The Olana by Walters Wedding Estates
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The Olana by Walters Wedding Estates Photos
The Olana by Walters Wedding Estates Videos
About This Vendor
About This Vendor
French-inspired Mansion and Estate
Host your special day in one of the most iconic architectural marvels in Texas & experience grandeur beyond compare. The Olana is built on an expansive 40 acre estate complimented by its own lake. Inspired by French baroque architecture, our mansion was built as an homage to Château de Vaux-le-Vicomte in Paris. The estate features lush landscaping, a tea room, an indoor and outdoor pool, a tennis court, a bowling alley, a basketball court, expansive private suites and more. From the marble floors, to the gold-plated elevator, to the hand-carved spiral staircase – our mansion is rich with elegant details. The Olana's max guest count for seated receptions is 275 guests. Contact us to schedule a tour today & see why so many couples are saying "We Do" to our venue! www.TheOlana.com | HickoryCreek@WaltersWeddingEstates.com
Amenities & Details
Ceremony Area, Covered Outdoors Space, Dressing Room, Handicap Accessible, Indoor Event Space, Outdoor Event Space, Reception Area, Wireless Internet
Guest CapacityUp to 300
Ceremony TypesCivil Union, Commitment Ceremony, Elopement, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding, Vow Renewal Ceremony
Venue Service OfferingsBar & Drinks, Cakes & Desserts, Cupcakes, Other Desserts, Destination Weddings, Food & Catering, Rentals & Equipment, Service Staff, Transportation
SettingsBallroom, Beach, Waterfront, Castle, Estate, Garden, Historic Venue, Trees
Business AttributesPricing for The Olana by Walters Wedding Estates
| Option | Value |
|---|---|
| Starting Cost | Moderate |
| Cost Starting | |
| Price Range | $17,650 - $24,100+ |
| Couples Usually Spend | $20,900 |
| Peak Season Months | |
| Peak Season Cost | $17,650 - $24,100+ |
| Peak Season Reception Cost | |
| Peak Season Ceremony Cost | |
| Peak Season Bar Service Cost | |
| OffSeason Months | |
| OffSeason Cost | $17,650 - $24,100+ |
| OffSeason Reception Cost | |
| OffSeason Ceremony Cost | |
| OffSeason BarService Cost |
The Olana by Walters Wedding Estates Reviews
Jessica Styles Lewis (bride) 5 out of 5 Rating
Wedding Date 20-02-2023
First off, I will start off by saying, I BELIEVE IN FAIRYTALES. I was looking for a venue that matched my vision and prayers. The Olana provided the most magical, classic, beautiful, and fairytale venue. I had a 5 star experience from working with Kayla (the general manager as my wedding coordinator/point of contact), to the wedding package that included the most amazing vendors. It was an all inclusive sort of wedding experience that made it extremely convenient and easy to plan long distance. I can't brag enough on how The Olana made my fairytale come true!!!!!!!!! I highly recommend!!!!! Many of my guests told me it was the most organized wedding they had every been apart of, in addition to raving about the venue and food!!!
Reviewed on 17-03-2023
Wedding Date 20-02-2023
First off, I will start off by saying, I BELIEVE IN FAIRYTALES. I was looking for a venue that matched my vision and prayers. The Olana provided the most magical, classic, beautiful, and fairytale venue. I had a 5 star experience from working with Kayla (the general manager as my wedding coordinator/point of contact), to the wedding package that included the most amazing vendors. It was an all inclusive sort of wedding experience that made it extremely convenient and easy to plan long distance. I can't brag enough on how The Olana made my fairytale come true!!!!!!!!! I highly recommend!!!!! Many of my guests told me it was the most organized wedding they had every been apart of, in addition to raving about the venue and food!!!
Reviewed on 17-03-2023
Kennedee Coolbaugh (other) 5 out of 5 Rating
Our wedding day at the Olana was absolutely magical! The venue was the most beautiful place I could have ever imagined getting married and each part of our day was amazing. We had so many guests brag to us about the food, venue, and overall experience. We worked with Catherine throughout the planning process and on the day of the wedding, and she truly made our experience amazing! She walked through the planning process with us and made me feel so at ease through each step. She was available to answer questions whenever I had them and accommodated any request that I had, no matter how small or silly! On the day of our wedding, Catherine and the rest of the Olana team were there to make sure everything went perfectly and made it their mission to ensure everything was exactly as we envisioned it. Catherine was truly a game changer for our entire wedding experience and I am SO thankful for her! I recommend the Olana (and Catherine) to anyone looking for a fairytale wedding!
Reviewed on 06-01-2024
Our wedding day at the Olana was absolutely magical! The venue was the most beautiful place I could have ever imagined getting married and each part of our day was amazing. We had so many guests brag to us about the food, venue, and overall experience. We worked with Catherine throughout the planning process and on the day of the wedding, and she truly made our experience amazing! She walked through the planning process with us and made me feel so at ease through each step. She was available to answer questions whenever I had them and accommodated any request that I had, no matter how small or silly! On the day of our wedding, Catherine and the rest of the Olana team were there to make sure everything went perfectly and made it their mission to ensure everything was exactly as we envisioned it. Catherine was truly a game changer for our entire wedding experience and I am SO thankful for her! I recommend the Olana (and Catherine) to anyone looking for a fairytale wedding!
Reviewed on 06-01-2024
Meera N (other) 5 out of 5 Rating
This venue is absolutely beautiful, but what makes it exceptional is the incredible staff! Catherine Peck is OUTSTANDING. I had to change my wedding date and she ensured that the process went as smoothly as possible. She also provides great recommendations that have saved me so much time, hassle, and money. I love her vision and she is one of the friendliest people ever, which has made wedding planning so much less stressful! The best thing about changing my wedding date is getting to work with Catherine for 6 more months :)
Reviewed on 21-12-2023
This venue is absolutely beautiful, but what makes it exceptional is the incredible staff! Catherine Peck is OUTSTANDING. I had to change my wedding date and she ensured that the process went as smoothly as possible. She also provides great recommendations that have saved me so much time, hassle, and money. I love her vision and she is one of the friendliest people ever, which has made wedding planning so much less stressful! The best thing about changing my wedding date is getting to work with Catherine for 6 more months :)
Reviewed on 21-12-2023
Emily Burg (other) 5 out of 5 Rating
Wow, wow, wow. I cannot express my thanks and gratitude towards the staff of Walters Wedding Estates for making my wedding day on 11/12/2023, the BEST DAY EVER. Every staff member I came in contact with leading up to the day made every thing go smoothly and ultimately made the wedding day run seamlessly. I wanted to personally thank and give a shout out to Melanie Anderson, Kayla Bednar, Jared + Matthew (our AMAZING DJs), Alex Larson, Derick, Malyn and Cayden. These caring individuals were all there on wedding day or helped throughout the planning process and had a hand in making every single moment special. This venue and team made my husband and I's DREAM WEDDING happen. It was ALL worth it. THANK YOU!
Reviewed on 30-11-2023
Wow, wow, wow. I cannot express my thanks and gratitude towards the staff of Walters Wedding Estates for making my wedding day on 11/12/2023, the BEST DAY EVER. Every staff member I came in contact with leading up to the day made every thing go smoothly and ultimately made the wedding day run seamlessly. I wanted to personally thank and give a shout out to Melanie Anderson, Kayla Bednar, Jared + Matthew (our AMAZING DJs), Alex Larson, Derick, Malyn and Cayden. These caring individuals were all there on wedding day or helped throughout the planning process and had a hand in making every single moment special. This venue and team made my husband and I's DREAM WEDDING happen. It was ALL worth it. THANK YOU!
Reviewed on 30-11-2023
Zachary Aman (other) 5 out of 5 Rating
This venue is great for getting married, but the best part of this place by far, was our wedding coordinator, Catherine. She worked with my wife, mother-in-law, and myself to ensure that everything was perfect for our wedding day. Responsive to our many questions, and detail-oriented, Catherine was an integral part to a successful wedding event. I cannot recommend her enough if you are looking to have your wedding in this location.
Reviewed on 22-11-2023
This venue is great for getting married, but the best part of this place by far, was our wedding coordinator, Catherine. She worked with my wife, mother-in-law, and myself to ensure that everything was perfect for our wedding day. Responsive to our many questions, and detail-oriented, Catherine was an integral part to a successful wedding event. I cannot recommend her enough if you are looking to have your wedding in this location.
Reviewed on 22-11-2023
Mandy Koohi (other) 5 out of 5 Rating
We just had our wedding at the Olana on October 7, 2023 and Catherine was our day of coordinator! Catherine is beyond amazing to work with- I can’t recommend her enough for all future brides. She goes above and beyond and treats every bride’s wedding as if it’s her own special day. She is extremely kind, positive, quick to respond, resourceful, knowledgable, and genuinely the very best in the wedding industry. We love her and can’t thank her enough for making the wedding planning process so smooth! She is perfect in every way!!!
Reviewed on 22-11-2023
We just had our wedding at the Olana on October 7, 2023 and Catherine was our day of coordinator! Catherine is beyond amazing to work with- I can’t recommend her enough for all future brides. She goes above and beyond and treats every bride’s wedding as if it’s her own special day. She is extremely kind, positive, quick to respond, resourceful, knowledgable, and genuinely the very best in the wedding industry. We love her and can’t thank her enough for making the wedding planning process so smooth! She is perfect in every way!!!
Reviewed on 22-11-2023
Heather Stearns (other) 5 out of 5 Rating
The Olana was absolutely stunning and the staff went above and beyond. We did the highest package you could do and we were so glad we did. It took the stress of planning out of the equation. The day of coordination was seamless and allowed for myself, my groom, bridesmaids, groomsmen, and family to relax and enjoy the day. I could not recommend this venue enough! Catherine, our planner, was responsive and thought of every detail. I hope to be back as a guest soon :)
Reviewed on 07-11-2023
The Olana was absolutely stunning and the staff went above and beyond. We did the highest package you could do and we were so glad we did. It took the stress of planning out of the equation. The day of coordination was seamless and allowed for myself, my groom, bridesmaids, groomsmen, and family to relax and enjoy the day. I could not recommend this venue enough! Catherine, our planner, was responsive and thought of every detail. I hope to be back as a guest soon :)
Reviewed on 07-11-2023
Andres Zambrano (other) 5 out of 5 Rating
We had our wedding in April of 2021 at the Olana. As a couple who lives out of state, we were very much looking for a venue that had its own vendors for catering, floral, photography, etc.The Olana staff and all of the vendors were highly professional, engaged, polite and high quality.The Olana staff were responsive and did a great job of planning and executing our wedding. We would highly recommend the Olana to anybody planning a wedding in the Dallas area.
Reviewed on 03-11-2023
We had our wedding in April of 2021 at the Olana. As a couple who lives out of state, we were very much looking for a venue that had its own vendors for catering, floral, photography, etc.The Olana staff and all of the vendors were highly professional, engaged, polite and high quality.The Olana staff were responsive and did a great job of planning and executing our wedding. We would highly recommend the Olana to anybody planning a wedding in the Dallas area.
Reviewed on 03-11-2023
Sara Zalghout (other) 5 out of 5 Rating
Working with Catherine and the Olana staff has been an wonderful experience as we have planned our wedding together over the last few months! We purchased one of the vendor packages offered by the Olana, which has made each step a breeze! Each of their vendors have a variety of options to match any style and budget. Not having to meet with three different vendors for each thing has saved us a ton time and stress! We cannot recommend the Olana enough to anyone looking for not only a beautiful venue, but also an easy, stress free experience leading up to their wedding day!
Reviewed on 02-11-2023
Working with Catherine and the Olana staff has been an wonderful experience as we have planned our wedding together over the last few months! We purchased one of the vendor packages offered by the Olana, which has made each step a breeze! Each of their vendors have a variety of options to match any style and budget. Not having to meet with three different vendors for each thing has saved us a ton time and stress! We cannot recommend the Olana enough to anyone looking for not only a beautiful venue, but also an easy, stress free experience leading up to their wedding day!
