I absolutely loved my wedding day at The Sterling. Michael was our wedding coordinator and he was absolutely fantastic to work with - always checking in with us during the planning process, extremely responsive, and very thorough during our planning meeting. The way he floats around the wedding venue day of is amazing - he is so efficient and it is clear that he thrives during the actual event and loves what he does. The bridal suite is perfect for getting ready, and food was absolutely amazing, and the bar and wait staff was phenomenal. If I had to do it all over again I would still choose The Sterling and definitely recommend Michael and his team. Reviewed on 30-12-2023
Jessica Markiewicz(other)5 out of 5 Rating
We had our wedding here 11/25/23 and I would choose this venue over and over again! Michael and his team at The Sterling were everything we needed and looking for. From start to finish the process was made so easy. Iâve dreamed of my wedding day since I was a little girl and they delivered on every aspect and exceeded all our expectations. We are still getting compliments on the food, service and how beautiful the venue was. They were worth every penny that we spent. If you are debating between them and another venue choose The Sterling, you wonât regret it. Michael was super attentive throughout the whole night. He was always checking in on us and making sure we were having the time of our lives. We had so many people come up to us and say âwe love Michael! Heâs great!â. For so many of our guest to know our coordinators first name shows how much he paid attention to our guest. Reviewed on 01-12-2023
Matt D(other)5 out of 5 Rating
We loved everything the Sterling had to offer - we worked with Hannah and she ensured that our day was nothing short of perfect. The staff is very friendly, accommodating, and attentive our needs throughout the whole wedding journey. Everyone who attended our wedding had nothing but positive comments to say about the venue and the staff as a whole. We wouldnât have a single doubt about recommending the Sterling to anyone was considering having their special day there. Reviewed on 14-11-2023
Amber Papenfuss(other)5 out of 5 Rating
Having our wedding at the Sterling was honestly a dream! The venue is gorgeous and exactly our style. The staff was absolutely amazing and so attentive. The food was incredible, especially the lamb lollipops! Hannah, our day of coordinator, made our wedding day perfect! She kept everything moving smoothly and made the day genuinely stress free for everyone. She has been so helpful and personable through the whole process! I would recommend this venue and Hannah to anyone! Reviewed on 02-11-2023
Gianna Del Zoppo(other)5 out of 5 Rating
From the very beginning of stepping foot into the Sterling, we knew instantly that the venue fulfilled our dream vision for our Wedding day! What would be the cherry on top, is the amazing people and team who we had the honor of working with. Michael, our wedding planner was an absolute pleasure to plan with and no doubt, well deserving of his most recent accomplishment of winning the Best of 716 for Event Planner award. He truly went above and beyond and made the planning process, to the day of, so very simple and stress free. Our guests were blown away and very impressed on how talented and wonderful Michael and his team were the day of our wedding. Everything was so efficient and smoothly done, that we were were able to enjoy the day and night with family and friends without any worries at all. The suites were clean to get ready in and hang out prior to the ceremony, the food and drinks were delicious and the outdoor grounds made the most perfect scenery to capture all the moments on our special day. I can not speak more highly of a venue and their team! We will cherish always, the beautiful experience that the Sterling gave us on our Wedding Day.-Love, Michael and Gianna Del Zoppo Reviewed on 25-10-2023
Bryan Quinn(other)5 out of 5 Rating
We tied the knot in August of 23 and decided to go with the Sterling. It was such a great experience. We are from out of town and the Sterling, and Michael our day of coordinator, made wedding planning a breeze. Highly recommend!! Reviewed on 11-09-2023
Angela Dragonette(other)5 out of 5 Rating
Cannot say enough good things about The Sterling! If you are between 2 venues - definitely pick this one! They are helpful throughout the whole process and make everything super easy to stay organized! The food was amazing and we received so many compliments regarding it. The staff was also amazing to work with. Paige and Hannah were top notch coordinators and made sure everything went smoothly from start to finish. Emails were always answered promptly and I never had to worry about anything. Our guests had nothing but positive things to say regarding our wedding, food, venue & atmosphere. CHOOSE THE STERLING!!!!! Reviewed on 04-09-2023
Megan Johnson(other)5 out of 5 Rating
The perfect wedding venue in the Buffalo area. The staff were attentive and took care of every last detail. Michael, one of the coordinators, is the ABSOLUTE BEST. The chef is great, we are still hearing compliments from our guests. Our wedding was a dream! Reviewed on 27-08-2023
Danielle Bonito(other)5 out of 5 Rating
The Sterling was everything we were looking for in a venue ! The indoor/outdoor atmosphere is unmatched. We were lucky enough to work with Hannah and the service she provided was a 10/10. She made everything so easy for us and didnât miss a single detail. Highly recommend the Sterling and even more so Hannah! Reviewed on 13-08-2023
Samuel Farber(other)5 out of 5 Rating
Where do we even begin? The Sterling Team has gone ABOVE and BEYOND to make our wedding day THE BEST ever! Michael and the team were very responsive, helpful, and made every part of our wedding (including the planning stages for a full year ahead of our special day) so easy and very stress-free. If we had to do it all over again, we would DEFINITELY choose The Sterling. There was not one part of our day that we had to worry or stress because the team is just that great and on top of everything! They were kind, respectful, willing to do anything we asked, and just great people to work with! Our guests were truly impressed by the staff as well. If you want the best wedding ever, check out The Sterling! You will not regret one thing about the AMAZING team or venue! Thank you Michael and The Sterling Team! -Sam and Mike Reviewed on 02-08-2023
Victoria Torok(other)5 out of 5 Rating
We just had our wedding at the Sterling and nothing could have been more perfect! Highlight of this venue was our coordinator Hannah. She communicated with me frequently throughout the planning process and was always available for the million questions I had. By the end she was more of friend than a coordinator and I wish I could plan a wedding with her every year! Another highlight is that theyâre familiar with a lot of vendors and can communicate with them on your behalf. The venue is beautiful, the service was great, the food was delicious. I donât know of a single guest of mine that didnât have a great time! Reviewed on 28-07-2023
LeighAnn Lewis(other)5 out of 5 Rating
