The Ice House Venue
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The Ice House Venue Photos
About This Vendor
Located in Jackson, MS, The Ice House Venue is a unique property that hosts weddings and special events. Built over a century ago, this historic venue is brimming with old-world charm and stories from the past. Its combination of Southern style and modern amenities creates an enchanting ambiance fit for any occasion. The Ice House Venue was constructed in the early 1900s before the age of refrigeration. While it has been restored in recent years, the building has maintained its original features and timeless interiors. Exposed brick walls, hardwood floors, and a spiral staircase come together to create a luxurious vintage aesthetic. By celebrating your wedding here, you will have access to many different event spaces for your ceremony and reception. The venue has a capacity of up to 1,000 guests, allowing you to go big with your guest list if you wish. Outdoors, you will find the uncovered brick courtyard where the Fountain of Iron creates a striking focal point. Ideal for cocktail parties or ceremonies, this delightful outdoor space is sure to impress your guests. Elsewhere on the property, you will find two comfortable get-ready suites where you can prepare for the day in private. The events team at The Ice House Venue will go the extra mile to make your wedding day flow seamlessly. By offering professional planning and coordinating services, they will ensure no small detail is overlooked. They can also help you find suitable vendors that complement your style and vision. Full on-site catering is available, with flexible menu options for buffets, family-style service, plated meals, and more. The staff can also provide all the necessary tables, chairs, linens, and flatware for your wedding reception and banquet.
Amenities & Details
Handicap Accessible, Indoor Event Space, Outdoor Event Space, Reception Area
Guest Capacity300+
Ceremony Types Venue Service OfferingsBar & Drinks, Cakes & Desserts, Food & Catering
SettingsEstate, Historic Venue, Religious Setting, Church
Business AttributesWoman-owned Business
Pricing for The Ice House Venue
| Option | Value |
|---|---|
| Starting Cost | Affordable |
| Cost Starting | |
| Price Range | $2,300 - $2,800+ |
| Couples Usually Spend | $2,550 |
| Peak Season Months | January-December |
| Peak Season Cost | $2,300 - $2,800+ |
| Peak Season Reception Cost | $4,000 |
| Peak Season Ceremony Cost | $4,000 |
| Peak Season Bar Service Cost | $8 |
| OffSeason Months | February |
| OffSeason Cost | $2,300 - $2,800+ |
| OffSeason Reception Cost | $4,000 |
| OffSeason Ceremony Cost | $4,000 |
| OffSeason BarService Cost | $8 |
The Ice House Venue Reviews
Natilyn Hasty (other) 5 out of 5 Rating
This venue is absolutely gorgeous and has so much character! My wedding was perfect here and it’s the perfect space!!
Reviewed on 19-11-2023
This venue is absolutely gorgeous and has so much character! My wedding was perfect here and it’s the perfect space!!
Reviewed on 19-11-2023
Samantha Stovall (bride) 5 out of 5 Rating
Wedding Date 16-10-2021
The owner Dena, and her entire staff were amazing! Catering was also done by the ice house and it was great!! Professional at its finest! Beautiful, beautiful venue! Dena always answered every question I had and went the extra mile for us before the wedding as well as on the day of! I highly recommend this venue!
Reviewed on 19-10-2021
Wedding Date 16-10-2021
The owner Dena, and her entire staff were amazing! Catering was also done by the ice house and it was great!! Professional at its finest! Beautiful, beautiful venue! Dena always answered every question I had and went the extra mile for us before the wedding as well as on the day of! I highly recommend this venue!
Reviewed on 19-10-2021
Charlette Oswalt (other) 1 out of 5 Rating
Wedding Date 20-02-2021
Using this venue allowed me to see the difference between vendors who are professionals and those who are using your wedding as a hobby. It is a versatile space in a unique setting however, it is so poorly managed you are ensuring more stress for you on your big day. Located in downtown Jackson you will have whatever water issues the city of Jackson has that day and the homeless will be around begging until the security shows up. The owner/manager will be available anytime a payment is due but will use her own discretion for times other than that, She will not follow her own contract and simply is only in this business as a side hustle and it shows. Find a venue that is professionally managed and operated.
