Marriott St. Louis Grand
Updated
Marriott St. Louis Grand Photos
About This Vendor
Two beautiful, historic and breathtaking venues!
For your Wedding: Begin your happily ever after on a Grand note! A history as deep as your love. Offering two beautiful, historic and breathtaking venues for you to consider, the Marriott St. Louis Grand is the perfect location for your special day. The Crystal Ballroom, located on the 20th floor of the hotel, offers spectacular views of the city and has been the choice for unforgettable events for more than a century. The Statler Ballroom served as the lobby of the historic Statler Hotel when it opened in 1917 and features marble floors, two-story columns and vaulted ceilings. Celebrate your love in historic elegance and modern comfort. Make your tradition a part of ours. You will be glad you said “I do” to the Marriott St. Louis Grand. And for your Rehearsal Dinner or Reception: A Pairing of Tastes. A Marriage of Flavors. Our culinary staff at the Marriott St. Louis Grand will work with to you to create menus that reflect your own special style. Maybe there’s a family tradition passed down from generations you want to keep, or cultures brought together in a special way. You may want to break a few rules or combine ideas to make it your own. No matter what you have envisioned, we’ll work hard to make it a reality. You’ll be so happy you said yes to the Marriott St. Louis Grand.
Amenities & Details
Ceremony Area, Dressing Room, Handicap Accessible, Indoor Event Space, Liability Insurance, On-Site Accommodations, Reception Area, Wireless Internet
Guest Capacity300+
Ceremony TypesCivil Union, Commitment Ceremony, Elopement, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding, Vow Renewal Ceremony
Venue Service OfferingsBar & Drinks, Bar Rental, Cakes & Desserts, Cupcakes, Other Desserts, Food & Catering, Planning, Se Habla Español, Rentals & Equipment, Service Staff
SettingsBallroom, Historic Venue, Hotel, Restaurant
Business AttributesPricing for Marriott St. Louis Grand
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| Starting Cost | Moderate |
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Browse Marriott St. Louis Grand pricing PDF below for sample services and estimates.
View PricesMarriott St. Louis Grand Reviews
Brenda Scott (other) 5 out of 5 Rating
The venue is absolutely stunning. Our event coordinator, Quinton was incredible to work with. He answered all of my questions promptly and anticipated questions I didn’t know I should have. All of the staff we encountered, from the valet, bellmen and front desk to the catering staff and everyone in between made sure our every need was met. There were 4 weddings at the venue the same weekend as ours, but we were treated as if ours was the only one.
Reviewed on 13-11-2023
The venue is absolutely stunning. Our event coordinator, Quinton was incredible to work with. He answered all of my questions promptly and anticipated questions I didn’t know I should have. All of the staff we encountered, from the valet, bellmen and front desk to the catering staff and everyone in between made sure our every need was met. There were 4 weddings at the venue the same weekend as ours, but we were treated as if ours was the only one.
Reviewed on 13-11-2023
Tim Kramer (other) 5 out of 5 Rating
Wedding Date 18-03-2023
I would like to share my recent experience with the Marriott Grand Hotel specifically with Lisa Stark. My Daughter actually made the decision to have her wedding reception in the Crystal Ballroom over 18 months ago, (December 15, 2021) at this time, all that was required was a deposit, signatures on contracts and of course a payment plan. The date of the wedding was March 18, 2023. There really wasn’t much interaction between us until around December of 2022. Around this time, as the Father of the bride, I guess you could say I became VERY involved, maybe even a bit overbearing, anxious, nervous, concerned etc, you get the idea. Obviously I had many questions and I was introduced to Lisa Stark as our event manager/planner/coordinator/all around Expert! Now, although we had a contract and many of the details were covered in this agreement once I got involved and really dug into the specifics there were many “unknowns” particularly for first time parents of both the bride and groom. First impressions of Lisa were extremely professional, kind, and most importantly empathetic! It was obvious to me that Lisa was very confident in her role and went out of her way to make sure everyone involved was comfortable with the plan for the big day. A few of the issues or concerns I had involved things like: Where will the band beset up? Where will the bars be located? How many bars? What if we want to add another bar? I don’t want our quest to wait long for a drink, how much will this cost? Will the food be served HOT and quickly to 250 quests? I need to book extra rooms for out of town guests and we need to arrange for distribution of the gift bags to each person as they check in. What about parking? Should we be concerned with Safety? Can we do a special drink, are you sure they will have all the ingredients? What about bringing in late night food, how is this handled? As I said these are just a few of the questions that I had. Honestly there were probably 3 or 4 times as many. Lisa handled each question and communicated with each department within the hotel to make sure that every concern we had was addressed and handled asrequested. Well, it has taken me about 3 weeks to actually sit down and recap in writing just how spectacular this day was. I have received comments from everyone at the reception on just how beautiful and special everything was. Numerous guests told me it was “the best wedding they had ever experienced”. Although I took the credit that evening, all the credit should really go to Lisa Stark and the entire staff at the Marriott. In these crazy times of finding good, reliable service staff somehow the best of the best showed up at our wedding and made this event the most memorable evening of my life! The bartenders, the servers, the runners, valets, front desk personal etc.Thanks to Lisa and all the folks at the Marriott for going the extra mile to make it so incredibly wonderful. If you are planning a get together of any kind or size I would strongly recommend the services of Lisa Stark and the Marriott Grand.
Reviewed on 19-04-2023
Wedding Date 18-03-2023
I would like to share my recent experience with the Marriott Grand Hotel specifically with Lisa Stark. My Daughter actually made the decision to have her wedding reception in the Crystal Ballroom over 18 months ago, (December 15, 2021) at this time, all that was required was a deposit, signatures on contracts and of course a payment plan. The date of the wedding was March 18, 2023. There really wasn’t much interaction between us until around December of 2022. Around this time, as the Father of the bride, I guess you could say I became VERY involved, maybe even a bit overbearing, anxious, nervous, concerned etc, you get the idea. Obviously I had many questions and I was introduced to Lisa Stark as our event manager/planner/coordinator/all around Expert! Now, although we had a contract and many of the details were covered in this agreement once I got involved and really dug into the specifics there were many “unknowns” particularly for first time parents of both the bride and groom. First impressions of Lisa were extremely professional, kind, and most importantly empathetic! It was obvious to me that Lisa was very confident in her role and went out of her way to make sure everyone involved was comfortable with the plan for the big day. A few of the issues or concerns I had involved things like: Where will the band beset up? Where will the bars be located? How many bars? What if we want to add another bar? I don’t want our quest to wait long for a drink, how much will this cost? Will the food be served HOT and quickly to 250 quests? I need to book extra rooms for out of town guests and we need to arrange for distribution of the gift bags to each person as they check in. What about parking? Should we be concerned with Safety? Can we do a special drink, are you sure they will have all the ingredients? What about bringing in late night food, how is this handled? As I said these are just a few of the questions that I had. Honestly there were probably 3 or 4 times as many. Lisa handled each question and communicated with each department within the hotel to make sure that every concern we had was addressed and handled asrequested. Well, it has taken me about 3 weeks to actually sit down and recap in writing just how spectacular this day was. I have received comments from everyone at the reception on just how beautiful and special everything was. Numerous guests told me it was “the best wedding they had ever experienced”. Although I took the credit that evening, all the credit should really go to Lisa Stark and the entire staff at the Marriott. In these crazy times of finding good, reliable service staff somehow the best of the best showed up at our wedding and made this event the most memorable evening of my life! The bartenders, the servers, the runners, valets, front desk personal etc.Thanks to Lisa and all the folks at the Marriott for going the extra mile to make it so incredibly wonderful. If you are planning a get together of any kind or size I would strongly recommend the services of Lisa Stark and the Marriott Grand.
Reviewed on 19-04-2023
Melissa Dorn (other) 5 out of 5 Rating
Wedding Date 24-03-2023
It was a dream come true! During our tour, Brittany did a fantastic job painting the picture for our special day, showing us the various options. When I saw the Crystal Ballroom, I literally said \"wow\". When we met Quinton, our Event Manager, it was like he was a long lost relative. He was so personable and just as excited about our big day as we were! We felt that same energy through the day-of, morning brunch and after. He really understood us as a couple and was super helpful in making sure the day was everything we dreamed. The hors d'oeuvres and meal were so delicious. We're still getting compliments on the food over a month after the wedding. We also love that the Crystal and Statler Ballrooms are so beautiful so we didn't need to do much decorating. And the beautiful suite they included topped it off nicely! (We recommend negotiating the night before the wedding too!) Highly, highly recommend!!
Reviewed on 11-04-2023
Wedding Date 24-03-2023
It was a dream come true! During our tour, Brittany did a fantastic job painting the picture for our special day, showing us the various options. When I saw the Crystal Ballroom, I literally said \"wow\". When we met Quinton, our Event Manager, it was like he was a long lost relative. He was so personable and just as excited about our big day as we were! We felt that same energy through the day-of, morning brunch and after. He really understood us as a couple and was super helpful in making sure the day was everything we dreamed. The hors d'oeuvres and meal were so delicious. We're still getting compliments on the food over a month after the wedding. We also love that the Crystal and Statler Ballrooms are so beautiful so we didn't need to do much decorating. And the beautiful suite they included topped it off nicely! (We recommend negotiating the night before the wedding too!) Highly, highly recommend!!
