Vendors (out of 5). Hands down BEST VENUE and service!! Since we got in touch with Claire (and she took over our event) our experience has been absolutely PERFECT!!! She is terrific and did such a phenomenal job handling our special requests and making sure that everything was set-in place for our big day. We would highly recommend Claire and Hotel Baker.!! GREAT FOOD and selection. Would be nice if there was no food minimum for ceremony only event- although we have no regrets! Thank you for giving us an unmemorable event! It exceeded both of our expectations.***Side note parking is a bit tricky especially on busier days (Friday evenings/Saturdays/Sundays). It was a non-issue for us since our event was on a weekday and the street parking was wide open
Reviewed on 12-09-2018
Bill Beard (groom) 5 out of 5 Rating
Wedding Date 04-08-2018
Everything about Hotel Baker was outstanding. The interior and gardens were very well kept, the staff was attentive to our needs and offered timely suggestions for ways to improve our special day. They really know how to host a great wedding!
Reviewed on 29-08-2018
Wedding Date 04-08-2018
Everything about Hotel Baker was outstanding. The interior and gardens were very well kept, the staff was attentive to our needs and offered timely suggestions for ways to improve our special day. They really know how to host a great wedding!
Reviewed on 29-08-2018
Rob S (bride) 4 out of 5 Rating
Wedding Date 30-09-2019
Hotel baker is truely unique and perfect in so many ways! First, we had the ceromony outside on the river, the breeze and views were beautiful! Watching our wedding party walk through the rose garden was really special. Next we had cocktail hour in the rose garden, the landscaping is as close to perfect as you can get. I could not dream of a better spot to host cocktail hour. Finally the rainbow room, this room is so unique and different from any other venue I have ever seen. This room just has that special feeling when you are in it with all your closest friends and family!Overal I could not dream of a better venue to host my wedding. Cons: 1. steak was over cooked and dry2. Huge con!!!!!!!!! If your guest are only staying the one night they cannot check in till 4, wedding started at 4:30. Like come on this has to be a complaint they get every single wedding. We had to have 10 of my groomsman put all there stuff in one room since photos and what not start way before 4. 3. Not the most welcoming and friendly host but she did have things ready and set up when they needed to. 4. Dinner wasn’t ready for the scheduled time so we had to move a few thing ahead of schedule5. Upstairs in the rainbow room does get very hot when everyone is dancing
Reviewed on 31-07-2018
Wedding Date 30-09-2019
Hotel baker is truely unique and perfect in so many ways! First, we had the ceromony outside on the river, the breeze and views were beautiful! Watching our wedding party walk through the rose garden was really special. Next we had cocktail hour in the rose garden, the landscaping is as close to perfect as you can get. I could not dream of a better spot to host cocktail hour. Finally the rainbow room, this room is so unique and different from any other venue I have ever seen. This room just has that special feeling when you are in it with all your closest friends and family!Overal I could not dream of a better venue to host my wedding. Cons: 1. steak was over cooked and dry2. Huge con!!!!!!!!! If your guest are only staying the one night they cannot check in till 4, wedding started at 4:30. Like come on this has to be a complaint they get every single wedding. We had to have 10 of my groomsman put all there stuff in one room since photos and what not start way before 4. 3. Not the most welcoming and friendly host but she did have things ready and set up when they needed to. 4. Dinner wasn’t ready for the scheduled time so we had to move a few thing ahead of schedule5. Upstairs in the rainbow room does get very hot when everyone is dancing
Reviewed on 31-07-2018
Ugi Erdenebat (bride) 5 out of 5 Rating
Wedding Date 21-07-2018
We just had our wedding on July 21, 2018 in the Waterfront Room. Many family members stayed Friday-Sunday and everyone enjoyed their time at the hotel. The rooms are clean and the staff are polite. Our wedding coordinator Claire was a great help both during planning and especially on the day. I did not have to do anything since she coordinated with vendors and helped with set up. Overall a great experience and highly recommend!
