Toll House Hotel
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Toll House Hotel Photos
About This Vendor
Stay in style
Nestled in the lively downtown Los Gatos, this hotel combines down-to-earth decor and naturesque views with contemporary details. Their largest indoor space, the Summit Ballroom, adorns modern lighting and minimalist decor for couples to create their dream day. Up to 100 guests can be seated around the dance floor during receptions, and relax on the lounge furniture in between dances. The Sundeck, can host up to 40 people during a cocktail hour, with a picturesque view of the lush trees. The Courtyard is surrounded by artistically-manicured plants and romantic bistro lights. Up to 200 people can enjoy a couple’s lively celebration under the stars or setting sun. Toll House Hotel will provide you with tables, chairs, linens, and dinnerware, which can be arranged into any formation you prefer. Their in-house restaurant and lounge, Due Dieci, can provide you with customizable menus to ensure your cocktail hour and reception features your favorite flavors. The on-site team can also connect you with their list of trusted vendors, from photographers to florists, to turn your nuptial vision into a reality.
Amenities & Details
Ceremony Area, Handicap Accessible, Indoor Event Space, On-Site Accommodations, Outdoor Event Space, Reception Area, Wireless Internet
Guest CapacityUp to 200
Ceremony Types Venue Service OfferingsBar & Drinks, Rentals & Equipment, Service Staff
SettingsHotel, Mountain
Business AttributesPricing for Toll House Hotel
| Option | Value |
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| Starting Cost | Moderate |
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Toll House Hotel Reviews
Amber Mercer (bride) 4 out of 5 Rating
Wedding Date 18-02-2017
My husband and I had a good experience overall with having our winter ceremony at the Toll House. We originally met with Jenn and she was incredible. We then had a different coordinator who was quick to respond to emails but not at returning phone calls. Overall our experience was good, no complaints and the staff was accommodating. However, if you're looking for a coordinator who is present and takes charge of your ceremony be sure to request it.
Reviewed on 15-03-2017
Wedding Date 18-02-2017
My husband and I had a good experience overall with having our winter ceremony at the Toll House. We originally met with Jenn and she was incredible. We then had a different coordinator who was quick to respond to emails but not at returning phone calls. Overall our experience was good, no complaints and the staff was accommodating. However, if you're looking for a coordinator who is present and takes charge of your ceremony be sure to request it.
Reviewed on 15-03-2017
Traci Member (bride) 5 out of 5 Rating
Wedding Date 01-01-2020
As soon as my fiancé (now husband) and I had the walkthrough with the hotel's special events director, Jenn, we knew this would be the place we would get married. The hotel is very quaint, simple, and beautiful. Jenn was great to work with! We corresponded mainly through email and she always got back to us in a timely manner. She also worked with our budget to create a lovely afternoon wedding ceremony and reception for us. Jenn also made sure we had everything we needed in our hotel rooms the night before and the day of (ie. sitting stools for hair and makeup, a steamer, etc.) The food they provided for the reception was incredible, and the menu was extensive so there was something for everyone! I'm so happy that my husband and I were able to eat what we could (one advice that we received from many was to make sure that we ate during the reception!). Overall, we had a wonderful and unforgettable wedding at Toll House Hotel. We would definitely recommend this venue for those looking in the Los Gatos area.
Reviewed on 17-11-2015
Wedding Date 01-01-2020
As soon as my fiancé (now husband) and I had the walkthrough with the hotel's special events director, Jenn, we knew this would be the place we would get married. The hotel is very quaint, simple, and beautiful. Jenn was great to work with! We corresponded mainly through email and she always got back to us in a timely manner. She also worked with our budget to create a lovely afternoon wedding ceremony and reception for us. Jenn also made sure we had everything we needed in our hotel rooms the night before and the day of (ie. sitting stools for hair and makeup, a steamer, etc.) The food they provided for the reception was incredible, and the menu was extensive so there was something for everyone! I'm so happy that my husband and I were able to eat what we could (one advice that we received from many was to make sure that we ate during the reception!). Overall, we had a wonderful and unforgettable wedding at Toll House Hotel. We would definitely recommend this venue for those looking in the Los Gatos area.