Reviewed on 11-04-2023
Jody Wilson (bride) 4 out of 5 Rating
Wedding Date 01-12-2022
I relied on The Knot reviews heavily during my venue search and wanted to give back by giving in-depth reviews on my wedding vendors. Overall, if I could do my wedding all over again, I would still choose to have my wedding in the Statler Ballroom at the Marriott. The space was amazing, and we had a perfect day. PROS: - All in one! I cannot stress this enough, it was so great to not have to contract with additional vendors for food, table settings, tables, chairs, etc. Marriott truly did provide the \"all in\" package. - Dedicated \"wedding coordinator\" for your planning season. There was some turnover during the planning season (which made us nervous), but we ended up with Quinton and he was also super-fast to respond. I will note, you still NEED a day-of coordinator. The Marriott coordinator was not at our rehearsal, and we didn't see him until maybe reception time? This wasn't really an issue for us because we had a coordinator, but I just think future brides need to expect to not have their full attendance on wedding weekend. - Our food was delicious. We negotiated up front that we could opt out of the hors d'oeuvres (and we were so glad that we did) but we got a lot of compliments on the food at our reception (chicken/salmon with butternut squash and mashed potatoes). I had read some reviews that the food was meh, but we had a great experience with the food. - It was free to have the venue until midnight. When we found that out, we extended our reception to 12AM and had the option to do a cash bar for the last hour. I liked that flexibility. - Bridal suite was great. Spacious and pretty for photos! We had negotiated to have the bridal suite for two nights (instead of rooms for the parents). We were happy with that decision. Overall, the hotel is gorgeous, and we still LOVE the Statler ballroom. CONS: - I’m such a planner and I felt like I was always reaching out to the Marriott (granted, there was turnover) to figure out what was next. They have weddings every weekend, it would be great if there were a general timeline on when/how things happened (such as the food tasting). I would send emails with 15 questions long and it just felt like most of these we common FAQs that could be answered with a “bridal welcome package”. Just beware, if you have lots of questions, you will need to reach out constantly. - We made welcome bags for our guests, and we later found out that they gave the wrong bags to our guests. I am assuming there was a Saturday wedding (we were Friday) and they just didn’t pay attention. We spent a lot of time on our bags (had a newsletter, custom items, etc.) and it feels like it went to waste just because they didn’t pay attention to which wedding went with which bags. We also had ~10 bags leftover and we never got those back. Don’t send extra bags. - Our cake topper was lost. Not that big of a deal, but just wanted to flag that if you spend a lot of money on a topper, you should have someone keep track of it. - We paid for additional liquor for the bride and groom (1 bottle of Titos and 1 bottle of Captain Morgan). The bar staff was not super friendly, and we ended up not even getting to take advantage of the two bottles that we purchased (for $75 each + tax, service, etc). That was a waste of money. Regardless, remember that things will always go wrong. As I mentioned, we did it again, we would choose the Statler Ballroom. I might just remember some of the items above. :) Happy planning!
Reviewed on 07-02-2023
Wedding Date 01-12-2022
I relied on The Knot reviews heavily during my venue search and wanted to give back by giving in-depth reviews on my wedding vendors. Overall, if I could do my wedding all over again, I would still choose to have my wedding in the Statler Ballroom at the Marriott. The space was amazing, and we had a perfect day. PROS: - All in one! I cannot stress this enough, it was so great to not have to contract with additional vendors for food, table settings, tables, chairs, etc. Marriott truly did provide the \"all in\" package. - Dedicated \"wedding coordinator\" for your planning season. There was some turnover during the planning season (which made us nervous), but we ended up with Quinton and he was also super-fast to respond. I will note, you still NEED a day-of coordinator. The Marriott coordinator was not at our rehearsal, and we didn't see him until maybe reception time? This wasn't really an issue for us because we had a coordinator, but I just think future brides need to expect to not have their full attendance on wedding weekend. - Our food was delicious. We negotiated up front that we could opt out of the hors d'oeuvres (and we were so glad that we did) but we got a lot of compliments on the food at our reception (chicken/salmon with butternut squash and mashed potatoes). I had read some reviews that the food was meh, but we had a great experience with the food. - It was free to have the venue until midnight. When we found that out, we extended our reception to 12AM and had the option to do a cash bar for the last hour. I liked that flexibility. - Bridal suite was great. Spacious and pretty for photos! We had negotiated to have the bridal suite for two nights (instead of rooms for the parents). We were happy with that decision. Overall, the hotel is gorgeous, and we still LOVE the Statler ballroom. CONS: - I’m such a planner and I felt like I was always reaching out to the Marriott (granted, there was turnover) to figure out what was next. They have weddings every weekend, it would be great if there were a general timeline on when/how things happened (such as the food tasting). I would send emails with 15 questions long and it just felt like most of these we common FAQs that could be answered with a “bridal welcome package”. Just beware, if you have lots of questions, you will need to reach out constantly. - We made welcome bags for our guests, and we later found out that they gave the wrong bags to our guests. I am assuming there was a Saturday wedding (we were Friday) and they just didn’t pay attention. We spent a lot of time on our bags (had a newsletter, custom items, etc.) and it feels like it went to waste just because they didn’t pay attention to which wedding went with which bags. We also had ~10 bags leftover and we never got those back. Don’t send extra bags. - Our cake topper was lost. Not that big of a deal, but just wanted to flag that if you spend a lot of money on a topper, you should have someone keep track of it. - We paid for additional liquor for the bride and groom (1 bottle of Titos and 1 bottle of Captain Morgan). The bar staff was not super friendly, and we ended up not even getting to take advantage of the two bottles that we purchased (for $75 each + tax, service, etc). That was a waste of money. Regardless, remember that things will always go wrong. As I mentioned, we did it again, we would choose the Statler Ballroom. I might just remember some of the items above. :) Happy planning!
Reviewed on 07-02-2023
Chris C (other) 5 out of 5 Rating
Wedding Date 11-06-2022
Omg, our daughters wedding was AMAZING at the Marriott on Grand. The venue is gorgeous, the staff was attentive. The food- not great but I don’t think that is what the guests will remember. I think they will remember the lovely couple, the beauty of the of the ballroom and the fun that was had. I will say that the wedding planners change VERY quickly. Ours left a month before the wedding and communication was dropped which was frustrating. Our daughter was married in the Statler ballroom, which guests remarked looked like a church, and the reception was in the Crystal Ballroom. Which we could do it all again!
Reviewed on 12-01-2023
Wedding Date 11-06-2022
Omg, our daughters wedding was AMAZING at the Marriott on Grand. The venue is gorgeous, the staff was attentive. The food- not great but I don’t think that is what the guests will remember. I think they will remember the lovely couple, the beauty of the of the ballroom and the fun that was had. I will say that the wedding planners change VERY quickly. Ours left a month before the wedding and communication was dropped which was frustrating. Our daughter was married in the Statler ballroom, which guests remarked looked like a church, and the reception was in the Crystal Ballroom. Which we could do it all again!
Reviewed on 12-01-2023
Madeline Krumrey (bride) 5 out of 5 Rating
Wedding Date 15-10-2022
We had our ceremony and reception in the Crystal Ballroom at the Marriott Grand and it was absolutely beautiful. We were nervous about the room flip but everything went so smooth! The food was spectacular and the coordinator, Quinton, was a true dream to work with. I changed the schedule of events during the reception and he made sure everything went off without a hitch. It was such a beautiful venue and everyone was very complimentary of the entire day. We loved having our big day at the Marriott St. Louis Grand and could not recommend it more! Thank you Quinton!
Reviewed on 09-11-2022
Wedding Date 15-10-2022
We had our ceremony and reception in the Crystal Ballroom at the Marriott Grand and it was absolutely beautiful. We were nervous about the room flip but everything went so smooth! The food was spectacular and the coordinator, Quinton, was a true dream to work with. I changed the schedule of events during the reception and he made sure everything went off without a hitch. It was such a beautiful venue and everyone was very complimentary of the entire day. We loved having our big day at the Marriott St. Louis Grand and could not recommend it more! Thank you Quinton!
Reviewed on 09-11-2022
Lisa Krumrey (other) 5 out of 5 Rating
Wedding Date 15-10-2022
The Marriott Grand was absolutely perfect for my daughter's wedding on 10/15/22. The wedding/reception was held in the Crystal Ballroom which is beautiful! Our guests were amazed with its beauty! Quinton, the Event Manager is wonderful to work with. His attention to detail and professionalism is above and beyond! Every staff member we encountered could not have been nicer and so helpful! The food was amazing. You will not be disappointed! Beautiful venue, great staff!
Reviewed on 19-10-2022
Wedding Date 15-10-2022
The Marriott Grand was absolutely perfect for my daughter's wedding on 10/15/22. The wedding/reception was held in the Crystal Ballroom which is beautiful! Our guests were amazed with its beauty! Quinton, the Event Manager is wonderful to work with. His attention to detail and professionalism is above and beyond! Every staff member we encountered could not have been nicer and so helpful! The food was amazing. You will not be disappointed! Beautiful venue, great staff!
