The Thayer Hotel at West Point
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About This Vendor
About This Vendor
Contemporary Refinement and Storied Charm
Nestled in the Hudson Valley, The Thayer Hotel at West Point in West Point, NY provides a sophisticated wedding venue. Overlooking the Hudson River, the magnificence of nature combined with the beauty of this antique hotel creates an upscale and enchanting setting for weddings. Near the United States Military Academy, tradition takes center stage at this gorgeous location. The Thayer Hotel at West Point was opened in 1926 and has become an important historical location since then. International leaders, celebrities, and former US presidents have all visited here, making it a legendary location. A large hotel with 151 rooms for guests, grandeur and sophistication merge within this building’s walls. Without losing its historic charm, the amenities are modern and elegant for a wedding held in luxury. They have rooms for both small, intimate weddings and large affairs of up to 220 people. In addition to a number of spaces for hosting nuptials, they also have the Zulu Time Rooftop Bar and Lounge. The only rooftop bar between Albany and New York City, it provides for an evening of socializing after the reception ends. Both the grounds and hotel at this location boast romance and enchantment. The property is covered in swaths of trees and vegetation with vistas of the flowing water and rolling hills. Inside the ballrooms, couples and their guests are greeted by rich, hardwood flooring and ornate molding. Windows with thin latticing coupled with the brick, exterior walls and archways create a castle-like feel. The Thayer Hotel at West Point has a number of suggested vendors so couples can create a wedding day with uniform sophistication. Cuisine, both beautifully presented and plentiful, is provided through their full-service catering packages. Buffet, station, and plated options are both available as well as beverages, cocktail reception, and dessert. After parties with a bartender and sandwich platter are available on their rooftop bar. An exquisite hotel, accommodation is available for out of town guests. Roomy suites are available for the wedding party to get dressed in both comfort and privacy. With so many wonderful amenities, this is a venue for a wedding to remember.
Amenities & Details
Ceremony Area, Covered Outdoors Space, Dressing Room, Handicap Accessible, Indoor Event Space, On-Site Accommodations, Outdoor Event Space, Reception Area, Wireless Internet
Guest CapacityUp to 250
Ceremony Types Venue Service OfferingsBar & Drinks, Food & Catering, Planning
SettingsBallroom, Beach, Waterfront, Historic Venue, Hotel, Restaurant
Business AttributesVeteran-owned Business
Pricing for The Thayer Hotel at West Point
| Option | Value |
|---|---|
| Starting Cost | Moderate |
| Cost Starting | |
| Price Range | $18,800 - $23,700+ |
| Couples Usually Spend | $21,250 |
| Peak Season Months | April-November |
| Peak Season Cost | $18,800 - $23,700+ |
| Peak Season Reception Cost | |
| Peak Season Ceremony Cost | $1,500 |
| Peak Season Bar Service Cost | |
| OffSeason Months | January-March, December |
| OffSeason Cost | $18,800 - $23,700+ |
| OffSeason Reception Cost | |
| OffSeason Ceremony Cost | $1,500 |
| OffSeason BarService Cost |
Browse The Thayer Hotel at West Point pricing PDF below for sample services and estimates.
View PricesThe Thayer Hotel at West Point Reviews
Debra Jolley (other) 5 out of 5 Rating
The Thayer is THE PLACE to get married. The staff was completely wonderful from planning to days after. The venue is just beautiful, the service from every employee is top notch, and the packages are completely reasonable for everything you get. Special shout out to Krista, Marie, Gino, Chris and Aaron who were extremely kind and who went over and beyond to make our day everything we could ask for. Everyone, literally everyone, who came to our wedding have only good things to say. Zero drama. Zero issues. Literally from finding a magical crochet hook to accommodating a Filippino food station they made magic happen. These people made a profound impact that my (now) husband and I will never forget. Choose this place as your venue and do the room block- especially on game week- you will not regret it. Oh and be sure to ask for Marie Schuette as your planner and Aaron Faulk as your Maître D’. Together you're in the best of hands!
Reviewed on 21-11-2023
The Thayer is THE PLACE to get married. The staff was completely wonderful from planning to days after. The venue is just beautiful, the service from every employee is top notch, and the packages are completely reasonable for everything you get. Special shout out to Krista, Marie, Gino, Chris and Aaron who were extremely kind and who went over and beyond to make our day everything we could ask for. Everyone, literally everyone, who came to our wedding have only good things to say. Zero drama. Zero issues. Literally from finding a magical crochet hook to accommodating a Filippino food station they made magic happen. These people made a profound impact that my (now) husband and I will never forget. Choose this place as your venue and do the room block- especially on game week- you will not regret it. Oh and be sure to ask for Marie Schuette as your planner and Aaron Faulk as your Maître D’. Together you're in the best of hands!
Reviewed on 21-11-2023
Kira Floersheim (other) 4 out of 5 Rating
If you're looking for an all-inclusive ceremony, reception, catering, and lodging location in a picturesque setting amid the Hudson River and mountains for your wedding, then the Thayer is the venue for you! My husband and I wanted to get married at an \"all-in-one\" venue so we could take some of the additional planning out of having to confirm multiple venues/vendors. The Thayer offers multiple rooms and locations, including outside, to give you options for where you want to have your ceremony and/or reception. Having the hotel rooms onsite was such a blessing, so no one had to drive -- they could just take the elevator upstairs and go to bed! Plus, having the U.S. Military Academy right next door offered our guests something to do in -between events; whether they paid for one of the 1.5 hour tours on post, grabbed a bite to eat at one of the quaint restaurants in downtown Highland Falls, or visited the Museum at the West Point Visitor's Center (which is free), there was something for everyone. Chef Chris did an amazing job on the food, and after our original coordinator, Marie, had to step away 2 weeks before our wedding, Chelsea Allen stepped in immediately, got up to speed, and took us through to the finish line. And, throughout the day and night, our maître d', Diana, made sure to check in with us to ensure everything was going smoothly. To this point, because things happen/get lost in the shuffle, when we realized the macarons we had for our dessert table weren't put out, we found Diana to let her know and, within 5 minutes, the situation was remedied. We are so happy with our wedding weekend and the service we received from the Thayer team, and highly recommend them as a venue!
Reviewed on 20-11-2023
If you're looking for an all-inclusive ceremony, reception, catering, and lodging location in a picturesque setting amid the Hudson River and mountains for your wedding, then the Thayer is the venue for you! My husband and I wanted to get married at an \"all-in-one\" venue so we could take some of the additional planning out of having to confirm multiple venues/vendors. The Thayer offers multiple rooms and locations, including outside, to give you options for where you want to have your ceremony and/or reception. Having the hotel rooms onsite was such a blessing, so no one had to drive -- they could just take the elevator upstairs and go to bed! Plus, having the U.S. Military Academy right next door offered our guests something to do in -between events; whether they paid for one of the 1.5 hour tours on post, grabbed a bite to eat at one of the quaint restaurants in downtown Highland Falls, or visited the Museum at the West Point Visitor's Center (which is free), there was something for everyone. Chef Chris did an amazing job on the food, and after our original coordinator, Marie, had to step away 2 weeks before our wedding, Chelsea Allen stepped in immediately, got up to speed, and took us through to the finish line. And, throughout the day and night, our maître d', Diana, made sure to check in with us to ensure everything was going smoothly. To this point, because things happen/get lost in the shuffle, when we realized the macarons we had for our dessert table weren't put out, we found Diana to let her know and, within 5 minutes, the situation was remedied. We are so happy with our wedding weekend and the service we received from the Thayer team, and highly recommend them as a venue!
Reviewed on 20-11-2023
Alyssa Glassey (other) 4 out of 5 Rating
It has been a little over a week since my wedding and getting married at Thayer truly felt like a fairytale. The scenery was amazing, the hotel is beautiful, and the food and drinks were outstanding. Aaron, our maître d, was incredible- he ran the rehearsal, wrangled my bridal party, and made sure my husband and I were totally taken care of before, during, and after the wedding. Guests loved the rooftop bar after party and the staff were friendly and helpful. While I had the most wonderful day, there were a few snags that I think are important to point out for future couples looking to get married here:When you are assigned an event coordinator, if possible, request to have Chelsea Allen. My original coordinator, Marie, was initially responsive, but about 1 month prior to my wedding she stopped answering me despite multiple follow-ups and phone calls. 2 weeks before my wedding, I emailed to follow-up, and received an auto reply that she was out on emergency medical leave, with no coverage listed. I called the catering office and got a hold of Chelsea, who immediately assured me she would cover my event and took several hours to review the BEOs with me. Chelsea made me feel so comfortable and that my event was in good hands. Marie was originally supposed to be with me the morning of my wedding, but due to her leave, and the fact that Chelsea was not scheduled for the day of my wedding, there was no event coordinator presence the morning of my wedding, which was disappointing. Additionally, multiple requests that Marie told me could not be accommodated were handled instantly and with ease when brought up to Chelsea. To this day I have still not received an apology or email from Marie, even though we regularly were corresponding with one another for almost a year. I do wish I had Chelsea from the start as I think the planning process would have been smoother and less stressful.When I booked Thayer with the sales coordinator, I was told a perk of the property was that valet was included in the wedding package. A couple months later, after contracts were signed, I was told this was no longer true and that I had to pay a fee to cover valet for my guests. I paid this flat fee but heard from multiple guests that they were turned away from valet as the lot was full. To me this was completely unacceptable since I paid a decent amount of money to have valet, and it was a bit embarrassing to hear this feedback.We had gift bags for hotel guests, and my MOH overheard the front desk say they forgot to hand out some bags to those who checked in. The bags had invitations to a farewell breakfast on Sunday, so about 12-15 people did not get the invite (there were 6 bags left over and we made enough for all the rooms in our block).Overall, I loved my wedding at Thayer, and I really feel like it was a wonderful venue choice; however, I would highly recommend a wedding planner for those couples getting married here to assist with the planning process.
Reviewed on 06-11-2023
It has been a little over a week since my wedding and getting married at Thayer truly felt like a fairytale. The scenery was amazing, the hotel is beautiful, and the food and drinks were outstanding. Aaron, our maître d, was incredible- he ran the rehearsal, wrangled my bridal party, and made sure my husband and I were totally taken care of before, during, and after the wedding. Guests loved the rooftop bar after party and the staff were friendly and helpful. While I had the most wonderful day, there were a few snags that I think are important to point out for future couples looking to get married here:When you are assigned an event coordinator, if possible, request to have Chelsea Allen. My original coordinator, Marie, was initially responsive, but about 1 month prior to my wedding she stopped answering me despite multiple follow-ups and phone calls. 2 weeks before my wedding, I emailed to follow-up, and received an auto reply that she was out on emergency medical leave, with no coverage listed. I called the catering office and got a hold of Chelsea, who immediately assured me she would cover my event and took several hours to review the BEOs with me. Chelsea made me feel so comfortable and that my event was in good hands. Marie was originally supposed to be with me the morning of my wedding, but due to her leave, and the fact that Chelsea was not scheduled for the day of my wedding, there was no event coordinator presence the morning of my wedding, which was disappointing. Additionally, multiple requests that Marie told me could not be accommodated were handled instantly and with ease when brought up to Chelsea. To this day I have still not received an apology or email from Marie, even though we regularly were corresponding with one another for almost a year. I do wish I had Chelsea from the start as I think the planning process would have been smoother and less stressful.When I booked Thayer with the sales coordinator, I was told a perk of the property was that valet was included in the wedding package. A couple months later, after contracts were signed, I was told this was no longer true and that I had to pay a fee to cover valet for my guests. I paid this flat fee but heard from multiple guests that they were turned away from valet as the lot was full. To me this was completely unacceptable since I paid a decent amount of money to have valet, and it was a bit embarrassing to hear this feedback.We had gift bags for hotel guests, and my MOH overheard the front desk say they forgot to hand out some bags to those who checked in. The bags had invitations to a farewell breakfast on Sunday, so about 12-15 people did not get the invite (there were 6 bags left over and we made enough for all the rooms in our block).Overall, I loved my wedding at Thayer, and I really feel like it was a wonderful venue choice; however, I would highly recommend a wedding planner for those couples getting married here to assist with the planning process.
Reviewed on 06-11-2023
Alyssa Tuorto (other) 5 out of 5 Rating
Wow. Where do I begin? Chelsea Allen and the Thayer Hotel are more than amazing and we can’t thank them enough for hosting our guests, setting up a beautiful rehearsal dinner and breakfast for our wedding. Chelsea answered all questions and concerns and was the sweetest person to work with and we cannot recommend this hotel enough!!
Reviewed on 09-10-2023
Wow. Where do I begin? Chelsea Allen and the Thayer Hotel are more than amazing and we can’t thank them enough for hosting our guests, setting up a beautiful rehearsal dinner and breakfast for our wedding. Chelsea answered all questions and concerns and was the sweetest person to work with and we cannot recommend this hotel enough!!
Reviewed on 09-10-2023
Abigail Graffam (other) 5 out of 5 Rating
If you’re looking for a timeless, classic wedding venue with picturesque views and an incredible staff, look no further. My guests were in complete awe of the grounds, the hotel and the experience provided at the wedding. Chelsea and Amy were absolutely amazing to work with and found a way to make my wedding exactly how I wanted it. I would have my wedding again and again at The Thayer!
Reviewed on 02-10-2023
If you’re looking for a timeless, classic wedding venue with picturesque views and an incredible staff, look no further. My guests were in complete awe of the grounds, the hotel and the experience provided at the wedding. Chelsea and Amy were absolutely amazing to work with and found a way to make my wedding exactly how I wanted it. I would have my wedding again and again at The Thayer!
Reviewed on 02-10-2023
Sarah Quade (other) 5 out of 5 Rating
The entire staff at the Thayer were incredible. From changing to our rain plan, to changing the room it was in, to the food, staff- it was all amazing. The Maitre'd, Amy, was INCREDIBLE, as was out coordinator, Marie. I cannot say enough wonderful things about them. The brunch was beautiful and better than what we envisioned. I would recommend them to anyone!
Reviewed on 13-09-2023
The entire staff at the Thayer were incredible. From changing to our rain plan, to changing the room it was in, to the food, staff- it was all amazing. The Maitre'd, Amy, was INCREDIBLE, as was out coordinator, Marie. I cannot say enough wonderful things about them. The brunch was beautiful and better than what we envisioned. I would recommend them to anyone!
Reviewed on 13-09-2023
Maura S (other) 5 out of 5 Rating
My husband and I recently got married at The Thayer Hotel. We are truly sad it’s over, as we had the best experience of our lives there. You are treated with love, respect, and professionalism by all hotel staff. Many of our guests are reaching out to us to say the same!Our coordinator, Marie, cared so deeply about ensuring we had the perfect day. We couldn’t have imagined a more lovely setting, delicious meals, and the BEST staff!
Reviewed on 21-08-2023
My husband and I recently got married at The Thayer Hotel. We are truly sad it’s over, as we had the best experience of our lives there. You are treated with love, respect, and professionalism by all hotel staff. Many of our guests are reaching out to us to say the same!Our coordinator, Marie, cared so deeply about ensuring we had the perfect day. We couldn’t have imagined a more lovely setting, delicious meals, and the BEST staff!
Reviewed on 21-08-2023
Jennifer Ransom (bride) 5 out of 5 Rating
Wedding Date 15-04-2023
Beautiful spot, wonderful service, delicious food, and attentive staff. Chelsea was fantastic in helping me navigate a destination wedding and made everything so easy. And Amy our maitre’d at the reception kept everything running smoothly day of. Highly recommend!
Reviewed on 10-05-2023
Wedding Date 15-04-2023
Beautiful spot, wonderful service, delicious food, and attentive staff. Chelsea was fantastic in helping me navigate a destination wedding and made everything so easy. And Amy our maitre’d at the reception kept everything running smoothly day of. Highly recommend!
Reviewed on 10-05-2023
Karyn Winaker (bride) 5 out of 5 Rating
Wedding Date 11-11-2022
We had the pleasure of having our wedding ceremony and reception at the Thayer recently. We cannot express how wonderful the experience was! Everyone from Krista in sales, who helped us choose the type of reception we wanted, to Hayle, our on-site coordinator who was the best show-runner we could have hoped for, to the bartenders at our celebrations and the valets (Thank you, Phil!) who made getting in and out seamless and easy.... They were all just as helpful, friendly, professional, and cheerful as could be. The rooms were immaculate and luxurious. Everywhere you looked, there was another gorgeous view! The bridal suite was perfect for not only getting ready, but for our pre-wedding ceremony of signing our wedding ketubah and was spacious enough to accommodate our entire family.We cannot say enough good things about Chef Chris and his entire staff! I am celiac, and he went above and beyond to ensure that we could have the champagne brunch reception of our dreams, right down to the gluten-free waffles. We don't have room here to express all the compliments that we got from our guests regarding the quality, presentation and variety of our celebration feast. Having a dedicated maître d' for our reception was indispensable and we didn’t even know that until Amy and her colleagues granted every request just as it was asked. Amy introduced herself to the principals in our wedding party, saw to their every need, and made sure that everything was exactly as we had wanted for our big day. She was so friendly and accommodating and made us feel like we were the number one priority for the entire hotel and staff.It was an absolutely welcome surprise to come to our bridal suite after the reception to find a bottle of champagne and chocolate covered strawberries to cap off the most perfect day we could have imagined. (Pro tip: Chocolate covered strawberries also make a gorgeous breakfast!)We will heartily be recommending The Historic Thayer Hotel to all of our friends and family, and we can't wait to be able to visit again!
Reviewed on 23-11-2022
Wedding Date 11-11-2022
We had the pleasure of having our wedding ceremony and reception at the Thayer recently. We cannot express how wonderful the experience was! Everyone from Krista in sales, who helped us choose the type of reception we wanted, to Hayle, our on-site coordinator who was the best show-runner we could have hoped for, to the bartenders at our celebrations and the valets (Thank you, Phil!) who made getting in and out seamless and easy.... They were all just as helpful, friendly, professional, and cheerful as could be. The rooms were immaculate and luxurious. Everywhere you looked, there was another gorgeous view! The bridal suite was perfect for not only getting ready, but for our pre-wedding ceremony of signing our wedding ketubah and was spacious enough to accommodate our entire family.We cannot say enough good things about Chef Chris and his entire staff! I am celiac, and he went above and beyond to ensure that we could have the champagne brunch reception of our dreams, right down to the gluten-free waffles. We don't have room here to express all the compliments that we got from our guests regarding the quality, presentation and variety of our celebration feast. Having a dedicated maître d' for our reception was indispensable and we didn’t even know that until Amy and her colleagues granted every request just as it was asked. Amy introduced herself to the principals in our wedding party, saw to their every need, and made sure that everything was exactly as we had wanted for our big day. She was so friendly and accommodating and made us feel like we were the number one priority for the entire hotel and staff.It was an absolutely welcome surprise to come to our bridal suite after the reception to find a bottle of champagne and chocolate covered strawberries to cap off the most perfect day we could have imagined. (Pro tip: Chocolate covered strawberries also make a gorgeous breakfast!)We will heartily be recommending The Historic Thayer Hotel to all of our friends and family, and we can't wait to be able to visit again!
Reviewed on 23-11-2022
Colleen Marigliano (other) 5 out of 5 Rating
Wedding Date 06-08-2022
There are not enough words I can say of the praise we have for the Thayer Hotel staff. From day one meeting with the Event Planner, Casey Butler, to the wedding day everyone we encountered were professional, pleasant and took pride in their work which certainly is a rarity today. Casey Butler, our event planner, was wonderful to work with. She took the time to meet with us individually and walked us through what to expect the day of the reception. Any questions or issues that may have arrived after that meeting, she was always available via email or phone to answer and resolve. On our arrival to the hotel on the wedding weekend we were met with smiles and pleasantries from the Valet, Bell hops, Front Desk and Housekeeping. Everyone was always so pleasant to be around. My family can be a bit demanding and as usual some were, but the Front Desk along with their Supervisor Kaitlyn and Casey handled them with the utmost respect and resolved any issues they had. Our Maitra D ' Amy was the best! She made us feel comfortable and welcoming the minute we met her. Everything was perfect the day of the reception and the next day at Breakfast. Anyone who is wondering if they should hold a function here should stop wondering. I have been to many venues, and I can say I have never felt as welcomed at a place than I did here. Definitely will be going back in the future.
Reviewed on 11-08-2022
Wedding Date 06-08-2022
There are not enough words I can say of the praise we have for the Thayer Hotel staff. From day one meeting with the Event Planner, Casey Butler, to the wedding day everyone we encountered were professional, pleasant and took pride in their work which certainly is a rarity today. Casey Butler, our event planner, was wonderful to work with. She took the time to meet with us individually and walked us through what to expect the day of the reception. Any questions or issues that may have arrived after that meeting, she was always available via email or phone to answer and resolve. On our arrival to the hotel on the wedding weekend we were met with smiles and pleasantries from the Valet, Bell hops, Front Desk and Housekeeping. Everyone was always so pleasant to be around. My family can be a bit demanding and as usual some were, but the Front Desk along with their Supervisor Kaitlyn and Casey handled them with the utmost respect and resolved any issues they had. Our Maitra D ' Amy was the best! She made us feel comfortable and welcoming the minute we met her. Everything was perfect the day of the reception and the next day at Breakfast. Anyone who is wondering if they should hold a function here should stop wondering. I have been to many venues, and I can say I have never felt as welcomed at a place than I did here. Definitely will be going back in the future.
Reviewed on 11-08-2022
Kristen LeForte (bride) 5 out of 5 Rating
Wedding Date 28-05-2022
What an amazing venue. Beautiful place for a Wedding!! The every aspect of this place is simply beautiful. Food was amazing, service even better but nothing beats the ambiance and natural beauty. Casey is fabulous. She kept us informed and was quick with responses, which put me at ease throughout the planning process. Amy, our Maitre d, and her team excuted the plan flawlessly and made the day easy going and fun. I cannot thank Casey, Amy, and this beautiful venue enough for the best day of my life!
Reviewed on 06-08-2022
Wedding Date 28-05-2022
What an amazing venue. Beautiful place for a Wedding!! The every aspect of this place is simply beautiful. Food was amazing, service even better but nothing beats the ambiance and natural beauty. Casey is fabulous. She kept us informed and was quick with responses, which put me at ease throughout the planning process. Amy, our Maitre d, and her team excuted the plan flawlessly and made the day easy going and fun. I cannot thank Casey, Amy, and this beautiful venue enough for the best day of my life!
Reviewed on 06-08-2022
Edward Quach (bride) 5 out of 5 Rating
Wedding Date 03-07-2022
We had a lovely summer wedding at the Thayer and couldn't be happier. From first booking to the day of the event itself, their staff were quite helpful. We had a million questions and concerns for our planner, Molly, and she was very quick to reply. The venue itself is beautiful. We had the ceremony on-site on the lawn with the Hudson in the background. We wanted to get some photos at Trophy Point, a beautiful outlook deeper into West Point's campus and Molly worked with us to ensure that our wedding party and vendors could access the area. Our event of 135 guests was held in the larger ballroom, on the ground level and it was perfect. The room could easily have held more people. Some of our family have specific dietary requirements and the kitchen staff were very flexible, including several silent menu options to those guests at no extra charge. We heard from our guests that the wait staff and bartenders were very attentive and helpful.Our day-of coordinator, Amy, was also very efficient and helpful. She was omnipresent and on top of everything, knowing what signs needed to be where, when different events needed to happen, keeping the favors table stocked, etc. She made us feel like we were totally in control of the flow of the evening without being intrusive on the experience itself.For the price, the Thayer is very similar to many catering halls and event spaces around NY/NJ, but they are a much better deal for the money. My wife and I will always be able to return to the place we were married, and we love that it is a historic and beautiful site, rather than just a nice banquet hall. For its beauty and historic significance, and especially for the flexibility and helpfulness of their staff, we strongly recommend The Thayer for your wedding or event.