Reviewed on 17-11-2015
Jessica Sibal (bride) 4 out of 5 Rating
Wedding Date 08-08-2014
My husband and I chose this hotel because it was 5 miles away from our venue and it was more affordable for our guests than the los gatos hotel ($199 a night with our wedding discount versus $400 a night). Although, things didn't go as smooth as I hoped they would. This is partly our guest's fault and partly in the Toll House's management. Our guests had to book at the Toll House by July 9th to receive the wedding discounted rate but they ended up booking last minute- ie on the 8th. I was informed by Jackie a week before and again a day before our wedding discount rate expired to remind our guests to book, which I did, but of course some of the guests still booked last minute. Come July 8th, however, when my guests were trying to book their rooms, they were informed that the discount was no good even though it was still good until the next day. Chris and I had made the same phone call FIVE TIMES. Just when I thought it was handled the first time I called, more guests call afterwards and tell me the same thing so I had to call and clear things up with the Toll house...f i v e times. Jacqueline let me know that the 800# goes offsite to make reservations and that's what they had issues with- they should definitely figure this situation out because it was so frustrating having to deal with the same situation over and over again especially being the bride and having everything else in the world to do! \r\rOur stay on the other hand was great! Chris and I got the Junior Suite and the room was beautiful and clean. The room service menu from the restaurant looked amazing! We had a very nice stay here the night before our wedding and on our wedding night. On the wedding night, our party was loud but no one complained- or if they did, we didn't know about it which was really really nice! We did end up ordering pizza which we couldn't eat downstairs so we took it up to our room. Overall, we had a great stay here and felt very welcomed. Besides the issues in booking our guests had above, I loved staying at the Toll House
Reviewed on 10-09-2014
Wedding Date 08-08-2014
My husband and I chose this hotel because it was 5 miles away from our venue and it was more affordable for our guests than the los gatos hotel ($199 a night with our wedding discount versus $400 a night). Although, things didn't go as smooth as I hoped they would. This is partly our guest's fault and partly in the Toll House's management. Our guests had to book at the Toll House by July 9th to receive the wedding discounted rate but they ended up booking last minute- ie on the 8th. I was informed by Jackie a week before and again a day before our wedding discount rate expired to remind our guests to book, which I did, but of course some of the guests still booked last minute. Come July 8th, however, when my guests were trying to book their rooms, they were informed that the discount was no good even though it was still good until the next day. Chris and I had made the same phone call FIVE TIMES. Just when I thought it was handled the first time I called, more guests call afterwards and tell me the same thing so I had to call and clear things up with the Toll house...f i v e times. Jacqueline let me know that the 800# goes offsite to make reservations and that's what they had issues with- they should definitely figure this situation out because it was so frustrating having to deal with the same situation over and over again especially being the bride and having everything else in the world to do! \r\rOur stay on the other hand was great! Chris and I got the Junior Suite and the room was beautiful and clean. The room service menu from the restaurant looked amazing! We had a very nice stay here the night before our wedding and on our wedding night. On the wedding night, our party was loud but no one complained- or if they did, we didn't know about it which was really really nice! We did end up ordering pizza which we couldn't eat downstairs so we took it up to our room. Overall, we had a great stay here and felt very welcomed. Besides the issues in booking our guests had above, I loved staying at the Toll House
Reviewed on 10-09-2014
Stephanie Abbey (bride) 5 out of 5 Rating
Wedding Date 12-04-2014
Where do I start.... from the minute we walked in to look at the hotel, everyone was so nice. They greet you and treat you like family. The hotel even coordinator was super on top of it and made sure I knew every detail. \rOn the day of the wedding, housekeeping called to see if I needed anything, including steaming of my dress! At the end of the night, I realized I hadn't even been to our bar because the staff had been bringing me drinks all night. \rThe venue is beautiful and exactly what we wanted. They worked with us on all our special things and truly made it special. Food was great too! \rI could continue to go on and on. I loved it!
