Civil Union, Commitment Ceremony, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding, Vow Renewal Ceremony
Venue Service Offerings
Bar & Drinks, Cakes & Desserts, Cupcakes, Other Desserts, Food & Catering, Planning, Rentals & Equipment, Tents, Service Staff
Settings
Ballroom, Barn, Estate, Garden, Historic Venue, Library, Museum, Park, Religious Setting, Church, Tented, Trees
Business Attributes
Pricing for Ritz Charles
Option
Value
Starting Cost
Moderate
Cost Starting
Price Range
Couples Usually Spend
Peak Season Months
Peak Season Cost
Peak Season Reception Cost
Peak Season Ceremony Cost
Peak Season Bar Service Cost
OffSeason Months
OffSeason Cost
OffSeason Reception Cost
OffSeason Ceremony Cost
OffSeason BarService Cost
Ritz Charles Reviews
Katrina Demlow(other)5 out of 5 Rating
I can not say enough positive things about the Ritz Charles as our wedding venue! We got married on 7/22/23 with our ceremony in the chapel and our reception in their ballroom. It was perfect. Not a single thing went wrong.Our Event Specialist, Maddie, was professional and organized and was easy to work with. She helped us from our first tour of the venue, all the way through the wedding day. She kept us organized with upcoming due dates and information and made planning from California so easy.Ritz Charles has everything down to a science when it came to planning and it was so stress-free. As you get closer to the wedding date, they allow the bride and guests to attend a tasting, where they serve you a variety of items from their menu. They also have a buffet setup with some of their late night food options, as well as several of their batch cocktails to try. They also have several mock tables setup with various place settings, as well as chairs, linens, chargers, and more available for you to look at. You don't try everything, but you get a good taste of what's available and it was enough to where we felt confident that anything we chose off the menu would be delicious.Following this event, you'll have a details meeting where you'll walk through timelines, as well as discuss if you would like to upgrade any options--like chairs, linens, etc. If you're getting married in the chapel, you're also setup with the Ceremony Director, Tristen to work through a similar options including timeline, etc. Tristen was super helpful and weighed in with opinions when I wasn't sure what would work best.In the last two weeks before the wedding, you'll provide Ritz with a few final things including a headcount by table, as well as a list of vendors. They also allow you to drop off things like placecards, menus, table numbers, favor bags, and more in the few days prior to the wedding. They have you fill out a form with where you would like these items to be placed and will place them for you.Ritz Charles offers not only a beautiful venue, but also catering, a cake, and so much support that there's no need for any additional coordinators. They make it so easy!On the day of (and at the rehearsal), we worked with Rachel as our day-of ceremony attendant. Rachel was absolutely phenomenal. She made us feel so comfortable and was so kind and fun. She was super flexible when we had a bridal party member running late to the rehearsal and left it up to me if we wanted to wait or get started. She was so understanding and kept reminding me that I'm the bride and that nothing matters but me (and my husband.) She also was tactful in how she navigated the rehearsal, including running anything by me that wasn't explicitly discussed (i.e. the groom's mother hugging him at the end of the aisle at the ceremony--which of course was okay, but appreciated her checking and not assuming.) On the day of, she checked on what she could bring us, including bringing my husband and I drinks during photos after the ceremony. She was encouraging and supportive and felt like we had known her for years with how she put us at ease.The staff at the reception was excellent, as well. The managers and staff checked up on us often and ensured we had everything we needed-- even making us a plate of our hors douevres. They helped keep us on track and we felt so taken care of by everyone at the reception . It was an absolutely wonderful night!Highly recommend! Reviewed on 04-08-2023
Arianna Murata(other)5 out of 5 Rating
My wedding at The Bluffs with the Ritz Charles was everything that my husband and I could have dreamed of. Right from the start, Elizabeth Henning, our event specialist, was so accommodating and made sure we got everything we needed in our planning process. She made the planning easy and stress-free, which is not an easy thing to say about wedding planning! Elizabeth was so responsive and helpful every step of the way, also helping us to create the vision we wanted for our reception. She answered all of our questions promptly and clearly whenever we had them! The night of the reception was absolutely perfect, and we have received compliment after compliment about the food, the venue, the service, and the staff! The food was incredible and our guests could not stop raving about it. Madison, our day of coordinator, was so helpful and even gave us hand warmers to make sure we wouldn’t freeze after our photos outside. The staff was so helpful in making our venue space beautiful and bringing to life our vision. We could not be happier about choosing the Ritz Charles to host our wedding reception, and we will be talking about this forever! Reviewed on 16-01-2024
Dan Mochel(other)5 out of 5 Rating
We had our wedding reception at the Ritz Charles Garden Pavilion in September '23 and it exceeded our expectations! Emily Yonce and the rest of the team at Ritz Charles were wonderful to work with. They are extremely communicative, professional, transparent, detailed, and helpful. Planning a wedding is a lot work, but their process is as easy and stress free as you can make it. Thanks again to Emily and the Ritz Charles team for making our wedding day perfect!! Reviewed on 15-01-2024
Kate Bennett(other)5 out of 5 Rating
The Ritz wowed us for sure! We were amazed by the diligence, dedication, and efficiency of their team. The entire team gave 110% and far surpassed expectations. The food was AMAZING. The Ritz caters their own food and we were VERY IMPRESSED. There was plenty of food, no lines, no empty containers and I cannot tell you the number of guests who were extremely happy with the food. The staff was INCREDIBLE. They were polite, respectful, and all hands on deck. The event planner was wonderful and made sure to pay close attention to the details that mattered most to us. The event coordinators went above and beyond to make sure that we had the most joyful experience as the bride and groom. The venue was beautiful and prepared promptly. This was the best wedding and we HIGHLY RECOMMEND the Ritz Charles for your next event. Reviewed on 02-01-2024
Amanda B(other)5 out of 5 Rating
The Ritz Charles is the ultimate wedding venue. From the planning to the actual event, you’ll feel like a celebrity. We felt little stress throughout the whole process, and had no worries about forgetting any details, because the Ritz Charles Team is the experts at weddings. The Ritz Charles Team will ask you questions down to every last detail and will help you plan the wedding or event of your dreams. The tasting event was a great way to see all they had to offer and their food is top tier. They frequently check in and provide helpful guidelines of things to think about adding to your event (i.e. dance floors, providing vendor references, etc.). On our actual event day, the Ritz Team had everything handled and we did not have to worry about our vision coming to life. We could not have had the wedding of our dreams without all the help and expertise from Elizabeth and Tristen. We would most definitely recommend the Ritz to every couple! Reviewed on 17-12-2023
Andrea Sergi(other)5 out of 5 Rating
We just got married at the Ritz a week ago and we had the most amazing experience. We received so many compliments on the service and the venue. Viewing the Ritz for the first time with our coordinator Emily, our tasting event, finalizing meeting and wedding day was amazing. Emily was profession and emailed me back quickly with every question I had and every change I needed to make. She made the wedding planning process so much easier. If you are looking for a venue/company that will make it easier and give you a chance to enjoy your day, this is your spot. I didn’t have to worry about setting up or tearing down. I truly felt like the guest of honor. The day of coordinators were kind and very accommodating. My husband and I are very happy and would recommend the Ritz to everyone! Reviewed on 09-12-2023