Reviewed on 19-10-2022
Gracie Schofield (bride) 5 out of 5 Rating
Wedding Date 13-11-2021
The Marriott Grand was the perfect venue for our wedding. Romantic, elegant and grand! From the ceiling to floor windows, the gorgeous views and the stunning chandeliers we were blown away with this space! The staff was amazing and kind. Everyone was very attentive and accommodating. Thank you Marriott for making our day a dream!
Reviewed on 03-05-2022
Wedding Date 13-11-2021
The Marriott Grand was the perfect venue for our wedding. Romantic, elegant and grand! From the ceiling to floor windows, the gorgeous views and the stunning chandeliers we were blown away with this space! The staff was amazing and kind. Everyone was very attentive and accommodating. Thank you Marriott for making our day a dream!
Reviewed on 03-05-2022
Terri Lynch (bride) 5 out of 5 Rating
Wedding Date 12-02-2022
We used the Statler for the ceremony and Crystal Ballroom for cocktail hour and reception. The venue is gorgeous and Marriott folks were incredibly attentive in the months and days leading up to the wedding. Our guests were blown away with how beautiful the venue was. It was pretty perfect! We loved the complimentary bridal suite Friday and Saturday- was spacious enough for bridal party to gather and get ready. Some things I assumed would be included weren’t - for example there is a beautiful grand piano located in foyer for cocktail hour but it wasn’t tuned and we would’ve had to pay for it to be tuned. Also picture of Statler showed draping over windows, but that wasn’t included in set up.Loved working with Julian at the Marriott! He was incredibly attentive and did awesome especially for being his first wedding there.
Reviewed on 21-02-2022
Wedding Date 12-02-2022
We used the Statler for the ceremony and Crystal Ballroom for cocktail hour and reception. The venue is gorgeous and Marriott folks were incredibly attentive in the months and days leading up to the wedding. Our guests were blown away with how beautiful the venue was. It was pretty perfect! We loved the complimentary bridal suite Friday and Saturday- was spacious enough for bridal party to gather and get ready. Some things I assumed would be included weren’t - for example there is a beautiful grand piano located in foyer for cocktail hour but it wasn’t tuned and we would’ve had to pay for it to be tuned. Also picture of Statler showed draping over windows, but that wasn’t included in set up.Loved working with Julian at the Marriott! He was incredibly attentive and did awesome especially for being his first wedding there.
Reviewed on 21-02-2022
Christine Throm (other) 5 out of 5 Rating
Wedding Date 18-12-2021
At first I thought communication wasn’t that great, but once I realized they concentrate on the task at hand and we just had to wait our turn, everything was great. Jodie was very nice and carried out everything we asked. She went out of her way to make sure everything was perfect. Chris was also so attentive to our every wish in the ballroom, was very visible seeing to every detail and checking in with us throughout the evening. The place is beautiful!
Reviewed on 30-12-2021
Wedding Date 18-12-2021
At first I thought communication wasn’t that great, but once I realized they concentrate on the task at hand and we just had to wait our turn, everything was great. Jodie was very nice and carried out everything we asked. She went out of her way to make sure everything was perfect. Chris was also so attentive to our every wish in the ballroom, was very visible seeing to every detail and checking in with us throughout the evening. The place is beautiful!
Reviewed on 30-12-2021
P K (other) 2 out of 5 Rating
Wedding Date 01-10-2021
My daughter’s wedding was also postponed from 2020 to 2021 because of COVID.. The experience was highly stressful, and communication with Marriott was difficult throughout. They charged $1,000 just to change the date! We finally got it refunded more than a year later, after some stern communication. The reception in the Statler Ballroom was disappointing. The room was not set up as planned. The food was small in portion compared to the tasting, and it looked like it was literally tossed on the plates. The herb mashed potatoes were obviously dished out with an ice cream scoop, like a mess hall. The wait staff looked angry the entire night. No smiles. The cake was beautifully plated, though. We had a good night despite the Marriott. The setting is beautiful and is the main selling point. Buyer beware.
Reviewed on 18-10-2021
Wedding Date 01-10-2021
My daughter’s wedding was also postponed from 2020 to 2021 because of COVID.. The experience was highly stressful, and communication with Marriott was difficult throughout. They charged $1,000 just to change the date! We finally got it refunded more than a year later, after some stern communication. The reception in the Statler Ballroom was disappointing. The room was not set up as planned. The food was small in portion compared to the tasting, and it looked like it was literally tossed on the plates. The herb mashed potatoes were obviously dished out with an ice cream scoop, like a mess hall. The wait staff looked angry the entire night. No smiles. The cake was beautifully plated, though. We had a good night despite the Marriott. The setting is beautiful and is the main selling point. Buyer beware.
Reviewed on 18-10-2021
Samantha Austin (bride) 2 out of 5 Rating
Wedding Date 14-08-2021
We had our wedding ceremony and reception in the Statler Ballroom. The ballroom is absolutely beautiful and the Marriott wedding package is comprehensive which is why we chose this venue. Let me start with the pros... Marriott was VERY understanding about postponing our wedding at no additional cost due to COVID back in Aug 2020. Corri at Marriott was a pleasant person to communicate with - kind and quick responses. As stated, the ballroom is beautiful. The wedding package was nice including valet service and the hotel rooms for us and our parents the night of the wedding. Cons... The food is honestly just okay. The service staff on the day of the wedding was not particularly kind. The bridal suite felt like a giant empty apartment... nothing fancy and kind of sterile. Lastly (and the main reason for my low score) the communication with our wedding coordinator Erica was terrible. It would take her sometimes 2 weeks or more to respond to a simple email. It took her so long to create a floor layout of the reception that we did not receive it until 5 days prior to our wedding, so we had to scramble last minute to create seating chart and sign. At certain points in the planning process, I had to double email, call, and complain to Corri about Erica's lack of communication. Based on this point alone, I would not recommend the Marriott for your wedding. It is already stressful enough planning a wedding. It is even more stressful if the wedding coordinator at your event venue does not respond to your emails in a timely manner. I recommend having your wedding somewhere else where your coordinator will actually care about your special day.
Reviewed on 16-09-2021
Wedding Date 14-08-2021
We had our wedding ceremony and reception in the Statler Ballroom. The ballroom is absolutely beautiful and the Marriott wedding package is comprehensive which is why we chose this venue. Let me start with the pros... Marriott was VERY understanding about postponing our wedding at no additional cost due to COVID back in Aug 2020. Corri at Marriott was a pleasant person to communicate with - kind and quick responses. As stated, the ballroom is beautiful. The wedding package was nice including valet service and the hotel rooms for us and our parents the night of the wedding. Cons... The food is honestly just okay. The service staff on the day of the wedding was not particularly kind. The bridal suite felt like a giant empty apartment... nothing fancy and kind of sterile. Lastly (and the main reason for my low score) the communication with our wedding coordinator Erica was terrible. It would take her sometimes 2 weeks or more to respond to a simple email. It took her so long to create a floor layout of the reception that we did not receive it until 5 days prior to our wedding, so we had to scramble last minute to create seating chart and sign. At certain points in the planning process, I had to double email, call, and complain to Corri about Erica's lack of communication. Based on this point alone, I would not recommend the Marriott for your wedding. It is already stressful enough planning a wedding. It is even more stressful if the wedding coordinator at your event venue does not respond to your emails in a timely manner. I recommend having your wedding somewhere else where your coordinator will actually care about your special day.
Reviewed on 16-09-2021
Kathy Preston (parent) 5 out of 5 Rating
Wedding Date 05-09-2020
Jodie Matthews and the entire team at the Marriott Grand did a fabulous job with my daughter's wedding. The room set up, the food, as well as the service we received, truly exceeded our expectations. Jodie personally saw to every detail and went over and above! We couldn't have been happier! Thanks again Jodie!
Reviewed on 08-09-2020
Wedding Date 05-09-2020
Jodie Matthews and the entire team at the Marriott Grand did a fabulous job with my daughter's wedding. The room set up, the food, as well as the service we received, truly exceeded our expectations. Jodie personally saw to every detail and went over and above! We couldn't have been happier! Thanks again Jodie!
Reviewed on 08-09-2020
Eryn Luer (bride) 5 out of 5 Rating
Wedding Date 14-12-2019
We held our ceremony in the Statler Ballroom and our reception in the Crystal Ballroom and our guests can’t stop talking about how beautiful the venue was. Trina was our coordinator and all I can say is wow! She was outstanding! She was on top of everything and always kept in touch. I can’t say enough good things about her! She really played a large role in making our wedding day perfect! The food was wonderful and the service was outstanding. Thank you Marriott for the perfect wedding day!