Reviewed on 21-06-2021
Wedding Date 20-02-2021
Using this venue allowed me to see the difference between vendors who are professionals and those who are using your wedding as a hobby. It is a versatile space in a unique setting however, it is so poorly managed you are ensuring more stress for you on your big day. Located in downtown Jackson you will have whatever water issues the city of Jackson has that day and the homeless will be around begging until the security shows up. The owner/manager will be available anytime a payment is due but will use her own discretion for times other than that, She will not follow her own contract and simply is only in this business as a side hustle and it shows. Find a venue that is professionally managed and operated.
Reviewed on 21-06-2021
Mary Evelyn Carroll (bride) 5 out of 5 Rating
Wedding Date 14-08-2020
Dena has been great to work with and super helpful during the pandemic! Super large space to spread people out and it has everything you need!
Reviewed on 31-07-2020
Wedding Date 14-08-2020
Dena has been great to work with and super helpful during the pandemic! Super large space to spread people out and it has everything you need!
Reviewed on 31-07-2020
Sydney Waltman (bride) 5 out of 5 Rating
Wedding Date 04-01-2020
The Ice House Venue was amazing! Dena was very helpful. I was able to go up and visit anytime. They also catered and the food was great! It was such an amazing day.
Reviewed on 30-01-2020
Wedding Date 04-01-2020
The Ice House Venue was amazing! Dena was very helpful. I was able to go up and visit anytime. They also catered and the food was great! It was such an amazing day.
Reviewed on 30-01-2020
Angela Thomas (parent) 5 out of 5 Rating
Wedding Date 19-05-2019
The venue was perfect and the space for both the bride, groom and wedding party to get ready in was spacious!
Reviewed on 04-08-2019
Wedding Date 19-05-2019
The venue was perfect and the space for both the bride, groom and wedding party to get ready in was spacious!
Reviewed on 04-08-2019
Alex Hill (bride) 5 out of 5 Rating
Wedding Date 09-03-2019
I recently got married at the Ice House Venue in Jackson Mississippi. It is a wonderful venue from the inviting courtyard with a beautiful fountain and bistro lights to all the exposed brick mixed with incredible iron accents throughout. The venue has such character and charm, very little is needed in the way of decorating. It is so spacious with a large basement area for the groom and groomsmen complete with TV, couches and bar area. I along with my bridesmaids had a whole floor to get ready in with make up counter, lights and private bathroom. I was married in the lovely chapel area adjacent to the large reception hall with string lights, chandeliers, bar area and stage for the band. The owners, Dena and Pat, and their professional staff were exceptional!! Thanks Ice House for a wonderful experience!!
Reviewed on 14-03-2019
Wedding Date 09-03-2019
I recently got married at the Ice House Venue in Jackson Mississippi. It is a wonderful venue from the inviting courtyard with a beautiful fountain and bistro lights to all the exposed brick mixed with incredible iron accents throughout. The venue has such character and charm, very little is needed in the way of decorating. It is so spacious with a large basement area for the groom and groomsmen complete with TV, couches and bar area. I along with my bridesmaids had a whole floor to get ready in with make up counter, lights and private bathroom. I was married in the lovely chapel area adjacent to the large reception hall with string lights, chandeliers, bar area and stage for the band. The owners, Dena and Pat, and their professional staff were exceptional!! Thanks Ice House for a wonderful experience!!