Reviewed on 25-07-2018
Wedding Date 21-07-2018
We just had our wedding on July 21, 2018 in the Waterfront Room. Many family members stayed Friday-Sunday and everyone enjoyed their time at the hotel. The rooms are clean and the staff are polite. Our wedding coordinator Claire was a great help both during planning and especially on the day. I did not have to do anything since she coordinated with vendors and helped with set up. Overall a great experience and highly recommend!
Reviewed on 25-07-2018
Angela Romozzi (bride) 5 out of 5 Rating
Wedding Date 16-06-2018
Absolutely beautiful venue and so unique for ceremony and reception. Received so many compliments about how delicious the food was and how beautiful the venue was! Could not have been happier with our choice to have our wedding at Hotel Baker. Felt I had to run a lot of the setup and make sure the evening was flowing on time. Did not feel there was enough guidance from the catering team with this, but overall had a wonderful time and would highly recommend!
Reviewed on 07-07-2018
Wedding Date 16-06-2018
Absolutely beautiful venue and so unique for ceremony and reception. Received so many compliments about how delicious the food was and how beautiful the venue was! Could not have been happier with our choice to have our wedding at Hotel Baker. Felt I had to run a lot of the setup and make sure the evening was flowing on time. Did not feel there was enough guidance from the catering team with this, but overall had a wonderful time and would highly recommend!
Reviewed on 07-07-2018
Brenda Jennings (bride) 5 out of 5 Rating
Wedding Date 01-06-2018
What a beautiful location and incredible personal service! We chose Hotel Baker because we wanted our wedding and reception to be somewhere with unique character, and this place has character. From the stunning elevator doors, the peacock stained glass window, gardens, patio and river views, this place is a gem. Our wedding was June 1 out on the patio, and our reception was in the Waterfront room. I wanted simple elegance, and they truly delivered. The tasting party made it easy for us to pick a menu, the cake was included in our package so our only research was tasting delicious cakes. Our contact Casey made it very easy to plan our dream wedding. Everyone told us how beautiful everything was, AND how good the food was. We have no regrets and highly recommend this venue. It will always hold a special place in our hearts.
Reviewed on 02-07-2018
Wedding Date 01-06-2018
What a beautiful location and incredible personal service! We chose Hotel Baker because we wanted our wedding and reception to be somewhere with unique character, and this place has character. From the stunning elevator doors, the peacock stained glass window, gardens, patio and river views, this place is a gem. Our wedding was June 1 out on the patio, and our reception was in the Waterfront room. I wanted simple elegance, and they truly delivered. The tasting party made it easy for us to pick a menu, the cake was included in our package so our only research was tasting delicious cakes. Our contact Casey made it very easy to plan our dream wedding. Everyone told us how beautiful everything was, AND how good the food was. We have no regrets and highly recommend this venue. It will always hold a special place in our hearts.
Reviewed on 02-07-2018
Lauren Possley (bride) 5 out of 5 Rating
Wedding Date 28-04-2018
Thank you Hotel Baker for helping us host the wedding of our dreams! Claire Belon was absolutely fantastic! She was very professional and helped answer all our questions. We witnessed the entire staff working together to make sure everything ran smoothly. Our friends and family are still raving about the delicious food and light up dance floor. It was the perfect way to kick off our marriage! Choosing Hotel Baker was the best decision we made. Two thumbs WAY UP!
Reviewed on 09-05-2018
Wedding Date 28-04-2018
Thank you Hotel Baker for helping us host the wedding of our dreams! Claire Belon was absolutely fantastic! She was very professional and helped answer all our questions. We witnessed the entire staff working together to make sure everything ran smoothly. Our friends and family are still raving about the delicious food and light up dance floor. It was the perfect way to kick off our marriage! Choosing Hotel Baker was the best decision we made. Two thumbs WAY UP!