Reviewed on 26-12-2019
Wedding Date 14-12-2019
We held our ceremony in the Statler Ballroom and our reception in the Crystal Ballroom and our guests can’t stop talking about how beautiful the venue was. Trina was our coordinator and all I can say is wow! She was outstanding! She was on top of everything and always kept in touch. I can’t say enough good things about her! She really played a large role in making our wedding day perfect! The food was wonderful and the service was outstanding. Thank you Marriott for the perfect wedding day!
Reviewed on 26-12-2019
Demi Botonis (bride) 5 out of 5 Rating
Wedding Date 21-09-2019
We used Marriott Grand for our room block for our downtown wedding and am so thankful that we did! The Marriott went above and beyond for us and our guests- gave a very reasonable rate and handed our bag of goodies. In addition, they gave us an amazing surprise of an upgraded and decorated honeymoon suite the night of the wedding. It was the PERFECT way to end the inning!Special shout out to Emily, the coordinator, who was amazing. She was so responsive and overall just awesome to work with.
Reviewed on 07-10-2019
Wedding Date 21-09-2019
We used Marriott Grand for our room block for our downtown wedding and am so thankful that we did! The Marriott went above and beyond for us and our guests- gave a very reasonable rate and handed our bag of goodies. In addition, they gave us an amazing surprise of an upgraded and decorated honeymoon suite the night of the wedding. It was the PERFECT way to end the inning!Special shout out to Emily, the coordinator, who was amazing. She was so responsive and overall just awesome to work with.
Reviewed on 07-10-2019
Lauren Seliga (bride) 2 out of 5 Rating
Wedding Date 01-06-2019
We had our wedding in the Crystal Ballroom. It turned out beautiful and the staff were very nice. Everything was beautiful thanks to the space itself and our other vendors. The day itself went well but I'm giving it a 2 because our coordinator, Erica, was very poor when it comes to communication throughout the process. There were just numerous things that happened that made the process 10 times for stressful for both myself and my family. Examples: 1 - No communication about when we could check in on the Friday before (made for a very stressful rehearsal day) - couldn't check in til two and we had a happy our scheduled with guests at 32 - we added late night snacks and these came out 20 minutes after dinner (never were we asked when we would want this to come out) 3 - it took about 4 emails to get things accomplished - our event order was wrong time and time again. 4 - would not receive calls back when we called (my mom told me this numerous times) 5 - we ran out of rooms in our block early, they told us we couldn't add any more because of our contract (which is fair). so we scrambled to find rooms at other hotels. I had many friends/guests staying at AirBNB and scattered throughout the city. only for to tell me they added more rooms the day before it was due after people had already booked other lodging all over the city.it's little things like that that make you not very confident everyone is on the same page on your wedding day. These were frustrations shared by myself, my fiancé, my parents and the day-of-coordinator I hired (whom Erica also failed to communicate anything with). I felt like I was slightly misled by the sales people who said we would have a \"coordinator.\" When in fact Erica told me that she was \"strictly a liaison between us and the hotel.\" I'm not sure she even filled that role. It was just a lot of money to spend to chase your tail for months and feel like there is ZERO communication or culpability on the hotel's end. Don't be fooled into thinking you are paying for good service.
Reviewed on 17-06-2019
Wedding Date 01-06-2019
We had our wedding in the Crystal Ballroom. It turned out beautiful and the staff were very nice. Everything was beautiful thanks to the space itself and our other vendors. The day itself went well but I'm giving it a 2 because our coordinator, Erica, was very poor when it comes to communication throughout the process. There were just numerous things that happened that made the process 10 times for stressful for both myself and my family. Examples: 1 - No communication about when we could check in on the Friday before (made for a very stressful rehearsal day) - couldn't check in til two and we had a happy our scheduled with guests at 32 - we added late night snacks and these came out 20 minutes after dinner (never were we asked when we would want this to come out) 3 - it took about 4 emails to get things accomplished - our event order was wrong time and time again. 4 - would not receive calls back when we called (my mom told me this numerous times) 5 - we ran out of rooms in our block early, they told us we couldn't add any more because of our contract (which is fair). so we scrambled to find rooms at other hotels. I had many friends/guests staying at AirBNB and scattered throughout the city. only for to tell me they added more rooms the day before it was due after people had already booked other lodging all over the city.it's little things like that that make you not very confident everyone is on the same page on your wedding day. These were frustrations shared by myself, my fiancé, my parents and the day-of-coordinator I hired (whom Erica also failed to communicate anything with). I felt like I was slightly misled by the sales people who said we would have a \"coordinator.\" When in fact Erica told me that she was \"strictly a liaison between us and the hotel.\" I'm not sure she even filled that role. It was just a lot of money to spend to chase your tail for months and feel like there is ZERO communication or culpability on the hotel's end. Don't be fooled into thinking you are paying for good service.
Reviewed on 17-06-2019
MG T. (bride) 3 out of 5 Rating
Wedding Date 02-02-2019
While the Statler ballroom is beautiful and our wedding ended up being wonderful, the staff at the Marriott was less than desirable. Erica our coordinator lied to us for months saying she could do all these things for us, we would have access to spaces, they were able to find a very specific type of bourbon, etc and then delivered on nothing. I would have much preferred her be honest and admit the Marriott was unable to provide certain things. She sold her self as the only contact we needed and sadly we learned the hard way that she could not provide that. We also found the front desk staff extremely rude to our guests. At one point despite our constant reminders they told our guests they were not eligible for welcome boxes that we paid for because they booked their rooms with points. While I do not regret choosing the Marriott I do wish they would hire more reliable people. To add insult to injury they did not upload our Marriott points in time so then I had to call corporate and request them. Erica was notorious for taking over 5 days to respond to emails and the few details she did finish for us were half hazard (putting monogram wax seals upside down? like really you could not even read the seal?). Erica would not even say hello to me on the day of my wedding, I had to approach her - because she knew she had already upset my sister, mother, and aunt. Very unprofessional staff, but beautiful room!
Reviewed on 20-02-2019
Wedding Date 02-02-2019
While the Statler ballroom is beautiful and our wedding ended up being wonderful, the staff at the Marriott was less than desirable. Erica our coordinator lied to us for months saying she could do all these things for us, we would have access to spaces, they were able to find a very specific type of bourbon, etc and then delivered on nothing. I would have much preferred her be honest and admit the Marriott was unable to provide certain things. She sold her self as the only contact we needed and sadly we learned the hard way that she could not provide that. We also found the front desk staff extremely rude to our guests. At one point despite our constant reminders they told our guests they were not eligible for welcome boxes that we paid for because they booked their rooms with points. While I do not regret choosing the Marriott I do wish they would hire more reliable people. To add insult to injury they did not upload our Marriott points in time so then I had to call corporate and request them. Erica was notorious for taking over 5 days to respond to emails and the few details she did finish for us were half hazard (putting monogram wax seals upside down? like really you could not even read the seal?). Erica would not even say hello to me on the day of my wedding, I had to approach her - because she knew she had already upset my sister, mother, and aunt. Very unprofessional staff, but beautiful room!
Reviewed on 20-02-2019
Lauren Rice (parent) 5 out of 5 Rating
Wedding Date 20-10-2018
Thank you Marriott St. Louis Grand for such a great wedding day. The staff was wonderful from the initial visit, to the planning, and then to the wedding day itself. We did the wedding and the reception at the hotel. The Statler Room was a cozy light-filled room for the wedding and the Crystal Ballroom for the reception was so beautiful for the reception. The food was wonderful and the service great. The day really flowed. Trina was our coordinator and we can't say enough good things about her.
Reviewed on 28-11-2018
Wedding Date 20-10-2018
Thank you Marriott St. Louis Grand for such a great wedding day. The staff was wonderful from the initial visit, to the planning, and then to the wedding day itself. We did the wedding and the reception at the hotel. The Statler Room was a cozy light-filled room for the wedding and the Crystal Ballroom for the reception was so beautiful for the reception. The food was wonderful and the service great. The day really flowed. Trina was our coordinator and we can't say enough good things about her.
Reviewed on 28-11-2018
Marci F. (parent) 5 out of 5 Rating
Wedding Date 03-11-2018
My daughter's wedding was just this past weekend and what a great event in the Statler Ballroom! Erica Gaston, the event coordinator is so wonderful to work with and so patient. Her guidance helped us through the process. She really came through for us when life threw some curve balls our way outside of the wedding planning. Her ability to create a table map the way we wanted it is a gift. She greeted our guests as they checked in to the hotel and each guest who met her commented about how much they loved meeting her. Whatever the request was by guests and wedding party, Erica delivered with ease and a smile. Everyone at the hotel restaurant, front desk, mini market, valet, and lobby lounge were so friendly, kind, and just truly good people. We would stop in occasionally to eat breakfast and see the room months before the wedding, each time we'd run into someone from catering, and/or management. Each time we were greeted in a way that made us feel so special and excited for our guests to have the same experience. Thank you Erica and The Marriott Grand!