Reviewed on 02-08-2022
Wedding Date 03-07-2022
We had a lovely summer wedding at the Thayer and couldn't be happier. From first booking to the day of the event itself, their staff were quite helpful. We had a million questions and concerns for our planner, Molly, and she was very quick to reply. The venue itself is beautiful. We had the ceremony on-site on the lawn with the Hudson in the background. We wanted to get some photos at Trophy Point, a beautiful outlook deeper into West Point's campus and Molly worked with us to ensure that our wedding party and vendors could access the area. Our event of 135 guests was held in the larger ballroom, on the ground level and it was perfect. The room could easily have held more people. Some of our family have specific dietary requirements and the kitchen staff were very flexible, including several silent menu options to those guests at no extra charge. We heard from our guests that the wait staff and bartenders were very attentive and helpful.Our day-of coordinator, Amy, was also very efficient and helpful. She was omnipresent and on top of everything, knowing what signs needed to be where, when different events needed to happen, keeping the favors table stocked, etc. She made us feel like we were totally in control of the flow of the evening without being intrusive on the experience itself.For the price, the Thayer is very similar to many catering halls and event spaces around NY/NJ, but they are a much better deal for the money. My wife and I will always be able to return to the place we were married, and we love that it is a historic and beautiful site, rather than just a nice banquet hall. For its beauty and historic significance, and especially for the flexibility and helpfulness of their staff, we strongly recommend The Thayer for your wedding or event.
Reviewed on 02-08-2022
Claudia Rojas (bride) 5 out of 5 Rating
Wedding Date 23-07-2022
I was very happy with the professionalism, dedication and caring of both Amy and Casey. My family was very impressed with Amy and gave her numerous compliments on her performance.
Reviewed on 02-08-2022
Wedding Date 23-07-2022
I was very happy with the professionalism, dedication and caring of both Amy and Casey. My family was very impressed with Amy and gave her numerous compliments on her performance.
Reviewed on 02-08-2022
Sierra Day (bride) 5 out of 5 Rating
Wedding Date 09-07-2022
We used the Thayer Hotel as our wedding's host hotel and Sunday brunch location. Our guests could not stop raving about the superb service and friendly staff. The brunch was fantastic and very reasonably priced. We cannot recommend the Thayer enough for any wedding needs!My now husband and I also stayed in the MacArthur Suite which was beautiful. The groomsmen got ready in the suite which made for some fantastic getting ready photos. It was also the perfect size with the living room, dining room, and two bathrooms.
Reviewed on 12-07-2022
Wedding Date 09-07-2022
We used the Thayer Hotel as our wedding's host hotel and Sunday brunch location. Our guests could not stop raving about the superb service and friendly staff. The brunch was fantastic and very reasonably priced. We cannot recommend the Thayer enough for any wedding needs!My now husband and I also stayed in the MacArthur Suite which was beautiful. The groomsmen got ready in the suite which made for some fantastic getting ready photos. It was also the perfect size with the living room, dining room, and two bathrooms.
Reviewed on 12-07-2022
Alexandra R (guest) 5 out of 5 Rating
Wedding Date 29-05-2022
I had my wedding at The Thayer Hotel. It was so amazing. It was better than expected. Everyone was so helpful from start to finish. Amy was amazing as the maitre d. The food and venue were amazing. It is so nice that you can stay at the venue so no need to worry about accommodation for your guests. I would recommend the Zulu Rooftop Bar for an afterparty. My guest loved it and it was just nice to hangout with everyone after the wedding.
Reviewed on 24-06-2022
Wedding Date 29-05-2022
I had my wedding at The Thayer Hotel. It was so amazing. It was better than expected. Everyone was so helpful from start to finish. Amy was amazing as the maitre d. The food and venue were amazing. It is so nice that you can stay at the venue so no need to worry about accommodation for your guests. I would recommend the Zulu Rooftop Bar for an afterparty. My guest loved it and it was just nice to hangout with everyone after the wedding.
Reviewed on 24-06-2022
Rina Faracca (bride) 5 out of 5 Rating
Wedding Date 30-04-2022
Our wedding weekend at The Thayer was wonderful! We had our reception there, after party at the Zulu Rooftop Bar and a private champagne brunch the next morning for our overnight guest. Everything was just perfect from start to finish. The staff did a great job throughout all our events. Casey & Kelly were both amazing to deal with it. We made the perfect venue choice for our wedding weekend by going with The Thayer!
Reviewed on 13-05-2022
Wedding Date 30-04-2022
Our wedding weekend at The Thayer was wonderful! We had our reception there, after party at the Zulu Rooftop Bar and a private champagne brunch the next morning for our overnight guest. Everything was just perfect from start to finish. The staff did a great job throughout all our events. Casey & Kelly were both amazing to deal with it. We made the perfect venue choice for our wedding weekend by going with The Thayer!
Reviewed on 13-05-2022
Breanne Post (bride) 5 out of 5 Rating
Wedding Date 01-05-2022
My wedding was an absolute dream at the Thayer Hotel! Casey and Amy were so amazing to work with throughout the entire process! With the massive amounts of stress that comes with planning a wedding Casey was there every step of the way to make everything so much easier. The venue was beautiful - the lawn was perfect for our ceremony and being able to take pictures on the grounds was perfect! Casey made all of my wedding dreams come true on my wedding day. When ever I had a question, which as a bride, was often (LOL), she was there to answer everything with patience.
Reviewed on 06-05-2022
Wedding Date 01-05-2022
My wedding was an absolute dream at the Thayer Hotel! Casey and Amy were so amazing to work with throughout the entire process! With the massive amounts of stress that comes with planning a wedding Casey was there every step of the way to make everything so much easier. The venue was beautiful - the lawn was perfect for our ceremony and being able to take pictures on the grounds was perfect! Casey made all of my wedding dreams come true on my wedding day. When ever I had a question, which as a bride, was often (LOL), she was there to answer everything with patience.
Reviewed on 06-05-2022
Mary Johnston (bride) 5 out of 5 Rating
Wedding Date 05-09-2021
We had the most perfect wedding at the Thayer in September. We loved it the first time we visited and booked our date right away. We loved that the venue included space for our ceremony, rooms for our guests, excellent appetizers, dinner, and cake, and a day-of coordinator, and we appreciated the military discount. We had a snafu with our flower delivery, but honestly the hotel and grounds are so beautiful that extra flowers were not as necessary. Our guests stayed on the dance floor all night and everyone said it was the most fun wedding they've been to. I'd only caveat that the rooms are expensive so take a look at the rates ahead of booking and decide whether your guests will be able to afford the rooms.
Reviewed on 28-11-2021
Wedding Date 05-09-2021
We had the most perfect wedding at the Thayer in September. We loved it the first time we visited and booked our date right away. We loved that the venue included space for our ceremony, rooms for our guests, excellent appetizers, dinner, and cake, and a day-of coordinator, and we appreciated the military discount. We had a snafu with our flower delivery, but honestly the hotel and grounds are so beautiful that extra flowers were not as necessary. Our guests stayed on the dance floor all night and everyone said it was the most fun wedding they've been to. I'd only caveat that the rooms are expensive so take a look at the rates ahead of booking and decide whether your guests will be able to afford the rooms.
Reviewed on 28-11-2021
Krystal Hall (bride) 5 out of 5 Rating
Wedding Date 20-11-2021
We just had our wedding here and it was a dream come true. The venue grounds, accommodations, food, and staff were all phenomenal. Krista, Molly, and Amy did an amazing job from the first day we came to look at the venue months ago, to the weeks leading up to the wedding, and most importantly all the last minute and day of items that were taken care of behind the scenes to make the day go so smooth. All of the ceremony, cocktail hour, and receptions rooms were set up beautifully. Many of our family and friends were blown away by the entire weekend, and that couldn't have happened with out much of the help of the Maître D' and wedding planners at the Thayer. Would highly recommend this venue. We cant wait to go back to the Thayer to celebrate anniversaries and other occasions.
Reviewed on 24-11-2021
Wedding Date 20-11-2021
We just had our wedding here and it was a dream come true. The venue grounds, accommodations, food, and staff were all phenomenal. Krista, Molly, and Amy did an amazing job from the first day we came to look at the venue months ago, to the weeks leading up to the wedding, and most importantly all the last minute and day of items that were taken care of behind the scenes to make the day go so smooth. All of the ceremony, cocktail hour, and receptions rooms were set up beautifully. Many of our family and friends were blown away by the entire weekend, and that couldn't have happened with out much of the help of the Maître D' and wedding planners at the Thayer. Would highly recommend this venue. We cant wait to go back to the Thayer to celebrate anniversaries and other occasions.
Reviewed on 24-11-2021
Bethany Faso (bride) 5 out of 5 Rating
Wedding Date 15-10-2021
The Thayer Hotel was a beautiful venue to celebrate our wedding in the Hudson Valley. We cannot express our thank you enough to their team for making our wedding day so special. We worked with Carly and Hayle, and they both were so helpful and organized. They always answered our questions and responded when we needed them. We booked our wedding date right before COVID-19 hit, and there was a lot of uncertainty during wedding planning on what was happening if the day would actually go as scheduled, and what it would look like for our guests. Carly and Hayle supported us through the state mandates and changes throughout the last few months and gave us assurance that we would still have the day that we envisioned. Thankfully the restrictions lifted and we had the wedding day that we always imagined. Thank you again to Carly and Hayle, and the rest of The Thayer Hotel! You all made our wedding day everything and more than we could have imagined.
Reviewed on 30-10-2021
Wedding Date 15-10-2021
The Thayer Hotel was a beautiful venue to celebrate our wedding in the Hudson Valley. We cannot express our thank you enough to their team for making our wedding day so special. We worked with Carly and Hayle, and they both were so helpful and organized. They always answered our questions and responded when we needed them. We booked our wedding date right before COVID-19 hit, and there was a lot of uncertainty during wedding planning on what was happening if the day would actually go as scheduled, and what it would look like for our guests. Carly and Hayle supported us through the state mandates and changes throughout the last few months and gave us assurance that we would still have the day that we envisioned. Thankfully the restrictions lifted and we had the wedding day that we always imagined. Thank you again to Carly and Hayle, and the rest of The Thayer Hotel! You all made our wedding day everything and more than we could have imagined.
Reviewed on 30-10-2021
Kate Campbell (bride) 1 out of 5 Rating
Wedding Date 02-10-2021
I wish I could give this place zero stars, but alas that’s not an option. My father and I both wrote separately and privately to the GM who never responded. Twenty days later, I did instead get an email telling me that this review had been disputed by the Thayer. Truly disgusting business practice.You want to feel special on your wedding day, not just another cog in the machine, but that was not the experience I had here. They booked SEVEN weddings the same weekend as mine, including THREE on the same lawn at different times. There was a 3:00 wedding just before my 5:00 wedding and we were having to kick the other couple off so we could get our wedding set up as guests were arriving! We were told by Casey (our banquent manager) that we could access the lawn at 4:00 and that there were no other wedding that day as of a few weeks prior. Wrong! Regardless, it was truly dispicable and I feel so awful for the other bride who didn’t get to bask in her moment either. Casey was awful to work with. She didn’t know what was going on at any point, sent us documents to fill out last minute, dropped the ball at every point. Not one thing ran smoothly because of her incompetence. One would expect good service, but it was not delivered. We were bounced around from person to person. This venue is essentially a banquet hall wedding factory. If I had wanted that I should have saved my money and gotten married there because I would have received the same service without the same huge pain in the wallet. There’s an upcharge for everything, like $10 if you would like to use one of their easels for a sign you have. They wouldn’t separate out the line item for service charges so that we wouldn’t have to pay sales tax on top of the 21% service fee, despite showing the accountants and contract team the actual statute that would allow them to do so. I was hoping maybe the food would be the saving grace, but the food we had at the tasting wasn’t even close to the quality of the food served. All of the entrees served at the wedding was cold and inedible, despite it being amazing when we did our tasting. Bottom line - I would never ever ever choose this venue if I could go back in time, or wish it upon anyone else. The Hudson views are not worth the tears or the tens of thousands of dollars.
Reviewed on 06-10-2021
Wedding Date 02-10-2021
I wish I could give this place zero stars, but alas that’s not an option. My father and I both wrote separately and privately to the GM who never responded. Twenty days later, I did instead get an email telling me that this review had been disputed by the Thayer. Truly disgusting business practice.You want to feel special on your wedding day, not just another cog in the machine, but that was not the experience I had here. They booked SEVEN weddings the same weekend as mine, including THREE on the same lawn at different times. There was a 3:00 wedding just before my 5:00 wedding and we were having to kick the other couple off so we could get our wedding set up as guests were arriving! We were told by Casey (our banquent manager) that we could access the lawn at 4:00 and that there were no other wedding that day as of a few weeks prior. Wrong! Regardless, it was truly dispicable and I feel so awful for the other bride who didn’t get to bask in her moment either. Casey was awful to work with. She didn’t know what was going on at any point, sent us documents to fill out last minute, dropped the ball at every point. Not one thing ran smoothly because of her incompetence. One would expect good service, but it was not delivered. We were bounced around from person to person. This venue is essentially a banquet hall wedding factory. If I had wanted that I should have saved my money and gotten married there because I would have received the same service without the same huge pain in the wallet. There’s an upcharge for everything, like $10 if you would like to use one of their easels for a sign you have. They wouldn’t separate out the line item for service charges so that we wouldn’t have to pay sales tax on top of the 21% service fee, despite showing the accountants and contract team the actual statute that would allow them to do so. I was hoping maybe the food would be the saving grace, but the food we had at the tasting wasn’t even close to the quality of the food served. All of the entrees served at the wedding was cold and inedible, despite it being amazing when we did our tasting. Bottom line - I would never ever ever choose this venue if I could go back in time, or wish it upon anyone else. The Hudson views are not worth the tears or the tens of thousands of dollars.
Reviewed on 06-10-2021
Elizabeth Goyette (bride) 4 out of 5 Rating
Wedding Date 26-06-2021
We chose The Thayer Hotel three years out from our wedding, so it was a long planning process. Each time there were questions, a sales representative kindly replied within a few days of our inquiries. Carly was great at managing our multiple needs and communicating back to us that everything was all set. The staff were all extremely polite and assisted with all of our requests. The food was fantastic! Kelly our day of coordinator took the time to go over everything the day before and then managed things flawlessly throughout the wedding day, taking the hiccups in stride and coming up with different alternatives. The one thing we didn't double check was the food for our special dietary needs guests. While any issues Kelly immediately took care of, there were definitely some differences in what we agreed to and what was provided. One thing I would suggest is definitely double check everything for the food was communicated from sales to the day of coordinator, especially if guests have special dietary needs but other than that it was a magical day and we could not have been happier in choosing The Thayer Hotel.
Reviewed on 11-07-2021
Wedding Date 26-06-2021
We chose The Thayer Hotel three years out from our wedding, so it was a long planning process. Each time there were questions, a sales representative kindly replied within a few days of our inquiries. Carly was great at managing our multiple needs and communicating back to us that everything was all set. The staff were all extremely polite and assisted with all of our requests. The food was fantastic! Kelly our day of coordinator took the time to go over everything the day before and then managed things flawlessly throughout the wedding day, taking the hiccups in stride and coming up with different alternatives. The one thing we didn't double check was the food for our special dietary needs guests. While any issues Kelly immediately took care of, there were definitely some differences in what we agreed to and what was provided. One thing I would suggest is definitely double check everything for the food was communicated from sales to the day of coordinator, especially if guests have special dietary needs but other than that it was a magical day and we could not have been happier in choosing The Thayer Hotel.
Reviewed on 11-07-2021
Charlotte Franco (bride) 2 out of 5 Rating
Wedding Date 03-07-2021
While a beautiful location that means a lot to us, the Thayer staff was very unprofessional and unresponsive. Granted we had postponed due to COVID, we ended up with a total of 6 different sales coordinators. We had to beg to receive a final bill....And then of course there was our food mix up. Sales ended up no giving the correct food order to catering. Luckily our other vendors were amazing. All in all, beautiful location, terrible service.
Reviewed on 10-07-2021
Wedding Date 03-07-2021
While a beautiful location that means a lot to us, the Thayer staff was very unprofessional and unresponsive. Granted we had postponed due to COVID, we ended up with a total of 6 different sales coordinators. We had to beg to receive a final bill....And then of course there was our food mix up. Sales ended up no giving the correct food order to catering. Luckily our other vendors were amazing. All in all, beautiful location, terrible service.
Reviewed on 10-07-2021
Kim F (bride) 5 out of 5 Rating
Wedding Date 04-09-2021
Attended a wedding there and it was amazing! I recently got engaged and the thayer was the first venue i reached out to for a quote. Krista was absolutely amazing! She responded quicky and followed up a week after to make sure everything downloaded and to see if i had questions and to set up in person to see the venue and go over more info. She was very nice and very thorough. We did unfortunately decided to postpone the date we put a softhold on. A few weeks later she followed up again to offer us an amazing deal!! We unfortunately are postponing due to a few circumstances but if you are considering this venue we had an amazing time at the wedding we attended, its on the top of our list and definitely reach out to Krista!
Reviewed on 11-12-2020
Wedding Date 04-09-2021
Attended a wedding there and it was amazing! I recently got engaged and the thayer was the first venue i reached out to for a quote. Krista was absolutely amazing! She responded quicky and followed up a week after to make sure everything downloaded and to see if i had questions and to set up in person to see the venue and go over more info. She was very nice and very thorough. We did unfortunately decided to postpone the date we put a softhold on. A few weeks later she followed up again to offer us an amazing deal!! We unfortunately are postponing due to a few circumstances but if you are considering this venue we had an amazing time at the wedding we attended, its on the top of our list and definitely reach out to Krista!
Reviewed on 11-12-2020
Jenna P (bride) 5 out of 5 Rating
Wedding Date 04-07-2020
We may have been the first wedding that the Thayer staff had as the state Covid restrictions began to lift. However, you would not have known it as everything was flawlessly executed. We called the Thayer less than two weeks prior to July 4 to see if we could throw together a wedding ceremony and brunch on our originally scheduled wedding date. All the event planners and managers were responsive and professional. Everyone I dealt with from initial booking to planning to day-of was extremely helpful.We had no day-of timeline or organization on our end yet Kelsey (our day-of Thayer point person/planner) swept in and kept the day moving and organized. I was not sure if I would feel like a bride that day since all our original plans were out the window due to Covid, but everyone at the Thayer made us feel so special. While obviously we would have wished for all our guests to be invited, our band, and dancing, the day exceeded our expectations. The staff took all the safety protocols seriously to ensure our guests and their staff remained safe. We were impressed with every aspect of the planning, the execution, the service, and the food. Also- our wedding cake from Sweetbakes was phenomenal.
Reviewed on 14-11-2020
Wedding Date 04-07-2020
We may have been the first wedding that the Thayer staff had as the state Covid restrictions began to lift. However, you would not have known it as everything was flawlessly executed. We called the Thayer less than two weeks prior to July 4 to see if we could throw together a wedding ceremony and brunch on our originally scheduled wedding date. All the event planners and managers were responsive and professional. Everyone I dealt with from initial booking to planning to day-of was extremely helpful.We had no day-of timeline or organization on our end yet Kelsey (our day-of Thayer point person/planner) swept in and kept the day moving and organized. I was not sure if I would feel like a bride that day since all our original plans were out the window due to Covid, but everyone at the Thayer made us feel so special. While obviously we would have wished for all our guests to be invited, our band, and dancing, the day exceeded our expectations. The staff took all the safety protocols seriously to ensure our guests and their staff remained safe. We were impressed with every aspect of the planning, the execution, the service, and the food. Also- our wedding cake from Sweetbakes was phenomenal.
Reviewed on 14-11-2020
Christina Davidson (bride) 5 out of 5 Rating
Wedding Date 25-10-2020
Having a COVID wedding threw expectations out the window. During uncertain times the staff at the Thayer made it easy, smooth, and unforgettable. Despite the fact there is a pandemic going on around us, our wedding went on without a hitch. We fell in love with the history of the hotel as well as the beautiful landscape it provides. I would get married here 100 times over. I can not wait to celebrate my 1 year anniversary with my wonderful husband at the Thayer Hotel.
Reviewed on 30-10-2020
Wedding Date 25-10-2020
Having a COVID wedding threw expectations out the window. During uncertain times the staff at the Thayer made it easy, smooth, and unforgettable. Despite the fact there is a pandemic going on around us, our wedding went on without a hitch. We fell in love with the history of the hotel as well as the beautiful landscape it provides. I would get married here 100 times over. I can not wait to celebrate my 1 year anniversary with my wonderful husband at the Thayer Hotel.
Reviewed on 30-10-2020
Joseph McLaughlin (groom) 5 out of 5 Rating
Wedding Date 03-10-2020
With 2020 being as awful as it can be, it was great to have a vendor who was so understanding of the changing rules and guidelines for Covid. The Thayer was on top of it. They helped us adjust our wedding date 3 times and ultimately 'nailed it' on the day we finally got married. Can't thank them enough
Reviewed on 14-10-2020
Wedding Date 03-10-2020
With 2020 being as awful as it can be, it was great to have a vendor who was so understanding of the changing rules and guidelines for Covid. The Thayer was on top of it. They helped us adjust our wedding date 3 times and ultimately 'nailed it' on the day we finally got married. Can't thank them enough
Reviewed on 14-10-2020
Suhad Mohamed-Shehata (bride) 5 out of 5 Rating
Wedding Date 12-07-2020
My now husband and I got married at the Thayer Hotel on July 12, after having postponed our wedding from April. It was the best decision we made!Getting married in the times of Corona certainly added a new layer of thoughtful planing... with a little creativity we managed to celebrate our wedding day with 45 people. The gorgeous lawn overseeing the Hudson River was the perfect backdrop for our \"I do's\". During cocktail hour guest enjoyed pre-packaged appetizers for food handling safety. The reception space was big compared to the number of guest. However, this allowed social distancing and the staff were true professionals when following safety protocols. After postponing our wedding, I didn't feel much like a bride. However, the enthusiasm and vision from the staff at the Hotel made our wedding a dream!
Reviewed on 15-07-2020
Wedding Date 12-07-2020
My now husband and I got married at the Thayer Hotel on July 12, after having postponed our wedding from April. It was the best decision we made!Getting married in the times of Corona certainly added a new layer of thoughtful planing... with a little creativity we managed to celebrate our wedding day with 45 people. The gorgeous lawn overseeing the Hudson River was the perfect backdrop for our \"I do's\". During cocktail hour guest enjoyed pre-packaged appetizers for food handling safety. The reception space was big compared to the number of guest. However, this allowed social distancing and the staff were true professionals when following safety protocols. After postponing our wedding, I didn't feel much like a bride. However, the enthusiasm and vision from the staff at the Hotel made our wedding a dream!