Reviewed on 02-11-2023
Karen Ortiz (other) 5 out of 5 Rating
I originally started my wedding planning with another one of The Olana's wedding coordinators, but was then introduced to a new coordinator midway into planning. At first I was worried getting a new coordinator as I was already overwhelmed, but Catherine Peck was AMAZING. She went above & beyond throughout the whole process. Anytime I mentioned an idea she had the same enthusiasm & excitement as I did which brought back the excitement in wedding planning for me. She always did her best to find a way to make any request work & was just so friendly & welcoming which is exactly what a bride & groom need after spending so much time stressing over other things. I absolutely loved having Cathering be part of my wedding team & highly recommend anyone who books at The Olana to ask for her!!
Reviewed on 31-10-2023
I originally started my wedding planning with another one of The Olana's wedding coordinators, but was then introduced to a new coordinator midway into planning. At first I was worried getting a new coordinator as I was already overwhelmed, but Catherine Peck was AMAZING. She went above & beyond throughout the whole process. Anytime I mentioned an idea she had the same enthusiasm & excitement as I did which brought back the excitement in wedding planning for me. She always did her best to find a way to make any request work & was just so friendly & welcoming which is exactly what a bride & groom need after spending so much time stressing over other things. I absolutely loved having Cathering be part of my wedding team & highly recommend anyone who books at The Olana to ask for her!!
Reviewed on 31-10-2023
Emmeline Whitcomb (other) 5 out of 5 Rating
Full service and having every single vendor in one place is amazing. Picking The Olana was 40 decisions in 1 and has made the wedding planning process so much easier. Not to mention, the venue is the most stunning in all of DFW!
Reviewed on 25-08-2023
Full service and having every single vendor in one place is amazing. Picking The Olana was 40 decisions in 1 and has made the wedding planning process so much easier. Not to mention, the venue is the most stunning in all of DFW!
Reviewed on 25-08-2023
Andrew villarreal (other) 1 out of 5 Rating
The venue itself is a spectacular venue! Definitely breathtaking! The manager Kayla was awful. I hired a full time wedding planner. So please explain to me why she is emailing numerous times about details of the wedding that she must know weeks before the wedding. Clearly I am not going to be using her as my day of planner. Meanwhile she has met and has known of my full time wedding planner that she can ask all those questions versus stressing myself the groom out. She was not accommodating whatsoever, and we felt as if we were just a number. Also I do not know how you would be le to throw a party here if you didn’t have a wedding planner that is separate with his own team. We had rented different plate settings from an outside vendor, so when it came to set these out the staff that the Olana provided stated “ they don’t place outside vendor items.” So if I didn’t have a wedding team I myself would have had to set these out. Also the tasting fee, if not on the group once of month, is not provided in the 19k fee. To hold a separate private tasting it would cost 900.00 for. 4 entrees, 2 appetizers, and 2 passing food items. This does not get credited back to you. My wedding planner is does celebrity weddings has never seen this in his career. We weren’t able to make the monthly tasting since we lived in Washington State. Also to even get ready at the venue it’s an extra cost. The staff that they provided were absolutely awful. They were slow and it was not enough staff to do a sit down dinner and open bar for 140 people. We saw one of the bar staff scooping ice with a glass cup, and they were not nice. The venue itself states they can seat 300, let me tell you with 140 it was cramped!!
Reviewed on 03-06-2023
The venue itself is a spectacular venue! Definitely breathtaking! The manager Kayla was awful. I hired a full time wedding planner. So please explain to me why she is emailing numerous times about details of the wedding that she must know weeks before the wedding. Clearly I am not going to be using her as my day of planner. Meanwhile she has met and has known of my full time wedding planner that she can ask all those questions versus stressing myself the groom out. She was not accommodating whatsoever, and we felt as if we were just a number. Also I do not know how you would be le to throw a party here if you didn’t have a wedding planner that is separate with his own team. We had rented different plate settings from an outside vendor, so when it came to set these out the staff that the Olana provided stated “ they don’t place outside vendor items.” So if I didn’t have a wedding team I myself would have had to set these out. Also the tasting fee, if not on the group once of month, is not provided in the 19k fee. To hold a separate private tasting it would cost 900.00 for. 4 entrees, 2 appetizers, and 2 passing food items. This does not get credited back to you. My wedding planner is does celebrity weddings has never seen this in his career. We weren’t able to make the monthly tasting since we lived in Washington State. Also to even get ready at the venue it’s an extra cost. The staff that they provided were absolutely awful. They were slow and it was not enough staff to do a sit down dinner and open bar for 140 people. We saw one of the bar staff scooping ice with a glass cup, and they were not nice. The venue itself states they can seat 300, let me tell you with 140 it was cramped!!
Reviewed on 03-06-2023
Daniel Jackson (other) 5 out of 5 Rating
We booked our wedding last year and have been extremely pleased with the quality of service we have received from everyone at The Olana. We've had the pleasure of working with Kayla, who's been a huge support helping us stay organized and stress free. Thanks so much for making wedding planning so much less intimidating. We're so excited for our big day!
Reviewed on 02-06-2023
We booked our wedding last year and have been extremely pleased with the quality of service we have received from everyone at The Olana. We've had the pleasure of working with Kayla, who's been a huge support helping us stay organized and stress free. Thanks so much for making wedding planning so much less intimidating. We're so excited for our big day!
Reviewed on 02-06-2023
Rebecca Griggs (other) 5 out of 5 Rating
We are still in the planning process but are so enjoying working with Kayla during our meetings. She takes the time to listen and explain all of our questions and you can tell she really cares about making our day fantastic. Also, the vendors who work alongside the Olana are so great, and having a venue that has such a great relationship and communication with the vendors has been a blessing!
Reviewed on 18-05-2023
We are still in the planning process but are so enjoying working with Kayla during our meetings. She takes the time to listen and explain all of our questions and you can tell she really cares about making our day fantastic. Also, the vendors who work alongside the Olana are so great, and having a venue that has such a great relationship and communication with the vendors has been a blessing!
Reviewed on 18-05-2023
Lexie McGinnis (other) 5 out of 5 Rating
I had an absolutely perfect experience with The Olana. The venue was obviously the talk of the night. The staff communication was excellent leading up to the big day and even afterwards too. The day of the wedding went as smooth as possible. You always hear wedding horror stories and people tell you to prepare for it because it’ll happen regardless, but that didn’t happen to me and I was never nervous that it would because I felt that I was in good, professional, hands. It was so organized. Everybody executed their jobs flawlessly and me and my husband honestly couldn’t stop talking about it afterwards because we were so blown away. Everything from the venue, to the staff, to the vendors were a 10 out of 10. They truly care and put forth their absolute best efforts. Everybody treated us like a friend.
Reviewed on 02-05-2023
I had an absolutely perfect experience with The Olana. The venue was obviously the talk of the night. The staff communication was excellent leading up to the big day and even afterwards too. The day of the wedding went as smooth as possible. You always hear wedding horror stories and people tell you to prepare for it because it’ll happen regardless, but that didn’t happen to me and I was never nervous that it would because I felt that I was in good, professional, hands. It was so organized. Everybody executed their jobs flawlessly and me and my husband honestly couldn’t stop talking about it afterwards because we were so blown away. Everything from the venue, to the staff, to the vendors were a 10 out of 10. They truly care and put forth their absolute best efforts. Everybody treated us like a friend.
Reviewed on 02-05-2023
Shera Daniels (bride) 4 out of 5 Rating
Wedding Date 06-01-2023
The amazing is beautiful and the staff is very nice. The communication isn’t great with them sometimes but still glad I had my wedding here
Reviewed on 01-05-2023
Wedding Date 06-01-2023
The amazing is beautiful and the staff is very nice. The communication isn’t great with them sometimes but still glad I had my wedding here
Reviewed on 01-05-2023
Victoria Cavazos (bride) 5 out of 5 Rating
Wedding Date 17-03-2023
The Olana was an incredible venue! I was very pleased with the package selection that included so many wonderful vendors. This truly made my planning experience much easier. Kayla and team were also extremely responsive to all of my questions. Our wedding felt like an absolute fairytale. I am so thankful we decided to book at the Olana for our special day.
Reviewed on 14-04-2023
Wedding Date 17-03-2023
The Olana was an incredible venue! I was very pleased with the package selection that included so many wonderful vendors. This truly made my planning experience much easier. Kayla and team were also extremely responsive to all of my questions. Our wedding felt like an absolute fairytale. I am so thankful we decided to book at the Olana for our special day.
Reviewed on 14-04-2023
The Buecheles (bride) 5 out of 5 Rating
Wedding Date 12-03-2023
We absolutely loved having our wedding at The Olana. It was such a magical evening! Kayla helped us through the process and was a joy to work with! This venue is charming and just absolutely gorgeous!
Reviewed on 14-04-2023
Wedding Date 12-03-2023
We absolutely loved having our wedding at The Olana. It was such a magical evening! Kayla helped us through the process and was a joy to work with! This venue is charming and just absolutely gorgeous!
Reviewed on 14-04-2023
Lynn Clark (other) 5 out of 5 Rating
Wedding Date 22-02-2023
What an incredible venue! Our planner, Kayla, and her staff were attentive to every detail, and our guests raved about the beauty they were surrounded by. I HIGHLY RECOMMEND The Olana by Walters Wedding Estates in Hickory Creek, TX!!!
Reviewed on 14-04-2023
Wedding Date 22-02-2023
What an incredible venue! Our planner, Kayla, and her staff were attentive to every detail, and our guests raved about the beauty they were surrounded by. I HIGHLY RECOMMEND The Olana by Walters Wedding Estates in Hickory Creek, TX!!!
Reviewed on 14-04-2023
Lauryn Blanton (bride) 5 out of 5 Rating
Wedding Date 22-01-2024
We booked with The Olana following a showcase we attended back in February. From the start, our experience has been stellar! Kelli H. was our venue tour guide and event manager. She was very professional, informative, timely, and enthusiastic during our contract negotiations. She walked us through the contract process seamlessly and never hesitated to answer any of our questions or make adjustments as needed. Then we were transitioned to Kayla B as our General Manager for our event. She has truly made thr planning process stress-free. Every touch point with The Olana staff has been top notch. Couldn't have asked for a better experience thus far!
Reviewed on 20-03-2023
Wedding Date 22-01-2024
We booked with The Olana following a showcase we attended back in February. From the start, our experience has been stellar! Kelli H. was our venue tour guide and event manager. She was very professional, informative, timely, and enthusiastic during our contract negotiations. She walked us through the contract process seamlessly and never hesitated to answer any of our questions or make adjustments as needed. Then we were transitioned to Kayla B as our General Manager for our event. She has truly made thr planning process stress-free. Every touch point with The Olana staff has been top notch. Couldn't have asked for a better experience thus far!
Reviewed on 20-03-2023
Jeff Baldwin (other) 5 out of 5 Rating
Wedding Date 20-01-2023
The Olana was magical! From start to finish the staff, the leadership, the coordination, food, wedding, music….everything exceeded our expectations!!! This very special day for our daughter was a box office hit!!
Reviewed on 15-02-2023
Wedding Date 20-01-2023
The Olana was magical! From start to finish the staff, the leadership, the coordination, food, wedding, music….everything exceeded our expectations!!! This very special day for our daughter was a box office hit!!
Reviewed on 15-02-2023
Nina Forouzan (bride) 5 out of 5 Rating
Wedding Date 04-09-2022
My dream wedding venue! We were planning to have a destination wedding in Italy and when that did not go as planned due to COVID etc, we chose the Olana. The Olana looks like you are somewhere in Europe not in Texas. It is incredible. All of our guests were amazing just pulling up to the venue. I cannot say as many great things about this venue. I felt like a princess marrying my prince in a castle. Our day was smooth and if things went wrong I did not know a single thing! We were able to use their suggestions with vendors and they were always there to help take off some of the planning stress. Thank you so much to Kayla and the rest of the team for our best day ever! The most beautiful memories we have will be here. Highly recommend it if you are hesitant about booking here the bad reviews are from another management team!
