The Ballroom @ CityFlatsHotel
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About This Vendor
About This Vendor
Something old... Something new... I do
For a jaw-dropping and stunning backdrop for your wedding day, look no further than the Events Room or the Ballroom at CityFlatsHotel in Grand Rapids, Michigan. The versatile location checks many of the items off your to-do list, accommodating wedding ceremonies, receptions, cocktail hours, accommodations, engagement parties and more. The elegant ambiance combines modern style with historic architecture for an unforgettable event location that gives couples both âsomething oldâ and âsomething new." CityFlatsHotel offers two full-service wedding venues with on-site catering and event coordination available.
Amenities & Details
Dressing Room, Handicap Accessible, Indoor Event Space, Liability Insurance, On-Site Accommodations, Reception Area, Wireless Internet
Guest CapacityUp to 200
Ceremony TypesCivil Union, Commitment Ceremony, Non-Religious Ceremony, Second Wedding, Vow Renewal Ceremony
Venue Service OfferingsBar & Drinks, Food & Catering, Planning, Service Staff
SettingsBallroom, Historic Venue, Hotel
Business AttributesPricing for The Ballroom @ CityFlatsHotel
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| Starting Cost | Moderate |
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Browse The Ballroom @ CityFlatsHotel pricing PDF below for sample services and estimates.
View PricesThe Ballroom @ CityFlatsHotel Reviews
Elena C (other) 5 out of 5 Rating
City Flats in Grand Rapids was so wonderful to work with, and made our wedding just what we wanted! Morgan and her team were wonderful to work with, and on very on top of everything. They had great recommendations for how to get family members involved in set up, went out of their way to source the dessert we wanted (root beer floats!), and the day of were very available to help. We felt like we were in great hands the whole process. For the space itself - it is absolutely beautiful and the perfect downtown location. The Ballroom for the ceremony allowed to lots of natural light, while being indoors and protected from the elements. The Events room worked perfectly for cocktail hour, and we were able to use the sound system to run some games. The reception in the Ballroom was gorgeous, and required minimal decorations because the room was so beautiful. Highly recommend!
Reviewed on 26-11-2023
City Flats in Grand Rapids was so wonderful to work with, and made our wedding just what we wanted! Morgan and her team were wonderful to work with, and on very on top of everything. They had great recommendations for how to get family members involved in set up, went out of their way to source the dessert we wanted (root beer floats!), and the day of were very available to help. We felt like we were in great hands the whole process. For the space itself - it is absolutely beautiful and the perfect downtown location. The Ballroom for the ceremony allowed to lots of natural light, while being indoors and protected from the elements. The Events room worked perfectly for cocktail hour, and we were able to use the sound system to run some games. The reception in the Ballroom was gorgeous, and required minimal decorations because the room was so beautiful. Highly recommend!
Reviewed on 26-11-2023
Danielle Moss (other) 5 out of 5 Rating
City Flats in Grand Rapids was perfect. I worked with Morgan threw the whole process. Communication was great and thorough. Morgan worked with my budget and my none stop questions (even after the day of). We had several emails and meetings in person to make sure we were on the same page. They nailed it all, my timeline went flawlessly. I felt like they truly cared that my wedding was perfect. I found the tasting before the wedding great; it helped us settle our menu. Day of the food was great! I have had several guests complement our menu. Our guests have not stopped raving on the venue itself. Everyone thought it was beautiful and guest noticed the timing for everything was perfect. Bridal suite is a great addition! Room block went mostly well. A few guests had issues, but Morgan solved all of them. I had very few issues and every single one Morgan solved. She was great.The venue made for a great background for our photos. Stairs, mirror, rooftop, hotel room bridal suite. This is a wonderful Venue and I highly recommend it.
Reviewed on 21-11-2023
City Flats in Grand Rapids was perfect. I worked with Morgan threw the whole process. Communication was great and thorough. Morgan worked with my budget and my none stop questions (even after the day of). We had several emails and meetings in person to make sure we were on the same page. They nailed it all, my timeline went flawlessly. I felt like they truly cared that my wedding was perfect. I found the tasting before the wedding great; it helped us settle our menu. Day of the food was great! I have had several guests complement our menu. Our guests have not stopped raving on the venue itself. Everyone thought it was beautiful and guest noticed the timing for everything was perfect. Bridal suite is a great addition! Room block went mostly well. A few guests had issues, but Morgan solved all of them. I had very few issues and every single one Morgan solved. She was great.The venue made for a great background for our photos. Stairs, mirror, rooftop, hotel room bridal suite. This is a wonderful Venue and I highly recommend it.
Reviewed on 21-11-2023
Maria Emilia Reid (other) 5 out of 5 Rating
City Flats in Grand Rapids exceeded my expectations for my wedding. The most beautiful space along with excellent food. Our guests raved about it for days! I am so happy we chose this venue for our wedding. Morgan was fantastic throughout the 9 months of planning and the staff the day of were so helpful!
Reviewed on 20-09-2023
City Flats in Grand Rapids exceeded my expectations for my wedding. The most beautiful space along with excellent food. Our guests raved about it for days! I am so happy we chose this venue for our wedding. Morgan was fantastic throughout the 9 months of planning and the staff the day of were so helpful!
Reviewed on 20-09-2023
Rebecca Dumbleton (bride) 5 out of 5 Rating
Wedding Date 20-05-2023
The venue was beautiful, the food was amazing, and the staff was SO helpful. Morgan made the planning process so simple and Ally, Hannah, and the rest of the staff made the day run smoothly.
Reviewed on 24-05-2023
Wedding Date 20-05-2023
The venue was beautiful, the food was amazing, and the staff was SO helpful. Morgan made the planning process so simple and Ally, Hannah, and the rest of the staff made the day run smoothly.
Reviewed on 24-05-2023
Andra Roventa (bride) 5 out of 5 Rating
Wedding Date 01-10-2022
The Ballroom ended up working perfectly with our elegant, romantic vision for our wedding. The staff were friendly and reliable, and the day-of went incredibly smoothly! Staff also helped me recuperate the leftover wedding favors the next day. If you're looking for a jaw-dropping venue at a decent price, this is your place.
Reviewed on 07-11-2022
Wedding Date 01-10-2022
The Ballroom ended up working perfectly with our elegant, romantic vision for our wedding. The staff were friendly and reliable, and the day-of went incredibly smoothly! Staff also helped me recuperate the leftover wedding favors the next day. If you're looking for a jaw-dropping venue at a decent price, this is your place.
Reviewed on 07-11-2022
Lauren Kunken (bride) 5 out of 5 Rating
Wedding Date 10-09-2022
I'm going to start by saying the photos on here don't do the space justice at all. The room is STUNNING. I was honestly amazed when we did our first tour bc I wasn't sure if I'd like it based on the pictures, but immediately when I walked in it was a yes. My guests were in awe of how gorgeous the space was. They loved how the bar was an old time bank teller's station (the whole ballroom they converted from an old bank). The room is much grander in person. Morgan & Lindsay BOTH made our wedding wonderful. They were easy to communicate with from the start and were so responsive to all of my questions and emails...and there were a lot because I planned our wedding living 2 hours away. They allowed my special requests and were very on the ball and detail oriented. I am SO grateful to how organized they were for our event. The awesome part too is that the room is so beautiful you hardly have to spend anything on décor! The food was also great! My guests raved about the mac & cheese bar we did during cocktail hour, the dinner, the ice cream bar, and the popcorn table! Not to mention I heard several drunken compliments about the cheese that came with our late night snack of soft pretzels which I thought was funny. The flow of the event and everything leading up to the event was a breeze, and I cannot thank them enough for providing such a stress-free enjoyable day for us!
Reviewed on 15-09-2022
Wedding Date 10-09-2022
I'm going to start by saying the photos on here don't do the space justice at all. The room is STUNNING. I was honestly amazed when we did our first tour bc I wasn't sure if I'd like it based on the pictures, but immediately when I walked in it was a yes. My guests were in awe of how gorgeous the space was. They loved how the bar was an old time bank teller's station (the whole ballroom they converted from an old bank). The room is much grander in person. Morgan & Lindsay BOTH made our wedding wonderful. They were easy to communicate with from the start and were so responsive to all of my questions and emails...and there were a lot because I planned our wedding living 2 hours away. They allowed my special requests and were very on the ball and detail oriented. I am SO grateful to how organized they were for our event. The awesome part too is that the room is so beautiful you hardly have to spend anything on décor! The food was also great! My guests raved about the mac & cheese bar we did during cocktail hour, the dinner, the ice cream bar, and the popcorn table! Not to mention I heard several drunken compliments about the cheese that came with our late night snack of soft pretzels which I thought was funny. The flow of the event and everything leading up to the event was a breeze, and I cannot thank them enough for providing such a stress-free enjoyable day for us!
Reviewed on 15-09-2022
Nikki P (bride) 5 out of 5 Rating
Wedding Date 20-08-2022
We had our wedding here August 2022 and it literally was so dreamy. I felt like a princess during our wedding and ceremony. We worked with 2 coordinators, Morgan & Kellie, both were extremely professional & helpful and quick to email back. They ask every detail to make sure your day is perfect. The food was excellent and the bar service was too. I even forgot a few items and they were very helpful to find them. It is some what expensive (food/bar total is charged 20% service fee) BUT I would do it all over again it was worth every dollar! My guests raved about how beautiful the venue was, grand entrance stair case and how great the food was! Highly recommend!
Reviewed on 05-09-2022
Wedding Date 20-08-2022
We had our wedding here August 2022 and it literally was so dreamy. I felt like a princess during our wedding and ceremony. We worked with 2 coordinators, Morgan & Kellie, both were extremely professional & helpful and quick to email back. They ask every detail to make sure your day is perfect. The food was excellent and the bar service was too. I even forgot a few items and they were very helpful to find them. It is some what expensive (food/bar total is charged 20% service fee) BUT I would do it all over again it was worth every dollar! My guests raved about how beautiful the venue was, grand entrance stair case and how great the food was! Highly recommend!
Reviewed on 05-09-2022
Elizabeth Tanja (other) 5 out of 5 Rating
Wedding Date 07-05-2022
The ballroom was absolutely beautiful and the staff were phenomenal throughout the entire process. They were always quick to respond and very helpful and willing to work with all of our special requests. We enjoyed the food selection and everything (including the appetizers, entree and late night snack) was delicious. On the day of the wedding, from start to finish they were top notch. They even helped us pack up at the end of the evening. We are so grateful to everyone at City Flats for helping to make the day so wonderful!
Reviewed on 21-07-2022
Wedding Date 07-05-2022
The ballroom was absolutely beautiful and the staff were phenomenal throughout the entire process. They were always quick to respond and very helpful and willing to work with all of our special requests. We enjoyed the food selection and everything (including the appetizers, entree and late night snack) was delicious. On the day of the wedding, from start to finish they were top notch. They even helped us pack up at the end of the evening. We are so grateful to everyone at City Flats for helping to make the day so wonderful!
Reviewed on 21-07-2022
Taryn Steffen (bride) 5 out of 5 Rating
Wedding Date 30-04-2022
Both coordinators were very quick with responses,very understanding, super flexible & demonstrated excellent customer service. my typeA personality & My attention to detail can be difficult to work with sometimes , but both always tried to always make things work and would always note my requests. The space was beautiful and the food was perfect. I would recommend the ballroom and both coordinators to anyone.
Reviewed on 09-05-2022
Wedding Date 30-04-2022
Both coordinators were very quick with responses,very understanding, super flexible & demonstrated excellent customer service. my typeA personality & My attention to detail can be difficult to work with sometimes , but both always tried to always make things work and would always note my requests. The space was beautiful and the food was perfect. I would recommend the ballroom and both coordinators to anyone.
Reviewed on 09-05-2022
Jennifer Koenes (bride) 5 out of 5 Rating
Wedding Date 25-07-2021
Oh my goodness! Working with the staff at CityFlats was an absolute dream. They pay great attention to detail, and the food was perfect. Everything went off without a hitch, and the space is gorgeous. Highly recommended!
Reviewed on 12-12-2021
Wedding Date 25-07-2021
Oh my goodness! Working with the staff at CityFlats was an absolute dream. They pay great attention to detail, and the food was perfect. Everything went off without a hitch, and the space is gorgeous. Highly recommended!