Reviewed on 15-07-2020
Justin Indovina (groom) 4 out of 5 Rating
Wedding Date 02-02-2020
We just had our wedding here. It was an amazing weekend. We and several of our guests checked in on Friday and we didn't leave until Monday, it was just a wonderful weekend.Let's start at the beginning - Gina and Brianne in the sales department were wonderful. We set-up a couple of meetings, looked through the space and each time we sent an email (with many questions), it was answered in a timely manner.Food - Chef Chris is incredible. So much good food. Our guests couldn't stop talking about how great the food not only in the restuarant, but at both the cocktail hour and reception.We chose this venue because of its beauty and historical significance, but also the price we got was so much better than anything we were trying to do in the city. Having a winter wedding you are always concerned about weather, so having everything - ceremony, reception, and place for people to stay all in one building was a real positive note, not only for us, but both our families. Also, everything that is included from the food and bar to the linens. It really cut down on the number of vendors we have to work with.The front desk staff was great and helpful, especially with our guests checking in and out all weekend. I had a cousin who had an issue with her dress and they even took care of that for her.So why not 5 stars - Here are the small (very nit-picking) things that happened.1) the reservation line - there were many inconsistencies when our guests called in to make a reservation in our room block. For example, a cousin called getting two rooms and he was told by a rep that there were no more queen rooms. His mother called 10 minutes later, spoke to a different rep and was able to get a queen room no problem. We had to make several corrections on room size, price, and dates of reservation. They should figure out a way to do this reservation online. I think it would streamline the process. 2) while the room we got was lovely, was it a bridal suite? What is shown online and what we got were not the same thing. As I said, our room was great, but advertising might be off.3) our day of maitre-d was not as \"on the ball\" as everyone else we worked with was. It seemed that he didn't read any of the notes prior to our rehearsal. I think this because the first question asked was, \"how many in your bridal party?\" (the information was provided and reviewed with management). He also missed several details that we put time in to creating that were then not there during the reception. One my guests called him \"unprofessional\" in the way he spoke to guests and another called him \"mediocre.\"With those three things said, we had an incredible experience planning and executing a beautiful wedding and thank the great people at The Thayer for making it a wedding we will never forget. HIGHLY RECOMMEND!
Reviewed on 08-02-2020
Wedding Date 02-02-2020
We just had our wedding here. It was an amazing weekend. We and several of our guests checked in on Friday and we didn't leave until Monday, it was just a wonderful weekend.Let's start at the beginning - Gina and Brianne in the sales department were wonderful. We set-up a couple of meetings, looked through the space and each time we sent an email (with many questions), it was answered in a timely manner.Food - Chef Chris is incredible. So much good food. Our guests couldn't stop talking about how great the food not only in the restuarant, but at both the cocktail hour and reception.We chose this venue because of its beauty and historical significance, but also the price we got was so much better than anything we were trying to do in the city. Having a winter wedding you are always concerned about weather, so having everything - ceremony, reception, and place for people to stay all in one building was a real positive note, not only for us, but both our families. Also, everything that is included from the food and bar to the linens. It really cut down on the number of vendors we have to work with.The front desk staff was great and helpful, especially with our guests checking in and out all weekend. I had a cousin who had an issue with her dress and they even took care of that for her.So why not 5 stars - Here are the small (very nit-picking) things that happened.1) the reservation line - there were many inconsistencies when our guests called in to make a reservation in our room block. For example, a cousin called getting two rooms and he was told by a rep that there were no more queen rooms. His mother called 10 minutes later, spoke to a different rep and was able to get a queen room no problem. We had to make several corrections on room size, price, and dates of reservation. They should figure out a way to do this reservation online. I think it would streamline the process. 2) while the room we got was lovely, was it a bridal suite? What is shown online and what we got were not the same thing. As I said, our room was great, but advertising might be off.3) our day of maitre-d was not as \"on the ball\" as everyone else we worked with was. It seemed that he didn't read any of the notes prior to our rehearsal. I think this because the first question asked was, \"how many in your bridal party?\" (the information was provided and reviewed with management). He also missed several details that we put time in to creating that were then not there during the reception. One my guests called him \"unprofessional\" in the way he spoke to guests and another called him \"mediocre.\"With those three things said, we had an incredible experience planning and executing a beautiful wedding and thank the great people at The Thayer for making it a wedding we will never forget. HIGHLY RECOMMEND!
Reviewed on 08-02-2020
Stephanie Reed (bride) 5 out of 5 Rating
Wedding Date 02-11-2019
We had our rehearsal dinner, reception and after party at The Thayer Hotel. My husband and I were so impressed with everything at The Thayer! Our wedding coordinator, Brianne was so responsive and even kept me calm in the whole planning process. Our maitre d, Chelsea was amazing!!! You could tell both ladies have so much experience in the wedding and event planning business. Everything turned out perfectly and all of our guests were very impressed with the service and enjoyed their stay at The Thayer Hotel. We couldn’t recommend having your wedding festivities at The Thayer Hotel!!
Reviewed on 11-11-2019
Wedding Date 02-11-2019
We had our rehearsal dinner, reception and after party at The Thayer Hotel. My husband and I were so impressed with everything at The Thayer! Our wedding coordinator, Brianne was so responsive and even kept me calm in the whole planning process. Our maitre d, Chelsea was amazing!!! You could tell both ladies have so much experience in the wedding and event planning business. Everything turned out perfectly and all of our guests were very impressed with the service and enjoyed their stay at The Thayer Hotel. We couldn’t recommend having your wedding festivities at The Thayer Hotel!!
Reviewed on 11-11-2019
Liz Brady (bride) 5 out of 5 Rating
Wedding Date 17-08-2019
Everything went so smooth from start to finish! The staff was professional and easy to work with. I started with Joanna who helped with coordinating dates and event space then onto Carly. Carly helped with all of the logistics for the rehearsal dinner, getting ready arrangements the morning of the wedding, the ceremony, reception and finally brunch the next day! I had events going on all weekend long and everything went off without a glitch! Brianna was great on my wedding day itself and Ralph the Maitre d was amazing. He was so professional and took care of things I didn’t even know needed taking care of! The food was awesome at the cocktail hour and reception, I am still getting so many compliments on the food! The ceremony space is beautiful and the cocktail hour in and out was perfect. I am so grateful to all of the staff that made our wedding weekend so special. The check in staff and valet staff were terrific. Everyone that we encountered was wonderful. I can’t wait to go back for our Anniversary:)
Reviewed on 04-09-2019
Wedding Date 17-08-2019
Everything went so smooth from start to finish! The staff was professional and easy to work with. I started with Joanna who helped with coordinating dates and event space then onto Carly. Carly helped with all of the logistics for the rehearsal dinner, getting ready arrangements the morning of the wedding, the ceremony, reception and finally brunch the next day! I had events going on all weekend long and everything went off without a glitch! Brianna was great on my wedding day itself and Ralph the Maitre d was amazing. He was so professional and took care of things I didn’t even know needed taking care of! The food was awesome at the cocktail hour and reception, I am still getting so many compliments on the food! The ceremony space is beautiful and the cocktail hour in and out was perfect. I am so grateful to all of the staff that made our wedding weekend so special. The check in staff and valet staff were terrific. Everyone that we encountered was wonderful. I can’t wait to go back for our Anniversary:)
Reviewed on 04-09-2019
Lauren H (bride) 5 out of 5 Rating
Wedding Date 16-08-2019
The staff at the Thayer Hotel truly made our wedding perfect and made sure it went off without a hitch. Our wedding coordinator, Nicole made our experience planning seamless. She responds in a timely manner and was so easy to work with. Our maitre d’, Brianna was wonderful to work with as well. We are so thankful to both of them for helping make our wedding so unforgettable.
Reviewed on 19-08-2019
Wedding Date 16-08-2019
The staff at the Thayer Hotel truly made our wedding perfect and made sure it went off without a hitch. Our wedding coordinator, Nicole made our experience planning seamless. She responds in a timely manner and was so easy to work with. Our maitre d’, Brianna was wonderful to work with as well. We are so thankful to both of them for helping make our wedding so unforgettable.
Reviewed on 19-08-2019
Mariel Klein (bride) 4 out of 5 Rating
Wedding Date 14-07-2019
We didn't actually get married at the Thayer; we reserved our block of rooms there and used the restaurant for our rehearsal dinner and the rooftop bar for our after party. Having the Thayer as our hotel made the whole weekend feel really special; it's so grand and historic and our guests who had never been in the area were so impressed with of course the views, but also the quality of the rooms, and the restaurants. The staff was helpful and courteous and accommodating. Our only issue was with the rooftop bar, Zulu Time. I would absolutely NOT recommend booking it for an after party. We booked a private area for Sunday night after our reception because we wanted to party later than the bar would have otherwise stayed open. We paid a lot of money for that space- over $1000, and we were treated like we weren't wanted there. The bartender, who was also apparently the bar manager, wouldn't at first even let us play music, since apparently there was a lacrosse camp staying at the hotel that didn't want music being played? We finally convinced him to let us play some music but were told \"nothing vulgar\" and the volume was turned down to a whisper. Mind you, we were the only ones actually at the bar, there were no other outside bar patrons that we were disturbing. Also the exorbitant fee that we paid for the space got us a cash bar, which okay fine, and sandwich platters, which we assumed would be ample and fitting the price tag. We were pretty disappointed to be met with grocery store sandwiches and one bowl of plain potato chips. Of course you have to pay in full beforehand, or there would have been no way we would have agreed to pay the insane fee we did to basically get a snippy bartender, no music, and a couple of $20 sandwich platters. Save your money. We were really sad about that experience because the rest of our time at the Thayer was so wonderful.
Reviewed on 16-07-2019
Wedding Date 14-07-2019
We didn't actually get married at the Thayer; we reserved our block of rooms there and used the restaurant for our rehearsal dinner and the rooftop bar for our after party. Having the Thayer as our hotel made the whole weekend feel really special; it's so grand and historic and our guests who had never been in the area were so impressed with of course the views, but also the quality of the rooms, and the restaurants. The staff was helpful and courteous and accommodating. Our only issue was with the rooftop bar, Zulu Time. I would absolutely NOT recommend booking it for an after party. We booked a private area for Sunday night after our reception because we wanted to party later than the bar would have otherwise stayed open. We paid a lot of money for that space- over $1000, and we were treated like we weren't wanted there. The bartender, who was also apparently the bar manager, wouldn't at first even let us play music, since apparently there was a lacrosse camp staying at the hotel that didn't want music being played? We finally convinced him to let us play some music but were told \"nothing vulgar\" and the volume was turned down to a whisper. Mind you, we were the only ones actually at the bar, there were no other outside bar patrons that we were disturbing. Also the exorbitant fee that we paid for the space got us a cash bar, which okay fine, and sandwich platters, which we assumed would be ample and fitting the price tag. We were pretty disappointed to be met with grocery store sandwiches and one bowl of plain potato chips. Of course you have to pay in full beforehand, or there would have been no way we would have agreed to pay the insane fee we did to basically get a snippy bartender, no music, and a couple of $20 sandwich platters. Save your money. We were really sad about that experience because the rest of our time at the Thayer was so wonderful.
Reviewed on 16-07-2019
Aimee Nienstadt (bride) 5 out of 5 Rating
Wedding Date 07-06-2019
We cannot fully express how perfect the Thayer was for our wedding. Everything about the Thayer was amazing, from the beginning when we toured our venue and through our actual wedding day. It was everything we hoped it would be. My husband and I, and our families, were treated so well the entire weekend, from the rehearsal dinner, to the reception, to the breakfast the next day. The whole staff made sure my husband and I were taken care of and went out of their way to make sure we got the drinks and food we wanted.The grounds were the perfect spot for our first look. Plus, everyone loved taking pictures and hanging out outside during our cocktail hour. The grounds are beautiful.The food was absolutely delicious. Everyone loved the food at the cocktail hour, including the hors d'oeuvres and the taco and pasta station, as well as all the food at dinner.We worked with Carly, who was incredibly professional and helpful throughout the whole process. She answered all of my questions, gave me helpful information, and replied to all of my e-mails quickly. She was amazing to work with. My husband and I were planning our wedding from far out of state, so it was so wonderful to have someone so attentive to my questions and someone who answered my e-mails so promptly.We also worked with Brianna, who was our day of coordinator. She was awesome! She made sure all of our needs were met and answered all of my questions. She really made sure the day ran smoothly and everything was taken care of. She was friendly and helpful the whole night.Overall, the Thayer was beautiful, the food was phenomenal, and the service we received was wonderful. Our guests had an amazing time, and we did as well.We cannot recommend The Thayer enough! Thank you for making our wedding unforgettable and magical!!
Reviewed on 19-06-2019
Wedding Date 07-06-2019
We cannot fully express how perfect the Thayer was for our wedding. Everything about the Thayer was amazing, from the beginning when we toured our venue and through our actual wedding day. It was everything we hoped it would be. My husband and I, and our families, were treated so well the entire weekend, from the rehearsal dinner, to the reception, to the breakfast the next day. The whole staff made sure my husband and I were taken care of and went out of their way to make sure we got the drinks and food we wanted.The grounds were the perfect spot for our first look. Plus, everyone loved taking pictures and hanging out outside during our cocktail hour. The grounds are beautiful.The food was absolutely delicious. Everyone loved the food at the cocktail hour, including the hors d'oeuvres and the taco and pasta station, as well as all the food at dinner.We worked with Carly, who was incredibly professional and helpful throughout the whole process. She answered all of my questions, gave me helpful information, and replied to all of my e-mails quickly. She was amazing to work with. My husband and I were planning our wedding from far out of state, so it was so wonderful to have someone so attentive to my questions and someone who answered my e-mails so promptly.We also worked with Brianna, who was our day of coordinator. She was awesome! She made sure all of our needs were met and answered all of my questions. She really made sure the day ran smoothly and everything was taken care of. She was friendly and helpful the whole night.Overall, the Thayer was beautiful, the food was phenomenal, and the service we received was wonderful. Our guests had an amazing time, and we did as well.We cannot recommend The Thayer enough! Thank you for making our wedding unforgettable and magical!!
Reviewed on 19-06-2019
Caroline Sullivan (bride) 5 out of 5 Rating
Wedding Date 29-12-2018
Thank you thank you thank you to Joanna, Brianna, and every person at the Thayer who made our wedding a dream come true. Planning a wedding across the country was not ideal, however they made sure they were patient with every single request up until the big day. We felt so lucky to be taken care of throughout the entire weekend. Everything from the service, the decor, the food, the staff was amazing. It was the greatest weekend of our lives.
Reviewed on 05-01-2019
Wedding Date 29-12-2018
Thank you thank you thank you to Joanna, Brianna, and every person at the Thayer who made our wedding a dream come true. Planning a wedding across the country was not ideal, however they made sure they were patient with every single request up until the big day. We felt so lucky to be taken care of throughout the entire weekend. Everything from the service, the decor, the food, the staff was amazing. It was the greatest weekend of our lives.
Reviewed on 05-01-2019
Jennifer Dragstedt (bride) 5 out of 5 Rating
Wedding Date 29-09-2018
These folks do it RIGHT!!! We literally worried about nothing on our wedding day. They helped accommodate all of our extra / ancillary events too like dance classes and a trivia night. The food was outstanding, the staff made everything perfect and special. We would do it there a hundred times over.
Reviewed on 14-11-2018
Wedding Date 29-09-2018
These folks do it RIGHT!!! We literally worried about nothing on our wedding day. They helped accommodate all of our extra / ancillary events too like dance classes and a trivia night. The food was outstanding, the staff made everything perfect and special. We would do it there a hundred times over.
Reviewed on 14-11-2018
Tara Baldassarri (bride) 3 out of 5 Rating
Wedding Date 21-10-2018
The venue is absolutely gorgeous and the food is amazing! I had a very hard time receiving quick responses from the coordinator. It would take almost a week if not longer to receive a response. If you are looking to get ready at the Thayer for the big day I highly recommend booking your room as soon as you sign the contract! I didn’t have too much interaction with the maitre’ D and I felt as if we didn’t know what to do, how to line up or when to line up for the ceremony until minutes before the ceremony. We had very little interaction the day of. I also saw her kicking the decorations boxes after they set up the ceremony with the florist. It was extremely rude and not professional at all. They also claimed one of the picture frames broke upon arriving to the Thayer, it’s possible but they also broke one of the florists center pieces that I rented and failed to tell me. I didn’t know it was broken until I had to return the piece back to my florist in which I had to pay for! They should have at least notified me. The communication deserves a 2 but the venue itself deserves a 5! At the end of the day it didn’t ruin my wedding, it will be a day my husband and I will truly never forget and the beautiful scenery and venue and food was exactly what we needed! We received many complaints on the food and how pretty the hotel was! It truly was magical.
Reviewed on 07-11-2018
Wedding Date 21-10-2018
The venue is absolutely gorgeous and the food is amazing! I had a very hard time receiving quick responses from the coordinator. It would take almost a week if not longer to receive a response. If you are looking to get ready at the Thayer for the big day I highly recommend booking your room as soon as you sign the contract! I didn’t have too much interaction with the maitre’ D and I felt as if we didn’t know what to do, how to line up or when to line up for the ceremony until minutes before the ceremony. We had very little interaction the day of. I also saw her kicking the decorations boxes after they set up the ceremony with the florist. It was extremely rude and not professional at all. They also claimed one of the picture frames broke upon arriving to the Thayer, it’s possible but they also broke one of the florists center pieces that I rented and failed to tell me. I didn’t know it was broken until I had to return the piece back to my florist in which I had to pay for! They should have at least notified me. The communication deserves a 2 but the venue itself deserves a 5! At the end of the day it didn’t ruin my wedding, it will be a day my husband and I will truly never forget and the beautiful scenery and venue and food was exactly what we needed! We received many complaints on the food and how pretty the hotel was! It truly was magical.
Reviewed on 07-11-2018
Valerie Perrella (bride) 5 out of 5 Rating
Wedding Date 22-09-2018
We just got married on September 22nd at the Thayer and it was PERFECT. The entire staff of the Thayer was so great to work with especially Brianna and Nicole. They were so accommodating and did everything they could to make sure we were happy with everything and well taken care of. Majority of our guests told us it was the most beautiful and fun wedding they've ever been to. The food was great, the service was great, and I can't recommend this venue enough!
Reviewed on 09-10-2018
Wedding Date 22-09-2018
We just got married on September 22nd at the Thayer and it was PERFECT. The entire staff of the Thayer was so great to work with especially Brianna and Nicole. They were so accommodating and did everything they could to make sure we were happy with everything and well taken care of. Majority of our guests told us it was the most beautiful and fun wedding they've ever been to. The food was great, the service was great, and I can't recommend this venue enough!
Reviewed on 09-10-2018
Lauren Eichenberger (bride) 5 out of 5 Rating
Wedding Date 21-07-2018
My husband and I had our July wedding ceremony and reception at The Thayer Hotel and it was everything we hoped it would be!! The ceremony on the back lawn was set up beautifully overlooking the Hudson River and our reception in the Washington Ballroom allowed up to continue that view the whole night. The food and service was great. Our pictures around the grounds came out amazing and guests raved about every aspect of the venue!!We worked with Joanna for majority of the planning process and she did such a wonderful job! She was quick to answer questions and really put us at ease letting us know our wedding would be exactly what we wanted. Brianna was our day of coordinator and also did a fantastic job. She was very attentive to our needs and set-up everything to perfection!We could not be happier with this venue and those who helped us make our day so special!! Thank you Joanna, Brianna and the Thayer staff!!Lauren and Matt
Reviewed on 06-08-2018
Wedding Date 21-07-2018
My husband and I had our July wedding ceremony and reception at The Thayer Hotel and it was everything we hoped it would be!! The ceremony on the back lawn was set up beautifully overlooking the Hudson River and our reception in the Washington Ballroom allowed up to continue that view the whole night. The food and service was great. Our pictures around the grounds came out amazing and guests raved about every aspect of the venue!!We worked with Joanna for majority of the planning process and she did such a wonderful job! She was quick to answer questions and really put us at ease letting us know our wedding would be exactly what we wanted. Brianna was our day of coordinator and also did a fantastic job. She was very attentive to our needs and set-up everything to perfection!We could not be happier with this venue and those who helped us make our day so special!! Thank you Joanna, Brianna and the Thayer staff!!Lauren and Matt
Reviewed on 06-08-2018
Jaimie Herr (bride) 3 out of 5 Rating
Wedding Date 30-06-2018
My review on the Thayer is very split because the wedding that we held here was one of the best days of my Husband and I's life, and there is no place like the Thayer to experience West Point. Ultimately, we threw a beautiful event and I wouldn't have wanted it to be anywhere else. With that said, working with the event planning staff at the Thayer was not always easy and in fact was the cause of the most stress of the entire wedding planning process. When we signed, we LOVED the woman we met with, she was understanding, attentive, cared about us as a couple and showed us how flexible the packages could be. Unfortunately she left for another opportunity before planning really got off the ground and the rest of those we encountered didn't seem to be on the same page at all. It would take weeks for a response to my questions, which I often had to ask multiple times, I got different answers from different people, and most of the time the answer was \"no\". My main question since the beginning was around whether we could swap a station for a beverage upgrade (the house champagne is a $6 bottle that I couldn't stomach), but for weeks no one seemed to be able to give me a straight answer. Eventually I was able to connect with the sales manager and explain to her some of the things we were trying to get answers to. It took weeks to connect and when I pointed this out I was told \"well we're talking now\
Reviewed on 31-07-2018
Wedding Date 30-06-2018
My review on the Thayer is very split because the wedding that we held here was one of the best days of my Husband and I's life, and there is no place like the Thayer to experience West Point. Ultimately, we threw a beautiful event and I wouldn't have wanted it to be anywhere else. With that said, working with the event planning staff at the Thayer was not always easy and in fact was the cause of the most stress of the entire wedding planning process. When we signed, we LOVED the woman we met with, she was understanding, attentive, cared about us as a couple and showed us how flexible the packages could be. Unfortunately she left for another opportunity before planning really got off the ground and the rest of those we encountered didn't seem to be on the same page at all. It would take weeks for a response to my questions, which I often had to ask multiple times, I got different answers from different people, and most of the time the answer was \"no\". My main question since the beginning was around whether we could swap a station for a beverage upgrade (the house champagne is a $6 bottle that I couldn't stomach), but for weeks no one seemed to be able to give me a straight answer. Eventually I was able to connect with the sales manager and explain to her some of the things we were trying to get answers to. It took weeks to connect and when I pointed this out I was told \"well we're talking now\
Reviewed on 31-07-2018
Hayden Wight (bride) 4 out of 5 Rating
Wedding Date 28-05-2018
We loved the scenery and setup at the Thayer and had no issues with the setup of our wedding ceremony or reception, but the servers at our sit down dinner of 100 were just OK. My mom’s wine glass was empty throughout our dinner despite listing her as a VIP on the questionnaire the Thayer sends out. Joanna, who did our coordination was very on it. All in all the experience was great, and we would have the wedding there again. I got great reviews on the rooms from our guests!
Reviewed on 23-06-2018
Wedding Date 28-05-2018
We loved the scenery and setup at the Thayer and had no issues with the setup of our wedding ceremony or reception, but the servers at our sit down dinner of 100 were just OK. My mom’s wine glass was empty throughout our dinner despite listing her as a VIP on the questionnaire the Thayer sends out. Joanna, who did our coordination was very on it. All in all the experience was great, and we would have the wedding there again. I got great reviews on the rooms from our guests!