Reviewed on 06-12-2022
Wedding Date 04-09-2022
My dream wedding venue! We were planning to have a destination wedding in Italy and when that did not go as planned due to COVID etc, we chose the Olana. The Olana looks like you are somewhere in Europe not in Texas. It is incredible. All of our guests were amazing just pulling up to the venue. I cannot say as many great things about this venue. I felt like a princess marrying my prince in a castle. Our day was smooth and if things went wrong I did not know a single thing! We were able to use their suggestions with vendors and they were always there to help take off some of the planning stress. Thank you so much to Kayla and the rest of the team for our best day ever! The most beautiful memories we have will be here. Highly recommend it if you are hesitant about booking here the bad reviews are from another management team!
Reviewed on 06-12-2022
Logan Simon (bride) 5 out of 5 Rating
Wedding Date 21-10-2022
Truly couldn’t have found a more magical venue for our wedding! Everything went so smoothly and the staff was very attentive. Kayla, the general manager, was great to work with and always had very prompt responses! Highly recommend The Olana!!!
Reviewed on 29-11-2022
Wedding Date 21-10-2022
Truly couldn’t have found a more magical venue for our wedding! Everything went so smoothly and the staff was very attentive. Kayla, the general manager, was great to work with and always had very prompt responses! Highly recommend The Olana!!!
Reviewed on 29-11-2022
Carly Haber (bride) 5 out of 5 Rating
Wedding Date 13-10-2022
I don’t even know where to begin with how amazing the day was at The Olana, my husband and I truly were blown away. The names of our day of coordinator & the assistant GM have slipped my mind but they were AMAZING day off. I knew everything was in good hands with them two and I couldn’t feel more grateful. I simply got to enjoy the day with my husband and guests, IF there were any problems I was never aware of it because of how smoothly everything was. The food was SO GOOD. Guests came up to us multiple times in the night to compliment it. The manager at Olana, Kayla, was so responsive to me the whole process. Would always try to work out any solution to make sure it fit our vision. Truly want to thank her for everything throughout this whole process. Thank you thank you thank you to the whole team. The Olana will now always hold a special place in our hearts.
Reviewed on 16-11-2022
Wedding Date 13-10-2022
I don’t even know where to begin with how amazing the day was at The Olana, my husband and I truly were blown away. The names of our day of coordinator & the assistant GM have slipped my mind but they were AMAZING day off. I knew everything was in good hands with them two and I couldn’t feel more grateful. I simply got to enjoy the day with my husband and guests, IF there were any problems I was never aware of it because of how smoothly everything was. The food was SO GOOD. Guests came up to us multiple times in the night to compliment it. The manager at Olana, Kayla, was so responsive to me the whole process. Would always try to work out any solution to make sure it fit our vision. Truly want to thank her for everything throughout this whole process. Thank you thank you thank you to the whole team. The Olana will now always hold a special place in our hearts.
Reviewed on 16-11-2022
Christie Pearson (bride) 5 out of 5 Rating
Wedding Date 08-08-2022
My husband and I were really thrilled with our experience working with The Olana team. We are both super busy with work and did not have a ton of extra time and energy to plan our dream wedding, so the fact that The Olana came with the most of the vendors we needed was a huge bonus. Each of the vendors were truly incredible and all contributed to a wedding that fit our dreams and wowed our guests. Our only complaint is that the festivities went by too quickly. But seriously, the venue, the food, the flowers, the cake, and the music were top notch! Kayla and her team at the Olana made wedding planning an easy and stress free experience. I would absolutely recommend The Olana to any couple looking for a dream wedding experience.
Reviewed on 04-10-2022
Wedding Date 08-08-2022
My husband and I were really thrilled with our experience working with The Olana team. We are both super busy with work and did not have a ton of extra time and energy to plan our dream wedding, so the fact that The Olana came with the most of the vendors we needed was a huge bonus. Each of the vendors were truly incredible and all contributed to a wedding that fit our dreams and wowed our guests. Our only complaint is that the festivities went by too quickly. But seriously, the venue, the food, the flowers, the cake, and the music were top notch! Kayla and her team at the Olana made wedding planning an easy and stress free experience. I would absolutely recommend The Olana to any couple looking for a dream wedding experience.
Reviewed on 04-10-2022
Cambry Bertrand (bride) 5 out of 5 Rating
Wedding Date 09-07-2022
The Olana is a dream venue!!! The mansion is breathtaking and my guests could not stop talking about how my wedding venue was the most beautiful one they’d ever seen! Not only is it beautiful but it is a well oiled machine. The Vendor Package they offer allowed me to be as stress free as possible leading up to the big day. All the vendors know each other and worked so well without needing me for oversight - such a dream! I highly recommend you get married here if you’ve considered it.
Reviewed on 08-08-2022
Wedding Date 09-07-2022
The Olana is a dream venue!!! The mansion is breathtaking and my guests could not stop talking about how my wedding venue was the most beautiful one they’d ever seen! Not only is it beautiful but it is a well oiled machine. The Vendor Package they offer allowed me to be as stress free as possible leading up to the big day. All the vendors know each other and worked so well without needing me for oversight - such a dream! I highly recommend you get married here if you’ve considered it.
Reviewed on 08-08-2022
Cynthia Macchiaroli (other) 5 out of 5 Rating
Wedding Date 26-07-2022
Kayla is phenomenal! We’re still in the planning stage, wedding is in two months. She has gone above and beyond and is always there when we need her. I am so confident my daughters wedding will be beautiful!
Reviewed on 27-07-2022
Wedding Date 26-07-2022
Kayla is phenomenal! We’re still in the planning stage, wedding is in two months. She has gone above and beyond and is always there when we need her. I am so confident my daughters wedding will be beautiful!
Reviewed on 27-07-2022
Jennifer Foster (bride) 5 out of 5 Rating
Wedding Date 13-05-2022
I saw The Olana online before I ever saw it in person. Imagine my excitement to walk in and see that the pictures didn’t do it justice. It was a dream! Not only was the venue exceptional, the team was amazing! From walk-thru to wedding day, Kayla and Adisson were knowledgeable about the space and vendors, attentive to my desires, flexible, and helpful in helping me craft my perfect day. My wedding day ran as smoothly as a wedding day could go. 10/10, highly recommend!
Reviewed on 26-07-2022
Wedding Date 13-05-2022
I saw The Olana online before I ever saw it in person. Imagine my excitement to walk in and see that the pictures didn’t do it justice. It was a dream! Not only was the venue exceptional, the team was amazing! From walk-thru to wedding day, Kayla and Adisson were knowledgeable about the space and vendors, attentive to my desires, flexible, and helpful in helping me craft my perfect day. My wedding day ran as smoothly as a wedding day could go. 10/10, highly recommend!
Reviewed on 26-07-2022
Bilynn Givens (bride) 4 out of 5 Rating
Wedding Date 27-02-2022
Our wedding at The Olana was absolutely beautiful and everything we wanted. Our guests were amazed at the venue and loved seeing everything it has to offer. We went with the cocktail style buffet as well as an action station and carving station and the food was amazing. We loved all of it. We did have at least 3 different managers that were there from the time we signed the contract to the time we had our wedding, but really only worked with 2 of them: Jordan and Kayla. Both were wonderful. Kayla was our go to before and during the wedding and she was amazing. She went above and beyond for us. The heating didn’t work in the bridal suite which was a big problem because I got married in February and it had iced and snowed that week. It was uncomfortably cold in the suite the day of and my mom and planner had to go to Walmart to get us blankets so we wouldn’t be quite as uncomfortable. I wish that was something we had been warned about when we had our rehearsal there the day before so we could have been prepared. Other than that everything was great. I would definitely suggest having a wedding planner though to help.
Reviewed on 03-05-2022
Wedding Date 27-02-2022
Our wedding at The Olana was absolutely beautiful and everything we wanted. Our guests were amazed at the venue and loved seeing everything it has to offer. We went with the cocktail style buffet as well as an action station and carving station and the food was amazing. We loved all of it. We did have at least 3 different managers that were there from the time we signed the contract to the time we had our wedding, but really only worked with 2 of them: Jordan and Kayla. Both were wonderful. Kayla was our go to before and during the wedding and she was amazing. She went above and beyond for us. The heating didn’t work in the bridal suite which was a big problem because I got married in February and it had iced and snowed that week. It was uncomfortably cold in the suite the day of and my mom and planner had to go to Walmart to get us blankets so we wouldn’t be quite as uncomfortable. I wish that was something we had been warned about when we had our rehearsal there the day before so we could have been prepared. Other than that everything was great. I would definitely suggest having a wedding planner though to help.
Reviewed on 03-05-2022
Sara D (other) 5 out of 5 Rating
Wedding Date 24-10-2020
I can not say enough wonderful things about The Olana! I was a bridesmaid in my best friends wedding and found everything about this venue so appealing. The entire evening ran smoothly. Staff and management were both wonderful. I will absolutely be recommending this venue to my other friends and family in Texas!
Reviewed on 02-03-2022
Wedding Date 24-10-2020
I can not say enough wonderful things about The Olana! I was a bridesmaid in my best friends wedding and found everything about this venue so appealing. The entire evening ran smoothly. Staff and management were both wonderful. I will absolutely be recommending this venue to my other friends and family in Texas!
Reviewed on 02-03-2022
Caitlyn C (guest) 5 out of 5 Rating
Wedding Date 24-10-2020
So stunning! My cousin got married here and we were not disappointed! Such a beautiful and easy to work with venue. Everyone was very professional and organized!
Reviewed on 02-03-2022
Wedding Date 24-10-2020
So stunning! My cousin got married here and we were not disappointed! Such a beautiful and easy to work with venue. Everyone was very professional and organized!
Reviewed on 02-03-2022
Courtney Simeon (guest) 5 out of 5 Rating
We attended a wedding here a few weeks ago. It was stunning! The bride and groom raves about the Experience they had with the venue and coordinators. Very professional and easy to work with. What a beautiful wedding!
Reviewed on 02-03-2022
We attended a wedding here a few weeks ago. It was stunning! The bride and groom raves about the Experience they had with the venue and coordinators. Very professional and easy to work with. What a beautiful wedding!
Reviewed on 02-03-2022
Marti Dunton (other) 1 out of 5 Rating
Wedding Date 28-12-2021
I've been waiting to write this review to see if the Olana would work to make things right, but they did not. PLEASE read the negative reviews on this site and don't just assume they are incorrect or not the norm. Going back through the negative reviews, I feel like I could have written every single one of them. The Olana is NOT WORTH THE MONEY!!! First of all, they are VERY difficult to communicate with. You can only communicate through their portal and it is not user friendly in the least. There are so many hidden fees and no possible way to get back your $1500 deposit. After the wedding, we walked through with the manager who said that we left the venue spotless and should not have any trouble getting back our deposit. After 8 weeks, I emailed and asked when we could expect our deposit and were told they had refunded our credit card already. We informed them they had not, so they said they were keeping the entire deposit to pay for credit card fees!! Why would they (all of a sudden) charge credit card fees 8 weeks later?!?!? Wouldn't you charge that fee each time you ran our card?! Other issues includes the brides room/grooms room not being ready when we arrived (We paid $500 for an extra hour,) the temp in both rooms was so hot it was unbearable (in Dec!!) The photo booth was inoperable (never got any of those pics.) The manager alarmed the bride that there was not enough cake for the guests (There were several sheet cakes to be served and were all in the kitchen! But why would she tell THE BRIDE this instead of the planner or the MOB?!) No one was there to show bridal party were to set up (one manager out with COVID and the other didn't show up until one hour before ceremony.)Bridal party was told they could not use 3rd floor theater when we paid extra to be able to use it! I was just so very disappointed in the venue especially for the crazy amount of money we paid.Please save yourself the headache and keep looking!!!