Reviewed on 12-12-2021
Kate H (bride) 4 out of 5 Rating
Wedding Date 19-10-2019
First, we give this wonderful venue and staff a super duper high 4 out of 5 stars. So much of the experience was pleasant and we felt the âwowâ factor often. They worked with our tight budget, and email response was VERY excellent. We had a non traditional ceremony that went right into reception (no flip) it worked better than I could have imagined. Lighting was awesome, fantastical colors added to our romantic meets Victorian theme. The only part we felt a little washed out was communication with staff during the event, and a limit on the use of the microphone. We truly enjoyed our wedding day, and the hotel even upgraded the groom and I to the king suit for our stay. I think about so many little moments in those two days, it was glorious, I felt like a queen, and the staff at cityflats Grand Rapids helped to make those feelings never ending. Cheers to you cityflats, keep up the good work!!
Reviewed on 14-03-2020
Wedding Date 19-10-2019
First, we give this wonderful venue and staff a super duper high 4 out of 5 stars. So much of the experience was pleasant and we felt the âwowâ factor often. They worked with our tight budget, and email response was VERY excellent. We had a non traditional ceremony that went right into reception (no flip) it worked better than I could have imagined. Lighting was awesome, fantastical colors added to our romantic meets Victorian theme. The only part we felt a little washed out was communication with staff during the event, and a limit on the use of the microphone. We truly enjoyed our wedding day, and the hotel even upgraded the groom and I to the king suit for our stay. I think about so many little moments in those two days, it was glorious, I felt like a queen, and the staff at cityflats Grand Rapids helped to make those feelings never ending. Cheers to you cityflats, keep up the good work!!
Reviewed on 14-03-2020
Sonya Libby (parent) 5 out of 5 Rating
Wedding Date 15-02-2020
We planned this wedding from 1500 miles away, and I was nervous since almost every decision would be made sight unseen. I would do only one thing differently if I had to do this over again, and that's to relax as soon as the contract was signed because we were in good hands! Katarina is wonderful, a true professional in every way. She was prompt for every phone call, answered every question with a short turn-around time, and didn't change the rules as the process progressed. When I changed the plans she always responded with a cheerful \"can-do\" attitude. The staff is wonderful, and everyone we encountered from bartenders to wait staff to coat attendants were courteous, cheerful, and helpful. Servers were everywhere meeting the needs of our guests, but were never in anyone's way. Dinner was great, even though we were late in returning from the ceremony. We had several special dietary needs, and the kitchen did a great job accommodating them.The ballroom is beautiful, and the suite on the mezzanine is a fantastic area that we set up as a quiet spot for the mothers who came with infants. Katarina helped us set aside a corner of the ballroom for games, so everyone, no matter their age, had a fun night.CityFlatsHotel is under the management of John, and it is no surprise that the staff is so focused on the happiness of their guests, because John is committed to providing outstanding service. I ran into an unforeseen issue with my reservation, and John immediately went out of his way to resolve it. To say I was delighted is an understatement!The icing on the cake is that our guests had a great time, and complimented us on a job well done. That praise belongs entirely in the hands of Katarina, John, and the CityFlats staff because we were having too much fun that night! They exceeded our expectations, and provided our friends and family a wonderful experience.
Reviewed on 25-02-2020
Wedding Date 15-02-2020
We planned this wedding from 1500 miles away, and I was nervous since almost every decision would be made sight unseen. I would do only one thing differently if I had to do this over again, and that's to relax as soon as the contract was signed because we were in good hands! Katarina is wonderful, a true professional in every way. She was prompt for every phone call, answered every question with a short turn-around time, and didn't change the rules as the process progressed. When I changed the plans she always responded with a cheerful \"can-do\" attitude. The staff is wonderful, and everyone we encountered from bartenders to wait staff to coat attendants were courteous, cheerful, and helpful. Servers were everywhere meeting the needs of our guests, but were never in anyone's way. Dinner was great, even though we were late in returning from the ceremony. We had several special dietary needs, and the kitchen did a great job accommodating them.The ballroom is beautiful, and the suite on the mezzanine is a fantastic area that we set up as a quiet spot for the mothers who came with infants. Katarina helped us set aside a corner of the ballroom for games, so everyone, no matter their age, had a fun night.CityFlatsHotel is under the management of John, and it is no surprise that the staff is so focused on the happiness of their guests, because John is committed to providing outstanding service. I ran into an unforeseen issue with my reservation, and John immediately went out of his way to resolve it. To say I was delighted is an understatement!The icing on the cake is that our guests had a great time, and complimented us on a job well done. That praise belongs entirely in the hands of Katarina, John, and the CityFlats staff because we were having too much fun that night! They exceeded our expectations, and provided our friends and family a wonderful experience.
Reviewed on 25-02-2020
Maddy M (bride) 4 out of 5 Rating
Wedding Date 21-12-2019
The vibe of CityFlats is unbeatable. Since having a winter wedding, I wanted a classic look and something without exposed brick. I will look back at location and character of CityFlats and never regret our selection. The staff is also very helpful with meeting prior to the event to lock down your selections and timeline of the night. The wedding night was very close to perfect! There was a sauce for dinner that was missing on the steak that we had talked in detail about and also they were off on the timeline at the start of the night. My dad gave his toast without champagne poured yet, so they were behind. Of course we made the best of the situation, but make sure you really nail your timeline home with them. There was also some attitudes from servers to my mom during happy hour, which given how much our parents paid, I find extremely inappropriate. Overall I would recommend CityFlats to anyone as it was the perfect setting for us and our family.
Reviewed on 20-02-2020
Wedding Date 21-12-2019
The vibe of CityFlats is unbeatable. Since having a winter wedding, I wanted a classic look and something without exposed brick. I will look back at location and character of CityFlats and never regret our selection. The staff is also very helpful with meeting prior to the event to lock down your selections and timeline of the night. The wedding night was very close to perfect! There was a sauce for dinner that was missing on the steak that we had talked in detail about and also they were off on the timeline at the start of the night. My dad gave his toast without champagne poured yet, so they were behind. Of course we made the best of the situation, but make sure you really nail your timeline home with them. There was also some attitudes from servers to my mom during happy hour, which given how much our parents paid, I find extremely inappropriate. Overall I would recommend CityFlats to anyone as it was the perfect setting for us and our family.
Reviewed on 20-02-2020
Brandi Brown (bride) 5 out of 5 Rating
Wedding Date 31-12-2019
We got married in the Ballroom at the CityFlatsHotel on New Yearâs Eve and could not have asked for a more perfect and beautiful venue! The event staff made the year and a half of planning, and the wedding day so smooth and stress free. We had our ceremony and reception in the Ballroom, with the cocktail hour downstairs in the Events Room. At first, a two hour cocktail hour (to allow time for flipping the ballroom from the ceremony to the reception) seemed like it would be a little bit too long, but it was perfect! My husband and I were able to attend the cocktail hour and greet our guests, which I highly recommend. From the planning and coordination to the food and service, this venue was a dream to work with and made everything so smooth and stress free!
Reviewed on 05-02-2020
Wedding Date 31-12-2019
We got married in the Ballroom at the CityFlatsHotel on New Yearâs Eve and could not have asked for a more perfect and beautiful venue! The event staff made the year and a half of planning, and the wedding day so smooth and stress free. We had our ceremony and reception in the Ballroom, with the cocktail hour downstairs in the Events Room. At first, a two hour cocktail hour (to allow time for flipping the ballroom from the ceremony to the reception) seemed like it would be a little bit too long, but it was perfect! My husband and I were able to attend the cocktail hour and greet our guests, which I highly recommend. From the planning and coordination to the food and service, this venue was a dream to work with and made everything so smooth and stress free!
Reviewed on 05-02-2020
Minh Cruz (parent) 4 out of 5 Rating
Wedding Date 30-11-2019
Pros: Beautiful venue for my daughter's wedding reception and event coordinators at cityflatshotel are great at organizing and holding your hands through the entire process. loved the lighting options that changes several times over the course of the evening.Cons: Quality of food variable with some food being excellent (salmon, chicken, asian buffet), but steak was tough, sushi cold and eggdrop soup for the newlyweds brunch was uneatable it was so salty. They seem to have a quality control issue regarding their food. Some of the staff including events manager Katarina Scott lacked professionalism and customer service when issues came up and had to complain to corporate office but do not think this reflects on the entire team. Bridal suite very disappointing after paying extra $200 to get in early for photos as room needs some updating.Overall: would still recommend venue as it is beautiful and well run for the most part but would emphasize that they monitor food better and be more sensitive to customer concerns.
Reviewed on 14-12-2019
Wedding Date 30-11-2019
Pros: Beautiful venue for my daughter's wedding reception and event coordinators at cityflatshotel are great at organizing and holding your hands through the entire process. loved the lighting options that changes several times over the course of the evening.Cons: Quality of food variable with some food being excellent (salmon, chicken, asian buffet), but steak was tough, sushi cold and eggdrop soup for the newlyweds brunch was uneatable it was so salty. They seem to have a quality control issue regarding their food. Some of the staff including events manager Katarina Scott lacked professionalism and customer service when issues came up and had to complain to corporate office but do not think this reflects on the entire team. Bridal suite very disappointing after paying extra $200 to get in early for photos as room needs some updating.Overall: would still recommend venue as it is beautiful and well run for the most part but would emphasize that they monitor food better and be more sensitive to customer concerns.
Reviewed on 14-12-2019
Lauren Esser (bride) 5 out of 5 Rating
Wedding Date 13-07-2019
I absolutely loved working with CityFlatsHotel! Their staff went above and beyond the call of duty making sure that everything was set for our special day. The Ballroom was gorgeous and we received so many compliments on our venue.
Reviewed on 12-11-2019
Wedding Date 13-07-2019
I absolutely loved working with CityFlatsHotel! Their staff went above and beyond the call of duty making sure that everything was set for our special day. The Ballroom was gorgeous and we received so many compliments on our venue.
Reviewed on 12-11-2019
Nancy Chen (bride) 5 out of 5 Rating
Wedding Date 31-08-2019
Choosing the Ballroom @ CityFlatsHotel for our reception and ceremony was the best decision we made for our wedding day. Working with Hannah as our event coordinator was nothing short of amazing as she is super organized and promptly responded to all our questions and concerns. She was super helpful in making sure we stayed on schedule and everything ran smoothly. She really calmed my nerves when it came to any and all issues and small details that came up. We also received many compliments on the presentation and taste of the food and on the awesomeness of the staff. I would highly recommend this venue to anyone and everyone. We are so grateful to Hannah and the staff at CityFlatsHotel - you helped make our dreams come true on our big day :)
Reviewed on 23-09-2019
Wedding Date 31-08-2019
Choosing the Ballroom @ CityFlatsHotel for our reception and ceremony was the best decision we made for our wedding day. Working with Hannah as our event coordinator was nothing short of amazing as she is super organized and promptly responded to all our questions and concerns. She was super helpful in making sure we stayed on schedule and everything ran smoothly. She really calmed my nerves when it came to any and all issues and small details that came up. We also received many compliments on the presentation and taste of the food and on the awesomeness of the staff. I would highly recommend this venue to anyone and everyone. We are so grateful to Hannah and the staff at CityFlatsHotel - you helped make our dreams come true on our big day :)
Reviewed on 23-09-2019
Ashlee Gandy (bride) 5 out of 5 Rating
Wedding Date 04-08-2018
Amazing! From the moment we booked everyone was great! Katrina was fast at responding and made us feel very confident in everything. The day-of staff went above and beyond! My cake topped was WAY to big for the cake and the day of coordinator went out and got a few flowers to help blend everything... amazing! The night was beautiful and I would recommend the Ballroom to everyone!
Reviewed on 05-08-2019
Wedding Date 04-08-2018
Amazing! From the moment we booked everyone was great! Katrina was fast at responding and made us feel very confident in everything. The day-of staff went above and beyond! My cake topped was WAY to big for the cake and the day of coordinator went out and got a few flowers to help blend everything... amazing! The night was beautiful and I would recommend the Ballroom to everyone!