Reviewed on 14-03-2019
Crystal Tullos (bride) 5 out of 5 Rating
Wedding Date 22-12-2018
The day was sunny and the air was crisp on my special day. The best part was I never had to worry about a single thing. The owners Dena and Pat had taken the venue back over and made our wedding turn into what I truly though was a dream. Dena never stopped asking if things were ok checking on myself and the venue the whole day. You find people in your life who come around for a reason and I believe she was that person. Stephanie Vann-Tannehill from the Bride’s Side and Dena both work wonderfully together. I had heard some negative reviews about past management but when I saw the venue I knew it was my place. I went with my gut and it turned into my dream wedding. Since they have taken it back over everything has become so much easier. Thank you for making my favorite part of our day even more beautiful. You will always have a very special place in my heart. Xoxo Crystal and Kiel Hebert
Reviewed on 22-01-2019
Wedding Date 22-12-2018
The day was sunny and the air was crisp on my special day. The best part was I never had to worry about a single thing. The owners Dena and Pat had taken the venue back over and made our wedding turn into what I truly though was a dream. Dena never stopped asking if things were ok checking on myself and the venue the whole day. You find people in your life who come around for a reason and I believe she was that person. Stephanie Vann-Tannehill from the Bride’s Side and Dena both work wonderfully together. I had heard some negative reviews about past management but when I saw the venue I knew it was my place. I went with my gut and it turned into my dream wedding. Since they have taken it back over everything has become so much easier. Thank you for making my favorite part of our day even more beautiful. You will always have a very special place in my heart. Xoxo Crystal and Kiel Hebert
Reviewed on 22-01-2019
Windy Waites (bride) 5 out of 5 Rating
Wedding Date 31-12-2018
I had the perfect wedding!!! Everything was amazing and effortless. Anything we needed to get the venue ready or help with was given to us. It was also (and most importantly) GORGEOUS!!!
Reviewed on 14-01-2019
Wedding Date 31-12-2018
I had the perfect wedding!!! Everything was amazing and effortless. Anything we needed to get the venue ready or help with was given to us. It was also (and most importantly) GORGEOUS!!!
Reviewed on 14-01-2019
Lauren Powell (bride) 1 out of 5 Rating
Wedding Date 01-12-2018
I hosted my wedding here on Dec 1st. I initially viewed the venue in Dec of 2017. My husband and I were wowed at the beautiful set up of the venue. We liked the spacious chapel area for the ceremony and also the separate area for the reception. We loved the stairwell that led up to the large bridal area as wellAs the basement area that was deemed the “mans cave”. We were told that they only booked one wedding a weekend and that we would be able to rehearse the night before the wedding as well as begin decorating. The owners, Mr. and Mrs. Pigott “seemed” very pleasant and accommodating. We immediately paid the deposit and signed the contract. We initially had a count of 150 but was told that if the number increase to let them know and they can accommodate with seating. That’s the only good thing I have to say. Now the bad. Around Feb. of 2018 I got a call from the Susie Morgan who had been just hired on as the new venue manager. We met, and upon meeting she stated that the venue now allows outside vendors including florist and caterers. We also discussed some food we would like for the reception and Susie would email us with a price. After that I began researching other caterers as well. By the summer we had chosen to go with an outside caterer. In October we contacted Susie to pay the remaining balance and met with her at the Venue. She thought we were meeting to pay her deposit for the in house caterer. I explained to her that it was June when she finally emailed me a cost for the catering and I immediately emailed her back stating that our guest list had increased and I needed an updated price. She never emailed me back, hence we went with a different caterer. She states she would have to called the owner, Dena Pigott to get it okayed even though she told us in February that they allow outside caterers. We even agreed to pay the $500 fee. Well the owner refused to talk to me! Even though her argument was that I didn’t sign a contract with Susie, I signed it with her so I had to go by what the contract said. Of course I understand a contract is binding but at least give me the respect of speaking with me, the bride, since you insist on me going by the contract I signed with you. Of course I was livid! Not to mention that we already gotThe short end of the stick with the price we paid for the venue. By booking a year in advance we thought we were not only securing the venue but also the best rate. We later found out that we paid a price of $3500 where as brides who booked with Susie only paid $2500! Now i will say after that entire debacle Susie did become accommodating by allowing us to use the caterer we paid for the wedding to caterer our rehearsal dinner there the night before as well as the cocktail hr during the reception. Another issue was seating. Like i mentioned earlier we were told if we needed seating forMore than 150 people let them know and they could accommodate. Not the case! We had to bring in 100 chairs and 8 tables to accommodate our guest! The week of the wedding Dena tried to not allow us to have the rehearsal dinner there although it was in writing that we could. I even later found out that she was rude and condescending to vendors the day of the wedding. I wouldn’t let my dog get married at the Ice House. Even my coordinator and decorator has vowed not to do business with them. I’m sure there are positive reviews which may be conflicting to potential brides, but remember where there is smoke there is fire.