Reviewed on 23-06-2018
knottie2c98a14640a85295 (bride) 5 out of 5 Rating
Wedding Date 01-05-2018
Our reception was held on May 19, 2018 in the Grant/Bradley room. Our wedding coordinator at the Thayer did everything on that day. I gave her the items like our favors and she coordinated with the florist and DJ and everything was set-up as I had envisioned. The Thayer offers a wide variety of food packages, we did the gold package and felt like we had more than enough food. The food was delicious and the entrée is cooked to order, which the guest enjoyed. The package comes with a cake from Homestyle Bakery. The bakery was easy to work with although I will say I didn’t love the cake. They use a frosting called bettercream which I didn’t personally care for. However, given that the cake was included in the price of the package it didn’t make sense to get the cake somewhere else and my guest did seem to like the cake. The night of our reception they provided us with the Hap Arnold Room where the wedding party could go to take a break. In that room they had our cocktail hour hors d’oeuvres, beer, wine and water. That was such a nice surprise we didn’t know was included, it was great to have a place to grab a quick bit and take a few moments before going to our cocktail hour. Leading up to my wedding I was in constant contact with my coordinator who answered all of my questions. The only down side was that I had like 3-4 wedding coordinators throughout the year mainly due to internal promotions and one left to move back to her hometown. I don’t feel like anything slipped through the cracks but I was hard to keep up with who I was talking to sometimes. Our menu tasting was amazing, go with an empty stomach! The venue is gorgeous and felt very classic, it didn’t just feel like any old hotel ballroom. The hotel staff (especially the valets) were amazing I felt like everyone at the Thayer did their best to provide first-class service.
Reviewed on 11-06-2018
Wedding Date 01-05-2018
Our reception was held on May 19, 2018 in the Grant/Bradley room. Our wedding coordinator at the Thayer did everything on that day. I gave her the items like our favors and she coordinated with the florist and DJ and everything was set-up as I had envisioned. The Thayer offers a wide variety of food packages, we did the gold package and felt like we had more than enough food. The food was delicious and the entrée is cooked to order, which the guest enjoyed. The package comes with a cake from Homestyle Bakery. The bakery was easy to work with although I will say I didn’t love the cake. They use a frosting called bettercream which I didn’t personally care for. However, given that the cake was included in the price of the package it didn’t make sense to get the cake somewhere else and my guest did seem to like the cake. The night of our reception they provided us with the Hap Arnold Room where the wedding party could go to take a break. In that room they had our cocktail hour hors d’oeuvres, beer, wine and water. That was such a nice surprise we didn’t know was included, it was great to have a place to grab a quick bit and take a few moments before going to our cocktail hour. Leading up to my wedding I was in constant contact with my coordinator who answered all of my questions. The only down side was that I had like 3-4 wedding coordinators throughout the year mainly due to internal promotions and one left to move back to her hometown. I don’t feel like anything slipped through the cracks but I was hard to keep up with who I was talking to sometimes. Our menu tasting was amazing, go with an empty stomach! The venue is gorgeous and felt very classic, it didn’t just feel like any old hotel ballroom. The hotel staff (especially the valets) were amazing I felt like everyone at the Thayer did their best to provide first-class service.
Reviewed on 11-06-2018
Kristine Cahill (bride) 3 out of 5 Rating
Wedding Date 19-04-2018
Nice view...found bad communication on my wedding day. Cocktail hour was very disappointing
Reviewed on 02-05-2018
Wedding Date 19-04-2018
Nice view...found bad communication on my wedding day. Cocktail hour was very disappointing
Reviewed on 02-05-2018
Kelli Gassert (bride) 5 out of 5 Rating
Wedding Date 21-04-2018
The Thayer Hotel was the most magical place to have our wedding! It really was just the most beautiful venue. When booking Elizabeth was so great and helpful. We were able to switch things around to work within our budget. We worked with both Gina & Nicole as our planners who were also wonderful. The transition from switching planners was seamless. Before the wedding we picked out our cake in Peekskill and also had our food tasting. We were able to bring four guests and the food/chef was outstanding! On the day of the wedding everything went so perfectly. It was beyond my expectations. We got ready in the Presidential Suite (highly recommend - lots of space). We had breakfast ordered to the girls and guys rooms (small issue with guys breakfast coming late but it was fixed). We had a First Look out on the Washington Lawn which was breathtaking. As far as the reception, Brianna the maitre de really was so phenomenal! Everything ran so smoothly. The room was set up perfectly as we had discussed, the food was delicious. It was just a dream!! All of the guests loved the historic hotel as well. It was so great for our wedding to be part of an entire weekend - we had breakfast also the next day which was delicious.I am truly grateful for the Thayer for my perfect day! I cannot thank them enough <3
Reviewed on 02-05-2018
Wedding Date 21-04-2018
The Thayer Hotel was the most magical place to have our wedding! It really was just the most beautiful venue. When booking Elizabeth was so great and helpful. We were able to switch things around to work within our budget. We worked with both Gina & Nicole as our planners who were also wonderful. The transition from switching planners was seamless. Before the wedding we picked out our cake in Peekskill and also had our food tasting. We were able to bring four guests and the food/chef was outstanding! On the day of the wedding everything went so perfectly. It was beyond my expectations. We got ready in the Presidential Suite (highly recommend - lots of space). We had breakfast ordered to the girls and guys rooms (small issue with guys breakfast coming late but it was fixed). We had a First Look out on the Washington Lawn which was breathtaking. As far as the reception, Brianna the maitre de really was so phenomenal! Everything ran so smoothly. The room was set up perfectly as we had discussed, the food was delicious. It was just a dream!! All of the guests loved the historic hotel as well. It was so great for our wedding to be part of an entire weekend - we had breakfast also the next day which was delicious.I am truly grateful for the Thayer for my perfect day! I cannot thank them enough <3
Reviewed on 02-05-2018
Dan G (groom) 5 out of 5 Rating
Wedding Date 30-05-2019
I know wedding planning can be very time consuming so I will keep this short. Stop your search right now and have your wedding here. Our experience with Gina at the Thayer was nothing short of spectacular. We had a small outdoor ceremony followed by a reception in the Pershing room; the perfect setting for an intimate experience. The views are breathtaking, and everyone we worked with throughout our entire experience was incredibly helpful and accommodating. If you're looking for a great venue with a backdrop to match, then look no further.
Reviewed on 30-03-2018
Wedding Date 30-05-2019
I know wedding planning can be very time consuming so I will keep this short. Stop your search right now and have your wedding here. Our experience with Gina at the Thayer was nothing short of spectacular. We had a small outdoor ceremony followed by a reception in the Pershing room; the perfect setting for an intimate experience. The views are breathtaking, and everyone we worked with throughout our entire experience was incredibly helpful and accommodating. If you're looking for a great venue with a backdrop to match, then look no further.
Reviewed on 30-03-2018
maria K (bride) 3 out of 5 Rating
Wedding Date 20-08-2016
We had our wedding in the Washington Ballroom on a Saturday Evening, no ceremony on the grounds, we were married in a church. There was another wedding going on at the same time upstairs. I'll start with this: the grounds are beautiful, we took our wedding photos around the grounds of West Point and they are stunning. But this review is about our reception, which was underwhelming and disappointing considering the enormous expense. Over the course of our \"planning\" with the Thayer, our point person changed three times. On our wedding day, the disorganization was incredible and it can definitely be partly attributed to that. But the most disappointing point of all: the food. First of all, an hour for the cocktail reception is way too short and anyone considering booking the Thayer should staunchly insist on a minimum of an hour and a half. My husband's family is in the restaurant business, so to say he was embarrassed by the food would be an understatement. There was another wedding going on in the upstairs ballroom, and our wedding was roughly 200 people so the kitchen definitely had to be organized to get things done right. All of the food came out cold - the pasta dish was stuck together, the meat wasn't cooked to anyone's specifications, the desserts and our wedding cake didn't make it to most of the tables, and the cappuccino machine that we paid significantly more to have was not used at all, as no guests were asked if they wanted espresso or cappucinnos - so we paid extra for nothing. Best of all, at the end of the night when I was exhausted and asked for an espresso (which wasn't offered to me at any point during the night), I was told they already turned the machine off and I couldn't get one. Also, we had chose signature drinks for our the bar - which weren't displayed so no one knew about them, and when I went up to order one it was the worst drink I've ever had. Best to stick to the basic drinks like a gin & tonic because I also don't think the bar tenders they staff for the weddings are the real deal. They touted themselves as having a world class kitchen staff trained at the Culinary Institute - suffice it to say that there was no evidence of that on our wedding day. Luckily, we had a phenomenal band and everyone danced all night so the night wasn't entirely wasted. But you pay for your reception and your focus is on the food. You pay an exorbitant amount per person to have it done right, and it was such a let down. I went to events at standard catering halls that had better food - it was just so disappointing. After the wedding, we communicated this plus much more (I could go on for pages) to the Thayer, their response was that they had too many events that night and their head chef was out that Saturday so that's why it all happened that way- seriously? You charge a ton, then your head chef isn't there overseeing it? Who knows if that was even true. Needless to say, their response to us after the wedding was equally disappointing. We didn't get reimbursed for everything we paid for that wasn't there, and they promised us other accommodations which, suffice it to say, turned out to be more of a hassle and additional frustrations and disappointments with the Thayer that we did not need. I'm hoping they've addressed the issues since, but my advice to anyone considering or booking their reception - be 100% on top of them up to the day of and during your wedding. They need the supervision for you to get your money's worth.
Reviewed on 06-02-2018
Wedding Date 20-08-2016
We had our wedding in the Washington Ballroom on a Saturday Evening, no ceremony on the grounds, we were married in a church. There was another wedding going on at the same time upstairs. I'll start with this: the grounds are beautiful, we took our wedding photos around the grounds of West Point and they are stunning. But this review is about our reception, which was underwhelming and disappointing considering the enormous expense. Over the course of our \"planning\" with the Thayer, our point person changed three times. On our wedding day, the disorganization was incredible and it can definitely be partly attributed to that. But the most disappointing point of all: the food. First of all, an hour for the cocktail reception is way too short and anyone considering booking the Thayer should staunchly insist on a minimum of an hour and a half. My husband's family is in the restaurant business, so to say he was embarrassed by the food would be an understatement. There was another wedding going on in the upstairs ballroom, and our wedding was roughly 200 people so the kitchen definitely had to be organized to get things done right. All of the food came out cold - the pasta dish was stuck together, the meat wasn't cooked to anyone's specifications, the desserts and our wedding cake didn't make it to most of the tables, and the cappuccino machine that we paid significantly more to have was not used at all, as no guests were asked if they wanted espresso or cappucinnos - so we paid extra for nothing. Best of all, at the end of the night when I was exhausted and asked for an espresso (which wasn't offered to me at any point during the night), I was told they already turned the machine off and I couldn't get one. Also, we had chose signature drinks for our the bar - which weren't displayed so no one knew about them, and when I went up to order one it was the worst drink I've ever had. Best to stick to the basic drinks like a gin & tonic because I also don't think the bar tenders they staff for the weddings are the real deal. They touted themselves as having a world class kitchen staff trained at the Culinary Institute - suffice it to say that there was no evidence of that on our wedding day. Luckily, we had a phenomenal band and everyone danced all night so the night wasn't entirely wasted. But you pay for your reception and your focus is on the food. You pay an exorbitant amount per person to have it done right, and it was such a let down. I went to events at standard catering halls that had better food - it was just so disappointing. After the wedding, we communicated this plus much more (I could go on for pages) to the Thayer, their response was that they had too many events that night and their head chef was out that Saturday so that's why it all happened that way- seriously? You charge a ton, then your head chef isn't there overseeing it? Who knows if that was even true. Needless to say, their response to us after the wedding was equally disappointing. We didn't get reimbursed for everything we paid for that wasn't there, and they promised us other accommodations which, suffice it to say, turned out to be more of a hassle and additional frustrations and disappointments with the Thayer that we did not need. I'm hoping they've addressed the issues since, but my advice to anyone considering or booking their reception - be 100% on top of them up to the day of and during your wedding. They need the supervision for you to get your money's worth.
Reviewed on 06-02-2018
Regina Catalina (bride) 5 out of 5 Rating
Wedding Date 23-03-2019
Simply amazing. My fairytale wedding at the Thayer Hotel. Dana our wedding planner was superb. Words alone cannot describe the experience at the Thayer. Highly recommend the Thayer Hotel if you want that fairytale wedding
Reviewed on 23-01-2018
Wedding Date 23-03-2019
Simply amazing. My fairytale wedding at the Thayer Hotel. Dana our wedding planner was superb. Words alone cannot describe the experience at the Thayer. Highly recommend the Thayer Hotel if you want that fairytale wedding
Reviewed on 23-01-2018
Kayla Rachel (bride) 5 out of 5 Rating
Wedding Date 04-11-2017
We had the BEST day at the Thayer Hotel! We only looked at 4 venues when we got engaged and fell in love the second we drove up to the hotel. The sales consultant we worked with is no longer with the Thayer, but I would assume that the experience is still the same... many of the venues we looked at were not flexible regarding some options we wanted to have, but the Thayer was quick to explain what we could work out rather than just a flat no. Once we got to the planning stages, we worked with Joanna and Gina, both of whom were incredible to work with. I never had to wait more than 24 hours for a response to any questions I had and they were both so accommodating to our requests and inquiries. Our Maitre D and the rest of the staff on our wedding day were also phenomenal. Many of our guests have commented to us about the quality of service they received. Now - THE FOOD!!!!!! I can't rave enough! My husband typically never orders steaks at a wedding because he is always frustrated that they are not evenly/properly cooked. Even he was blown away at the quality of the steaks at our wedding - everyone's was cooked perfectly! The cocktail hour food was also delicious and very well-prepared, we've received many comments on this so our compliments to the chef! My husband and I can't say enough nice words about the Thayer Hotel and everyone who worked there on our wedding day :) Thank you for helping make our day perfect!!!
Reviewed on 15-12-2017
Wedding Date 04-11-2017
We had the BEST day at the Thayer Hotel! We only looked at 4 venues when we got engaged and fell in love the second we drove up to the hotel. The sales consultant we worked with is no longer with the Thayer, but I would assume that the experience is still the same... many of the venues we looked at were not flexible regarding some options we wanted to have, but the Thayer was quick to explain what we could work out rather than just a flat no. Once we got to the planning stages, we worked with Joanna and Gina, both of whom were incredible to work with. I never had to wait more than 24 hours for a response to any questions I had and they were both so accommodating to our requests and inquiries. Our Maitre D and the rest of the staff on our wedding day were also phenomenal. Many of our guests have commented to us about the quality of service they received. Now - THE FOOD!!!!!! I can't rave enough! My husband typically never orders steaks at a wedding because he is always frustrated that they are not evenly/properly cooked. Even he was blown away at the quality of the steaks at our wedding - everyone's was cooked perfectly! The cocktail hour food was also delicious and very well-prepared, we've received many comments on this so our compliments to the chef! My husband and I can't say enough nice words about the Thayer Hotel and everyone who worked there on our wedding day :) Thank you for helping make our day perfect!!!
Reviewed on 15-12-2017
Samantha Heule (bride) 5 out of 5 Rating
Wedding Date 25-11-2017
Thayer was the absolute best! We got married 11/25/17 and the weather was wonderful so we were able to have the ceremony outside, but had and inside option if needed. The cocktail hour was half inside and half outside under a tent and the reception was beautiful. The grounds are gorgeous both during the day and at night. We worked with Gina and she was fantastic. Always returned emails quickly and was able to make our wedding day absolutely perfect!
Reviewed on 03-12-2017
Wedding Date 25-11-2017
Thayer was the absolute best! We got married 11/25/17 and the weather was wonderful so we were able to have the ceremony outside, but had and inside option if needed. The cocktail hour was half inside and half outside under a tent and the reception was beautiful. The grounds are gorgeous both during the day and at night. We worked with Gina and she was fantastic. Always returned emails quickly and was able to make our wedding day absolutely perfect!
Reviewed on 03-12-2017
Nicole Nugent (bride) 5 out of 5 Rating
Wedding Date 03-09-2017
We do not even know how to begin to say THANK YOU to the Thayer for making our night absolutely amazing. My husband and I worried about absolutely nothing the entire night, and we never saw anything that was out of place even for a second. I know how hard the Thayer worked to make our event a success and it absolutely was! Everyone has been saying it was the best wedding they have ever been to and this is a direct result of the organization and hard work we witnessed.We also want to thank the entire wait staff who served our guests. They absolutely went above and beyond and personalized the service they provided. They got our gluten-free guests the appropriate meals and cake, they made \"to-go\" meals for my brother and his family when their kids were fussy and they had to leave the reception before eating dinner, and my husband said he never had to order a drink all night because the waitress for our table would hunt him down with a fresh glass of his special bourbon each time she noticed he was finished and even spent extra time helping his mother make a decision about which meal to order based on her dietary preferences. Everything was amazing, but these touches just impressed the heck out of us and our guests!Thank you again for everything and we will be sending anyone we know who is getting married your way!
Reviewed on 06-10-2017
Wedding Date 03-09-2017
We do not even know how to begin to say THANK YOU to the Thayer for making our night absolutely amazing. My husband and I worried about absolutely nothing the entire night, and we never saw anything that was out of place even for a second. I know how hard the Thayer worked to make our event a success and it absolutely was! Everyone has been saying it was the best wedding they have ever been to and this is a direct result of the organization and hard work we witnessed.We also want to thank the entire wait staff who served our guests. They absolutely went above and beyond and personalized the service they provided. They got our gluten-free guests the appropriate meals and cake, they made \"to-go\" meals for my brother and his family when their kids were fussy and they had to leave the reception before eating dinner, and my husband said he never had to order a drink all night because the waitress for our table would hunt him down with a fresh glass of his special bourbon each time she noticed he was finished and even spent extra time helping his mother make a decision about which meal to order based on her dietary preferences. Everything was amazing, but these touches just impressed the heck out of us and our guests!Thank you again for everything and we will be sending anyone we know who is getting married your way!
Reviewed on 06-10-2017
Sandy S (wedding party) 5 out of 5 Rating
Wedding Date 20-11-2018
Our son's rehearsal dinner was held in the Bradley room at the Thayer and could not have been better. The room was beautiful inside and the view from the large windows was stunning. Our event coordinator, Dana, was very responsive and accommodating. The food was delicious, from the salads through the entrees (fried chicken, strip steak, salmon) and sides, to the very impressive array of desserts. On the evening of the event, every member of the staff was kind and accommodating, above and beyond expectations. Our guests raved about the food and the gorgeous view. We are thankful for all that was done by the Thayer staff to make our rehearsal dinner a stress-free, wonderful experience!
Reviewed on 23-09-2017
Wedding Date 20-11-2018
Our son's rehearsal dinner was held in the Bradley room at the Thayer and could not have been better. The room was beautiful inside and the view from the large windows was stunning. Our event coordinator, Dana, was very responsive and accommodating. The food was delicious, from the salads through the entrees (fried chicken, strip steak, salmon) and sides, to the very impressive array of desserts. On the evening of the event, every member of the staff was kind and accommodating, above and beyond expectations. Our guests raved about the food and the gorgeous view. We are thankful for all that was done by the Thayer staff to make our rehearsal dinner a stress-free, wonderful experience!
Reviewed on 23-09-2017
Kathy Allen (wedding party) 5 out of 5 Rating
The Thayer was a beautiful venue for our daughter's wedding (our third and youngest) and absolutely exceptional in every aspect of the planning and execution.... right down to every detail before, during and the morning after. We could not have asked for or expected more caring and capable people, including our consultant Joanna and our maitre de Debbie, even the front reception bell hops who went out of their way so many times that weekend for us!....the food and service was incredible!... our friends are still talking about how wonderful the food was!....everything was perfect, and that is coming from a Motherof the bride who has done this several times! ....the Thayer wedding was by far our best party ever on all levels...your guest will not be disappointed!
Reviewed on 27-07-2017
The Thayer was a beautiful venue for our daughter's wedding (our third and youngest) and absolutely exceptional in every aspect of the planning and execution.... right down to every detail before, during and the morning after. We could not have asked for or expected more caring and capable people, including our consultant Joanna and our maitre de Debbie, even the front reception bell hops who went out of their way so many times that weekend for us!....the food and service was incredible!... our friends are still talking about how wonderful the food was!....everything was perfect, and that is coming from a Motherof the bride who has done this several times! ....the Thayer wedding was by far our best party ever on all levels...your guest will not be disappointed!
Reviewed on 27-07-2017
Jessica Hoey (bride) 5 out of 5 Rating
Wedding Date 07-07-2017
We recently got married at the Thayer Hotel July 2017 and it was the best day (weekend) of our lives! We selected the Thayer Hotel initially because we wanted to avoid shuttles/moving parts by having everything all in one place (rehearsal dinner, hotel rooms, getting ready suites, photo opps, the wedding, after party, etc) so that everyone could just focus on enjoying themselves, and they did! Dana was our wedding planner and she was so patiently helpful throughout the planning process. We felt like celebrities during our menu tasting with Chef Lee. When we arrived for our wedding weekend, we were taken care of from start to finish, we never worried about a thing (thanks Debbie and Dana!). Our guests raved about the views, food, and enjoyed staying at a historic venue. We are very happy with our decision to have our wedding at the Thayer Hotel at West Point.
Reviewed on 14-07-2017
Wedding Date 07-07-2017
We recently got married at the Thayer Hotel July 2017 and it was the best day (weekend) of our lives! We selected the Thayer Hotel initially because we wanted to avoid shuttles/moving parts by having everything all in one place (rehearsal dinner, hotel rooms, getting ready suites, photo opps, the wedding, after party, etc) so that everyone could just focus on enjoying themselves, and they did! Dana was our wedding planner and she was so patiently helpful throughout the planning process. We felt like celebrities during our menu tasting with Chef Lee. When we arrived for our wedding weekend, we were taken care of from start to finish, we never worried about a thing (thanks Debbie and Dana!). Our guests raved about the views, food, and enjoyed staying at a historic venue. We are very happy with our decision to have our wedding at the Thayer Hotel at West Point.
Reviewed on 14-07-2017
Jennifer Eberhart (bride) 5 out of 5 Rating
Wedding Date 09-10-2016
The Thayer was absolutely perfect for our October 2016 wedding! We booked well in advance and while the wedding planners changed a few times, we were in good hands in the end with Joanna Signorelli, who pretty much got everything right and was totally on top of things despite being overwhelmed with all of the other couples she inherited from past planners!The Thayer is in a truly gorgeous location, right overlooking the water, and the time of year was perfect, with the trees just starting to change colors! Perfect for outdoor photographs. Our tasting was amazing (my Dad raved about it for weeks!) and we got plenty of compliments on the food the night of the wedding as well.We were able to book a block of rooms ahead of time for some of our guests, and we even had the rehearsal dinner and day-after breakfast at the Thayer. What a wonderful, elegant and historic place to stay.The staff was very helpful every time we came to visit. We had about 120 people at our wedding in the Grant Ballroom (our ceremony was supposed to be outside but was moved inside to the Eisenhower Room because of some rain) and it was a great space. Everyone is so well prepared there, and everything was set up without any issues, exactly to our requests.When it came time for both the ceremony and the reception, the Thayer staff was totally on top of timing, and ushered us out at the appropriate times, letting us know when the first dance would be, when we should get up to cut the cake or go around and meet with people, etc.After the reception, we were able to go upstairs to the rooftop bar with a small group of family and friends and just enjoy the night with one another.It was perfect, and I couldn't have asked for anything more!We also got the bridal suite for the night as part of our package, and wow, what a nice room! I don't think I've ever stayed in a hotel room so large or beautiful.Perfect, all the way through. We wished our special day could have lasted forever!