Reviewed on 05-08-2019
Angelina Mount (bride) 5 out of 5 Rating
Wedding Date 14-07-2019
The Ballroom at City Flats was the best possible choice of venue for our perfect day. We were hesitant about the price point at first, with only 10k to spend on an 80 person wedding - but the all inclusive nature of the venue and the amazing service really made every penny worth it. In fact, we saved more money utilizing the amenities included with The Ballroom than we would have at a more modest location. First, the space is absolutely stunning. Very few enhancements were needed to make our wedding picture perfect. White linens, chiavari chairs, silver charges, all dinner ware, and 3 custom light settings were already provided for us. All we needed to provide were the centerpieces!The food was delicious. Several guests complimented us and said that the food was the best they'd had at a wedding. CityFlats even honored our menu choices after they changed their menu and removed one of our dinner selections. Everything came out in a timely manner and at the right temperature.Service was out-of-this-world amazing. When you book at City Flats you pretty much get a free day-of coordinator! Katarina and her colleagues made sure everything ran smoothly and on-time. The wait staff was prompt with delivering food and clearing tables. They even went out of their way to find coffee and deliver it to guests who asked. Not only were they helpful on the day of our wedding - Katarina helped us run our rehearsal, too. Our vendors had no problem delivering and setting up at City Flats. The lighting and sound system were flawless. Every single detail of our ceremony and reception went exactly as we dreamed it would. My husband and I are thrilled with how perfect our day was and we are confident that any other couple would be just as happy to have their wedding here.*Please note that our experience staying as guests at the hotel itself was different than our experience with the event space and staff. This review only considers the use of the event space for our ceremony and reception.*
Reviewed on 16-07-2019
Wedding Date 14-07-2019
The Ballroom at City Flats was the best possible choice of venue for our perfect day. We were hesitant about the price point at first, with only 10k to spend on an 80 person wedding - but the all inclusive nature of the venue and the amazing service really made every penny worth it. In fact, we saved more money utilizing the amenities included with The Ballroom than we would have at a more modest location. First, the space is absolutely stunning. Very few enhancements were needed to make our wedding picture perfect. White linens, chiavari chairs, silver charges, all dinner ware, and 3 custom light settings were already provided for us. All we needed to provide were the centerpieces!The food was delicious. Several guests complimented us and said that the food was the best they'd had at a wedding. CityFlats even honored our menu choices after they changed their menu and removed one of our dinner selections. Everything came out in a timely manner and at the right temperature.Service was out-of-this-world amazing. When you book at City Flats you pretty much get a free day-of coordinator! Katarina and her colleagues made sure everything ran smoothly and on-time. The wait staff was prompt with delivering food and clearing tables. They even went out of their way to find coffee and deliver it to guests who asked. Not only were they helpful on the day of our wedding - Katarina helped us run our rehearsal, too. Our vendors had no problem delivering and setting up at City Flats. The lighting and sound system were flawless. Every single detail of our ceremony and reception went exactly as we dreamed it would. My husband and I are thrilled with how perfect our day was and we are confident that any other couple would be just as happy to have their wedding here.*Please note that our experience staying as guests at the hotel itself was different than our experience with the event space and staff. This review only considers the use of the event space for our ceremony and reception.*
Reviewed on 16-07-2019
Stephanie Roberts (bride) 5 out of 5 Rating
Wedding Date 24-05-2019
Everyone at City Flats was absolutely amazing! Emma was so supportive and able to adjust to last minute changes. The communication was perfect and the space at City Flats was gorgeous! All our guests had a great time!
Reviewed on 09-07-2019
Wedding Date 24-05-2019
Everyone at City Flats was absolutely amazing! Emma was so supportive and able to adjust to last minute changes. The communication was perfect and the space at City Flats was gorgeous! All our guests had a great time!
Reviewed on 09-07-2019
Andrea Woldring (bride) 5 out of 5 Rating
Wedding Date 18-05-2019
This venue is amazing! Everything was perfect from start to finish. Everyone complimented the venue and especially the food! Drinks were awesome and not light pours! Highly reccomend. Anything brought in from the outside your responsible for set up and tear down so luckily we had a coordinator. They will not provide you one or help with centerpiece set up. But overall we loved our experience!
Reviewed on 03-07-2019
Wedding Date 18-05-2019
This venue is amazing! Everything was perfect from start to finish. Everyone complimented the venue and especially the food! Drinks were awesome and not light pours! Highly reccomend. Anything brought in from the outside your responsible for set up and tear down so luckily we had a coordinator. They will not provide you one or help with centerpiece set up. But overall we loved our experience!
Reviewed on 03-07-2019
Kelsey Carr (bride) 4 out of 5 Rating
Wedding Date 01-06-2019
CityFlats did a great job in coordinating everything we needed for our day. The food was FANTASTIC and probably the best wedding food Iâve ever had. Our guests were very pleased with the food as well. The venue was perfect for our wedding and everything went smoothly on our day! I loved the option of picking different lighting for different times throughout the ceremony and reception. We were able to use the bridal suite the day of, and it was the perfect spot to get ready with my girls!
Reviewed on 13-06-2019
Wedding Date 01-06-2019
CityFlats did a great job in coordinating everything we needed for our day. The food was FANTASTIC and probably the best wedding food Iâve ever had. Our guests were very pleased with the food as well. The venue was perfect for our wedding and everything went smoothly on our day! I loved the option of picking different lighting for different times throughout the ceremony and reception. We were able to use the bridal suite the day of, and it was the perfect spot to get ready with my girls!
Reviewed on 13-06-2019
Megan Spitler (bride) 5 out of 5 Rating
Wedding Date 16-03-2019
The venue exceeded our expectations! We originally chose it because it because it was BEAUTIFUL inside and because it seemed to be the most reasonably priced for the off season. Once the planning began I enjoyed working with the team as well - prompt and super helpful with the many questions I had! Not to mention since we got married in the off season we were able to decorate the ballroom the day prior and have our cakes delivered as well since there wasn't any other events booked. This made it so much more enjoyable and they were so flexible around this! The ballroom itself is beautiful and honestly doesn't need a lot of decor which made it a unique location with so much character all on its own.The only thing we didn't think about when booking that we didn't love was the fact that our guests had to pay for parking in the ramp or around the downtown area to get to reception but CityFlats offers the option for you to pay for their parking if you are able and willing! Would definitely recommend this venue to anyone looking for a classy ballroom reception with so much ability to make it your own style!
Reviewed on 25-03-2019
Wedding Date 16-03-2019
The venue exceeded our expectations! We originally chose it because it because it was BEAUTIFUL inside and because it seemed to be the most reasonably priced for the off season. Once the planning began I enjoyed working with the team as well - prompt and super helpful with the many questions I had! Not to mention since we got married in the off season we were able to decorate the ballroom the day prior and have our cakes delivered as well since there wasn't any other events booked. This made it so much more enjoyable and they were so flexible around this! The ballroom itself is beautiful and honestly doesn't need a lot of decor which made it a unique location with so much character all on its own.The only thing we didn't think about when booking that we didn't love was the fact that our guests had to pay for parking in the ramp or around the downtown area to get to reception but CityFlats offers the option for you to pay for their parking if you are able and willing! Would definitely recommend this venue to anyone looking for a classy ballroom reception with so much ability to make it your own style!
Reviewed on 25-03-2019
Rachel Kuiper (bride) 5 out of 5 Rating
Wedding Date 14-10-2018
The team at City Flats is incredible. My husband and I planned our Grand Rapids wedding from our home in Boston. Katarina and Jess were always quick to answer our emails and calls. They made planning from so far away a wonderful experience. The service is excellent. A huge selling point for this venue is not only the beauty, but the convenience. They do everything! From tables, chairs, dishes, they do it all! And the food is incredible. Guest have continued to tell us the food tasted fantastic as well as looked excellent in presentation. We also used the hotel for a wedding block. With a lot of out of town guests it was so convenient to have them stay right above the ballroom.
Reviewed on 02-01-2019
Wedding Date 14-10-2018
The team at City Flats is incredible. My husband and I planned our Grand Rapids wedding from our home in Boston. Katarina and Jess were always quick to answer our emails and calls. They made planning from so far away a wonderful experience. The service is excellent. A huge selling point for this venue is not only the beauty, but the convenience. They do everything! From tables, chairs, dishes, they do it all! And the food is incredible. Guest have continued to tell us the food tasted fantastic as well as looked excellent in presentation. We also used the hotel for a wedding block. With a lot of out of town guests it was so convenient to have them stay right above the ballroom.
Reviewed on 02-01-2019
Caitlin C (bride) 5 out of 5 Rating
Wedding Date 20-10-2018
We had our wedding ceremony and reception in the ballroom and it was everything we hoped it would be. Our guests loved the space and thought the food was excellent compared to other weddings. Katarina during planning, and she was very helpful, knowledgeable and responsive. We used the Parlour for hair and makeup and it was so convenient, especially given the weather on our wedding day was windy and stormy. Ashley was so easy to coordinate with on planning, and all of the girls were happy with their hair and makeup providers. We are so happy we chose CityFlats!
Reviewed on 29-11-2018
Wedding Date 20-10-2018
We had our wedding ceremony and reception in the ballroom and it was everything we hoped it would be. Our guests loved the space and thought the food was excellent compared to other weddings. Katarina during planning, and she was very helpful, knowledgeable and responsive. We used the Parlour for hair and makeup and it was so convenient, especially given the weather on our wedding day was windy and stormy. Ashley was so easy to coordinate with on planning, and all of the girls were happy with their hair and makeup providers. We are so happy we chose CityFlats!
Reviewed on 29-11-2018
Emily Joseph (bride) 5 out of 5 Rating
Wedding Date 27-10-2018
We had our reception at City Flats and it was completely flawless! We worked very closely with Katarina, one of the wedding coordinators, and she did an amazing job helping us every step of the way. She helped with all of the minute details of making our day spectacular- from connecting with our vendors for set-up and take-down, making sure the food was on point, to keeping the Big Day running on time and smoothly. Her and the staff here did an incredible job. I would highly recommend this venue not only for it's gorgeous elegant feel, but the helpfulness of the staff and the great food. Thanks City Flats for a wonderful wedding day!
Reviewed on 07-11-2018
Wedding Date 27-10-2018
We had our reception at City Flats and it was completely flawless! We worked very closely with Katarina, one of the wedding coordinators, and she did an amazing job helping us every step of the way. She helped with all of the minute details of making our day spectacular- from connecting with our vendors for set-up and take-down, making sure the food was on point, to keeping the Big Day running on time and smoothly. Her and the staff here did an incredible job. I would highly recommend this venue not only for it's gorgeous elegant feel, but the helpfulness of the staff and the great food. Thanks City Flats for a wonderful wedding day!
Reviewed on 07-11-2018
Audrey Holmes (bride) 5 out of 5 Rating
Wedding Date 13-10-2018
We loved everyone we worked with at City Flats! They were very quick with response to emails and calls, answered all questions with high understanding of the facility and our needs, and were very friendly. The building is beautiful and we would highly recommend it to anyone! Our guests were blown away.
Reviewed on 28-10-2018
Wedding Date 13-10-2018
We loved everyone we worked with at City Flats! They were very quick with response to emails and calls, answered all questions with high understanding of the facility and our needs, and were very friendly. The building is beautiful and we would highly recommend it to anyone! Our guests were blown away.
Reviewed on 28-10-2018
Kelcy Sherwood (bride) 5 out of 5 Rating
Our wedding reception in the Ballroom at CityFlatsHotel in Grand Rapids was even better than we envisioned! The Ballroom itself is gorgeous, the staff were all wonderful and the food was delicious!
Reviewed on 17-10-2018
Our wedding reception in the Ballroom at CityFlatsHotel in Grand Rapids was even better than we envisioned! The Ballroom itself is gorgeous, the staff were all wonderful and the food was delicious!
Reviewed on 17-10-2018
Dan and Jeff (groom) 5 out of 5 Rating
Wedding Date 29-09-2018
CityFlats was the perfect venue to have our reception at! From the first moment we met with the staff there, we knew our day was going to be perfect. The food was amazing... the ballroom was amazing... the staff were so accommodating and helpful. High recommendations!!!! Dan and Jeff.
Reviewed on 08-10-2018
Wedding Date 29-09-2018
CityFlats was the perfect venue to have our reception at! From the first moment we met with the staff there, we knew our day was going to be perfect. The food was amazing... the ballroom was amazing... the staff were so accommodating and helpful. High recommendations!!!! Dan and Jeff.