We had the most incredible experience getting married at the Sterling. First of all, the venue itself is stunning and the staff, especially our wedding day coordinator, Hannah, was phenomenal. Hannah was not our original coordinator as we had a switch about a month out from our date, but Hannah handled everything with such grace and kindness as she made my wedding day visions come to life seamlessly. She made the whole process effortless for my husband and I. We intended to have our ceremony out on the island, but unfortunately it rained all day. Thankfully the Sterling had the covered patio that created the most beautiful, intimate ceremony which was the best alternate plan ever! The indoor space was incredible and the staff was very nice and efficient. The food and drinks were outstanding! Our guests could not stop raving about the food, drinks and venue itself. We opted for the white glove package and I highly recommend it. I brought all of my decor the day of our rehearsal and the Sterling staff stored it very well and executed my visions beautifully. However, the best part was as the night ended, the staff took down all of the decor and put it back in the boxes. All we had to do was take the decor out of the building, I didnât have to lift a finger! It was amazing! Overall, we had the most amazing experience working with the Sterling and had the most perfect day. Reviewed on 17-07-2023
When we first visited The Sterling, we fell in love with this venue and booked our date on the spot. We knew we didn't need to look anywhere else - this venue has absolutely everything you could want with the best people organizing your big day. We live several states away and a huge plus was how easy they made organizing everything. I can't say enough how perfect everything was on our actual day and STRESS FREE! I don't know how they could possibly make the planning process any easier or more fun - I was never a stressed out bride trying to plan my wedding. The day of, Jade, Michael and Paige took care of absolutely everything so we were able to enjoy everything start to finish. The bride and grooms suites were also so nice to get ready in. I'm so so happy we chose The Sterling. Reviewed on 18-06-2023
Alyssa Engel(other)5 out of 5 Rating
We absolutely loved everything about The Sterling and our coordinator, Hannah, was incredible to work with. Weâd highly recommend both the venue and her for your onsite wedding ceremony/reception needs. Thank you Hannah and The Sterling for helping us organize the greatest day of our lives thus far! Reviewed on 14-06-2023
Samantha Cohen(other)5 out of 5 Rating
The Sterling is such a beautiful venue! We had the pleasure of planning our wedding with Hannah who made this process so easy and fun! She was extremely helpful when we were making decisions and was able to make suggestions when needed. On the day of the wedding, she was extremely attentive as were the rest of the staff. If we needed anything, there was always someone there to help us. The entire day was seamless and flawless. There were so many little touches and details that were executed perfectly. We literally could not have asked for anything more. All of our guests have told us all good things about this venue like how beautiful it was, how nice and accommodating the staff was, how good the food was and so much more! We 100% would recommend this venue and Hannah for any wedding. Reviewed on 11-06-2023
Amanda Daum(other)5 out of 5 Rating
Hannah was absolutely INCREDIBLE. I could not have planned this wedding or made it through the day without her. Everything was absolutely beautiful. I couldnât have asked for a better day. She made everything run so smoothly. I am forever thankful for her!!!đ€ Reviewed on 03-06-2023
Christina Meidinger(other)5 out of 5 Rating
Micheal was so wonderful to my now husband & I, he truly made all our dreams come true the day of our wedding & everyday leading up. He was so patient & kind to us. The venue itself was a hit, stunning, clean, and efficient. Finding the sterling & Michael was everything to us throughout our wedding experience. Beyond professional. My guests rave just as much & wish they had a Michael to help their day go as smoothly!!!! Reviewed on 02-06-2023
Allison Janik(other)5 out of 5 Rating
Having our wedding at The Sterling at Arrowhead was the most memorable and beautiful place to get married at. I highly recommend a place that offers decor, stellar fine dining, professional staff, and flexibility. The price can get expensive, but arrowhead is very understanding and available to be flexible with your choices. We opted out of the bridal suites food and beverages along with late night snacks. Everyoneâs budget is different, and so is everyoneâs vision!! Itâs all about what YOU as a couple want. So make sure you know that before you start venue shopping! The Day Of coordinator, Hannah, did SO much more than the âday of.â We did not have to worry about contacting our other vendors the week of, the staff handled it. It was very easy to contact arrowhead through email, and they responded within an hour to a day. Our day was beautiful and I hope to attend another wedding there some day! Reviewed on 19-05-2023
Cassidy Mechtler(bride)5 out of 5 Rating Wedding Date 03-03-2023 Paige was absolutely amazing in helping our dream wedding come true. Compared to other all inclusive venues, this was reasonably priced and the most beautiful venue I have ever seen. Paige wa ask warm and accommodating even for my many last minute requests and emails, which she handled so quickly and professionally. All of the guests raved about the beauty of the venue and the quality of the food. I would choose this venue again in a heartbeat and Paige was the perfect planner to help make our dream become a reality. All of the staff were so helpful too even boxing up our decorations and left over desserts for us so we didnât have anything to worry about at the end of the night. Highly recommend!! Reviewed on 08-03-2023
Beth Delaney(other)5 out of 5 Rating Wedding Date 31-12-2022 If you want the wedding of your dreams without the wedding day stress or worries, this is the place. Michael and the staff made the day magical. Reviewed on 21-01-2023
Miranda Martin(bride)5 out of 5 Rating Wedding Date 16-12-2022 The Sterling, without a doubt, exceeded all of our expectations. My husband and I 10/10 recommend this venue - we are still receiving compliments on the food and the service!Our wedding coordinator was Paige and throughout the entire process, she was communicative, patient, and kind. We truly feel she went above and beyond to ensure that we had the best day. Day of the wedding we also had the pleasure of working with Natalie and Michael, who coordinated with Paige. Both were also exceptional! Reviewed on 14-01-2023