Reviewed on 28-06-2017
Wedding Date 09-10-2016
The Thayer was absolutely perfect for our October 2016 wedding! We booked well in advance and while the wedding planners changed a few times, we were in good hands in the end with Joanna Signorelli, who pretty much got everything right and was totally on top of things despite being overwhelmed with all of the other couples she inherited from past planners!The Thayer is in a truly gorgeous location, right overlooking the water, and the time of year was perfect, with the trees just starting to change colors! Perfect for outdoor photographs. Our tasting was amazing (my Dad raved about it for weeks!) and we got plenty of compliments on the food the night of the wedding as well.We were able to book a block of rooms ahead of time for some of our guests, and we even had the rehearsal dinner and day-after breakfast at the Thayer. What a wonderful, elegant and historic place to stay.The staff was very helpful every time we came to visit. We had about 120 people at our wedding in the Grant Ballroom (our ceremony was supposed to be outside but was moved inside to the Eisenhower Room because of some rain) and it was a great space. Everyone is so well prepared there, and everything was set up without any issues, exactly to our requests.When it came time for both the ceremony and the reception, the Thayer staff was totally on top of timing, and ushered us out at the appropriate times, letting us know when the first dance would be, when we should get up to cut the cake or go around and meet with people, etc.After the reception, we were able to go upstairs to the rooftop bar with a small group of family and friends and just enjoy the night with one another.It was perfect, and I couldn't have asked for anything more!We also got the bridal suite for the night as part of our package, and wow, what a nice room! I don't think I've ever stayed in a hotel room so large or beautiful.Perfect, all the way through. We wished our special day could have lasted forever!
Reviewed on 28-06-2017
kitty dolan (bride) 3 out of 5 Rating
Wedding Date 25-06-2018
The Thayer Hotel is a very beautiful place. The wedding went off well. But I was disappointed with the food a little. When I went to the tasting, the food was above 5 stars. But the night of the wedding, it was more like 3 stars. Also it seem to be rushing through the evening. All my guests loved the food & the place. But a few said it seemed a little rushed while eating/
Reviewed on 25-04-2017
Wedding Date 25-06-2018
The Thayer Hotel is a very beautiful place. The wedding went off well. But I was disappointed with the food a little. When I went to the tasting, the food was above 5 stars. But the night of the wedding, it was more like 3 stars. Also it seem to be rushing through the evening. All my guests loved the food & the place. But a few said it seemed a little rushed while eating/
Reviewed on 25-04-2017
Amy Koppe (bride) 4 out of 5 Rating
Wedding Date 31-12-2016
We had the PERFECT wedding day thanks to the Thayer Hotel! My husband is in the military, and it was important for us to get married in a venue that highlighted that, and we also loved the idea of having everyone be able to stay right at the wedding venue. It was wonderful after a long, fun night, that everyone was able to just walk right upstairs to their rooms! My husband and I got married in their biggest ballroom on New Year’s Eve, and there were several other weddings going on that same weekend. Despite this, we felt that the staff gave us individualized attention and you would have never known there were other weddings except for the lobby being crowded with families gathering. The food and service, along with our Maitre D Amanda, were OUTSTANDING the entire weekend and everything ran incredibly smoothly. Our guests could not stop commenting on how beautiful of a venue it was, and how amazing the food and service was the entire weekend. We also had a wonderful experience working with Stacey to book our venue. The only reason I did not give the Thayer a full five stars is because of a couple of hiccups we had during the planning process. Our initial planner Cathy was not the best at communicating with us. She eventually left the Thayer several months before our wedding, which made us incredibly nervous. However, once we were paired up with Joanna, our new planner, we were relieved to find that she was kind, patient, organized, and on-top of everything. In addition, we had some difficulty adding rooms to our hotel block because they wanted to save some rooms for the other weddings going on that weekend, which was unfortunate since we had booked our (very large 200 person!) wedding first. Furthermore, on speaking with the general manager on one occasion, we found her to be a bit impatient and not the best in terms of customer service. However, the unbelievable perfection of our wedding day and of working with Joanna close to our wedding date completely outweighs these minor instances, and we would book the Thayer again in heartbeat!
Reviewed on 31-01-2017
Wedding Date 31-12-2016
We had the PERFECT wedding day thanks to the Thayer Hotel! My husband is in the military, and it was important for us to get married in a venue that highlighted that, and we also loved the idea of having everyone be able to stay right at the wedding venue. It was wonderful after a long, fun night, that everyone was able to just walk right upstairs to their rooms! My husband and I got married in their biggest ballroom on New Year’s Eve, and there were several other weddings going on that same weekend. Despite this, we felt that the staff gave us individualized attention and you would have never known there were other weddings except for the lobby being crowded with families gathering. The food and service, along with our Maitre D Amanda, were OUTSTANDING the entire weekend and everything ran incredibly smoothly. Our guests could not stop commenting on how beautiful of a venue it was, and how amazing the food and service was the entire weekend. We also had a wonderful experience working with Stacey to book our venue. The only reason I did not give the Thayer a full five stars is because of a couple of hiccups we had during the planning process. Our initial planner Cathy was not the best at communicating with us. She eventually left the Thayer several months before our wedding, which made us incredibly nervous. However, once we were paired up with Joanna, our new planner, we were relieved to find that she was kind, patient, organized, and on-top of everything. In addition, we had some difficulty adding rooms to our hotel block because they wanted to save some rooms for the other weddings going on that weekend, which was unfortunate since we had booked our (very large 200 person!) wedding first. Furthermore, on speaking with the general manager on one occasion, we found her to be a bit impatient and not the best in terms of customer service. However, the unbelievable perfection of our wedding day and of working with Joanna close to our wedding date completely outweighs these minor instances, and we would book the Thayer again in heartbeat!
Reviewed on 31-01-2017
Kali Thompson (bride) 5 out of 5 Rating
Wedding Date 07-01-2017
Amazing customer service!
Reviewed on 29-01-2017
Wedding Date 07-01-2017
Amazing customer service!
Reviewed on 29-01-2017
Lisa Romesser (bride) 4 out of 5 Rating
Wedding Date 07-01-2017
I waited to write this because I wasn't sure how to rate the Thayer.Elizabeth, the Sales Manager, was knowledgeable and sweet, great at answering questions, showing us around, and overall selling the place. Just remember, she isn't the person who will be your event coordinator once your contracts are signed.My first event coordinator was Cathy who was new to the position and we had time - we booked our event a year in advance. She was slow to respond, but well intentioned. And thank goodness for her, because she sent us a list of what to do when that we relied on later. But then she left.We still had a decent amount of time left for planning, so when Joanna took over as our wedding event planner, we were thrilled, mainly because I had read such good reviews of her and knew she had more experience. But apparently organization in the events department was pretty chaotic because we were repeatedly told to just be patient, just get through the busy season because Joanna had to pick up things that she had just been handed off, etc. During this period, we were lucky we had Cathy's list of when things were going to happen because we weren't invoiced for payments and we had to prompt for things like information on scheduling our cake and menu tastings. I know it sounds petty and high maintenance, but we just kept waiting to feel like our wedding was a priority, and it just didn't feel like it ever quite got there. Joanna did ultimately provide us with what we needed to get things done (room layout, drop off scheduling, etc.) and did do several very nice things (fluff my dress before I walked down the aisle, for example).Pros of the Thayer: the site is absolutely stunning, the food was amazing (both at the reception and at brunch the next day), and the serving staff and valets were fantastic. Even though there were three weddings the weekend of our wedding (in January, go figure), I never saw another bride and we were never displaced.Cons: The hotel piece of our stay was disappointing. The room block situation is not easy to manage and different people got told different things when they called. One of my aunts was locked out of her room and couldn't get in (and staff couldn't either) to get dressed for the wedding. I had specifically asked for the pullout couch in the bridal suite to be made up with fresh sheets for the second night because my girls were on it the night before and my stepdaughter the night after, and this did not happen. Housekeeping did not take any trash out between the two nights or clean up anything in the room. My bridesmaids tidied as best they could but the trash was a mess. For the wedding itself: We did a first look and pictures before the ceremony. We did have a couple of guests running late, but somehow staff decided we were delaying the start of our ceremony a half an hour, and we couldn't find Amanda, our day of coordinator, anywhere, so one of my family members had to gather people to sit for the ceremony. We were scheduled for things in hour blocks and accurately guessed our ceremony would last half an hour, thus people had to stand around the lobby for half an hour before cocktail hour opened. Also, I did have to wonder why we filled out certain things on the questionnaires, because they didn't follow them - we asked for no champagne toast but got one, did not want to save our top tier, got a phone call the next day to pick it up, etc.Overall though, we loved our wedding.
Reviewed on 26-01-2017
Wedding Date 07-01-2017
I waited to write this because I wasn't sure how to rate the Thayer.Elizabeth, the Sales Manager, was knowledgeable and sweet, great at answering questions, showing us around, and overall selling the place. Just remember, she isn't the person who will be your event coordinator once your contracts are signed.My first event coordinator was Cathy who was new to the position and we had time - we booked our event a year in advance. She was slow to respond, but well intentioned. And thank goodness for her, because she sent us a list of what to do when that we relied on later. But then she left.We still had a decent amount of time left for planning, so when Joanna took over as our wedding event planner, we were thrilled, mainly because I had read such good reviews of her and knew she had more experience. But apparently organization in the events department was pretty chaotic because we were repeatedly told to just be patient, just get through the busy season because Joanna had to pick up things that she had just been handed off, etc. During this period, we were lucky we had Cathy's list of when things were going to happen because we weren't invoiced for payments and we had to prompt for things like information on scheduling our cake and menu tastings. I know it sounds petty and high maintenance, but we just kept waiting to feel like our wedding was a priority, and it just didn't feel like it ever quite got there. Joanna did ultimately provide us with what we needed to get things done (room layout, drop off scheduling, etc.) and did do several very nice things (fluff my dress before I walked down the aisle, for example).Pros of the Thayer: the site is absolutely stunning, the food was amazing (both at the reception and at brunch the next day), and the serving staff and valets were fantastic. Even though there were three weddings the weekend of our wedding (in January, go figure), I never saw another bride and we were never displaced.Cons: The hotel piece of our stay was disappointing. The room block situation is not easy to manage and different people got told different things when they called. One of my aunts was locked out of her room and couldn't get in (and staff couldn't either) to get dressed for the wedding. I had specifically asked for the pullout couch in the bridal suite to be made up with fresh sheets for the second night because my girls were on it the night before and my stepdaughter the night after, and this did not happen. Housekeeping did not take any trash out between the two nights or clean up anything in the room. My bridesmaids tidied as best they could but the trash was a mess. For the wedding itself: We did a first look and pictures before the ceremony. We did have a couple of guests running late, but somehow staff decided we were delaying the start of our ceremony a half an hour, and we couldn't find Amanda, our day of coordinator, anywhere, so one of my family members had to gather people to sit for the ceremony. We were scheduled for things in hour blocks and accurately guessed our ceremony would last half an hour, thus people had to stand around the lobby for half an hour before cocktail hour opened. Also, I did have to wonder why we filled out certain things on the questionnaires, because they didn't follow them - we asked for no champagne toast but got one, did not want to save our top tier, got a phone call the next day to pick it up, etc.Overall though, we loved our wedding.
Reviewed on 26-01-2017
Vanessa Anderson (bride) 5 out of 5 Rating
Wedding Date 23-10-2015
The Thayer hotel was one of the best decisions we made throughout the wedding process. From the first exchange on the phone with their sales manager, Stacey, I felt at ease. A lot of people I spoke to and met with at other venues were rude and impatient. But Stacey was a different story. I initially spoke with her on the phone about the wedding options they offered as I wanted to make sure it was an affordable option for us. We set a day/time to meet and my fiance and I drove up on a weekend to see the hotel and meet with Stacey. The hotel is gorgeous. From the moment we pulled up to the hotel, we were drawn in by the historic charm and impressive scenery (and this is just the front). We met with Stacey who showed us around the hotel and all of the wedding room options as well as areas our guests could dine or drink at during the weekend. She even showed us a hotel room so we could see what our guests would be experiencing- so thoughtful! The ceremony can be held outside overlooking the Hudson River and surrounding scenery which is breathtaking. In the fall, with all those colors in the trees and the historic style of the hotel, this was my dream come true. After the tour we all sat down and discussed the menu, details, etc. I had a lot of questions and Stacey answered every one without making me feel like she was getting frustrated or impatient with me. We left and kept this one on the list. Over the next few weeks, I asked a lot more questions. Again, Stacey responded quickly and answered every one. I can't thank her enough for her patience. When we arrived the day before our wedding (of course we chose the place), we were greeted warmly by the event planner, Joanna. She sat with us and we reviewed all of the wedding items we brought for the event. She walked us through the timeline and showed us the room and how it would be set up. We had already finalized these details via email but now were going through it in person. Later we met for the rehearsal and all went well. On the day of the wedding, everything went smoothly. The only hick up was that our photographers showed up and they wouldn't give them the info for our room right away. We had put them on our vendor list so I'm still not sure what happened there but hey, if that's the worst thing that happened, no problem! Everything that had to do with the Thayer hotel and their staff was phenomenal. The ceremony was perfect, the room was gorgeous and my husband and I will be going back every year to celebrate our anniversary.
Reviewed on 19-01-2017
Wedding Date 23-10-2015
The Thayer hotel was one of the best decisions we made throughout the wedding process. From the first exchange on the phone with their sales manager, Stacey, I felt at ease. A lot of people I spoke to and met with at other venues were rude and impatient. But Stacey was a different story. I initially spoke with her on the phone about the wedding options they offered as I wanted to make sure it was an affordable option for us. We set a day/time to meet and my fiance and I drove up on a weekend to see the hotel and meet with Stacey. The hotel is gorgeous. From the moment we pulled up to the hotel, we were drawn in by the historic charm and impressive scenery (and this is just the front). We met with Stacey who showed us around the hotel and all of the wedding room options as well as areas our guests could dine or drink at during the weekend. She even showed us a hotel room so we could see what our guests would be experiencing- so thoughtful! The ceremony can be held outside overlooking the Hudson River and surrounding scenery which is breathtaking. In the fall, with all those colors in the trees and the historic style of the hotel, this was my dream come true. After the tour we all sat down and discussed the menu, details, etc. I had a lot of questions and Stacey answered every one without making me feel like she was getting frustrated or impatient with me. We left and kept this one on the list. Over the next few weeks, I asked a lot more questions. Again, Stacey responded quickly and answered every one. I can't thank her enough for her patience. When we arrived the day before our wedding (of course we chose the place), we were greeted warmly by the event planner, Joanna. She sat with us and we reviewed all of the wedding items we brought for the event. She walked us through the timeline and showed us the room and how it would be set up. We had already finalized these details via email but now were going through it in person. Later we met for the rehearsal and all went well. On the day of the wedding, everything went smoothly. The only hick up was that our photographers showed up and they wouldn't give them the info for our room right away. We had put them on our vendor list so I'm still not sure what happened there but hey, if that's the worst thing that happened, no problem! Everything that had to do with the Thayer hotel and their staff was phenomenal. The ceremony was perfect, the room was gorgeous and my husband and I will be going back every year to celebrate our anniversary.
Reviewed on 19-01-2017
Sera Laganelli (bride) 5 out of 5 Rating
Wedding Date 29-10-2016
The perfect place for a fall wedding. The setting is gorgeous. The staff is extremely helpful and the hotel is stunning. Our wedding at the Thayer was truly amazing. The room was historic and charming and the food was delicious. The Thayer helped make our wedding unique but perfect!
Reviewed on 02-12-2016
Wedding Date 29-10-2016
The perfect place for a fall wedding. The setting is gorgeous. The staff is extremely helpful and the hotel is stunning. Our wedding at the Thayer was truly amazing. The room was historic and charming and the food was delicious. The Thayer helped make our wedding unique but perfect!
Reviewed on 02-12-2016
Alison Hansen (bride) 4 out of 5 Rating
Wedding Date 09-07-2016
Stacey and Kathy were absolutely divine! Unfortunately throughout the process of our engagement, we had changed planner two times. This made us very nervous, as you can imagine having to filter and share all the planning information 3 separate times with 3 separate people and just cross your fingers and hope they got all the messages and requests! Not only did The Thayer meet those requests, but their kindness and hospitality was felt by the entire 200+ guests! No question was left unanswered and if they didnt have an answer, they'd find one. The food was delicious, the atmosphere was beautiful, and so timeless! My husband and I talk constantly about how we wish we could relive the moment over and over, and we would continue to choose Thayer Hotel!
Reviewed on 31-10-2016
Wedding Date 09-07-2016
Stacey and Kathy were absolutely divine! Unfortunately throughout the process of our engagement, we had changed planner two times. This made us very nervous, as you can imagine having to filter and share all the planning information 3 separate times with 3 separate people and just cross your fingers and hope they got all the messages and requests! Not only did The Thayer meet those requests, but their kindness and hospitality was felt by the entire 200+ guests! No question was left unanswered and if they didnt have an answer, they'd find one. The food was delicious, the atmosphere was beautiful, and so timeless! My husband and I talk constantly about how we wish we could relive the moment over and over, and we would continue to choose Thayer Hotel!
Reviewed on 31-10-2016
Rachel Fiuk (bride) 5 out of 5 Rating
Wedding Date 03-09-2016
From the moment I reached out to the Thayer to set an appointment to see the venue, I felt comfortable. Other venues had practically interrogated me on the phone about my wedding (of which I hadn't planed anything yet!), but the team at the Thayer was always beyond professional, calm, and friendly. We had a lot of wedding planning stress- the groom being stationed in another country and us moving overseas less than a week after the wedding, handfuls of guests flying out from Europe and Australia, and scheduling difficulties with our ceremony location- but while all of that was going on, I knew that I didn't have to worry about the reception because the Thayer team was on top of it all. The day of, my husband and I could not believe just how perfect our reception looked, they went above and beyond to make sure everything was in place and looked truly stunning. I cannot thank Elizabeth & Joanna enough!
Reviewed on 31-10-2016
Wedding Date 03-09-2016
From the moment I reached out to the Thayer to set an appointment to see the venue, I felt comfortable. Other venues had practically interrogated me on the phone about my wedding (of which I hadn't planed anything yet!), but the team at the Thayer was always beyond professional, calm, and friendly. We had a lot of wedding planning stress- the groom being stationed in another country and us moving overseas less than a week after the wedding, handfuls of guests flying out from Europe and Australia, and scheduling difficulties with our ceremony location- but while all of that was going on, I knew that I didn't have to worry about the reception because the Thayer team was on top of it all. The day of, my husband and I could not believe just how perfect our reception looked, they went above and beyond to make sure everything was in place and looked truly stunning. I cannot thank Elizabeth & Joanna enough!
Reviewed on 31-10-2016
Ashley D (bride) 4 out of 5 Rating
Wedding Date 29-05-2016
We had a lovely wedding at the Thayer Hotel. The venue itself is beautiful, and we were in the downstairs ballroom that has outdoor access and wonderful views that show off our beloved Hudson Valley. The weekend of the event, staff members were very accommodating and made sure everything went well. There was another wedding happening on the same date as ours, but there was no overlap of event space. The most stressful part was working with the Thayer leading up to the big day. We had some trouble with our room block and heard negative feedback about the level of service when guests contacted the front desk. Some people reported having a hard time sleeping on the river side of the hotel because it's attached to the outdoor bar area, so advise light sleepers to ask for a mountain side room. None of it really seems to matter now, but I do remember being frustrated at the time. If you do host your reception at the Thayer, know that it will all work out and your guests will have a fabulous time!
Reviewed on 28-10-2016
Wedding Date 29-05-2016
We had a lovely wedding at the Thayer Hotel. The venue itself is beautiful, and we were in the downstairs ballroom that has outdoor access and wonderful views that show off our beloved Hudson Valley. The weekend of the event, staff members were very accommodating and made sure everything went well. There was another wedding happening on the same date as ours, but there was no overlap of event space. The most stressful part was working with the Thayer leading up to the big day. We had some trouble with our room block and heard negative feedback about the level of service when guests contacted the front desk. Some people reported having a hard time sleeping on the river side of the hotel because it's attached to the outdoor bar area, so advise light sleepers to ask for a mountain side room. None of it really seems to matter now, but I do remember being frustrated at the time. If you do host your reception at the Thayer, know that it will all work out and your guests will have a fabulous time!
Reviewed on 28-10-2016
Anonymous (groom) 5 out of 5 Rating
Wedding Date 26-12-2017
Overall from the day we chose the Thayer as our venue to the morning we left as husband and wife, it was truly an extraordinary experience. The attention to detail and organizational skills of everyone we came in contact with at the Thayer was exceptional.There were only compliments of everyone who attended about the service, food and presentation. We have already discussed having a one year wedding anniversary party at the Thayer!
Reviewed on 26-10-2016
Wedding Date 26-12-2017
Overall from the day we chose the Thayer as our venue to the morning we left as husband and wife, it was truly an extraordinary experience. The attention to detail and organizational skills of everyone we came in contact with at the Thayer was exceptional.There were only compliments of everyone who attended about the service, food and presentation. We have already discussed having a one year wedding anniversary party at the Thayer!
Reviewed on 26-10-2016
Courtney Clancy (bride) 5 out of 5 Rating
Wedding Date 26-12-2017
I couldn't have been happier with my reception at the Thayer Hotel. Guests are still raving about the food months later! We chose to have a private brunch the day after, and it was the perfect end to our wedding weekend. Highly recommend doing this!
Reviewed on 26-10-2016
Wedding Date 26-12-2017
I couldn't have been happier with my reception at the Thayer Hotel. Guests are still raving about the food months later! We chose to have a private brunch the day after, and it was the perfect end to our wedding weekend. Highly recommend doing this!
Reviewed on 26-10-2016
Paige Walker Harpen (bride) 4 out of 5 Rating
Wedding Date 08-10-2016
Our guests raved about the food and venue. 10:00 is a very early end time - I'm sure more people would be interested if a later end time was available.
Reviewed on 26-10-2016
Wedding Date 08-10-2016
Our guests raved about the food and venue. 10:00 is a very early end time - I'm sure more people would be interested if a later end time was available.
Reviewed on 26-10-2016
Lindsay Haley (bride) 5 out of 5 Rating
Wedding Date 24-09-2016
5 out of 5 for sure! From start to finish, having my reception at the Thayer was the best decision ever. On the initial tour, Elizabeth was so detailed and took us to see everything around the hotel, even the bridal suites. She sat down and explained everything to us to the point that I barley had any questions. Through our engagement I had a ton of requests and questions, between Elizabeth and Joanna, everything we wanted was taken care of. They were so on top of it and accommodating. They even gave great advice on things that I wasn't sure about. But the best thing I have to say about having my reception there was the reception itself. I brought all my things to Joanna and Debbie ahead of time and they brought my vision to life. The room looked INCREDIBLE! The food was amazing, the staff was so friendly, Debbie was a rockstar Maitre d, and people were raving. We went right upstairs to Zulu Time rooftop lounge for the after party and Debbie even helped some of my guests find food late at night for munchies. She made me a hot toddy because my throat was killing me. I really can't say enough good things! All of my things from the reception were packed up nicely and easy to take home the next day. We went to our wonderful Sunday brunch at the Thayer and got to reminisce about the night. I would recommend this stunning venue to anyone!