Reviewed on 08-10-2018
Cynthia Brenders (parent) 5 out of 5 Rating
Wedding Date 02-06-2018
This is an exquisite venue in every way! Words cannot adequately describe the beauty of Cityflats Ballroom. Once you see it, your breath will be taken away. From the marble pillars, railing and dance floor to the ornately carved ceilings and walls, this place just marvels in elegance. There were no surcharges for pretty Chiavari chairs, chargers, etc. The ballroom is so naturally beautiful, that there's no need to spend money on decorations; it's simply perfect as it stands.Our daughter's wedding took place this summer. The wedding coordinator(s) made the day worry free and unforgettable! Their attention to our every need was met. We had guests with food allergies, and the chef prepared appetizers and the meals gluten free, so that there would be no cross contamination at no extra fee. What an outstanding job to give everyone peace of mind.The day of coordinator(s) came with no additional fees, and were so professional and charming. They appeared and disappeared like magic, and were there for our every need.The hotel being attached to the venue was wonderful, even though there are many hotels within walking distance. The beds are very comfortable! Rooms vary, so be specific in your needs.This venue was absolutely fabulous!
Reviewed on 06-09-2018
Wedding Date 02-06-2018
This is an exquisite venue in every way! Words cannot adequately describe the beauty of Cityflats Ballroom. Once you see it, your breath will be taken away. From the marble pillars, railing and dance floor to the ornately carved ceilings and walls, this place just marvels in elegance. There were no surcharges for pretty Chiavari chairs, chargers, etc. The ballroom is so naturally beautiful, that there's no need to spend money on decorations; it's simply perfect as it stands.Our daughter's wedding took place this summer. The wedding coordinator(s) made the day worry free and unforgettable! Their attention to our every need was met. We had guests with food allergies, and the chef prepared appetizers and the meals gluten free, so that there would be no cross contamination at no extra fee. What an outstanding job to give everyone peace of mind.The day of coordinator(s) came with no additional fees, and were so professional and charming. They appeared and disappeared like magic, and were there for our every need.The hotel being attached to the venue was wonderful, even though there are many hotels within walking distance. The beds are very comfortable! Rooms vary, so be specific in your needs.This venue was absolutely fabulous!
Reviewed on 06-09-2018
Madalyn Esch (bride) 5 out of 5 Rating
Wedding Date 25-08-2018
My husband and I had our wedding reception at The Ballroom and I am still in awe of how amazingly it went! Planning the reception from across the country was tricky, but the staff were quite responsive and had easy responses to most of our questions. We held our reception here for a number of reasons: 1) it's a beautiful ballroom without the austerity of some older, stuffier ballrooms, and we had the vibe that listening to modern music wouldn't feel out of place, while the LED lights make it more modern and fun; 2) because it's beautiful with fun LED lights, we didn't think we needed a tremendous amount of decoration aside from centerpieces and a few miscellaneous tables, and we were very right (if you are lazy or prefer simplicity, this is the place for you); 3) we were coordinating the wedding from California and from the get-go the event staff were highly responsive and worked with my shifted time schedule, and made a lot of concessions to allow other \"representatives\" help us with planning (viewing the ballroom, choosing food, paying, etc.); 4) because we live in Los Angeles, we wanted somewhere that would be highly impressive to those \"jaded\" guests coming from LA and The Ballroom did not disappoint. Also, considering that the reception dinner was the first time I tried all the food we selected, I was incredibly impressed. My husband hoarded a ton of appetizers before our dinner was served, and both our entree options were delicious! I really can't get over how easy Katarina and Bella made the week before the wedding, they really have the whole process down to a science! Didn't make personalized table markers? No problem, they have some! Want to pay for parking for your guests? They can get parking vouchers! Want to set up early to avoid the time crunch between ceremony and reception? They had the room set up immediately after the last event before our wedding and we were able to get in early! Have a parent with a lot of input on the seating chart and how tables are set up? They are so understanding in dealing with that and will take table layout suggestions within reason! The whole experience was amazing and our guests are still telling us how enjoyable the evening was.
Reviewed on 04-09-2018
Wedding Date 25-08-2018
My husband and I had our wedding reception at The Ballroom and I am still in awe of how amazingly it went! Planning the reception from across the country was tricky, but the staff were quite responsive and had easy responses to most of our questions. We held our reception here for a number of reasons: 1) it's a beautiful ballroom without the austerity of some older, stuffier ballrooms, and we had the vibe that listening to modern music wouldn't feel out of place, while the LED lights make it more modern and fun; 2) because it's beautiful with fun LED lights, we didn't think we needed a tremendous amount of decoration aside from centerpieces and a few miscellaneous tables, and we were very right (if you are lazy or prefer simplicity, this is the place for you); 3) we were coordinating the wedding from California and from the get-go the event staff were highly responsive and worked with my shifted time schedule, and made a lot of concessions to allow other \"representatives\" help us with planning (viewing the ballroom, choosing food, paying, etc.); 4) because we live in Los Angeles, we wanted somewhere that would be highly impressive to those \"jaded\" guests coming from LA and The Ballroom did not disappoint. Also, considering that the reception dinner was the first time I tried all the food we selected, I was incredibly impressed. My husband hoarded a ton of appetizers before our dinner was served, and both our entree options were delicious! I really can't get over how easy Katarina and Bella made the week before the wedding, they really have the whole process down to a science! Didn't make personalized table markers? No problem, they have some! Want to pay for parking for your guests? They can get parking vouchers! Want to set up early to avoid the time crunch between ceremony and reception? They had the room set up immediately after the last event before our wedding and we were able to get in early! Have a parent with a lot of input on the seating chart and how tables are set up? They are so understanding in dealing with that and will take table layout suggestions within reason! The whole experience was amazing and our guests are still telling us how enjoyable the evening was.
Reviewed on 04-09-2018
Rachel Brandon (bride) 5 out of 5 Rating
Wedding Date 11-08-2018
As soon as my now husband and I walked into the venue, we knew we wanted to get married there. From the high ceilings and large columns to the huge windows and mezzanine, everything was so beautiful. Working with Katarina was wonderful. I e-mailed her a lot of questions, especially during the last few weeks of planning, and she was very responsive and helpful. All of our guests raved about how beautiful the venue was and how great the food was. I can only say great things about our day here and we are so thankful we had our ceremony & reception here.
Reviewed on 26-08-2018
Wedding Date 11-08-2018
As soon as my now husband and I walked into the venue, we knew we wanted to get married there. From the high ceilings and large columns to the huge windows and mezzanine, everything was so beautiful. Working with Katarina was wonderful. I e-mailed her a lot of questions, especially during the last few weeks of planning, and she was very responsive and helpful. All of our guests raved about how beautiful the venue was and how great the food was. I can only say great things about our day here and we are so thankful we had our ceremony & reception here.
Reviewed on 26-08-2018
Nicole Siderius (bride) 5 out of 5 Rating
Wedding Date 23-06-2018
We loved CityFlats! The staff was wonderful and kind, the food was great, we even left behind some items and they stored them in the office for us to pick up the next day! A fantastic experience all around!
Reviewed on 30-07-2018
Wedding Date 23-06-2018
We loved CityFlats! The staff was wonderful and kind, the food was great, we even left behind some items and they stored them in the office for us to pick up the next day! A fantastic experience all around!
Reviewed on 30-07-2018
Caleb Postma (bride) 5 out of 5 Rating
Wedding Date 22-06-2018
They were so professional and always prepared. I thought that I was on top of everything, but they think of the smallest details that would never cross your mind. Very quick responses, and always extremely detailed.
Reviewed on 17-07-2018
Wedding Date 22-06-2018
They were so professional and always prepared. I thought that I was on top of everything, but they think of the smallest details that would never cross your mind. Very quick responses, and always extremely detailed.
Reviewed on 17-07-2018
Emily Dalgleish (bride) 5 out of 5 Rating
Wedding Date 06-07-2018
I love this Venue!!! I was married at the ballroom two weeks ago. My husdband and I had the best night of our lives, but the best part was how much fun our family and friends had . I could not make it from one end of the ballroom without someone stopping me to tell me what a fabulous time they had. We had both our wedding ceremony and reception at the hotel. I was worried for months about the two hour gap in between, but guests had fun in the events space below and the hotel is amazing about the flip. People are stunned when they walk into the venue. My guests loved cocktail hour. The hotel never ran out of food and not a single bit of food was left at the cocktail hour when we transitioned to the hotel ballroom. You could also let your guests just walk around downtown. They will have plenty to see and do. When you work with the hotel, the staff is beyond professional throughout the entire planning process and during the reception. In particular, Katarina did an amazing job with promptly answering our questions and with making sure every detail was perfect on our wedding day. I also loved working with Bella and Sarah!!! They were at the hotel the night of the event and they went above and beyond to make sure everything went smoothly. They even ran our rehersal and told us when to walk and where to stand. I canât begin to explain how helpful this really was! Planning a wedding can be very stressful, but luckily our venue never added to this stress. Secondly, the food was sensational. I was a little underwhlemed in our tasting, but on the day of the event the food shined. My husband and I recieved such wonderful compliments all night long. I love that the hotel will cut your cake for free. There is no hidden fees for cake cutting. Lastly the venue itself is beyond gorgeous. From the vintage architecture on the ceiling and walls to the endless choices in uplighting colors, the Ballroom @ City Flats is truly a hidden gem. There was no need to over decorate because the venue speaks for itself. We couldnât ask for a better experience at the Ballroom and we are so happy we chose to have our reception here! I would highly recommend this venue they are worth every penny of the cost.
Reviewed on 16-07-2018
Wedding Date 06-07-2018
I love this Venue!!! I was married at the ballroom two weeks ago. My husdband and I had the best night of our lives, but the best part was how much fun our family and friends had . I could not make it from one end of the ballroom without someone stopping me to tell me what a fabulous time they had. We had both our wedding ceremony and reception at the hotel. I was worried for months about the two hour gap in between, but guests had fun in the events space below and the hotel is amazing about the flip. People are stunned when they walk into the venue. My guests loved cocktail hour. The hotel never ran out of food and not a single bit of food was left at the cocktail hour when we transitioned to the hotel ballroom. You could also let your guests just walk around downtown. They will have plenty to see and do. When you work with the hotel, the staff is beyond professional throughout the entire planning process and during the reception. In particular, Katarina did an amazing job with promptly answering our questions and with making sure every detail was perfect on our wedding day. I also loved working with Bella and Sarah!!! They were at the hotel the night of the event and they went above and beyond to make sure everything went smoothly. They even ran our rehersal and told us when to walk and where to stand. I canât begin to explain how helpful this really was! Planning a wedding can be very stressful, but luckily our venue never added to this stress. Secondly, the food was sensational. I was a little underwhlemed in our tasting, but on the day of the event the food shined. My husband and I recieved such wonderful compliments all night long. I love that the hotel will cut your cake for free. There is no hidden fees for cake cutting. Lastly the venue itself is beyond gorgeous. From the vintage architecture on the ceiling and walls to the endless choices in uplighting colors, the Ballroom @ City Flats is truly a hidden gem. There was no need to over decorate because the venue speaks for itself. We couldnât ask for a better experience at the Ballroom and we are so happy we chose to have our reception here! I would highly recommend this venue they are worth every penny of the cost.
Reviewed on 16-07-2018
Christopher Lucchese (groom) 5 out of 5 Rating
Wedding Date 08-07-2019
Holy crap, CityFlats! What an amazing adventure! This venue is by far one of the most beautiful available downtown. From the heart of the city location to the original wood work and marble EVERYTHING in the ballroom. This place was the best. My wife and I recently held our wedding here, it was indeed one of the most enjoyable nights of my life. Largely in part of this venue. Yes the place is beautiful, but that's just the tip of the iceberg. The staff is unbelievably friendly and easy to work with. Our event coordinator Jess was a dream to work with. She asked all the pertiant questions (most I didn't even think to ask myself) and paid an amazing attention to detail. She was prompt is all of our communications and I felt she went the distance to make it as special a day as possible for us. That we really do appreciate of her. Thank you, Jess. This place even ended up making my signature drink! It was delicious and went over great with my friends and family. The food there is also to die for! Every single one of my guests made it a point to specifically Point out how delectable the food was. Plus the fact that it's attached right to the Monroe Center parking ramp via a Skywalk was SUPER convenient when setting everything up for the big day. Long story short, if you're on the fence about this place, don't be! It's absolutely amazing. We now have such a memorable wedding night to look back on, and I couldn't be more happy that it was enjoyed in the cityflats ballroom. Ciao Bella!