Danielle Kapturowski(bride)4 out of 5 Rating Wedding Date 03-12-2022 We had our wedding at The Sterling in early December of 2022. Below are some pros and cons about our experience. Pros:- The venue is absolutely beautiful inside and outside. Plenty of spaces for great photo opportunities all over. - The food for our wedding was amazing. We did a buffet and so many guests and family members commented on how delicious everything was. - Communication throughout the planning process was pretty smooth. We worked with Michael and Paige for most of the planning. I never wondered what was going on or what needed to be done and everything was explained clearly. Email correspondence was very friendly and helpful. - The bridal suite is beautiful. Getting ready in it is so worth it! -The decor that the venue provides is really pretty. The centerpieces, linens, etc was perfect. Cons:- If the power goes out, the venue does not have generators, which is what happened to us. We lost power for almost two hours while getting ready. It was very stressful and disappointing. Paige our coordinator was doing everything she could to prepare for the worst (wedding in the dark) but thankfully the power came back on about an hour before our ceremony. It made for a memorable wedding morning but wasnât what I was expecting. The venue did work with us to issue refunds for that morning and they mentioned there was talk of getting generators so that wouldnât happen again. - The admin fees are charged on everything you purchase and are pricey but the venue does not hide this info and it is stated on all the paperwork you get. Overall I do not regret at all having my wedding at The Sterling. If you want a memorable venue for you and your guests I would recommend them! Reviewed on 11-01-2023
Abby Moss(bride)5 out of 5 Rating Wedding Date 18-11-2022 We happened to be blessed with record snowfall the night/day of our wedding... Michael and all of the team made sure our day still was just as magical as it could possibly be!! I truly wouldn't change a thing about our day. Our guests were raving about how delicious the food was and how beautiful/romantic of a venue it was! 100/10 recommend this venue to anyone planning their wedding. If i had to do it all over, i would do it all again!! Reviewed on 08-12-2022
Kasi Gravanti(bride)5 out of 5 Rating Wedding Date 16-09-2022 Gahhhhh!!! What can I say! Everything was PERFECT! Michael & Krystal and their ENTIRE staff were incredible!!! Our wedding was better than a dream come true! Thank you Sterling Team! If I could have my wedding all over again I would and we'd choose not to change a thing!!! Oh! P. S. The absolute BEST filet in all of buffalo and surrounding areas!!! You need to have it served at your wedding!!! Reviewed on 07-11-2022
Nick Principale(bride)5 out of 5 Rating Wedding Date 27-08-2022 Our coordinators Michael and Paige exceeded all possible expectations! From the service to the venue absolutely everything was top tier. Down to the most minute. I canât recommend this location and staff to enough people. If youâre even contemplating The Sterling you need to book them immediately. Reviewed on 03-11-2022
Megan Isherwood(bride)5 out of 5 Rating Wedding Date 23-10-2022 Our wedding day at The Sterling was a dream. From the incredible service from the staff, to the aesthetic, to the support we received - not a beat was missed. All hopes were not only met, but exceeded. And our guests were blown away by the venue and it's ambiance!Hannah Lasher is impeccable at what she does as a coordinator - she was flexible, fun, detail-oriented, attentive to our needs, and beyond personable and relatable on our big day and prior. We adore her and the entire Sterling team! The best of the best. Booking at The Sterling was the best decision we could have made - and we are so grateful for the effort and time they put forth to make our day incredible. Most sincere gratitude. Reviewed on 27-10-2022
Hannah Cicciarelli(other)5 out of 5 Rating Wedding Date 23-10-2022 The sterling is by far the most beautiful venue in WNY. A few of my favorite features are the huge, stunning bridal suite to get ready in and the outside island and patio areas. I cannot say enough about the wedding coordinator Hannah L. The morning of the wedding she greeted us all with her fun and radiating energy. Hannah was always checking in to see if there is anything we needed and made you feel like she was really there to support you at any step of the day. She treats you like you are family and will do anything she possibly can to make sure the bride is happy. Hannah jumped through hoops to make sure this wedding was perfect and it really showed. We could not have asked for a better wedding coordinator. The food= chefs kiss!!!The food was amazing!!! The hand passed apps were delicious. Caesar salads and warm rolls to start the dinner. For the plated dinner I had the rosemary chicken with sides of green beans and sweet potatoes. The whole dinner was spectacular, hats off to the chef.All around we could not have asked for a better day. The venue is beautiful, the staff is amazing, and food was a 10. Highly recommended having your wedding or event here. Reviewed on 27-10-2022
Jenna Perry(bride)5 out of 5 Rating Wedding Date 26-08-2022 The Sterling is truly a one-of-a-kind wedding venue that is second to none in the WNY area! Not only is the venue itself stunning, with all the amenities you could ask for, but it's also the staff that makes you feel like family. Michael and team went above and beyond, making sure we always had what we needed and that every little detail was attended to. Working with Michael was an absolute pleasure! He always made himself accessible, willing to pick up the phone to discuss details and answer any questions. Michael and staff had the best attitude and it's clear that they put their heart and soul into everything they do. Guests could not rave enough about the food - if you're wondering, it's AMAZING! We could not have asked for a more perfect venue or a more perfect day. We are so thankful to have made such beautiful memories, we will cherish them forever! Thank you for everything, we love you Michael and team! Reviewed on 29-09-2022
Michael Khoury(other)5 out of 5 Rating Wedding Date 25-09-2022 As a fellow wedding creative, working with Michael and the Sterling staff is a first class experience consistently time after time. Mike is extremely personable, professional, and is on top of every detail. I highly recommend Mike and his team because they truly understand that especially with weddings, that there is only one shot to make it right, and that every wedding is treated as if it is the Super Bowl! Wonderful and true professionals in every sense of the word! - DJ Michael Khoury Reviewed on 26-09-2022
Ann Miller(bride)5 out of 5 Rating Wedding Date 21-09-2022 The staff and venue at The Sterling is nothing short of perfect! They have all of the amenities you could ask for to make your wedding day go smoothly, and their staff are extremely knowledgeable, attentive, and ready to help with all aspects of your day! Their level of attention to detail is outstanding, and the attention they gave us throughout our wedding day gave us so much peace of mind, and reassurance which is priceless when the day is so hectic. Thank you again Sterling team for making our wedding day the best it could possibly be! Reviewed on 26-09-2022
Jesse Marks(guest)5 out of 5 Rating Wedding Date 17-09-2022 The venue is just simply stunning! I attended a wedding for Myron and Krystle as a guest on 9/17/2022 and I was just mesmerized by everything. From the venue to the staff, everything was on point. Michael was a dream come true as well. He was on top of everything and made everyone have a great time! Iâm looking forward to having my wedding here as well. Reviewed on 26-09-2022