Reviewed on 19-12-2018
Wedding Date 01-12-2018
I hosted my wedding here on Dec 1st. I initially viewed the venue in Dec of 2017. My husband and I were wowed at the beautiful set up of the venue. We liked the spacious chapel area for the ceremony and also the separate area for the reception. We loved the stairwell that led up to the large bridal area as wellAs the basement area that was deemed the “mans cave”. We were told that they only booked one wedding a weekend and that we would be able to rehearse the night before the wedding as well as begin decorating. The owners, Mr. and Mrs. Pigott “seemed” very pleasant and accommodating. We immediately paid the deposit and signed the contract. We initially had a count of 150 but was told that if the number increase to let them know and they can accommodate with seating. That’s the only good thing I have to say. Now the bad. Around Feb. of 2018 I got a call from the Susie Morgan who had been just hired on as the new venue manager. We met, and upon meeting she stated that the venue now allows outside vendors including florist and caterers. We also discussed some food we would like for the reception and Susie would email us with a price. After that I began researching other caterers as well. By the summer we had chosen to go with an outside caterer. In October we contacted Susie to pay the remaining balance and met with her at the Venue. She thought we were meeting to pay her deposit for the in house caterer. I explained to her that it was June when she finally emailed me a cost for the catering and I immediately emailed her back stating that our guest list had increased and I needed an updated price. She never emailed me back, hence we went with a different caterer. She states she would have to called the owner, Dena Pigott to get it okayed even though she told us in February that they allow outside caterers. We even agreed to pay the $500 fee. Well the owner refused to talk to me! Even though her argument was that I didn’t sign a contract with Susie, I signed it with her so I had to go by what the contract said. Of course I understand a contract is binding but at least give me the respect of speaking with me, the bride, since you insist on me going by the contract I signed with you. Of course I was livid! Not to mention that we already gotThe short end of the stick with the price we paid for the venue. By booking a year in advance we thought we were not only securing the venue but also the best rate. We later found out that we paid a price of $3500 where as brides who booked with Susie only paid $2500! Now i will say after that entire debacle Susie did become accommodating by allowing us to use the caterer we paid for the wedding to caterer our rehearsal dinner there the night before as well as the cocktail hr during the reception. Another issue was seating. Like i mentioned earlier we were told if we needed seating forMore than 150 people let them know and they could accommodate. Not the case! We had to bring in 100 chairs and 8 tables to accommodate our guest! The week of the wedding Dena tried to not allow us to have the rehearsal dinner there although it was in writing that we could. I even later found out that she was rude and condescending to vendors the day of the wedding. I wouldn’t let my dog get married at the Ice House. Even my coordinator and decorator has vowed not to do business with them. I’m sure there are positive reviews which may be conflicting to potential brides, but remember where there is smoke there is fire.
Reviewed on 19-12-2018
Ally N (guest) 5 out of 5 Rating
Wedding Date 08-04-2017
I have worked for many brides at the Ice House, as an on site hair and makeup stylist. I have also attended weddings here, as a guest. The venue is beautiful, and the owners Dena and Pat are so professional. They are always updating and making sure that it is top notch for every couple or event! It is one of my favorite venues, and I would highly recommend any event to be held here!
Reviewed on 18-12-2018
Wedding Date 08-04-2017
I have worked for many brides at the Ice House, as an on site hair and makeup stylist. I have also attended weddings here, as a guest. The venue is beautiful, and the owners Dena and Pat are so professional. They are always updating and making sure that it is top notch for every couple or event! It is one of my favorite venues, and I would highly recommend any event to be held here!