Sherita Byrdsong(other)5 out of 5 Rating
Donald & I enjoyed our wedding and reception at the Ritz Charles! All of our guest had an amazing time and they still continue to talk about it being the wedding of the century! Emily Yonce was amazing and she truly answered all of our questions and she made sure our wedding day was everything we had ever dreamed of! Reviewed on 06-12-2023
McKayla Begley(other)5 out of 5 Rating
I can’t say enough good things about the Ritz Charles Chapel and Garden Pavilion. From the beginning of the planning process Elizabeth Bielski helped us create our vision and plan an event we were so excited about, she responded quickly and diffused any anxiety that came up. Our event was beautiful, food was way above expectations for a wedding meal, and our event was ran so smoothly by our event coordinators! We heard from so many of our guests how much fun and how beautiful our wedding was, and I attribute so much of that to the Ritz Charles staff. Everyone from the servers and bar staff to the coordinators were absolutely excellent and it completely eased this bride’s mind on my wedding dat. Reviewed on 05-12-2023
Madelyn LaDow(other)5 out of 5 Rating
I have worked at Ritz Charles for 8 years and finally had the chance to get married there myself and... WOW. For years I have pitched, sold, and sung the praises of this company and after experiencing it first hand, I can safely say Ritz is the real deal. The space was absolutely stunning on our big day and it was so fun working alongside the team to pick out linens, flatware, chargers, etc to make the space custom to our vision. When I saw the space on the big day, it felt like I stepped right into my Pinterest vision board. The food was so fabulous and our guests cannot stop talking about it! Everything came out in a timely manner, hot, and beautifully presented. We especially loved our gourmet grazing table during our cocktail hour. Our cake was so delicious and people were fighting over all of the great flavor options. The service staff was so professional, kind and willing to help if any issues, questions or concerns popped up. Our event managers, Sherry, Dylan and Tristen, were so hands on and made our day flow with ease. The decision to get married where I worked wasn't necessarily an easy one but now that we have had the experience, we would do it again, again and again! Reviewed on 29-11-2023
Michelle Walker(other)5 out of 5 Rating
The Bluffs at Conner Prairie was beautiful and the service by the ritz team was excellent Reviewed on 28-11-2023
Holly Hupp(other)5 out of 5 Rating
We worked with Elizabeth Henning during our planning process for my daughter's wedding at The Bluffs at Conner Prairie and she was wonderful. She always responded to any questions very quickly and was so helpful during the entire planning process. Reviewed on 24-11-2023
JoAnna Rogowski(other)5 out of 5 Rating
We got married at the Bluffs at Conner Prairie in October 2023. The venue was GORGEOUS. Our guests went on and on about how beautiful everything was. We were very impressed by the responsiveness and professionalism exhibited by everyone we worked with throughout the planning process and event itself. Our event specialist, Elizabeth, always responded within a couple hours to every email over the year we were planning. That definitely put us at ease when things got stressful! Our event runner, Katie, was amazing! She moved mountains to get me a tide to-go pen when I spilled sauce on my dress! Service during the reception was super quick. Our only complaint was that the chicken and beef were overcooked and the batch cocktails we ordered were pretty weak. Other than that, everything went very smoothly. We definitely recommend the Bluffs and Ritz Charles. Reviewed on 23-11-2023
Tammy Cooper(other)5 out of 5 Rating
In October 2023 we hosted our daughter’s wedding ceremony and reception at The Bluffs of Conner Prairie. We worked closely on the details with Elizabeth Henning, Event Specialist. Everything was executed according to plan flawlessly. It was a gorgeous venue and the staff paid excellent attention to detail. Bar service was efficient, food was hot and tasty and table service was excellent. During the planning process Elizabeth was available and was very timely in communications and responses. She never missed a beat in follow-up and researching answers to our requests. We would host another event at a Ritz Charles property and catering service. Reviewed on 02-11-2023
Victoria Pekarek(other)5 out of 5 Rating
The Ritz is amazing! They are so organized, great communication and the food was so good. All of our guest kept commenting on how good the food was! Thank you, thank you!! Reviewed on 02-11-2023
Michelle M(other)5 out of 5 Rating
Ritz Charles offers a top notch overall experience. We appreciated having a singular contact (thank you, Elizabeth!) in the months leading up to our big day and then on the day of, we had so many guests come up to us and comment on the attentive staff, the fantastic food, the overall experience, etc. As the bride, I also felt totally cared for, which just took a lot of pressure off of an important day, The Bluffs is an incredible venue and absolutely perfect for a fall wedding. Reviewed on 02-11-2023
Dianne Shruba(other)5 out of 5 Rating
The Ritz Charles staff was courteous, efficient, helpful throughout the process leading up to the reception and especially the day of the reception. Reviewed on 28-10-2023
Emily Coleman(other)5 out of 5 Rating
Truly an excellent experience throughout the whole process. They are incredibly detail oriented and supportive through the planning process. The food was fantastic, we got so many comments about how good it was! Reviewed on 09-10-2023
Caitlin Fromm(other)5 out of 5 Rating
They were exceptional. It was like magic the way they handled everything for our reception. It was beautiful and the food was delicious. We are still getting compliments 2 months out about it. Reviewed on 08-10-2023
stephanie edwards(other)5 out of 5 Rating
AMAZING!!I can't say enough about our experience with Ritz Charles. Megan was our Event Specialist. Megan was professional and knowledgeable the entire process. My daughter's wedding was at The Bluff's and the venue, staff and food were spectacular. Becca was the day of coordinator and did an exceptional job with making everyone feel comfortable and she was very organized!I would highly recommend the Ritz Charles and especially The Bluff's for any event. Reviewed on 03-10-2023
Casey Stierwalt(other)5 out of 5 Rating
Top notch service provided by Ritz Charles! Elizabeth Henning was our event specialist, and she was extremely responsive and helpful throughout our planning process. Stephanie was our day of venue coordinator, and she made our day go from good to great! She impacted our day in so many great ways, we can't thank her enough. Reviewed on 03-10-2023
Christian Geenen(other)5 out of 5 Rating
Ritz Charles was wonderful to us during our wedding planning process and day of support. They promptly replied to emails, offered phone conversations/zoom calls when necessary, and i always felt they brought positive energy to us. The day of the wedding, the staff worked very diligently and we loved the support putting items up and taking them down. Reviewed on 02-10-2023
Jacqueline Baumann(other)5 out of 5 Rating
The Ritz Charles never fails to provide a high quality of service and variety of options. Prior to getting married they were already my go to event space and caterers for work events I coordinate. It felt so special to have them as a part of our special day. Their food is top notch and some of the best catering I’ve had anywhere. The duck empanadas are out of this world. We loved the cake too and had several guests tell us it was the best wedding cake they’ve had. The rental options for the linens and table settings are excellent and love how our tables looked. The event staff were all so professional and knowledgeable too. One of our guests had a severe dairy allergy and celiac, they were able to accommodate a special meal for her without any issues. Overall we can’t recommend the Ritz enough! Reviewed on 02-10-2023
Mackenzie McCanna(other)5 out of 5 Rating
We cannot recommend the Ritz Charles enough!! We got married at Coxhall Gardens in Carmel, and were just blown away at the venue and the service not only on the day of, but the communication and professionalism in the months leading up to the big day. Elizabeth is so responsive and helpful and friendly. She responded to everything immediately, and went out of her way to make sure we were happy with everything :) Everyone at the wedding raved about the food and service. It was all so seamless and wonderful! Thank you to the Ritz Charles for making our dreams come true! Reviewed on 26-09-2023