Anna P(other)5 out of 5 Rating Wedding Date 17-09-2022 We had our sonâs wedding at the Timberlodge & Sterling and it was everything we could have dreamed of. The food was absolutely amazing. Everyone raved how delicious the steak/chicken combo, vegetarian dish, appetizers, desserts, specialty drinks and evening snacks were. All the staff were absolutely phenomenal- incredibly friendly, made sure every detail was perfect and went above and beyond. Special thanks to Michael, Hannah, Page and Lucas for everything they did. It is appreciated beyond words. The venue was beyond elegant and beautiful and the table arrangements and flowers were magnificent . It really is a one-of-a-kind venue. I could go on and on how great the Timberlodge and Sterling are but they have an excellent reputation for a reason- they TRULY ARE THE BEST!! I heard so many wonderful comments from our guests about our wedding. It truly was a fairytale wedding thanks to everyone that works here! If you want a magical day to remember, this is definitely the place! â€ïž Reviewed on 24-09-2022
Myron Prystajko(bride)5 out of 5 Rating Wedding Date 17-09-2022 As a business owner in the sales/service industry I canât help but have high expectations for customer service as well as very observant to all details. From the moment meeting Michael the coordinator as well the entire staff you begin to see their passion for the venues and grounds. As mentioned being in sales and service, You hope that what is said is not an empty promise or no service after the sale. Let me be the first to say it kept getting better. Our wedding consumed both The Timberlodge and The Sterling, with our ceremony at the timeless Timberlodge which was breathtakingâŠ. From little details like even the staff on a busy golf day directing golfers and people with NO Interruptions! Reception followed at The Sterling in the same professional and five star service!!! Your wedding goes by so fast, but one thing you will notice are problemsâŠ. THERE WASNâT A SINGLE ONE OF THEM !!!! As a business owner I asked guests how there experience wasâŠ.one of the comments that stuck with me was, âit was beyond perfectionâ from one of the most particular and hard to please guests. Thatâs when I knew I had to voice myself and leave this review. IF YOU WANT A TEAM THAT CARES âŠ.. Book your wedding here. IF YOU WANT SERVICE WITH A SMILEâŠ.. book hereIF YOU WANT GREAT FOOD, ATMOSPHERE, ATTENTION TO DETAIL, BOOK HERE!!!!!There is a reason why this venue and tram was voted best Wedding Venue in WNY. Thank you Michael, Zak, Lucas, Geoff, Clint and all the other staff you made this the most memorable day of our life !!!! Reviewed on 22-09-2022
Jillian Smith(bride)5 out of 5 Rating Wedding Date 24-07-2022 This venue and team are absolutely amazing! The sky is the limits with this venue from the locations of first dance or lawn games to sparklers and fireworks! We fell in love with the venue from day one and the staff (Michael and team) made us feel right at home! I truly have not been to a wedding where not one person didnât like the music food or location until now on our wedding! Friends and family told us that we set the bar high for any of our other friends getting married in the future. The food is prepared by a chef which leaves you wanted more. Could not be more impressed by every aspect of this venue and team! Reviewed on 29-07-2022
Kailee Juzdowski(bride)5 out of 5 Rating Wedding Date 23-07-2022 We initially chose the Sterling as our venue given its awesome indoor/outdoor set up for our summer wedding and how beautiful it is with the big windows, wooden beams, etc. Although itâs beauty met all expectations, the staff and service exceeded them and were what truly made our day the best day of our lives! We cannot say enough positive things about Michael. He is smart, such a hard worker, kind, funny, light hearted- all of the things you could hope for in a wedding coordinator! We are getting so many compliments about the venue and how great the night was- my husband and I enjoyed our entire night without a worry in the world. So thank you to The Sterling, Michael, and all the staff members who made our day so perfect! Reviewed on 25-07-2022
Kristen Jackson(bride)5 out of 5 Rating Wedding Date 17-07-2022 Wow, the most amazing day from start to finish. The venue was stunning, but the staff is what made our day amazing. We had lots of compliments from our guests stating that it was the best wedding food they had ever had. From the moment we got their Natalie was there to welcome us with a smile on her face making sure everything in the bridal suite was just how I wanted it. But honestly the day was what it was because of our coordinator Hannah. From day 1 she made us feel like we were the only couple she was working with. Responding to all of my crazy questions/emails in a timely manor was much appreciated. She was genuinely a rockstar. ALL day long she checked in with us to see if we needed anything (with a new drink in hand which I appreciated very much since we really didnât have time to get them ourselves lol). Every bride needs a Hannah. Reviewed on 21-07-2022
Katie Layer(bride)5 out of 5 Rating Wedding Date 16-07-2022 The Sterling is the venue that will make your dream wedding come true. Special shout out to Michael! The professionalism of all there made the night perfect. The food was fantastic, the service was incredible, and the venue was clean, modern, and accommodated all we desired. What a perfect place to hold our dream wedding! Reviewed on 17-07-2022
Raymond S(bride)5 out of 5 Rating Wedding Date 26-06-2022 I just had my wedding at the end of June and all I can say is \"WOW\". This staff is phenomenal. I was so impressed with how smooth the day went, even with the sprinkling rain throughout the morning and early afternoon. Michael, Paige, and Megan were AMAZING and easy to work with. Michael is a veteran of many, many years. From what I heard, Paige is a new hire, but from the first day I met her until even afterward (I left something at venue to be picked up), she worked with me and my wife like she has been working there for dozens of years. The Sterling got a STEAL of a hire! Megan, our banquet captain made sure we were fed and we had more food and drink than we could handle! Again, they are the best and I would recommend this place 10x over! Reviewed on 14-07-2022
Victoria Mariani(guest)5 out of 5 Rating
My partner and I attended a wedding at the Sterling for our close friends and it was perfect. Our friends who were married are traveling nurses. That being said, to plan a wedding from a few states away and it turned out this perfect, I am impressed. This venue and the wedding planning staff, pay a great deal of attention to all the details. Hanna was the wedding planner and did a fantastic job. The the wedding couple and their families looked relaxed and like they were enjoying themselves. The Sterling is stunning and spacious. The outdoor space is amazing and very fun. The food was hot and delicious, especially the steak! For wedding food, this is the best we ever had. I know of multiple other couples who are planning their wedding here and they will not be disappointed. Thank you Sterling staff for making a very special day so enjoyable and flawless! Reviewed on 13-07-2022