Reviewed on 26-02-2022
Wedding Date 28-12-2021
I've been waiting to write this review to see if the Olana would work to make things right, but they did not. PLEASE read the negative reviews on this site and don't just assume they are incorrect or not the norm. Going back through the negative reviews, I feel like I could have written every single one of them. The Olana is NOT WORTH THE MONEY!!! First of all, they are VERY difficult to communicate with. You can only communicate through their portal and it is not user friendly in the least. There are so many hidden fees and no possible way to get back your $1500 deposit. After the wedding, we walked through with the manager who said that we left the venue spotless and should not have any trouble getting back our deposit. After 8 weeks, I emailed and asked when we could expect our deposit and were told they had refunded our credit card already. We informed them they had not, so they said they were keeping the entire deposit to pay for credit card fees!! Why would they (all of a sudden) charge credit card fees 8 weeks later?!?!? Wouldn't you charge that fee each time you ran our card?! Other issues includes the brides room/grooms room not being ready when we arrived (We paid $500 for an extra hour,) the temp in both rooms was so hot it was unbearable (in Dec!!) The photo booth was inoperable (never got any of those pics.) The manager alarmed the bride that there was not enough cake for the guests (There were several sheet cakes to be served and were all in the kitchen! But why would she tell THE BRIDE this instead of the planner or the MOB?!) No one was there to show bridal party were to set up (one manager out with COVID and the other didn't show up until one hour before ceremony.)Bridal party was told they could not use 3rd floor theater when we paid extra to be able to use it! I was just so very disappointed in the venue especially for the crazy amount of money we paid.Please save yourself the headache and keep looking!!!
Reviewed on 26-02-2022
Monica C (other) 5 out of 5 Rating
As mother of the bride, I wanted my daughters wedding day to be magical. The Olana didn’t disappoint!! The venue is unique and breathtaking. The staff was accommodating, helpful and friendly. We had 145 guests with an open bar that ran smoothly. The Olana met and exceeded all my expectation and provided that magical day for the bride and groom. I highly encourage brides to book the Olana.
Reviewed on 17-02-2022
As mother of the bride, I wanted my daughters wedding day to be magical. The Olana didn’t disappoint!! The venue is unique and breathtaking. The staff was accommodating, helpful and friendly. We had 145 guests with an open bar that ran smoothly. The Olana met and exceeded all my expectation and provided that magical day for the bride and groom. I highly encourage brides to book the Olana.
Reviewed on 17-02-2022
Marissa H (bride) 1 out of 5 Rating
Wedding Date 08-10-2021
Just 13 months ago, I was in the same boat as you. After postponing our wedding twice due to COVID, we needed to choose a new venue. I read some concerning reviews regarding The Olana but decided to ignore them due to how beautiful the venue was. I figured with such a strong vendor team and wedding planner, I wouldn’t have to worry. I was wrong. The first red flag was the contract. It is air-tight, and strongly in favor of The Olana. Be very careful reading through it as once it’s signed, you are ultimately responsible for any possible thing that could go wrong. After signing the contract, communication with the venue quickly changed. In the 13 months I worked with The Olana, I spoke with three different General Managers. The communication was terrible. How can a venue run well if they cannot keep their own staff? On the day of the wedding, my floral team arrived to the venue and found that it had not been cleaned from the night before, and proceeded to sweep up the reception hall. We paid the extra fees ($750 per hour) for our wedding party to arrive at 9am to start getting ready. At 9am, as we were on our way to the venue, I received a text from The Olana’s Day of Coordinator stating that due to personal reasons, she would not be able to arrive by 9am to let us into the building, and told us to check to see if the side door was open while we waited for other staff members to arrive. I understand things come up, but for a $750 per hour fee, my expectation is that there is a better back up plan than checking if the doors are open. During our details meeting we noted that we wanted pre-drink service to start at 10:30am. Drink service was not started until 1pm. Note: outside alcohol is not allowed at any time and there are stiff penalties (have to love that air-tight contract). The day proceeded on and everything appeared to be going better until running into bar issues during the reception. The bar ran out of multiple types of alcohol prior to our contracted 4 hours of full bar service end time. My wedding planning planner spoke with The Olana’s Day of Coordinator during the event to make her aware of the situation and she refused to act. After our wedding, I was surprised to see The Olana deducted $250.00 from our security deposit check with no communication as to why. I reached out to The Olana’s management who advised us that money was deducted due to excessive cleaning, meaning their staff had to sweep up leftover florals and move the trash bags from sitting next to the dumpster to into the dumpster. When I followed up with my wedding planner, she assured me that her staff stayed late making sure everything was clean while The Olana staff sat to the side. The trash bags were placed next to the dumpster because the dumpster was already full and overflowing when the trash bags were brought out. The Olana’s management made no effort to resolve any of these issues. My husband and I requested compensation for running out of multiple types of alcohol and was told they do not provide “refunds or reimbursements” despite the fact that they failed to fulfill their part of the contract that clearly states full bar service for “4 hours with 3 domestic beer, 3 wine selections and 4 spirit selections”. I could go on with more examples of what a nightmare The Olana was but unfortunately The Knot limits the length of a review. From one bride to another, save yourself the unnecessary stress (and money) and stay far away from The Olana.
Reviewed on 16-01-2022
Wedding Date 08-10-2021
Just 13 months ago, I was in the same boat as you. After postponing our wedding twice due to COVID, we needed to choose a new venue. I read some concerning reviews regarding The Olana but decided to ignore them due to how beautiful the venue was. I figured with such a strong vendor team and wedding planner, I wouldn’t have to worry. I was wrong. The first red flag was the contract. It is air-tight, and strongly in favor of The Olana. Be very careful reading through it as once it’s signed, you are ultimately responsible for any possible thing that could go wrong. After signing the contract, communication with the venue quickly changed. In the 13 months I worked with The Olana, I spoke with three different General Managers. The communication was terrible. How can a venue run well if they cannot keep their own staff? On the day of the wedding, my floral team arrived to the venue and found that it had not been cleaned from the night before, and proceeded to sweep up the reception hall. We paid the extra fees ($750 per hour) for our wedding party to arrive at 9am to start getting ready. At 9am, as we were on our way to the venue, I received a text from The Olana’s Day of Coordinator stating that due to personal reasons, she would not be able to arrive by 9am to let us into the building, and told us to check to see if the side door was open while we waited for other staff members to arrive. I understand things come up, but for a $750 per hour fee, my expectation is that there is a better back up plan than checking if the doors are open. During our details meeting we noted that we wanted pre-drink service to start at 10:30am. Drink service was not started until 1pm. Note: outside alcohol is not allowed at any time and there are stiff penalties (have to love that air-tight contract). The day proceeded on and everything appeared to be going better until running into bar issues during the reception. The bar ran out of multiple types of alcohol prior to our contracted 4 hours of full bar service end time. My wedding planning planner spoke with The Olana’s Day of Coordinator during the event to make her aware of the situation and she refused to act. After our wedding, I was surprised to see The Olana deducted $250.00 from our security deposit check with no communication as to why. I reached out to The Olana’s management who advised us that money was deducted due to excessive cleaning, meaning their staff had to sweep up leftover florals and move the trash bags from sitting next to the dumpster to into the dumpster. When I followed up with my wedding planner, she assured me that her staff stayed late making sure everything was clean while The Olana staff sat to the side. The trash bags were placed next to the dumpster because the dumpster was already full and overflowing when the trash bags were brought out. The Olana’s management made no effort to resolve any of these issues. My husband and I requested compensation for running out of multiple types of alcohol and was told they do not provide “refunds or reimbursements” despite the fact that they failed to fulfill their part of the contract that clearly states full bar service for “4 hours with 3 domestic beer, 3 wine selections and 4 spirit selections”. I could go on with more examples of what a nightmare The Olana was but unfortunately The Knot limits the length of a review. From one bride to another, save yourself the unnecessary stress (and money) and stay far away from The Olana.
Reviewed on 16-01-2022
Sarah Kindig (bride) 3 out of 5 Rating
Wedding Date 20-11-2021
While the space itself is absolutely stunning and on a nice day cannot be beat, be prepared for some SERIOUS struggles if you book with the Olana. Their teams communication is less than subpar. We went several months without ever hearing from someone, and kept calling until we finally got a regular contact. Then, no one communicated that the tasting was not included in our cost and to attend an open house if we wanted to try the food - so we never got to try the food before our wedding, which made us incredibly nervous. Lastly, they took money out of our deposit because one of our vendors apparently left late, but this was not communicated to us until we reached out to find out why we didn’t get the full amount. Their communication is pitiful and overall, while we loved the venue, I would recommend looking elsewhere! Not worth the frustrations along the way.
Reviewed on 27-11-2021
Wedding Date 20-11-2021
While the space itself is absolutely stunning and on a nice day cannot be beat, be prepared for some SERIOUS struggles if you book with the Olana. Their teams communication is less than subpar. We went several months without ever hearing from someone, and kept calling until we finally got a regular contact. Then, no one communicated that the tasting was not included in our cost and to attend an open house if we wanted to try the food - so we never got to try the food before our wedding, which made us incredibly nervous. Lastly, they took money out of our deposit because one of our vendors apparently left late, but this was not communicated to us until we reached out to find out why we didn’t get the full amount. Their communication is pitiful and overall, while we loved the venue, I would recommend looking elsewhere! Not worth the frustrations along the way.
Reviewed on 27-11-2021
Rose LoBosco (bride) 1 out of 5 Rating
Wedding Date 23-10-2021
It pains me to write this review, but I want other brides to know what I went through before they decide to book this venue. First I want to say the venue is absolutely stunning. Could not be any more beautiful. And I want to say that Joche who did all my decor and florals went above and beyond and absolutely over delivered. If it wasn’t for him, the day would have been completely ruined.The management at Olana disappointed me so horribly the day of my wedding. So many things went wrong. They are short staffed, the plates food presentation was laughable...I was so embarrassed. And We spared no expense. I can’t imagine what we would have gotten had we spent less. We not only had the highest tier of everything the Olana offered, but we paid more on top of that to make the food better and to have more of it....and again, so disappointing. The entire venue....the bride and groom suites, outside in the front lawn, literally everywhere was so dirty from the event the night before. So shocking. The tables were not set up correctly...after repeated emails and conversations with multiple people. The food in the groom’s suite was not what we paid for and expected...cucumber sandwiches with 2 slices of cucumber and salad is all they got! And spoons to eat their salad with. Horrifying. No champagne was poured for our welcome toast...guests were asking me if they could have wine... I cannot even explain the embarrassment. Not even the kid’s meals were right. The salmon we ordered was not right either...everything that could have gone wrong, did. CoHost entertain that comes with the highest tier package we purchased didn’t play any of the songs we uploaded into their app....and they butchered our name for our grand entrance. Jenny Layne that did our wedding cake (also came with the highest package we purchased)...delivered a GREY wedding cake. Our cake should have been with with cream colored leaves. When I say everything went wrong...I literally mean everything. The venue will say yes to everything and tell you what you want to hear, but they will not deliver on any of it. No matter how much you pay and how many conversations you have. I really don’t understand how they could do business this way.
Reviewed on 25-10-2021
Wedding Date 23-10-2021
It pains me to write this review, but I want other brides to know what I went through before they decide to book this venue. First I want to say the venue is absolutely stunning. Could not be any more beautiful. And I want to say that Joche who did all my decor and florals went above and beyond and absolutely over delivered. If it wasn’t for him, the day would have been completely ruined.The management at Olana disappointed me so horribly the day of my wedding. So many things went wrong. They are short staffed, the plates food presentation was laughable...I was so embarrassed. And We spared no expense. I can’t imagine what we would have gotten had we spent less. We not only had the highest tier of everything the Olana offered, but we paid more on top of that to make the food better and to have more of it....and again, so disappointing. The entire venue....the bride and groom suites, outside in the front lawn, literally everywhere was so dirty from the event the night before. So shocking. The tables were not set up correctly...after repeated emails and conversations with multiple people. The food in the groom’s suite was not what we paid for and expected...cucumber sandwiches with 2 slices of cucumber and salad is all they got! And spoons to eat their salad with. Horrifying. No champagne was poured for our welcome toast...guests were asking me if they could have wine... I cannot even explain the embarrassment. Not even the kid’s meals were right. The salmon we ordered was not right either...everything that could have gone wrong, did. CoHost entertain that comes with the highest tier package we purchased didn’t play any of the songs we uploaded into their app....and they butchered our name for our grand entrance. Jenny Layne that did our wedding cake (also came with the highest package we purchased)...delivered a GREY wedding cake. Our cake should have been with with cream colored leaves. When I say everything went wrong...I literally mean everything. The venue will say yes to everything and tell you what you want to hear, but they will not deliver on any of it. No matter how much you pay and how many conversations you have. I really don’t understand how they could do business this way.