Macey Zimmerman(other)5 out of 5 Rating
My ceremony was held in the White Chapel and my reception was held in the Garden Pavilion. All of my guests commented on how beautiful the space was! The Ritz Charles made wedding planning easy and they were always there to answer all of my questions. The event planner and managers were great to work with, listened to all of my requests, gave recommendations and helped me plan the wedding of my dreams. Reviewed on 26-09-2023
Arielle Schacht(other)5 out of 5 Rating
Working with the Ritz Charles was overall and excellent experience to plan our wedding from beginning to end. They were extremely responsive and collaborated with us to make our wedding vision come to life. Any concern we would raise would be resolved in quick manner. Everything from our day ran overall smoothly. We received SO many compliments on our food, bar and service. Attending the tasting event prior to the wedding is such a blast, and the ritz makes every step of the way of planning fun and exciting. I wouldn’t hesitate to work with the Ritz, and especially Megan with the Bluffs again. Reviewed on 14-09-2023
Alexa Campbell(other)5 out of 5 Rating
The level of communication I received from Elizabeth from the point of contract signature until the day after was 10/10! She helped with every odd request and was extremely thorough in planning through everything with us. Our guests loved the food and the venue was breathtaking. We felt the need to upgrade a few things but not a lot. Hopefully they will expand their bar selection to include rose wine and ginger beer :) While expensive, it was worth the money to have the level of quality and coordination we received. Reviewed on 07-09-2023
Christine Euliss(bride)5 out of 5 Rating
I can't recommend them enough! From the very beginning, our Ritz Charles team has helped us make our wedding planning experience seamless. Everyone says to be ready for something to go wrong on your big day, but I can honestly say not one detail was missed because our team was incredible! The day was absolutely perfect. Their attention to detail is amazing and my husband and I are so fortunate to have had the opportunity to work with Elizabeth for the Bluffs. Our guests continuously raved about how beautiful the space is and couldn't get enough of how delicious the food was also! If you're looking for team who will take care of you and values your wedding day as much as you do, look no further! Reviewed on 22-08-2023
Amy Jurczak(other)5 out of 5 Rating
The Pros:- The staff members that I spoke with before my wedding were very helpful. As a wedding newbie, I needed a lot of guidance as what people \"normally\" do, and they served very well.- During the wedding, the day of coordinators were just as amazing. They kept checking in on me and my husband and made sure the day went well. I'm so glad they were there to deal with the little things. - I was advised I didn't need a wedding planner and I would agree. The above groups served just as well.- FOOD WAS THE BEST WEDDING FOOD I EVER ATE. Period. SO. GOOD.- Glad I didn't have to hire a separate caterer and cake vendor- the Ritz does that for you.- I was at The Bluffs at Conner Prairie and it was so incredibly beautiful. Great wedding venue.- Worked with me to schedule a time before work to see the venue space as I work 9-5, Monday thru Friday.The Cons- Our venue was EXPENSIVE. Not very budget friendly. I think our wedding was medium sized (~140 people) and it was pricey.- The *only* thing that the pre wedding coordinator did that made me upset was I asked for easels to rent and they did not rent them for me, causing me to scramble the week of the wedding. I probably should have really confirmed before, but looking back on our e-mails, I did ask, she just didn't confirm me asking. But that was so so so little. Had a great experience other than that tiny complaint. Reviewed on 21-08-2023
Trudy Hopkins(other)5 out of 5 Rating
We hosted my son's wedding rehearsal at Artisan Acres Estate. The setting was absolutely magical. It was the perfect setting. Many thanks to Ritz Charles staff, Elizabeth Henning and Ashli (Event Manager), for their help. Elizabeth is incredibly organized, responsive, and overall amazing in helping us work through every detail to make our event perfect. Ashli, the Ritz Charles event manager was just over the top helpful. She and her staff assisted us in helping carry in and set up a few decorations as well as the tear down. Ashli frequently checked in with me throughout the night to be sure every detail was to my satisfaction. What an amazing team! We would highly recommend Ritz Charles and Artisan Acres and ask for Elizabeth Henning and Ashli who are outstanding at what they do! Reviewed on 16-08-2023
Christine Duis(other)5 out of 5 Rating
If you are looking for a place to host a wedding (or any event really), look no further! The Ritz Charles is as good as it gets! We were blessed to have Elizabeth take us through the venue tours so we could pick the perfect location, and then she walked us through the process of making all of our decisions so my daughter could have her dream wedding! The level of professionalism was amazing from the beginning to the end. No question was left unanswered, and we always felt like we were in control and getting exactly what we wanted. We were greeted by Becca at our rehearsal, and she was just fantastic with all of the details of the actual wedding day. We knew that she was on top of it, and anything that might come up would be handled by her. We also had the best service from our event manager, Ashlii, who was just a joy throughout the entire evening! The staff for the reception was fantastic, everyone was efficient and friendly, so we could not have asked for more in terms of the quality of service that we received. To top it all off, the executive chef Scott not only prepared the most amazing dishes we have ever tasted, but he also gave us such a personal touch by coming around to all the tables to check that everything was great! EVERYONE was raving about the food, it was that delicious! Every interaction with the Ritz Charles staff that we had was a pleasure, and they executed the wedding of our dreams! We felt important to them all, and they were most certainly important to us! We wouldn't change a single detail of the day, and we have the Ritz Charles staff to thank for all of it! Reviewed on 15-08-2023
Emily Hopkins(other)5 out of 5 Rating
I could write a book about how incredible Ritz and its employees have been! They gave me the most magical and amazing wedding weekend that a bride could ask for. Elizabeth Henning was my wedding planner, and she is truly as good as it gets. She made sure I had the wedding of my dreams. Her personality, communication, and overall services were amazing and put my vision into a reality. Another huge shoutout to Artisan Acres, where I had my rehearsal dinner—fantastic and gorgeous location! Then, The Bluffs is another fabulous venue where I had the wedding of my dreams. Along the way, working with people like Becca and Ashlli made the process go SO well. They took care of me and everything wedding-wise so perfectly! Reviewed on 14-08-2023
Libby Guzman(other)5 out of 5 Rating
From the tour to the wedding day, our experience here was WONDERFUL! Maddie and team really went above and beyond to make sure our day was so special. Maddie was very quick to respond to all my questions and was extremely helpful hammering out our details. We could not have had a smoother wedding planning process thanks to this team! Reviewed on 10-08-2023
Olivia Dunlap(other)5 out of 5 Rating
Every guest RAVED about the amazing service, top-tier food, and how beautiful it was. Every single person said the food was beyond amazing and we completely agree. With buffets I feel like it can be a hit or miss, and it was definitely a hit. Elizabeth Bielski was beyond patient, kind, and extremely knowledgeable throughout this entire process. Kyley, our ceremony directer, was also extremely kind, and made sure the ceremony went as smooth as possible! We cannot thank the entire team at Ritz Charles enough for making our day phenomenal! Reviewed on 09-08-2023
Adnan Masood(other)5 out of 5 Rating
We had our son's wedding there and everything was perfect and we couldn't be happier. All the guests were very impressed by the service and the food. Their staff was very professional and courteous. Several people told us that their next big event will be at Ritz Charles. People loved the menu. The whole process couldn't be smoother and easier. These guys were extremely easy to work with too. Please don't change anything 🙂 Reviewed on 07-08-2023