Reviewed on 06-11-2018
Wedding Date 03-11-2018
My daughter's wedding was just this past weekend and what a great event in the Statler Ballroom! Erica Gaston, the event coordinator is so wonderful to work with and so patient. Her guidance helped us through the process. She really came through for us when life threw some curve balls our way outside of the wedding planning. Her ability to create a table map the way we wanted it is a gift. She greeted our guests as they checked in to the hotel and each guest who met her commented about how much they loved meeting her. Whatever the request was by guests and wedding party, Erica delivered with ease and a smile. Everyone at the hotel restaurant, front desk, mini market, valet, and lobby lounge were so friendly, kind, and just truly good people. We would stop in occasionally to eat breakfast and see the room months before the wedding, each time we'd run into someone from catering, and/or management. Each time we were greeted in a way that made us feel so special and excited for our guests to have the same experience. Thank you Erica and The Marriott Grand!
Reviewed on 06-11-2018
Linda Habibi (bride) 4 out of 5 Rating
Wedding Date 18-08-2018
A little bit on the expensive side but they negotiate! Sales vendor is much friendlier than the actual day of coordinator but awesome that they provide the day of coordinator in the first place! We initially thought we'd have 250+ guests and our coordinator was hesitant but we ended up having about 200 and everything worked wonderfully. They have a piano but will charge you to tune it so we passed on that. The chef was great and was able to cook persian food for us! However, they couldn't make everything on our menu so they allowed us to partially cater from the outside. Cocktail hour food is crazy expensive ($5 per bite size piece!!!) but it ended up adding up to our minimum. The venue itself is so pretty - you don't need a lot of decorations, just flowers and lights! Also they have two ballrooms and initially wanted to charge us two separate minimums to use them. I said I needed both rooms and didn't want to pay two minimums... they eventually gave me both ballrooms for the price of one (+ a small fee to use the second room).Overall great experience if you can splurge.
Reviewed on 07-09-2018
Wedding Date 18-08-2018
A little bit on the expensive side but they negotiate! Sales vendor is much friendlier than the actual day of coordinator but awesome that they provide the day of coordinator in the first place! We initially thought we'd have 250+ guests and our coordinator was hesitant but we ended up having about 200 and everything worked wonderfully. They have a piano but will charge you to tune it so we passed on that. The chef was great and was able to cook persian food for us! However, they couldn't make everything on our menu so they allowed us to partially cater from the outside. Cocktail hour food is crazy expensive ($5 per bite size piece!!!) but it ended up adding up to our minimum. The venue itself is so pretty - you don't need a lot of decorations, just flowers and lights! Also they have two ballrooms and initially wanted to charge us two separate minimums to use them. I said I needed both rooms and didn't want to pay two minimums... they eventually gave me both ballrooms for the price of one (+ a small fee to use the second room).Overall great experience if you can splurge.
Reviewed on 07-09-2018
Lauri Hadobas (other) 5 out of 5 Rating
Wedding Date 21-07-2018
Our daughter and son-in-law selected the Crystal Ballroom at the Marriott Grand for their wedding reception and it was a beautiful venue and wonderful evening. Their event coordinator was wonderful to work with during the planning process and the actual event. The reception was such fun and we are very grateful for the wonderful memories.Thank you!Lauri H.
Reviewed on 25-07-2018
Wedding Date 21-07-2018
Our daughter and son-in-law selected the Crystal Ballroom at the Marriott Grand for their wedding reception and it was a beautiful venue and wonderful evening. Their event coordinator was wonderful to work with during the planning process and the actual event. The reception was such fun and we are very grateful for the wonderful memories.Thank you!Lauri H.
Reviewed on 25-07-2018
Michelle Mowry (bride) 5 out of 5 Rating
Wedding Date 18-05-2018
We had our wedding reception in the Crystal Ballroom and a brunch the next morning in the Statler Ballroom. I cannot rave enough about how wonderful everything was! From the very beginning, the staff at the Marriott were attentive and genuinely interested in making our wedding a wonderful experience! Other vendors made us feel like we needed to beg them to take our business. From Matt in the revenue department to Erica, our planner, every detail went off without a hitch! The spaces are incredibly beautiful and second-to-none in St. Louis, the food is outstanding and the staff is so friendly and attentive. At one point, one of our guests spilled red wine on my dress, and before I could even ask one of my bridesmaids to help me clean it with club soda, two Marriott staff members were in the bathroom cleaning my dress. I was so surprised and grateful! The Marriott is are truly an incredible venue--and an incredible value for the level of service--and I wouldn't have wanted our wedding anywhere else. Thank you for making our reception and brunch so wonderful!
Reviewed on 21-07-2018
Wedding Date 18-05-2018
We had our wedding reception in the Crystal Ballroom and a brunch the next morning in the Statler Ballroom. I cannot rave enough about how wonderful everything was! From the very beginning, the staff at the Marriott were attentive and genuinely interested in making our wedding a wonderful experience! Other vendors made us feel like we needed to beg them to take our business. From Matt in the revenue department to Erica, our planner, every detail went off without a hitch! The spaces are incredibly beautiful and second-to-none in St. Louis, the food is outstanding and the staff is so friendly and attentive. At one point, one of our guests spilled red wine on my dress, and before I could even ask one of my bridesmaids to help me clean it with club soda, two Marriott staff members were in the bathroom cleaning my dress. I was so surprised and grateful! The Marriott is are truly an incredible venue--and an incredible value for the level of service--and I wouldn't have wanted our wedding anywhere else. Thank you for making our reception and brunch so wonderful!
Reviewed on 21-07-2018
ashley Ryan (bride) 5 out of 5 Rating
Wedding Date 24-02-2018
The coordinator, Anthea, was so helpful! The hotel accommodated for us each having 2 sets of parents for the parent’s comped rooms on the night of the wedding. No additional charge for out of town guests (were able to have at least 30 rooms for our guests.) Our reception was in the starlet ballroom and was gorgeous! Could not have asked for better service from everyone at the hotel. Highly recommend this venue!
Reviewed on 04-03-2018
Wedding Date 24-02-2018
The coordinator, Anthea, was so helpful! The hotel accommodated for us each having 2 sets of parents for the parent’s comped rooms on the night of the wedding. No additional charge for out of town guests (were able to have at least 30 rooms for our guests.) Our reception was in the starlet ballroom and was gorgeous! Could not have asked for better service from everyone at the hotel. Highly recommend this venue!
Reviewed on 04-03-2018
Heather Hacking (bride) 5 out of 5 Rating
Wedding Date 31-12-2017
We held our wedding in the Crystal Ballroom on NYE 2018. When we got engaged we had a list of 15+ venues that we were going to look at. We made our first appointment at the ballroom and weren't overly thrilled as we had never been there before - BUT when we walked in we got a feeling that we didn't get at ANY OTHER venue we looked at. We continued to compare every venue to the crystal ballroom. The room is absolutely gorgeous and we had a great experience with our sales contact (Allison). Once selected, we were assigned Shelby as our day of coordinator. Shelby and her staff went above and beyond anything that we needed. She was great at providing best practices/suggestions from the other weddings that she worked and was always there with a prompt answer when we needed her. The food, wait staff and overall organization were amazing the night of. We are SO glad that we chose to see the crystal ballroom and have our wedding at the Marriott St. Louis Grand!!
Reviewed on 19-01-2018
Wedding Date 31-12-2017
We held our wedding in the Crystal Ballroom on NYE 2018. When we got engaged we had a list of 15+ venues that we were going to look at. We made our first appointment at the ballroom and weren't overly thrilled as we had never been there before - BUT when we walked in we got a feeling that we didn't get at ANY OTHER venue we looked at. We continued to compare every venue to the crystal ballroom. The room is absolutely gorgeous and we had a great experience with our sales contact (Allison). Once selected, we were assigned Shelby as our day of coordinator. Shelby and her staff went above and beyond anything that we needed. She was great at providing best practices/suggestions from the other weddings that she worked and was always there with a prompt answer when we needed her. The food, wait staff and overall organization were amazing the night of. We are SO glad that we chose to see the crystal ballroom and have our wedding at the Marriott St. Louis Grand!!
Reviewed on 19-01-2018
Jiajing Chen (bride) 5 out of 5 Rating
Wedding Date 16-06-2017
My husband and I decided on the Statler Ballroom and it was an incredible experience!! Words cannot describe how happy we were with this choice. We made this decision early in the planning process and it really laid the foundation for the wedding as a whole. Melissa was our event coordinator and she really did everything possible to make us feel comfortable and make sure our needs were met. We felt cared for in every way. Alison (Sales Manager) was a joy to work with at the beginning when we were crafting the food & beverage package. She was very reasonable in accommodating our requests and we felt we could really trust the entire team. It was the perfect venue for out of town guests. There is nothing like the Statler in St. Louis – go for it and you won’t be disappointed! They have an amazing Executive Chef and their options are truly wonderful.
Reviewed on 01-11-2017
Wedding Date 16-06-2017
My husband and I decided on the Statler Ballroom and it was an incredible experience!! Words cannot describe how happy we were with this choice. We made this decision early in the planning process and it really laid the foundation for the wedding as a whole. Melissa was our event coordinator and she really did everything possible to make us feel comfortable and make sure our needs were met. We felt cared for in every way. Alison (Sales Manager) was a joy to work with at the beginning when we were crafting the food & beverage package. She was very reasonable in accommodating our requests and we felt we could really trust the entire team. It was the perfect venue for out of town guests. There is nothing like the Statler in St. Louis – go for it and you won’t be disappointed! They have an amazing Executive Chef and their options are truly wonderful.