Reviewed on 09-05-2018
Ashlie Alise (bride) 5 out of 5 Rating
Wedding Date 09-07-2019
For twenty years, I dreamt of having my wedding at Hotel Baker. Hotel Baker made my wedding day magical. My wedding by far was the best my guests have ever been to because of Hotel Baker’s beautiful venue and the staffs’ professionalism. Everything was top-notch. My guests said my wedding was like Princess Diana’s--- a fairy tale wedding. I am still getting compliments from my guests. I can’t express enough how thankful I am to Casey, the catering manager, and the entire staff. Thank you, Hotel Baker for making my wedding dreams come true. I HIGHLY RECOMMEND having your wedding at Hotel Baker. :)
Reviewed on 09-05-2018
Wedding Date 09-07-2019
For twenty years, I dreamt of having my wedding at Hotel Baker. Hotel Baker made my wedding day magical. My wedding by far was the best my guests have ever been to because of Hotel Baker’s beautiful venue and the staffs’ professionalism. Everything was top-notch. My guests said my wedding was like Princess Diana’s--- a fairy tale wedding. I am still getting compliments from my guests. I can’t express enough how thankful I am to Casey, the catering manager, and the entire staff. Thank you, Hotel Baker for making my wedding dreams come true. I HIGHLY RECOMMEND having your wedding at Hotel Baker. :)
Reviewed on 09-05-2018
Rachel B (bride) 5 out of 5 Rating
Wedding Date 08-06-2019
Thank you to the Hotel Baker and their team for the execution on our dream wedding. They made the process seamless with consistent communication and engagement. We have had so many wonderful comments from our family and friends who said that they had never been to a wedding so beautifully done from the food to the staff to the hotel itself everything was picturesque. We also had my bridal shower on location in August and the location with the river and back garden area made for some great photo opportunities. Hotel Baker in my opinion is a MUST check out wedding venue location for any event involving the big day (Bridal Shower, Engagement Party, Rehearsal Dinner, Wedding, and/or Reception.
Reviewed on 08-04-2018
Wedding Date 08-06-2019
Thank you to the Hotel Baker and their team for the execution on our dream wedding. They made the process seamless with consistent communication and engagement. We have had so many wonderful comments from our family and friends who said that they had never been to a wedding so beautifully done from the food to the staff to the hotel itself everything was picturesque. We also had my bridal shower on location in August and the location with the river and back garden area made for some great photo opportunities. Hotel Baker in my opinion is a MUST check out wedding venue location for any event involving the big day (Bridal Shower, Engagement Party, Rehearsal Dinner, Wedding, and/or Reception.
Reviewed on 08-04-2018
Carol Renn (wedding party) 5 out of 5 Rating
Wedding Date 22-03-2019
We selected Hotel Baker as both our Daughter and now Son-in-law both grew up in Saint Charles and this landmark was a first choice... it just felt like hometown. We could have not been more pleased with this venue and more importantly, the Bride and Groom had a memorable wedding celebration and our guests were treated like VIPs, leaving the event raving about the food, service and atmosphere. We are still hearing compliments about what an awesome one-of-a-kind banquet/hotel we selected! We'll cherish these memories forever... thank you Hotel Baker!
Reviewed on 21-01-2018
Wedding Date 22-03-2019
We selected Hotel Baker as both our Daughter and now Son-in-law both grew up in Saint Charles and this landmark was a first choice... it just felt like hometown. We could have not been more pleased with this venue and more importantly, the Bride and Groom had a memorable wedding celebration and our guests were treated like VIPs, leaving the event raving about the food, service and atmosphere. We are still hearing compliments about what an awesome one-of-a-kind banquet/hotel we selected! We'll cherish these memories forever... thank you Hotel Baker!