Reviewed on 08-05-2018
Wedding Date 08-07-2019
Holy crap, CityFlats! What an amazing adventure! This venue is by far one of the most beautiful available downtown. From the heart of the city location to the original wood work and marble EVERYTHING in the ballroom. This place was the best. My wife and I recently held our wedding here, it was indeed one of the most enjoyable nights of my life. Largely in part of this venue. Yes the place is beautiful, but that's just the tip of the iceberg. The staff is unbelievably friendly and easy to work with. Our event coordinator Jess was a dream to work with. She asked all the pertiant questions (most I didn't even think to ask myself) and paid an amazing attention to detail. She was prompt is all of our communications and I felt she went the distance to make it as special a day as possible for us. That we really do appreciate of her. Thank you, Jess. This place even ended up making my signature drink! It was delicious and went over great with my friends and family. The food there is also to die for! Every single one of my guests made it a point to specifically Point out how delectable the food was. Plus the fact that it's attached right to the Monroe Center parking ramp via a Skywalk was SUPER convenient when setting everything up for the big day. Long story short, if you're on the fence about this place, don't be! It's absolutely amazing. We now have such a memorable wedding night to look back on, and I couldn't be more happy that it was enjoyed in the cityflats ballroom. Ciao Bella!
Reviewed on 08-05-2018
Randy LaCosse (bride) 2 out of 5 Rating
Wedding Date 24-03-2018
Venue is beautiful, but I was not particularly impressed with the service. Overpriced and not very accommodating, felt like we were just another wedding to get through. Wish I had chosen somewhere else.
Reviewed on 15-04-2018
Wedding Date 24-03-2018
Venue is beautiful, but I was not particularly impressed with the service. Overpriced and not very accommodating, felt like we were just another wedding to get through. Wish I had chosen somewhere else.
Reviewed on 15-04-2018
Lauren Sylvester (bride) 5 out of 5 Rating
Wedding Date 27-01-2018
Booking The City Flats Ballroom was the best decision we made! It was an absolute breeze from beginning to end. Katarina and her team are pleasant and professional to work with. They handled our ceremony, cocktail hour, and reception. Everything was completely seamless. Having the Parlour and a bridal suite on-site was also a huge bonus. 10/10, would recommend!
Reviewed on 06-02-2018
Wedding Date 27-01-2018
Booking The City Flats Ballroom was the best decision we made! It was an absolute breeze from beginning to end. Katarina and her team are pleasant and professional to work with. They handled our ceremony, cocktail hour, and reception. Everything was completely seamless. Having the Parlour and a bridal suite on-site was also a huge bonus. 10/10, would recommend!
Reviewed on 06-02-2018
Rachel Paufler (bride) 5 out of 5 Rating
Wedding Date 26-01-2018
City Flats was amazing to work with! Many of our guests complemented the beautiful venue, and amazing food. Because of City Flats my wedding was a dream come true.
Reviewed on 06-02-2018
Wedding Date 26-01-2018
City Flats was amazing to work with! Many of our guests complemented the beautiful venue, and amazing food. Because of City Flats my wedding was a dream come true.
Reviewed on 06-02-2018
Rachel McEwen (bride) 5 out of 5 Rating
Wedding Date 21-10-2017
CityFlats has my heart! It was a wonderful experience, from the planning, to the decorating, until the actual day of, we felt the love and support of the CityFlats staff every step of the way. I had the pleasure of working closely with Kamille, Katarina, and Maggie. Even as the staff was going through transitions, I never felt that our wedding planning was put on the back burner. Thank you so very, very much for your help in making our day even more special! P.S. The food is AMAZING!
Reviewed on 03-12-2017
Wedding Date 21-10-2017
CityFlats has my heart! It was a wonderful experience, from the planning, to the decorating, until the actual day of, we felt the love and support of the CityFlats staff every step of the way. I had the pleasure of working closely with Kamille, Katarina, and Maggie. Even as the staff was going through transitions, I never felt that our wedding planning was put on the back burner. Thank you so very, very much for your help in making our day even more special! P.S. The food is AMAZING!
Reviewed on 03-12-2017
Lori Lehner (bride) 5 out of 5 Rating
Wedding Date 20-10-2017
Perfect night! We had our wedding at the City Flats Ballroom last month and couldn't be happier. The venue was beautiful, very organized, everything went off without a hitch, dinner was excellent. Everyone we worked with went out of their way to make it a great experience for us. We also decided on setting up reception tables for the actual ceremony, cutting our turnaround time down to mere minutes, and they were happy to accommodate.
Reviewed on 09-11-2017
Wedding Date 20-10-2017
Perfect night! We had our wedding at the City Flats Ballroom last month and couldn't be happier. The venue was beautiful, very organized, everything went off without a hitch, dinner was excellent. Everyone we worked with went out of their way to make it a great experience for us. We also decided on setting up reception tables for the actual ceremony, cutting our turnaround time down to mere minutes, and they were happy to accommodate.
Reviewed on 09-11-2017
Danielle Hackert (bride) 5 out of 5 Rating
Wedding Date 09-09-2017
Our wedding reception at the Ballroom @ City Flats was simply PERFECT! First of all, the staff was beyond professional throughout the entire planning process and during the reception. In particular, Katarina did an amazing job with promptly answering our questions and with making sure every detail was perfect on our wedding day. I canât begin to explain how helpful this really was! Planning a wedding can be very stressful, but luckily our venue never added to this stress. Also, the food was amazing at City Flats, especially the stuffed chicken! I had guests literally stopping me during the reception to tell me how amazing it was. The Ballroom was also able to accommodate our ice cream sundae bar, which added such a nice touch to the desserts portion of the night. Lastly the venue itself is beyond gorgeous. From the vintage architecture on the ceiling and walls to the endless choices in uplighting colors, the Ballroom @ City Flats is truly a hidden gem. There was no need to over decorate because the venue speaks for itself. We couldnât ask for a better experience at the Ballroom and we are so happy we chose to have our reception here! I would highly recommend this venue!
Reviewed on 07-11-2017
Wedding Date 09-09-2017
Our wedding reception at the Ballroom @ City Flats was simply PERFECT! First of all, the staff was beyond professional throughout the entire planning process and during the reception. In particular, Katarina did an amazing job with promptly answering our questions and with making sure every detail was perfect on our wedding day. I canât begin to explain how helpful this really was! Planning a wedding can be very stressful, but luckily our venue never added to this stress. Also, the food was amazing at City Flats, especially the stuffed chicken! I had guests literally stopping me during the reception to tell me how amazing it was. The Ballroom was also able to accommodate our ice cream sundae bar, which added such a nice touch to the desserts portion of the night. Lastly the venue itself is beyond gorgeous. From the vintage architecture on the ceiling and walls to the endless choices in uplighting colors, the Ballroom @ City Flats is truly a hidden gem. There was no need to over decorate because the venue speaks for itself. We couldnât ask for a better experience at the Ballroom and we are so happy we chose to have our reception here! I would highly recommend this venue!
Reviewed on 07-11-2017
Donna Lanning (wedding party) 5 out of 5 Rating
Wedding Date 08-12-2018
City Flats was the perfect venue for our daughter's wedding. It is beautiful but more than that, every person I talked to was just wonderful. Katarina was so friendly and knowledgeable and never got at all impatient with me emailing with little questions, many, many times. Sarah and Andrea were also so professional and kind. I would recommend City Flats over and over again for a wedding.
Reviewed on 07-10-2017
Wedding Date 08-12-2018
City Flats was the perfect venue for our daughter's wedding. It is beautiful but more than that, every person I talked to was just wonderful. Katarina was so friendly and knowledgeable and never got at all impatient with me emailing with little questions, many, many times. Sarah and Andrea were also so professional and kind. I would recommend City Flats over and over again for a wedding.
Reviewed on 07-10-2017
Libby Wahlstrom (bride) 4 out of 5 Rating
Wedding Date 01-09-2017
We had a great experience with City Flats. My husband is an architect and I plan events for a living, so finding the right space for us was... challenging. The Ballroom @ City Flats was the right mix of beautiful space and experienced, helpful staff. We did both our ceremony and our reception in the ballroom. The staff was helpful every step of the way, even squeezing in two extra meals the day of the wedding. They made everything easy for us. The space (a ballroom with natural light!!) continues to amaze, and our guests are still talking about it. The only challenge (and the reason it isn't 5 stars) is that there is a 2 hour turn-around time between the ceremony and reception if both are held in the ballroom. We made it work, and our guests had a great time wandering the city, but it did make the timing a little more challenging. I would highly recommend using City Flats.
Reviewed on 27-09-2017
Wedding Date 01-09-2017
We had a great experience with City Flats. My husband is an architect and I plan events for a living, so finding the right space for us was... challenging. The Ballroom @ City Flats was the right mix of beautiful space and experienced, helpful staff. We did both our ceremony and our reception in the ballroom. The staff was helpful every step of the way, even squeezing in two extra meals the day of the wedding. They made everything easy for us. The space (a ballroom with natural light!!) continues to amaze, and our guests are still talking about it. The only challenge (and the reason it isn't 5 stars) is that there is a 2 hour turn-around time between the ceremony and reception if both are held in the ballroom. We made it work, and our guests had a great time wandering the city, but it did make the timing a little more challenging. I would highly recommend using City Flats.
Reviewed on 27-09-2017
Jessica Herron (bride) 5 out of 5 Rating
Wedding Date 03-09-2017
I had my wedding at The Ballroom and it surpassed all of my expectations and my husband's expectations. The team at CityFlats is nothing short of amazing. They are organized and responsive and I felt as though they went above and beyond for us. Our guests were in awe of how beautiful the Ballroom was and everyone enjoyed the food. It was also so convenient to be able to stay in the hotel, get our hair and makeup done at the Parlour in the hotel and have our ceremony/reception in the Ballroom. We could not be happier that we had our wedding and reception at the Ballroom.
Reviewed on 05-09-2017
Wedding Date 03-09-2017
I had my wedding at The Ballroom and it surpassed all of my expectations and my husband's expectations. The team at CityFlats is nothing short of amazing. They are organized and responsive and I felt as though they went above and beyond for us. Our guests were in awe of how beautiful the Ballroom was and everyone enjoyed the food. It was also so convenient to be able to stay in the hotel, get our hair and makeup done at the Parlour in the hotel and have our ceremony/reception in the Ballroom. We could not be happier that we had our wedding and reception at the Ballroom.
Reviewed on 05-09-2017
Keri Morton (bride) 5 out of 5 Rating
Wedding Date 01-04-2017
I could not have imagined a more PERFECT venue. We still hear endless compliments on how beautiful the space was and how delicious the food was! Everything was flawless and perfect from a venue perspective. Alex did an incredible job the day of and Maggie made everything leading up to the day of easy and flawless! They are organized and pleasant and so easy to work with.One comment we recieved in particular was regarding the acoustics. A guest commented on how it was first time he was able to clearly hear the band well while still being able to have a normal conversation with those at his table.I HIGHLY RECOMMEND THIS VENUE!!!
Reviewed on 31-07-2017
Wedding Date 01-04-2017
I could not have imagined a more PERFECT venue. We still hear endless compliments on how beautiful the space was and how delicious the food was! Everything was flawless and perfect from a venue perspective. Alex did an incredible job the day of and Maggie made everything leading up to the day of easy and flawless! They are organized and pleasant and so easy to work with.One comment we recieved in particular was regarding the acoustics. A guest commented on how it was first time he was able to clearly hear the band well while still being able to have a normal conversation with those at his table.I HIGHLY RECOMMEND THIS VENUE!!!
Reviewed on 31-07-2017
Sarah Whitehouse (wedding party) 5 out of 5 Rating
Wedding Date 30-08-2018
We loved the City Flats Ballroom and their entire team for my daughter's wedding! They made the planning process so easy. On the day of the wedding and reception, their entire team was so helpful and responsive to our needs. The food was great, and the ballroom is a beautiful space! We couldn't be happier.
Reviewed on 30-06-2017
Wedding Date 30-08-2018
We loved the City Flats Ballroom and their entire team for my daughter's wedding! They made the planning process so easy. On the day of the wedding and reception, their entire team was so helpful and responsive to our needs. The food was great, and the ballroom is a beautiful space! We couldn't be happier.
Reviewed on 30-06-2017
Ellen Fitzpatrick (wedding party) 5 out of 5 Rating
Wedding Date 10-06-2017
My daughter had her reception at City Flats Ballroom on June 10th. The staff, especially, Katarina, were very professional and thorough. Stomething to note. They assist with the seating arrangements. Everything was handled smoothly and efficiently and they kept us on track. The evening was so much fun people did not want to leave. Comment after comment was how beautiful the venue was. I am very impressed with this venue and highly recommend it. For the luxury it provides it really is reasonablly priced and they work within your budget to accomodate. We are highly satisfied!