Taylor Williams(other)5 out of 5 Rating
My husband and I recently had our wedding at the Ritz Charles (Chapel and Ballrooms) and we cannot express how thrilled we were with our choice! The venue was absolutely beautiful for our ceremony and reception. The venue was well maintained and very clean. The staff was incredibly professional, attentive, and accommodating throughout the entire planning process. Maddie and her team made sure every detail was thought of during the planning process and made our job easy! The food and service were the most complimented aspect of our wedding. We are still thinking of our wedding meal, cake, and late night snack! The tasting was a great way to taste and experience how the meal would be presented on our wedding day. It was a great experience. We highly recommend this venue! Reviewed on 06-08-2023
Alyssa Seawright(other)5 out of 5 Rating
I had a July daytime wedding at the Ritz Charles, and my experience with them was fantastic! Communication was always quick and informative, the staff was professional and accommodating, and the venue was absolutely stunning. We had our ceremony in the chapel with our reception in the ballroom, and the entire experience was just perfect. There was plenty of space, delicious food, a clean and professional atmosphere, and lots of spots to take pictures around the venue. Not a lot of brides get to say that their wedding day was perfect, but I do and a big part of that is because of the staff at the Ritz Charles. They advocated for me, they were patient with all of my questions and requests, and they made every last dream of mine come true when it came to my wedding. Reviewed on 02-08-2023
Emily Shrock(other)5 out of 5 Rating
The Ritz Charles catered our wedding at the Indianapolis Central Public Library. From the first meeting to the night of our wedding, communication was great and I felt very supported through the entire process. Megan did an amazing job of guiding us through the process and was very responsive to all of our questions. The day-of manager and all of the staff were highly attentive, friendly and courteous to all of our guests. The icing on the cake was that the food was great! Highly recommend. Reviewed on 29-07-2023
Kristin C(other)5 out of 5 Rating
We had a wonderful experience with Ritz Charles! We worked with Elizabeth as our consultant and she was amazing. Her quick response time and attention to detail alleviated a lot of wedding planning stress! She outlined the entire process so we always felt prepared. Our venue (The Bluffs) was gorgeous and our wedding day staff was incredible. Just a fantastic experience! Reviewed on 12-07-2023
Taylor Cirbo(other)5 out of 5 Rating
We absolutely LOVED working with the Ritz Charles team! They were all super responsive with communication, organized with all the planning/implementation details, and friendly to everyone. Their team ensured that our wedding day was seamless and exactly what we envisioned! We had a 235 person wedding and their team accommodated for our large group without any issues. They also made sure we had all the kids meals, high chairs, and dietary needs met for our guests. Every detail was accounted for and it was so easy for me, my husband, and our family. We were able to truly enjoy the weekend and not feel stressed out because the RC team took care of everything for us! Also, Megan was amazing to work with and our day would not have been the same without all her help! She was great to communicate with about ideas and questions that we had throughout the entire process. I would 100% recommend the Ritz Charles team to any brides looking for a partner to help make your wedding experience easier for you! They are experts and they're always there to help answer your questions or provide suggestions/advice during the process! Reviewed on 11-07-2023
Samantha Whisner(other)5 out of 5 Rating
Our experience with the Ritz Charles was wonderful!!! We would highly recommend them! My husband and I planned our wedding from out of state, and the Ritz Charles team made it such a seamless, simple process, which we really appreciated! Maddie is so wonderful! She is incredibly kind, professional, and was super helpful during the planning process! She was very communicative and helped with all of our questions! Our day of coordinator Becca, was outstanding and helped our day run so smoothly! Becca's thoughtful, organized, and caring energy was the perfect addition to our big day and we are so grateful for her! In addition, the staff who set up the room and tables were so great and helpful. The food and drinks were amazing, and the waiter/waitress staff on the day of were exceptional! Overall, everyone on staff at the Ritz Charles was amazing, and we appreciate all of their hard work! Reviewed on 06-07-2023
Erin Weaver(other)5 out of 5 Rating
We had a wonderful experience having the Ritz Charles as our wedding venue. I am so thankful for all the help and guidance we received throughout the planning process. Maddie was very timely in her responses, always answering my questions. She was so helpful with the planning of everything and helping execute my vision. It was the perfect venue! We had 300 guests and the space worked perfectly for our number. Our guest really enjoyed the food. The Ritz was very helpful in accommodating our guests with allergies. Our guests also loved the ability to access the outside for cocktail hour. I highly recommend this venue! Reviewed on 06-07-2023
Allison Snyder(other)5 out of 5 Rating
We hosted our wedding at The Bluffs at Conner Prairie, and could not have been more impressed with the Ritz Charles team! Working with Megan Moore throughout the contracting and planning process, she was very transparent and quick to respond to any questions we had. The week of the wedding we were able to drop all of our items off early so we didn’t have to worry about getting everything there for set up the day of – this was SO nice that we didn’t have to worry about this towards the end of the week! The day of the wedding the Ritz Charles staff didn’t miss a beat. They made us and our guests feel so special with their attentiveness and amazing service. The food was amazing – everything came out hot and fresh, and the cake was beautiful! Could not recommend working with Ritz Charles enough, they are a well oiled machine and so organized, making our wedding planning so easy! Reviewed on 20-06-2023
Evan Goley(other)5 out of 5 Rating
Excellent communication, very organized, and super helpful! Elizabeth from Ritz Charles, along with our Ceremony + Reception Managers, were so amazing to work with and made us feel super special -- both leading up to and during our big day. Reviewed on 18-06-2023
Anita Luster(other)5 out of 5 Rating
My daughter was married in the Indianapolis Artsgarden. The Ritz Charles catered the meal which was fabulous. They were quick to set up and tear down as we transitioned from the ceremony to the sit down dinner. Everybody raved about the lemon blueberry wedding cake! Thank you Megan and team for helping to create an amazing wedding to remember! Reviewed on 02-06-2023
Czarina Castillo(bride)5 out of 5 Rating Wedding Date 22-04-2023 I have nothing but high praises for Ritz Charles. They are a well-oiled machine and are so organized. Their meticulous planning helped our day go smoothly. Their staff is amazing and were transparent from the get-go with any pricing. They are so easy to work with! LOVE LOVE LOVE THEM!! Reviewed on 08-05-2023
Molly Paschal(other)5 out of 5 Rating
We had our wedding at the Bluffs at Conner Prairie, a Ritz Charles Venue. Everything from the time we signed our contract to our wedding day was easy and stress free. Every staff member we worked with was incredible, helpful, and there to make our day exactly what we envisioned. I highly recommend any Ritz Charles venue for your wedding :) Reviewed on 27-04-2023
Jenna Lewis(bride)5 out of 5 Rating Wedding Date 18-03-2023 We had our wedding at the Chapel and Garden Pavilion and loved this venue! Emily was a fantastic help throughout the planning process and the Ritz Charles team in general was so organized and on top of everything! The food and cake were both delicious and the venue was beautiful. We really couldn't have asked for a better place to have our wedding! Reviewed on 23-04-2023