Joseph Stabile(bride)5 out of 5 Rating Wedding Date 08-07-2022 6/5 stars! The beauty of this venue speaks for itself. My wife and I had mentally decided on this venue before even touring it. The day of our wedding went perfectly smooth despite many last minute changes requested by either us or family members. We attribute the perfection of our day all to our coordinator Hannah and her team. Hannah met every challenge or question with a smile and enthusiasm, always asking what she can do for us at all times. She knew what we or any guest needed at all times before we even asked. She worked perfectly with us over the phone, answered any texts/emails promptly, working with us when we lived in an entirely different city. Hannah was always a calming presence during the biggest day of our lives when we may have been stressed about a situation. All of our guests raved about the sterling, all of the staff involved and the amazing food. My wife and I can't say enough good things about this venue but more importantly, Hannah, who made this day the best day of our lives. We wish we could relive this day all over again! Reviewed on 13-07-2022
Jordyn & John(bride)5 out of 5 Rating Wedding Date 24-06-2022 I truly cannot say enough amazing things about The Sterling! From the moment we toured the venue we absolutely fell in love with it. Aside from it being breathtaking and the food being delicious, the staff is ONE OF A KIND! Every single individual that assisted us was so wonderful, responsive, professional, and incredibly easy to work with. I canât even count the number of guests that were raving about the staffâs kindness and efficiency! The Sterling team removed every ounce of stress from our big day allowing us to soak in every second!Now a huge round of applause for our wedding coordinator, Michael, who is truly heaven sent! Not only is he one of the MOST GENUINE humans Iâve ever met, he is simply just incredible at what he does. From the moment we met him, he went above & beyond to make sure our experience was second to none! He helped bring our vision to life and made our day more than magical. Our dream wedding couldnât have been made reality without him!!! June 24, 2022 was the truly best night of our lives! The Sterling Team, from the bottom of our hearts, THANK YOU!!!!! We cannot recommend this venue enough! Reviewed on 08-07-2022
Hayley Brown(bride)5 out of 5 Rating Wedding Date 20-05-2022 To say this venue and their employees make sure your day is good is an understatement. Every step of the way was made easy and stress free. Michael (wedding coordinator) is so beyond talented in what he does. Not only does he make the planning as easy as possible, he is thorough and organized. Michael takes the time to make sure he is personable and gets to know you. He isn't just someone who stands on the sidelines and runs the show. He jumps in where its needed and even served when hands were needed. I can't say enough good things about our experience and the guests who attended felt the same. Reviewed on 22-05-2022
Alyssa Wallace(bride)5 out of 5 Rating Wedding Date 23-04-2022 Our wedding was on 4/23/2022. We can not recommend The Sterling enough!! The venue itself is absolutely stunning, the food was delicious and the staff were exceptional. Our guests are still commenting on how beautiful everything turned out and how smooth everything ran! We loved having our ceremony on the island and the photos of our first dance on the catwalk turned out amazing! I can not express how grateful we are to have had the opportunity to work with Michael, one of The Sterlingâs coordinators. It is difficult to put into words how PHENOMENAL he was! Every call, text, email, request, you name it, Michael always responded promptly and enthusiastically. He made every single request we had come to life and made our day truly magical. We wouldnât have been able to do it without him!!! Overall, our experience with The Sterling was a 10/10.. highly recommend! Reviewed on 03-05-2022
Stephanie Codd(bride)2 out of 5 Rating Wedding Date 30-10-2021 I had my wedding at the sterling in October 2021. For the most part, it was great, the food was really good and my day itself was perfect but I do want to warn other brides and grooms about the many issues I experienced with the service team during the months leading up to the wedding. Firstly, the staff turnover is really high. Each couple is given their own personal wedding planner assigned to their day and the first one we had was a girl named Emma. She was very cold, she never did anything âwrongâ but for the price youâre paying, youâre expecting them to go above and beyond for you, and she was less than average at best. She hardly ever answered emails or phone calls, was always so curt and cold and would make us feel like we were bothering her whenever we asked a question. My mother reached out to her about something and was told she âdoesnât speak to mothers, only the coupleâ. Additionally, during my planning there were Covid restrictions and I told her I was nervous there wouldnât be dancing allowed and I didnât want to spend so much money for a formal dinner, her response was basically âidk what to tell youâ not even really any sympathy. Just really someone who should not be in a luxury customer service type of role. We also planned our rehearsal dinner at the same venue and I was told we had to be in an out in one hour. Like one hour to rehearse, speeches, eat. For 50 people. When I was spending a ton on the wedding! I thought that was ridiculous. She acted as though she was doing us a favor by letting us have dinner there at all. So some time passes, and I reach out to Emma about something and I get response from a new planner, named Dana. Iâm told by Dana that Emma was fired. My first thought, yeah that makes sense, she wasnât great at her job. Dana was actually really good. I was pleased at the new planner. After meeting with her, weeks go by and I see someone talking on a Facebook brides group that Dana left suddenly. This is like a month before my wedding. Dana had quit. So I reach out to the sterling and Iâm like guys, whatâs going on with my wedding? Whoâs my planner? And I get a response from EMMA. They rehired the planner who had been fired for not being good at her job. At this point I reach out to the owner, mind you this is an extremely expensive venue that nickels and dimes you for everything yet I canât get Emma to answer me about things like decorations and menu etc. In total we spent over $40,000. I get a hold of the owner and I told him I was a bit dissatisfied, my words were âIâm spending over $40,000 with you guys and Iâd really like to be treated with good serviceâ he cut me off, laughed, and said âeveryone pays $40,000 for a wedding thatâs nothing specialâ Iâm sorry what? He came off so arrogant and entitled like I owed him my money. In the end, I had a beautiful wedding day and I would like to shout out the waiters and bartenders who did an exceptional job, but the issues leading up with the planners and owner definitely caused anxiety that was never necessary. Reviewed on 25-04-2022
Brittany Longden(bride)5 out of 5 Rating