Reviewed on 18-12-2018
Lauren Peace (bride) 4 out of 5 Rating
Wedding Date 31-12-2017
Loved my venue
Reviewed on 26-01-2018
Wedding Date 31-12-2017
Loved my venue
Reviewed on 26-01-2018
Anonymous (wedding party) 4 out of 5 Rating
Wedding Date 11-02-2017
Our daughter's reception was on 11-28-15 at the Ice House. Beautiful venue, the \"in house caterer\" Susie Morgan, Loose Ends Catering - AWESOME, the manager - Trish - very unprofessional and not accommodating. Issues we had: Venue was secured with required deposit in February 2015. 1st - When I contacted Trish about needing to get in the building to decorate for the reception, she was unable to accommodate me due to it being Thanksgiving weekend, she was out of town. 2nd - elevator is not ADA compliant - we have family members in wheelchair and unable to use stairs. 3rd - the venue has a beautiful balcony outside that we were told could be used for pictures, since Trish was not there the doors were locked so we could not access it. At the end of the night Trish shows up to lock up the building... wow... how unprofessional! Final issue ( we are sill dealing with today 12-11-15) we also had to give a check in 2/2015 for another deposit, we were told we would get back after the event, we have spoken and seen Trish several times, no check yet... it is \" in the mail\" we live locally! In a nutshell venue is beautiful , management is awful! Fully read your contract and if Trish tells you anything it better be written down or it won't happen! \rPositives - I cannot say enough good things about Susie Morgan.. she is AWESOME, from the flowers to the food.... totally amazing. With all the frustrations we had Susie made the night a wonderful time, our Bride and Groom had the time of their life! Susie and her staff did everything they could to accommodate us. All our thanks to Susie Morgan and Loose Ends Catering for saving the day for our children... she made it a perfect day!
Reviewed on 11-12-2015
Wedding Date 11-02-2017
Our daughter's reception was on 11-28-15 at the Ice House. Beautiful venue, the \"in house caterer\" Susie Morgan, Loose Ends Catering - AWESOME, the manager - Trish - very unprofessional and not accommodating. Issues we had: Venue was secured with required deposit in February 2015. 1st - When I contacted Trish about needing to get in the building to decorate for the reception, she was unable to accommodate me due to it being Thanksgiving weekend, she was out of town. 2nd - elevator is not ADA compliant - we have family members in wheelchair and unable to use stairs. 3rd - the venue has a beautiful balcony outside that we were told could be used for pictures, since Trish was not there the doors were locked so we could not access it. At the end of the night Trish shows up to lock up the building... wow... how unprofessional! Final issue ( we are sill dealing with today 12-11-15) we also had to give a check in 2/2015 for another deposit, we were told we would get back after the event, we have spoken and seen Trish several times, no check yet... it is \" in the mail\" we live locally! In a nutshell venue is beautiful , management is awful! Fully read your contract and if Trish tells you anything it better be written down or it won't happen! \rPositives - I cannot say enough good things about Susie Morgan.. she is AWESOME, from the flowers to the food.... totally amazing. With all the frustrations we had Susie made the night a wonderful time, our Bride and Groom had the time of their life! Susie and her staff did everything they could to accommodate us. All our thanks to Susie Morgan and Loose Ends Catering for saving the day for our children... she made it a perfect day!