Reviewed on 25-10-2021
Samira Jiwani (bride) 5 out of 5 Rating
Wedding Date 02-08-2021
My husband and I had our beautiful wedding at The Olana on 8/2/21! Our original wedding date was 4/4/20 and like many other couples, we had to postpone! We dealt with a few managers/sales reps since we contracted back in early 2019 and Wendy was the best of them all! She made our wedding the most amazing day we could have EVER asked for! We had only met Wendy once, but felt like we had known her for years! She was accommodating to our needs, helpful with our wants, and so informative. She was always 10 steps ahead of us! On top of the amazing service, Olana is the most beautiful wedding venue and our guests still talk about how much they enjoyed our day, especially the wedding party! Most of our guests are in the north suburbs of Dallas so location was very convenient for us and our guests! Thank you Olana for hosting our wedding! And special thank you Wendy for making us feel like royals on our wedding day!
Reviewed on 15-09-2021
Wedding Date 02-08-2021
My husband and I had our beautiful wedding at The Olana on 8/2/21! Our original wedding date was 4/4/20 and like many other couples, we had to postpone! We dealt with a few managers/sales reps since we contracted back in early 2019 and Wendy was the best of them all! She made our wedding the most amazing day we could have EVER asked for! We had only met Wendy once, but felt like we had known her for years! She was accommodating to our needs, helpful with our wants, and so informative. She was always 10 steps ahead of us! On top of the amazing service, Olana is the most beautiful wedding venue and our guests still talk about how much they enjoyed our day, especially the wedding party! Most of our guests are in the north suburbs of Dallas so location was very convenient for us and our guests! Thank you Olana for hosting our wedding! And special thank you Wendy for making us feel like royals on our wedding day!
Reviewed on 15-09-2021
Raquel Medina (bride) 5 out of 5 Rating
Wedding Date 13-08-2021
Everything about this venue was simply magical!! It was the first and only venue we visited. We had our first tour of the venue with Kristie, who is not only a sweetheart, but also very knowledgeable. Something that we both appreciated was how transparent and sincere Kristie was about what the venue could offer us during the time of COVID. The next day we booked The Olana and began working with Wendy and Chelsea; both amazing as well! Chelsea and Wendy were always available and so patient with me the last couple of months when I would bombard them with guest count changes and table setting changes. Booking our photoshoots and details meetings was very easy as well. The day of the wedding we got to work with Cristal who was so attentive to us the whole night! The waiting staff was an absolute delight to work with as well. They took care of all of us the whole night, and our guests really appreciated it. The catering was amazing as well. There was no appetizer or dish that we did not love! We are forever thankful for the great team that helped turn or dream wedding into reality!
Reviewed on 22-08-2021
Wedding Date 13-08-2021
Everything about this venue was simply magical!! It was the first and only venue we visited. We had our first tour of the venue with Kristie, who is not only a sweetheart, but also very knowledgeable. Something that we both appreciated was how transparent and sincere Kristie was about what the venue could offer us during the time of COVID. The next day we booked The Olana and began working with Wendy and Chelsea; both amazing as well! Chelsea and Wendy were always available and so patient with me the last couple of months when I would bombard them with guest count changes and table setting changes. Booking our photoshoots and details meetings was very easy as well. The day of the wedding we got to work with Cristal who was so attentive to us the whole night! The waiting staff was an absolute delight to work with as well. They took care of all of us the whole night, and our guests really appreciated it. The catering was amazing as well. There was no appetizer or dish that we did not love! We are forever thankful for the great team that helped turn or dream wedding into reality!
Reviewed on 22-08-2021
Rachel Pozzi (bride) 5 out of 5 Rating
Wedding Date 24-07-2021
The Olana is a beautiful venue with a great story behind it. While we were planning our wedding, the management turned over and it was for the best. Chelsea is incredible and is there to support you, she’s knowledgeable and wants to help make your dream day come true. We had a hiccup at the end of the night, we paid extra the week before the wedding to add an hour to the end of the night and paid for the venue and bar to be extended and they tried to shut it down early twice and we were very frustrated about it given the amount of money we spent to add time. However, it’s likely because we waited until the last minute that communication wasn’t great so plan ahead and you likely won’t have issues. I couldn’t imagine getting married anywhere else and our wedding was truly a dream come true.
Reviewed on 12-08-2021
Wedding Date 24-07-2021
The Olana is a beautiful venue with a great story behind it. While we were planning our wedding, the management turned over and it was for the best. Chelsea is incredible and is there to support you, she’s knowledgeable and wants to help make your dream day come true. We had a hiccup at the end of the night, we paid extra the week before the wedding to add an hour to the end of the night and paid for the venue and bar to be extended and they tried to shut it down early twice and we were very frustrated about it given the amount of money we spent to add time. However, it’s likely because we waited until the last minute that communication wasn’t great so plan ahead and you likely won’t have issues. I couldn’t imagine getting married anywhere else and our wedding was truly a dream come true.
Reviewed on 12-08-2021
Tien Hoang (bride) 1 out of 5 Rating
Wedding Date 06-06-2021
The venue is stunning, but the nightmare these people will put you through isn’t worth it. We got passed through 3 different people who don’t care and don’t know our story personally to try to accommodate us. Not only we felt uncared for, but were also awfully discriminated. We were taken advantage of our horrible situation and then were ignored when we tried to reach out about all the problems. I have in writing that they owing us money, admit that they cannot fullfill their promises, and yet do nothing about it. We came here 6 weeks before our wedding because our old venue had just canceled on us due to unfinished construction. Sarah seemed to be emphasizing with our heart breaking event, promised us that when we signed, they would start helping us planning RIGHT AWAY & there will be efficient staff for our large amount of drinking guests. The moment we signed is when we got passed on to the next person, Chelsea, who did not reach out to us right away until I tried to ask Sarah, just so I got sent a link to book an appointment with her, with the first availability being 2 MORE WEEKS! Which means I won’t know who my coordinator is till 3.5 weeks before my wedding because I asked Sarah to add one for $976 because we was supposed to have one with our old venue. 2 weeks finally came just for us to find out that there will be no coordinator, Chelsea’s exact words were “your coordinator will be whoever work at the venue that day”, meaning I’m paying $976 extra for someone who will be doing their job anyways? So we said we don’t want that. At that time, our last payment still won’t be due for another 2 days. I asked Chelsea to adjust our balance but she failed to respond in time, leaving us no choice but had to overpaid so we can pay before the due date. She then responded 4 days later saying that we can use that credit towards other enhancements. Our wedding day finally came, when I first met my “almost coordinator” Wendy. According to the coordinator I hired myself, she had to chase Wendy down for things multiple times that day because she wasn’t around multiple times. There were 2 bartenders at the 2 bar spots during our cocktail hour. During the reception, there is ONE bartender serving the whole 250 people reception! (I paid over $8K for the bar of basic drinks) When we complain, Wendy, who was supposed to be managing, stepped in to serve drinks! At the end of the night, our bridal party and us stayed and cleaned up to make sure we won’t get charge. We picked every piece of trash, bottles and cans, every flower petals in the dark, inside the ballroom and outdoor, and even took the trashes out. According to Wendy, they don’t have enough staffs and since we don’t use the Olana caterer, we had to clean all up. My coordinator and I walked around the whole venue, making sure with Wendy everything was good, we confirmed with her multiple times. Wendy clearly said she will process the refund tomorrow morning. 2 weeks later we got the check for only half of our deposit, without any words. I had to email them to ask, and the answers were for “stained linens”. I requested them to charge the damages to the money they are still oweing me instead, but and the general manager Chelsea’s final response after my multiple efforts to reach out was “I do apologize if the promise was made by the sale team, but there is nothing more that I am able to offer” I tried reach out multiple times to make things right but they ignored us.
Reviewed on 26-07-2021
Wedding Date 06-06-2021
The venue is stunning, but the nightmare these people will put you through isn’t worth it. We got passed through 3 different people who don’t care and don’t know our story personally to try to accommodate us. Not only we felt uncared for, but were also awfully discriminated. We were taken advantage of our horrible situation and then were ignored when we tried to reach out about all the problems. I have in writing that they owing us money, admit that they cannot fullfill their promises, and yet do nothing about it. We came here 6 weeks before our wedding because our old venue had just canceled on us due to unfinished construction. Sarah seemed to be emphasizing with our heart breaking event, promised us that when we signed, they would start helping us planning RIGHT AWAY & there will be efficient staff for our large amount of drinking guests. The moment we signed is when we got passed on to the next person, Chelsea, who did not reach out to us right away until I tried to ask Sarah, just so I got sent a link to book an appointment with her, with the first availability being 2 MORE WEEKS! Which means I won’t know who my coordinator is till 3.5 weeks before my wedding because I asked Sarah to add one for $976 because we was supposed to have one with our old venue. 2 weeks finally came just for us to find out that there will be no coordinator, Chelsea’s exact words were “your coordinator will be whoever work at the venue that day”, meaning I’m paying $976 extra for someone who will be doing their job anyways? So we said we don’t want that. At that time, our last payment still won’t be due for another 2 days. I asked Chelsea to adjust our balance but she failed to respond in time, leaving us no choice but had to overpaid so we can pay before the due date. She then responded 4 days later saying that we can use that credit towards other enhancements. Our wedding day finally came, when I first met my “almost coordinator” Wendy. According to the coordinator I hired myself, she had to chase Wendy down for things multiple times that day because she wasn’t around multiple times. There were 2 bartenders at the 2 bar spots during our cocktail hour. During the reception, there is ONE bartender serving the whole 250 people reception! (I paid over $8K for the bar of basic drinks) When we complain, Wendy, who was supposed to be managing, stepped in to serve drinks! At the end of the night, our bridal party and us stayed and cleaned up to make sure we won’t get charge. We picked every piece of trash, bottles and cans, every flower petals in the dark, inside the ballroom and outdoor, and even took the trashes out. According to Wendy, they don’t have enough staffs and since we don’t use the Olana caterer, we had to clean all up. My coordinator and I walked around the whole venue, making sure with Wendy everything was good, we confirmed with her multiple times. Wendy clearly said she will process the refund tomorrow morning. 2 weeks later we got the check for only half of our deposit, without any words. I had to email them to ask, and the answers were for “stained linens”. I requested them to charge the damages to the money they are still oweing me instead, but and the general manager Chelsea’s final response after my multiple efforts to reach out was “I do apologize if the promise was made by the sale team, but there is nothing more that I am able to offer” I tried reach out multiple times to make things right but they ignored us.
Reviewed on 26-07-2021
Crystal Tran (bride) 5 out of 5 Rating
Wedding Date 21-05-2021
The Olana was my dream wedding venue I got fortunate enough to book due to having to cancel my first venue as a covid bride. From my first point of contact Etheny to my last with Chelsea they were all so organized and very timely with their responses to my questions! My guests really enjoyed the beautiful interiors and exteriors of the venue. My husband and I got to enjoy our day without any flaws. I am grateful to have an exceptional team to execute the details of my big day.
Reviewed on 08-07-2021
Wedding Date 21-05-2021
The Olana was my dream wedding venue I got fortunate enough to book due to having to cancel my first venue as a covid bride. From my first point of contact Etheny to my last with Chelsea they were all so organized and very timely with their responses to my questions! My guests really enjoyed the beautiful interiors and exteriors of the venue. My husband and I got to enjoy our day without any flaws. I am grateful to have an exceptional team to execute the details of my big day.