Let me start off by saying nothing is ever easy when it comes to picking the venue. We had been searching for a venue that added both pieces of us within it to create a memorable moment that weâll remember forever. Dillon loves golf and I love black and white. This place has it all and then some when it came to coordinating both of our passions within one. We are going an extremely non-traditional wedding and upon arrival speaking to Krystle, I firmly believe she was more pumped than we were for our wedding. Not only her but Michael, the coordinator and Lauren, one of their infamous vendors, weâre also so extremely and on board with our thoughts and ideas on our wedding. Not once during our tour did we feel unwelcome or judged as we had other venues We are from Syracuse and we 100% fell in love with the pictures, but upon arrival it was so much more as we filled with tears entering the parking lot. In regards to non-traditional, we mean we are not doing a dance floor nor first dance, however where creating lawn activities to keep our guest occupied and that was something that they totally down to help us out with. We are also including both of our dalmatians to be our ringbearer and flower girl and I cannot tell you the excitement in everyoneâs face and voice when they heard that we were incorporating spots in every part of our wedding including our fur babies. Our âspotsâ are so important to us and the fact that not one person questioned our dogs made us feel more committed to booking this venue. To top that off we do not have a lot of guests for our wedding and the icing on the cake is one Krystle suggested that we have our guest sit in the form of circles for our ceremony to resemble spots. That team is quick on their feet, very unique in regards to their brainstorming and they brought more ideas to the table than we had already had. We thought we were pretty unique with our non-traditional wedding but they added much more kick to it that I promise you I genuinely cannot wait to start planning with this team. If youâre even considering this place, especially if youâre from the Syracuse or Rochester area I would highly recommend going to the tour and speaking to this incredible team. We took the 2.5 hour drive and didnât regret because we landed a handful of individuals who understood and want to help aid in spotted day. Reviewed on 20-03-2022
Elle Donnelly(bride)5 out of 5 Rating Wedding Date 05-02-2022 From start to finish The Sterling was the perfect spot for us and our wedding. Krystal did an amazing job helping us feel at home when we were looking for vendors. Then getting the chance to work with Michael was such an honor. He made planning so easy and truly did everything he could to make the wedding a dream. The whole team were so easy to work with and wonderful. They were all so helpful and I did not have to worry at all day of wedding, everything was taken care of. I honestly cannot recommend them enough!! Not to mention the venue is stunning. I continue to say that I wish I could relive this weekend but over and over again and The Sterling and their team were a huge part of that. I wouldnât change a thing! Reviewed on 08-02-2022
John D(other)5 out of 5 Rating Wedding Date 05-02-2022 Wonderful location and great facilities. The decor and evening were beautifully coordinated. Comfortable, non-crowded seating arrangements allowing for plenty of space to mingle. Separate private space for pre-wedding prep for both groom and bride along with separate dancing room and dining, bars located strategically for access. The food was delicious and portions generous. Plenty of parking too. I cannot say enough positive things about the setup and serving crew, and the event planner and coordinator, Natalie and Michael are excellentâŠ.top notch. We are very pleasedâŠFather and Mother of the Bride. Reviewed on 08-02-2022
Laura Pender(bride)5 out of 5 Rating Wedding Date 31-12-2021 We celebrated New Year's Eve and our wedding at the Sterling on 12/31/21. After looking through the available venues in the Buffalo area it was no question that we wanted to host our wedding at the Sterling. We loved working with the team to plan every detail of our event to make sure everything represented us well. The space itself is such a a beautiful simple canvas that comes to life with even the smallest details. All of our guests had the same reaction as we did when they walked in and looked around. We loved having the option to create virtually whatever floor plan to work best with our guest list and adjust as needed to optimize the placement of our DJ with the dance floor, the gift table, family photos and so much more. If you are a creative person you can transform this space into so many different things - it was really inspiring to see their tagged photos on instagram to see what other couples did with the venue.I would be remiss if I didn't talk about the food - my jaw dropped when I saw how generous the serving size was. I've heard from so many people that brides are usually too nervous to eat the day of their wedding, let me tell you I didn't miss a meal all day and dinner was no exception. The food was absolutely delicious and what's more impressive is I didn't hear anyone say their steak was overdone or anything was cold as if it had been sitting out for a long time. We opted to do all passed appetizers rather than any of the charcuterie tables that were available as we felt it would give guests more things to try. The Swedish meatballs were a huge hit, as were the grilled cheese and tomato soup shooters, and classics like caprese skewers. Regarding pricing - there were no surprise prices. The Sterling was very upfront with us when we put in our deposit in November 2020 what the typical price increases for food and beverages is each year which really helped us plan our menus and stay in budget. I have read horror stories about charges to rent plates, silverware and then WASH those items. The fee to rent the Sterling includes SO much including the priceless expertise and assistance from the coordinator. Speaking of coordinators, Michael was there to help us at every turn with changing COVID guidelines in the county and made sure we were hosting an event that we and our guests felt comfortable celebrating in. Michael also took over the hugely important job of contacting our vendors (DJ, Florist, Cake etc) the week of our wedding to provide them with details they needed. This was a huge help and eliminated a major task from our to-do list. The rest of the staff including Natalie was instrumental in executing all of our plans day of so that we could just simply enjoy our wedding!We also had our ceremony at the Sterling - I was at first apprehensive about having it in the enclosed heated patio in the back, but I promise you when I was walking down the aisle, the last thing I was looking at was the outdoor plastic flaps that enclose the space. We were able to easily transform the space into a beautiful location for a ceremony by adding a few details to the arbor and filling it with our family and friends.Thank you to everyone at the Sterling for helping us plan a wedding and New Year's Eve party that we will remember for the rest of our lives! Advice to those planning their weddings - try to enjoy it! All the stress and time was worth seeing all of our plans and details come to life. Reviewed on 19-01-2022