Reviewed on 12-06-2017
Wedding Date 10-06-2017
My daughter had her reception at City Flats Ballroom on June 10th. The staff, especially, Katarina, were very professional and thorough. Stomething to note. They assist with the seating arrangements. Everything was handled smoothly and efficiently and they kept us on track. The evening was so much fun people did not want to leave. Comment after comment was how beautiful the venue was. I am very impressed with this venue and highly recommend it. For the luxury it provides it really is reasonablly priced and they work within your budget to accomodate. We are highly satisfied!
Reviewed on 12-06-2017
Marlene L (bride) 5 out of 5 Rating
Wedding Date 15-04-2017
We had a wonderful wedding in this wonderful venue! The team went beyond to make everything flawless! Our guest loved the food (NY Strip & Salmon) and the beautiful venue! The team was through the whole process very responsive and supportive! Especially the last minute changes in guest count, adding champagne toast, ... , were handled perfectly! On the day, Conner was always available for any question.Huge thanks to Maggie and Conner + team!
Reviewed on 21-04-2017
Wedding Date 15-04-2017
We had a wonderful wedding in this wonderful venue! The team went beyond to make everything flawless! Our guest loved the food (NY Strip & Salmon) and the beautiful venue! The team was through the whole process very responsive and supportive! Especially the last minute changes in guest count, adding champagne toast, ... , were handled perfectly! On the day, Conner was always available for any question.Huge thanks to Maggie and Conner + team!
Reviewed on 21-04-2017
Rachel Brom (bride) 5 out of 5 Rating
Wedding Date 17-12-2016
We had a flawless experience working with CityFlats. If you can get Katarina to help with your event, I highly recommend her. So professional and quick to respond to any questions. She and her team made our reception run smoothly and made planning the whole thing so much easier.
Reviewed on 12-01-2017
Wedding Date 17-12-2016
We had a flawless experience working with CityFlats. If you can get Katarina to help with your event, I highly recommend her. So professional and quick to respond to any questions. She and her team made our reception run smoothly and made planning the whole thing so much easier.
Reviewed on 12-01-2017
Alexis Riffle (bride) 5 out of 5 Rating
Wedding Date 05-11-2016
So happy I got married here last Saturday! It was perfect. Maggie K the coordinator was so easy and helpful throughout this year of planning. You can make the lighting whatever color you want, the chairs and table ware is beautiful, just in general everything was perfect. I would HIGHLY recommend you book your ceremony or reception here.
Reviewed on 11-11-2016
Wedding Date 05-11-2016
So happy I got married here last Saturday! It was perfect. Maggie K the coordinator was so easy and helpful throughout this year of planning. You can make the lighting whatever color you want, the chairs and table ware is beautiful, just in general everything was perfect. I would HIGHLY recommend you book your ceremony or reception here.
Reviewed on 11-11-2016
Brittni May (bride) 5 out of 5 Rating
Wedding Date 24-09-2016
City flats is absolutely amazing. Maggie the event coordinator - made my life so much easier during my 14 months of planning. She always responded to emails right away. She always answered any questions I had. City flats is the most beautiful venue i have ever seen. The lights, the staff, the vibe, the food, the drinks ARE AMAZING. It is WORTH every penny!
Reviewed on 05-10-2016
Wedding Date 24-09-2016
City flats is absolutely amazing. Maggie the event coordinator - made my life so much easier during my 14 months of planning. She always responded to emails right away. She always answered any questions I had. City flats is the most beautiful venue i have ever seen. The lights, the staff, the vibe, the food, the drinks ARE AMAZING. It is WORTH every penny!
Reviewed on 05-10-2016
Sophia Katsaropoulos (bride) 5 out of 5 Rating
Wedding Date 21-05-2016
My experience with The Ballroom at City Flats was a dream. It was the first venue I visited when starting my wedding planning, and I knew instantly that it was the right place. Maggie, the event coordinator I worked with from day 1, was incredible. She was always responsive and helpful with any question that I had and never made me feel like I was being overbearing. I had both my ceremony and reception in the ballroom and the flip time (2 hours) was barely noticeable. The room completely transformed with different up-lighting (included) and open vs. closed shades on the large, magnificent windows. My guests could not stop talking about how incredibly gorgeous the room was. The catering is provided by City Flats and it was delicious! We are beyond impressed and immeasurably thankful for the service and experience at this venue. THANK YOU, THANK YOU, THANK YOU. HIGHLY RECOMMENDED!
Reviewed on 11-06-2016
Wedding Date 21-05-2016
My experience with The Ballroom at City Flats was a dream. It was the first venue I visited when starting my wedding planning, and I knew instantly that it was the right place. Maggie, the event coordinator I worked with from day 1, was incredible. She was always responsive and helpful with any question that I had and never made me feel like I was being overbearing. I had both my ceremony and reception in the ballroom and the flip time (2 hours) was barely noticeable. The room completely transformed with different up-lighting (included) and open vs. closed shades on the large, magnificent windows. My guests could not stop talking about how incredibly gorgeous the room was. The catering is provided by City Flats and it was delicious! We are beyond impressed and immeasurably thankful for the service and experience at this venue. THANK YOU, THANK YOU, THANK YOU. HIGHLY RECOMMENDED!
Reviewed on 11-06-2016
Katie Vaccaro (bride) 5 out of 5 Rating
Wedding Date 12-08-2016
My wedding is in 3 months, so I will have to update this in August, but I just couldn't wait! Let me start by saying I booked the venue BEFORE even seeing it. Granted my mom and mother-in-law saw it, but I was already impressed! The staff was/is very quick to respond and always pleasant.Maggie has been absolutely amazing. My family is in Grand Rapids, but my fiance and I are in Florida. She has been able to accommodate my crazy and inflexible schedule by fitting me in whenever I am in town, sometimes last minute. Maggie answers any questions that I have, has moved things around countless times, offered to get more information on certain things, and has overall been so helpful.The space itself is absolutely stunning. Our 1920's theme is going to be spectacular in this space! I'll update after the wedding, but my fiance and I are so excited to have picked the Ballroom!
Reviewed on 06-05-2016
Wedding Date 12-08-2016
My wedding is in 3 months, so I will have to update this in August, but I just couldn't wait! Let me start by saying I booked the venue BEFORE even seeing it. Granted my mom and mother-in-law saw it, but I was already impressed! The staff was/is very quick to respond and always pleasant.Maggie has been absolutely amazing. My family is in Grand Rapids, but my fiance and I are in Florida. She has been able to accommodate my crazy and inflexible schedule by fitting me in whenever I am in town, sometimes last minute. Maggie answers any questions that I have, has moved things around countless times, offered to get more information on certain things, and has overall been so helpful.The space itself is absolutely stunning. Our 1920's theme is going to be spectacular in this space! I'll update after the wedding, but my fiance and I are so excited to have picked the Ballroom!
Reviewed on 06-05-2016
Shevia Williams (bride) 5 out of 5 Rating
Wedding Date 25-03-2016
Our wedding ceremony and reception was in the beautiful and elegant Ballroom @ City Flats Hotel. Their customer service was excellent and so was the dinner. They were quite accommodating to us and very helpful in the planning process; being from out of town with most family and friends traveling to the wedding, this was very important. We are Very Satisfied and would recommend this venue to anyone interested in hosting an event at City Flats Hotel.
Reviewed on 10-04-2016
Wedding Date 25-03-2016
Our wedding ceremony and reception was in the beautiful and elegant Ballroom @ City Flats Hotel. Their customer service was excellent and so was the dinner. They were quite accommodating to us and very helpful in the planning process; being from out of town with most family and friends traveling to the wedding, this was very important. We are Very Satisfied and would recommend this venue to anyone interested in hosting an event at City Flats Hotel.
Reviewed on 10-04-2016
Maegan Smith (bride) 5 out of 5 Rating
Wedding Date 12-03-2016
Let me start by saying this, if you're contemplating between a few venues, go with The Ballroom@ CityFlatsHotel. When my husband and I first started looking at venues, we knew we wanted to be in the Grand Rapids area just because I am from the area (easier for my family) and we wanted a venue close to hotels, restaurants, etc . My husband likes to do his research before making any big decisions, he broke down our budget for each specific venue we were contemplating and CityFlats was by far the best choice for us because of price but also convenience. First of all, CityFlats is a \"one-stop shop\". They offer hair and make-up services at the Parlour (the girls are amazing by the way), ceremony and reception venue, and it's all connected to their hotel for easy convenience. Most places nickel and dime you for everything they have to offer but not this place. Their venue is equip with a bridal suite which is AMAZING! I've been to a few venues where they have one, but if you use it, there's an extra fee. They also offer cocktail hours (between ceremony and reception) and rehearsal dinners. I could go on and on about this place and how much my husband and I love it but I'll stop and get to the important part you and your guests are most worried about.Is it a BEAUTIFUL venue? YESIs the food amazing? YES (we got compliments all night)Is it handicap accessible? YESAre the employees/wedding coordinators amazing? YES!Let me elaborate about the wedding coordinators for a few minutes...Maggie, Katarina, and Morgan are the three girls I worked with the most. I blew up their email at least once a day (I was planning a wedding from 2.5 hours away ok), I called occasionally and I always got a quick response! I never had a problem getting a hold of the venue. You may not be worried about this while you are looking for a venue but this is so important in the months leading up to your wedding. My wedding was absolutely perfect! If I had to describe my day in three words they would be timeless, elegant and classy. If these are the words you are using to describe your vision of your wedding, then this place is a perfect fit. You will be beyond satisfied with your decision!
Reviewed on 18-03-2016
Wedding Date 12-03-2016
Let me start by saying this, if you're contemplating between a few venues, go with The Ballroom@ CityFlatsHotel. When my husband and I first started looking at venues, we knew we wanted to be in the Grand Rapids area just because I am from the area (easier for my family) and we wanted a venue close to hotels, restaurants, etc . My husband likes to do his research before making any big decisions, he broke down our budget for each specific venue we were contemplating and CityFlats was by far the best choice for us because of price but also convenience. First of all, CityFlats is a \"one-stop shop\". They offer hair and make-up services at the Parlour (the girls are amazing by the way), ceremony and reception venue, and it's all connected to their hotel for easy convenience. Most places nickel and dime you for everything they have to offer but not this place. Their venue is equip with a bridal suite which is AMAZING! I've been to a few venues where they have one, but if you use it, there's an extra fee. They also offer cocktail hours (between ceremony and reception) and rehearsal dinners. I could go on and on about this place and how much my husband and I love it but I'll stop and get to the important part you and your guests are most worried about.Is it a BEAUTIFUL venue? YESIs the food amazing? YES (we got compliments all night)Is it handicap accessible? YESAre the employees/wedding coordinators amazing? YES!Let me elaborate about the wedding coordinators for a few minutes...Maggie, Katarina, and Morgan are the three girls I worked with the most. I blew up their email at least once a day (I was planning a wedding from 2.5 hours away ok), I called occasionally and I always got a quick response! I never had a problem getting a hold of the venue. You may not be worried about this while you are looking for a venue but this is so important in the months leading up to your wedding. My wedding was absolutely perfect! If I had to describe my day in three words they would be timeless, elegant and classy. If these are the words you are using to describe your vision of your wedding, then this place is a perfect fit. You will be beyond satisfied with your decision!
Reviewed on 18-03-2016
Liz (bride) 5 out of 5 Rating
Wedding Date 23-01-2016
The Ballroom @ CityFlatsHotel is a beautiful ballroom in the heart of downtown Grand Rapids that offers an intimate feel and the perfect place to host a wedding. We were married in January and the Ballroom has features that were really helpful for a winter wedding: the ceremony and reception can both take place in the venue without guests having to do any traveling; there is a city parking ramp accessible through the building so that guests don't need to go outside in case of inclement weather; the attached hotel allows for guests to stay right at the venue; and a discount is offered during off-season wedding months. The venue includes all of the basics such as tables, chairs, white linens, chargers, and place settings. The room is so beautiful with marble floors, pillars, high ceilings, and detailed woodwork that minimal decor is needed. We used flowers and candles for centerpieces and that was the only additional decor we had. They are very flexible with what outside vendors you choose, with the exception that The Ballroom must cater and provide beverages/alcohol for the event. The event staff was great during the whole process, they were very responsive and offered a lot of good suggestions. I would highly recommend The Ballroom @ CityFlatsHotel. Great location, helpful staff, and a beautiful room.