Reviewed on 08-07-2021
Kristin Glancy (bride) 5 out of 5 Rating
Wedding Date 13-06-2021
We had an amazing experience with The Olana this past weekend for our wedding, in specific Chelsea was a great help! She was extremely responsive and helped us tremendously the day of. The venue is stunning and the food was amazing. The preferred vendors, CoHost Entertainment and Joche Events were absolutely amazing. The made the wedding fun and beautiful. Only negative was the preferred vendor, Linda Lyons with stationary. She was extremely rude, impossible to get ahold of, and screwed up our order.
Reviewed on 17-06-2021
Wedding Date 13-06-2021
We had an amazing experience with The Olana this past weekend for our wedding, in specific Chelsea was a great help! She was extremely responsive and helped us tremendously the day of. The venue is stunning and the food was amazing. The preferred vendors, CoHost Entertainment and Joche Events were absolutely amazing. The made the wedding fun and beautiful. Only negative was the preferred vendor, Linda Lyons with stationary. She was extremely rude, impossible to get ahold of, and screwed up our order.
Reviewed on 17-06-2021
Helena Meudt (bride) 1 out of 5 Rating
Wedding Date 21-03-2021
Because the whole process was a joke. We were promised so many things and your management clearly underdelivered. For instances like a private menu tasting. Then we’re told we had to pay $700!? Like really? I’m sorry but I’ve been to 5 star restaurants for the same price. When this GLOBAL PANDEMIC happened and my salon was shutdown for almost 3 months! I asked for a pause on payments temporary because I had ZERO money coming in and all y’all basically said was tough. That’s a darn shame to put y’all in the category as businesses that don’t care if you have be personally affected by COVID. When we signed or original contract we paid for a “day of coordinator” and at our final payment meeting we were told we had to pay more for now a wedding planner to do the same thing we thought we already paid for. Fast forward, to our rehearsal day your whole estate was terrible from wedding before. The lawn wasn’t mowed, there was trash and beer cans everywhere, not to mention the wasps nests and ant piles we stepped in. The coordinator that day failed to inform me nor my planner that they were not even going to put a few chairs out for us and locked the doors to not even let us use the bathroom?! The day of the actual wedding we showed up with my planner at 11:55 just for them to literally make us wait outside with all of our stuff till EXACTLY 12pm? I would of paid extra for the 5 minutes since y’all love to nickel and dime people. Nobody would take our calls or emails the whole time. My planner had to physically drive up there to get in touch With someone to pay our dues. Your management apparently doesn’t want money. And to top it off after our wedding we were told “we damaged suits” and brought alcohol. Now I work for a very high profile salon and this is exactly what we do for a living is do hair and makeup for wedding, we know how to take care of wedding venues. When asked for proof nobody emailed me back which is just another reason why this facility is a joke and loves to rob people. I would NEVER RECOMMEND ANYONE TO THIS PLACE. Not that your management cares but before our below mediocre Experience here I had 6 people I recommended The Olana to and you lost all of them. #Sorrynotsorry -Xoxo Helena Costello
Reviewed on 18-05-2021
Wedding Date 21-03-2021
Because the whole process was a joke. We were promised so many things and your management clearly underdelivered. For instances like a private menu tasting. Then we’re told we had to pay $700!? Like really? I’m sorry but I’ve been to 5 star restaurants for the same price. When this GLOBAL PANDEMIC happened and my salon was shutdown for almost 3 months! I asked for a pause on payments temporary because I had ZERO money coming in and all y’all basically said was tough. That’s a darn shame to put y’all in the category as businesses that don’t care if you have be personally affected by COVID. When we signed or original contract we paid for a “day of coordinator” and at our final payment meeting we were told we had to pay more for now a wedding planner to do the same thing we thought we already paid for. Fast forward, to our rehearsal day your whole estate was terrible from wedding before. The lawn wasn’t mowed, there was trash and beer cans everywhere, not to mention the wasps nests and ant piles we stepped in. The coordinator that day failed to inform me nor my planner that they were not even going to put a few chairs out for us and locked the doors to not even let us use the bathroom?! The day of the actual wedding we showed up with my planner at 11:55 just for them to literally make us wait outside with all of our stuff till EXACTLY 12pm? I would of paid extra for the 5 minutes since y’all love to nickel and dime people. Nobody would take our calls or emails the whole time. My planner had to physically drive up there to get in touch With someone to pay our dues. Your management apparently doesn’t want money. And to top it off after our wedding we were told “we damaged suits” and brought alcohol. Now I work for a very high profile salon and this is exactly what we do for a living is do hair and makeup for wedding, we know how to take care of wedding venues. When asked for proof nobody emailed me back which is just another reason why this facility is a joke and loves to rob people. I would NEVER RECOMMEND ANYONE TO THIS PLACE. Not that your management cares but before our below mediocre Experience here I had 6 people I recommended The Olana to and you lost all of them. #Sorrynotsorry -Xoxo Helena Costello
Reviewed on 18-05-2021
Cristina Armenta (bride) 5 out of 5 Rating
Wedding Date 27-03-2021
The Olana was my venue for my wedding March 2021 which I found through The Knot. I was looking for elegance and a one of a kind experience for my guests, and I found that and so much more at The Olana. Wendy V, assistant GM at the Olana did an amazing job welcoming me and guiding me throughout the entire wedding process. The first time I met her we talked for over 2 hours. She made me feel so at ease, like I had known her my whole life. She answered all of my questions, & helped with my vision for the day. I walked out of there knowing I was in good hands. She was with me 100% of the way, helped me with all of my crazy requests, and on the day of my wedding, was in the background handling everything, including my wild guests, perfectly. Every small request that was asked of her was done seamlessly. I could not have asked for a better experience. Thank you, Wendy and to The Olana for an incredible wedding experience.
Reviewed on 29-04-2021
Wedding Date 27-03-2021
The Olana was my venue for my wedding March 2021 which I found through The Knot. I was looking for elegance and a one of a kind experience for my guests, and I found that and so much more at The Olana. Wendy V, assistant GM at the Olana did an amazing job welcoming me and guiding me throughout the entire wedding process. The first time I met her we talked for over 2 hours. She made me feel so at ease, like I had known her my whole life. She answered all of my questions, & helped with my vision for the day. I walked out of there knowing I was in good hands. She was with me 100% of the way, helped me with all of my crazy requests, and on the day of my wedding, was in the background handling everything, including my wild guests, perfectly. Every small request that was asked of her was done seamlessly. I could not have asked for a better experience. Thank you, Wendy and to The Olana for an incredible wedding experience.
Reviewed on 29-04-2021
Amber Davis (guest) 5 out of 5 Rating
Wedding Date 10-04-2021
I recently attended a wedding there and the venue is beautiful. The assistant Wendy and her staff were all very professional and had everything well organized. Whenever I am looking for a venue I will not hesitate to book it there because they are all very nice.
Reviewed on 26-04-2021
Wedding Date 10-04-2021
I recently attended a wedding there and the venue is beautiful. The assistant Wendy and her staff were all very professional and had everything well organized. Whenever I am looking for a venue I will not hesitate to book it there because they are all very nice.
Reviewed on 26-04-2021
Bryanna Flores (guest) 5 out of 5 Rating
Wedding Date 02-01-2021
I recently attended a wedding at The Olana and it was beautiful and the staff was great! The venue itself is gorgeous the food was so tasty and presented so well. This place is every brides dream come true! I would definitely recommend this venue to all brides to be looking for a elegant and classy venue. The staff was so welcoming and nice.
Reviewed on 11-01-2021
Wedding Date 02-01-2021
I recently attended a wedding at The Olana and it was beautiful and the staff was great! The venue itself is gorgeous the food was so tasty and presented so well. This place is every brides dream come true! I would definitely recommend this venue to all brides to be looking for a elegant and classy venue. The staff was so welcoming and nice.
Reviewed on 11-01-2021
Catalina Garcia (guest) 5 out of 5 Rating
Wedding Date 09-01-2021
Being a guest at The Olana is such an honor. To be able to enjoy your friends wedding at such a gorgeous place is a dream come true. The mansion is breath taking. The staff was helpful and always available. The food was perfect and who doesn't love an open bar. Thank you Olana team.... You all did it!!❤
Reviewed on 11-01-2021
Wedding Date 09-01-2021
Being a guest at The Olana is such an honor. To be able to enjoy your friends wedding at such a gorgeous place is a dream come true. The mansion is breath taking. The staff was helpful and always available. The food was perfect and who doesn't love an open bar. Thank you Olana team.... You all did it!!❤
Reviewed on 11-01-2021
alexandria soriano (guest) 5 out of 5 Rating
Wedding Date 08-01-2021
I really loved the venue. The service was so good and helpful.
Reviewed on 09-01-2021
Wedding Date 08-01-2021
I really loved the venue. The service was so good and helpful.
Reviewed on 09-01-2021
Katelyn Key (bride) 5 out of 5 Rating
Wedding Date 30-10-2020
The Olana was great to work with. We booked the venue for its beauty and unbeatable amenities, but we were very pleased with the staff and their catering. Alex is who we toured with and were in correspondence with for the beginning of our booking and she was always very kind and professional. When COVID hit, I know there were a lot of upset brides trying to cancel and reschedule, however, we were fortunate not to face that situation. Our wedding was always scheduled for Friday, October 30, 2020 and we decided to keep our date the same throughout the uncertainty. Despite all odds, the day was perfect and the Olana made it seem like we were in a fairytale. The photos speak for themselves, but Melissa who was our in-house coordinator was there from start to finish helping us set up, bring us things throughout the day, and make sure we had everything packed up at the end of the night. Melissa was amazing and we are so thankful she was a part of getting us to our big day. For our food, we had steak and salmon and it was delicious, as well as the appetizers (I could have eaten a whole plate - they were delicious!!). Thank you to The Olana and Walters for making our wedding dreams come true!
Reviewed on 11-11-2020
Wedding Date 30-10-2020
The Olana was great to work with. We booked the venue for its beauty and unbeatable amenities, but we were very pleased with the staff and their catering. Alex is who we toured with and were in correspondence with for the beginning of our booking and she was always very kind and professional. When COVID hit, I know there were a lot of upset brides trying to cancel and reschedule, however, we were fortunate not to face that situation. Our wedding was always scheduled for Friday, October 30, 2020 and we decided to keep our date the same throughout the uncertainty. Despite all odds, the day was perfect and the Olana made it seem like we were in a fairytale. The photos speak for themselves, but Melissa who was our in-house coordinator was there from start to finish helping us set up, bring us things throughout the day, and make sure we had everything packed up at the end of the night. Melissa was amazing and we are so thankful she was a part of getting us to our big day. For our food, we had steak and salmon and it was delicious, as well as the appetizers (I could have eaten a whole plate - they were delicious!!). Thank you to The Olana and Walters for making our wedding dreams come true!