Reviewed on 21-01-2018
Angelika Dziobon (bride) 5 out of 5 Rating
Wedding Date 02-12-2017
THANK YOU HOTEL BAKER (and our amazingly sweet, quick to respond, accommodating Claire Belon) for truly making it the best day of our lives. We are beyond grateful for everything, down to the smallest, most thoughtful details. 1. FOOD & VENUE: Our guests are still raving about the FOOD (and how beautiful the venue was). 2. OVERALL DÉCOR, SPACE & FEEL: Our winter wedding was out of a winter wonderland story book - it was MAGICAL, CHARMING, classy and comfortable like that chestnuts by an open fire type of feeling with the decorations and your family all around3. THE BEST TEAM: Claire was my right hand lady throughout (with a bride with no vision) she was beyond patient and helpful, sent me reminders, she was sweet and kind, and fought for us to be really accommodating (to make our requests work) from the start for smooth sailing after. I could have not done this without her!!(& shout out to Michael at the front desk– I can’t thank you enough for taking the BEST care all the girls the morning we got ready & then every guest the night of our wedding (taxis, rooms and literally EVERY little request) all done with a smile on his face!! Michael, you are the sweetest human on the planet!4. EVERYTHING IN 1 PLACE: We didn’t have our ceremony at Hotel Baker but the hotel worked for just about everything else which was soooo unbelievably convenient: Great ready room for bridal party, penthouse suite for bride pictures and stay for B&G (they left us a couple pieces of our cake and milk the night of HOW ADORBS!), PICTURES: the rose garden, the front, the bridge, the steps inside = picture perfect 5. WEDDING PACKAGE - TOP NOTCH (and no well booze either) - if you're not a big planner and you're having a hard time comparing apples to apples with venues (which turned me off from the beginning) this is your place - the cake (from Oakmill bakery!), delish menu from start to end, hotel stay, get ready room, multiple spots for photos, venue/cater manager for the day of, great service, , a place that allows your own vendors (DJ, etc), full tasting and vendor options day, chairs, linens, free parking…. I MEAN YOU NAME IT it is all included here. It makes the whole planning process so easy and organized.
Reviewed on 11-12-2017
Wedding Date 02-12-2017
THANK YOU HOTEL BAKER (and our amazingly sweet, quick to respond, accommodating Claire Belon) for truly making it the best day of our lives. We are beyond grateful for everything, down to the smallest, most thoughtful details. 1. FOOD & VENUE: Our guests are still raving about the FOOD (and how beautiful the venue was). 2. OVERALL DÉCOR, SPACE & FEEL: Our winter wedding was out of a winter wonderland story book - it was MAGICAL, CHARMING, classy and comfortable like that chestnuts by an open fire type of feeling with the decorations and your family all around3. THE BEST TEAM: Claire was my right hand lady throughout (with a bride with no vision) she was beyond patient and helpful, sent me reminders, she was sweet and kind, and fought for us to be really accommodating (to make our requests work) from the start for smooth sailing after. I could have not done this without her!!(& shout out to Michael at the front desk– I can’t thank you enough for taking the BEST care all the girls the morning we got ready & then every guest the night of our wedding (taxis, rooms and literally EVERY little request) all done with a smile on his face!! Michael, you are the sweetest human on the planet!4. EVERYTHING IN 1 PLACE: We didn’t have our ceremony at Hotel Baker but the hotel worked for just about everything else which was soooo unbelievably convenient: Great ready room for bridal party, penthouse suite for bride pictures and stay for B&G (they left us a couple pieces of our cake and milk the night of HOW ADORBS!), PICTURES: the rose garden, the front, the bridge, the steps inside = picture perfect 5. WEDDING PACKAGE - TOP NOTCH (and no well booze either) - if you're not a big planner and you're having a hard time comparing apples to apples with venues (which turned me off from the beginning) this is your place - the cake (from Oakmill bakery!), delish menu from start to end, hotel stay, get ready room, multiple spots for photos, venue/cater manager for the day of, great service, , a place that allows your own vendors (DJ, etc), full tasting and vendor options day, chairs, linens, free parking…. I MEAN YOU NAME IT it is all included here. It makes the whole planning process so easy and organized.
Reviewed on 11-12-2017
Bill Moster (groom) 5 out of 5 Rating
Wedding Date 24-12-2018
Hotel Baker was the perfect venue for our wedding. The Waterfront room was ideal. Claire did an excellent job coordinating for us. All of our guests agree, we had a spectacular wedding!