Reviewed on 01-11-2017
Caroline Forsbach (bride) 5 out of 5 Rating
Wedding Date 06-05-2017
Our wedding reception at the Marriott St. Louis Grand was more beautiful than we had imagined. The Statler Ballroom was elegant and romantic, the cuisine was superb, and the staff was friendly and attentive to our guests. More importantly, our event timeline was well orchestrated and organized and that is all thanks to our Event Coordinator, Shelby Robbins. Shelby was my right hand during the wedding planning process. She was extremely organized, responsive, helpful, professional, and well-mannered. She coordinated the reception timeline and asked very detailed questions to ensure our reception was exactly how we envisioned. I provided Shelby with notes on how to arrange my décor (vases, guest book table, etc.) and it was all set up meticulously and exactly as I instructed. Shelby was a stress reliever for me during the planning process, and I appreciated her accountability and her willingness to bend over backwards for me. The Marriott brand is known for its exclusive and exquisiteness and Shelby is a perfect representative of that. We cannot thank her enough for her assistance during the past year. She truly made our reception beautiful and absolutely perfect.
Reviewed on 18-05-2017
Wedding Date 06-05-2017
Our wedding reception at the Marriott St. Louis Grand was more beautiful than we had imagined. The Statler Ballroom was elegant and romantic, the cuisine was superb, and the staff was friendly and attentive to our guests. More importantly, our event timeline was well orchestrated and organized and that is all thanks to our Event Coordinator, Shelby Robbins. Shelby was my right hand during the wedding planning process. She was extremely organized, responsive, helpful, professional, and well-mannered. She coordinated the reception timeline and asked very detailed questions to ensure our reception was exactly how we envisioned. I provided Shelby with notes on how to arrange my décor (vases, guest book table, etc.) and it was all set up meticulously and exactly as I instructed. Shelby was a stress reliever for me during the planning process, and I appreciated her accountability and her willingness to bend over backwards for me. The Marriott brand is known for its exclusive and exquisiteness and Shelby is a perfect representative of that. We cannot thank her enough for her assistance during the past year. She truly made our reception beautiful and absolutely perfect.
Reviewed on 18-05-2017
Jen Ghafoori (bride) 5 out of 5 Rating
Wedding Date 03-12-2016
My husband and I held our ceremony in the Crystal Ballroom on 12/3/16. When we first saw this room, we knew immediately we wanted it. It truly is breathtaking. Even our professional photographers were in awe. It is gorgeous! We worked with Susan Gallione and, when it comes to customer service, hers would be hard to beat. She was like a friend throughout the entire planning process. Our day went perfectly and the entire hotel staff was so friendly and helpful to our wedding party and our guest. Once you see this venue, you'll fall in love.
Reviewed on 05-01-2017
Wedding Date 03-12-2016
My husband and I held our ceremony in the Crystal Ballroom on 12/3/16. When we first saw this room, we knew immediately we wanted it. It truly is breathtaking. Even our professional photographers were in awe. It is gorgeous! We worked with Susan Gallione and, when it comes to customer service, hers would be hard to beat. She was like a friend throughout the entire planning process. Our day went perfectly and the entire hotel staff was so friendly and helpful to our wedding party and our guest. Once you see this venue, you'll fall in love.
Reviewed on 05-01-2017
Claire Kniepkamp (bride) 5 out of 5 Rating
Wedding Date 09-12-2016
Where do I even begin with how wonderful this venue was. Well, I guess I will start with 14 months ago when my family was first searching for reception venues. My family and I visited about 10 different venues before visiting the Marriott. Once we did the answer of which venue to choose was very simple. We worked with Matt initially. He was very professional, he was very accommodating, and just overall a very nice person to work with. He set us up with all of the details, and got us rolling for a 12/9/2016 wedding reception in the crystal ballroom. Over the next 14 months we worked with Shelby. crystbbalballroobOver the
Reviewed on 31-12-2016
Wedding Date 09-12-2016
Where do I even begin with how wonderful this venue was. Well, I guess I will start with 14 months ago when my family was first searching for reception venues. My family and I visited about 10 different venues before visiting the Marriott. Once we did the answer of which venue to choose was very simple. We worked with Matt initially. He was very professional, he was very accommodating, and just overall a very nice person to work with. He set us up with all of the details, and got us rolling for a 12/9/2016 wedding reception in the crystal ballroom. Over the next 14 months we worked with Shelby. crystbbalballroobOver the
Reviewed on 31-12-2016
Tracie Jones (bride) 5 out of 5 Rating
Wedding Date 22-10-2016
Anthea, our event coordinator, was phenomenal. She kept every detail perfectly executed and organized. The catering staff and event staff were polite and wonderful. Would recommend for anyone for a venue and place to stay in St. Louis.
Reviewed on 07-11-2016
Wedding Date 22-10-2016
Anthea, our event coordinator, was phenomenal. She kept every detail perfectly executed and organized. The catering staff and event staff were polite and wonderful. Would recommend for anyone for a venue and place to stay in St. Louis.
Reviewed on 07-11-2016
Christine Finocchio (bride) 5 out of 5 Rating
Wedding Date 01-10-2016
We had our cocktail hour and reception at the Marriott St. Louis Grand in the Crystal Ballroom and it was absolutely perfect!! The Crystal Ballroom is breathtaking! The staff was excellent, especially the wedding coordinators, Shelby and Matt. Shelby and Matt were very responsive, detail orientated and assuring throughout the whole process guiding us along. From the planning to the execution, every detail was covered and the service was exquisite. We received many compliments from our guests regarding how great the food tasted, how beautiful the ballroom was and how nice the staff was! Having our reception here was the best decision we made! I am very grateful to the staff for making it such a memorable day! I would highly recommend the Marriott St. Louis Grand Hotel!!!
Reviewed on 27-10-2016
Wedding Date 01-10-2016
We had our cocktail hour and reception at the Marriott St. Louis Grand in the Crystal Ballroom and it was absolutely perfect!! The Crystal Ballroom is breathtaking! The staff was excellent, especially the wedding coordinators, Shelby and Matt. Shelby and Matt were very responsive, detail orientated and assuring throughout the whole process guiding us along. From the planning to the execution, every detail was covered and the service was exquisite. We received many compliments from our guests regarding how great the food tasted, how beautiful the ballroom was and how nice the staff was! Having our reception here was the best decision we made! I am very grateful to the staff for making it such a memorable day! I would highly recommend the Marriott St. Louis Grand Hotel!!!
Reviewed on 27-10-2016
Alli Krebsbach (bride) 5 out of 5 Rating
Wedding Date 03-09-2016
We had our wedding reception at the Crystal Ballroom and it was absolutely gorgeous! Shelby was great to work with - professional, friendly, helpful, and always provided information and advice. The catering was delicious. We received so many compliments from our guests regarding how great the dinner tasted. The hotel rooms were nice and spacious for guests and valet parking was a perk for guests. I would highly recommend the Marriott St. Louis Grand Hotel and especially the Crystal Ballroom. It is a beautiful room!
Reviewed on 13-10-2016
Wedding Date 03-09-2016
We had our wedding reception at the Crystal Ballroom and it was absolutely gorgeous! Shelby was great to work with - professional, friendly, helpful, and always provided information and advice. The catering was delicious. We received so many compliments from our guests regarding how great the dinner tasted. The hotel rooms were nice and spacious for guests and valet parking was a perk for guests. I would highly recommend the Marriott St. Louis Grand Hotel and especially the Crystal Ballroom. It is a beautiful room!
Reviewed on 13-10-2016
Becky Mongera (bride) 5 out of 5 Rating
Wedding Date 02-10-2015
We had our reception in the Statler Ballroom. It was elegant and stunning! Shelby Robbins helped us every step of the way with her attention to detail - everything was perfect!
Reviewed on 25-11-2015
Wedding Date 02-10-2015
We had our reception in the Statler Ballroom. It was elegant and stunning! Shelby Robbins helped us every step of the way with her attention to detail - everything was perfect!
Reviewed on 25-11-2015
Rachel Geronsin (bride) 5 out of 5 Rating
Wedding Date 24-10-2015
We had our ceremony and reception in the Crystal Ballroom and everything was amazing. We chose the buffet package and all of our guests really enjoyed all of the options - sushi, mashed potato bar, tacos...everyone was stuffed! Our coordinator, Meridith, went above and beyond to make the day run smoothly. I was worried initially about how everything would play out since we were flipping the ballroom between the ceremony and reception, but she took care of everything and allowed me to enjoy the evening socializing with our guests. The ballroom was gorgeous, we didn't have to spend much on decor since the room is so opulent. At the end of the night we went back to our room and were surprised with chocolate covered strawberries, champagne, and rose petals..even nicer our gifts and ceremony/reception items (toasting flutes, cake servers, left over cake, etc) were neatly packed into a luggage cart and ready to go for the next morning. The recent remodel is great, the bridal suite was very spacious and served as a nice back drop for our getting ready pictures. If you want the convenience of a banquet facility but still want a venue that retains unique character and classic beauty, this is the place for you!