Reviewed on 26-10-2016
Wedding Date 24-09-2016
5 out of 5 for sure! From start to finish, having my reception at the Thayer was the best decision ever. On the initial tour, Elizabeth was so detailed and took us to see everything around the hotel, even the bridal suites. She sat down and explained everything to us to the point that I barley had any questions. Through our engagement I had a ton of requests and questions, between Elizabeth and Joanna, everything we wanted was taken care of. They were so on top of it and accommodating. They even gave great advice on things that I wasn't sure about. But the best thing I have to say about having my reception there was the reception itself. I brought all my things to Joanna and Debbie ahead of time and they brought my vision to life. The room looked INCREDIBLE! The food was amazing, the staff was so friendly, Debbie was a rockstar Maitre d, and people were raving. We went right upstairs to Zulu Time rooftop lounge for the after party and Debbie even helped some of my guests find food late at night for munchies. She made me a hot toddy because my throat was killing me. I really can't say enough good things! All of my things from the reception were packed up nicely and easy to take home the next day. We went to our wonderful Sunday brunch at the Thayer and got to reminisce about the night. I would recommend this stunning venue to anyone!
Reviewed on 26-10-2016
Anonymous (groom) 5 out of 5 Rating
Wedding Date 17-10-2017
Our wedding at The Thayer on Saturday July 16, 2016 was absolutely perfect! We had the ceremony on the patio outside and the reception in the Eisenhower Room. Everything went off without a hitch. The staff are efficient and very personable. We had a number of out of town guests staying at the hotel and they were all very impressed! In retrospect we could not imagine having any other venue!
Reviewed on 02-09-2016
Wedding Date 17-10-2017
Our wedding at The Thayer on Saturday July 16, 2016 was absolutely perfect! We had the ceremony on the patio outside and the reception in the Eisenhower Room. Everything went off without a hitch. The staff are efficient and very personable. We had a number of out of town guests staying at the hotel and they were all very impressed! In retrospect we could not imagine having any other venue!
Reviewed on 02-09-2016
Ashley Zanon (bride) 5 out of 5 Rating
Wedding Date 25-06-2016
The Thayer was an amazing venue to work with from start to finish. Our day was absolutely dreamy, from our ceremony overlooking the Hudson River, to our reception in the gorgeous Grant Ballroom, we couldn't have imagined a more amazing wedding. The Thayer gives the most timeless, classic, and stunning backdrop to the day, and we loved the romantic and vintage feel we were able to achieve. The staff was incredibly helpful through the whole process. Stacey and Cathy were great to work with, and helped the whole day run smoothly making sure that all of our vendors were coordinated and timely. We also loved that guests could stay at the hotel and make a whole weekend of the event since we had a lot of out of town family and friends coming. We LOVED our wedding at The Thayer!!!!!!!
Reviewed on 08-08-2016
Wedding Date 25-06-2016
The Thayer was an amazing venue to work with from start to finish. Our day was absolutely dreamy, from our ceremony overlooking the Hudson River, to our reception in the gorgeous Grant Ballroom, we couldn't have imagined a more amazing wedding. The Thayer gives the most timeless, classic, and stunning backdrop to the day, and we loved the romantic and vintage feel we were able to achieve. The staff was incredibly helpful through the whole process. Stacey and Cathy were great to work with, and helped the whole day run smoothly making sure that all of our vendors were coordinated and timely. We also loved that guests could stay at the hotel and make a whole weekend of the event since we had a lot of out of town family and friends coming. We LOVED our wedding at The Thayer!!!!!!!
Reviewed on 08-08-2016
Brighid Burgin (bride) 5 out of 5 Rating
Wedding Date 03-07-2016
The Thayer Hotel helped make dreams come true for my July 3 wedding in West Point, New York. My husband, a 2012 USMA grad, and I simply couldn't imagine anywhere but West Point for our wedding... and The Thayer Hotel didn't disappoint. The venue was stunning, our guests are still raving about the food, and I truly appreciate the event team's support and care along my wedding journey (especially while my fiancé was deployed). We also loved staying in the Pete Dawkins room, enjoying the gorgeous lawn for our ceremony and first look photos, and the wonderful recommendations for additional wedding vendors. I just can't say enough about The Thayer Hotel at West Point - THANK YOU!
Reviewed on 25-07-2016
Wedding Date 03-07-2016
The Thayer Hotel helped make dreams come true for my July 3 wedding in West Point, New York. My husband, a 2012 USMA grad, and I simply couldn't imagine anywhere but West Point for our wedding... and The Thayer Hotel didn't disappoint. The venue was stunning, our guests are still raving about the food, and I truly appreciate the event team's support and care along my wedding journey (especially while my fiancé was deployed). We also loved staying in the Pete Dawkins room, enjoying the gorgeous lawn for our ceremony and first look photos, and the wonderful recommendations for additional wedding vendors. I just can't say enough about The Thayer Hotel at West Point - THANK YOU!
Reviewed on 25-07-2016
Eileen Fagan (bride) 4 out of 5 Rating
Wedding Date 10-07-2015
We had our wedding on 7/10/15 and it was a beautiful day. The setting is lovely and was a great historic setting for our guests to visit. I dealt with mostly Alex who was new and came in the middle of my planning. My main point of contact was switched after booking and she was great and always answered me in a timely manner and gave me the responses I either needed or was looking for. The food was very good for a party of 200. Cooking for that many people can be hard, but everyone had nice things to say. \r\rThe only thing I would say negatively was the communication between the hotel desk and the sales team was challenging. It felt like they did not communicate, which made it harder for me. All in all it worked out, and everyone worked together in the end. \r\rWe had the most perfect weather, which can really make or break a day at The Thayer so we really lucked out. The way their sales team is made up- makes everything pretty seamless, which I found to not always be true of other venues. \r\rWe hosted a brunch there the next day, which I would highly recommend as well. Beautiful day, beautiful memories. The Thayer will not disappoint!
Reviewed on 18-01-2016
Wedding Date 10-07-2015
We had our wedding on 7/10/15 and it was a beautiful day. The setting is lovely and was a great historic setting for our guests to visit. I dealt with mostly Alex who was new and came in the middle of my planning. My main point of contact was switched after booking and she was great and always answered me in a timely manner and gave me the responses I either needed or was looking for. The food was very good for a party of 200. Cooking for that many people can be hard, but everyone had nice things to say. \r\rThe only thing I would say negatively was the communication between the hotel desk and the sales team was challenging. It felt like they did not communicate, which made it harder for me. All in all it worked out, and everyone worked together in the end. \r\rWe had the most perfect weather, which can really make or break a day at The Thayer so we really lucked out. The way their sales team is made up- makes everything pretty seamless, which I found to not always be true of other venues. \r\rWe hosted a brunch there the next day, which I would highly recommend as well. Beautiful day, beautiful memories. The Thayer will not disappoint!
Reviewed on 18-01-2016
Amy Kraus (bride) 0 out of 5 Rating
Wedding Date 26-09-2015
We had both our ceremony and reception at the Thayer Hotel in September, 2015. The whole day went off without a hitch and we have received many compliments from our wedding guests. The maitre d running the event was extremely profession and ran the event smoothly.\r\rWe worked with the Thayer's event planner, Alex Spezial, and she was organized and professional.\r\rThe ONLY downside of having our wedding ceremony and reception at the Thayer were the constant freight and commuter trains. A freight train came through at the beginning of the ceremony which wasn't terrible, but a slight annoyance. Our guests also told us they received an early morning wakeup call from the trains...\r\rDespite the trains, I would ABSOLUTELY recommend a wedding at the Thayer. The history of the hotel and surrounding natural beauty can't be beat.
Reviewed on 11-10-2015
Wedding Date 26-09-2015
We had both our ceremony and reception at the Thayer Hotel in September, 2015. The whole day went off without a hitch and we have received many compliments from our wedding guests. The maitre d running the event was extremely profession and ran the event smoothly.\r\rWe worked with the Thayer's event planner, Alex Spezial, and she was organized and professional.\r\rThe ONLY downside of having our wedding ceremony and reception at the Thayer were the constant freight and commuter trains. A freight train came through at the beginning of the ceremony which wasn't terrible, but a slight annoyance. Our guests also told us they received an early morning wakeup call from the trains...\r\rDespite the trains, I would ABSOLUTELY recommend a wedding at the Thayer. The history of the hotel and surrounding natural beauty can't be beat.
Reviewed on 11-10-2015
Anonymous (parent) 5 out of 5 Rating
Wedding Date 24-11-2016
On the evening of February 13th, our daughter and her boyfriend gave us the happy news that they had just gotten engaged; on February 14th they let us know that they planned to get married sometime in August. At that point, my wife and I sat back in our chairs and realized that we had to plan and host a wedding, all within 7 months! To add an additional layer of complexity to the situation, my daughter and her fiance had decided to get married at the United States Military Academy in West Point, NY, since her fiance, Todd, was a recent graduate of that school. ……..We live in Louisiana!!!! Panic then began to really set in, and the very next day we began our scramble to plan for an August wedding that would take place more than 1500 miles away.\r\rWithout going into all of the angst and panic that ensued with regard to searching and finding a place to hold the wedding reception, thanks to the reviews on the Knot we made the decision to hold the wedding reception at the Thayer Hotel at West Point. The entire process of booking and arranging the reception was made very easy due to the efforts of Elizabeth Keith, the Catering Manager, and Joanna Signorelli, the Wedding and Social Event Planner for the Thayer. Our interactions with the Thayer Event team were nothing short of outstanding! \r\rIn May, my wife and I flew to New York and visit West Point just to get an understanding of the enormity of the task facing us. We also arranged for a food/beverage tasting with Chef Lee Clements at the Thayer hotel during our visit. We were delighted with the quality and selection of the food that was presented to us during the tasting; the main difficulty we faced was making our final selections for the wedding.\r\rThe wedding did take place in August. Although one might expect that numerous glitches would arise during the day, everything went off without a hitch! Debbie Chichetti, the Maitre D assigned for our reception, worked quietly in the background making sure everything moved smoothly during the cocktail hour and the reception. The banquet hall for the reception was beautiful, the flowers for the wedding and reception arranged by Mayuri's Floral Designs, New City, NY. The DJ was Andrew from Turntable events. The photographers and videographers were from H& H Photographers. The Thayer staff (Joanne and Debbie) worked seamlessly with these other vendors to make sure that everything was in place, and the specific needs for each vendor were met. The Wait Staff was extremely professional and went out of their way to make sure everything went well with the dinner service. The server for our table went out of her way to assist my sister and brother-in-law with a emergency situation, taking care of the situation quietly and discretion. \r\rI cannot say enough good things about how the entire Thayer staff worked so hard to make our daughter's special day a success and a wonderful occasion to remember. \r\rWe followed up the reception experience the next morning, by hosting a Farewell Breakfast for our guests at the Thayer. Again the event went off without a hitch, due to the efforts of Joanna, Debbie, and the dining room staff. \r\rA very recent comment of one of guests can be used to succinctly summarize our Thayer Wedding Reception Experience……… \"the minute we stepped into the Thayer, we were treated like royalty\". \r
Reviewed on 24-09-2015
Wedding Date 24-11-2016
On the evening of February 13th, our daughter and her boyfriend gave us the happy news that they had just gotten engaged; on February 14th they let us know that they planned to get married sometime in August. At that point, my wife and I sat back in our chairs and realized that we had to plan and host a wedding, all within 7 months! To add an additional layer of complexity to the situation, my daughter and her fiance had decided to get married at the United States Military Academy in West Point, NY, since her fiance, Todd, was a recent graduate of that school. ……..We live in Louisiana!!!! Panic then began to really set in, and the very next day we began our scramble to plan for an August wedding that would take place more than 1500 miles away.\r\rWithout going into all of the angst and panic that ensued with regard to searching and finding a place to hold the wedding reception, thanks to the reviews on the Knot we made the decision to hold the wedding reception at the Thayer Hotel at West Point. The entire process of booking and arranging the reception was made very easy due to the efforts of Elizabeth Keith, the Catering Manager, and Joanna Signorelli, the Wedding and Social Event Planner for the Thayer. Our interactions with the Thayer Event team were nothing short of outstanding! \r\rIn May, my wife and I flew to New York and visit West Point just to get an understanding of the enormity of the task facing us. We also arranged for a food/beverage tasting with Chef Lee Clements at the Thayer hotel during our visit. We were delighted with the quality and selection of the food that was presented to us during the tasting; the main difficulty we faced was making our final selections for the wedding.\r\rThe wedding did take place in August. Although one might expect that numerous glitches would arise during the day, everything went off without a hitch! Debbie Chichetti, the Maitre D assigned for our reception, worked quietly in the background making sure everything moved smoothly during the cocktail hour and the reception. The banquet hall for the reception was beautiful, the flowers for the wedding and reception arranged by Mayuri's Floral Designs, New City, NY. The DJ was Andrew from Turntable events. The photographers and videographers were from H& H Photographers. The Thayer staff (Joanne and Debbie) worked seamlessly with these other vendors to make sure that everything was in place, and the specific needs for each vendor were met. The Wait Staff was extremely professional and went out of their way to make sure everything went well with the dinner service. The server for our table went out of her way to assist my sister and brother-in-law with a emergency situation, taking care of the situation quietly and discretion. \r\rI cannot say enough good things about how the entire Thayer staff worked so hard to make our daughter's special day a success and a wonderful occasion to remember. \r\rWe followed up the reception experience the next morning, by hosting a Farewell Breakfast for our guests at the Thayer. Again the event went off without a hitch, due to the efforts of Joanna, Debbie, and the dining room staff. \r\rA very recent comment of one of guests can be used to succinctly summarize our Thayer Wedding Reception Experience……… \"the minute we stepped into the Thayer, we were treated like royalty\". \r
Reviewed on 24-09-2015
Elizabeth Thompson (bride) 4 out of 5 Rating
Wedding Date 13-06-2015
My husband and I were married at the Thayer Hotel on June 13, 2015 in the Washington Ballroom. It was a wonderful summer evening - absolutely beautiful venue with great views, good food & service. \r\rWe had our ceremony offsite and bussed guests back for a beautiful outdoor cocktail hour followed by a seated dinner and dancing. The food was great & I can't say enough good things about our maitre d' Debbie - she was kind, thoughtful and helpful the whole evening. After the reception, we moved up to Zulu Time (the rooftop bar) for an afterparty celebration - so much fun! We stayed in the older bridal suite (we had a choice and chose the one with a four poster bed) - such a beautiful room with a stunning view. And a great space to get ready in! The morning after, a few of us had brunch at MacArthur's - a delicious buffet. \r\rMost of our guests were from out of town and stayed at the Thayer.We received so many compliments about the guests rooms and other restaurant options at the Thayer (rooftop lounge, Patton's Tavern..) but heard mixed things about the ease of making reservations at the front desk. \r\rAs great as the actual day was, we did have a few difficulties leading up to it. My husband and I initially booked with a different venue but switched to the Thayer when our original venue became incredibly slow (1+ months) to respond to emails. Unfortunately, we switched to the Thayer during a time of their own transition so we experienced many of the same problems. Our original Thayer coordinator was Lexi. However, after we signed our contract, she left and we were assigned to Stacey. I could not get in touch with her for almost 3 months despite multiple attempts. She did not contact me at all until a payment was due. However, we were then soon advised that Stacey would help with only some of the planning and Alex Spezial would help with most of the coordinating and details. From this point forward, we had limited interaction with Stacey so I can't speak to her skills. However, Alex was great from the start. She had good ideas, responded quickly and was accommodating - we had quite a few special requests and she made almost everything happen. We had our tasting (along with 4 guests!) with Alex and she fielded dozens of questions from me and my family. The chef and maitre d' both introduced themselves during the tasting which I appreciated - it was nice to see Debbie's familiar face the day of!\r\rOn the wedding day, we returned late from the ceremony - Alex worked to push back our cocktail hour and reception to accommodate this. \r\rDespite the few difficulties in planning the wedding, I would highly recommend the Thayer to any couple looking for a romantic venue with views of the Hudson River and tons of photo opportunities. \r\rEverything with smoothly with Durant's & Pastry Garden as well - two of their recommended vendors. \r\rThanks to the Thayer team! We will definitely be back!
Reviewed on 18-07-2015
Wedding Date 13-06-2015
My husband and I were married at the Thayer Hotel on June 13, 2015 in the Washington Ballroom. It was a wonderful summer evening - absolutely beautiful venue with great views, good food & service. \r\rWe had our ceremony offsite and bussed guests back for a beautiful outdoor cocktail hour followed by a seated dinner and dancing. The food was great & I can't say enough good things about our maitre d' Debbie - she was kind, thoughtful and helpful the whole evening. After the reception, we moved up to Zulu Time (the rooftop bar) for an afterparty celebration - so much fun! We stayed in the older bridal suite (we had a choice and chose the one with a four poster bed) - such a beautiful room with a stunning view. And a great space to get ready in! The morning after, a few of us had brunch at MacArthur's - a delicious buffet. \r\rMost of our guests were from out of town and stayed at the Thayer.We received so many compliments about the guests rooms and other restaurant options at the Thayer (rooftop lounge, Patton's Tavern..) but heard mixed things about the ease of making reservations at the front desk. \r\rAs great as the actual day was, we did have a few difficulties leading up to it. My husband and I initially booked with a different venue but switched to the Thayer when our original venue became incredibly slow (1+ months) to respond to emails. Unfortunately, we switched to the Thayer during a time of their own transition so we experienced many of the same problems. Our original Thayer coordinator was Lexi. However, after we signed our contract, she left and we were assigned to Stacey. I could not get in touch with her for almost 3 months despite multiple attempts. She did not contact me at all until a payment was due. However, we were then soon advised that Stacey would help with only some of the planning and Alex Spezial would help with most of the coordinating and details. From this point forward, we had limited interaction with Stacey so I can't speak to her skills. However, Alex was great from the start. She had good ideas, responded quickly and was accommodating - we had quite a few special requests and she made almost everything happen. We had our tasting (along with 4 guests!) with Alex and she fielded dozens of questions from me and my family. The chef and maitre d' both introduced themselves during the tasting which I appreciated - it was nice to see Debbie's familiar face the day of!\r\rOn the wedding day, we returned late from the ceremony - Alex worked to push back our cocktail hour and reception to accommodate this. \r\rDespite the few difficulties in planning the wedding, I would highly recommend the Thayer to any couple looking for a romantic venue with views of the Hudson River and tons of photo opportunities. \r\rEverything with smoothly with Durant's & Pastry Garden as well - two of their recommended vendors. \r\rThanks to the Thayer team! We will definitely be back!
Reviewed on 18-07-2015
Corinne Walker (bride) 5 out of 5 Rating
Wedding Date 05-07-2015
Our wedding weekend at the Thayer Hotel was flawless, thanks to the professionalism and care of the Thayer's staff. Our wedding coordinator, Alex, and our maitre d' Debbie were absolutely phenomenal, going above and beyond to ensure that every detail of our rehearsal dinner, wedding ceremony, and wedding reception was perfect. Alex was exceptionally responsive to my emails, providing helpful feedback and advice along the way. The food was delicious, the reception hall and ceremony on the lawn were beautiful, and the service was top-notch. I could not have imagined a more wonderful wedding weekend!
Reviewed on 12-07-2015
Wedding Date 05-07-2015
Our wedding weekend at the Thayer Hotel was flawless, thanks to the professionalism and care of the Thayer's staff. Our wedding coordinator, Alex, and our maitre d' Debbie were absolutely phenomenal, going above and beyond to ensure that every detail of our rehearsal dinner, wedding ceremony, and wedding reception was perfect. Alex was exceptionally responsive to my emails, providing helpful feedback and advice along the way. The food was delicious, the reception hall and ceremony on the lawn were beautiful, and the service was top-notch. I could not have imagined a more wonderful wedding weekend!