Reviewed on 24-10-2017
Wedding Date 24-12-2018
Hotel Baker was the perfect venue for our wedding. The Waterfront room was ideal. Claire did an excellent job coordinating for us. All of our guests agree, we had a spectacular wedding!
Reviewed on 24-10-2017
Courtney Conzelman (bride) 5 out of 5 Rating
Wedding Date 22-09-2017
Absolutely everything about Hotel Baker was beautiful. From our first meeting with the catering manager to our wedding day, the staff was accommodating, respectful and went out of their way to ensure our day was perfect. Hotel Baker provided a room for the bridal party to get ready in prior to heading to the church. Rowena, the owner of the hotel, brought up refreshments while the girls were getting ready, and just checked in to see how everything was going. The setup of the reception was gorgeous and cocktail hour in the rose garden was magical. Both the cocktail hour and reception went so smoothly. We received so many compliments from our guests on how delicious the food was, too! I would 100% recommend Hotel Baker to anyone looking for the perfect venue for their wedding!
Reviewed on 17-10-2017
Wedding Date 22-09-2017
Absolutely everything about Hotel Baker was beautiful. From our first meeting with the catering manager to our wedding day, the staff was accommodating, respectful and went out of their way to ensure our day was perfect. Hotel Baker provided a room for the bridal party to get ready in prior to heading to the church. Rowena, the owner of the hotel, brought up refreshments while the girls were getting ready, and just checked in to see how everything was going. The setup of the reception was gorgeous and cocktail hour in the rose garden was magical. Both the cocktail hour and reception went so smoothly. We received so many compliments from our guests on how delicious the food was, too! I would 100% recommend Hotel Baker to anyone looking for the perfect venue for their wedding!
Reviewed on 17-10-2017
Karen Conzelman (wedding party) 5 out of 5 Rating
Wedding Date 04-12-2018
My daughter had her wedding reception at Hotel Baker in St. Charles. She could not have picked a more perfect venue for her wedding. Rowena and her staff were truly amazing! They helped make this special day even more incredible. It started from the time we checked in, until the time we checked out. The GM and her staff made sure my daughter, my family and our guests were treated like royalty. Whatever we needed, her staff would get it within minutes. Our guests spent time in the Rox City Grill celebrating after the rehearsal dinner and in the morning for breakfast. The staff here were awesome! The ambiance of the hotel was so perfect for my daughter's wedding. The garden was such a perfect setting for the cocktail hour, the Rainbow Room was totally cool for dinner and dancing and the warmth and charm of the hotel was lovely. It was a magical weekend and I can't thank the GM and her staff enough for making my daughter's wedding one we will never forget.
Reviewed on 04-10-2017
Wedding Date 04-12-2018
My daughter had her wedding reception at Hotel Baker in St. Charles. She could not have picked a more perfect venue for her wedding. Rowena and her staff were truly amazing! They helped make this special day even more incredible. It started from the time we checked in, until the time we checked out. The GM and her staff made sure my daughter, my family and our guests were treated like royalty. Whatever we needed, her staff would get it within minutes. Our guests spent time in the Rox City Grill celebrating after the rehearsal dinner and in the morning for breakfast. The staff here were awesome! The ambiance of the hotel was so perfect for my daughter's wedding. The garden was such a perfect setting for the cocktail hour, the Rainbow Room was totally cool for dinner and dancing and the warmth and charm of the hotel was lovely. It was a magical weekend and I can't thank the GM and her staff enough for making my daughter's wedding one we will never forget.
Reviewed on 04-10-2017
Kelly Sonntag (bride) 5 out of 5 Rating
Wedding Date 25-08-2017
My husband and I got married at Hotel Baker last month and it was amazing!! Our contact, Casey, was very knowledgeable and helpful throughout the entire planning process. Prior to our wedding I had read reviews in which guests said it was the \"best wedding food\" they had ever had... and many of our guests said the same thing!! The Hotel is beautiful, food is delicious, and the staff is professional and provide great service. Highly Recommend!!