Emily Jarvi(bride)5 out of 5 Rating Wedding Date 14-04-2023 Elizabeth was an awesome planner for the Bluff’s, if you are looking for a company and location that does everything, this is your place! Elizabeth & team were so helpful in making our day AMAZING. From picking table arrangements, answering logistical questions, and helping us prep for our guest count they had the answer to everything. They set the day to your budget (and do their best to stick to it). Our on-day wedding staff were super friendly, and our guest complimented how awesome they were! Reviewed on 22-04-2023
Kristin Bretz(bride)4 out of 5 Rating Wedding Date 04-03-2023 We got married at the Bluffs at Conner Prairie event space and it was fantastic. We of course had pros and cons, but the pros far outweighed the cons and I ultimately wouldn't change a thing. Pros - The Ritz Charles really knows what they're doing. Everything was insanely organized, beautiful, clean, planning was made to be a fun process, and the staff members helping us were professional and experienced. Our ceremony attendant Katie and our day of manager, Sherry, were both excellent and really made us feel taken care of during the day. Multiple people commented on how well organized and stress free the day was. The food was also a 10/10 and they were really great at accommodating dietary restrictions, which was important to us.Cons - I wouldn't call much about the Ritz Charles budget friendly. We paid for the full bar and would have still needed to pay an extra $1000 for signature drinks, just to advertise those as options (even if the alcohol was already paid for as a part of the bar). We also did not feel they were very upfront on cost during the planning process regarding upgraded details - i.e. changes to table linens, silverware, glasses, etc. I wish we would have been given more information upfront about how much things cost, even if it was just an estimate, so that we could have made more informed decisions early on, versus having to make changes after the fact. We adjusted as needed to make the decisions that were right for us, but knowing this now, I would have pushed for more information early on and gone in with a more realistic mindset. Reviewed on 05-04-2023
Darby Hayes(bride)5 out of 5 Rating Wedding Date 13-01-2023 The Ritz Charles was incredibly easy to work with and from our first tour of the venue it was an easy decision to hire them. Our event specialist, Maddie, was super fast with communication all the way up to the day before the wedding when I had a last minute change in seating chart. Any question or new idea I had she quickly had an answer for me and was super patient throughout the entire planning process. Reviewed on 01-03-2023
Sara Armor(bride)5 out of 5 Rating Wedding Date 05-09-2022 We had a 600 person wedding here and the Ritz carried everything out beautifully. I can't imagine how difficult it can be to coordinate details for such a large wedding and the staff at the Ritz took everything in stride and did not disappoint! Emily was our contact throughout the process and was extremely responsive and helpful. The ritz staff worked well with our other vendors, including our wedding planner and our families as well. They did everything to make sure we were happy with our wedding and made us feel so special. The garden pavilion made for a beautiful ceremony space and the ballrooms were perfect for our reception. This venue is special to our family because my parents got married there over 30 years ago, and I do not regret one bit choosing to book the Ritz Charles for our special day as well. You will not regret trusting Ritz Charles for your wedding day. Reviewed on 11-02-2023
Morgan Geise(bride)5 out of 5 Rating Wedding Date 31-12-2022 We were married at the Indianapolis Artsgarden downtown which had 2 catering options, and luckily one of them was the Ritz! We had a late ceremony for our NYE wedding and I wanted all hors d'oeuvre served continuously throughout the night. From the beginning Megan was on board and ultimately helped us create an amazing food and dessert list! The event staff were all very kind and professional. Highly recommend!! Reviewed on 05-01-2023
Kathy Kolzow(other)5 out of 5 Rating Wedding Date 31-12-2022 The Bluffs is a gorgeous venue. Elizabeth was wonderful to work with from start to finish. She always responded to our emails and texts promptly. The day of staff was awesome, efficient, kind. Hands down best venue and staff. Highly recommend. Reviewed on 04-01-2023
Danielle Tat(bride)5 out of 5 Rating Wedding Date 16-12-2022 We worked with Elizabeth H. at Ritz Charles. Elizabeth was kind and prompt in her communication, and you can tell she wants to help create something special for your wedding day. We had a miscommunication snafu about midway through our catering planning, but Elizabeth was helpful in resolving the issue for us, and Ritz Charles exceeded our expectations in resolving the problem. Our expectations were blown away on wedding day. The food was incredible, the catering staff were professional, and the display was beautiful. Our guests are still talking about how good the food was - the stuffed statler chicken and warm apple crisp are home runs! Reviewed on 28-12-2022
Lauren Parker(bride)5 out of 5 Rating Wedding Date 17-12-2022 My husband and I chose to work with Ritz Charles for our reception and it was, without a doubt, the best decision we made regarding our wedding. Our coordinator, Elizabeth Henning, was knowledgeable, attentive, and patient with us as we navigated some of the trickier decisions regarding wedding planning. She was our most utilized resource and never once hesitated to help us solve a problem, no matter how big or small. On the day of our wedding, Ashlli, our day-of coordinator, was marvelous. She was attentive, but not intrusive, and always seemed to be there right as we needed her!In short, working with Ritz Charles was nothing short of incredible, and we would recommend them to any potential couples looking for ceremony or reception venues! Reviewed on 20-12-2022
Hannah Martinez(bride)5 out of 5 Rating Wedding Date 20-11-2022 The Ritz Charles venue and staff is the most amazing! As a bride there are so many decisions, vendors, questions and details that need to take place and choosing Ritz Charles to get married at was one of the best decisions. My wedding planner Emily, was absolutely incredible and helped me every step of the way from the day I booked. The food was incredible, all the staff leading up to the wedding day and even the staff/coordinators on the day were perfect and beyond helpful. I cannot speak highly enough of the Ritz Charles. With many different venue options within the Ritz, you’ll be sure to find your dream venue with them. Reviewed on 06-12-2022
Lauren Hughes(bride)5 out of 5 Rating Wedding Date 29-10-2022 We hired the Ritz Charles to plan our wedding at their venue Lindley Farmstead in Westfield, IN. From our first meeting through the event, their team was professional and responsive. The experience of planning a wedding was not stressful and I knew they would take care of all of our needs under one roof. The food was amazing, and the whole event went off without a hitch. I would highly recommend hiring the Ritz Charles for any event. I would do it all over again! Reviewed on 22-11-2022
Jordan Marshall(bride)5 out of 5 Rating Wedding Date 04-11-2022 My husband and I had the most perfect wedding day and a lot of that goes to the hard work and attention to detail that the staff at the Ritz offered. We worked with Emily and Tristen leading up to the actual wedding day and everything went off without a hitch, even with our last minute changes! Reviewed on 17-11-2022
Kaleigh Sutliff(bride)5 out of 5 Rating Wedding Date 29-10-2022 Had my wedding at the Ritz Charles on 10/29. Amazing team to work with from beginning to end. Emily Yonce was my coordinator and she is truly phenomenal. I bothered her with 1000 questions it felt like and she answered every single one very quickly & thoroughly and never made me feel like a bother. The service, food, decor, etc. on day of was above and beyond anything I could’ve asked for. Such an amazing, beautiful venue (all of them are stunning) with wonderful staff members to match. Such an easy decision to book them, so glad I did. I will be forever thankful to the Ritz Charles! Reviewed on 06-11-2022
Katherine McCormick(bride)5 out of 5 Rating Wedding Date 22-10-2022 Ritz Charles was amazing to work with throughout the entire wedding planning and wedding. We provided an initial budget and they stuck super close to it, only increasing because we chose to add some extras. The food tasting was a great way to determine our menu choice, and the reception food was spot on. Everyone commented on how great the food was. We also used them for our ceremony and our coordinator was amazing, everything was laid out, and so simple. It was great to use them for so many of the wedding needs as it made planning and execution so easy. We loved our venue (Lindley Farmstead Estate), the flowers surrounding the boathouse were still so nice even for a fall wedding. The lawn was extremely well taken care of and thus provided a great atmosphere and awesome pictures. Inside the barn was amazing! It was nice to have a bridal suite and groomsman room where everyone could hang out prior to the ceremony. Reviewed on 04-11-2022