Lindsay Reynolds(bride)5 out of 5 Rating Wedding Date 18-12-2021 My husband and I got married last night, and had THE most gorgeous wedding reception at The Sterling. Michael, our wedding coordinator was everything we couldâve hoped for and then some. He was ALWAYS available for me to bother him with questions or ideas that I had, and supported us throughout our entire planning process. The night of our wedding, everything went perfectly. He brought me some champagne and a card and checked in all day long to see if I was ok. The food was incredible, drinks were awesome, decor was stunning, and the band was incredible as well. Michael walked around and welcomed guests, talked to people in both of our families, handed out our light up styrofoam sticks, and helped us get the party going! He informed guests about our photo booth/guest book, made sure that we always had whatever drinks we needed, and also took care of our families as well. Michael is organized, kind, funny, understanding, and most of all, professional. I am going to miss talking to him so often, and am so sad that the big day is over. đ for any bride looking for a one-of-a-kind venue, look no further. And request to work with Michael for the night of your dreams!! â€ïž I truly canât thank him enough for all of his time, patience, and knowledge. I truly want everyone to know how lovely he was. Michael for President!!!!! Reviewed on 20-12-2021
Jillian Maloney(bride)5 out of 5 Rating Wedding Date 10-12-2021 All thanks to the Sterling and their team I was able to have my dream wedding! Their staff is absolutely amazing! The food is amazing! They were always quick to answer any questions that I had. They made my vision come alive! Reviewed on 16-12-2021
Danie Novak(bride)5 out of 5 Rating Wedding Date 04-12-2021 The second we walked into the Sterling I knew I didnât want to look anywhere else for our wedding venue (my actual words were âcan I live here?!â, and if youâve seen the inside, you know why!). From the moment we took our tour and signed our contract, to the moment we said our I Doâs and partied the night away, the Sterling staff never ceased to amaze us with their responsiveness, their service and just their overall desire to make your special day their top priority. Getting married during Covid everyone assumed planning mustâve been a nightmare for us but honestly the Sterling handled Covid so well and took away any stress that couldve come from it and did everything in their power to make our wedding hopes a reality. Our planner Michael, the Walt Disney of wedding planners making our dreams come true, was nothing short of absolutely incredible, from our surprise first look with our dog, the non traditional wedding entrance, to our decor, to our very large wedding party, to all our crazy wild partying, he made sure everything went more perfect than I couldâve ever hoped for. Now letâs talk about the staff during the wedding! PHENOMENAL! From the moment we walked in the door for getting ready, till the end of the night while we packed up. Throughout the night a staff member was always coming up to me or my husband, without any request, to make sure we always had a fresh drink in our hand (I felt like a damn celebrity!). Our guests and bridal party all night continued to comment on how amazing and attentive the staff was and they were just blown away. Your wedding day is one of the most special days of your life, if not THEEE most special, and The Sterling takes that responsibility you put into them very seriously and goes above and beyond to make sure itâs a night you will always remember. If I had to do it all over, I would go with the sterling again no doubt about it! Reviewed on 16-12-2021
Tonya Gburek(bride)5 out of 5 Rating Wedding Date 19-11-2021 I have to give two different reviews because there was the before the day of and then the day of. Just a note I was a COVID bride and when I had originally booked the venue I should have been married 12.31.20The Positive: The day off staff was simply AMAZINGGG, For the planning meeting the day before the wedding Natalie and Michael made me feel SOOO at ease. They had it under control and they made me feel like it was a piece of cake, even though I had brought so many decorations. & the day of Tamika and Michael KILLED IT, they worked their butts off to make sure everything was amazing and went off with no flaws, it was perfect and I appreciate all of the work they put in! We had a few requests, like to move a few tables for the overflowing dance floor, and they were able to put things in motion so quickly and effortlessly. Because of the staff we were able to have the most wonderful day without worrying about a thing.The Negative: The months leading up to the wedding, we had so many different wedding planners that I was stressed, with each new planner I had to re-go over each piece to make sure we were all on the same page, with some times little to no response back. Food : From what I had and the overall consensus we have heard that everyone loved the food, The mashed potatoes were great, carrots were awesome, a guest said they hate carrots but actually ate all of theirs! the Salmon and steak were prefect. Much of our guests couldn't stop raving about the passed appetizers! The only thing I am disappointed about is that we had apps passed that were supposed to be \"Bacon Sirloin Blue Cheese Skewers\" I didn't have any of these because I'm not a blue cheese fan but apparently there was no Sirloin in the skewers, so many people loved them BUT said \"wait there was supposed to be steak in them?\" We spent more money on these and I'm disappointed they weren't the same from when we had them at the tasting, what happened to the sirloin part, I'm not sure. BUT the shrimp display everyone LOVED, they were jumbo for sure! One more annoying issue was that we had been told back when we booked that we would get \"10% off reception\" for booking when it was not even build, which we thought meant 10% of the total, when we got the bill we found out it was total of the food and non-alcoholic drinks. This was extremely frustrating because no where on any piece of paper that we were given did it say this, there was no fine print or explanation at all. I would say, if you have a discount, you need to make sure you know EXACTLY what it includes. This was a lesson learned for us. Overall even if someone told me what would have happened with the before the wedding stress, i would still have chosen to have it there. The wedding at the end of the day was perfect that it was worth the stress mainly thanks to the day of staff! Reviewed on 09-12-2021
Emma Stanek-Chu(bride)5 out of 5 Rating Wedding Date 27-11-2021 The Sterling is stunning, the staff is amazing, and the food is excellent. The Sterling staff helped my dream wedding come to life. I have to give a shout out to Michael, our coordinator, who was MVP and made all our dreams a reality. The bride and groom suite were the best touch and helped the day run so smoothly. It is amazing to have your hair and makeup done at the venue space. The entire space is a beautiful blank canvas so every bride can see a different vision and bring it to life.The bartenders made our signature cocktails better than I couldâve imagined. All in all, I know that any couple that gets married at The Sterling will feel so special and have the best wedding that is unique to them. Reviewed on 04-12-2021