Reviewed on 03-11-2015
Wedding Date 24-10-2015
We had our ceremony and reception in the Crystal Ballroom and everything was amazing. We chose the buffet package and all of our guests really enjoyed all of the options - sushi, mashed potato bar, tacos...everyone was stuffed! Our coordinator, Meridith, went above and beyond to make the day run smoothly. I was worried initially about how everything would play out since we were flipping the ballroom between the ceremony and reception, but she took care of everything and allowed me to enjoy the evening socializing with our guests. The ballroom was gorgeous, we didn't have to spend much on decor since the room is so opulent. At the end of the night we went back to our room and were surprised with chocolate covered strawberries, champagne, and rose petals..even nicer our gifts and ceremony/reception items (toasting flutes, cake servers, left over cake, etc) were neatly packed into a luggage cart and ready to go for the next morning. The recent remodel is great, the bridal suite was very spacious and served as a nice back drop for our getting ready pictures. If you want the convenience of a banquet facility but still want a venue that retains unique character and classic beauty, this is the place for you!
Reviewed on 03-11-2015
Victoria Wingbermuehle (bride) 5 out of 5 Rating
Wedding Date 05-09-2015
I was weary because this hotel was changing from a \"Renaissance\" to a \"Marriott\" between the time I made my room blocks and the wedding date. I had also never seen inside of the hotel but oh my gosh it was beautiful! We had 2 rooms the night before the wedding; one for the groom stay/get ready in and one for the bride to stay/get ready in. They let the bride's room have a late check out. The room was HUGE with so much natural light and our hair and make up team LOVED it! The beds were comfortable and there was also a pull out couch which was great! The only downside was that even though I booked a HUGE suite with a kitchen area there was only one mini fridge (very mini). All of our guests that stayed at the hotel seemed to like it and even the smaller rooms were great! \rMy husband and I also stayed there on our wedding night. They gave us champagne, chocolate covered strawberries and rose petals. It was beautiful!!
Reviewed on 13-10-2015
Wedding Date 05-09-2015
I was weary because this hotel was changing from a \"Renaissance\" to a \"Marriott\" between the time I made my room blocks and the wedding date. I had also never seen inside of the hotel but oh my gosh it was beautiful! We had 2 rooms the night before the wedding; one for the groom stay/get ready in and one for the bride to stay/get ready in. They let the bride's room have a late check out. The room was HUGE with so much natural light and our hair and make up team LOVED it! The beds were comfortable and there was also a pull out couch which was great! The only downside was that even though I booked a HUGE suite with a kitchen area there was only one mini fridge (very mini). All of our guests that stayed at the hotel seemed to like it and even the smaller rooms were great! \rMy husband and I also stayed there on our wedding night. They gave us champagne, chocolate covered strawberries and rose petals. It was beautiful!!
Reviewed on 13-10-2015
Angela Mullen (bride) 2 out of 5 Rating
Wedding Date 16-12-2017
The staff has a generally bad attitude and the default answer is \"no\". If you are okay with lack of attention to detail and a constantly turning over staff- this is the place for you. They broke some of my decor and blamed it on my guests (I was the last person in the room so I know this is a lie). That said, they are good at making last minute adjustments and the food is great. I'm not sure that it's an even trade off, but that's what you will get.
Reviewed on 07-10-2015
Wedding Date 16-12-2017
The staff has a generally bad attitude and the default answer is \"no\". If you are okay with lack of attention to detail and a constantly turning over staff- this is the place for you. They broke some of my decor and blamed it on my guests (I was the last person in the room so I know this is a lie). That said, they are good at making last minute adjustments and the food is great. I'm not sure that it's an even trade off, but that's what you will get.
Reviewed on 07-10-2015
Mary McBride (bride) 5 out of 5 Rating
Wedding Date 24-01-2015
The Renaissance Grand delivered an outstanding service to my husband and I. From the planning to the execution, every detail was covered and the service was exquisite. We had to change wedding coordinators and the hotel was under construction and I still would use this venue and recommend you do the same. The Crystal ballroom was stunning. The food was delicious. They were incredibly accommodating. The hotel is able to provide wedding services in a very convenient way - you don't have to separately arrange a caterer, dishes, linens, parking, etc.
Reviewed on 23-02-2015
Wedding Date 24-01-2015
The Renaissance Grand delivered an outstanding service to my husband and I. From the planning to the execution, every detail was covered and the service was exquisite. We had to change wedding coordinators and the hotel was under construction and I still would use this venue and recommend you do the same. The Crystal ballroom was stunning. The food was delicious. They were incredibly accommodating. The hotel is able to provide wedding services in a very convenient way - you don't have to separately arrange a caterer, dishes, linens, parking, etc.
Reviewed on 23-02-2015
Marissa Pick (bride) 5 out of 5 Rating
Wedding Date 21-09-2013
We had our reception at the Renaissance Grand in St. Louis, MO and it was amazing! Everyone there is very accommodating and our Coordinator, Aylssa Como, was amazing! Alyssa was on top of every detail, ensured everything was perfect, and was a complete pleasure to work with. The food there is amazing, their halls gorgeous, and the staff exceptional. I would definitely recommend the Renaissance.
Reviewed on 23-10-2013
Wedding Date 21-09-2013
We had our reception at the Renaissance Grand in St. Louis, MO and it was amazing! Everyone there is very accommodating and our Coordinator, Aylssa Como, was amazing! Alyssa was on top of every detail, ensured everything was perfect, and was a complete pleasure to work with. The food there is amazing, their halls gorgeous, and the staff exceptional. I would definitely recommend the Renaissance.
Reviewed on 23-10-2013
Jeanna Karsch (bride) 5 out of 5 Rating
Wedding Date 19-10-2013
My wedding was perfect from start to finish! My ceremony was in the Statler Ballroom and Reception in the Crystal Ballroom. We originally booked our date with Liz and she showed us the rooms. She was so sweet and accommodating! My event coordinator was Kristin, she was amazing! She made my day perfect! Making sure everything thing was on time and in place. She was more than accommodating and was so helpful through out the entire process. The servers were so friendly, the food was delicious, and the extra touches the hotel throws in to make you feel special made my wedding flawless and stress free!
Reviewed on 22-10-2013
Wedding Date 19-10-2013
My wedding was perfect from start to finish! My ceremony was in the Statler Ballroom and Reception in the Crystal Ballroom. We originally booked our date with Liz and she showed us the rooms. She was so sweet and accommodating! My event coordinator was Kristin, she was amazing! She made my day perfect! Making sure everything thing was on time and in place. She was more than accommodating and was so helpful through out the entire process. The servers were so friendly, the food was delicious, and the extra touches the hotel throws in to make you feel special made my wedding flawless and stress free!
Reviewed on 22-10-2013
Michaela (bride) 4 out of 5 Rating
Wedding Date 10-08-2013
The reception was amazing and wedding coordinator Alyssa Como was always there to help.
Reviewed on 27-08-2013
Wedding Date 10-08-2013
The reception was amazing and wedding coordinator Alyssa Como was always there to help.
Reviewed on 27-08-2013
Ashley Bilobran (bride) 5 out of 5 Rating
Wedding Date 29-06-2013
I had my wedding at the Renaissance Hotel for both my ceremony and Reception. I cannot get over how BEAUTIFUL it was! I had my reception in the Statler Ballroom and it was the perfect setting. I continue to receive compliments on the food provided by the catering staff - the appetizers, meal, wedding cake and even the macaroon favors. My coordinator Kristin was great. I cannot be more thankful that I chose the Renaissance for my wedding!
Reviewed on 18-07-2013
Wedding Date 29-06-2013
I had my wedding at the Renaissance Hotel for both my ceremony and Reception. I cannot get over how BEAUTIFUL it was! I had my reception in the Statler Ballroom and it was the perfect setting. I continue to receive compliments on the food provided by the catering staff - the appetizers, meal, wedding cake and even the macaroon favors. My coordinator Kristin was great. I cannot be more thankful that I chose the Renaissance for my wedding!
Reviewed on 18-07-2013
pam Choi (bride) 5 out of 5 Rating
We were thrilled with the Renaissance Grand. The ceremony room and Statler Ballroom are beautiful spaces. Everyone we worked with were utter professionals. John and Liz were amazing, as were all the servers and staff. Our guests raved about the food. The servers kept checking on my husband and I to make sure we were taken care of. \r\rI did not have to worry about setup- we brought all our centerpieces, alter arrangements, aisle runners, decorations, and the hotel staff set them all up. Likewise, they collected and stored everything until the next day when I could pick them up. They were also very thoughtful- our gifts and a slice of wedding cake were brought to our bridal suite, and there was champagne waiting for us. \r\rHaving our wedding here was the best decision we made! I am very grateful to the staff of the Renaissance Grand for making it a memorable day!