Hannah Kuster(bride)5 out of 5 Rating Wedding Date 08-10-2022 The event felt very personal and they took all of our ideas into consideration. Elizabeth was very timely with her responses to all questions! The day felt perfect and everything leading up to the day was awesome. Our tasting was absolutely delicious and Elizabeth was accommodating by allowing us to do planning meetings via zoom. The only problem we had was that servers did not initially place the correct meals at the given place cards (indicated by ribbon color), but this was taken care of after the bride and groom noted this with their meals. Reviewed on 18-10-2022
Katie Smith(bride)5 out of 5 Rating Wedding Date 04-09-2022 We had our wedding at the Bluffs at Connor Prairie (one of the Ritz Charles properties) and it was a wonderful experience! I would like to personally recognize Elizabeth who was our event specialist. She was prompt, kind and incredibly helpful throughout the entire experience! Thank you Elizabeth! We would also like to personally recognize Sarah who was our day of reception attendant. She catered to every little need and got it done! She was so lovely and kind!! Thank you Sara! We would also like to recognize Kyley who was our ceremony attendant! She was so flexible with our last minute weather call and was there to help with so many little details! Thank you to this wonderful team! I highly recommend the Ritz or a Ritz property for anyone considering! Reviewed on 15-10-2022
Gayle Rosen(other)1 out of 5 Rating Wedding Date 24-04-2022 WARNING! Horrible to deal with. Attitude due to rescheduling due to pandemic was too bad for you. Food very mediocre . Overcharges like crazy. Had to reschedule, then major outbreak and had to reschedule again. They wouldn't let us even there was a restriction in place. So had a very small party in tent at Coxhall Gardens for 30 people unrelated to wedding (other wise lose everything since they refused to let us reschedule) since Spent $8,000 for small dinner party due to outrageous cost of rentals which were so sparse! Had to rent heaters for $800 , one did not work, and the one left did not do the trick so everyone had to wear coats and were freezing. Refused to refund us cost for heating. They by far were the worst vendor to deal, the only one with zero flexibility due to a worldwide pandemic. Reviewed on 12-10-2022
Grace S(bride)5 out of 5 Rating Wedding Date 13-08-2022 The perfect wedding? Check. The Ritz Charles does a phenomenal job. Our wedding was in the Garden Pavilion and it is simply stunning. Emily was our planner leading up to the event, and she was easy to get ahold of and quick to fulfill our requests to make our vision come to life. The food was great & the day-of staff was discrete and efficient. We could not have had a better experience here and are so glad we chose this venue! Reviewed on 06-10-2022
Taylor Pacilio(bride)5 out of 5 Rating Wedding Date 03-09-2022 We worked with the Ritz Charles for our wedding reception at Artisan Acres Estate and we were so so pleased with the communication, expertise, and professionalism of all of the staff members that we worked with. The venue was absolutely stunning and the sales manager that we worked with (Elizabeth) did all the right things to help us pull off our big day. We got many compliments on the day-of event manager, bartenders, and waitstaff as well. Overall, I would recommend this company to anyone and everyone. Reviewed on 03-10-2022
Yalana Moore(bride)5 out of 5 Rating Wedding Date 23-07-2022 Very accommodating, helpful, and kind throughout the entire process. Reviewed on 30-09-2022
Mariah Collins(bride)5 out of 5 Rating Wedding Date 04-09-2022 I can't even express how happy I am to have chosen the Ritz Charles for our wedding venue. Our event specialist Emily made the entire process so easy for us, and was incredibly detailed and patient every step of the way. She had solutions ready for issues we weren't even thinking about (such as having beer tubs set up at the entrance to the cocktail hour so that the bar lines wouldn't be too long) and even added to ideas that we brought to her (like adding a bourbon tasting station at the cigar bar we wanted). Every email was answered promptly and she never made me feel high maintenance for changing my mind on small details. The day-of staff was also incredibly professional, personable, and helpful. Everything was taken care of and handled perfectly! We heard over and over again how much our guests loved the food, which is so rare to hear at a wedding! If we had to do it all over again, we would choose the Ritz Charles in a heartbeat. Reviewed on 27-09-2022
Theresa Patterson(other)5 out of 5 Rating Wedding Date 16-09-2022 The team at Ritz Charles went above and beyond to ensure my daughter and her fiancee had the wedding of their dreams! Artisan Acres Estates set the stage for a glorious ceremony under the oak tree and reception in the barn. The Ritz staff offered white glove treatment to our guests. We got TONS of compliments on the short rib dinner, appetizers, etc. My husband was shocked to learn that his preferred wine (sauvignon blanc) was not included in the Estate (or most costly) beverage package we opted for, and upon sharing his displeasure with our reception coordinator she contacted her manager and had a case on the way! Incredible customer service! From the start, we knew we were in good hands, with our before the event coordinator helping us select just the right food, linens, etc to our day of person, Becca. Becca solved the last minute problems that inevitably crop up all the while deftly reminding the bride and her crew to DRINK WATER and eat something. We felt so cared for. I can't say enough good things about Artisan Acres. Want a fairy tale wedding? Have it there. It was a magical day we will cherish forever! Reviewed on 20-09-2022
Joel Simon(bride)5 out of 5 Rating Wedding Date 04-09-2022 We have now had two events with Ritz. Both experiences were amazing. We were so thankful for the easy and concise way they walked us through the monumental task of planning a wedding. The food was awesome. We felt like the prices were fair and everything turned out beautiful. Reviewed on 19-09-2022
Selom Kugbe(bride)5 out of 5 Rating Wedding Date 18-06-2022 We had a great time planning our wedding reception at the Ritz. Emily was awesome to work with during the planning and explained all of our options to us. The day of, Jordan and Morgan were on top of it, ensuring the wedding party and guests were well taken care of. Everyone had a great time. Reviewed on 17-09-2022
Anna Leigh Ditslear(bride)5 out of 5 Rating Wedding Date 09-09-2022 We had a wonderful experience with them. They helped with every detail to make it an unforgettable wedding day! Reviewed on 15-09-2022
katie ust(bride)5 out of 5 Rating Wedding Date 02-09-2022 Elizabeth was amazing! She would quickly respond to our many questions or concerns about our wedding day. We loved everything about the Bluffs and Ritz Charles. The staff is very professional and was able to assist day of emergencies. Reviewed on 13-09-2022
Kaitlin Sartorius(bride)5 out of 5 Rating Wedding Date 13-08-2022 The Ritz was amazing to work with! Maddie does an incredible job helping you bring your dream vision to life. They handle your catering, linens/silverware/etc., and all set up decor making the entire process stress-free. The team is super responsive to any questions or requests you may have and make you feel supported during the entire process! Reviewed on 24-08-2022
Gracia Lane(other)5 out of 5 Rating Wedding Date 13-08-2022 Working with Elizabeth Henning at the Ritz Charles was just effortless! From our first meeting at the venue (Lindley Farmstead) to the day of the ceremony - Elizabeth was there to help us! I never hesitated to contact her about anything and she was so quick to respond with helpful answers! Elizabeth’s suggestions at our “detail meeting” were so helpful when we were unsure of something! Also, Tristen was so helpful at the rehearsal and day of the wedding! So sweet and ready to help with anything that we needed! It was wonderful to have her there to guide us through each detail of the day! And, finally, the entire staff that helped during the reception was exceptional! Leizelle and Jordan Miller. They both came to ask if there was anything we needed, or if everything was going well, etc. They were amazing! I cannot say enough about how happy we were with Elizabeth, Tristen, Leizelle and Jordan. I would strongly recommend The Ritz Charles to anyone who might be planning a wedding! They made our special day something we will always remember! ❤️ Reviewed on 16-08-2022