Reviewed on 31-01-2016
Wedding Date 23-01-2016
The Ballroom @ CityFlatsHotel is a beautiful ballroom in the heart of downtown Grand Rapids that offers an intimate feel and the perfect place to host a wedding. We were married in January and the Ballroom has features that were really helpful for a winter wedding: the ceremony and reception can both take place in the venue without guests having to do any traveling; there is a city parking ramp accessible through the building so that guests don't need to go outside in case of inclement weather; the attached hotel allows for guests to stay right at the venue; and a discount is offered during off-season wedding months. The venue includes all of the basics such as tables, chairs, white linens, chargers, and place settings. The room is so beautiful with marble floors, pillars, high ceilings, and detailed woodwork that minimal decor is needed. We used flowers and candles for centerpieces and that was the only additional decor we had. They are very flexible with what outside vendors you choose, with the exception that The Ballroom must cater and provide beverages/alcohol for the event. The event staff was great during the whole process, they were very responsive and offered a lot of good suggestions. I would highly recommend The Ballroom @ CityFlatsHotel. Great location, helpful staff, and a beautiful room.
Reviewed on 31-01-2016
Jessica Member (bride) 5 out of 5 Rating
Wedding Date 31-10-2015
We held our wedding reception at The Ballroom on Halloween. It was the perfect setting for our autumn themed wedding. The room is absolutely gorgeous! Leading up to the reception, we were able to contact Maggie with any questions/concerns. Thankfully, we were able to get in to the room the day before our reception and decorate. That definitely made our day much less stressful to not have to worry about anyone rushing in to decorate the day of our wedding. During the reception, the staff were available at any time to help us. The customer service went above and beyond what I had expected. I would highly recommend this venue to anyone for their wedding!
Reviewed on 07-11-2015
Wedding Date 31-10-2015
We held our wedding reception at The Ballroom on Halloween. It was the perfect setting for our autumn themed wedding. The room is absolutely gorgeous! Leading up to the reception, we were able to contact Maggie with any questions/concerns. Thankfully, we were able to get in to the room the day before our reception and decorate. That definitely made our day much less stressful to not have to worry about anyone rushing in to decorate the day of our wedding. During the reception, the staff were available at any time to help us. The customer service went above and beyond what I had expected. I would highly recommend this venue to anyone for their wedding!
Reviewed on 07-11-2015
Anonymous (wedding party) 5 out of 5 Rating
My Daughter and Son-in-Law chose City Flats Ballroom for their Wedding and Reception, and I was very impressed with everything about it! They were great to work with from beginning to end, the room looked Amazing, and the food was delicious! I think everyone attending complimented us on the venue!
Reviewed on 14-10-2015
My Daughter and Son-in-Law chose City Flats Ballroom for their Wedding and Reception, and I was very impressed with everything about it! They were great to work with from beginning to end, the room looked Amazing, and the food was delicious! I think everyone attending complimented us on the venue!
Reviewed on 14-10-2015
Maria Boak (bride) 5 out of 5 Rating
Wedding Date 09-10-2015
I am SO HAPPY that my husband and I chose The Ballroom at City Flats for our wedding ceremony and reception! The staff was absolutely amazing. I worked primarily with Maggie and she made sure there was no stress on our wedding day. She answered any questions I had in a timely manner and was always so nice. The ballroom itself is gorgeous. I had compliment after compliment on what a great venue it was from my guests. It was crazy how the lighting could change the entire look of the ballroom. Just by changing the lighting to coordinate with my colors made a huge difference. The staff also did a great job with the entrees. Everyone loved their dinner! The staff made sure everything ran smooth the day of and were always willing to help out. To put it simply, The Ballroom at City Flats is amazing. I am so so so so so glad we chose the right venue!
Reviewed on 13-10-2015
Wedding Date 09-10-2015
I am SO HAPPY that my husband and I chose The Ballroom at City Flats for our wedding ceremony and reception! The staff was absolutely amazing. I worked primarily with Maggie and she made sure there was no stress on our wedding day. She answered any questions I had in a timely manner and was always so nice. The ballroom itself is gorgeous. I had compliment after compliment on what a great venue it was from my guests. It was crazy how the lighting could change the entire look of the ballroom. Just by changing the lighting to coordinate with my colors made a huge difference. The staff also did a great job with the entrees. Everyone loved their dinner! The staff made sure everything ran smooth the day of and were always willing to help out. To put it simply, The Ballroom at City Flats is amazing. I am so so so so so glad we chose the right venue!
Reviewed on 13-10-2015
Megan Elias (bride) 5 out of 5 Rating
Wedding Date 05-09-2015
I cannot express in words how AMAZING City Flats was! My husband and I decided to hold both the ceremony and reception in the ballroom and I wouldn't have it any other way. \r\rMaggie did a phenomenal job assisting us from start to finish and although she was not able to be there on our wedding day, she made sure we were in great hands. \r\rWe got soooooo many compliments about the ballroom and how unique and elegant it looked. The food was amazing and the track lighting transformed the space into something extra special. \r\rI would 100% recommend this venue to any bride in the Grand Rapids area!\r\rThey also just opened a salon within the hotel which makes it easy for bridal parties to get ready the morning of! \r\rWish I could do it all over again and relive that amazing day!
Reviewed on 15-09-2015
Wedding Date 05-09-2015
I cannot express in words how AMAZING City Flats was! My husband and I decided to hold both the ceremony and reception in the ballroom and I wouldn't have it any other way. \r\rMaggie did a phenomenal job assisting us from start to finish and although she was not able to be there on our wedding day, she made sure we were in great hands. \r\rWe got soooooo many compliments about the ballroom and how unique and elegant it looked. The food was amazing and the track lighting transformed the space into something extra special. \r\rI would 100% recommend this venue to any bride in the Grand Rapids area!\r\rThey also just opened a salon within the hotel which makes it easy for bridal parties to get ready the morning of! \r\rWish I could do it all over again and relive that amazing day!
Reviewed on 15-09-2015
Ali Coyne (bride) 5 out of 5 Rating
Wedding Date 01-08-2015
I recently had my wedding at the Ballroom and I have nothing but positive things to say about this place and their staff! To begin, when hunting for a reception hall I found many beautiful venues but nothing compared to the breath taking Ballroom. I walked up the stair and was immediately blown away by the marble pillars and gorgeous woodwork. However, this wasn't even why I chose the Ballroom! From day 1 touring the hall, right up until my wedding day, Maggie, Katie, and all of the staff I worked with at the Ballroom were some of the nicest people I have ever had the pleasure to work with. They were friendly, responsive, and did everything they could to make my day as special as possible. Due to some construction traffic on my wedding day things ran a little behind schedule, but this was no problem for my coordinator and her serving staff. They never once made me feel like I was asking too much with my schedule changes the day of and made sure everything went off without a hitch! The food was amazing and people are still telling me how good it was today. I highly, highly recommend anyone considering Grand Rapids as their wedding destination to choose the Ballroom at CityFlats!
Reviewed on 17-08-2015
Wedding Date 01-08-2015
I recently had my wedding at the Ballroom and I have nothing but positive things to say about this place and their staff! To begin, when hunting for a reception hall I found many beautiful venues but nothing compared to the breath taking Ballroom. I walked up the stair and was immediately blown away by the marble pillars and gorgeous woodwork. However, this wasn't even why I chose the Ballroom! From day 1 touring the hall, right up until my wedding day, Maggie, Katie, and all of the staff I worked with at the Ballroom were some of the nicest people I have ever had the pleasure to work with. They were friendly, responsive, and did everything they could to make my day as special as possible. Due to some construction traffic on my wedding day things ran a little behind schedule, but this was no problem for my coordinator and her serving staff. They never once made me feel like I was asking too much with my schedule changes the day of and made sure everything went off without a hitch! The food was amazing and people are still telling me how good it was today. I highly, highly recommend anyone considering Grand Rapids as their wedding destination to choose the Ballroom at CityFlats!
Reviewed on 17-08-2015
Kellie Member (bride) 5 out of 5 Rating
Wedding Date 11-07-2015
Choosing the CityFlats Ballroom for our wedding was the best decision I made by far. The Ballroom is absolutely stunning-it speaks for itself. We had only centerpieces and almost no other decor because the room is that beautiful (the Ballroom also came with up-lighting, beautiful table settings, and a very helpful staff). Additionally, the team at the Ballroom is phenomenal. Maggie was so helpful answered every question I had along the way with patience and kindness. The day of staff also went above and beyond. I received so many compliments on the staff, the venue, and the food. It was such a relief to work with such an amazing venue. I would highly recommend the Ballroom for any event!!
Reviewed on 25-07-2015
Wedding Date 11-07-2015
Choosing the CityFlats Ballroom for our wedding was the best decision I made by far. The Ballroom is absolutely stunning-it speaks for itself. We had only centerpieces and almost no other decor because the room is that beautiful (the Ballroom also came with up-lighting, beautiful table settings, and a very helpful staff). Additionally, the team at the Ballroom is phenomenal. Maggie was so helpful answered every question I had along the way with patience and kindness. The day of staff also went above and beyond. I received so many compliments on the staff, the venue, and the food. It was such a relief to work with such an amazing venue. I would highly recommend the Ballroom for any event!!
Reviewed on 25-07-2015
Shamikia Adkins (bride) 5 out of 5 Rating
Wedding Date 07-03-2015
The Ballroom at City Flats is a spectacular venue. Our guests were amazed at how beautiful the venue was from wedding to reception. The team of ladies that work in the ballroom were all so nice and made sure that all our needs were met on our special day. If you'd like a venue that is a step above the rest and will leave your guests stunned use The Ballroom at City Flats.
Reviewed on 06-04-2015
Wedding Date 07-03-2015
The Ballroom at City Flats is a spectacular venue. Our guests were amazed at how beautiful the venue was from wedding to reception. The team of ladies that work in the ballroom were all so nice and made sure that all our needs were met on our special day. If you'd like a venue that is a step above the rest and will leave your guests stunned use The Ballroom at City Flats.
Reviewed on 06-04-2015
Ashley Visser (bride) 5 out of 5 Rating
Wedding Date 06-12-2014
This is the most gorgeous venue I've ever been to and having our wedding here was amazing! The food was delicious, the staff was so kind and the ballroom itself is beyond elegant. We also really loved the different lighting you could use during the reception!
Reviewed on 12-01-2015
Wedding Date 06-12-2014
This is the most gorgeous venue I've ever been to and having our wedding here was amazing! The food was delicious, the staff was so kind and the ballroom itself is beyond elegant. We also really loved the different lighting you could use during the reception!
Reviewed on 12-01-2015
Rachel Lackey (bride) 5 out of 5 Rating
Wedding Date 08-11-2014
We live in Chicago and had our November 2014 wedding at the City Flats Ballroom. The weekend he proposed we stopped in the City Flats on our drive back to Chicago and I didn't even look at another venue. The ballroom is stunning and a perfect size for an intimate ceremony or reception (we had both there!). We had our cocktail hour at Louis Benton in the lobby downstairs and it allowed our guests to stay in the same building all night. \r\rIt was absolutely perfect and the event team at City Flats made my life so much easier. They were responsive with email and returned phone calls and voicemails so quickly. I never felt like my questions or concerns were being overlooked and they were incredibly accommodating when it came to meetings or viewings which was important for us being out of town. \r\rThe food. Oh the food! We are such foodies and we were worried about not being able to choose and outside vendor if we didn't like the food at City Flats-- I can't believe now that it was a concern for us! We had a private tasting with the chef and we were able to choose our menu and talk with him directly while tasting. We made our own personal changes on the spot (lighter dressing, white wine instead of cream etc.) For us it was the most important part of our guest experience and we are still getting compliments on the food. \r\rOur vendors absolutely love working with City Flats as well. Some of them even gave us a discount because we were working with City Flats and they know how awesome the team is and easy to work with. I can't say enough good things about this magical place that will forever be a part of our story.