Mary Kay McLean(other)5 out of 5 Rating Wedding Date 13-11-2021 If I could give 100 stars it would still not be enough to describe my daughter's wedding at The Sterling. The entire team went above and beyond to make her wedding a real life Fairytale! Geoff was so attentive and was sincerely committed to ensuring every detail, every request and every aspect of planning was gone over and double checked. By the night of the wedding I was 100% secure that everything was taken care of, all I had left to do was enjoy the night! And enjoy the night we did! We had 180 guests and the room was very comfortable. We had a large dance floor and still plenty of room for cocktail hour and a beautiful dessert table. Cocktail hour set the tone for an incredible night! Signature Cocktails, Passed Appetizers that are still being talked about; grilled cheese and tomato soup shooters-amazing! The Bar Staff was attentive, fast and still found time to be personable and so welcoming to our guests!Dinner was spectacular, not only was it delicious, and hot, but all of our guests were served almost simultaneously. It was incredible.After dinner we had Late Night Snacks; French Fry and Pretzel Bars-the perfect snack after cocktails and dancing! And, the guys loved the Cigar and Whiskey Bar.We ended the night with a Sparkler Send Off-it was magical.And the best part, I did not have to worry about a thing, the Sterling staff had everything covered!!From start to finish, from wedding coordinators, to managers, to wait staff and bar staff-every single person and every part of our time at The Sterling was Perfect!I would not hesitate to recommend them to family or friends for any party, wedding or social event.My only regret-- is that it is over. I am going to miss our Sterling friends, and all the fun we had planning my daughter's wedding.Bravo Sterling Staff!!! Reviewed on 17-11-2021
Heather Oleski(bride)5 out of 5 Rating Wedding Date 08-10-2021 The Sterling was AMAZING! A Beautiful, breathtaking venue! Staff was awesome, food was great! The bridal suite was a perfect place to get ready! The island made for a beautiful ceremony! We canât say enough positive things about the process from start to finish. The staff was super organized and helpful which made the wedding planning process effortless. Thank you Sterling Staff! Reviewed on 23-10-2021
Briana McFarren(bride)5 out of 5 Rating Wedding Date 15-08-2021 I would recommend the Sterling to any bride to be..and hubby as well!! Weddings can be STRESSFUL but the best part of this venue is not only how beautiful it is but the fact that you are given a wedding coordinator to! I was your typical stressed bride and we had the pleasure of working with Dana on our special day and BOY did she pull through. Any question I had whether it was 8am or 1am in the morning she was there to answer. She made all the stresses of my special day disappear. On the day of, I had needed help setting up all my decor, signage, florals, etc..since I had DIY it all myself. I had a vision and Dana exceeded it! She and the Sterling team did everything they could to make sure when I walked out of that bridal suite that I was satisfied and I was. I almost cried how perfect they made that vision come true. All day, the Sterling team made sure my husband and I were taken care of, âdo you need a drinkâ, âhow are you doingâ, âis there anything I can get youâ. My list goes on. So not only are you going to get the most beautiful venue, scenery, and more but youâre getting a team who wants to see you shine on your special day without a worry in the world. Reviewed on 15-10-2021
Kaitlyn S(bride)2 out of 5 Rating Wedding Date 17-09-2021 Truthfully this was not a great experience for my wife and I. The day of our wedding the coordinator spent more time on her phone next to the bar than she did speaking with us. Anytime we asked for something they were either rude to us or blatantly ignored us. Our late night stations were set up in the rain and not once were we asked by the coordinator if we needed anything. Weâre only giving 2 stars for the service staff because they were great but the coordination was terrible. We had 3 different wedding planners throughout the entire planning period. They couldnât even take the time to change a generic email from âMr. and Mrs.â to âMrs. and Mrs.â. Definitely skipped all the little details we were so excited to have with this venue. Highly recommend spending your day with a staff that values you and this was not it. Reviewed on 18-09-2021
Brett B(bride)5 out of 5 Rating Wedding Date 18-07-2021 I donât think you could go wrong with this venue. The venue itself is stunning, there were several locations our photographers were able to take beautiful photos of us at. The team is great, we had a few coordinators to work with and each one was so nice, responsive and attentive, and the decor team put together a gorgeous display for the reception. We received so many compliments on the food and atmosphere. Our wedding was in great hands with The Sterling, we didnât even have to lift a finger! Reviewed on 08-09-2021
Nicole Zemcik(bride)5 out of 5 Rating Wedding Date 23-04-2021 The Sterling and their whole team made our day the best. They provided just about everything we needed which made it easier for us (we live in NC so we didnât have to bring much). Any odds and ends we brought, they set up and took down for us. Lauren was very helpful and made sure we were taken care of all night. Definitely recommend! Reviewed on 27-04-2021
Christina Lemieux(bride)5 out of 5 Rating Wedding Date 03-07-2020 We went to venues all over the Western New York area and nothing compared to hospitality the Sterling team showed, the beautiful property, and great communication. We booked The Sterling before it was even built and it was the best wedding decision we made. We first worked with Krystle and she was so welcoming and kind. We booked our date immediately. Through out the rest of our wedding planning we worked with Amanda, and she was AMAZING!!! There is a lot that goes into a wedding reception and she was unbelievably informative, helpful and patient through out the entire process of planning a wedding while COVID-19. Due to COVID we ended up being the first wedding to be held at the new venue! We were grateful for being able to have our reception and we ended up with a small intimate reception, which made our day special day even better! The Sterling is the ideal rustic chic venue. The wedding planner Amanda and her team truly executed the perfect first Sterling Wedding for my husband and I! Reviewed on 05-10-2020
Amy Eisenhut(bride)5 out of 5 Rating Wedding Date 12-09-2020 My husband Zach and I got engaged in 2018 and originally booked with the Timberlodge at Arrowhead. We were given the ability to switch to the Sterling and when seeing the plans, we jumped at the opportunity! From day 1 our wedding planner was nothing but helpful, always responding to emails promptly, and making all our requests a possibility. I have Celiac Disease so the fact that almost all the food could be altered to be safe for me to eat, was such a relief as a bride. The day of our wedding was so fun and stress free! All of the amenities and assistance from the Sterling staff made our wedding a dream come true! I can not recommend the Sterling enough for your dream wedding! Reviewed on 15-09-2020