Reviewed on 24-09-2017
Wedding Date 25-08-2017
My husband and I got married at Hotel Baker last month and it was amazing!! Our contact, Casey, was very knowledgeable and helpful throughout the entire planning process. Prior to our wedding I had read reviews in which guests said it was the \"best wedding food\" they had ever had... and many of our guests said the same thing!! The Hotel is beautiful, food is delicious, and the staff is professional and provide great service. Highly Recommend!!
Reviewed on 24-09-2017
Jennifer Stewart (bride) 5 out of 5 Rating
Wedding Date 22-07-2017
Hotel Baker was an amazing!! From first booking it to the day of my wedding, the staff was prompt and very professional. It by far surpassed my expectations.
Reviewed on 17-08-2017
Wedding Date 22-07-2017
Hotel Baker was an amazing!! From first booking it to the day of my wedding, the staff was prompt and very professional. It by far surpassed my expectations.
Reviewed on 17-08-2017
Jenna Bengtson Massheimer (bride) 5 out of 5 Rating
Wedding Date 22-07-2017
Growing up in St. Charles, I always dreamed of getting married at Hotel Baker. I am fortunate for enough to have had my dream come true, and for Hotel Baker to far surpass my expectations and vision for my dream wedding. I worked with Casey and she was beyond wonderful to work with. She ensured everything was organized and that my vision came to life. The staff at hotel baker was outstanding, the food was amazing (we got so many compliments on the meal choices!), the ballroom was beautiful, and the whole reception was just perfect! Thank you so much Hotel Baker for my dream wedding!!Jenna & Matt Massheimer
Reviewed on 04-08-2017
Wedding Date 22-07-2017
Growing up in St. Charles, I always dreamed of getting married at Hotel Baker. I am fortunate for enough to have had my dream come true, and for Hotel Baker to far surpass my expectations and vision for my dream wedding. I worked with Casey and she was beyond wonderful to work with. She ensured everything was organized and that my vision came to life. The staff at hotel baker was outstanding, the food was amazing (we got so many compliments on the meal choices!), the ballroom was beautiful, and the whole reception was just perfect! Thank you so much Hotel Baker for my dream wedding!!Jenna & Matt Massheimer
Reviewed on 04-08-2017
Bradley Wyatt (groom) 1 out of 5 Rating
Wedding Date 08-09-2018
We came for a wedding venue and reception tour. We arrived at our scheduled time and checked in. After waiting 30min we asked if someone would help us. After waiting some more a person came up and said the lady we would tour with is busy so couldnt show us but she could. We did the tour and she couldnt answer questions we had as she didnt normally do tours. Looking over the place you could tell they do not pay attention to details, lights were out, mildew was on the ceremony ground, bushes needed to be trimmed, trash was on the grounds, etc. We asked about a bridal suite and they said it would be a normal room but the bride would have to vacate at 3pm, 2hrs before the ceremony. They said we get a block of rooms for guests at a discounted rate, after looking the normal rate this was only $10 off per room. We finished the tour and then saw the original lady we scheduled the tour with, she did not apologize or say anything to us. If we are going to spend upwards of 40k we just ask for some good customer service and to not blow us off when we scheduled the appointment weeks prior. After all that this venue was one of the most expensive we saw but didnt offer nearly as much as other venues and was smaller, and dirtier/run down. Be prepared to spend 25k starting (without customizing). We ended up going with another venue that offers 3x as much, pays attention to detail and treats customers much much better.
Reviewed on 27-07-2017
Wedding Date 08-09-2018
We came for a wedding venue and reception tour. We arrived at our scheduled time and checked in. After waiting 30min we asked if someone would help us. After waiting some more a person came up and said the lady we would tour with is busy so couldnt show us but she could. We did the tour and she couldnt answer questions we had as she didnt normally do tours. Looking over the place you could tell they do not pay attention to details, lights were out, mildew was on the ceremony ground, bushes needed to be trimmed, trash was on the grounds, etc. We asked about a bridal suite and they said it would be a normal room but the bride would have to vacate at 3pm, 2hrs before the ceremony. They said we get a block of rooms for guests at a discounted rate, after looking the normal rate this was only $10 off per room. We finished the tour and then saw the original lady we scheduled the tour with, she did not apologize or say anything to us. If we are going to spend upwards of 40k we just ask for some good customer service and to not blow us off when we scheduled the appointment weeks prior. After all that this venue was one of the most expensive we saw but didnt offer nearly as much as other venues and was smaller, and dirtier/run down. Be prepared to spend 25k starting (without customizing). We ended up going with another venue that offers 3x as much, pays attention to detail and treats customers much much better.