Reviewed on 29-04-2014
Wedding Date 12-04-2014
Where do I start.... from the minute we walked in to look at the hotel, everyone was so nice. They greet you and treat you like family. The hotel even coordinator was super on top of it and made sure I knew every detail. \rOn the day of the wedding, housekeeping called to see if I needed anything, including steaming of my dress! At the end of the night, I realized I hadn't even been to our bar because the staff had been bringing me drinks all night. \rThe venue is beautiful and exactly what we wanted. They worked with us on all our special things and truly made it special. Food was great too! \rI could continue to go on and on. I loved it!
Reviewed on 29-04-2014
anne craib (bride) 4 out of 5 Rating
Wedding Date 22-02-2014
The hotel was really nice and they were extremely accommodating. The one and only thing that was irritating was that we found a cheaper rate on Expedia than what they would give us for our block (this is before we booked our block). So, we booked a small block and then had everyone book through Expedia.
Reviewed on 31-03-2014
Wedding Date 22-02-2014
The hotel was really nice and they were extremely accommodating. The one and only thing that was irritating was that we found a cheaper rate on Expedia than what they would give us for our block (this is before we booked our block). So, we booked a small block and then had everyone book through Expedia.
Reviewed on 31-03-2014
Colleen Neroda (bride) 3 out of 5 Rating
Wedding Date 16-07-2010
I have a hard time giving them a bad review because so many of the staff were excellent. Pam in the restaurant (we ordered a lot of room service!) was especially wonderful. The food was great! Bryn, who helped us with the wedding block, was also great. The maids and bellboy were helpful and thorough. \r\rHowever, while we were there some of our guests had problems. Our bridal party wanted to order us a champagne and strawberries package for our wedding night and they ended up being charged twice. It took a LONG discussion to clear up and even then the solution was to send two bottles of champagne and two plates of strawberries instead of canceling one. One of our groomsman's room was burglarized. The doors do not shut easily so make sure you pull/push hard when you close them! He thinks that is how they got in. An expensive bracelet was taken; luckily their other valuables were locked in the safe.\r\rWe had another friend stay here last year for his wedding and their bill came out completely incorrect and it was quite a headache to straighten out.\r\rThere is no pool (though there is a hot tub).\r\rHowever, the location can't be beat. It is walking distance from all the great shops and restaurants and all our guests who stayed there really loved that aspect. Our rooms were clean and the hotel has been renovated and looks a lot better inside than out. It is quite expensive.
Reviewed on 09-08-2010
6 Reviews, with a Rating of 4.17 out of 5.0Wedding Date 16-07-2010
I have a hard time giving them a bad review because so many of the staff were excellent. Pam in the restaurant (we ordered a lot of room service!) was especially wonderful. The food was great! Bryn, who helped us with the wedding block, was also great. The maids and bellboy were helpful and thorough. \r\rHowever, while we were there some of our guests had problems. Our bridal party wanted to order us a champagne and strawberries package for our wedding night and they ended up being charged twice. It took a LONG discussion to clear up and even then the solution was to send two bottles of champagne and two plates of strawberries instead of canceling one. One of our groomsman's room was burglarized. The doors do not shut easily so make sure you pull/push hard when you close them! He thinks that is how they got in. An expensive bracelet was taken; luckily their other valuables were locked in the safe.\r\rWe had another friend stay here last year for his wedding and their bill came out completely incorrect and it was quite a headache to straighten out.\r\rThere is no pool (though there is a hot tub).\r\rHowever, the location can't be beat. It is walking distance from all the great shops and restaurants and all our guests who stayed there really loved that aspect. Our rooms were clean and the hotel has been renovated and looks a lot better inside than out. It is quite expensive.
Reviewed on 09-08-2010
Contact Info for Toll House Hotel
| Contact | Value |
|---|---|
| Toll House Hotel | |
| X (Twitter) | tollhousehotel |
| Toll House Hotel | |
| Website | www.tollhousehotel.com |
| Phone | (408) 884-1069 |
| Address | 140 S. Santa Cruz Ave., Los Gatos, CA, 95030 |
| cshaughnessy@tollhousehotel.com |
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