Reviewed on 11-11-2020
Christina Pinckney (bride) 1 out of 5 Rating
Wedding Date 17-07-2020
The Olana, is a venue owned by Walter Wedding Estates. I was supposed to have my wedding there on July 17th, 2020. In March when COVID hit I noticed many brides posting in bridal Facebook pages that they were having a difficult time rescheduling their wedding date with Walters Wedding Estates. Many brides were given NDAs to sign along with their new contract, fortunately, several consulted with lawyers and refused to sign them. Because I read of multiple reports of the difficulties these brides were having I reached out to The Olana to see what would happen if COVID was still an issue in the future. Their response was:Hi Christina,Thank you so much for reaching out. We completely understand your situation. At this time we are working to reschedule closer-in weddings, and our executive team has not made a decision past May at this time. We would be more than happy to stay in touch and work together as we get closer towards your date, as this is an ongoing situation. Please let us know what questions you have and we will be more than happy to assist. Thank you,Andrew DaltonThe OlanaSo at the time I did not think I needed to worry, as they stated \"we would be more than happy to stay in touch and work together as we get closer towards your date\". Well the date got closer and things were not improving. My fiance and I made the difficult decision in May, 2020 to postpone our large ceremony. So we called The Olana and also had our Wedding Planner reach out to them. Their response was: \"As of right now, we are not allowing July weddings to postpone. We have many June weddings and will be quite busy after that first weekend. Please let me know if anything changes. I will start asking questions about July weddings this week. Unless anything changes with the government and the standards we will not move July weddings.\"We had several phone calls with the managers of The Olana proposing several options such as, taking a weekday in the future, asking if we can use the 2 large deposits we have already paid and do a smaller wedding, but they said we had to pay the full 160 person wedding we contracted for or we would have to forfeit the date and if anything changed they would let us know just 2 weeks before my date. They NOT ONCE offered me a later date or another option. They most definitely in my opinion did not \"work with me\" as they stated in the previous email. Keep in mind we NOT ONCE asked for our money back during this process. We simply wanted to postpone so that our grandparents from Ecuador, California, Nebraska and Michigan could attend our special day. We also DID NOT feel safe hosting a wedding with family members flying in from all over the world, as numbers continue to rise in Texas. We walked away from Walters. We filed with our insurance company in June, but at the time they stated it was our chose to cancel our wedding. In hopes to regain some money we filed a lawsuit against Walters Wedding Estates and The Olana. NOT ONCE did they reach out to us to see how they can be of service. Instead, they sent me an email a week later stating that they have \"released my date\" for not paying the final deposit. Fortunately, after my wedding date I filed with my insurance again and they did pay back the money we lost with Walters, but not after I spent thousands in lawyer fees. They should be ashamed of themselves. If you plan on booking your wedding with them BE CAREFUL, READ YOUR CONTRACT, DO NOT SIGN AN NDA.
Reviewed on 08-09-2020
Wedding Date 17-07-2020
The Olana, is a venue owned by Walter Wedding Estates. I was supposed to have my wedding there on July 17th, 2020. In March when COVID hit I noticed many brides posting in bridal Facebook pages that they were having a difficult time rescheduling their wedding date with Walters Wedding Estates. Many brides were given NDAs to sign along with their new contract, fortunately, several consulted with lawyers and refused to sign them. Because I read of multiple reports of the difficulties these brides were having I reached out to The Olana to see what would happen if COVID was still an issue in the future. Their response was:Hi Christina,Thank you so much for reaching out. We completely understand your situation. At this time we are working to reschedule closer-in weddings, and our executive team has not made a decision past May at this time. We would be more than happy to stay in touch and work together as we get closer towards your date, as this is an ongoing situation. Please let us know what questions you have and we will be more than happy to assist. Thank you,Andrew DaltonThe OlanaSo at the time I did not think I needed to worry, as they stated \"we would be more than happy to stay in touch and work together as we get closer towards your date\". Well the date got closer and things were not improving. My fiance and I made the difficult decision in May, 2020 to postpone our large ceremony. So we called The Olana and also had our Wedding Planner reach out to them. Their response was: \"As of right now, we are not allowing July weddings to postpone. We have many June weddings and will be quite busy after that first weekend. Please let me know if anything changes. I will start asking questions about July weddings this week. Unless anything changes with the government and the standards we will not move July weddings.\"We had several phone calls with the managers of The Olana proposing several options such as, taking a weekday in the future, asking if we can use the 2 large deposits we have already paid and do a smaller wedding, but they said we had to pay the full 160 person wedding we contracted for or we would have to forfeit the date and if anything changed they would let us know just 2 weeks before my date. They NOT ONCE offered me a later date or another option. They most definitely in my opinion did not \"work with me\" as they stated in the previous email. Keep in mind we NOT ONCE asked for our money back during this process. We simply wanted to postpone so that our grandparents from Ecuador, California, Nebraska and Michigan could attend our special day. We also DID NOT feel safe hosting a wedding with family members flying in from all over the world, as numbers continue to rise in Texas. We walked away from Walters. We filed with our insurance company in June, but at the time they stated it was our chose to cancel our wedding. In hopes to regain some money we filed a lawsuit against Walters Wedding Estates and The Olana. NOT ONCE did they reach out to us to see how they can be of service. Instead, they sent me an email a week later stating that they have \"released my date\" for not paying the final deposit. Fortunately, after my wedding date I filed with my insurance again and they did pay back the money we lost with Walters, but not after I spent thousands in lawyer fees. They should be ashamed of themselves. If you plan on booking your wedding with them BE CAREFUL, READ YOUR CONTRACT, DO NOT SIGN AN NDA.
Reviewed on 08-09-2020
Madden Mengwasser (bride) 5 out of 5 Rating
Wedding Date 08-08-2020
The Olana was a stunningly, beautiful backdrop for my wedding. If you are looking for a venue that will wow your guests and provide a variety of gorgeous locations for your wedding photos, this is the venue for you!
Reviewed on 31-08-2020
Wedding Date 08-08-2020
The Olana was a stunningly, beautiful backdrop for my wedding. If you are looking for a venue that will wow your guests and provide a variety of gorgeous locations for your wedding photos, this is the venue for you!
Reviewed on 31-08-2020
Danyelle Choice (bride) 5 out of 5 Rating
Wedding Date 26-07-2020
This is going to be a little lengthy, but necessary. My wedding planner suggested this venue to us back in 03/2019. We were able to view and walk the property at that time. We booked our original date for 5/2/2020. The process was easy and everything was thoroughly explained to us by Alex. Taking our engagement photos and my bridal photos at the venue was easy and I had no issues. Now, Covid did make us reschedule our date. I believe the venue did an exceptional job with the options given. Understand, weddings from April to May 10 were asked to reschedule and were given the available dates. We chose July 26 which was a Sunday even though our original date was a Saturday. We had a credit because of this and we were able to upgrade and have the ceremony on the 3rd floor in the Ballroom. No biggie to us, we understood the circumstances and they were trying their best to get everyone accommodated. I believe it is very distasteful for any bride to have asked the venue to reschedule another bride so they could have their date. ALSO, THERE IS NO PREMIUM COST DEPENDING ON THE SEASON, which is under another review. Holiday may be extra but not because of what season we're in.Our wedding day was everything I could have dreamed of. Melissa was wonderful and very prompt at responding to my emails. She made sure everything I asked for was provided. I literally have no complaints whatsoever with my experience. Having my wedding at The Olana was a dream come true. Yes, it may be considered pricey but trust me you are getting what you pay for. We had a guest count of 80. Venue was over $15k, which included food and alcohol. We viewed almost 10 other venues and NONE offered no where near what The Olana offered for almost the same price; very worth it to me. Everyone raved about the food and how well it was seasoned. There were some that even went back for seconds. I received good feedback about the bartender that night as well. Unfortunately, I never had the chance to go to the bar because my husband and I were served all night :)The venue is spacious, beyond spacious really so social distancing was not a problem. There were sanitizing stations throughout the venue as well. All of my guests were not only appreciative for the invite to the wedding but also for allowing them to experience such a wonderful and beautiful place. If you're thinking about having your wedding here, I'd say go for it. Again, thank you to Melissa, Alex and the rest of The Olana Staff.
Reviewed on 12-08-2020
Wedding Date 26-07-2020
This is going to be a little lengthy, but necessary. My wedding planner suggested this venue to us back in 03/2019. We were able to view and walk the property at that time. We booked our original date for 5/2/2020. The process was easy and everything was thoroughly explained to us by Alex. Taking our engagement photos and my bridal photos at the venue was easy and I had no issues. Now, Covid did make us reschedule our date. I believe the venue did an exceptional job with the options given. Understand, weddings from April to May 10 were asked to reschedule and were given the available dates. We chose July 26 which was a Sunday even though our original date was a Saturday. We had a credit because of this and we were able to upgrade and have the ceremony on the 3rd floor in the Ballroom. No biggie to us, we understood the circumstances and they were trying their best to get everyone accommodated. I believe it is very distasteful for any bride to have asked the venue to reschedule another bride so they could have their date. ALSO, THERE IS NO PREMIUM COST DEPENDING ON THE SEASON, which is under another review. Holiday may be extra but not because of what season we're in.Our wedding day was everything I could have dreamed of. Melissa was wonderful and very prompt at responding to my emails. She made sure everything I asked for was provided. I literally have no complaints whatsoever with my experience. Having my wedding at The Olana was a dream come true. Yes, it may be considered pricey but trust me you are getting what you pay for. We had a guest count of 80. Venue was over $15k, which included food and alcohol. We viewed almost 10 other venues and NONE offered no where near what The Olana offered for almost the same price; very worth it to me. Everyone raved about the food and how well it was seasoned. There were some that even went back for seconds. I received good feedback about the bartender that night as well. Unfortunately, I never had the chance to go to the bar because my husband and I were served all night :)The venue is spacious, beyond spacious really so social distancing was not a problem. There were sanitizing stations throughout the venue as well. All of my guests were not only appreciative for the invite to the wedding but also for allowing them to experience such a wonderful and beautiful place. If you're thinking about having your wedding here, I'd say go for it. Again, thank you to Melissa, Alex and the rest of The Olana Staff.
Reviewed on 12-08-2020
Terri Mitchell (parent) 5 out of 5 Rating
Wedding Date 22-02-2020
Words cannot express how absolutely beautiful our daughter’s wedding was at The Olana!! It was Magical ! This mansion is an amazing backdrop for the most Romantic Wedding. You truly feel like you’re in France. The decor of The Olana is breathtaking, classy, and filled with elegance. It’s beauty is simply indescribable. The grounds and landscaping are impeccable. We honestly did not want the day to end. Not only were we extremely happy with our beautiful venue but the staff was so amazing. What a wonderful experience working with Melissa, Carlos, Alex, and our amazing chef Nick.Melissa is a fabulous wedding coordinator for The Olana. She definitely went out of her way to make sure everything was perfect. Melissa always has a smile on her face and is genuinely concerned with helping and orchestrating the perfect day. She is priceless!!! Our day was perfect 👰🎩💍🍸❤️ Truly an unforgettable evening for our guests.
Reviewed on 31-03-2020
Wedding Date 22-02-2020
Words cannot express how absolutely beautiful our daughter’s wedding was at The Olana!! It was Magical ! This mansion is an amazing backdrop for the most Romantic Wedding. You truly feel like you’re in France. The decor of The Olana is breathtaking, classy, and filled with elegance. It’s beauty is simply indescribable. The grounds and landscaping are impeccable. We honestly did not want the day to end. Not only were we extremely happy with our beautiful venue but the staff was so amazing. What a wonderful experience working with Melissa, Carlos, Alex, and our amazing chef Nick.Melissa is a fabulous wedding coordinator for The Olana. She definitely went out of her way to make sure everything was perfect. Melissa always has a smile on her face and is genuinely concerned with helping and orchestrating the perfect day. She is priceless!!! Our day was perfect 👰🎩💍🍸❤️ Truly an unforgettable evening for our guests.
Reviewed on 31-03-2020
bride bride (bride) 5 out of 5 Rating
Wedding Date 29-03-2020
Great!
Reviewed on 18-03-2020
Wedding Date 29-03-2020
Great!