Reviewed on 11-12-2015
Anonymous (wedding party) 3 out of 5 Rating
Wedding Date 11-02-2017
Our daughter's reception was on 11-28-15 at the Ice House. Beautiful venue, the \"in house caterer\" Susie Morgan, Loose Ends Catering - AWESOME, the manager - Trish - very unprofessional and not accommodating. Issues we had: Venue was secured with required deposit in February 2015. 1st - When I contacted Trish about needing to get in the building to decorate for the reception, she was unable to accommodate me due to it being Thanksgiving weekend, she was out of town. 2nd - elevator is not ADA compliant - we have family members in wheelchair and unable to use stairs. 3rd - the venue has a beautiful balcony outside that we were told could be used for pictures, since Trish was not there the doors were locked so we could not access it. At the end of the night Trish shows up to lock up the building... wow... how unprofessional! Final issue ( we are sill dealing with today 12-11-15) we also had to give a check in 2/2015 for another deposit, we were told we would get back after the event, we have spoken and seen Trish several times, no check yet... it is \" in the mail\" we live locally! In a nutshell venue is beautiful , management is awful! Fully read your contract and if Trish tells you anything it better be written down or it won't happen! \rPositives - I cannot say enough good things about Susie Morgan.. she is AWESOME, from the flowers to the food.... totally amazing. With all the frustrations we had Susie made the night a wonderful time, our Bride and Groom had the time of their life! Susie and her staff did everything they could to accommodate us. All our thanks to Susie Morgan and Loose Ends Catering for saving the day for our children... she made it a perfect day! \r
Reviewed on 11-12-2015
Wedding Date 11-02-2017
Our daughter's reception was on 11-28-15 at the Ice House. Beautiful venue, the \"in house caterer\" Susie Morgan, Loose Ends Catering - AWESOME, the manager - Trish - very unprofessional and not accommodating. Issues we had: Venue was secured with required deposit in February 2015. 1st - When I contacted Trish about needing to get in the building to decorate for the reception, she was unable to accommodate me due to it being Thanksgiving weekend, she was out of town. 2nd - elevator is not ADA compliant - we have family members in wheelchair and unable to use stairs. 3rd - the venue has a beautiful balcony outside that we were told could be used for pictures, since Trish was not there the doors were locked so we could not access it. At the end of the night Trish shows up to lock up the building... wow... how unprofessional! Final issue ( we are sill dealing with today 12-11-15) we also had to give a check in 2/2015 for another deposit, we were told we would get back after the event, we have spoken and seen Trish several times, no check yet... it is \" in the mail\" we live locally! In a nutshell venue is beautiful , management is awful! Fully read your contract and if Trish tells you anything it better be written down or it won't happen! \rPositives - I cannot say enough good things about Susie Morgan.. she is AWESOME, from the flowers to the food.... totally amazing. With all the frustrations we had Susie made the night a wonderful time, our Bride and Groom had the time of their life! Susie and her staff did everything they could to accommodate us. All our thanks to Susie Morgan and Loose Ends Catering for saving the day for our children... she made it a perfect day! \r
Reviewed on 11-12-2015
Hollyn White (bride) 4 out of 5 Rating
Wedding Date 07-11-2015
We had both our ceremony and reception at The Ice House. It was ideal because there were separate areas for both parts. We loved this venue from the beginning but I always got the sense that it was too good to be true. Unfortunately I was correct. While we absolutely loved the venue, we had a lot of problems with the venue coordinator. While in the end everything ended up being great, the venue coordinator could use some guidance/training as well as some extra hands. Susie, the owner of Loose Ends Catering (the in-house caterer), was fabulous and was so accommodating and a joy to work with. Overall our wedding day was a great success.
Reviewed on 25-11-2015
15 Reviews, with a Rating of 4.13 out of 5.0Wedding Date 07-11-2015
We had both our ceremony and reception at The Ice House. It was ideal because there were separate areas for both parts. We loved this venue from the beginning but I always got the sense that it was too good to be true. Unfortunately I was correct. While we absolutely loved the venue, we had a lot of problems with the venue coordinator. While in the end everything ended up being great, the venue coordinator could use some guidance/training as well as some extra hands. Susie, the owner of Loose Ends Catering (the in-house caterer), was fabulous and was so accommodating and a joy to work with. Overall our wedding day was a great success.
Reviewed on 25-11-2015
Contact Info for The Ice House Venue
| Contact | Value |
|---|---|
| The Ice House Venue | |
| X (Twitter) | The Ice House Venue |
| The Ice House Venue | |
| theicehousevenue | |
| Website | www.icehousevenue.com |
| Phone | (601) 398-3200 |
| Address | 251 W South Street, Jackson, MS, 39203 |
| rsvpicehouse@gmail.com |
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