Reviewed on 12-07-2015
Samantha (bride) 5 out of 5 Rating
Wedding Date 03-01-2015
My husband and I had very specific ideas of what we wanted our wedding to be like. We wanted it to feel like we were at an old (rich) family members estate, and The Thayer gave us that feel, with the huge roaring fire in the lobby (we got married the first weekend of January) to the guests being able to stay just upstairs to the friendly staff. I do have to say a HUGE part of why we first chose The Thayer is Stacey, she is so nice and helpful- I felt comfortable with her instantly. When Alex joined the team she was just as nice and answered all of my ridiculous questions with no problem. The night of our maître d' made sure we had everything we needed or wanted. We felt like royalty and our wedding turned out to be a perfect winter wonderland. I recommend 100%
Reviewed on 02-03-2015
Wedding Date 03-01-2015
My husband and I had very specific ideas of what we wanted our wedding to be like. We wanted it to feel like we were at an old (rich) family members estate, and The Thayer gave us that feel, with the huge roaring fire in the lobby (we got married the first weekend of January) to the guests being able to stay just upstairs to the friendly staff. I do have to say a HUGE part of why we first chose The Thayer is Stacey, she is so nice and helpful- I felt comfortable with her instantly. When Alex joined the team she was just as nice and answered all of my ridiculous questions with no problem. The night of our maître d' made sure we had everything we needed or wanted. We felt like royalty and our wedding turned out to be a perfect winter wonderland. I recommend 100%
Reviewed on 02-03-2015
Kate Coughlan (bride) 5 out of 5 Rating
Wedding Date 13-12-2014
My husband and I got married at The Thayer Hotel on 12/13/14. What an amazing day! My husband and I had originally booked Bear Mountain Inn as our wedding venue. After some setbacks with our room block at the Bear Mountain Inn and several personnel changes, my fiancé and I decided to look elsewhere. We’re so thankful we made the switch to Thayer Hotel. \r\rHaving grown up in the area I was already familiar with their well-known reputation and the amazing Sunday brunch. I contacted The Thayer Hotel 6 months before our wedding. We initially worked with Lorraine in Sales, she was very helpful and accommodating to us with our 6 month timeline. We met our wedding coordinator, Joanna at our food tasting, which we were able to invite up to 4 guests. Awesome! Our food tasting was great, my husband, my parents, and I were very impressed with the food and wine selection. \r\rJoanna was extremely helpful during the weeks leading up to our wedding. She was responsive and always responded to my emails and phone calls promptly. She really knew how to make a bride feel at ease during the stressful weeks leading up to the wedding. \r\rWe had a lot of out of town guests that came into town for the weekend. Working with the Thayer Hotel with the room block was seamless. Guests found it easy to book their rooms online by using the wedding block link. \r\rThe beginning of our wedding weekend, my husband and I were faced with devastating news of my husbands father passing. It was unexpected and something we couldn’t have prepared for. Joanna and the Thayer Hotel staff were kind hearted and sympathetic while providing first-class service during such a emotional time. \r\rWith so many guests visiting from out of town, my husband and I chose to continue on with our wedding events. Our ceremony took place off-site at our church. We took wedding photos in the lobby of the Hotel, which was beautifully decorated for the holidays. We originally planned to attend our cocktail hour but last minute decided to do a private cocktail hour for my husband and I in the bridal suite. Joanna and our captain Carly were accommodating and were able to easily prepare a private cocktail hour. Everything from the cocktail hour to the farewell cookie bar was amazing. The staff were attentive and professional. Our guests are still talking about what a great weekend they had at our wedding at the Thayer Hotel. We’re so thankful that we made the switch to the Thayer Hotel. \r
Reviewed on 08-02-2015
Wedding Date 13-12-2014
My husband and I got married at The Thayer Hotel on 12/13/14. What an amazing day! My husband and I had originally booked Bear Mountain Inn as our wedding venue. After some setbacks with our room block at the Bear Mountain Inn and several personnel changes, my fiancé and I decided to look elsewhere. We’re so thankful we made the switch to Thayer Hotel. \r\rHaving grown up in the area I was already familiar with their well-known reputation and the amazing Sunday brunch. I contacted The Thayer Hotel 6 months before our wedding. We initially worked with Lorraine in Sales, she was very helpful and accommodating to us with our 6 month timeline. We met our wedding coordinator, Joanna at our food tasting, which we were able to invite up to 4 guests. Awesome! Our food tasting was great, my husband, my parents, and I were very impressed with the food and wine selection. \r\rJoanna was extremely helpful during the weeks leading up to our wedding. She was responsive and always responded to my emails and phone calls promptly. She really knew how to make a bride feel at ease during the stressful weeks leading up to the wedding. \r\rWe had a lot of out of town guests that came into town for the weekend. Working with the Thayer Hotel with the room block was seamless. Guests found it easy to book their rooms online by using the wedding block link. \r\rThe beginning of our wedding weekend, my husband and I were faced with devastating news of my husbands father passing. It was unexpected and something we couldn’t have prepared for. Joanna and the Thayer Hotel staff were kind hearted and sympathetic while providing first-class service during such a emotional time. \r\rWith so many guests visiting from out of town, my husband and I chose to continue on with our wedding events. Our ceremony took place off-site at our church. We took wedding photos in the lobby of the Hotel, which was beautifully decorated for the holidays. We originally planned to attend our cocktail hour but last minute decided to do a private cocktail hour for my husband and I in the bridal suite. Joanna and our captain Carly were accommodating and were able to easily prepare a private cocktail hour. Everything from the cocktail hour to the farewell cookie bar was amazing. The staff were attentive and professional. Our guests are still talking about what a great weekend they had at our wedding at the Thayer Hotel. We’re so thankful that we made the switch to the Thayer Hotel. \r
Reviewed on 08-02-2015
Melissa Welesko (bride) 4 out of 5 Rating
Wedding Date 14-09-2014
We absolutely loved our wedding at the Thayer. We hosted our welcome party, ceremony and our reception at the Thayer and we couldn't have been happier with the way the day ultimately worked out. Everything was perfect and weeks later, we're still hearing rave reviews - from the food, the open bar, the location, to how smoothly the ceremony and reception ran. We are still in awe of how great it truly was!\r\rThat said, leading up to the wedding was not without hiccups. Our original coordinator left the Thayer approximately 5 months prior to our wedding date. We did not receive the phone message the new coordinator sent informing us of the change, nor was there any formal mail or email correspondence. Instead, I learned of the change after I received an email response to an outstanding inquiry that did not appropriately address my question nor did it have my wedding date correct. To the Thayer's credit, as soon as I called, the catering manager called me directly on her day off and put me at ease.\r\rThe transition was slightly bumpy as the new catering manager did not take down all notes and often was late to reply or did not respond fully to my or mother's emails - causing additional back and forth. This became particularly frustrating following our tasting (Which was amazing!!). Following the tasting we agreed on when we would submit our menu and seating chart (and emailed again to confirm the deadline). The catering manager gave us a later a due date, and then called me, my dad, and my mom on a Friday night (3 days prior to the agreed upon deadline) giving us a very hard time about us not sending in the required information - because she was getting yelled at and would be out of the office and also told my mother she needed a checklist. Had she given us an earlier deadline, we would have have happily sent it in on time. She reminded us of this during our walk through the day of the wedding. It was an unnecessary cause for stress that none of us needed and I was very well on top of things. \r\rAside from managing my catering manager, I was very happy with the staff at the Thayer. The tasting, the service, and the venue was incredible. The banquet manager and the catering manager's assistant were spot on the day of (reminder to brides - your catering manager leads up to the wedding, but her assistant and the banquet manager drive the wedding day itself).\r\rLastly, please ensure your guests are aware of the 4pm check-in requirements if they are travelling the day of an evening ceremony. This was challenging for our guests, but the staff did do they best they could to accommodate.\r\rAll in all - The catering manager was excellent on the day of and despite the minor hiccups listed above, at no point did I ever worry our day wouldn't work out perfectly! We can't wait to visit the Thayer again. The food and open bar, the setting, the wait staff, the front desk staff - everyone- kudos to all of you. The Thayer is a wedding machine - but you feel it's all your own. I highly recommend the Thayer!\r\r
Reviewed on 06-10-2014
Wedding Date 14-09-2014
We absolutely loved our wedding at the Thayer. We hosted our welcome party, ceremony and our reception at the Thayer and we couldn't have been happier with the way the day ultimately worked out. Everything was perfect and weeks later, we're still hearing rave reviews - from the food, the open bar, the location, to how smoothly the ceremony and reception ran. We are still in awe of how great it truly was!\r\rThat said, leading up to the wedding was not without hiccups. Our original coordinator left the Thayer approximately 5 months prior to our wedding date. We did not receive the phone message the new coordinator sent informing us of the change, nor was there any formal mail or email correspondence. Instead, I learned of the change after I received an email response to an outstanding inquiry that did not appropriately address my question nor did it have my wedding date correct. To the Thayer's credit, as soon as I called, the catering manager called me directly on her day off and put me at ease.\r\rThe transition was slightly bumpy as the new catering manager did not take down all notes and often was late to reply or did not respond fully to my or mother's emails - causing additional back and forth. This became particularly frustrating following our tasting (Which was amazing!!). Following the tasting we agreed on when we would submit our menu and seating chart (and emailed again to confirm the deadline). The catering manager gave us a later a due date, and then called me, my dad, and my mom on a Friday night (3 days prior to the agreed upon deadline) giving us a very hard time about us not sending in the required information - because she was getting yelled at and would be out of the office and also told my mother she needed a checklist. Had she given us an earlier deadline, we would have have happily sent it in on time. She reminded us of this during our walk through the day of the wedding. It was an unnecessary cause for stress that none of us needed and I was very well on top of things. \r\rAside from managing my catering manager, I was very happy with the staff at the Thayer. The tasting, the service, and the venue was incredible. The banquet manager and the catering manager's assistant were spot on the day of (reminder to brides - your catering manager leads up to the wedding, but her assistant and the banquet manager drive the wedding day itself).\r\rLastly, please ensure your guests are aware of the 4pm check-in requirements if they are travelling the day of an evening ceremony. This was challenging for our guests, but the staff did do they best they could to accommodate.\r\rAll in all - The catering manager was excellent on the day of and despite the minor hiccups listed above, at no point did I ever worry our day wouldn't work out perfectly! We can't wait to visit the Thayer again. The food and open bar, the setting, the wait staff, the front desk staff - everyone- kudos to all of you. The Thayer is a wedding machine - but you feel it's all your own. I highly recommend the Thayer!\r\r
Reviewed on 06-10-2014
a member (bride) 5 out of 5 Rating
This day really was everything I wanted!! Stacey was amazing! The best help I've ever had! The Thayer was fantastic and everything went so smoothly!!! I had no idea it would be so fun!!!!
Reviewed on 16-09-2014
This day really was everything I wanted!! Stacey was amazing! The best help I've ever had! The Thayer was fantastic and everything went so smoothly!!! I had no idea it would be so fun!!!!
Reviewed on 16-09-2014
Catherine Harrington (bride) 5 out of 5 Rating
Wedding Date 26-07-2014
Choosing the Thayer Hotel as our wedding reception location was an easy decision as soon as we first arrived. Neither of us have military ties and thats perfectly fine. Where to start.....working with Lorraine was a pure pleasure. She was always willing to answer my calls and work with me even months before the wedding when I know she was swamped with a number of other weddings; she never let me feel like I was second to anyone.\rWe had a pretty large wedding and many guests staying over. The Thayer had originally reserved 30 rooms at the Hotel in a block for our guests. The reservation team was very pleasant to work with and dealt with hundreds of our family and friends. We ended up having 68 rooms in total. Our wedding guest took up most of the hotel and no one complained to me about anything! It proves that the Thayer was very professional and can handle some stressful situations.\rWe had our rehearsal dinner in a private room (Hap Arnold Room) with family and bridal party on friday night and it was delicious food, helpful service and a great time. The day of our wedding, the girls hung out in our suite and had breakfast delivered and everything was seamless (on the bride's part )\r15 minutes before the groom was supposed to leave for the ceremony, he realized he did not have a bow tie or suspenders! Lorraine was ON IT and quickly fixed our mini disaster and had a bowtie and suspenders ready for him and he was on time for photos and the ceremony!\rThere was a ceremony an hour before our cocktail hour on the lawn and it was so quickly cleaned up and out of the way that I didn't even realize there was another ceremony. \rThe photos were breathtaking from the West Point Campus at Trophy point and also from the Thayer.\rOur cocktail reception was downstairs next to the George Washington Ballroom and also had a tented outdoor area. The cocktail reception appetizers were delicious and everyone loved them.\rThen our reception was in the George Washington Ballroom. Everything was set up exactly how I wanted it, the room looked gorgeous. Again, Lorraine was so helpful with organizing everyone's entrance and making sure we had everything we needed.\rThe banquet coordinator (I forget her name) was very helpful and since we did not get to eat anything at the reception, she arranged that all of our food (apps, main course, bread and dessert) were taken back to our suite for a midnight snack. \rAll of our belongings that we had brought to the wedding and our gifts etc were taken back to our room and waiting for us.\rThe next morning, we had a breakfast buffet for our guests. Again, beautifully set up, plenty of space, great food. They reused our flower arrangements from the reception at the breakfast and it looked great.\rOverall, our wedding was truly perfect and we were so pleased at how everything came together the day of our wedding. All of our family and friends are still saying how fun and beautiful everything was. We would recommend the Thayer hotel and specifically Lorraine to any couple!
Reviewed on 14-08-2014
Wedding Date 26-07-2014
Choosing the Thayer Hotel as our wedding reception location was an easy decision as soon as we first arrived. Neither of us have military ties and thats perfectly fine. Where to start.....working with Lorraine was a pure pleasure. She was always willing to answer my calls and work with me even months before the wedding when I know she was swamped with a number of other weddings; she never let me feel like I was second to anyone.\rWe had a pretty large wedding and many guests staying over. The Thayer had originally reserved 30 rooms at the Hotel in a block for our guests. The reservation team was very pleasant to work with and dealt with hundreds of our family and friends. We ended up having 68 rooms in total. Our wedding guest took up most of the hotel and no one complained to me about anything! It proves that the Thayer was very professional and can handle some stressful situations.\rWe had our rehearsal dinner in a private room (Hap Arnold Room) with family and bridal party on friday night and it was delicious food, helpful service and a great time. The day of our wedding, the girls hung out in our suite and had breakfast delivered and everything was seamless (on the bride's part )\r15 minutes before the groom was supposed to leave for the ceremony, he realized he did not have a bow tie or suspenders! Lorraine was ON IT and quickly fixed our mini disaster and had a bowtie and suspenders ready for him and he was on time for photos and the ceremony!\rThere was a ceremony an hour before our cocktail hour on the lawn and it was so quickly cleaned up and out of the way that I didn't even realize there was another ceremony. \rThe photos were breathtaking from the West Point Campus at Trophy point and also from the Thayer.\rOur cocktail reception was downstairs next to the George Washington Ballroom and also had a tented outdoor area. The cocktail reception appetizers were delicious and everyone loved them.\rThen our reception was in the George Washington Ballroom. Everything was set up exactly how I wanted it, the room looked gorgeous. Again, Lorraine was so helpful with organizing everyone's entrance and making sure we had everything we needed.\rThe banquet coordinator (I forget her name) was very helpful and since we did not get to eat anything at the reception, she arranged that all of our food (apps, main course, bread and dessert) were taken back to our suite for a midnight snack. \rAll of our belongings that we had brought to the wedding and our gifts etc were taken back to our room and waiting for us.\rThe next morning, we had a breakfast buffet for our guests. Again, beautifully set up, plenty of space, great food. They reused our flower arrangements from the reception at the breakfast and it looked great.\rOverall, our wedding was truly perfect and we were so pleased at how everything came together the day of our wedding. All of our family and friends are still saying how fun and beautiful everything was. We would recommend the Thayer hotel and specifically Lorraine to any couple!
Reviewed on 14-08-2014
Hana Choi (groom) 1 out of 5 Rating
Wedding Date 18-01-2014
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Reviewed on 08-10-2013
Wedding Date 18-01-2014
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Reviewed on 08-10-2013
Scott Flynn (bride) 5 out of 5 Rating
Wedding Date 31-05-2013
Overview: The Hotel Thayer offers brides and grooms an incredible and grand setting, delicious food, well-appointed rooms, professional staff who make the entire process stress-free, and wow factor views, for an unforgettable wedding experience! Only an hour from NYC and most northern and central NJ locations, and nestled in the beautiful Hudson Valley region, the Thayer offers you all of the perks of a destination wedding but close to home! \r\rThe Hotel: The Thayer is a castle-like structure set on a hill at the entrance of West Point. From the moment they step foot into the lobby, your guests will be awestruck by its grandeur and historical significance. The rooms are wonderful, ranging from cozy traditional rooms, to more modern suites. \r\t\rThe Ballrooms are each more beautiful than the next. The Grant Ballroom is enchanting with its cathedral-like feel, high ceilings, stained glass windows and beautiful chandeliers. While the three ballrooms on the lobby level are all spectacular, we wanted to have our ceremony outside and wanted to have use of the hotel’s back lawn and patio, so we hosted our reception in the Washington Ballroom. The Ballroom is magnificent – beautiful brass light fixtures, lovely linens, a dance floor with a beautiful wood inlay design, no kitchen noise, no interaction with the other hotel guests, very private, and what is most spectacular are the walls of windows overlooking the spectacular view.\r\rIf you want wow factor, the Thayer is the place! The view will take your breath away! We were married outside against the backdrop of the Hudson, the mountains, and trees. We first saw the venue in late fall, had our tasting during winter after a snow, and married in late spring when everything was in bloom. The Thayer was beautiful during every season!!!\r\r\rThe Food:\tI am Italian and my husband is a Foodie, so the pressure was on when it came to feeding our guests. The Thayer’s food ROCKED!!! The cocktail hour offered a wide array of passed appetizers, as well as a few stations. The dinner was also delicious! The portions were generous, but the food was so good that everyone cleared their plates! The cake was included in the contract price, but was made at one of the local bakeries – so we were able to go for a tasting, choose from awesome flavor options, and come up with a design that went with our esthetic. \r\rThe True Gem of the Thayer: Everything about the Thayer is perfect! But what truly sets the Thayer apart is Stacey J. She is an incredible professional so I have no doubt that she made every bride feel special, but I felt as though I was the only person she thought about for months leading up to that day! But so did my husband and so did my mom and so did my in-laws! She gave each of us her full attention! She was not only prompt in responding to our inquiries, but she also anticipated most of our needs and questions before we even thought of them! \r\rShe was invaluable in the planning process. She handled the emotions and tensions attendant to planning a special (and expensive) event meant to combine two families into one, with grace, sensitivity, sincerity, and always with a smile!! While I am sure all of her colleagues are also extraordinary, we were lucky enough to have Stacey Jones as our wedding point person. She is a delightful, charming, kind, and lovely person – you could not ask for someone more special to be a part of your wedding day! \r
Reviewed on 07-10-2013
Wedding Date 31-05-2013
Overview: The Hotel Thayer offers brides and grooms an incredible and grand setting, delicious food, well-appointed rooms, professional staff who make the entire process stress-free, and wow factor views, for an unforgettable wedding experience! Only an hour from NYC and most northern and central NJ locations, and nestled in the beautiful Hudson Valley region, the Thayer offers you all of the perks of a destination wedding but close to home! \r\rThe Hotel: The Thayer is a castle-like structure set on a hill at the entrance of West Point. From the moment they step foot into the lobby, your guests will be awestruck by its grandeur and historical significance. The rooms are wonderful, ranging from cozy traditional rooms, to more modern suites. \r\t\rThe Ballrooms are each more beautiful than the next. The Grant Ballroom is enchanting with its cathedral-like feel, high ceilings, stained glass windows and beautiful chandeliers. While the three ballrooms on the lobby level are all spectacular, we wanted to have our ceremony outside and wanted to have use of the hotel’s back lawn and patio, so we hosted our reception in the Washington Ballroom. The Ballroom is magnificent – beautiful brass light fixtures, lovely linens, a dance floor with a beautiful wood inlay design, no kitchen noise, no interaction with the other hotel guests, very private, and what is most spectacular are the walls of windows overlooking the spectacular view.\r\rIf you want wow factor, the Thayer is the place! The view will take your breath away! We were married outside against the backdrop of the Hudson, the mountains, and trees. We first saw the venue in late fall, had our tasting during winter after a snow, and married in late spring when everything was in bloom. The Thayer was beautiful during every season!!!\r\r\rThe Food:\tI am Italian and my husband is a Foodie, so the pressure was on when it came to feeding our guests. The Thayer’s food ROCKED!!! The cocktail hour offered a wide array of passed appetizers, as well as a few stations. The dinner was also delicious! The portions were generous, but the food was so good that everyone cleared their plates! The cake was included in the contract price, but was made at one of the local bakeries – so we were able to go for a tasting, choose from awesome flavor options, and come up with a design that went with our esthetic. \r\rThe True Gem of the Thayer: Everything about the Thayer is perfect! But what truly sets the Thayer apart is Stacey J. She is an incredible professional so I have no doubt that she made every bride feel special, but I felt as though I was the only person she thought about for months leading up to that day! But so did my husband and so did my mom and so did my in-laws! She gave each of us her full attention! She was not only prompt in responding to our inquiries, but she also anticipated most of our needs and questions before we even thought of them! \r\rShe was invaluable in the planning process. She handled the emotions and tensions attendant to planning a special (and expensive) event meant to combine two families into one, with grace, sensitivity, sincerity, and always with a smile!! While I am sure all of her colleagues are also extraordinary, we were lucky enough to have Stacey Jones as our wedding point person. She is a delightful, charming, kind, and lovely person – you could not ask for someone more special to be a part of your wedding day! \r
Reviewed on 07-10-2013
knmcm (bride) 5 out of 5 Rating
Wedding Date 10-08-2013
We had all of our wedding events at The Thayer in August 2013: rehearsal dinner, ceremony and reception, and newlywed breakfast. Both of us were extremely pleased and couldn’t have asked for a better wedding weekend!\r\rThe staff at the Catering Office, who coordinate weddings at The Thayer, are friendly and professional. They went out of their way to accommodate our every request, and our wedding was organized perfectly. All of our events went smoothly and began exactly on time just as we wanted.\r\rOur guests loved the food, and complimented the friendly service. There were so many food choices for our wedding cocktail hour and reception, as well as our rehearsal dinner and newlywed breakfast, and we were able to get exactly what we wanted.\r\rThose who slept overnight at The Thayer loved their luxurious accommodations. All of our guests were impressed with the Gothic style architecture of the historic hotel, the glamorous entry foyer, and the elegant and timeless furnishings and decorations of the rooms where we held all our wedding events.\r\rWe both have nothing but positive things to express about wedding weekend at The Thayer, and we recommend it to everyone!\r\r
Reviewed on 05-09-2013
Wedding Date 10-08-2013
We had all of our wedding events at The Thayer in August 2013: rehearsal dinner, ceremony and reception, and newlywed breakfast. Both of us were extremely pleased and couldn’t have asked for a better wedding weekend!\r\rThe staff at the Catering Office, who coordinate weddings at The Thayer, are friendly and professional. They went out of their way to accommodate our every request, and our wedding was organized perfectly. All of our events went smoothly and began exactly on time just as we wanted.\r\rOur guests loved the food, and complimented the friendly service. There were so many food choices for our wedding cocktail hour and reception, as well as our rehearsal dinner and newlywed breakfast, and we were able to get exactly what we wanted.\r\rThose who slept overnight at The Thayer loved their luxurious accommodations. All of our guests were impressed with the Gothic style architecture of the historic hotel, the glamorous entry foyer, and the elegant and timeless furnishings and decorations of the rooms where we held all our wedding events.\r\rWe both have nothing but positive things to express about wedding weekend at The Thayer, and we recommend it to everyone!\r\r
Reviewed on 05-09-2013
Les1234 (bride) 5 out of 5 Rating
Wedding Date 03-08-2013
Just want to say that The Thayer Hotel was the best pick that we made when it came to our wedding location. Our ceremony was outside overlooking the Hudson River and the photos that we took after the wedding @ Trophy Point were breathless. \rThe hotel staff were great and very professional. \rWe want to thank Stacey, our wedding planner from The Thayer Hotel. She made sure that we did not have to worry about anything. She is on top of her game. There wasn't anything that we had to do but to show up to our wedding. She is the best person for this type of job and we want to personal thank her for everything that she had done for us.\rStacey, THANK YOU!!\rBest Wishes to you and your staff,\r\rStan and Leslie
Reviewed on 17-08-2013
Wedding Date 03-08-2013
Just want to say that The Thayer Hotel was the best pick that we made when it came to our wedding location. Our ceremony was outside overlooking the Hudson River and the photos that we took after the wedding @ Trophy Point were breathless. \rThe hotel staff were great and very professional. \rWe want to thank Stacey, our wedding planner from The Thayer Hotel. She made sure that we did not have to worry about anything. She is on top of her game. There wasn't anything that we had to do but to show up to our wedding. She is the best person for this type of job and we want to personal thank her for everything that she had done for us.\rStacey, THANK YOU!!\rBest Wishes to you and your staff,\r\rStan and Leslie
Reviewed on 17-08-2013
Melissa MacDonald (bride) 5 out of 5 Rating
Wedding Date 08-06-2013
Our wedding at the Thayer Hotel, June 2013, was nothing short of perfection! From the views, to the service, to the food, to the wonderful planning and coordination from Lexi, we couldn't have asked for anything more. Our guests are still talking about how \"it was the best wedding they have ever been to\". Thank you again Lexi and the entire Thayer Hotel staff!
Reviewed on 07-07-2013
Wedding Date 08-06-2013
Our wedding at the Thayer Hotel, June 2013, was nothing short of perfection! From the views, to the service, to the food, to the wonderful planning and coordination from Lexi, we couldn't have asked for anything more. Our guests are still talking about how \"it was the best wedding they have ever been to\". Thank you again Lexi and the entire Thayer Hotel staff!
Reviewed on 07-07-2013
Christina Abbate (bride) 3 out of 5 Rating
Wedding Date 05-05-2013
The hotel and scenery was amazing but the service was dissapointing. My wedding planner (Lexi) was never anywhere to be found. My grooms cake was never brought out. Do not get the chocolate fountain what a waste of money. They only put our pinapple and honeydew melon for dipping, and the fountain wasnt filled properly. If you are looking for a spectaular scenery, and a gorgous hotel, The Thayer is amazing. Just don't be surpised if the service isn't good.
Reviewed on 24-05-2013
Wedding Date 05-05-2013
The hotel and scenery was amazing but the service was dissapointing. My wedding planner (Lexi) was never anywhere to be found. My grooms cake was never brought out. Do not get the chocolate fountain what a waste of money. They only put our pinapple and honeydew melon for dipping, and the fountain wasnt filled properly. If you are looking for a spectaular scenery, and a gorgous hotel, The Thayer is amazing. Just don't be surpised if the service isn't good.