Reviewed on 10-01-2015
Wedding Date 08-11-2014
We live in Chicago and had our November 2014 wedding at the City Flats Ballroom. The weekend he proposed we stopped in the City Flats on our drive back to Chicago and I didn't even look at another venue. The ballroom is stunning and a perfect size for an intimate ceremony or reception (we had both there!). We had our cocktail hour at Louis Benton in the lobby downstairs and it allowed our guests to stay in the same building all night. \r\rIt was absolutely perfect and the event team at City Flats made my life so much easier. They were responsive with email and returned phone calls and voicemails so quickly. I never felt like my questions or concerns were being overlooked and they were incredibly accommodating when it came to meetings or viewings which was important for us being out of town. \r\rThe food. Oh the food! We are such foodies and we were worried about not being able to choose and outside vendor if we didn't like the food at City Flats-- I can't believe now that it was a concern for us! We had a private tasting with the chef and we were able to choose our menu and talk with him directly while tasting. We made our own personal changes on the spot (lighter dressing, white wine instead of cream etc.) For us it was the most important part of our guest experience and we are still getting compliments on the food. \r\rOur vendors absolutely love working with City Flats as well. Some of them even gave us a discount because we were working with City Flats and they know how awesome the team is and easy to work with. I can't say enough good things about this magical place that will forever be a part of our story.
Reviewed on 10-01-2015
Angelyn Groenboom (bride) 5 out of 5 Rating
Wedding Date 20-12-2014
CityFlats has the BEST staff. Maggie was great to work with--she was easy to communicate with and always was there to help. The food was outstanding, and my guests had a great time.
Reviewed on 07-01-2015
Wedding Date 20-12-2014
CityFlats has the BEST staff. Maggie was great to work with--she was easy to communicate with and always was there to help. The food was outstanding, and my guests had a great time.
Reviewed on 07-01-2015
Nicole Ritter (bride) 5 out of 5 Rating
Wedding Date 22-11-2014
Ballroom at City Flats has wonderful food. We chose the Filet Mignon, Chicken and Salmon, and Eggplant for our dishes and they were outstanding. Everyone keeps telling us how good the food was.
Reviewed on 18-12-2014
Wedding Date 22-11-2014
Ballroom at City Flats has wonderful food. We chose the Filet Mignon, Chicken and Salmon, and Eggplant for our dishes and they were outstanding. Everyone keeps telling us how good the food was.
Reviewed on 18-12-2014
Jackie Brandt (bride) 5 out of 5 Rating
Wedding Date 31-10-2014
First of all, the space is beautiful. Second, the food is out of this world. Third, the staff are all incredibly nice, helpful and professional. We worked with Maggie and Kristin throughout most of our experience and they were incredibly supportive of our unusual suggestions and even helped provide some unique ideas of their own. They are very organized and will have every detail worked out with you before your big day arrives. You will have nothing but compliments from your guests on every aspect of this venue, and the day of, you won't have to worry about any details within their control.
Reviewed on 05-11-2014
Wedding Date 31-10-2014
First of all, the space is beautiful. Second, the food is out of this world. Third, the staff are all incredibly nice, helpful and professional. We worked with Maggie and Kristin throughout most of our experience and they were incredibly supportive of our unusual suggestions and even helped provide some unique ideas of their own. They are very organized and will have every detail worked out with you before your big day arrives. You will have nothing but compliments from your guests on every aspect of this venue, and the day of, you won't have to worry about any details within their control.
Reviewed on 05-11-2014
a member (bride) 5 out of 5 Rating
I loved working with Katie, Maggie, and Kristen. All 3 made sure every detail was addressed. They even made sure to meet with me and my day of coordinator a week before the wedding. I had my ceremony at the ballroom so there was a 2 hour window between the ceremony and reception. The room flip went smoothly. Everything was on time as planned. The food was great! My guests kept complimenting the venue and the food. Several of my guests said the food was the best wedding food they ever had! I'm so glad my husband and I decided to get married here!
Reviewed on 10-10-2014
I loved working with Katie, Maggie, and Kristen. All 3 made sure every detail was addressed. They even made sure to meet with me and my day of coordinator a week before the wedding. I had my ceremony at the ballroom so there was a 2 hour window between the ceremony and reception. The room flip went smoothly. Everything was on time as planned. The food was great! My guests kept complimenting the venue and the food. Several of my guests said the food was the best wedding food they ever had! I'm so glad my husband and I decided to get married here!
Reviewed on 10-10-2014
Sara Cleveland (bride) 4 out of 5 Rating
Wedding Date 19-04-2014
This place is beautiful. Very spacious room, yet intimate. The food was amazing, the staff was very knowledgeable and helpful.\r\rThe only thing that prevents me from giving them 5 stars is that it's been over 2 weeks since my wedding and I haven't yet received my final bill.
Reviewed on 07-05-2014
Wedding Date 19-04-2014
This place is beautiful. Very spacious room, yet intimate. The food was amazing, the staff was very knowledgeable and helpful.\r\rThe only thing that prevents me from giving them 5 stars is that it's been over 2 weeks since my wedding and I haven't yet received my final bill.
Reviewed on 07-05-2014
Sally Hansen (bride) 3 out of 5 Rating
Wedding Date 01-01-2014
I loved the venue and got a ton of compliments on how gorgeous it was, but communication with the event coordinator is sparse and causes a big headache.
Reviewed on 15-04-2014
Wedding Date 01-01-2014
I loved the venue and got a ton of compliments on how gorgeous it was, but communication with the event coordinator is sparse and causes a big headache.
Reviewed on 15-04-2014
Alicia Kleyn (bride) 4 out of 5 Rating
Wedding Date 08-03-2014
Our ceremony and reception were both held in the ballroom. The venue is amazing, so beautiful! The required 2 hour flip time between ceremony and reception was understandable, but sort of inconvenient. They did an amazing job with the food and the lighting though, and our day of coordinator was helpful and reassuring. The whole day was perfect and beautiful!
Reviewed on 25-03-2014
Wedding Date 08-03-2014
Our ceremony and reception were both held in the ballroom. The venue is amazing, so beautiful! The required 2 hour flip time between ceremony and reception was understandable, but sort of inconvenient. They did an amazing job with the food and the lighting though, and our day of coordinator was helpful and reassuring. The whole day was perfect and beautiful!
Reviewed on 25-03-2014
Laura Walkotten (bride) 5 out of 5 Rating
Wedding Date 07-03-2014
I had so many compliments on our reception spot. Many people told me how gorgeous the facility was!
Reviewed on 25-03-2014
Wedding Date 07-03-2014
I had so many compliments on our reception spot. Many people told me how gorgeous the facility was!
Reviewed on 25-03-2014
Karen H (bride) 5 out of 5 Rating
Wedding Date 25-01-2014
Wow! What a hidden gem in downtown Grand Rapids. We were looking for something beautiful that didn't have the old church feel. The Ballroom was the PERFECT spot! The ballroom is stunning! The long, lean windows let in lovely natural light (they have LED lighting too) and the oak and marble in the room is so elegant. We literally didn't do any decor in the room (except for two pillars with flowers) because the room is already so perfect. If you are looking for an elegant, classic feel for your wedding, I promise this is the place to book. We had a blast and the staff were really great to work with!
Reviewed on 01-02-2014
Wedding Date 25-01-2014
Wow! What a hidden gem in downtown Grand Rapids. We were looking for something beautiful that didn't have the old church feel. The Ballroom was the PERFECT spot! The ballroom is stunning! The long, lean windows let in lovely natural light (they have LED lighting too) and the oak and marble in the room is so elegant. We literally didn't do any decor in the room (except for two pillars with flowers) because the room is already so perfect. If you are looking for an elegant, classic feel for your wedding, I promise this is the place to book. We had a blast and the staff were really great to work with!
Reviewed on 01-02-2014
Kelli Coulson (bride) 4 out of 5 Rating
Wedding Date 13-09-2013
We had our ceremony and reception here and both were absolutely beautiful! The marble floors and the ornate woodworking and the awesome windows and columns really make it feel glamorous which is what we were going for! Food was great as well!\r\rBut... Our experience with the event coordinator could have been better. Long drawn out story, but there were a lot of headaches that could've been avoided if there was more organization on the event coordinator's side.\r\rOverall - venue great! Event coordinator - could have used some help.
Reviewed on 09-10-2013
Wedding Date 13-09-2013
We had our ceremony and reception here and both were absolutely beautiful! The marble floors and the ornate woodworking and the awesome windows and columns really make it feel glamorous which is what we were going for! Food was great as well!\r\rBut... Our experience with the event coordinator could have been better. Long drawn out story, but there were a lot of headaches that could've been avoided if there was more organization on the event coordinator's side.\r\rOverall - venue great! Event coordinator - could have used some help.
Reviewed on 09-10-2013
Jacqueline Ellis (bride) 5 out of 5 Rating
Wedding Date 09-08-2013
We and all our out of town guests from Dallas stayed at the City Flats Hotel in Holand, MI. Everyone raved about their spaces and the conveniences of downtown.
Reviewed on 26-08-2013
Wedding Date 09-08-2013
We and all our out of town guests from Dallas stayed at the City Flats Hotel in Holand, MI. Everyone raved about their spaces and the conveniences of downtown.
Reviewed on 26-08-2013
Heather Melpolder (bride) 5 out of 5 Rating
Wedding Date 12-07-2013
We recently just had our wedding reception here and I dont think you can get a much more stunning location than this! Everyone was in awe and they had a blast! Katie and Kristen were very helpful in planning everything when it got down to the wire which was very helpful! The food was awesome also! (A bit pricy for some options, but the buffet was well priced) Seriously I dont think our reception could have gone more perfect, we only ran into one hiccup and that was a miscommunication with the bar, where they weren't on the same page and some people in our party got charged when they shouldn't have =( It would have also been nice if everything wasn't so ridiculously expensive (a couple hundred dollars to have snacks out on the table(peanuts/crackers/etc)) Its hard with weddings being so expensive as they are, that just makes it tougher. But if you can make it by without that type of stuff which we did it's definitely worth it. The custom lighting and such was really fun to plan out too! We were originally planning around 200 guests (a lot of out of town people) but it got down to around 130 and it was a good thing with the room and price. I think that was a perfect amount of tables and it was just at about our budget too! Overall, Perfect, Fun, Great Food (still loving the twice baked potatoes!) Amazing! =)
Reviewed on 21-08-2013
Wedding Date 12-07-2013
We recently just had our wedding reception here and I dont think you can get a much more stunning location than this! Everyone was in awe and they had a blast! Katie and Kristen were very helpful in planning everything when it got down to the wire which was very helpful! The food was awesome also! (A bit pricy for some options, but the buffet was well priced) Seriously I dont think our reception could have gone more perfect, we only ran into one hiccup and that was a miscommunication with the bar, where they weren't on the same page and some people in our party got charged when they shouldn't have =( It would have also been nice if everything wasn't so ridiculously expensive (a couple hundred dollars to have snacks out on the table(peanuts/crackers/etc)) Its hard with weddings being so expensive as they are, that just makes it tougher. But if you can make it by without that type of stuff which we did it's definitely worth it. The custom lighting and such was really fun to plan out too! We were originally planning around 200 guests (a lot of out of town people) but it got down to around 130 and it was a good thing with the room and price. I think that was a perfect amount of tables and it was just at about our budget too! Overall, Perfect, Fun, Great Food (still loving the twice baked potatoes!) Amazing! =)
Reviewed on 21-08-2013
Katie Reid (bride) 5 out of 5 Rating
Wedding Date 15-09-2012
I was lucky enough to have my wedding ceremony in this Ballroom just this past September. I have to say, the ballroom is stunning! It's every girls dream! The elaborate ceiling, marble floors, custom lighting, make this ballroom truly one of a kind! It was such a beautiful ceremony, one I wish I could relive every weekend!! Thank you CityFlats for bringing this wonderful new venue to downtown GR!\r\r#1 Fan!
Reviewed on 06-11-2012
79 Reviews, with a Rating of 4.84 out of 5.0Wedding Date 15-09-2012
I was lucky enough to have my wedding ceremony in this Ballroom just this past September. I have to say, the ballroom is stunning! It's every girls dream! The elaborate ceiling, marble floors, custom lighting, make this ballroom truly one of a kind! It was such a beautiful ceremony, one I wish I could relive every weekend!! Thank you CityFlats for bringing this wonderful new venue to downtown GR!\r\r#1 Fan!
Reviewed on 06-11-2012
Contact Info for The Ballroom @ CityFlatsHotel
| Contact | Value |
|---|---|
| https://www.facebook.com/cityflatshotel | |
| X (Twitter) | The Ballroom @ CityFlatsHotel |
| The Ballroom @ CityFlatsHotel | |
| gatheringsatcityflatshotel | |
| Website | cityflatshotel.com |
| Phone | (616) 608-1727 |
| Address | 83 Monroe Center NW, Grand Rapids, MI, 49503 |
| nancy.markham@cityflatshotel.com |
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