Reviewed on 27-07-2017
knottie3eed730f55aeb668 (wedding party) 2 out of 5 Rating
Wedding Date 18-09-2018
My best friend got married at this venue last weekend. As part of the package they offer a free night stay for the bride and groom (which is an average room, not a suite or anything) We wanted to upgrade and they said we would have to pay full price to do so, which was $399. Getting ready with 6 bridesmaids and a bride was a serious problem in this room. Also, we wanted to have champagne for the bride while getting ready, their bar did not open until 4pm and could not do anything. Also- They would not do early check in for anyone of the groups coming, which was the entire family and wedding party. This created a huge issue because now all were forced into the room of the bride to do final touches and get dress OR we had to change in the public bathroom to be ready for pictures.....The venue was beautiful but the accommodations for the wedding party were poor. There is no room to get the bridal party together before to have food and drinks. (We had to get snack for the room because nothing is served until after 4pm) The bride and groom were charged a $250 cleaning fee for the following: - Snacks in the room (some pretzels got on the floor) - Bottles of champagne (which we had to get ourselves and had no place to discard.) - BOBBY PINS everywhere- the bride took out her hair before going to bed) All of these were for a $250 charge and not to mention how much money was spent by the bride and groom to even think this is acceptable. The entire hotel was rented out by the bridal party and family. (Total count at the wedding 110) This is a small venue and have a hard time keeping up with a large party for hotel room accommodations. I would suggest staying elsewhere and arriving to the venue to have the ceremony....the preparations piece was very disappointing.
Reviewed on 18-07-2017
100 Reviews, with a Rating of 4.59 out of 5.0Wedding Date 18-09-2018
My best friend got married at this venue last weekend. As part of the package they offer a free night stay for the bride and groom (which is an average room, not a suite or anything) We wanted to upgrade and they said we would have to pay full price to do so, which was $399. Getting ready with 6 bridesmaids and a bride was a serious problem in this room. Also, we wanted to have champagne for the bride while getting ready, their bar did not open until 4pm and could not do anything. Also- They would not do early check in for anyone of the groups coming, which was the entire family and wedding party. This created a huge issue because now all were forced into the room of the bride to do final touches and get dress OR we had to change in the public bathroom to be ready for pictures.....The venue was beautiful but the accommodations for the wedding party were poor. There is no room to get the bridal party together before to have food and drinks. (We had to get snack for the room because nothing is served until after 4pm) The bride and groom were charged a $250 cleaning fee for the following: - Snacks in the room (some pretzels got on the floor) - Bottles of champagne (which we had to get ourselves and had no place to discard.) - BOBBY PINS everywhere- the bride took out her hair before going to bed) All of these were for a $250 charge and not to mention how much money was spent by the bride and groom to even think this is acceptable. The entire hotel was rented out by the bridal party and family. (Total count at the wedding 110) This is a small venue and have a hard time keeping up with a large party for hotel room accommodations. I would suggest staying elsewhere and arriving to the venue to have the ceremony....the preparations piece was very disappointing.
Reviewed on 18-07-2017
Contact Info for Hotel Baker
| Contact | Value |
|---|---|
| https://www.facebook.com/hotelbaker | |
| X (Twitter) | hotelbaker1 |
| Hotel Baker | |
| hotelbakerweddings | |
| Website | www.hotelbaker.com |
| Phone | (630) 584-2100 |
| Address | 100 West Main Street, Saint Charles, IL, 60174 |
| rsalas@hotelbaker.com |
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