Reviewed on 24-05-2013
Lauren Ward (bride) 5 out of 5 Rating
Wedding Date 08-12-2012
As a bride in the military I wanted a location that would show off the sense of character associated with that... The Thayer was not only absolutely beautiful inside but its location at West Point is beyond comparison. Stacey, our coordinator, was absolutely fantastic. She was with us every step of the way even as I was thousands of miles away for training. She was even there the day of and the rest of the staff was wonderful - courteous, helpful, awesome. Just awesome!
Reviewed on 30-12-2012
Wedding Date 08-12-2012
As a bride in the military I wanted a location that would show off the sense of character associated with that... The Thayer was not only absolutely beautiful inside but its location at West Point is beyond comparison. Stacey, our coordinator, was absolutely fantastic. She was with us every step of the way even as I was thousands of miles away for training. She was even there the day of and the rest of the staff was wonderful - courteous, helpful, awesome. Just awesome!
Reviewed on 30-12-2012
Caitlin Lancaster (bride) 4 out of 5 Rating
Wedding Date 01-12-2012
The Thayer was all a wonderful place for cocktail hour and reception. Lexi (the event coordinator) was a pleasure to work with and was a great help when the front desk made a few mistakes with billing and rooms. The food was fabulous, the event space was beautiful and the employees were great. Price is comparable to other locations on base and in town. I throughly enjoyed having my wedding here!
Reviewed on 19-12-2012
Wedding Date 01-12-2012
The Thayer was all a wonderful place for cocktail hour and reception. Lexi (the event coordinator) was a pleasure to work with and was a great help when the front desk made a few mistakes with billing and rooms. The food was fabulous, the event space was beautiful and the employees were great. Price is comparable to other locations on base and in town. I throughly enjoyed having my wedding here!
Reviewed on 19-12-2012
Jennifer Keegan (bride) 5 out of 5 Rating
Wedding Date 07-10-2012
The Thayer Hotel was the first place we visited and fell in love with it right from the start. The Hotel is beautiful, charming, and has so much character. The grounds are breathtaking and our photographs at Trophy Point were amazing!! The staff at the Thayer were so helpful, professional and made us feel right at home. We cannot say enough positive things about the Thayer. Our whole experience before, during, and after was so special and we truly had an exceptional wedding at the Thayer Hotel at West Point
Reviewed on 02-12-2012
Wedding Date 07-10-2012
The Thayer Hotel was the first place we visited and fell in love with it right from the start. The Hotel is beautiful, charming, and has so much character. The grounds are breathtaking and our photographs at Trophy Point were amazing!! The staff at the Thayer were so helpful, professional and made us feel right at home. We cannot say enough positive things about the Thayer. Our whole experience before, during, and after was so special and we truly had an exceptional wedding at the Thayer Hotel at West Point
Reviewed on 02-12-2012
Allison Nelson (bride) 4 out of 5 Rating
Wedding Date 21-07-2012
I got married at The Thayer Hotel on July 21, 2012. The hotel was pretty much my first vendor so I worked with them for 14 months before the wedding. The venue had everything we were looking for - a hotel without it looking like a hotel, outdoor space for ceremony, and a sizable ballroom for 200 guests. The day turned out amazing - the staff was wonderful. They created a lot of food stations they don't normally do for our cocktail hour, and while they charged extra, they did it with a smile. I do have to warn brides about a catering manager in the office, though. We were working with Lexi, the senior catering manager, until about a month before the wedding. My husband and I were not too thrilled with her in the beginning because her personality was very blah and for someone who coordinates people's happiest days, she was very unexcited. I also realized very quickly that she didn't carry her promises through, so I learned to only communicate through email with her. About a month before the wedding, I found out about a few things that I wish I had known/I felt as though she had plenty of opportunity to at least mention. For example, that another wedding was using my ceremony space up until 1 hour prior to my ceremony (we had been told up and down that we were the only wedding that weekend), thus not allowing the florists to decorate as we thought; she told me she had no idea why all the hotel rooms were booked when the reason was that there was another wedding going on; she told us we'd have to pay an extra $400 per her beverage manager to provide mint at the bar in case our guests were to order a mojito - we found out later that the bar always has mint and we wouldn't have to pay the money. When the smoke cleared, I asked for a new coordinator, Stacey, who went above and beyond, on top of being sweet and patient (and she was in charge of the other wedding that day too, but she did it all with a smile - unlike Lexi, who never smiled). I would advise every bride to STEER CLEAR of Lexi, but know that once you do, the hotel will definitely take care of your wedding.
Reviewed on 07-08-2012
Wedding Date 21-07-2012
I got married at The Thayer Hotel on July 21, 2012. The hotel was pretty much my first vendor so I worked with them for 14 months before the wedding. The venue had everything we were looking for - a hotel without it looking like a hotel, outdoor space for ceremony, and a sizable ballroom for 200 guests. The day turned out amazing - the staff was wonderful. They created a lot of food stations they don't normally do for our cocktail hour, and while they charged extra, they did it with a smile. I do have to warn brides about a catering manager in the office, though. We were working with Lexi, the senior catering manager, until about a month before the wedding. My husband and I were not too thrilled with her in the beginning because her personality was very blah and for someone who coordinates people's happiest days, she was very unexcited. I also realized very quickly that she didn't carry her promises through, so I learned to only communicate through email with her. About a month before the wedding, I found out about a few things that I wish I had known/I felt as though she had plenty of opportunity to at least mention. For example, that another wedding was using my ceremony space up until 1 hour prior to my ceremony (we had been told up and down that we were the only wedding that weekend), thus not allowing the florists to decorate as we thought; she told me she had no idea why all the hotel rooms were booked when the reason was that there was another wedding going on; she told us we'd have to pay an extra $400 per her beverage manager to provide mint at the bar in case our guests were to order a mojito - we found out later that the bar always has mint and we wouldn't have to pay the money. When the smoke cleared, I asked for a new coordinator, Stacey, who went above and beyond, on top of being sweet and patient (and she was in charge of the other wedding that day too, but she did it all with a smile - unlike Lexi, who never smiled). I would advise every bride to STEER CLEAR of Lexi, but know that once you do, the hotel will definitely take care of your wedding.
Reviewed on 07-08-2012
Stephanie Iammartino (bride) 3 out of 5 Rating
Wedding Date 23-05-2011
We had our ceremony at the Cadet Chapel and our reception at The Thayer Hotel. Let me start by saying that our actual wedding reception was gorgeous and everyone had a wonderful time. The problems we had were with the planning process. \rWe had to plan our wedding from out of state, as many couples who marry at West Point do. One of the major issues we had was that as we grew closer to the wedding day, about 98% of the time when we called our wedding coordinator she was \"out of the office\" for the next couple of days. Then, of course, she was out of the office the day before the wedding as well. This was a problem because we had guests who ended up with ants in their room, some had no air conditioning, etc. I found all of this out later, but the guests had to take it up with the front desk staff when really our coordinator should have taken care of it. Also, the morning of the wedding, we were promised the Bridal Suite to get ready in since there were so many bridesmaids and our hair/makeup artist was coming to the hotel. Well, it turned out that someone had checked into the Bridal Suite late the night before, so now we were out of luck - and the regular rooms at The Thayer are not very spacious. So my sister had to take it up with the front desk - she ended up getting us a conference room on the first floor which worked out fine. But again - could have been taken care of by the coordinator. The Thayer is a gorgeous hotel and like I said, the reception was wonderful. However, for the amount of money they demand, their service is extremely lacking.
Reviewed on 27-06-2012
Wedding Date 23-05-2011
We had our ceremony at the Cadet Chapel and our reception at The Thayer Hotel. Let me start by saying that our actual wedding reception was gorgeous and everyone had a wonderful time. The problems we had were with the planning process. \rWe had to plan our wedding from out of state, as many couples who marry at West Point do. One of the major issues we had was that as we grew closer to the wedding day, about 98% of the time when we called our wedding coordinator she was \"out of the office\" for the next couple of days. Then, of course, she was out of the office the day before the wedding as well. This was a problem because we had guests who ended up with ants in their room, some had no air conditioning, etc. I found all of this out later, but the guests had to take it up with the front desk staff when really our coordinator should have taken care of it. Also, the morning of the wedding, we were promised the Bridal Suite to get ready in since there were so many bridesmaids and our hair/makeup artist was coming to the hotel. Well, it turned out that someone had checked into the Bridal Suite late the night before, so now we were out of luck - and the regular rooms at The Thayer are not very spacious. So my sister had to take it up with the front desk - she ended up getting us a conference room on the first floor which worked out fine. But again - could have been taken care of by the coordinator. The Thayer is a gorgeous hotel and like I said, the reception was wonderful. However, for the amount of money they demand, their service is extremely lacking.
Reviewed on 27-06-2012
Breanna Brousseau (bride) 5 out of 5 Rating
Wedding Date 27-05-2012
My Husband graduated from West Point the day before our wedding and I knew I wanted to get married at West Point. Thayer Hotel was perfect for our low key wedding. We had our cocktail reception on the patio outside at \"Zulu Time\" and everybody had a great time. The staff was great and served our cake and champagne and was very accommodating for our needs!
Reviewed on 19-06-2012
Wedding Date 27-05-2012
My Husband graduated from West Point the day before our wedding and I knew I wanted to get married at West Point. Thayer Hotel was perfect for our low key wedding. We had our cocktail reception on the patio outside at \"Zulu Time\" and everybody had a great time. The staff was great and served our cake and champagne and was very accommodating for our needs!
Reviewed on 19-06-2012
Victoria Kosara (bride) 5 out of 5 Rating
Wedding Date 12-05-2012
Lexi and the team at the Thayer went above and beyond to make our wedding special. Although there were three other weddings in the building at the same time, we felt as though all was focused on our event. Everything from the food to the atmosphere to the incredible wait and bar staff was just right. It made for a beautiful and memorable wedding day without any stress. The team also went above and beyond before and after our wedding--the customer service is outstanding!
Reviewed on 08-06-2012
Wedding Date 12-05-2012
Lexi and the team at the Thayer went above and beyond to make our wedding special. Although there were three other weddings in the building at the same time, we felt as though all was focused on our event. Everything from the food to the atmosphere to the incredible wait and bar staff was just right. It made for a beautiful and memorable wedding day without any stress. The team also went above and beyond before and after our wedding--the customer service is outstanding!
Reviewed on 08-06-2012
Esther Hu (bride) 4 out of 5 Rating
Wedding Date 17-03-2012
We had our platted dinner reception at the Thayer Hotel and the staff was absolutely fantastic. The wedding coordinator was always responsive to my emails, accomodating to our needs, straightforwad. and very helpful throughout the event. The event staff was super professional and thoughtful - they saved the centerpieces and reused them for our bunch the next morning, they thoroughly cleaned the saber we used to cut the cake, and they neatly packed all the cards/candles/pictures that were left over.\rThe only thing that was slightly disappointing was the platting of the food. The initial tasting was so delicious and beautiful but the day-of platting and taste were not of the same quality.
Reviewed on 20-04-2012
Wedding Date 17-03-2012
We had our platted dinner reception at the Thayer Hotel and the staff was absolutely fantastic. The wedding coordinator was always responsive to my emails, accomodating to our needs, straightforwad. and very helpful throughout the event. The event staff was super professional and thoughtful - they saved the centerpieces and reused them for our bunch the next morning, they thoroughly cleaned the saber we used to cut the cake, and they neatly packed all the cards/candles/pictures that were left over.\rThe only thing that was slightly disappointing was the platting of the food. The initial tasting was so delicious and beautiful but the day-of platting and taste were not of the same quality.
Reviewed on 20-04-2012
Erika Girsh (bride) 5 out of 5 Rating
Wedding Date 12-11-2011
I can not begin to describe how perfect our wedding at the Thayer Hotel was. Stacey Jones was an absolute PLEASURE to work with. Everyone at the hotel was extremely helpful and very friendly. \rI would recommend the Thayer to EVERYONE!!!!\r
Reviewed on 12-02-2012
Wedding Date 12-11-2011
I can not begin to describe how perfect our wedding at the Thayer Hotel was. Stacey Jones was an absolute PLEASURE to work with. Everyone at the hotel was extremely helpful and very friendly. \rI would recommend the Thayer to EVERYONE!!!!\r
Reviewed on 12-02-2012
Caitlin Burke (bride) 5 out of 5 Rating
Wedding Date 08-10-2011
Stacey was a dream to work with! She went above and beyond filling all of our requests. She even helped us plan a breakfast the next morning. There were absolutely no suprises on the big day. Not only was Stacey a fantastic event planner, the whole rest of The Thayer team was exceptional. The whole event was incredibly well done, and I am still having people contact to tell me what a great time and great food they had! Everything I wanted was done, there was clear planning a head of time and such a fine attention to detail! We had a great time on our big day and would reccomend The Thayer to anyone!
Reviewed on 08-02-2012
Wedding Date 08-10-2011
Stacey was a dream to work with! She went above and beyond filling all of our requests. She even helped us plan a breakfast the next morning. There were absolutely no suprises on the big day. Not only was Stacey a fantastic event planner, the whole rest of The Thayer team was exceptional. The whole event was incredibly well done, and I am still having people contact to tell me what a great time and great food they had! Everything I wanted was done, there was clear planning a head of time and such a fine attention to detail! We had a great time on our big day and would reccomend The Thayer to anyone!
Reviewed on 08-02-2012
phyllis selini (bride) 2 out of 5 Rating
Wedding Date 13-08-2011
Property beautiful & food was good! But..the air conditioning either wasn't on, or hardly worked. Guests were quite uncomfortable. We were told that the issue was that people kept opening the doors, but the doors were first opened because the room was so hot. * We thought \"wine served w/dinner\" meant that there would be bottles on the tables. Even if our expectation was incorrect, when my father & my sis-in-law separately asked the maitre d' to have wine bottles placed on the tables, they were told it would be done after the salad course, but that never happened. * Several of our guests asked servers for drinks at their tables and never got them. * We were told there was to be 1 bar on each side of the room. Instead 2 bars were placed on same side 2gether, which resulted in long lines @ bar. When asked, the Thayer rep said she did not know why.* No food or drinks were provided in the bridal suite. We specifically asked about this leading up to the wedding and were told there would be. So bride, groom, & bridal party did not eat cocktail hour food.* Cold rawbar & carving station were not kept well stocked. More came out once my father asked, but feedback was that they were replenished slowly. (At $20 pp not worth it) * Viennese hour was underwhelming. An inadequate amount of desserts and access were provided in a timely manner for 180 guests. Only 1 line was able to be formed since tables were set up only along one side of room. Cookies and pastries were late to come out, and thus most guests had already sat back down before they were made available. * Espresso/cappuccino station only had 1 server for 180 guests, and was placed at the entrance to the viennese room, resulting in long lines as a result, with many guests giving up and not bothering to enter the room for coffee or dessert due to frustration with the long line. (dont bother paying xtra for this). You are better off getting cookies served at the tables along with coffee). * Bride and groom had little to no interaction with the maitre d', nor did we have a bridal attendant. We saw the maitre d' just before our entrance to the reception, then not again until after dessert. Also, I thought during our discussions with the rep at Thayer (Lexi), that she was going to be present during the reception. She said that the first hour she was busy parking cars because they did not put enough valet on staff. Not sure where she was (or anyone for that matter) the rest of the night. We felt we had no one checking on us to ensure any of our needs were met at all during the event. As for the hotel portion:\r* Many of the guests were provided w/unrenovated rooms. This was embarrassing to us and not considerate to our guests. Our block should have been reserved with only the renovated rooms. We were not even informed that there was this distinction. One of the guest's air conditioning didn't even work in the room.* My maid of honor reserved 3 rooms, and at the time of reservation, sd she would nd cribs. Upon check in, she was told that there were no cribs and she had been misinformed. She was finally provided with one small playpen for 3 kids. Ordered room service for kids, did not show up until 10pm (even after calling many times). Kids fell asleep & did not eat at all! After event I called many times, hardly got calls back & when did, no explanations were provided to the long list of complaints. $200 pp was not worth it! I asked for $10k refund but settled @ $2500 to be done w/the poor service
Reviewed on 20-12-2011
Wedding Date 13-08-2011
Property beautiful & food was good! But..the air conditioning either wasn't on, or hardly worked. Guests were quite uncomfortable. We were told that the issue was that people kept opening the doors, but the doors were first opened because the room was so hot. * We thought \"wine served w/dinner\" meant that there would be bottles on the tables. Even if our expectation was incorrect, when my father & my sis-in-law separately asked the maitre d' to have wine bottles placed on the tables, they were told it would be done after the salad course, but that never happened. * Several of our guests asked servers for drinks at their tables and never got them. * We were told there was to be 1 bar on each side of the room. Instead 2 bars were placed on same side 2gether, which resulted in long lines @ bar. When asked, the Thayer rep said she did not know why.* No food or drinks were provided in the bridal suite. We specifically asked about this leading up to the wedding and were told there would be. So bride, groom, & bridal party did not eat cocktail hour food.* Cold rawbar & carving station were not kept well stocked. More came out once my father asked, but feedback was that they were replenished slowly. (At $20 pp not worth it) * Viennese hour was underwhelming. An inadequate amount of desserts and access were provided in a timely manner for 180 guests. Only 1 line was able to be formed since tables were set up only along one side of room. Cookies and pastries were late to come out, and thus most guests had already sat back down before they were made available. * Espresso/cappuccino station only had 1 server for 180 guests, and was placed at the entrance to the viennese room, resulting in long lines as a result, with many guests giving up and not bothering to enter the room for coffee or dessert due to frustration with the long line. (dont bother paying xtra for this). You are better off getting cookies served at the tables along with coffee). * Bride and groom had little to no interaction with the maitre d', nor did we have a bridal attendant. We saw the maitre d' just before our entrance to the reception, then not again until after dessert. Also, I thought during our discussions with the rep at Thayer (Lexi), that she was going to be present during the reception. She said that the first hour she was busy parking cars because they did not put enough valet on staff. Not sure where she was (or anyone for that matter) the rest of the night. We felt we had no one checking on us to ensure any of our needs were met at all during the event. As for the hotel portion:\r* Many of the guests were provided w/unrenovated rooms. This was embarrassing to us and not considerate to our guests. Our block should have been reserved with only the renovated rooms. We were not even informed that there was this distinction. One of the guest's air conditioning didn't even work in the room.* My maid of honor reserved 3 rooms, and at the time of reservation, sd she would nd cribs. Upon check in, she was told that there were no cribs and she had been misinformed. She was finally provided with one small playpen for 3 kids. Ordered room service for kids, did not show up until 10pm (even after calling many times). Kids fell asleep & did not eat at all! After event I called many times, hardly got calls back & when did, no explanations were provided to the long list of complaints. $200 pp was not worth it! I asked for $10k refund but settled @ $2500 to be done w/the poor service
Reviewed on 20-12-2011
Jennifer M (bride) 5 out of 5 Rating
Wedding Date 15-10-2011
We were married on October 15, 2011 and couldn't be any happier with the staff. All of our guests said that they had a great time at the wedding and itw was so unique to have a wedding reception at West Point. We met with Lexi, the wedding planner, numerous times and she answered all of our questions and make sure to address all of our concerns. The wedding went very smoothly and it was very organized. After the wedding, the staff brought all of our gifts up to our room, which was a beautiful suite with amazing views. After our wedding everyone went up to the rooftop bar and continued the party. We couldn't ask for a better wedding!
Reviewed on 27-10-2011
Wedding Date 15-10-2011
We were married on October 15, 2011 and couldn't be any happier with the staff. All of our guests said that they had a great time at the wedding and itw was so unique to have a wedding reception at West Point. We met with Lexi, the wedding planner, numerous times and she answered all of our questions and make sure to address all of our concerns. The wedding went very smoothly and it was very organized. After the wedding, the staff brought all of our gifts up to our room, which was a beautiful suite with amazing views. After our wedding everyone went up to the rooftop bar and continued the party. We couldn't ask for a better wedding!
Reviewed on 27-10-2011
Jill Gentz (bride) 5 out of 5 Rating
Wedding Date 08-10-2011
Our Experience with the Thayer was beyond anything you could imagine. The service was absolutely first class. Lexi and Amy truly created the stage for the memories that we will have for a lifetime. They went above and beyond our every request they made us feel like we were their only concern ( while handling 7 other weddings the same weekend). Our bridal suite was just amazing, the food was absolutely wonderful, everything was just seamless and we couldn't have ask for more. If you are considering a venue don't hesitate to choose The Thayer. The Thayer handled our cocktail and wedding reception and lodging for all our guest. You can put your mind at eases even when planning from several states away they will create your dream come true.\rI also would highly recommend the Salon on the Hudson located at The Thayer they did a beautiful job on my hair the day of the wedding.\rThe Sunday brunch was a wonderful ending to our amazing weekend. The quality of the food and selection is first class just like our reception and well worth making a reservation.\r\rThank you to all the wonderful staff from the bottom of our hearts.\r\rJill and Matt Zacher
Reviewed on 24-10-2011
Wedding Date 08-10-2011
Our Experience with the Thayer was beyond anything you could imagine. The service was absolutely first class. Lexi and Amy truly created the stage for the memories that we will have for a lifetime. They went above and beyond our every request they made us feel like we were their only concern ( while handling 7 other weddings the same weekend). Our bridal suite was just amazing, the food was absolutely wonderful, everything was just seamless and we couldn't have ask for more. If you are considering a venue don't hesitate to choose The Thayer. The Thayer handled our cocktail and wedding reception and lodging for all our guest. You can put your mind at eases even when planning from several states away they will create your dream come true.\rI also would highly recommend the Salon on the Hudson located at The Thayer they did a beautiful job on my hair the day of the wedding.\rThe Sunday brunch was a wonderful ending to our amazing weekend. The quality of the food and selection is first class just like our reception and well worth making a reservation.\r\rThank you to all the wonderful staff from the bottom of our hearts.\r\rJill and Matt Zacher
Reviewed on 24-10-2011
neongreen (bride) 5 out of 5 Rating
Wedding Date 30-07-2011
My wedding at the Thayer Hotel was absolutely perfect, I couldn't have asked for a better experience! Everyone on the staff, especially Lexi and Amy, went out of their way to be so friendly and helpful and all of our requests were met. The food was delicious, everyone raved about it! The whole planning process at the Thayer was wonderful, from beginning to end, and I would recommend it to anyone!
Reviewed on 04-10-2011
100 Reviews, with a Rating of 4.5 out of 5.0Wedding Date 30-07-2011
My wedding at the Thayer Hotel was absolutely perfect, I couldn't have asked for a better experience! Everyone on the staff, especially Lexi and Amy, went out of their way to be so friendly and helpful and all of our requests were met. The food was delicious, everyone raved about it! The whole planning process at the Thayer was wonderful, from beginning to end, and I would recommend it to anyone!
Reviewed on 04-10-2011
Contact Info for The Thayer Hotel at West Point
| Contact | Value |
|---|---|
| https://www.facebook.com/thayerhotelwestpoint | |
| X (Twitter) | thayerhotel |
| thethayerhotelatwestpoint | |
| thethayerhotel | |
| Website | www.thethayerhotel.com |
| Phone | (845) 446-4731 |
| Address | 674 Thayer Road, West Point, NY, 10996-0000 |
| weddings@thethayerhotel.com |
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