Mollie Lane(bride)5 out of 5 Rating Wedding Date 13-08-2022 We could not have had a more perfect day and it was truly because of everything The Ritz did for us. They made the whole wedding planning process so easy and fun! Our Event Specialist, Elizabeth Henning, truly went above and beyond to ensure we were well taken care of and that our day was exactly how wanted it to be. She is extremely responsive and answered all of our questions in a very timely manner. It was obvious that she wanted our special day to be exactly how we envisioned it & she went above and beyond to ensure that. Our Ceremony Director, Tristen Foote, was amazing. She took care of everything on our wedding day. From setting up EVERYTHING, to making sure we were well taken care of. She made us feel so at ease and comfortable. We could not have had such a stress-free day without her! I highly recommend The Ritz Charles. They took care of every single detail, the food and drinks were exceptional (and our guests all agreed), and made our big day absolutely perfect. Thank you all soooo much! Reviewed on 15-08-2022
Lori Bellner(other)5 out of 5 Rating Wedding Date 06-08-2022 When planning an event that is as emotional and special as a wedding, there is no need to look anywhere else but here. We chose Lindley Farmstead at Chatham which is a venue ran through Ritz Charles. Elizabeth, our Event Specialist, was extremely professional and knowledgeable which made the wedding planning so easy. The first time we met with her, we knew we would end up choosing Ritz Charles. She thoroughly explained each step in the decision making process and kept us updated. Whenever we contacted her, she was very quick to respond and truly cared about making the day exactly what we envisioned. We can’t say enough about her and the entire staff. It truly was a beautiful event thanks to their dedication and commitment to ensuring our wedding vision was realized. From Katie, our ceremony attendant to Kaylee our Day-Of Event Manager nothing was overlooked or forgotten. All of them took the utmost care to make sure we didn’t have to worry about a thing. As mother of the bride, I could actually just enjoy the day and truly felt taken care of along with our guests. My daughter, the bride, could just be in the moment knowing we all were in good hands. Every detail was meticulously scrutinized which also made it seamless for the vendors and the musicians to quickly set up without any delays. Communication between all members of the staff was right on point. The food was top notch and the wait staff was excellent. Thank you just doesn’t seem like enough to say. Choosing Ritz Charles was the best decision we made for my daughter’s wedding . Reviewed on 09-08-2022
Morgan Foster(bride)5 out of 5 Rating Wedding Date 28-05-2022 We had our wedding ceremony in the Chapel and our reception in the Garden Pavilion at The Ritz Charles. Both were absolutely beautiful and exactly what we envisioned for our big day! The staff was very helpful with making sure every detail was ready for the day of and made sure we had everything we needed throughout the day on our wedding day. I could not recommend The Ritz Charles more for future brides! Reviewed on 23-07-2022
Payton Thurston(bride)5 out of 5 Rating Wedding Date 17-06-2022 Ritz Charles went above and beyond to make our entire wedding planning and wedding day was perfect. Their communication and intentional work is incredible. All the workers will make sure you’re feeling happy and prepared. I will forever recommended Ritz Charles to any future brides and I absolutely love hearing when others are getting married there because it makes me so happy knowing they’re wedding day will be the best since they are working with, THE BEST!! :) Reviewed on 21-07-2022
Han Cortez(bride)5 out of 5 Rating Wedding Date 15-05-2022 Maddie was such a great help with securing our venue! I was engaged Jan 2020, started to research July 2020 and booked our dream venue there! Tasting event was Jan 2022 and was superb! The entire day was a dream and it was everything we wanted. Minor hiccups along the way with a missing bubble machine and the solution day of the wedding but I didn’t let that ruin our day! The food was amazing especially the Duck and Corn Empanada with Red Cream Sauce I think about it often. Thank you Ritz Charles for making our wedding day so special! Reviewed on 21-07-2022
Jeanne McQueen(other)5 out of 5 Rating Wedding Date 09-04-2022 We used the Ritz Charles Chapel and Ballroom for our daughter's wedding and it was the best decision we could have made. The planning process was so detailed and easy. Our planner Maddie, answered all questions quickly and thoroughly. We had numerous compliments about the quality of the food with the buffet dinner, in which we had so many options to choose from; The service was impeccable. Everyone from the Chapel manager, Tristen, the Chapel attendant, Michelle, to the Reception manager, Gina to the servers, bartenders and table bussers were top of the line and so extremely polite to all of our guests. This is the \"best bang for your buck\"! Reviewed on 13-04-2022
Luthiena Jean(bride)4 out of 5 Rating Wedding Date 30-12-2021 It’s a wonderful venue even in winter. My wedding was in the garden pavilion. The light inside and on the mini plants outside make it more wonderful. It’s an all included venue and it make the process of planning relax. My event specialist Emily Yonce was always available and kind.I gave them 4 stars because I was a little disappointed On the salmon. It was way better at the testing than on my wedding day. However I highly recommend this venue! Reviewed on 31-03-2022
Maison Haines(bride)5 out of 5 Rating Wedding Date 19-03-2022 Absolutely perfect!! The chapel and garden pavilion are the most perfect places! Food was delicious and cakes were gorgeous!! Every staff member congratulated us and what we asked for we received! No better place to get married! Reviewed on 20-03-2022
MacKenzie Hock(bride)5 out of 5 Rating Wedding Date 26-02-2022 Perfection. Great execution, great food, great bartending service and the mixed drinks were some of the best we've had. Reviewed on 19-03-2022
Elise Griffiths(bride)5 out of 5 Rating Wedding Date 15-01-2022 The Ritz Charles was absolutely wonderful to work with. I have a gluten allergy and they were able to provide us not only a gluten free menu, but a gluten free wedding cake which I didn't think would be possible to have without paying an extra charge for it. Megan was amazing every step of the way and was always quick to respond to any questions I had. The day of coordinator was always wonderful and the entire staff was just great. The food was also to die for and I was amazed how good it tasted the day of since they just catered and had to drive downtown. One of the best experiences I ever had and they truly made our wedding magical. Reviewed on 24-01-2022
Liz Walker(bride)4 out of 5 Rating Wedding Date 10-04-2021 I had an absolutely wonderful experience with the Ritz Charles and my event planner Maddie. From the first tour to the final event, I felt seen, heard, and taken care of. Beyond the fact that the venue is GORGEOUS, they really do go above and beyond to make sure your wedding matches your vision and your dreams. They make anything possible. I really appreciated their help while planning my wedding, as I was planning during Covid-19. It was a beast! But they were communicative and helpful. We did lots of brainstorming and figuring out how to make the best of a rough situation. Luckily restrictions were lifted the week of my wedding, but they helped with lots of backup plans! I held my ceremony in the chapel and my reception in the garden pavilion. The staff at the garden pavilion was so helpful! I felt very welcomed. My chapel staff was a bit rough. They ran my rehearsal the day before the wedding and it was a bit chaotic. It did not leave me feeling good going into the next day. My officiant actually messed up during my ceremony and I think it’s because the rehearsal went so poorly. That is the one thing that was a little less than ideal with my experience. Overall, I appreciated everything they did for me and I wouldn’t change a thing. A perfect venue for a perfect day! Reviewed on 16-11-2021