Reviewed on 18-03-2020
Anonymous Reviewer (bride) 3 out of 5 Rating
We felt it was only fair to share these points with other couples that decide to book The Olana so they are able to avoid big pitfalls and ensure that Olana management take appropriate steps to correct their shortcomings. We never expected such basic logistical issues from a professional wedding venue.CLEANLINESS: On our wedding day, the reception and ceremony areas had debris on the floors from a prior event, there were huge wine stains on the carpet in the bridal suite, chairs were stained, and tablecloths on our dinner tables were so dirty they had to be replaced. While we were able to clean up the areas ourselves, it was disappointing to see the venue was not properly cleaned prior to our event after multiple reassurances the venue would be cleaned before our event. STAFF: Ask and get confirmation in writing how many waiters, bar staff, etc. will be provided for your event. During our final details meeting we were told an event of 80+ guests would generally have 4 waiters, 2 bar staff, and 1 manager.On the day of our wedding the Olana provided only 2 waiters for dinner, 1 bartender, and the manager. While the wait staff was doing the best they could, they could simply not keep up with the volume of work required. By the end of the night, the bride and groom never once got their waters refilled and flagging down waitstaff to ask was borderline impossible.Tip: we were provided with 2 wait staff and the manager to serve dinner to 80+ guests. Can you imagine one waiter handling 40 guests at a restaurant?FOOD: Our dinner came out cold. If you are serving fish and steak this is not pleasant. The food taste and presentation was fine, except for the fact that it was cold. Finally, discuss even the most obvious points with The Olana management. For example, we ordered 3 additional appetizers to the 3 that came with the plated dinner. To most people this would mean that 6 different apps are available on each table for each guest. Instead of every table getting an equal amount of variation and numbers of apps, there were tables that received only 2 of the apps while others received 3-4 . While not exactly food related, the kitchen was extremely noisy during our ceremony. We held our ceremony in the front room of the house and the entire ceremony lasted approximately 12-14 minutes. I would recommend asking the day-of-manager for the kitchen to stop working for the duration of your ceremony if you’re holding your ceremony anywhere on the first floor of the house. Tip: verify every tiny detail even if it seems entirely logical to you (like everyone getting the same apps on their table).UNPREPAREDNESS: Our venue point-of-contact person changed more than three times over the course of about 6 months, the last time being a few weeks prior to the event itself. While it made us anxious, we were assured that all of the information will be communicated to the new point-of-contact and we went out of our way to schedule a phone call with the new point of contact to ensure we were all on the same page.Unfortunately, they did not turn out to be as prepared as expected and lacked information to make sure the wedding day ran smoothly. Some examples include: (1) point-of contact unaware of timeline of event; (2) missing chargers on the tables (3) not having knowledge of what alcoholic beverages were selected to be served; (4) failing to execute event details that were discussed previously, such as turning on the house speaker system.
Reviewed on 07-03-2020
We felt it was only fair to share these points with other couples that decide to book The Olana so they are able to avoid big pitfalls and ensure that Olana management take appropriate steps to correct their shortcomings. We never expected such basic logistical issues from a professional wedding venue.CLEANLINESS: On our wedding day, the reception and ceremony areas had debris on the floors from a prior event, there were huge wine stains on the carpet in the bridal suite, chairs were stained, and tablecloths on our dinner tables were so dirty they had to be replaced. While we were able to clean up the areas ourselves, it was disappointing to see the venue was not properly cleaned prior to our event after multiple reassurances the venue would be cleaned before our event. STAFF: Ask and get confirmation in writing how many waiters, bar staff, etc. will be provided for your event. During our final details meeting we were told an event of 80+ guests would generally have 4 waiters, 2 bar staff, and 1 manager.On the day of our wedding the Olana provided only 2 waiters for dinner, 1 bartender, and the manager. While the wait staff was doing the best they could, they could simply not keep up with the volume of work required. By the end of the night, the bride and groom never once got their waters refilled and flagging down waitstaff to ask was borderline impossible.Tip: we were provided with 2 wait staff and the manager to serve dinner to 80+ guests. Can you imagine one waiter handling 40 guests at a restaurant?FOOD: Our dinner came out cold. If you are serving fish and steak this is not pleasant. The food taste and presentation was fine, except for the fact that it was cold. Finally, discuss even the most obvious points with The Olana management. For example, we ordered 3 additional appetizers to the 3 that came with the plated dinner. To most people this would mean that 6 different apps are available on each table for each guest. Instead of every table getting an equal amount of variation and numbers of apps, there were tables that received only 2 of the apps while others received 3-4 . While not exactly food related, the kitchen was extremely noisy during our ceremony. We held our ceremony in the front room of the house and the entire ceremony lasted approximately 12-14 minutes. I would recommend asking the day-of-manager for the kitchen to stop working for the duration of your ceremony if you’re holding your ceremony anywhere on the first floor of the house. Tip: verify every tiny detail even if it seems entirely logical to you (like everyone getting the same apps on their table).UNPREPAREDNESS: Our venue point-of-contact person changed more than three times over the course of about 6 months, the last time being a few weeks prior to the event itself. While it made us anxious, we were assured that all of the information will be communicated to the new point-of-contact and we went out of our way to schedule a phone call with the new point of contact to ensure we were all on the same page.Unfortunately, they did not turn out to be as prepared as expected and lacked information to make sure the wedding day ran smoothly. Some examples include: (1) point-of contact unaware of timeline of event; (2) missing chargers on the tables (3) not having knowledge of what alcoholic beverages were selected to be served; (4) failing to execute event details that were discussed previously, such as turning on the house speaker system.
Reviewed on 07-03-2020
Camille Battle (bride) 5 out of 5 Rating
Wedding Date 28-10-2019
Cannot say enough wonderful things about this brand new venue! Everything was beyond gorgeous, the food was amazing, the staff went out of their way to make our day perfect, and even when its started to rain an hour before the ceremony, they hustled and moved everything inside with hardly a delay to the start time. We all (our families, guests, and especially wedding party) felt so cared for and cherished during our experience! If you still need a venue, look no further. This place is absolutely magical.
Reviewed on 22-11-2019
Wedding Date 28-10-2019
Cannot say enough wonderful things about this brand new venue! Everything was beyond gorgeous, the food was amazing, the staff went out of their way to make our day perfect, and even when its started to rain an hour before the ceremony, they hustled and moved everything inside with hardly a delay to the start time. We all (our families, guests, and especially wedding party) felt so cared for and cherished during our experience! If you still need a venue, look no further. This place is absolutely magical.
Reviewed on 22-11-2019
Aarika Johnson (bride) 5 out of 5 Rating
Wedding Date 20-10-2019
As soon as I stepped on to the property, I knew I wanted to get married there. I almost cried on the spot. Everyone there was incredibly helpful, kind, and generous from beginning to end, and worked with us to make all our needs and wishes come true. A few hiccups along the way come up due to some miscommunications in emails, but that happens sometimes, and they were always so quick to make things right and take any stress or concerns away. There's just no venue like this. Every single one of my guests have complimented our choice of venue at least twice since our wedding day and I really don't blame them. This is a venue unlike any other and the perfect place to get married if you want a night you truly will never forget.
Reviewed on 14-11-2019
Wedding Date 20-10-2019
As soon as I stepped on to the property, I knew I wanted to get married there. I almost cried on the spot. Everyone there was incredibly helpful, kind, and generous from beginning to end, and worked with us to make all our needs and wishes come true. A few hiccups along the way come up due to some miscommunications in emails, but that happens sometimes, and they were always so quick to make things right and take any stress or concerns away. There's just no venue like this. Every single one of my guests have complimented our choice of venue at least twice since our wedding day and I really don't blame them. This is a venue unlike any other and the perfect place to get married if you want a night you truly will never forget.
Reviewed on 14-11-2019
Alexis Grieco (bride) 5 out of 5 Rating
Wedding Date 05-10-2019
We had our wedding at The Olana a few weeks ago and had an amazing experience with the entire staff! Everyone is so friendly and professional! Any time we had a request, they worked with us as much as possible. We had planned on having an outdoor ceremony but when the weather was looking unfavorable, they easily accommodated us inside the inside ballroom. All of our guests loved our wedding as well and were stunned at the beauty of The Olana!
Reviewed on 24-10-2019
Wedding Date 05-10-2019
We had our wedding at The Olana a few weeks ago and had an amazing experience with the entire staff! Everyone is so friendly and professional! Any time we had a request, they worked with us as much as possible. We had planned on having an outdoor ceremony but when the weather was looking unfavorable, they easily accommodated us inside the inside ballroom. All of our guests loved our wedding as well and were stunned at the beauty of The Olana!
Reviewed on 24-10-2019
Taylor Torregrossa (bride) 5 out of 5 Rating
Wedding Date 21-09-2019
We enjoyed our wedding at The Olana so much! Overall, the staff was easy to communicate with and worked with us on all of our wants and needs in a very fair way. Even the security officers went above and beyond, showing our guests around the amazing spaces throughout the house. It was truly a night for EVERYONE to remember.
Reviewed on 15-10-2019
Wedding Date 21-09-2019
We enjoyed our wedding at The Olana so much! Overall, the staff was easy to communicate with and worked with us on all of our wants and needs in a very fair way. Even the security officers went above and beyond, showing our guests around the amazing spaces throughout the house. It was truly a night for EVERYONE to remember.
Reviewed on 15-10-2019
Hannah Wood (bride) 5 out of 5 Rating
Wedding Date 15-09-2019
Walters Wedding Estates knows what they are doing. When we started looking at locations to hold our wedding 3 of our top 5 were Walters Wedding Estates venues. If you want a company that you can trust to make sure your big day is everything you hoped for, Walters Wedding Estates has you covered.
Reviewed on 10-10-2019
Wedding Date 15-09-2019
Walters Wedding Estates knows what they are doing. When we started looking at locations to hold our wedding 3 of our top 5 were Walters Wedding Estates venues. If you want a company that you can trust to make sure your big day is everything you hoped for, Walters Wedding Estates has you covered.
Reviewed on 10-10-2019
Ashley Yochim (bride) 5 out of 5 Rating
Wedding Date 26-07-2019
Amazing experience!
Reviewed on 10-10-2019
Wedding Date 26-07-2019
Amazing experience!
Reviewed on 10-10-2019
Maryam Mohi (bride) 5 out of 5 Rating
Wedding Date 09-08-2019
Perfect and still affordable. Checked about 20 other venues and we fell in love with this one. The first wedding in this venue will be on June or July 2019, but the venue is so pretty and working with Andrew and all other staff is a pleasure. went to food tasting and the food was really good too. So so far so good :)
Reviewed on 18-04-2019
Wedding Date 09-08-2019
Perfect and still affordable. Checked about 20 other venues and we fell in love with this one. The first wedding in this venue will be on June or July 2019, but the venue is so pretty and working with Andrew and all other staff is a pleasure. went to food tasting and the food was really good too. So so far so good :)
Reviewed on 18-04-2019
Elizabeth Feeley (bride) 5 out of 5 Rating
Wedding Date 04-09-2020
While my mom and I looked at a ton of venues and none where the perfect fit for the wedding , when we walked into this one no one had questioned it. It was perfect ! So many areas for pictures ! I seriously can’t wait till my wedding day now !
Reviewed on 09-04-2019
Wedding Date 04-09-2020
While my mom and I looked at a ton of venues and none where the perfect fit for the wedding , when we walked into this one no one had questioned it. It was perfect ! So many areas for pictures ! I seriously can’t wait till my wedding day now !
Reviewed on 09-04-2019
Avery Nelson (bride) 5 out of 5 Rating
Wedding Date 27-12-2019
This venue is amazing! I cannot wait to have my wedding here in December. Every room is large and uniquely elegant and detailed. Stunning! Literally jaw dropping! Staff is extremely kind and accommodating as well. You won't regret booking with Walters Wedding Estates.
Reviewed on 09-04-2019
Wedding Date 27-12-2019
This venue is amazing! I cannot wait to have my wedding here in December. Every room is large and uniquely elegant and detailed. Stunning! Literally jaw dropping! Staff is extremely kind and accommodating as well. You won't regret booking with Walters Wedding Estates.
Reviewed on 09-04-2019
Alisha Tadena (bride) 5 out of 5 Rating
Wedding Date 04-11-2018
Loved our wedding!!!
Reviewed on 14-11-2018
66 Reviews, with a Rating of 4.48 out of 5.0Wedding Date 04-11-2018
Loved our wedding!!!
Reviewed on 14-11-2018
Contact Info for The Olana by Walters Wedding Estates
| Contact | Value |
|---|---|
| https://facebook.com/theolanadfw | |
| X (Twitter) | The Olana by Walters Wedding Estates |
| waltersweddingestates | |
| theolanatx | |
| Website | www.theolana.com |
| Phone | (972) 317-7464 |
| Address | 1851 Turbeville Road, Hickory Creek, TX, 75065 |
| hickorycreek@waltersweddingestates.com |
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