Reviewed on 08-07-2013
We were thrilled with the Renaissance Grand. The ceremony room and Statler Ballroom are beautiful spaces. Everyone we worked with were utter professionals. John and Liz were amazing, as were all the servers and staff. Our guests raved about the food. The servers kept checking on my husband and I to make sure we were taken care of. \r\rI did not have to worry about setup- we brought all our centerpieces, alter arrangements, aisle runners, decorations, and the hotel staff set them all up. Likewise, they collected and stored everything until the next day when I could pick them up. They were also very thoughtful- our gifts and a slice of wedding cake were brought to our bridal suite, and there was champagne waiting for us. \r\rHaving our wedding here was the best decision we made! I am very grateful to the staff of the Renaissance Grand for making it a memorable day!
Reviewed on 08-07-2013
Dzana Hadzisalihovic (bride) 5 out of 5 Rating
Wedding Date 12-12-2012
We booked our 12-12-12 wedding at The Renaissance Grand for both the ceremony and reception. I come from a hospitality background and have worked at the Ritz-Carlton for over 6 years, so I was initially a bit worried that anything less than Ritz was going to be disappointing for me. The Renaissance Grand exceeded every expectation I had! From beginning to end, everyone that I encountered during the planning process and the night of made sure that every request we had was met with a smile and a 'yes, of course!' If it was something they could not accomdate, they made sure to give alternatives that did work for them and us. We had guests at our wedding from 3 different continents and over 6 countries - everyone was blown away! We picked the Crystal Ballroom on the 21st floor for the ceremony and reception. The 22foot high ceiling and windows combined old-world elegance with a spectacular view. We went all out with the flowers and centerpieces but the room does not need necessarily need it. We just did it for the WOW factor - altough the room is truly 'grand' even without any extras. The food was superb - we opted for a dual entree of salmon & sirloin and we received many compliments. The staff was attentive and efficient throughout the night and the entire evening truly was a fairytale come true.
Reviewed on 28-01-2013
Wedding Date 12-12-2012
We booked our 12-12-12 wedding at The Renaissance Grand for both the ceremony and reception. I come from a hospitality background and have worked at the Ritz-Carlton for over 6 years, so I was initially a bit worried that anything less than Ritz was going to be disappointing for me. The Renaissance Grand exceeded every expectation I had! From beginning to end, everyone that I encountered during the planning process and the night of made sure that every request we had was met with a smile and a 'yes, of course!' If it was something they could not accomdate, they made sure to give alternatives that did work for them and us. We had guests at our wedding from 3 different continents and over 6 countries - everyone was blown away! We picked the Crystal Ballroom on the 21st floor for the ceremony and reception. The 22foot high ceiling and windows combined old-world elegance with a spectacular view. We went all out with the flowers and centerpieces but the room does not need necessarily need it. We just did it for the WOW factor - altough the room is truly 'grand' even without any extras. The food was superb - we opted for a dual entree of salmon & sirloin and we received many compliments. The staff was attentive and efficient throughout the night and the entire evening truly was a fairytale come true.
Reviewed on 28-01-2013
Erin Hendricks (bride) 5 out of 5 Rating
Wedding Date 07-07-2012
beautiful hotel, great location\r\rvery accommodating and easy to work with
Reviewed on 24-07-2012
Wedding Date 07-07-2012
beautiful hotel, great location\r\rvery accommodating and easy to work with
Reviewed on 24-07-2012
Casey Moran (bride) 5 out of 5 Rating
Wedding Date 05-05-2012
I could not have choosen a better venue to hold my wedding reception! The staff was very professional and extremly accomadating. I had so many compliments on the food. Not only did it taste amazing but the presentation was Grand! The ballroom provided an atmosphere that surpassed my expectations!
Reviewed on 22-05-2012
Wedding Date 05-05-2012
I could not have choosen a better venue to hold my wedding reception! The staff was very professional and extremly accomadating. I had so many compliments on the food. Not only did it taste amazing but the presentation was Grand! The ballroom provided an atmosphere that surpassed my expectations!
Reviewed on 22-05-2012
Meghan O'Neal (bride) 5 out of 5 Rating
Wedding Date 14-05-2011
Gave us a wonderful rate for our guests and had incredible customer service leading up to the event as well as the event itself. Would absolutely stay here again!
Reviewed on 31-05-2011
Wedding Date 14-05-2011
Gave us a wonderful rate for our guests and had incredible customer service leading up to the event as well as the event itself. Would absolutely stay here again!
Reviewed on 31-05-2011
Emily Massaro (bride) 5 out of 5 Rating
Wedding Date 26-02-2011
We recently had our reception at the Renaissance Grand (2/11). It was absolutely perfect. We had so many comments from our guests as to what a beautiful, elegant room it was. Many people told us it was the \"nicest\" wedding they had ever been to. The food was excellent as was the staff. They did so much for us, we basically had our own wedding planner through the Renaissance. Can't imagine having our reception elsewhere. Highly highly recommend this place.
Reviewed on 23-03-2011
Wedding Date 26-02-2011
We recently had our reception at the Renaissance Grand (2/11). It was absolutely perfect. We had so many comments from our guests as to what a beautiful, elegant room it was. Many people told us it was the \"nicest\" wedding they had ever been to. The food was excellent as was the staff. They did so much for us, we basically had our own wedding planner through the Renaissance. Can't imagine having our reception elsewhere. Highly highly recommend this place.
Reviewed on 23-03-2011
Jessica Grib (bride) 5 out of 5 Rating
Wedding Date 09-10-2010
The food here was delicious. Too bad my husband and I barely had time to eat!
Reviewed on 17-11-2010
Wedding Date 09-10-2010
The food here was delicious. Too bad my husband and I barely had time to eat!
Reviewed on 17-11-2010
Lindsay Fuller (bride) 4 out of 5 Rating
Wedding Date 15-05-2010
The Crystal Ballroom is absolutely beautiful. My family has used this space for multiple weddings. The only thing that went wrong during my wedding was the kitchen running out of chicken. This was very upsetting, but the situation was handeled. Other than that, we are very happy with the events that we have had there.
Reviewed on 12-08-2010
Wedding Date 15-05-2010
The Crystal Ballroom is absolutely beautiful. My family has used this space for multiple weddings. The only thing that went wrong during my wedding was the kitchen running out of chicken. This was very upsetting, but the situation was handeled. Other than that, we are very happy with the events that we have had there.
Reviewed on 12-08-2010
LaRae Smedley (bride) 5 out of 5 Rating
Wedding Date 19-05-2007
Old world charm. Marble floors and walls, two stories high and open. Stone pillars with ambiant lighting. Very detailed ceiling and other fine details.;It can only hold less than 180 people comfortably if you want a dance floor.
Reviewed on 10-05-2010
Wedding Date 19-05-2007
Old world charm. Marble floors and walls, two stories high and open. Stone pillars with ambiant lighting. Very detailed ceiling and other fine details.;It can only hold less than 180 people comfortably if you want a dance floor.
Reviewed on 10-05-2010
kathy svoboda (bride) 5 out of 5 Rating
Wedding Date 03-06-2006
The Crystal Ballroom at The Renaissance Grand was breathtaking..the staff was excellant especially the wedding coordinator who paid complete attention to all details..food was very good;Room holds up to 250 but is more comfortable if you stay between 200 and 225
Reviewed on 30-09-2007
Wedding Date 03-06-2006
The Crystal Ballroom at The Renaissance Grand was breathtaking..the staff was excellant especially the wedding coordinator who paid complete attention to all details..food was very good;Room holds up to 250 but is more comfortable if you stay between 200 and 225
Reviewed on 30-09-2007
Julie Tomicich (bride) 5 out of 5 Rating
Wedding Date 22-04-2006
The rooftop ballroom is beautiful. It has 22-foot high windows and is beautifully restored. There is a piano available for cocktail music and the food was delicious!!!
Reviewed on 23-09-2007
51 Reviews, with a Rating of 4.65 out of 5.0Wedding Date 22-04-2006
The rooftop ballroom is beautiful. It has 22-foot high windows and is beautifully restored. There is a piano available for cocktail music and the food was delicious!!!
Reviewed on 23-09-2007
Contact Info for Marriott St. Louis Grand
| Contact | Value |
|---|---|
| https://www.facebook.com/marriottstlouisgrandhotel/ | |
| X (Twitter) | Marriott St. Louis Grand |
| Marriott St. Louis Grand | |
| marriottstlouis | |
| Website | www.marriott.com |
| Phone | (314) 418-5820 |
| Address | 800 Washington Avenue, St Louis, MO, 63101 |
| st.louisgrandleads.rhi@marriott.com |
Marriott St. Louis Grand on the map
Meet the Marriott St. Louis Grand Team
Sarah Glass (Manager) I recently joined Marriott St. Louis Grand as Sr. Catering Sales Exec bringing extensive experience in hospitality, event planning and catering management. From small private dinners for a former US President to charity and corporate events for several thousand, weddings are my specialty, blending families, cultures and dreams into unique celebrations. With a degree in Elementary Ed and Spanish from Millikin, I went from teaching to special events based on hospitality traditions from my family. I can't wait to share the ambiance, delicious food and hospitality of this historic, iconic hotel!
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