Michelle Kelso(bride)5 out of 5 Rating Wedding Date 29-10-2021 We had our wedding in the Gingko Ballroom at the Ritz Charles and were so happy with how everything turned out and how our day went! The staff is very helpful and accommodating months ahead of the wedding and the day of. The reception space was beautiful and the courtyard is perfect for pictures! Reviewed on 14-11-2021
Elizabeth Tocco(bride)5 out of 5 Rating Wedding Date 05-09-2021 Stunning venue, amazing food, incredible service, even better price!! Reviewed on 24-09-2021
Mariah Callon(bride)5 out of 5 Rating Wedding Date 11-09-2021 The Ritz did a wonderful job with my wedding! We had it out at Conner Prairie at The Bluffs. It was gorgeous! I would specifically like to recognize Casey and Megan. They were so easy to work with, professional, patient, and very timely. I could not have been happier with your work leading up to my wedding day! Reviewed on 16-09-2021
Cloris Tang(bride)5 out of 5 Rating Wedding Date 25-07-2021 Every brides need good support from your vendor teams so they could make your day special and memorable. I am glad that we picked Ritz as our venue. I am a COVID bride and i am international so I make changes probably more than some. Ritz is so understandable and made it so easy for us. Our day turned out to be beautiful and I am grateful to Ritz. They are absolutely professional and will make your day fancy! Reviewed on 13-08-2021
Sarah Thomason(bride)3 out of 5 Rating Wedding Date 11-06-2021 Do NOT let them tell you that the garden pavilion stays pretty cool and has a nice breeze with all the doors open. We got married mid-June. During dinner, guests seated on the West side of the pavilion were in direct sun and extremely uncomfortable. The pavilion did NOT cool down even once the sun went down, either. It was hot and everybody was super sweaty. It was MUCH cooler outside than in the pavilion, even with the doors open and the fans going.Other than this, the Ritz was pretty good. They were very responsive and helpful when planning. The wedding day attendant and those in charge were great. And the garden pavilion is gorgeous - the entire reason we booked with them. But it would be best for a late fall wedding, in my opinion. Reviewed on 06-07-2021
Grace Godfrey(bride)5 out of 5 Rating Wedding Date 22-05-2021 Maggie and her team executed everything perfectly! She is extremely responsive to emails and gives great input when planning the fine details. I appreciated her honesty when I was struggling to make some decisions. The upgrade to the ballrooms are wonderful, we loved having the outdoor option for guests! If I did it again it would be with the ritz!! Reviewed on 23-06-2021
Lindsay Millar(bride)5 out of 5 Rating Wedding Date 15-05-2021 I was so so impressed with everyone at the Ritz and how amazing they made our wedding. We had our reception in the Garden Pavilion, and Maddie was absolutely amazing! She was so helpful in guiding us through Covid and made all my design dreams came through by picking out rental items for me. I told her my vision and she created a design board that perfectly matched what we wanted. I received so many compliments on the food, service, drinks, and tablescapes! The Ritz is a fabulous choice if you want to leave a lasting impression on your guests. Reviewed on 01-06-2021
Nellie Wilson(bride)5 out of 5 Rating Wedding Date 12-12-2020 Everyone at the Ritz was so easy to work with. They made my wedding dreams come true down to every last detail! The upgrades to the ballroom are beautiful, and the chapel is the perfect place for a ceremony! They responded so quickly to all of my questions and concerns and did everything I asked and more to ensure my husband and I had the day we had always wanted! Having everything we needed in one venue made our process so much less stressful! Reviewed on 28-01-2021
Kelsey Huse(bride)3 out of 5 Rating Wedding Date 13-11-2020 We were married at the Ritz Charles Venue - The Bluffs at Connor Prairie. We absolutely love this venue and its was completely gorgous on the day of our wedding. However, we definitely felt nickel&dimed once we got into the wedding planning process. A lot of items that seem to be included in the original sell are actually a la carte. One tip I would give to another couple is to ask the price points during the tasting event. They only serve you the highest price points so we did not get to try some of our entrees that were on the lower end because they weren't included in the tasting event. We were also promised access to the venue for 12 hours when we originally signed our contract but we had to pay additionally to have somone come and open the gates for us for venue access 8 5 hours prior to our event start time. We also had a few meals that we had paid in full for that we needed to switch to kids meals (a lesser value) and were not able to do so. So we ended up having to make a last minute $65 payment for (2) plates of chicken fingers and mac n cheese. However, the staff during the event were delightfuly and completley accomodating. We had high regards towards the bartenders and servers who made the night flow with ease. Overall we were very pleased with our event but Ritz Charles was probably our most difficult and unacommodating vendor of the group. Reviewed on 15-11-2020
Kylee Booher(bride)5 out of 5 Rating Wedding Date 24-10-2020 Simply the best! We had our ceremony in the chapel located on sight and our reception in the Garden Pavilion. Everything was simply wonderful! Maddie was easy to communicate with and was there to answer any questions we had along the way. During our wedding, the staff was so organized and helped take so much stress off us and were super friendly to everyone Reviewed on 14-11-2020
Jennifer Tenbarge(parent)5 out of 5 Rating Wedding Date 07-11-2020 The Ritz catered our backyard wedding for 30 people. The staff was attentive, efficient and gracious. The food was hot and well seasoned, far from typical catered food. They left our home/garage spotless. They worked with us as we changed our vision due to COVID challenges. Reviewed on 09-11-2020
Maggie Wingate(bride)5 out of 5 Rating Wedding Date 10-10-2020 We had our wedding in the Chapel and the Garden Pavilion and everything was absolutely perfect! Emily was very helpful is all the of planning and keeping me calm during the crazy times. The entire day of staff was perfect and helped my big day run smoothly! The Ritz Charles is worth the money :) Reviewed on 16-10-2020
Denisha Brown(bride)5 out of 5 Rating Wedding Date 20-09-2020 I had my ceremony at the chapel and my reception at the Garden Pavilion. It was absolutely beautiful. I worked with Emily the whole process. She was great listened to me and the day of all of the staff was amazing and made my day run super smoothly. I would highly recommended them!! Reviewed on 30-09-2020
Cindy Sappington(parent)5 out of 5 Rating Wedding Date 05-09-2020 As the Mother of the Bride, I couldn't have been happier with every aspect of our day. From the rehearsal to the wedding and reception the staff at Coxhall Gardens was top notch. Charlotte, the rehearsal coordinator was great! She offered suggestions and guided us through the rehearsal with ease. Sherri, our reception coordinator was amazing! She had everything under control. She made sure I was happy and taken care of as well as the wedding party and the guests. The wait staff were fantastic as well. The food was some of the best I have had at any wedding - from the appetizers to the meal itself. I heard numerous comments from our wedding guests that the food was so delicious, presented well and had adequate portions for everyone. Even the kids meal was delicious! I would highly recommend this venue to anyone asking. Thank you Coxhall Gardens! You did a tremendous job making my daughter's wedding a total success. We couldn't be happier! Reviewed on 07-09-2020
Cole Baker(groom)5 out of 5 Rating Wedding Date 08-08-2020 The Ritz Charles staff are wonderful and very detail-oriented. They helped us navigate our way through the planning process, making sure everything was discussed and taken care of for both the ceremony and reception. The Chapel is beautiful and has great acoustics, plus the Ballroom venue had just be renovated and looked pristine inside and out. The convenience of having the Chapel and Ballroom next door to each other was a plus and made it easier on our guests. Both the wedding cake and grooms cake tasted amazing, which our guests talked about even after the wedding. They also had a wide variety of meal choices and hors d'oeuvres to choose from - make sure to take advantage of the tasting! Reviewed on 02-09-2020